Laserjet CP1025nw

Hi, I recently purchase a CP1025nw color laserjet printer and am using the network (hard wired to my router) version. I upgraded the firmware and drivers on computer running Windows 7 64bit. The issue I am having is when I try to print a configuration page and or toner info from my computer... my machine Blue Screens.... I tried this on other computers on my network all running Windows 7 64bit and they all Blue Screen as well.... so I'm sure its a driver thing... has anyone else experience this and is there a fix out there ?
Thanks

Hi,
windows 64k, HP1025nw, wireless connection - exactly the same problem with the newest firmware and drivers. Printer works correctly but blue screen crash when trying to open config or printer info page.

Similar Messages

Laserjet CP1025nw color, unable to change Print density

Hi,
I need to raise the "Print Density" to 5 (for pcb toner transfer) on my Laserjet
CP1025nw color, but when I open the printer properties I do not have that option
in the device settings tab, despite what is said on the help page of that model.
OS: Windows XP
The printer is on the USB port.
The pilot is: HP LaserJet Professional CP1020 Series + last update
How can I change that setting ?
Please help !!!
Thank you in advance for any help you can bring !
All the best,
This question was solved.
View Solution.

From what you describe you want to increase your toner density on your subsequent print jobs. First of all, if you have not, you should uninstall this printer and make sure that the drivers are the most up to date using the website I will link below :
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&dlc=en&product=4052972
Here you should also check for your firmware to be sure that it is up to date.
I would also, both before and after, check under "Printer Preferences" (not properties) and see if there is a way to change the density under the Paper/Quality tab.
Let me know if this helps you out!
-Spencer

My HP LaserJet CP1025nw won't print, "Filter failed" error

Whenever I print something, it acts like it's about to then a system notification just says "printing stopped." There is a "Filter failed" error at http://localhost:631/printers/HP-LaserJet-CP1025nw. I have hplip installed, and have reinstalled it a few times. Two things I've tried from searching the web. I cleared the pacman cache and still the same issue. I tried installing foo2zjs from the AUR, but it would not compile (did not pass the validity check). It prints fine on Linux Mint. I'm out of ideas and don't know where else to go. Any suggestions?

That page's troubleshooting for the "Filter failed" message worked out. I consulted the Wiki before but never found that exact page. I guess I didn't use the best search criteria. Thanks for pointing it out.

How to configure ePrint on LaserJet CP1025nw Color Printer

Solution found:
How to Configure HP ePrint on the LaserJet CP1025nw Color Printer
System: Windows (Widows 7)
Step 1 – Install Printer
Install the CP1025nw Printer to USB, Wifi or Ethernet.
(Printer needs to print correctly in order to pass to the next steps).
Step2 – Check Firmware Version
Press the “Info-Button” on the CP1025nw LaserJet for five seconds.
The printer will print two info pages.
Look at the first Page on the top-left for Firmware Version
Firmware version must be 20120103 or higher.
Step 3 – Update Firmware
Download Firmware Update utility (LJCP1020_FWUpdate_signed.exe) from the following link:
Utilidad de actualización del firmware de HP LaserJet CP1025nw
or
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=lj-86491-5&cc=es&dlc=es&lc=es&...=
Execute the Utility on the computer were the CP1025nw LaserJet is correctly installed.
Find the CP1025nw Printer on the list. The selection Window might show the printer several times depending on how the printer was installed. Select one option and press the button “Update One”.
Step 4 – Retrieve the Printer Code for your CP1025nw Printer
ATTENTION:
The “Host Name” of the printer is not the “Printer-Code” you need for ePrint setup.
To retrieve the Printer-Code you must run the ePrint-Setup-Wizard-Utility.
To download of the utility, go to the link: http://www.hp.com/go/ePrint .
Find the “HP LaserJet Pro CP1020 Color Printer Series” option in the Drop-Down-List.
Click “Windows” to download the wizard (EPrintSetupWizard.exe ).
Execute the Wizard on the computer where the CP1025nw Printer is correctly installed. After running the wizard press the “Info-Button” on the CP1025nw LaserJet for five seconds. The printer will print three info pages. The third info-page offers the Printer-Code you need for ePrint setup. The code is valid for 24h only. When time elapses you have to reprint the info-pages to get an actualized Printer-Code.
Step 5 – Get Printer Email for your CP1025nw LaserJet
In order ePrint on your CP1025nw Printer you need to assign an email address to your Printer. To do this, go to the following link: http://www.hpeprintcenter.com/
Log in with your HP-ID. If you don’t have one, register for a new account.
When logged in, click on “Add new Printer”-button. You will be asked to enter the Printer-Code. (On how to get the Printer-Code, see step 4).
While evaluating the Printer-Code, be patient, the program needs its time.
When the Printer-Code is accepted, you can assign an email address for your CP102nw5 LaserJet. Done this, your con print your CP1025nw Printer just by sending the documents per email to the email-address of your printer.
Done.

Hi Max, check out the link below...
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&dlc=en&product=4052972
Hope this helps
Ciara
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

LaserJet CP1025nw Printing Problem

Hi
I am running Windows 7 64 bit. I installed a new Laserjet CP1025nw a couple of months ago. I got everything working fine wirelessly as per the instructions. It has worked without problem since then ... until today.
Documents just sit in the print queue. They will not print.
Sending a test page wirelessly works fine.
Printing documents on an older wired Epson Inkjet printer I have attached works fine too.
I have tried connecting a USB cable again but cannot get it to print that way either. I have tried making it the default printer, and not. I have searched the support forum but been unable to find anything to help. I have used the Windows troubleshooting diagnostic but that seems to indicate everything should be okay. I have installed the HP diagnostic and that all tells me everything is okay.
Any help would be much appreciated.

I am the one with the Sony Vaio, Win 7 64bit, and have commented previouosly in this thread.
Now I have have taken the next step as per instructions from HP Support.
1. Delete HP Folder from Program Files and Program Files (x86). The latter was impossible to delete.
2. Do Run and run 'regedit'.
3. Make copy of present Registry using menu File and do export (as safety precaution)
4. Delete HP and Hewlett packard folders in the catalogues: HKEY_LOCAL_MACHINE\SOFTWARE\ and HKEY_CURRENT_USER\Software\, nothing else
After this I checked Control Panel , Start, and Task Manager and found some HP items still there. Did my utmost to erase them using Window delete functions, REVO and Registry Booster. hppcp1025LaserJetService (in Control Panel list) persisted along with some Services in Task Mgr.
Continuing according to HP Support instructions (but now with little hope only) I did
5. Re-installation of CP1025nw driver package: I choose the Basic option from the HP web which is supposed to be followed installation-wise by an update dated 2011-09-20 (Swedish version).
Results
a) after Basic installation, before update installation and before restart of PC: writing can be performed via the network, "Device settings" in Windows menu not available though
b) after Basic installation and update installation and before restart of PC: writing can NOT be performed via the network. Ping status not investigated
c) after Basic installation and update installation and before restart of PC: writng can not be performed via the network. Device settings via Windows and ping connection functions well though, although the printer is reported by Windows "Devices and printers" as off-line.
So now I may do a total recovery. There may be two outcomes after the recovery as I see it:
A. Printing goes well with the CP1025 via the network, also after installation of all necessary applications now residing on the PC (and which resided on the PC before this summer´s HP date)
B. Printing does not function with the CP1025 via the network, connections with other HP printers on the network also severely restricted (as today). Then the only conclusion would be incompatibility between HP 2011 drivers for the CP1025 and the Sony flavour of Win 7 64 bit Professional. And I would have to (again) claim the driver package as faulty.
The alternative would be to forget about the CP1025 already now.
Any suggestions?

HP LaserJet CP1025nw Color getting a Mispick error message

I have a HP LaserJet CP1025nw Color printer, running on WIN 7 64-bit and I am getting a Mispick error message after almost every page that prints. I have had this printer for the past 1-1/2 years and it has worked fine. I replaced the black toner over a month ago with no issues. The Attention light blinks and has to be rest after each print job. I can print a test page then it errors, I clear it and then it will re-print the test page again. I have cleaned the rollers, check for any loose paper pieces, changed the paper (type and size) nad have powered off & unplugged the power to the printer several times. It will come up with no errors and then once I send something to print, it will print it and then immediately after the page is printed the Attention light will start to blink. I have even gone as far as unintsalling the printer and reinstalling all the drivers and software, to no avail.
Any help would be greatly appreciated.
Thank you,
Jarm1964

This is probably a little late but it may help someone with the same issue in the future. I had the exact same scenario - HP LJ CP1025nw color on Win7-64 and it suddenly started receiving the mispick error after every print job. There was nothing stuck, no paper jam, no problem picking up paper, etc. It turns out it was a setting on the printer - under Printer Properties (from Devices and Printers), on the Configure tab I had checked Allow Manual Duplexing and Jam Recovery set to On. When I unchecked Allow Manual Duplex and turned Jam Recovery to Off, the mispick error went away. Not sure which of the 2 was the culprit.

I need to connect my wireless printer (HP LaserJet CP1025nw color) to the internet.

I need to connect my wireless printer (HP LaserJet CP1025nw color) to the internet. I recently have changed my name and password of my modem. Since the change I have lost connectivity between my computer and my printer. What do I need to do to regain connectivity? I am using Windows 7.
Trydell

I think you mean your password on your router right? Changed your SSID and/or password?
Try here.
http://www.hp.com/global/au/en/wireless/reconfiguring-system-help3.html
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

Osx lion cannot establish connection to laserjet cp1025nw

I have a new LaserJet CP1025nw. After working a couple of times I get an error message (it just says 'error') when I try to print. If I open the HP Utility the device is listed but no details of device information are displayed. If I switch off and on the printer, details of the device information appear, but then if I go to 'all settings' 'information and support' I get a message that the computer cannont establish a connection with the printer. It feels like connection is only established briefly when the printer is first switched on. Connection is via ethernet. The lights on the back of the printer show the connection is OK, and I have tried changing the cable.

Did all this twice with considerable hassle. Firmware update programme would hang. Only responded when I turned printer off and on before launching it. There are some changes in behaviour. If I try to print, I get an message that just says 'error', without referrring to the driver. The HP utility is able to report device information. At what point can I say this is broken? The amount of time I have spent trying to make it work with Lion is quite inordinate (compared with less than a minute to install my old Epson C65. My options now are to (a) return it to the vendor, always difficult with an issue of this type. Or (b) smash it to pieces with a large rock to stop me wasting any more time on it. Thanks

Problem with executing "EPrintSetuprWizard" for Laserjet CP1025nw.

After the Wizrd finds the Printrer, the next step results in error.
"Fallo en descarga" (Dowload error)
Also trying to "join printer" in www.hpeprintcenter.com/, using "HostName" as "codigo de impresora" (computer code), results in the Message: "code invalid"
This question was solved.
View Solution.

The folowng solution was found:
How to Configure HP ePrint on the LaserJet CP1025nw Color Printer
System: Windows (Widows 7)
Step 1 – Install Printer
Install the CP1025nw Printer to USB, Wifi or Ethernet.
(Printer needs to print correctly in order to pass to the next steps).
Step2 – Check Firmware Version
Press the “Info-Button” on the CP1025nw LaserJet for five seconds.
The printer will print two info pages.
Look at the first Page on the top-left for Firmware Version
Firmware version must be 20120103 or higher.
Step 3 – Update Firmware
Download Firmware Update utility (LJCP1020_FWUpdate_signed.exe) from the following link:
Utilidad de actualización del firmware de HP LaserJet CP1025nw
or
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=lj-86491-5&cc=es&dlc=es&lc=es&...=
Execute the Utility on the computer were the CP1025nw LaserJet is correctly installed.
Find the CP1025nw Printer on the list. The selection Window might show the printer several times depending on how the printer was installed. Select one option and press the button “Update One”.
Step 4 – Retrieve the Printer Code for your CP1025nw Printer
ATTENTION:
The “Host Name” of the printer is not the “Printer-Code” you need for ePrint setup.
To retrieve the Printer-Code you must run the ePrint-Setup-Wizard-Utility.
To download of the utility, go to the link: http://www.hp.com/go/ePrint .
Find the “HP LaserJet Pro CP1020 Color Printer Series” option in the Drop-Down-List.
Click “Windows” to download the wizard (EPrintSetupWizard.exe ).
Execute the Wizard on the computer where the CP1025nw Printer is correctly installed. After running the wizard press the “Info-Button” on the CP1025nw LaserJet for five seconds. The printer will print three info pages. The third info-page offers the Printer-Code you need for ePrint setup. The code is valid for 24h only. When time elapses you have to reprint the info-pages to get an actualized Printer-Code.
Step 5 – Get Printer Email for your CP1025nw LaserJet
In order ePrint on your CP1025nw Printer you need to assign an email address to your Printer. To do this, go to the following link: http://www.hpeprintcenter.com/
Log in with your HP-ID. If you don’t have one, register for a new account.
When logged in, click on “Add new Printer”-button. You will be asked to enter the Printer-Code. (On how to get the Printer-Code, see step 4).
While evaluating the Printer-Code, be patient, the program needs its time.
When the Printer-Code is accepted, you can assign an email address for your CP102nw5 LaserJet. Done this, your con print your CP1025nw Printer just by sending the documents per email to the email-address of your printer.
Done.

How do i find a printer code of laserjet cp1025nw

My printer is LaserJet CP1025nw
How do I find my printer code ?
My product serial number is : CNBGC23476

Hi,
As of now, the ePrint feature is not supported for your printer.
you may find the supported printers listed below:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02814760&cc=us&dlc=en&lc=en&product=4083871&tmp...
As much as i know, your model should get an ePrint functionality with future firmware update, however i don't know of any estimated time for it.
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Does anyone know why Lion does not support the HP LaserJet CP1025nw and if there is a work around?

Does anyone know why Lion does not support the HP LaserJet CP1025nw and if there is a work around while we wait for a dedicated driver? HP claims apple provides the drivers but I am not certain of this.

See the following link for details from the hp.com site on using your model of printer with Lion along with a number of other FAQs :
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02915680&cc=uk&dlc=en&lc=en &os=219&product=4052972&sw_lang=
Thanks
AF

HP LaserJet CP1025nw, toggle RFU and upgrade firmware

Hi everyone,
I'm trying to upgrade the firmware of a HP LaserJet CP1025nw printer from version 20100510 to 20150114 through this file provided on the product page. I've downloaded the LJCP1020_FW_Upgrade_Security-20150114.exe and when I try to run it it says that I need RFU enabled othewise install will fail. Then I've looked around to find how to toggle RFU and since the web panel (by typing in the address bar the IP of the printer) didn't contained that option, I ended up at this HP help page which was explaining how to do it.
In particular, since my moel doesn't have a screen, this is the procedure described:
I've tried to press Go and Yellow togheter, I've tried pressing first yellow then Go and viceversa and I tried all of these many times, but I didn't managed to get the step 1 "Ready and Attention leds blinking togheter" and therefore not even the color leds telling me if RFU is enabled or not.
I can't get the shown procedure to work and therefore I can't check and toggle RFU and I don't want to try update the firmware because I fear that if it fails (like the warning says) the printer will break or become unusable because of the incompletely upgraded firmware (I really don't know how the firmware behaves in case of error, I don't want a bricked printer).
So, how to solve this?

Gemini02 wrote:
Hi @ANewUser, I see that you are concerned about continuing to run the firmware update on the printer, since the error message to turn off the RFU notification came up. I would like to help you. I have seen this message come up with other models, which also don't have a option for the settings to turn off the RFU and the firmware updated properly. If you are still in warranty and are concerned that it might cause issues with the printer, call into HP tech support and have them walk you through it over the phone. You can call technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html If you aren't having any issues with the printer, then you don't need to run the firmware update. If you appreciate my efforts, please click the Thumbs up button below.
Have a nice day!
Thank You.
Hi, Gemini02 Well I've tried contacting the support about this issue but they said my printer is out of warranty so they would fee me 25€ (about 30$) to assist me because they couldn't solve the problem with the details I provided (which are the same I provided you plus the serial number and the product code and they told me that paid assistance might not be able to solve the problem, so I didn't took the risk.
I'm updating the firmware because of course we have problems on the printer, so I can't skip it.
Anyway, since I can't count on assistance, I could follow your advice and try to update the firmware anyway since you say you've seen models which don't have RFU at all and update succeeded, but in my case, if you check my screenshot, the official hp website has a guide to check RFU for my model (HP LaserJet CP1025nw) through go & yellow button, so I assume that RFU is available on my model and I can't get it to work. I see this problem happened to others ("instructions to check via go & yellow button did not perform as indicated." says the user). But what if firmware update fails?
I'm at work, I can't just try to update and hope the printer will not brick and become unusable. I need to be sure if firmware updater software HP provides is safe in case of failure or not.
I don't want to get to the point that in the middle of firmware installing I get some "Firmware update failed!" and the printer is broken (because there's half of the firmware on it)
That said, how should I proceed?

Set up wireless printing on LaserJet CP1025nw

All of a sudden, i can't print wirelessly. I'm running Yosemite 10.10.1 on MacBook Air (no ethernet connection). I've tried searching for an updated driver on HP but it just says to download it through Mac Software update. I've deleted the printer and readded the printer - to no avail. HELP!

Hi @kgarlich ,
I see that you are experiencing issues printing over the wireless network. I would like to help you out today.
The drivers are installed by the Apple Updates for this printer. Installing Your HP Printer Driver and Software for Mac OS X.
Check the driver name that is installed for the printer. Make sure it shows just the printer's name.
Click the Apple menu and then click System Preferences. Click Printers & Scanners, highlight the printer name on the left side and on the right side of the screen it should show the printer's name. ( LaserJet CP1025nw)
If the full printer name isn't listed correctly, delete it and add the printer name back in from the list. Click the - sign to delete the driver and then click the + sign to add the driver, might have to click the drop down to select the printer's name to add it in.
If you are still having issues, please try the following steps:
Repair the Disk Permissions on the Mac:
Close all applications.
On the Apple menu bar, click Go, click Applications and then click Utilities.
Double-click Disk Utility.
Highlight your hard drive/partition on the left.
Click Verify and then Repair Disk Permissions.
Restart the computer..
Reset the Printing System:
Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol.
Click the Apple icon and then click System Preferences.
Click Printers & Scanners.
Right-click (or Ctrl +click) in the left white side panel, then click Reset printing system.
Click OK to confirm the reset.
Type the correct Name and Password.
Click OK to reset the printing system.
Then click the + sign to add the driver, highlight the printer. (you might have to click the drop down to select the printer's name) Then click on the Add button.
If the issue continues, let me know the outcome after doing the following steps:
Print a configuration page to get the printer's IPv4 address.
On the printer control panel, touch the Wireless icon (), and then touch Print Info.
If you have a valid IP address for the printer then try and access the Embedded Web Server for the printer.
Type the IP address into your web browser's address bar. (Safari)
Did it load the web page?
Check the IP address on the computer.
From the Apple Menu, select System Preferences, Network, select your currently active network in the left-pane.
Your IP address will show in the middle corner of the window.
The first 3 sets of numbers have to match the printer's first 3 sets of numbers to be on the same network.
Try and ping the printer.
On the Apple menu bar, click Go, then click Applications, then Network Utilities.
(you can go to the finder and type in Network Utilities)
Click on PING from the bar at the top of the window.
Enter the IPV4 Address of the printer and click Ping.
Did you get any replies back?
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Laserjet CP1025nw color black and magenta lights blinking

Both the black and magenta cartridge lights are blinking even after replacing both with brand new genuine HP cartridges. Printer will not print configuration page or status page. It is completely unresponsive.
I've tried a full power reset - unplug, hold on powerkey for 30sec, plug back in...etc. To no avail.
Any ideas?

Hi @dmccullough,
I understand that after replacing the black and magenta toner, the lights for them are still blinking on the printer. I would be happy to help you.
Make sure all the packing material is removed.
Replacing Cartridges for HP LaserJet Pro CP1025 and CP1025nw Color Printers.
You can find the blinking light pattern in this document and the solutions appropriate to the pattern you are experiencing. Blinking Lights on the HP LaserJet Pro CP1025 and CP1025nw Color Printers.
If you are still having issues, I would do a hard reset to see if that will resolve the issue.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation.
I have provided a website to check the toner to make sure it is Genuine, it may be detecting the toner as a non-HP toner.
HP LaserJet Pro - Non-HP black cartridge detected.
If you appreciate my efforts, please click the "Thumbs up" button below.
If there is anything else I can help you with, just let me know. Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

My HP LaserJet CP1025nw's IP address is 0.0.0.

Hello, I am trying to set up eprint, but my printer's IP address is 0.0.0.0. Could you tell me what I have don wrong? Thank you.

Hi @cmcrobb ,
I see that you would like to setup the ePrint, but the IP is 0.0.0.0. I can help you get the printer setup over the wireless network and setup the ePrint.
The printer will need to be setup on the wireless network first, then we can setup the ePrint services.
Restore the printer defaults.
Reset the Printer to Factory Default Settings.
Print a configuration page to make sure the IP is back to 0.0.0.0 and the SSID network name is cleared.
There is no separate wireless configuration for this model, so we will have to uninstall and reinstall the printer software to configure the wireless again on the printer.
Uninstalling the Printer Software.
HP LaserJet Pro CP1025nw Color Printer Drivers.
Select your operating system, click next and click on the software to download and install.
Test the printer.
This document will provide the steps for setting up the email address for ePrint.
Setting Up a Custom Email Address for HP ePrint.
Here is some more documentation for setting up any mobile devices.
Use ePrint & mobile devices.
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Laserjet CP1025nw

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