Laserjet CP1025nw color black and magenta lights blinking

Both the black and magenta cartridge lights are blinking even after replacing both with brand new genuine HP cartridges. Printer will not print configuration page or status page. It is completely unresponsive.
I've tried a full power reset - unplug, hold on powerkey for 30sec, plug back in...etc. To no avail.
Any ideas?

Hi @dmccullough,
I understand that after replacing the black and magenta toner, the lights for them are still blinking on the printer. I would be happy to help you.
Make sure all the packing material is removed.
Replacing Cartridges for HP LaserJet Pro CP1025 and CP1025nw Color Printers.
You can find the blinking light pattern in this document and the solutions appropriate to the pattern you are experiencing. Blinking Lights on the HP LaserJet Pro CP1025 and CP1025nw Color Printers.
If you are still having issues, I would do a hard reset to see if that will resolve the issue.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation.
I have provided a website to check the toner to make sure it is Genuine, it may be detecting the toner as a non-HP toner.
HP LaserJet Pro - Non-HP black cartridge detected.
If you appreciate my efforts, please click the "Thumbs up" button below.
If there is anything else I can help you with, just let me know. Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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Hi Aparana.rahul,
The beeps during the startup of your MacBook Pro indicate that it may need to be serviced. See this article for further information -
OS X Mavericks: If you hear beeps when your computer starts up
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Thanks for using Apple Support Communities.
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HP LaserJet CP1025nw Color getting a Mispick error message

I have a HP LaserJet CP1025nw Color printer, running on WIN 7 64-bit and I am getting a Mispick error message after almost every page that prints. I have had this printer for the past 1-1/2 years and it has worked fine. I replaced the black toner over a month ago with no issues. The Attention light blinks and has to be rest after each print job. I can print a test page then it errors, I clear it and then it will re-print the test page again. I have cleaned the rollers, check for any loose paper pieces, changed the paper (type and size) nad have powered off & unplugged the power to the printer several times. It will come up with no errors and then once I send something to print, it will print it and then immediately after the page is printed the Attention light will start to blink. I have even gone as far as unintsalling the printer and reinstalling all the drivers and software, to no avail.
Any help would be greatly appreciated.
Thank you,
Jarm1964

This is probably a little late but it may help someone with the same issue in the future. I had the exact same scenario - HP LJ CP1025nw color on Win7-64 and it suddenly started receiving the mispick error after every print job. There was nothing stuck, no paper jam, no problem picking up paper, etc. It turns out it was a setting on the printer - under Printer Properties (from Devices and Printers), on the Configure tab I had checked Allow Manual Duplexing and Jam Recovery set to On. When I unchecked Allow Manual Duplex and turned Jam Recovery to Off, the mispick error went away. Not sure which of the 2 was the culprit.

Laserjet CP1025nw color, unable to change Print density

Hi,
I need to raise the "Print Density" to 5 (for pcb toner transfer) on my Laserjet
CP1025nw color, but when I open the printer properties I do not have that option
in the device settings tab, despite what is said on the help page of that model.
OS: Windows XP
The printer is on the USB port.
The pilot is: HP LaserJet Professional CP1020 Series + last update
How can I change that setting ?
Please help !!!
Thank you in advance for any help you can bring !
All the best,
This question was solved.
View Solution.

From what you describe you want to increase your toner density on your subsequent print jobs. First of all, if you have not, you should uninstall this printer and make sure that the drivers are the most up to date using the website I will link below :
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&dlc=en&product=4052972
Here you should also check for your firmware to be sure that it is up to date.
I would also, both before and after, check under "Printer Preferences" (not properties) and see if there is a way to change the density under the Paper/Quality tab.
Let me know if this helps you out!
-Spencer

How to configure ePrint on LaserJet CP1025nw Color Printer

Solution found:
How to Configure HP ePrint on the LaserJet CP1025nw Color Printer
System: Windows (Widows 7)
Step 1 – Install Printer
Install the CP1025nw Printer to USB, Wifi or Ethernet.
(Printer needs to print correctly in order to pass to the next steps).
Step2 – Check Firmware Version
Press the “Info-Button” on the CP1025nw LaserJet for five seconds.
The printer will print two info pages.
Look at the first Page on the top-left for Firmware Version
Firmware version must be 20120103 or higher.
Step 3 – Update Firmware
Download Firmware Update utility (LJCP1020_FWUpdate_signed.exe) from the following link:
Utilidad de actualización del firmware de HP LaserJet CP1025nw
or
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=lj-86491-5&cc=es&dlc=es&lc=es&...=
Execute the Utility on the computer were the CP1025nw LaserJet is correctly installed.
Find the CP1025nw Printer on the list. The selection Window might show the printer several times depending on how the printer was installed. Select one option and press the button “Update One”.
Step 4 – Retrieve the Printer Code for your CP1025nw Printer
ATTENTION:
The “Host Name” of the printer is not the “Printer-Code” you need for ePrint setup.
To retrieve the Printer-Code you must run the ePrint-Setup-Wizard-Utility.
To download of the utility, go to the link: http://www.hp.com/go/ePrint .
Find the “HP LaserJet Pro CP1020 Color Printer Series” option in the Drop-Down-List.
Click “Windows” to download the wizard (EPrintSetupWizard.exe ).
Execute the Wizard on the computer where the CP1025nw Printer is correctly installed. After running the wizard press the “Info-Button” on the CP1025nw LaserJet for five seconds. The printer will print three info pages. The third info-page offers the Printer-Code you need for ePrint setup. The code is valid for 24h only. When time elapses you have to reprint the info-pages to get an actualized Printer-Code.
Step 5 – Get Printer Email for your CP1025nw LaserJet
In order ePrint on your CP1025nw Printer you need to assign an email address to your Printer. To do this, go to the following link: http://www.hpeprintcenter.com/
Log in with your HP-ID. If you don’t have one, register for a new account.
When logged in, click on “Add new Printer”-button. You will be asked to enter the Printer-Code. (On how to get the Printer-Code, see step 4).
While evaluating the Printer-Code, be patient, the program needs its time.
When the Printer-Code is accepted, you can assign an email address for your CP102nw5 LaserJet. Done this, your con print your CP1025nw Printer just by sending the documents per email to the email-address of your printer.
Done.

Hi Max, check out the link below...
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&dlc=en&product=4052972
Hope this helps
Ciara
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

I need to connect my wireless printer (HP LaserJet CP1025nw color) to the internet.

I need to connect my wireless printer (HP LaserJet CP1025nw color) to the internet. I recently have changed my name and password of my modem. Since the change I have lost connectivity between my computer and my printer. What do I need to do to regain connectivity? I am using Windows 7.
Trydell

I think you mean your password on your router right? Changed your SSID and/or password?
Try here.
http://www.hp.com/global/au/en/wireless/reconfiguring-system-help3.html
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

Been using an Avastor HDX-800 for storage and backup, also a SUPERDISK for smaller stuff; recently the SUPERDISK does not appear on the screen, and the light blinks while you hear it spin, also the Avastor has started to have the same problem, both USB

Been using an Avastor HDX-800 for storage and backup, also a SUPERDISK for smaller stuff; recently the SUPERDISK does not appear on the screen, and the light blinks while you hear it spin, also the Avastor has started to have the same problem, both USB conncected, both worked well before, but both now spinning, blinking, and not showing up on the screen as before,
Interestingly they both appear in the System Profiler, but just not working the same as before
I have tried other USB ports, but the same responce,

yes I did reset the PRAM, but no benefit, still the same problem
my usb devices are: keyboard, mouse, printer, SD-USB-M3, and LaCie d2 DVDRW:
the mouse and printed are plugged into the keyboard: i have tried to move, these around, and have even tried just the mouse, printer and SD-USB-M3, but still the same problem
here is a cut and paste of the current "System Profiler>Hardware>USB"   (usb device tree)
USB Bus:
Host Controller Location:          Built In USB
Host Controller Driver:          AppleUSBOHCI
PCI Device ID:          0x0026
PCI Revision ID:          0x0000
PCI Vendor ID:          0x106b
Bus Number:          0x18
Hub in Apple Pro Keyboard:
Version:          1.22
Bus Power (mA):          500
Speed:          Up to 12 Mb/sec
Manufacturer:          Mitsumi Electric
Product ID:          0x1002
Vendor ID:          0x05ac (Apple Computer, Inc.)
HL-1270N series:
Version:          1.00
Bus Power (mA):          100
Speed:          Up to 12 Mb/sec
Manufacturer:          Brother
Product ID:          0x0008
Serial Number:          L9J286292
Vendor ID:          0x04f9
Basic Optical Mouse:
Version:          0.00
Bus Power (mA):          100
Speed:          Up to 1.5 Mb/sec
Manufacturer:          Microsoft
Product ID:          0x0084
Vendor ID:          0x045e
Apple Pro Keyboard:
Version:          1.22
Bus Power (mA):          250
Speed:          Up to 12 Mb/sec
Manufacturer:          Mitsumi Electric
Product ID:          0x0204
Vendor ID:          0x05ac (Apple Computer, Inc.)
SuperDisk USB 120MB drive:
Version:          0.0e
Bus Power (mA):          500
Speed:          Up to 12 Mb/sec
Manufacturer:          Imation
Product ID:          0x0002
Vendor ID:          0x0718
Hub in Apple Pro Keyboard:
Version:          1.22
Bus Power (mA):          500
Speed:          Up to 12 Mb/sec
Manufacturer:          Mitsumi Electric
Product ID:          0x1002
Vendor ID:          0x05ac (Apple Computer, Inc.)
HL-1270N series:
Version:          1.00
Bus Power (mA):          100
Speed:          Up to 12 Mb/sec
Manufacturer:          Brother
Product ID:          0x0008
Serial Number:          L9J286292
Vendor ID:          0x04f9
Basic Optical Mouse:
Version:          0.00
Bus Power (mA):          100
Speed:          Up to 1.5 Mb/sec
Manufacturer:          Microsoft
Product ID:          0x0084
Vendor ID:          0x045e
Apple Pro Keyboard:
Version:          1.22
Bus Power (mA):          250
Speed:          Up to 12 Mb/sec
Manufacturer:          Mitsumi Electric
Product ID:          0x0204
Vendor ID:          0x05ac (Apple Computer, Inc.)
HL-1270N series:
Version:          1.00
Bus Power (mA):          100
Speed:          Up to 12 Mb/sec
Manufacturer:          Brother
Product ID:          0x0008
Serial Number:          L9J286292
Vendor ID:          0x04f9
Basic Optical Mouse:
Version:          0.00
Bus Power (mA):          100
Speed:          Up to 1.5 Mb/sec
Manufacturer:          Microsoft
Product ID:          0x0084
Vendor ID:          0x045e
Apple Pro Keyboard:
Version:          1.22
Bus Power (mA):          250
Speed:          Up to 12 Mb/sec
Manufacturer:          Mitsumi Electric
Product ID:          0x0204
Vendor ID:          0x05ac (Apple Computer, Inc.)
SuperDisk USB 120MB drive:
Version:          0.0e
Bus Power (mA):          500
Speed:          Up to 12 Mb/sec
Manufacturer:          Imation
Product ID:          0x0002
Vendor ID:          0x0718
USB Bus:
Host Controller Location:          Built In USB
Host Controller Driver:          AppleUSBOHCI
PCI Device ID:          0x0026
PCI Revision ID:          0x0000
PCI Vendor ID:          0x106b
Bus Number:          0x19
LaCie d2 DVDRW USB:
Capacity:          451.76 MB
Removable Media:          Yes
Detachable Drive:          Yes
BSD Name:          disk2
Version:          0.00
Bus Power (mA):          500
Speed:          Up to 12 Mb/sec
Manufacturer:          LaCie
OS9 Drivers:          No
Product ID:          0x1011
Serial Number:          FFFFFFFFFFFF
S.M.A.R.T. status:          Not Supported
Vendor ID:          0x059f
LaCie d2 DVDRW USB:
Capacity:          451.76 MB
Removable Media:          Yes
Detachable Drive:          Yes
BSD Name:          disk2
Version:          0.00
Bus Power (mA):          500
Speed:          Up to 12 Mb/sec
Manufacturer:          LaCie
OS9 Drivers:          No
Product ID:          0x1011
Serial Number:          FFFFFFFFFFFF
S.M.A.R.T. status:          Not Supported
Vendor ID:          0x059f

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Unplug the device from power and plug it back in.
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Black and magenta cartridges showing up empty on printer

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Hi @mrsdider,
Welcome to the HP Forums!
I understand that on your laptop screen it is showing that the black and magenta cartridges are empty on your HP Photosmart 6180. I am happy to help you with this printing issue!
For further assistance, I will need some additional information:
If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos.
If the printer can make a self-test page. Printing the Self-Test Diagnostic Page.
If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
In the meantime, if you are using Windows, please try the HP Print and Scan Doctor.
Hope to hear from you soon!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

I have an apple tv and the light blinks continuously after an electrical outage. does this mean my apple tv has been permanently damaged or only resetting is necessary?

I have an apple tv and the light blinks rapidly and continuously after a power outage. does this mean my apple tv has been permanently damaged?

Hello there, Philip.
For understanding the status light on the Apple TV, the following Knowledge Base article offers up some great information on what they mean:
Apple TV: About the status light - Apple Support
Apple TV (2nd and 3rd generation)
Status light
Apple TV (2nd and 3rd generation) is:
Flashes quickly
Having issues. Try restarting or waking your Apple TV. If your Apple TV does not start up properly, you might need to reset the Apple TV or restore it to factory settings. See Apple TV (2nd and 3rd generation): Restoring your Apple TV. If this does not resolve the issue, refer to the Service FAQ for additional assistance.
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Hp color laserjet cp4020 series black printing too light

Our company bought an HP Color LaserJet CP4025 about 2 months ago. It printed perfectly through our first deadline, but when we changed the black toner cartridge, it now prints somewhat brown or gray and the colors aren't quite as bright. What can we do to fix this?

So the other colors are printing darker / or look normal? If Only the Black is faded even on the config page relative to the other colors present, or in other documents?
Do you have another cartridge to test out if this is a cartridge issue?
In the Service manual it indicate the if print is light or faded in a particular color there may be a poor primary transfer bias contacts on the ITB unit and product, or porro primary charging bias contacts with the print cartridge and product, or poor developing bias contacts with the print cartridge and product
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http://www.scribd.com/doc/77359204/CP4020-CP4520-Service-Manual#outer_page_60
I work for HP

HP LaserJet CP1025nw, toggle RFU and upgrade firmware

Hi everyone,
I'm trying to upgrade the firmware of a HP LaserJet CP1025nw printer from version 20100510 to 20150114 through this file provided on the product page. I've downloaded the LJCP1020_FW_Upgrade_Security-20150114.exe and when I try to run it it says that I need RFU enabled othewise install will fail. Then I've looked around to find how to toggle RFU and since the web panel (by typing in the address bar the IP of the printer) didn't contained that option, I ended up at this HP help page which was explaining how to do it.
In particular, since my moel doesn't have a screen, this is the procedure described:
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Gemini02 wrote:
Hi @ANewUser, I see that you are concerned about continuing to run the firmware update on the printer, since the error message to turn off the RFU notification came up. I would like to help you. I have seen this message come up with other models, which also don't have a option for the settings to turn off the RFU and the firmware updated properly. If you are still in warranty and are concerned that it might cause issues with the printer, call into HP tech support and have them walk you through it over the phone. You can call technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html If you aren't having any issues with the printer, then you don't need to run the firmware update. If you appreciate my efforts, please click the Thumbs up button below.
Have a nice day!
Thank You.
Hi, Gemini02 Well I've tried contacting the support about this issue but they said my printer is out of warranty so they would fee me 25€ (about 30$) to assist me because they couldn't solve the problem with the details I provided (which are the same I provided you plus the serial number and the product code and they told me that paid assistance might not be able to solve the problem, so I didn't took the risk.
I'm updating the firmware because of course we have problems on the printer, so I can't skip it.
Anyway, since I can't count on assistance, I could follow your advice and try to update the firmware anyway since you say you've seen models which don't have RFU at all and update succeeded, but in my case, if you check my screenshot, the official hp website has a guide to check RFU for my model (HP LaserJet CP1025nw) through go & yellow button, so I assume that RFU is available on my model and I can't get it to work. I see this problem happened to others ("instructions to check via go & yellow button did not perform as indicated." says the user). But what if firmware update fails?
I'm at work, I can't just try to update and hope the printer will not brick and become unusable. I need to be sure if firmware updater software HP provides is safe in case of failure or not.
I don't want to get to the point that in the middle of firmware installing I get some "Firmware update failed!" and the printer is broken (because there's half of the firmware on it)
That said, how should I proceed?

Re: LaserJet CP1025nw color unexpectedly quits

hi,
We got the same problems on 10.9.5 with the printer HP_Color_MFP_M476dn, but only with one Driver
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it failed when I was using the Secure AirPrint Driver.
But it worked when I used directly the HP printer driver: HP Color LaserJet Pro MFP M476
The annoying thing about that last driver is that Black and White options is not directly available in the print panel.
Marc
ps: I'm MacOS software engineer, in case you need help in debugging this issue.

hi,
We got the same problems on 10.9.5 with the printer HP_Color_MFP_M476dn, but only with one Driver
The bankstatements that is giving us problem are from TD-bank, when I download them and I try to print them. they are being send correctly to the printer but the printer wakes up, the LCd of the printer says printing document but then stops immediately.
it failed when I was using the Secure AirPrint Driver.
But it worked when I used directly the HP printer driver: HP Color LaserJet Pro MFP M476
The annoying thing about that last driver is that Black and White options is not directly available in the print panel.
Marc
ps: I'm MacOS software engineer, in case you need help in debugging this issue.

Where are the scanner mode (color, black and white) saved on a windows 7 machine?

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Hi mswalter2012.
I will be glad to assist you. When using the CapturePerfect program, I recommend using the [Scan Job] setting. There are two jobs already registered in the program.. You can select [Color Document], which is 24-bit color as Simplex 300 dpi, or [Binary Document], which is black and white as Simplex 200 dpi. To create a new job, please follow the instructions below:
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I hope this information is helpful. Should you need further assistance, please contact us at 1-800-OK-CANON (1-800-652-2666).
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Laserjet CP1025nw color black and magenta lights blinking

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