LaserJet 4700dn Always prints from Tray 1 (Manual Feed)

I have a networked LaserJet 4700dn in a lab environment that recently has starting trying to print all jobs on the manual feed Tray 1. I cannot find a way to reset this to use Tray 2 as the default tray. I have checked all the OSD settings and used the web interface to attempt to rectify this. I have installed the latest firmware and driver package on my test computer with no luck. I have read threads here for different printer models with the same issue but the solutions given are not available for the 4700 printer.
TIA

The problem for me was that the paper tray setting slipped back from LTR to A4. Take out the paper tray and make sure the arrow is aligned with LTR.

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HP Laserjet P4014dn stopped auto printing from tray 1. Can't manually print from there either. Now it always pulls from tray 2 (bottom tray) even if paper is loaded in tray 1. Auto print is selected in software setting. SN [Personal Information Removed] CB512A. Help!

There may be a couple of reasons why the printer will not auto print from Tray 1.
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http://bizsupport1.austin.hp.com/bc/docs/support/SupportManual/c01295101/c01295101.pdf
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Kazman
I am an HP Employee
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Hi HellyBe,
This is a commercial line product. For the best answer to your questions you will need to repost your question to the following links.
http://h30499.www3.hp.com/t5/Business-Support-Forums/ct-p/business-support
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
I am an HP employee.
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Please mark the post that solves your problem as "Accepted Solution"

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Hi @RouterIncident,
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.
If you are unfamiliar with how the Forum's private message capability works, this post has instructions.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

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Hello @polecat123 , and welcome to the HP Forums, I hope you enjoy your experience!
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Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
Also, do you have the same issue making a copy as opposed to a print?
Good luck and please let me know the results of your findings. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

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>> ... attempting to print a two sided document from Tray 1, the first page prints from that tray, after turning the document over to print the back page, the printer takes the paper from Tray 2 ...
I'm not sure that I understand your reference to "turning the document over to print the back page".
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HP P2055 (network) - Can't print from trays automatically

Hi all,
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Hi Shellshokd,
Try using the HP Universal Printer Driver which supports a wide set of printers.
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http://www8.hp.com/us/en/solutions/business-solutions/printingsolutions/upd.html
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"Although I work for HP, I'm speaking for myself and not on behalf of HP"--Please mark the post that solves your problem as "Accepted Solution"
"Say "Thanks" by clicking the Kudos Star in the post that helped you.

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LaserJet 4700dn Always prints from Tray 1 (Manual Feed)

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