LaserJet and InDesign printing problem

All of a sudden my CS6 InDesign will not print to LaserJet.

This is so odd. On this particular problem page, a couple of days ago I replaced the image 3 times and it still gave me a printer error. I copied the page from the 30-page doc onto a new, single page and still had the problem. I deleted the image and still had the problem. There are three text boxes and I deleted them one at a time and each time, all the way down to one text box, I was still having the problem. Tonight I go back to the original 30-page doc., replace the image, and the page printed out fine. Frustrating!

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Did you do an in place upgrade of Lion? Not a great idea.
Clean install followed by a clean install of all applications. You should also take note of the following:
http://kb2.adobe.com/cps/905/cpsid_90508.html
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Thank you very much for your reply,
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the problem repeated.
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Thanks for your answer, indeed this fixed the problem. Quite stupid I did not see this myself

Smart objects from Illustrator and Indesign dimensions problem

I have been trying to find an answer to this problem for 6 months now and surprised no one else has tried to find any answers.
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Thanks, Chris.

JJMack wrote:
SAS_Creative wrote:
When we import something from illustrator or indesign as a smart object, for some reason the objects width and height will not keep their dimensions in proportion.
I do not have the answer for I don't have illustrator and indesign. I do have Photoshop and have notice that it try to match resolutions and maintain sizes but it may also scale placed object etc. There are some some Photoshop preferences setting that can effect some operations. Photoshop also has support for non square pixels.
Make some test if illustrator and indesign have setting for pixel aspect ratio and DPI resolution. Make sure all documents have the same pixel aspect ratio and same DPI resolution and that the vector object to be imported are not larger then the Photoshop document their being imported to.
Thanks for the suggestions, but none of these would be the answer. Illustrator is Vector so it does not use DPI / Pixel aspect ratios etc.

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Since InDesign is an Adobe product you might want to contact them.
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I would recommend that you first update the firmware on the printer by using the download at the following link:
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Hi,
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Depending on the operating system (Windows XP) go to the control panel and click on the Network Wizard and set up both computers and during the wizard it will give you the option to enable File and printer sharing. After you set up your network you should be able to see the other PC and printer from each printer. Also make sure you have TCP/IP enabled by clicking on start>control; panel>Network connections and right click on the LAN (wired or wireless depending on which one it is) and clicking on properties. In there make sure TCP/IP is checked. You may have to install any software on each PC that came with your printer.
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InDesign printing problem/laserjet printer or InDesign the issue?

I have a 30-page InDesign file with text and photos. Some pages print fine (I'm printing on 11x17 and 12x18 paper) and others cause my high-end printer (HP Laserjet 8550n) to spit out an endless stream of 8.5 x 11 pages with lines of gibberish courier text (some might be code, some words). I have to cancel the job on the printer and restart it whenever this happens. Sometimes if I delete a photo and re-Place it, or redo some type graphic the problem goes away. I can tell when a page is going to have this problem when the name of the file doesn't disappear from the list on my printer status window at the moment the printer starts to print. If I turn the layout into a pdf there's no problem printing it.
I sent one particularly stubborn problem page (after re-placing the photo and some text) to the company printing the job. They easily printed the page on their humble little laserjet printer.
I'm using InDesign CS4 on a 2008 iMac running OS 10.5.8. Does this seem like the problem is with my printer or with InDesign?
Thanks!

This is so odd. On this particular problem page, a couple of days ago I replaced the image 3 times and it still gave me a printer error. I copied the page from the 30-page doc onto a new, single page and still had the problem. I deleted the image and still had the problem. There are three text boxes and I deleted them one at a time and each time, all the way down to one text box, I was still having the problem. Tonight I go back to the original 30-page doc., replace the image, and the page printed out fine. Frustrating!

InDesign CS4 Export and PDF Printing Problem

Whenever we print PDFs created from InDesign CS4 documents that contain transparencies, drop shadows or gradients we've been having issues. White boxes will appear instead of the drop shadows and transparencies, and the colors of the gradient images will be completely different from what's in the original file. Of course, the PDF always looks perfect on the screen, and the .indd document prints correctly. The problems only occur when we print the PDFs.
We create the PDFs in InDesign using the File>Export function, and we've tried every version of PDF compatibility from 4 to 8. We're not exactly sure if this is an InDesign issue or an Acrobat issue, but we wanted to check and see if there's something specific we need to do doing during the exporting process to prevent this from happening.
Our IT department has been working on this but they're stumped, and the fine folks at Xerox insist that our printers are "fully operational."
We quickly looked through previous postings and didn't see another problem like this one listed, but we apologize if this has already been addressed and we are posting the same issue twice.
Any suggestions or insight anyone can offer is greatly appreciated. Thank you.

Thanks Bob! I followed the information the links you provided and it solved our problems! I won't bore you with the details of how long how many different people have been trying to solve this issue, but let's just say it's a lot.
You are being virtually hugged and/or high-fived by our entire Communications, IT and Printing Departments. THANK YOU!

HP Laserjet 1020 Shared printer problem

Hello there I have here an HP Laserjet 1020 connected to one machine and shared to 3 others over the network. Initially the printer works fine. All 3 computers that share the printer are able to print, as well as the host of the printer. However give it 3 days to a week and all of a sudden the printer is no longer able to print. All shared computers and the host are able to see the printer, send a print job, but nothing happens. The print queue is empty as if the job was completed. Occasionally if the host of the printer is restarted a print job will execute but very rarely. The only way that I have been able to fix this problem is to delete the printer from all computers. Reinstall drivers and share the printer on the host machine and share the printer on the following 3 computers. This has become very time consuming as its been done 4 times over the last 3 weeks. If it helps the host machine and 2 computers run XPSp3 and the 4th computer uses win7. Any solution that will help fix this issue will be greatly appreciated. Thanks.

Hi @rajahp ,
I see by your post that the printer is printing distorted characters. Thanks for providing the screen shot. I can help you.
It looks like a issue with the toner or possible a hardware issue with the printer or fuser.
Inspect the toner cartridge for damage:
1. Remove the toner cartridge from the product and verify that the sealing tape has been removed.
2. Check the memory chip for damage.
3. Examine the surface of the imaging drum on the bottom of the toner cartridge.
CAUTION: Do not touch the roller (imaging drum) on the bottom of the cartridge.
Fingerprints on the imaging drum can cause print-quality problems.
4. If you see any scratches, fingerprints, toner on the drum or other damage on the imaging drum, replace the toner.
5. If the imaging drum does not appear to be damaged, rock the toner cartridge gently several times and reinstall it. Print a few pages to see if the problem has resolved.
I have provided a document for cleaning inside the printer and running a cleaning page, resetting the printer and checking the driver settings. Resolving Print Quality Issues.
Try printing a document again.
Let me know the results.
What kind of paper are you using?
Try another type of paper to see if you have the same results.
Are you using Genuine HP Toner?
What is the toner level?
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP Laserjet 1606dn , network printing problem.

Hi all,
I have new HP Laserjet 1606dn. When I setup for USB printing, it can print fine. But when I setup this printer to be network printer, when I order to print 1 page, it always continue printing. I can';t stop printing. I have 5 printers for this model. When I setup another printers, it is still be the same. Anybody can give me the solution. Thank you very much.

I retried the installation from the driver after having cleaned previous installation and having unplugged the printer.
Same problem re-occured
Here the log containing the error
EDC): _PostProgressMessage hWnd=0x60206 msg=1125, param=13074
[11-19-2009 8:22:39:391]- LOG(EDC): Preinstalling inf C:\Users\Admin\AppData\Local\Temp\7zS58EC\HPLJM1005.INF
[11-19-2009 8:22:39:391]- LOG(820): IDLCProgressDlg:nCurrentProgressMsg()
[11-19-2009 8:22:39:391]- LOG(820): msg=Preinstalling the driver files ...
[11-19-2009 8:22:41:216]- LOG(EDC): SetupCopyOEMInf failed gle=2
[11-19-2009 8:22:41:216]- LOG(EDC): PreInstallDriverFiles()
[11-19-2009 8:22:41:216]- LOG(EDC): _PreInstallDriverFiles()
[11-19-2009 8:22:41:216]- LOG(EDC): inf:C:\Users\Admin\AppData\Local\Temp\7zS58EC\HPLJM1005.INF
[11-19-2009 8:22:42:761]- LOG(EDC): DriverPackagePreinstall = -536870141, flags=0x14
[11-19-2009 8:22:42:761]- LOG(EDC): ===>>> ERROR (gle=-2146499837, 0xe0000303): Msg: (null) Context: DriverPackagePreinstall failed
[11-19-2009 8:22:43:775]- LOG(EDC): _PreInstallDriverFiles()
[11-19-2009 8:22:43:775]- LOG(EDC): inf:C:\Users\Admin\AppData\Local\Temp\7zS58EC\HPLJM1005.INF
[11-19-2009 8:22:45:194]- LOG(EDC): DriverPackagePreinstall = -536870141, flags=0x14
[11-19-2009 8:22:45:194]- LOG(EDC): ===>>> ERROR (gle=-2146499837, 0xe0000303): Msg: (null) Context: DriverPackagePreinstall failed
[11-19-2009 8:22:45:194]- LOG(EDC): Diffx Preinstall FAILED, trying SetupCopyOEMInf: C:\Users\Admin\AppData\Local\Temp\7zS58EC\HPLJM1005.INF
[11-19-2009 8:22:45:194]- LOG(EDC): ProcessFailure(3) NEXT=0, BACK=1, CANCELED=2, FAILED=3
[11-19-2009 8:22:45:194]- LOG(EDC): _PostProgressMessage hWnd=0x60206 msg=1129, param=0
[11-19-2009 8:22:45:210]- LOG(EDC): InstallSequencer() step = 4
[11-19-2009 8:22:45:210]- LOG(820): IDLCProgressDlg:nStopCurrentProgress()
[11-19-2009 8:22:45:210]- LOG(EDC): --- PreInstallStep ---
After that he retries to install the driver, but inside the previous install directory.

Indesign printing problem

when trying to print either an indesign document or PDF we are getting errors either 'printing error: the adobe print engine has failed to output your data due to an unknown problem' or for a PDF - 'cannot print, there are no pages selected' we are using printer drivers RPCS Printer DriverVersion7.60 for Ricoh Alicio C2000 digital printer
and are trying to print an A3 double sided full colour booklet. This was working fine (for two years), but since upgrading to CS4 have had problems printing IND docs but if saved as PDF was okay - Ricoh had had other problems with CS4 doing this. Now neither will print - not sure if since an update has been downloaded?
further to this after hours of searching knowledge base and trying many things:
I have fixed any font problems - not that I think they were problems. I can sometimes print it once from the PDF but then if I reprint multiples it doesnt work. Change drivers and same thing, one print only. Now not even that will work again now. have tried shortening the file name, that allowed me to get my single copies for awhile but now nothing. I have downloaded the new CS4 updates today - no fix. My printer company said they'd had other customers with a similar problem and it was an Acrobat Reader problem- have downloaded the latest update, no fix.
I took the file to my printer company and they could print it okay - which to me said it was a driver problem but they say no its an Adobe problem because I can print other documents.
this is not happening with all docs - just this one file (any version or change of it) - this is a file (catalouge) that has been used and updated for the last two years and now since CS4 is starting to cause problems. We have contacted support - they directed me to a knowledge base article which I had already worked through. We will try again and document what happens at each stage but if anyone has any suggestions it would be greatly appreciated.. please note that we are not professionals and do not understand much of the backend stuff and techno speak.
arrggh please help
MissM

further to my last question, it seems it is not just this one document. A Black and white document (PDF) (which had been printing okay right before) is now doing the same thing when trying to print as a booklet - cannot print, no pages selected. BUT if i do just duplex but not booklet both work?
is this sounding more like a driver problem?
MissM

LaserJet and InDesign printing problem

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