Laserjet color 1215 doesn't print

Dear DaniVV,
Since I have windows 7 my printer Laserjet color 1215 doesn't prints. And now I want to ask how I can get the printer working! In Windows vista it works! But not so in 7 ! Now the upgrade kit was coming and I tried to fill in the numbers, but it took only the productnr, not the series-nr! i'm a little bit" entnervt"! It's a mess when you can't print! Do you have any idea how I can get the computer-printing running?
Title edited for clarity.
Message Edited by SandyD on 08-13-2009 11:51 AM

Hi David.Thank you so much for replying.Didn't conduct the test because (1) same problem with previous, almost-new cartridge suggests it's not the cartridge and (2) I discovered that an element of the printer is broken, there being a disconnected part sitting on the interior floor: Is this part from the release mechanism? If so, is the release mechanism something a non-expert can repair? If not, what's the best way (quality and price) to obtain repair service for an HP printer?Thank you for your time and help.Best,Nick

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My HP Color Laserjet CP 1215 recently started printing crooked.

My Printer at work, HP Color Laserjet CP1215 recently has started printing crooked. I have open all doors to check for anything stuck in the printer that could be causing it to print crooked.
Any suggestions would be greatly appreciated as I am not getting anywhere with what I have found on the website.
Tawnya Slagle

Hi Tawnya,
A couple of items come to mind that we can check:
1) Paper type/specs Make sure you're using recommended paper type for this product.
2) Remove, restack and reload and check paper guides in the tray to ensure the guides are against the paper and if available, restock with some fresh paper.
3) Have you recently experienced a paper jam? Were you able to remove the page intact? If not, there still may be a small piece of paper lodged in the printer causing the skew.
4) If the above steps don't resolve, I might recommend a calibration, steps listed below.
Best of luck!!
Follow these steps to calibrate the product.
Open Toolbox .
Windows XP: Click Start ( ), click All Programs , click HP , click your product, and then click HP Color LaserJet CP1210 Series Toolbox .
Windows Vista: Click the Windows icon ( ), click All Programs , click HP , click your product, and then click HP Color LaserJet CP1210 Series Toolbox .
Click the Device Settings folder, and then click the Print Quality page.
Under Print Quality , click Calibrate next to Calibrate Now .
Click OK when the 'Your request has been sent to the device ' message appears on the computer. The calibration process begins.
NOTE:Calibration might take 2 to 3 minutes. Do not turn the product off during calibration.
When calibration ends, try printing again.
If the issue is resolved, stop troubleshooting.
If you are still experiencing print quality issues, repeat steps 1 through 5 in this solution. You can recalibrate the printer as many as 3 times.
(Although I am employed by HP, I am speaking for myself and not for HP)
Say "Thanks" by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"
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Thank you a lot for a quick reply, Cbert. It's fantastic to see HP actually reading their forums and trying to help!
I'll try plugging it into the wall and directly to the PC with a USB, we'll see if it works out.
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Hi,
i got a free printer, and i have installed the drivers for it. But now i have a strange problem when it print with openoffice it works:) but when i want to print a test page with the gnome printer utility or @ http://localhost:631/ i get this error :
(/usr/lib/cups/filter/pstoraster) stopped with status 1!
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tail /var/log/messages/log output
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network socket
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Last edited by jelly (2008-12-21 22:08:16)

No takers on this? I'm having the same error.

HT1338 I'm trying to follow HP's instructions to add a driver for HP Color Laserjet CP 1215 which is connected to my Time Capsule. However, in System Preferences I can't "add" the printer to the print queue because I don't have a driver and you have to se

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This printer doesn't seem to be supported in ML:
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This question was solved.
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Hi 5teve,
Welcome to the HP Forums, I hope you enjoy your experience!
I understand you are unable to print PDF documents.
I will be happy to help you.
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Delete it and add the new driver in for just the HP Laserjet CM1415. You might have to click on the drop down to select it from the list.
Here is a screen shot for a example. Different printer showing though.
Please let me know the results.
Thank you for posting on the HP Forums.
Have a great day!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP

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Download and run this on the XP machine. I suspect a security system update or change, but let's let the utility tell us.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

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Message was edited by: Mac Shunsuke

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Hi @GaurangDivecha
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@ammarch
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