Laserjet cm1415 will not stop showing "Incoming Call"
I have the fax setup in manual mode and it will not stop showing "Incoming call" on the panel even thjough there is no call comming in. Other than that everything works well. Any body have any ideas on how to get it off of that so the printer can go into sleep mode?
Thanks
The "Incoming Call" message is shown whenever we see a ring signal on the line, regardless of the fax receive mode.
If this message is showing up when no fax is being sent, then it means that there is noise on the phone line. You can contact your phone company to discuss options in reducing the noise on your phone line.
If this message is showing up with no phone line plugged in, then the modem inside the printer is detecting noise. It is possible that the internal fax parameters have become corrupt. If that is the case, then you can perform a "Restore Defaults" in order to reset them. Note: doing this will erase all of your settings. You can print out a configuration report before doing this so you can reset them. A restore can be done at the control panel by pressing [Setup] on the main screen (the button with the wrench on it), then select "Service" and then "Restore Defaults."
This is based on my own experience with the product.
I am an HP Employee.
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