LaserJet CP1525nw color - does not print on HP glossy laser brochure paper

Hi, 
For some strange reason my LaserJet CP1525nw color does not print on HP glossy laser brochure paper. It smears the color powder and makes lines on the paper. Does anybody know the reason for this? 

Hello,
Thanks for the post.  I've included a couple of links below that should assist with this one.  Good Luck!
http://h10025.www1.hp.com/ewfrf/wc/document?docnam​e=c02182770&cc=us&dlc=en&lc=en&product=4052980&tmp​...
http://h10025.www1.hp.com/ewfrf/wc/document?docnam​e=c02510644&cc=us&dlc=en&lc=en&product=4052980&tmp​...
I worked for HP but my posts and replies are my own....Thank you!
*Say thanks by clicking the *Kudos!* which is on the left*
*Make it easier for other people to find solutions, by marking my answer with (Accept as Solution) if it solves your issue.*

Similar Messages

  • Hp color laserjet cp1518ni color does not align???

    I recently posted at the beginning of the month saying I was having problems with my hp color laserjet cp1518ni and the whole left side printing blurry.  After cleaning the rollers, running it through the cleaning mode, restoring the defaults and calibrating the colors, it miraculously worked.   
    But less than a month into the fix and I am once again having problems.  I have done all of the following (I have windows vista 64bit):
    *updated firmware and confirmed that it is updated to most current version 20120110
    *restarted computer
    *turned off printer - more than once
    *disconnected printer - more than once
    *restored defaults - more than once
    *calibrated color - more than once
    *run it through the cleaning mode - more than once
    I have taken each toner cartridge out and carefully placed them back in again making sure they were firmly in place.
    My husband has tried connecting it to his computer and printing it, but has gotten the same results. 
    I was trying to print out a job when I noticed that the color was horribly off from what was on my computer screen.  Since I was 5 prints away from needing to change the cyan cartridge, I changed it, thinking this would fix the color.  Not only did it not fix the color, but that's when the alignment problems started happening.  I am so completely frustrated.  It is ridiculous to have this kind of problems with a printer every time you try to print and I've spent the last 3 hours fighting with it.
    I am absolutely, without a doubt, certain it is the printer.  I don't know what it is, with the printer, so if anyone has any advice, I would greatly appreciate it.  I just opened a 3 pack of toner (to put the cyan in) so now not only can I not use the printer, but I am out money for the other 2 toners.
    The reason I know it is the printer, is because I finally I printed the same exact piece I had been printing on the hp color laserjet cp1518ni that looked horrible in both color and color alignment, onto a Canon MG6120 inkjet.  The color was exactly as it appeared on my computer screen and there were no problems with misalignment.  I just prefer to do my jobs on laserjet printing, so this is frustrating to have a large, expensive doorstop in my computer room.
    Any help is much appreciated.

    I wanted to add one more thing, as I was looking through the Resolving Print Quality Issues page
    http://h10025.www1.hp.com/ewfrf/wc/document?docnam​e=c01691481&tmp_task=solveCategory&cc=us&dlc=en&lc​...
    I have printed out a Diagnostics Report and it's obvious that there is a problem. Under Solution #11, it tells you how to
    Identify and replace the problem print cartridge
    Because it allows you to print and see:
    The page prints five bands of color, which are divided into four overlapping sections. By examining each section, you can isolate the problem to a particular print cartridge.
    I have done a search on my computer for:
    HP Color LaserJet CP1510 Series ToolboxFX and it does not come up. I am able to do everything through the printer itself (run the cleaning mode, etc), but as far as finding anything on my computer under a folder, there doesn't appear to be anything.
    I'd like to be able to print out these pages so that I can see which colors are giving me problems. Is there a way to do that from the printer?
    Thank you!

  • HP LaserJet M1132 MFP does not print from a remote desktop

    Hi,
    I have a HP LaserJet M1132 MFP (product number CE847A) connected to a PC (MS Windows XP Home Edition + SP3) via USB. There is no problem with the printer. However, when the connection using Remote Desktop (it's set to use local facilities and resources, or in my case, printers, and serial ports) to the server (MS Windows Server 2008 R2), I can not even print a test page from a remote desktop.
    Error message: "Print a test page failed. Do you want to display a tool to solve problems with printing to get help?"
    But it does not lead to nowhere, as expected is access to the internet, and I have not it from a MS Windows Server 2008 R2.
    The same error is for the HP LaserJet M1120n MFP.
    I have installed on my PC other printer - old OKI ML321 (needle) connected to a PC using LPT cable and network printer Konica Minolta 1690MF (in another room). In both of these printers can easily print a test page from a remote desktop.
    Please help me.
    This question was solved.
    View Solution.

    Thank you for your interest.
    The situation is a bit different than the picture. Windows Server 2008 R2 is available through the WAN. LAN is plugged into the PC-1, PC-2 and Konica Minolta printer. HP LaserJet M1120n MFP is connected via USB to the PC-1. OKI ML 3320 printer is connected via LPT also to the PC-1. PC-1 has access to Konica Minolta printer via the LAN. PC-2 also has access to Konica Minolta printer via the LAN. PC-2 is also available for PC-1 HP and OKI.
    It seems to me that I found the explanation for the printing problems - some of "my" printers are simply not compatible with Windows Server 2008 R2. I found on the net the following information:
    http://www.windowsservercatalog.com/item.aspx?idItem=cdde267a-800d-2d9f-1f0c-225cabd6838e&bCatID=128...
    http://www.windowsservercatalog.com/item.aspx?idItem=31df9819-ca52-4684-dc3b-8e31b70c77d7&bCatID=128...
    http://www.windowsservercatalog.com/item.aspx?idItem=6475235d-8dbb-9e95-11dc-3575d569acc2&bCatID=128...
    http://www.windowsservercatalog.com/item.aspx?idItem=59731747-9976-8d51-dcbb-7664cbc17a89&bCatID=128...
    I think I can close the topic.
    (translated from Polish into English using Google translator)

  • AR 8.1.2 does not print larger pdf's to smaller paper correctly

    I am using Reader 8.1.2 on Solaris 10 (sparc) and attempting to print via
    the print GUI a D (34x22) size print to a B (17x11) size sheet. Reader
    8.1.2 does not shrink enough and the resultant print is missing entities
    that are close (within approximately .4") to the edge. The preview as
    show in the printing GUI appears okay.
    Acrobat Reader 7.0.8 works fine for this case.
    For an example D size print with some more documentation see:
    http://www.greatplainsmfg.com/ptc/acroread_test.pdf
    For my printing settings see:
    http://www.greatplainsmfg.com/ptc/acroread-8.1.2_print_dialog.png
    A scanned page printed from Reader 8.1.2:
    http://www.greatplainsmfg.com/ptc/print_results_ar-8.1.2.pdf
    A scanned page printed from Reader 7.0.8
    http://www.greatplainsmfg.com/ptc/print_results_ar-7.0.8.pdf
    Thanks
    Randy Jones
    Systems Administrator
    Great Plains Mfg., Inc.
    1525 E North St
    PO Box 5060
    Salina, KS USA 67401
    email: [email protected]
    Phone: 785-823-3276
    Fax: 785-667-2695

    Randy,
    Cups does not change the PS file that is created. However acroread creates a different PS when printing to a particular printer as opposed to using "Custom".
    The CUPS api are used to get the list of printers available on a particular system (and the cups daemon needs to be running for that to work). The reason Rishi asked you to try selecting a printer instead of choosing "Custom" is because when a printer is specified the PostScript generated in that case is PPD dependent, taking care of the margins of the printer that it is being printer to. That does not happen when printing using the "custom" option, which is why the way content close to the margins would be handled would differ from printer to printer.
    Therefore you should be able to get better results if you ask acroread to create a PS that would be sent to a particular printer (by selecting a printer name from the drop down). However, since as you mentioned you dont have Cups installed acroread wouldn't be able to list the printers for you.
    You could consider installing cups on your system. If, however that is not an option for you, you would still be able to use the reader, but printing files with content very close to the margins would be an issue.
    Sincerely,
    Neha

  • Our HP laserjet , model P2050 , does not print on both sides even though the " auto rotate " box is

    checked.  Is there someway to cause the printer to print on both sides?  ( There is another printer box that  comes up in other  instances and it has a "Preferance" box which , when clicked on, gives a different way to choose  two-sided printing, and that one works to cause the printer to do as wanted.)
    The  box that shows " auto rotate' doesn't have a print preview.

    Hi @prdstudio3 ,
    Thank you for visiting the HP Support Forums. The Serial Number needed to be removed from your Post. This is From our Rules of Participation:
    Protect privacy - yours and others'. Don't share anything about yourself that you would not want to see on a road-side billboard. Don't post contact or other personal information-your own or anyone else's-or any content that you receive in one-to-one communications without the author's consent. For example, don’t post your computer’s serial # or contact information publicly, and do not allow someone you don’t know to remotely take control of your computer.
    If you need people to contact you directly, either ask them to send you a private message or subscribe to the thread so you will be notified when there are replies. You may also click on your name anywhere in the forum and you will be taken to your profile page, where you can find a list of threads you have participated in.
    Sharing personal email addresses, telephone numbers, and last names is not allowed for your safety. If you have any questions feel free to send me a private message in reply.
    Thank you
    George
    I work for HP

  • My new LaserJet Pro CM 1415 does not print web pages. Please help. Thanks.

    My new LaserJet Pro CM1415 does not print web pages. I go a printed message says:
    PCL XL Error
        Subsystem: TEXT
        Error: InternalError 0x50
        File name: cheettext
        Line number: 710
    Thank you for helping.
    Christopher

    I have similar problem but it happens when printing anything to the printer. has there been any solution posted? 

  • Color is not printing

    Color does not print when the color option is selected.  I've replace the cartridges with new HP cartridges.  run the align and clean printheads a couple of times but nothing seems to work.  The best I get is black where appropriate and orange/rust where there show be tru colors.

    Hello, The only solution to this issue is to ensure there is atleast 50% of ink in the cartridges and perform Clean Printhead for atleast 3 times. Wait for 15 minutes and then try printing. If issue still exists, it could be an issue with printhead which is a fixed part and cannot be replaced. Hence its time to replace a printer. Please call HP Tech Support for further assistance.
    If you are in US , the toll free # is 1-800-474-6836 .
    If you are not in US , then log on to www.hp.com , at bottom-left corner there is a world map icon, click on it and then select the region you belong to, which would then provide support options for you for that region.  

  • My iPhone 6 iOS 8.2 does not print on HP Color LaserJet Pro MFP M476nw. It displays "No AirPrint Printers Found'.

    My iPhone 6 iOS 8.2 does not print on HP Color LaserJet Pro MFP M476nw.
    It displays "No AirPrint Printers Found."
    Same thing for iPhone 5S iOS 8.2.
    Both iPhone and printer on the same wifi network.
    I tried printing from different applications. AirPrint does not work.
    I tried turning off and back on, reset, printing from different applications, ...
    iPhone 6 prints through HP Wireless Direct printing.
    Sony laptop works via wifi.

    Hi mtotonji,
    Thank you for using the Apple Support Community. Given the nature of the issues you are describing and your current configuration, you may be better served by reaching out to one of Apple's other available resources for more direct assistance - https://getsupport.apple.com/GetproductgroupList.action
    Sincerely,
    - Brenden

  • Hp laserjet 100 color mfp m175 does not print from network nor via usb cable

    My hp laserjet 100 color mfp m175 just stopped printing last week. I have tried everything recommended but nothing works. I have re-install it both on wireless network and usb connection = nothing works. It prints all internal reports but nothing from any computer. I have 3 computers which I have tried to print from. It even does not print the test page. Please dont recommend to update drivers etc. as I have spend 2 whole days on this and nothing works!

    Hi @einar1854, 
    I see by your post that you are unable to print by a USB or Wireless connection on 3 different computers, but the printer will print the hardware self tests. I can help you with this.
    Download and run the Print and Scan Doctor. It will diagnose the issue and might automatically resolve it. Find and fix common printer problems using HP diagnostic tools for Windows?
    For the USB connection, follow these steps if the there are no errors from the Print and Scan Doctor.
    (once we get the printer printing this way, we can setup the wireless)
    Here are steps to remove the jobs from the spool folder and restart the print spooler.
    How to Clear Current Print Queue In Windows Vista & Windows 7.
    Follow the steps in this document to get to the device manager to check for the printer entries.
    How do I get into Windows Device Manager?
    Then click on Identifying problems in Windows Device Manager.
    In the list click on Universal Serial Bus controllers and look for USB mass storage device and USB printing support, (make sure any other printers are turned off or disconnected)
    Let me know what it showed in the device manager.
    Check to make sure the proper port is selected.
    Go to start, Devices and Printers, right click the printer and left click Printer Properties, select the Ports tab.
    Make sure the USB has a check mark beside it, if not put the check mark there and apply the changes.
    Check the print Queue.
    In the Devices and Printers folder.
    Right-click the name of the product and then click See what's printing .
    Click the Printer button, then click Cancel All Documents if there are any documents in the queue.
    Click Yes to confirm the action.
    If documents remain in the print queue, restart the computer.
    Try printing again.
    What operating system are you using on the 3 computers? How to Find the Windows Edition and Version on Your Computer.
    What were the results when you ran the Print and Scan Doctor? (did it print or scan, any error messages)
    Print a configuration page to see also if the printer has a valid IPV4 address, so we have that information for when we setup the wireless. Printing a Configuration Report.
    Provide the first 3 sets of numbers in the IPV4 address.
    Please provide in detail the results if you are still having issues.
    Have a nice day!
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • HP Color LaserJet CP2025 / Windows 7(64bit)-Why the printer does not print color letters??

    HP Color LaserJet CP2025  / Windows 7(64bit)-Why the printer does not print color letters??

    Could be a lot of reasons. First try to print a supplies status page- If that prints with color on it, you have a driver problem.

  • Color Laserjet 2600n: only red not printing properly, washed out on the left side

    Hello,
    Our HP2600 Color Laser printer does not print well whatever includes the color red. On a portrait layout the 2" from the left are washed out in red. We only use new HP cartridges, clean the machine regularly.
    Error happens with different computers, XP and OS 10.
    Machine is about 2.5 years old, estimated 100,000 pages have been printed on it.
    Thanks
    Su

    I have two 2600n color laserjet printers.
    One has color fading down the left hand side and I understand that this is due to dust accumulating on mirrors and laser.
    More worrying is that the second printer will not print the color red at all - it gives an orange output

  • New out of box Laser Jet M252dw does not print color, only black

    New out of box, M252dw does not print in color and I can not find any option off to account for that.

    Hi , Welcome to the HP Forums! I understand that you cannot print color with your HP laserjet M252dw, on Windows Vista. I am happy to help!  Please, try the steps within this print quality guide, Fixing Print Quality Problems for HP Color LaserJet Pro M252n, M252dw, MFP M277n and M277dw Printers. Hope this helps!  “Please click the Thumbs up icon below to thank me for responding.”

  • HP OFFICEJET PRO L7680 All-in-One PRINTER does not print yellow color at all

    Last week I understood that my Printer does not print at all yellow color.
    All other colors and tests I made are ok.
    I cleared printheads, made all printing tests, and diagnostic pages.
    In every printing was missing the yellow color..
    I changed the yellow catridge with another full one, and the problem persists..
    PLS could any body help me?
    Many tks
    antpep

    Welcome to the community @antpep
    I understand your Officejet Pro L7680 is no longer printing in yellow for you, and I'd like to offer my suggestion that may help you!
    Please click on the link below and try the steps in the guide.
    Fixing Print Quality Problems for the HP Officejet Pro L7500, L7600, and L7700 All-in-One Printer Se...
    If the yellow is still not printing for you and you reach the step to "replace the printhead", please consider contacting HP's technical support to see what your options may be with them in regards to a replacement part or unit.
    HP's contact info:
    If you are calling within North America, the number is 1-800-474-6836 and if you are calling outside of the US/Canada,: click here.
    Have a wonderful weekend ahead and thank you for posting in the community
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • Laserjet P1005 used with Windows 7 home premium does not print out envelopes

    Laserjet P1005 used with Windows7 home premium does not print out envelops generated with Microsoft Word.The printer does envelops when used with Windows2000 Professionel or MP.Any help would be appreciated!Otto  

    Is that a HP driver or Windows driver for Windows 7? http://support.hp.com/us-en/drivers/selfservice/HP-LaserJet-P1000-Printer-series/3435674/model/3435675#Z7_3054ICK0KGTE30AQO5O3KA30R1 Is this the version you installed?

  • HP Photosmart 6510 e-All-in-One Printer Does Not Print Black Ink

    I have run all the troubleshooting listed from HP and the "check" warrenty doesn't come up blank.  I would like to not have to purchase a new printer to fix this any help would be greatly appreciated:
    1) Rebooted Printer
    2) Installed new printer cartridge (2nd one) - really not happy about this as that represents almost $50 in HP ink
    3) Checked venting - Not the problem
    4) From Tools ran head cleaner - still only prints colors (or grey)
    I've liked HP printers for a long time, but after reading the forums I'm really seeing an issue with the model I puchased.  I don't mind purchasing HP ink and my printer isn't a high volume use printer so I expect it to last beyond 1 year 1 day.
    I have the SN and product number available if a tech needs.
    Chris

    Hi @crfldf 
    Have you completed all of the steps in the following document; Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages.
    Although I hope this resolves the issue, it might not. If the issue persists, please post back with your warranty status. Use the following link to check your warranty.
    If your printer is still in warranty, please call HP and explain the issue you are experiencing. The number to call HP is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide.
    If your printer is out of warranty, let me know and I will do my best to help. Thanks. I look forward to hearing from you.
    If I hear back from you and you require further assistance, I will send you a private message to gather some information. If I send you a message, you can click the little envelope on the top right hand corner of the forums page to check the message;
      - In support of Movember
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

Maybe you are looking for

  • Why does it take one minute to delete a photo?

    Most times, but not all, it takes about a minute to delete a photo. I get the colorful spinning ball, freezing up Aperture for that amount of time, before it's free again. This also happens doing other odd tasks, such as cropping, making adjustments,

  • LIBRARY Greyed out after updating OS to OS X10.6.1

    I am sure that there must be an answer already to this question but I am afraid that I can't find it. I have a MacBook with an external HD that I use to hold photos and music. I updated the OS to OS X 10.6.1 and now cannot access my photos iPhoto'08

  • Want to change filename

    Recently switched to Mac & iPhoto and discovered that the new photos I've been importing and renaming (or so I thought) in iPhoto are not really changing the filename. I wish to change the filename (not just the title via iPhoto) so that my photo nam

  • Rules for Mail Accounts

    Can different accounts in mail.app have rules that are specific to that account? It seems that when I create a rule it applies globally to all accounts.

  • Trouble deleting ".lock" file to open catalog

    I have been unable to open my Lightroom 4 catalog since a recent crash. I get the error message that it cannot be opened because another application already has it opened. I tried deleting the .lock file as suggested elsewhere on this forum. When I d