Laserjet 5000 Network problems (wrong driver??)

Greetings!
I have posted this on a hp forum just two days ago, but either there are about a trillion new messages each day and the search doesn't work, or hp have multiple forums. Anyways, I'd be great if someone had a solution to my problem:
I have Windows 2008 Server and XP clients running. There's a Laserjet 5000 printer connected to the network via a hp print server. The driver is installed on the server. I have tried both PCL 5 and PCL 6 drivers for the 5000 series from the HP homepage, but I have one or more of the following problems depending which driver I use:
- grayscales print black
- the duplexer doesn't work
- I can't print multiple copies of a document
The printer was fine about 6 months ago when I had it on the network but had installed the drivers locally. Obviously I want to avoid that for maintenance reasons.
Well, has anyone experienced the same problem or a solution to it? It seems (from reading here about other printer models on a network) that sometimes picking another driver helps, but I don't know which and one built-in Laserjet driver from the Server 2008 distribution didn't do the job.
Any help would be greatly appreciated!
Thanks a lot,
Boris
Message Edited by Sand23 on 02-26-2009 01:12 PM

Right--but there is a setting in the "EFFECTS" area of the PCL 6 driver that resets itself automatically to "print on letter," regardless of paper size. Nothing I do on the PCL 6 driver (from Windows Update) will prevent that setting from resetting itself. Here's what I want to do for now using Windows 8 : 1. Print at 1200 dpi out of PS or PCL 6--UPD does not seem to allow for1200 DPI out of Windows 8 as far as I can tell. Windows PCL 6 driver allows for 1200 DPI but has a host of other issues. 2. Figure out how to get rid of that automatic reset to "print on letter" I described above on the PCL 6 driver. 3. Figure out whether I will be wasting money on buying a duplexer for use with these Windows 8 drivers. I can't test, since nobody I know has a duplexer I can borrow. 4. Find a method to install the PCL 6 driver so Windows 8 quits telling me "it isn't installed so you won't have all the properties available." I'd like to have the driver install, and I'd like all properties to be available.

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Laserjet 5000 with windows 7 driver cannot print multiple copies unless disabling mopier

Customer has Laserjet 5000 that they have been using for approx 5 years. It is connected to one computer with the standard parallel cable and the driver is using lpt1. It is used mainly to print word documents and a multi page publisher document. The computer used to be a windows xp computer and all worked well with the PCL6 driver and that is the only driver that was used
They just bought a new Windows 7 32 bit computer and now it has lost some of the functionality.
The first driver that was loaded was the driver that Windows 7 used after you use the windows update button that you get during the add printer wizard. I think it was the pcl 5 driver as that is the driver that the computer will install if you remove the printer and then restart the computer. Using this driver, when you choose to print more than one page or multiple copies, it will just print the first page or copy and there will not be any errors displayed.
I have since downloaded the PCL6 driver, PS driver and PCL5 driver from HP's website and tried all of them.
The PS driver will print more than one page, but when it gets to about the 4th page the printer prints out an error page. The error is PCL XL error, Subsystem: Kernel, Error: Unsupported protocol, Operator 0x0, Position:0
The PCl 6 driver will print the same error page and not print any print jobs, even if it is just a single page, single copy job.
The pcl 5 driver prints one page and then stops printing, no errors.
When I disable the mopier under device settings, the pcl5 driver will print everything just fine. Only problem is, it will not collate. The collate checkbox is available and checked when we try the multiple page multiple copy publisher document, but it just prints out as if we do not have collate checked. If we could get collation to work, than we are good to go.
I have not tried the PS driver with the mopier disabled.
The PCL6 driver stills returns the pcl xl error with the mopier disabled.
The printer does not have any extra memory, just the 4 mb standard that came with the printer. I am wondering if this is a memory issue triggered by Windows 7and I just need to get more memory for the printer. (Computer has 4 gb of memory)
Anybody else have a similar issue and got theirs fixed?
Thanks in advance.

Hi jnickelsen,
I understand the printer won't print multiple copies.
Thank you for your reply.
I will be happy to help you with this.
This printer doesn't have the Mopier settings.
What drivers are you using?
Did you download the drivers or are you using the Windows preinstalled drivers?
If you are using the Windows preinstalled drivers then I would download the latest drivers. Here is the URL for the HP LaserJet Full Feature Software and Driver.
I would download and run the Print and Scan Doctor since it might resolve the issue automatically.
Find and Fix Common Printer Problems Using HP Diagnostic Tools for Windows.
Hope this helps.
Thank you for posting on the HP Forums. Have a great day!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP

HP Laserjet 5000 connection problems

I recently bought an HP 5000N laserjet hoping to use it with my imac running OSX 10.6 I checked on other mac forums that this would be possible but I'm having real problems with it. I've followed advice so far but it's not working.
I bought a parallel to USB cable (which I realise may be the issue) and have downloaded USBTB (which allows the OS to recognise the printer as a USB printer. )
All this works fine - the printer is recognised and data is sent - the printer says it's receiving and lights are flashing but then the computer says the printer has gone offline and I cant get it back.
The first attempt at printing showed an inch or so of the image and then an error code. So something is getting through. But as I said it then went offline. IANother couple of attempts have had it printing some of what is being sent but after a period of 5 minutes or so and with an error code also on the page.
The printer does have a JetDirect ethernet card in but I have never used or networked a printer using I.P etc and don't really have any idea how to set this up either.
I do also have a powerbook running OSX 10.4 (with Appletalk) but that doesnt even find the printer.
I also have a Sony laptop running Windows but it doesnt have the creative software I need installed (and it too doesnt seem to find the printer)!!!!
HEEEELLLLPPPP please!

Thanks for the reply.
I have a BT Homehub which the imac accesses wirelessly. I tried ethernet linking the cable to that but it's not recognised by the hub (checked by accessing the hub control panel via firefox - no ethernet connections are detected). I have tried to find how to sort this but cant find any info on connecting a printer b=via BT Homehub - only games consoles.
This morning I got a new parallel to USB cable - this worked when printing via Adobe Indesign but not using Photoshop. Then it decided to stop working on both. Again saying printer is offline. It seems to be recognising the cable as a printer??!!. If I turn off hte printer and restart the computer I ca print one document before it goes offline and I have to restart again!!
Anyway Ive just about given up - Ive been trying to fix it for days and the working then not working is worse than not working at all!!
The only other hope I have is trying to use my old powerbook which is running an older 10.4 OS and has Appletalk. ALthough appletalk doesnt seem to be active on the printer and I dont know how to switch it on. Ive never used appletalk.
Is it possible to use Appletalk to connect directly from the powerbook to the printer or will I have to sort out the Homehub/router situation to do this?

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I am experiencing a problem getting my new hp laserjet p2055dn to work as a networked printer. I can print fine via usb. My girlfriend's laptop can print using printer sharing. But when I print via the router, the command arrives in the print queue, then just sits and sits and sits, sometimes eventually disappearing, but without leaving any error message.
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You have this printer plugged into the router via ethernet?
Connectivity, standard
Fast Ethernet 10/100/1000, Hi-Speed USB 2.0
Connectivity, optional
HP Jetdirect en3700 Fast Ethernet Print Server, HP Jetdirect ew2400 802.11g Wireless Print Server
Message was edited by: Donald Palmer

HP Laserjet 1300 Networking problem

Hello.
I have recently donw a clean install of Win 7 Pro 64bit to my computer. There is a hp laserjet 1300 connected via USB to this computer. There are two other computers that share this printer thru a netwrok. After the move to Win 7 neither of the other computers can print to the 1300. One of the computers is running Vista 32-bit the other is running Win XP. All worked fine when my computer was running Vista 64 bit. I do remember that it was a hassle to make it work when i set this up a few years ago, but dont remember how i solved it. I have uninstalled and reinstalled the printer on my computer, and deleted the printer from the two remote computers( in retrospect that was probably a bad move, they most likely had the correct drivers on them already). Any help is appreciated.
Allen

Seems like you may be in the wrong spot. These are the consumer forums and you need the business forums. It happens a lot, so don't feel bad. Just follow the link and it will take you to the right spot to find an answer. Sorry for the confusion.
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

Leopard printing problems with HP Laserjet 5000

Hi to anyone who might be able to help.
I've just installed Leopard, and now my HP 5000 Laserjet (hooked up via ethernet) will not print. When I print, the computer says it is printing, but the printer never prints anything, and even though the printer shows up in the print window, the computer never actually finds the printer. I have downloaded the latest driver from the HP web site, which hasn't helped at all....
Any help would be greatly appreciated.
Thanks
Angus

Hi Gus1,
Since it's hooked up via Ethernet, I assume then it's a 5000N? We have one of those and it works just fine in Leopard. So there must be something wrong in your setup. Two things you can try.
1) It's an old, kind of slow protocol, but it works. Turn on AppleTalk. It's in the System Preferences under the Network tab. Choose "Ethernet" in the left pane. Click the "Advanced" button. Click on the AppleTalk tab and turn on the check box for "Make AppleTalk Active". Choose "Print & Fax" in the System Preferences and remove any entries for the 5000. Click the Add button and then the Default button. The 5000 should show up and show AppleTalk as its connection. Choose it and click Add.
2) On the printer. Press the Menu button to the right once so the display reads, "Information Menu". Press the Item button twice to the right so the display reads, "Print Configuration". Press the Select button. The printer will kick out two sheets. On the first page under the "Printer Information" heading is the IP address for your printer. It's the second entry from the bottom labeled, "HP JetSend Address: ip: 192.168.5.6 (your actual address will of course be different).
In the "Print & Fax" heading of the System Preferences, remove any entries for the 5000. Click the Add button and then the IP button. Under the Protocol pull down menu, choose "HP Jet Direct - Socket". Under "Address:", enter the IP address on your printout, like my example of 192.168.5.6. Under "Name:", put in something meaningful, like "HP LaserJet 5000N". Assuming you have the PPD installed, then under "Print Using:' choose "HP LaserJet 5000 Series". Click the Add button.

Can't install HP Color LaserJet 2600n to my new macbook pro with Yosemite ? Message error : "Can't download the software because of a network problem."

Hello,
I'm trying to install my HP Color LaserJet 2600n (USB) to my new macbook pro with Yosemite ? It detects the printer but when I try to install it, I get the message error : "Can't download the software because of a network problem."
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HP Print Drivers

Is there any driver for an HP Laserjet 5000 printer that will work with OS 10.10.2?

I have an older laserjet printer and since updating to OS 10.10.2 I cannot print. I have been on with HP, and they no longer support this printer, and the latest driver is compatible with OS 10.6. Does anyone know a way to get around this? I really cannot go out and buy another printer, this one is great.
Thanks

Mention you're using a Mac and HP will give up pretty easily. It doesn't matter whether the printer is new or old.
Since the driver you have been using no longer works, did you try OS X's generic PostScript printer driver?
I agree old HP printers are built well and last forever, and no one likes keeping perfectly good printers in service more than I do, but are you absolutely certain a new printer is out of the question? Faster and much more capable laser printers than the LaserJet 5000 are readily available today for less than $100. HP doesn't make them.
Even finding a replacement your toner cartridge for yours must be getting difficult. The street price for that toner cartridge is about $150. HP's list price is well over $200.

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Hi
Problem with Lion 10.7.3 with hp laserjet 3600n network printer
Guys i am having a mad day with this new OS and some network printer none of them work with new LION,The software for this printer is currently unavaliable. Please contact the printers manufacturer for the latest software, i need the drivers for this, please give a hand with this issue
Best Regards

Exactly the same infuriating problem we and many others get with OS X from 10.6 on when Apple dropped Apple Talk.
Having spent days fighting to get drivers that will run our older laser printers like HP5000, 5100, 2100, 2200 and 4MV, we came up with a simple solution:
We use an iMac running 10.5.8 as a print server. All the 10.6 upwards Macs on the same network will see and add the printers immediately through the shared older (Apple Talk) iMac.
Cheapest and simplest option really .... it'sannoying that a brand new Mac can no longer see existing network printers without complex investigation and trying various downloads.
Answer is simple and cheap if you happen to own a 4 or 5 year old Mac with an OS lower than 10.6 which still has Apple Talk.

1200 DPI Driver for Laserjet 5000 ?

Fellow Forum Members.
What in the world is going on with HP Printer Drivers no longer supporting the 1200 DPI output capability of my LaserJet 5000? I can no longer use the original printer driver CD which supported 1200 DPI output because this CD is no longer compatible with Windows7 64bit. Therefore, I have tried all of the drivers listed below in an effort to get my LaserJet 5000 1200 DPI output capability back with no success:
HP Universal Print Driver for Windows PostScript 6.0.0.18849
HP Universal Print Driver for Windows PCL6 6.0.0.18849
HP Universal Print Driver for Windows PCL5 5.9.0.18326
Windows driver update to get Microsoft version of HP printer driver. Still no 1200 DPI output
Xerox Global Print Driver 5.404.8.0_PCL6_x64.exe
Xerox Global Print Driver 5.404.8.0 Postscript x64.exe
Can anyone out there please share with me what is the correct driver I need to install for the purpose of getting my 1200 DPI output capability back on my LaserJet 5000. It will be greatly appreciated. Thanks in advance.

Does any one out there have any comment on how to get my LaserJet 5000 back to printing 1200 DPI output? All of the drivers I have tested seem to limit print output quality to 600 DPI. That is half of what my LaserJet 5000 is capable of handling. Any comment will be greatly appreciated. Thanks.

Which Application driver for HP LaserJet 5000 PCL

Hi all,
I have to configure a hp laserjet 5000 PCL printer. Its configured at O/S LEVEL. From the application which printer type should i choose. I have to print Bi-Di Reports.
Plz if any 1 using this printer, which driver is used at application level.
Regards
Taher

Taher,
I never configured the same type of printer, so I am not sure which one to go with. You could browse the list of (HP 5XXXXX) drivers and see if any helps, but since you cannot afford bouncing the CM, then it would be more helpful to log a SR.
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Hussein

Network problem LaserJet M1522 MFP

faced with such a problem.
attached to the printer through a network, install the driver on two computers, one working group. One Laptop prints all good, the second after restarting the printer does not see. OS 7 32 base.
Tell me what you can do and then eat an accountant.
a little more for clarification.
the printer has a fixed address. After restarting the computer to the printer is displayed in gray, in the port settings for a place in the IP it is written MAC address. Only helps to reinstall the driver. but this is not an option to reinstall the driver every day.

Hi @PareshKose ,
I see that you are getting a Fatal error when installing the printer, but you can scan and print through ePrint.
I can help you with this.
I have provided a document with some steps to try to see if that will resolve the issue.
A 'Fatal Error' (MSI error) Displays on the Computer During HP Software Installation in Windows.
How to check for the Event error:
In the Run window, type eventvwr, and then click OK. The Event Viewer opens.
In the Event Viewer pane (on the left), click Application. The Event Viewer results display in the right pane.
In the Source column, find the most recent Error entry from HP, and then double-click the error entry. The Event Properties window opens.
In the Description section, look for a numbered code. This is the specific error message that you need for troubleshooting. Note the error code.
If you don't have a code, please follow this document:
Fatal Error 'Error 1603. A fatal error occurred during installation' (MSI Error 1603) Displays Durin...
If you need further assistance, just let me know.
Have a wonderful day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP LaserJet 5000 support in Windows 7 64-bit

I recently purchased a Dell Laptop that has MS Windows 7 64-bit OS and I have an old Dell Desktop 4400 w/Windows XP I have a HP Laserjet 5000 printer connected to the LPT1 Port. I have the printer shared and I can connect to it with my other laptop that has the MS Vista OS. I can not get my Laptop that has Windows 7 to connect to it and I have tried everything that I can think of. I logged on to my Laptop with Windows 7 and downloaded the latest driver from the HP Web Site. The drivers for the LJ5000 are called Universal Drivers. The drivers are installed on my W7 System and then I go to the Start/Devices and Printers and "Add a Printer" option. I select the "look in the network option" and Windows looks for the Shared Prnter and finds it. I select the printer and it starts looking for the driver. I think it looking on the computer where the printer is connect to anyway, it cannot find the driver. I get a dialog box that says it can not find and gives me the option to browse. I then browse to the Universal Driver that I downloaded for HP5000 and I go the folder that has the ".inf" files. The program tells me that it can not find the driver for HP5000. What am I doing wrong? Does Windows 7 support the HP Laserjet 5000 printer. I sure hope so because I can afford to buy a new 11"x17" printer. Can anybody out there help me? Thanks.
This question was solved.
View Solution.

Try the following: on the Windows 7 machine go to the Devices and Printers folder, Add a Printer, Local Printer, Create a Port, Local Port, \\Computername\Printername (use the actual share name for the computer and printer), OK, then click on Windows Update and then select the appropriate driver.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
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HP Laserjet 5000 Mavericks

This is a long shot question.
It seems the HP Laserjet 5000 series of enterprise-level business laser printers, including the 5100 series and 5200 series, all of which were sold new as late as 2006, are no longer supported with updated printer drivers for Mac OS 10.9 Mavericks.
Most documents can still print in a basic way by pointing to the printer identified by local IP, but there's something changed in Mavericks, maybe something for portrait and landscape mode that's preventing proper orientation, custom page sizes and other helpful functionality. Preview, for example, does not properly rotate a print. It further crashes the printer when a different size paper is picked for printing.
This was all caused by my $2700 upgrade to a new iMac that comes with 10.9 Mavericks. Everything was working fine before. It seems the solution is to toss out my expensive Laserjet 5000 and replace it with the Laserjet M712 at a cost of $2400! Ouch! And this is after having spent loads of money for software upgrades because of Mavericks incompatibility.
It doesn't make any sense — especially since the Laserjet 5000 is otherwise in excellent physical condition and prints basic stuff just fine.
And it's not just a matter of money. These are not throw-away cheap printers. Physically they take up a lot of space. There's also connectivity issues, etc., such that it's like changing my entire life. And just for the new iMac?! It doesn't make any sense. Ever heard of upgrading one thing at a time?
This is NOT supposed to be a comprehensive, raze the whole estate, empty-the-entire-bank-account upgrade! Know what I mean?
Any clever workarounds?
Anybody with a resourceful mind, maybe similar situation, having alternate approaches or helpful ideas?

Thx for trying to help. Or at least suggesting to look at yours.
The question of "what driver am I using?" is, in fact, the core of the problem. Allow me to explain again.
I cannot see ANY printer regardless of how thoroughly we reset the printing system, recheck for updates, trash the com.apple.printer prefs, run disk utilities, reboot, etc.
There's no pre-populated list of makes and models of printers (drivers) from which to choose, anywhere. Yes it's properly connected in a wired network.
The only way to "see" the printer is to call up its local IP address. In the process of doing so, the little pop-up menu in the Sys Pref Printer Add via IP correctly shows the Jetdirect network interface. HP Jetdirect is physically installed inside the LJ5000. It takes in the ethernet cable. So at least THAT little menu is properly populated with the correct device. (So I wonder how it's able to find THAT)
This is the only way to get basic printing functions. It does so with a generic postscript printer icon. Can we call it "no printer driver" yet? But wait...
Apple tech (the first one) gave me a standalone HP driver installer (v.2.16.1), which, at the beginning, seemed to provide no help, not populating anything anywhere with any drivers. Blank fields. Is Mavericks so smart as to need no extra baggage? That was my thought. It did not recognize any HP Laserjet 5000. Or any Laserjet. Or any HP or any printer whatsoever!
Except, that somehow, maybe inthe process of trying to install something, the correct LJ5000 icon replaced the generic postscript icon. It's nicely identical to the one in OS 10.7, this icon. So there was SOME progress.
However, it ultimately proved to have absolutely no printing improvement still. It's the same basic letter size, and that's it. Anything fancy is either unavailable, messed up, or crashes the printer.
Even resetting again everything in Sys Prefs and all those iterations jumping through all those hoops produced no HP LJ5000 driver appearing anywhere.
So essentially, it seems we had successfully installed only the correct printer icon!?! Functionality is same as generic IP printer.
Or is some kind of visible LJ5000 item supposed to appear somewhere to see/ read/ pick? But where?
There's none.
That's the problem.
I want to think that this is maybe all an OS problem instead of a printer driver problem. It's much easier to point the finger at HP though.

Can not Print with HP LaserJet 5000 and Epson AcuLaser C9100

I am using MacBook Pro 2.3 GHz Intel Core i7 with Mac OS X (10.6.6)
I already install the latest print driver from the Apple Software Update website.
The driver for HP is Ver. 17.5 & for Epson is Ver. 5.2
I connect two of the printer to my Belkin Surf N300 wireless N Router with ethernet cable.
The error when print to HP LaserJet 5000 is as follow:-
Unable to get printer status (Not Implemented)!
Network host 'x.x.x.x' is busy; will retry in 30 seconds...
This error can stay forever if I do not delete the print job
The error when print to Epson AcuLaser C9100 is as follow:-
Printer not responding
This error can stay forever if I do not delete the print job
Previously I can print with my emac with OS X 10.4.10, but now I can not print with 2 of my printer.
My 2 printer are in good condition, so this is not the printer problem.
Please, do anyone know how to fix this problem fast, because I need to use this two printer for my business.
Thanks in advance.

That is not what Greg needs to know. That is just the way that the IP addresses are assigned to the printers.
Your problem is probably that the printers were probably originally found by AppleTalk. AppleTalk is not included in Snow Leopard. If the printers support Bonjour, they should be found that way. Otherwise, you have to use other methods.
How did you add your printers on the new computer? If you delete them from Print & Fax, how would you add them again?

Laserjet 5000 Network problems (wrong driver??)

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