LaserJet CM1312 MFP faded text when printing.

Hi,
When using this CM1312 printer the text is faded in parts, mostly to the left hand side of the page but it is noticeable on the whole document when printing. It does this for all colours.
The ink toner cartridges have recently been changed and all are almost full. I have carried out all the cleaning checks and the diagnostic report check but this hasn't helped.
Any help with this problem would be great.
many Thanks
Leigh

Hi Leigh,
Are you still seeing this issue?
If so, does it occur on copies as well as print jobs?
Did you see the problem on the Diagnostics Page you printed?
Also, please check the firmware update site for the CM1312 and make sure you're running the latest firmware.
Finally, it sounds like you've already tried many of these things, but this link provides some things to try to resolve print quality issues.
I work for HP.

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This seems to be a commercial product. For the best chance at finding a solution I would suggest posting in the forum for HP Business Support!
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Hello rasitbolukcu,
Welcome to the HP Support forums. I understand that you are having difficulties enabling the web services for your Laserjet Pro MFP M177fw printer.
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Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

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Hi richRemer,
I see that you are having issues printing from the computer and the Android phone.
I will be happy to help you.
Power cycle the computer and the router.
I would do a power reset on the printer. With the printer still turned on, disconnect the power cable from the back of the printer. Then disconnect the power cable from the wall outlet. Wait 10 seconds and reconnect the power cable back to the wall outlet first, then the back of the printer and power it on again.
Make sure the printer is connected directly to a wall outlet. (don't use a power hub or a surge protector)
Print a hardware self test. Find out what the IP address is.
Printing a Configuration Report.
I have provided you with the Driver Support for Linux OS.
If you are still having issues please go to Linux support page.
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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ipp://localhost/jobs/1) from localhost
E [20/Feb/2013:15:44:57 +0100] [Job 2] Job stopped due to filter errors; please consult the error_log file for details.
D [20/Feb/2013:15:44:57 +0100] [Job 2] The following messages were recorded from 15:44:49 to 15:44:57
D [20/Feb/2013:15:44:57 +0100] [Job 2] Adding start banner page "none".
D [20/Feb/2013:15:44:57 +0100] [Job 2] Queued on "HP_LaserJet_M1120_MFP" by "hannechristoffersen".
D [20/Feb/2013:15:44:57 +0100] [Job 2] Auto-typing file...
D [20/Feb/2013:15:44:57 +0100] [Job 2] Request file type is application/vnd.cups-banner.
D [20/Feb/2013:15:44:57 +0100] [Job 2] File of type application/vnd.cups-banner queued by "hannechristoffersen".
D [20/Feb/2013:15:44:57 +0100] [Job 2] Adding end banner page "none".
D [20/Feb/2013:15:44:57 +0100] [Job 2] time-at-processing=1361371489
D [20/Feb/2013:15:44:57 +0100] [Job 2] job-sheets=none,none
D [20/Feb/2013:15:44:57 +0100] [Job 2] argv[0]="HP_LaserJet_M1120_MFP"
D [20/Feb/2013:15:44:57 +0100] [Job 2] argv[1]="2"
D [20/Feb/2013:15:44:57 +0100] [Job 2] argv[2]="hannechristoffersen"
D [20/Feb/2013:15:44:57 +0100] [Job 2] argv[3]="testprint"
D [20/Feb/2013:15:44:57 +0100] [Job 2] argv[4]="1"
D [20/Feb/2013:15:44:57 +0100] [Job 2] argv[5]="AP_ColorMatchingMode=AP_ApplicationColorMatching AP_D_InputSlot= nocollate com.apple.print.DocumentTicket.PMSpoolFormat=application/pdf com.apple.print.JobInfo.PMJobName=testprint com.apple.print.PrinterInfo.PMColorDeviceID..n.=17998 com.apple.print.PrintSettings.PMCopies..n.=1 com.apple.print.PrintSettings.PMCopyCollate..b. com.apple.print.PrintSettings.PMFirstPage..n.=1 com.apple.print.PrintSettings.PMLastPage..n.=2147483647 com.apple.print.PrintSettings.PMPageRange..a.0..n.=1 com.apple.print.PrintSettings.PMPageRange..a.1..n.=2147483647 fit-to-page media=A4 pserrorhandler-requested=standard job-uuid=urn:uuid:d712541e-6c3d-32b2-4a17-995e1d9a2c53 job-originating-host-name=localhost time-at-creation=1361371489 time-at-processing=1361371489 PageSize=A4"
D [20/Feb/2013:15:44:57 +0100] [Job 2] argv[6]="/private/var/spool/cups/d00002-001"
D [20/Feb/2013:15:44:57 +0100] [Job 2] envp[0]="<CFProcessPath>"
D [20/Feb/2013:15:44:57 +0100] [Job 2] envp[1]="CUPS_CACHEDIR=/private/var/spool/cups/cache"
D [20/Feb/2013:15:44:57 +0100] [Job 2] envp[2]="CUPS_DATADIR=/usr/share/cups"
D [20/Feb/2013:15:44:57 +0100] [Job 2] envp[3]="CUPS_DOCROOT=/usr/share/doc/cups"
D [20/Feb/2013:15:44:57 +0100] [Job 2] envp[4]="CUPS_FONTPATH=/usr/share/cups/fonts"
D [20/Feb/2013:15:44:57 +0100] [Job 2] envp[5]="CUPS_REQUESTROOT=/private/var/spool/cups"
D [20/Feb/2013:15:44:57 +0100] [Job 2] envp[6]="CUPS_SERVERBIN=/usr/libexec/cups"
D [20/Feb/2013:15:44:57 +0100] [Job 2] envp[7]="CUPS_SERVERROOT=/private/etc/cups"
D [20/Feb/2013:15:44:57 +0100] [Job 2] envp[8]="CUPS_STATEDIR=/private/etc/cups"
D [20/Feb/2013:15:44:57 +0100] [Job 2] envp[9]="HOME=/private/var/spool/cups/tmp"
D [20/Feb/2013:15:44:57 +0100] [Job 2] envp[10]="PATH=/usr/libexec/cups/filter:/usr/bin:/usr/sbin:/bin:/usr/bin"
D [20/Feb/2013:15:44:57 +0100] [Job 2] envp[11]="[email protected]"
D [20/Feb/2013:15:44:57 +0100] [Job 2] envp[12]="SOFTWARE=CUPS/1.6svn"
D [20/Feb/2013:15:44:57 +0100] [Job 2] envp[13]="TMPDIR=/private/var/spool/cups/tmp"
D [20/Feb/2013:15:44:57 +0100] [Job 2] envp[14]="USER=root"
D [20/Feb/2013:15:44:57 +0100] [Job 2] envp[15]="CUPS_MAX_MESSAGE=2047"
D [20/Feb/2013:15:44:57 +0100] [Job 2] envp[16]="CUPS_SERVER=/private/var/run/cupsd"
D [20/Feb/2013:15:44:57 +0100] [Job 2] envp[17]="CUPS_ENCRYPTION=IfRequested"
D [20/Feb/2013:15:44:57 +0100] [Job 2] envp[18]="IPP_PORT=631"
D [20/Feb/2013:15:44:57 +0100] [Job 2] envp[19]="CHARSET=utf-8"
D [20/Feb/2013:15:44:57 +0100] [Job 2] envp[20]="LANG=da.UTF-8"
D [20/Feb/2013:15:44:57 +0100] [Job 2] envp[21]="APPLE_LANGUAGE=da"
D [20/Feb/2013:15:44:57 +0100] [Job 2] envp[22]="PPD=/private/etc/cups/ppd/HP_LaserJet_M1120_MFP.ppd"
D [20/Feb/2013:15:44:57 +0100] [Job 2] envp[23]="RIP_MAX_CACHE=128m"
D [20/Feb/2013:15:44:57 +0100] [Job 2] envp[24]="CONTENT_TYPE=application/vnd.cups-banner"
D [20/Feb/2013:15:44:57 +0100] [Job 2] envp[25]="DEVICE_URI=usb://Hewlett-Packard/HP%20LaserJet%20M1120%20MFP?serial=M F10TRN"
D [20/Feb/2013:15:44:57 +0100] [Job 2] envp[26]="PRINTER_INFO=HP LaserJet M1120"
D [20/Feb/2013:15:44:57 +0100] [Job 2] envp[27]="PRINTER_LOCATION=Hannes MacBook Pro"
D [20/Feb/2013:15:44:57 +0100] [Job 2] envp[28]="PRINTER=HP_LaserJet_M1120_MFP"
D [20/Feb/2013:15:44:57 +0100] [Job 2] envp[29]="PRINTER_STATE_REASONS=none"
D [20/Feb/2013:15:44:57 +0100] [Job 2] envp[30]="CUPS_FILETYPE=document"
D [20/Feb/2013:15:44:57 +0100] [Job 2] envp[31]="FINAL_CONTENT_TYPE=printer/HP_LaserJet_M1120_MFP"
D [20/Feb/2013:15:44:57 +0100] [Job 2] envp[32]="AUTH_I****"
D [20/Feb/2013:15:44:57 +0100] [Job 2] Started filter /usr/libexec/cups/filter/cgbannertopdf (PID 379)
D [20/Feb/2013:15:44:57 +0100] [Job 2] Started filter /usr/libexec/cups/filter/cgpdftoraster (PID 380)
D [20/Feb/2013:15:44:57 +0100] [Job 2] Started filter /Library/Printers/hp/laserjet/hplaserjetzjs.bundle/Contents/MacOS/rasterToHPZJS (PID 381)
D [20/Feb/2013:15:44:57 +0100] [Job 2] Started backend /usr/libexec/cups/backend/usb (PID 382)
D [20/Feb/2013:15:44:57 +0100] [Job 2] execv failed: Permission denied
D [20/Feb/2013:15:44:57 +0100] [Job 2] PID 381 (/Library/Printers/hp/laserjet/hplaserjetzjs.bundle/Contents/MacOS/rasterToHPZJ S) stopped with status 1.
D [20/Feb/2013:15:44:57 +0100] [Job 2] Hint: Try setting the LogLevel to "debug" to find out more.
D [20/Feb/2013:15:44:57 +0100] [Job 2] usb: AppleLanguages="da"
D [20/Feb/2013:15:44:57 +0100] [Job 2] STATE: +connecting-to-device
D [20/Feb/2013:15:44:57 +0100] [Job 2] Looking for 'Hewlett-Packard HP LaserJet M1120 MFP'
D [20/Feb/2013:15:44:57 +0100] [Job 2] Tilladelser til biblioteket “/System/Library/Printers/Libraries/USBGenericPrintingClass.plugin” er OK (040755/uid=0/gid=0).
D [20/Feb/2013:15:44:57 +0100] [Job 2] load_banner(filename="/private/var/spool/cups/d00002-001")
D [20/Feb/2013:15:44:57 +0100] [Job 2] load_classdriver(/System/Library/Printers/Libraries/USBGenericPrintingClass.plu gin) (kr:0x00000000)
D [20/Feb/2013:15:44:57 +0100] [Job 2] Opening connection
D [20/Feb/2013:15:44:57 +0100] [Job 2] Tilladelser til biblioteket “/System/Library/Printers/Libraries/USBGenericPrintingClass.plugin” er OK (040755/uid=0/gid=0).
D [20/Feb/2013:15:44:57 +0100] [Job 2] load_classdriver(/System/Library/Printers/Libraries/USBGenericPrintingClass.plu gin) (kr:0x00000000)
D [20/Feb/2013:15:44:57 +0100] [Job 2] STATE: -connecting-to-device
D [20/Feb/2013:15:44:57 +0100] [Job 2] Sender data til printer.
D [20/Feb/2013:15:44:57 +0100] [Job 2] Sent 0 bytes...
D [20/Feb/2013:15:44:57 +0100] [Job 2] cgpdftoraster: copying to temp print file "/private/var/spool/cups/tmp/0017c512c2b60"
D [20/Feb/2013:15:44:57 +0100] [Job 2] Page = 595x842; 18,14 to 577,828
D [20/Feb/2013:15:44:57 +0100] [Job 2] align for banner 1.
D [20/Feb/2013:15:44:57 +0100] [Job 2] PID 379 (/usr/libexec/cups/filter/cgbannertopdf) exited with no errors.
D [20/Feb/2013:15:44:57 +0100] [Job 2] cgpdftoraster: “/private/var/spool/cups/tmp/0017c512c2b60” has 1 pages.
D [20/Feb/2013:15:44:57 +0100] [Job 2] cgpdftoraster: opened PPD file "/private/etc/cups/ppd/HP_LaserJet_M1120_MFP.ppd"...
D [20/Feb/2013:15:44:57 +0100] [Job 2] cgpdftoraster: size->width = 595, size->length = 842, size->top = 827.6, size->bottom = 14.4, size->left = 18, size->right = 577
D [20/Feb/2013:15:44:57 +0100] [Job 2] cgpdftoraster: PreferredRotation = 90
D [20/Feb/2013:15:44:57 +0100] [Job 2] cgpdftoraster: languageLevel = 3, mediaBox.size.width = 595, mediaBox.size.height = 842
D [20/Feb/2013:15:44:57 +0100] [Job 2] cgpdftoraster: colorspace = 3, bitsPerColor = 8
D [20/Feb/2013:15:44:57 +0100] [Job 2] cgpdftoraster: skipBytesPerRow = 14
D [20/Feb/2013:15:44:57 +0100] [Job 2] cgpdftoraster: band width = 4658, bytesPerRow = 4672, band height = 2244, height = 6777
D [20/Feb/2013:15:44:57 +0100] [Job 2] cgpdftoraster: context width = 4658, height = 2244, bitsPerComponent = 8, bitsPerPixel = 8, bytesPerRow = 4672, bitmapInfo = 0, resolution = (600.000000, 600.000000)
D [20/Feb/2013:15:44:57 +0100] [Job 2] cgpdftoraster: rasterWriteHeader: (null)
D [20/Feb/2013:15:44:57 +0100] [Job 2] cgpdftoraster: bytes written for side 1 = 0
D [20/Feb/2013:15:44:57 +0100] [Job 2] PID 380 (/usr/libexec/cups/filter/cgpdftoraster) exited with no errors.
D [20/Feb/2013:15:44:57 +0100] [Job 2] Waiting for read thread to exit...
D [20/Feb/2013:15:44:57 +0100] [Job 2] Read thread still active, aborting the pending read...
D [20/Feb/2013:15:44:57 +0100] [Job 2] Got USB return aborted during read
D [20/Feb/2013:15:44:57 +0100] [Job 2] PID 382 (/usr/libexec/cups/backend/usb) exited with no errors.
D [20/Feb/2013:15:44:57 +0100] [Job 2] End of messages
D [20/Feb/2013:15:44:57 +0100] [Job 2] printer-state=3(idle)
D [20/Feb/2013:15:44:57 +0100] [Job 2] printer-state-message="Sender data til printer."
D [20/Feb/2013:15:44:57 +0100] [Job 2] printer-state-reasons=none
Stefan

Thanks sig.
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Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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When printing PDF's from Adobe Reader XI with my HP Laserjet J410 printer I get a document filled with unreadable font which overlaps itself as shown below. I'm running Windows Server 2012 R2 and have checked the printer settings as far as I know they are all fine. I have looked for an option to restore the printer settings to there default but haven't found anything. Printing PDF's works fine with my other printer it is just this one which seemingly has an issue. Any suggestions?

Try Print as Image (Advanced button on Print panel).

LaserJet CM1312 MFP faded text when printing.

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