Laserjet m1217 nfw stops 1/4 int 2nd page scan of multi page doc

I have a Laserjet M1217 nfw all- in - one . 
laserjet m1217 nfw stops 1/4 into 2nd page scan of multi page doc
error says that adf ran out of paper.. there is still paper in the scanner part way through the rollers
 I have fixed problems with the scan not starting until page in a centimeter in but dont remember how i fixed it
susspect problem may be same

Hi @pwyckoff ,
I see that you are experiencing issues scanning from the ADF. The paper isn't being recognized. I would like to help you out today.
It might be a paper sensor or hardware issue with the printer.
I would do a hard reset to see if that will resolve the issue.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation.
Here is a document for cleaning the ADF rollers and the separator pad.
'Document feeder mispick' Message Displays on the Control Panel and the ADF Does Not Pick Up Paper o...
Please call our technical support at 800-474-6836 if the issue continues. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Similar Messages

  • Hp LaserJet M1217 nfw MFP won't allow me to setup wireless...

    I am trying to setup a newly purchased, refurbished hp LaserJet M1217 nfw MFP so that I can print wirelessly, but it isn't giving me the option to do it.  I started the process trying to follow the directions on a Windows 8 (hiss!!!) machine.  The computer recognized that the printer (or something) was plugged in, but didn't start up automatically and I had to insert the CD into the drive to start the setup.  When I chose the option to configure for a new wireless network, the software told me to connect the printer to the computer....but it was already connected.  I chalked it up to Windows 8 being the devil and installed the printer on my wife's computer, still running Windows 7.  I ran downstairs to grab the rest of the documentation after starting the configuration process and when I got back, the thing was installed....but only on my wife's computer.  I can't figure out how to get the printer to be accessible wirelessly from other computers and am hoping to get more help.  I tried using the CD to configure the printer, but got the same message regarding connecting the printer when it was already connected.  Any help would make me hate this printer less and possibly not send it back to get another Epson printer (Which took almost no time to set up for wireless and was perfect....until my wife broke it).  Thanks a lot...
    OGDEN

    Just as an add on:  Does this thing even have functionality as a scanner?  While it makes copies (I tried it out), if it can just be used as a scanner, there is no documentation and nowhere that I can find on the computer to use such a function.  What a terrible product.  No information available.  Doesn't appear to be all that useful.  On a scale of 1 to 10, I'm giving it a -3.65 right now.  Someone from HP better get a reply of some sort to me soon or the thing goes back in the box and Epson gets the money instead...

  • LASERJET M1217 nfw MFP urgent help plz

    HAY GUYS, NEED URGENT HELP!!!!!!!!!
    My printer M1217 nfw MFP had a problem with the scanner and it was fixed bu updating the firmware and the scanner works fine and offcourse i printed the config. report  befor updating the firmware , the problem is that i lost the report and i cant config. the fax or the wirless connection . any help plz guys  

    kelsaeed wrote:
    HAY GUYS, NEED URGENT HELP!!!!!!!!!
    My printer M1217 nfw MFP had a problem with the scanner and it was fixed bu updating the firmware and the scanner works fine and offcourse i printed the config. report  befor updating the firmware , the problem is that i lost the report and i cant config. the fax or the wirless connection . any help plz guys  

  • HP LaserJet M1217 nfw MFP duplex printing mac

    This printer prints duplex manually.  Is there any way (as there is in Windows) to set printing to duplex so alternating pages print on one side and then paper is reinserted to complete duplex printing.  Duplex option is grayed out in Word and other programs.  Doing the job completely manually would be annoying.
    Thanks to anyone who can help!

    Hi,
    Try following the steps below and let me know if that helps:
    From Word, open the Print dialog.
    Click the Copies & Pages dropdown menu and select Layout.
    Set Two-Sided as Lpng-Edge binding and click on Print.
    If you cannot see the exact options, go to Printers & Scanners and click the Plus sign.
    Select the M1217 printer and then click the Use drop down menu.
    Be sure to select the printer model rather than the default AirPrint option and check for any difference.
    Please let me know of any issue,
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • Searching where to get driver for HP laserjet M1217 nfw MFP Windows 8.1

    I've been trying for approx. 2 weeks....
    My printer works ok on my laptop W7  no problem. I just bought this HP ENVY 700-249 PC series.
    It copies the test pages, but that's all. It won't copy regurlar printing.
    I hope somebody can help me with this.
    Spoiler (Highlight to read)

    Hi,
    Your peinter in on the following list:
          http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c03168175#N34318
    and you can download driver for Windows 8.1 from the following link:
       http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4158&lc=en&cc=us&dlc=en&sw_lang=&product=4075...
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • Laserjet m1217 nfw for window 10

    Yesterday, I installed Windows 10 and I can no longer print anything with my printer.  I tried Scan Doctor and HP Support Assistant, nothing seems to resolve the issue.  Any suggestions?Thanks

    Hi,
    Your peinter in on the following list:
          http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c03168175#N34318
    and you can download driver for Windows 8.1 from the following link:
       http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4158&lc=en&cc=us&dlc=en&sw_lang=&product=4075...
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • Problem with my laserjet m1217

    i had problem with my router.  My hp printer does not see the signal anymore and refuses to print and copy.
    please help.
    laserjet m1217 nfw mfp.
    I am working with a pc and windows.
    thank you

    You have to reset the printer.

  • M1217 nfw it doesn't work

    Hi!
    I have m1217 nfw but the problem is that it doesn't work at all. Since I bought it it was working with the 1st cartridge for several months but then when I bought a replacement it stopped. I am trying to connect with the computer via WIFI or cable but it doesn't make any connection in both ways. I thought it's because my landlord change the wifi operator but the strange thing is that it doesn't work even with the usb cable. I use WIndows Vista OS. It is very strange the whole thing and I can't find any solution. If anybody knows what I can do in this case I will be very grateful.

    Hi @Ronlivko ,
    I see that you are having issues printing through a USB connection after replacing the toner, you are unable to also setup the wireless connection. I will certainly do my best to help you.
    Are you using Genuine HP Toner?
    I would do a hard reset to see if that will resolve the issue.
    Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
    Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
    This ensures the printer is receiving full power and may help this situation.
    Try and print a hardware self test on the printer to find out if it is a hardware or software issue.
    HP LaserJet Pro M1130, M1210, and M1530, Multifunction Printers - Printing Information Pages.
    Were you able to print the self test?
    Any lights flashing on the printer?
    Inspect the toner cartridge for damage if you are can't print the hardware test page.
    1. Remove the toner cartridge from the product and verify that the sealing tape has been removed.
    2. Check the memory chip for damage.
    3. Examine the surface of the imaging drum on the bottom of the toner cartridge.
    CAUTION: Do not touch the roller (imaging drum) on the bottom of the cartridge.
    Fingerprints on the imaging drum can cause print-quality problems.
    4. If you see any scratches, fingerprints, black toner on the drum or other damage on the imaging drum, replace the toner.
    5. If the imaging drum does not appear to be damaged, rock the toner cartridge gently several times and reinstall it. Print a few pages to see if the problem has resolved.
    I have provided a document to go through the steps for  Resolving Print Quality Issues.
    You may need to uninstall and reinstall the printer software to setup the printer over the network.
    I would restore the printer back to defaults first. Go to Settings, Service, Restore Defaults.
    Perform a clean boot on the computer and turn off the Antivirus Software before running the installation. How to perform a clean boot in Windows.
    What operating system are you using? 
    If there is anything else I can help you with, just let me know the results.
    Have a nice day!
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • "Scanner error 22" messages on HP M1217 nfw

    I have a three yr old LaserJet HP M1217 nfw and was successfully copying a booklet, and on one copy the "Scanner Error 22 " message appeared and I no longer copy anything.
    Where do I find the de-coding for error messages (not in manual) or is a forum member familiar with this message?

    Hello @briphi,
    Welcome to the HP Forums!
    I understand you're receiving a "Scanner Error 22" using the Laserjet M1217nfw. I will do my best to assist you! Please follow this HP document on A 'Scanner Error 22' Message Displays on the Printer Control Panel. Make sure this printer is plugged into a direct wall, not a surge protector. I just want to see if this makes a difference.
    If you're receiving the same message, then please contact HP technical support for further assistance. Click here to find out: HP Worldwide Contact. Good luck.
    I worked on behalf of HP.

  • Laserjet m1217 will not print through easyprint on windows 2008 server 64Bit

    We have a client that has the LaserJet M1217 that is connecting to our Window 2008 Server SP2 64Bit via Remote Desktop.  Easyprint recognizes the printer, but will not even print a test page.  We get a FAIL message.  We either need to know how to print through easyprint, or if there is a driver that can be installed remotely.
    This question was solved.
    View Solution.

    I would contact Microsoft about this. Since Easy Print is one of their features, they should know what is causing the error in the first place. Let me know what they say.
    -------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

  • HP laserjet m1217 interface with Microsoft Surface

    How so I print from a Surface RT to HP m1217 nfw MFP?
    Thanks,

    Hey,
    The RT version of the Surface does not have a full package of Windows 8.  It does not have the ability to install the drivers for the M1217nfw printer.  There is not a release of the Universal Print Driver package for RT either.  
    However, you can setup the printer for ePrint which will allow you to email a document or photo needing to be printed to the unit's email address.  Once the ePrint service receives the email it will print the document/photo off your printer.
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02940150&tmp_task=useCategory&cc=us&dlc=en&lc=e...
    The above linked document will give you information about setting up a Custom Email address for your printer using ePrint services.
    Hope this helps,
    Jason
    -------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------
    I am not an HP employee.

  • HP LaserJet M1522nf Multi Page Scanning Issues

    OS: Win 7 Home 64bit
    When I try to scan documents in PDF format on the multi page scanner, the pages does not feed into the scanner. The wheels on the scanner just turn. It is almost as though the printer does not recognize there are pages in the multipage scanner. I do not experience any problems whatsoever with the flatbed scanner.
    Being stationed on Afghanistan it is not simple a case of taking it to the closest technitian.
    I have restarted the computer, the printer, Adobe PDF but nothing solves the problem.
    Then I also get a message: "HP FX Toolbox has stopped working." when I start or restart the computer. How do I fix this problem?
    Appreciate the help.

    Hi Sam (SamK24),
    I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this by clicking the following link: Printers - LaserJet.
    Hope this helps, have a good one!
    Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    **MissTeriLynn**
    I work on behalf of HP

  • HP LaserJet MFP M476dw paper size mismatch when copying or scanning from ADF

    We have HP Color LaserJet MFP M476dw that has an issue when copying or scanning from the ADF. 
    Put a single A4 sheet in the ADF and choose copy, with all settings correct & no resizing, and the output copy is moved down the page (increased top marging by a couple of inches).
    My initial thoughts were a paper size issue (e.g. treating A4 as Letter or vice versa) but all settings look correct.  I have even done a reset and started over and the problem remains.
    If I take the original and place it on the flatbed and copy from there with all the same settings then it works fine.
    There is a similar issue when scanning from the ADF.  Again, scanning from the flatbed works fine.
    I've tried all I can think of.  Does anyone have any further suggestions?  Could it be a fault in the ADF?
    Here's the full device settings info:
    Device Configuration
    [Shop for Supplies][Support]
    Product Information
    Product Name:
    HP Color LaserJet MFP M476dw
    Formatter Number:
    YF10C9X
    Serial Number:
    CNB7G2H6T9
    Service ID:
    24113
    Firmware Datecode:
    20131122
    Disable Fax:
    No
    Telecom Version:
    05-031-001
    Location:
    UK
    ADF Installed:
    Yes
    Max Monochrome Print Quality:
    600x8
    Max Color Print Quality:
    ImageREt 3600
    Controller Number:
    72
    Duplexer Version:
    0
    Device Description:
    HP Color LaserJet MFP M476dw
    Language:
    English
    Default Settings:
    Self-managed
    Asset Number:
    Your Company Name:
    Contact Person:
    Device Location:
    Geo Location:
    Product Security:
    Off
    Wired HW Address:
    fc:15:b4:78:28:46
    Wireless HW Address:
    54:35:30:2f:d7:fc
    Network In Use:
    Wired
    Host Name:
    NPI782846
    IPv4 Address:
    192.168.9.18
    IPv6 Address:
    FE80::FE15:B4FF:FE78:2846
    Total Memory:
    256 MBytes
    Available Memory:
    117.7 MBytes
    Installed Personalities and Options
    PCL6
    (20040201)
    AirPrint
    PCL
    (20040201)
    PDF
    (20040201)
    PS
    (20040201)
    USB Flash Drive:
    Empty
    Impressions
    Total Impressions:
    10684
    Monochrome Impressions:
    4799
    Color Impressions:
    5885
    Total Equivalent Impressions (A4/Letter):
    10684.0
    Monochrome Equivalent Impressions (A4/Letter):
    4799.0
    Color Equivalent Impressions (A4/Letter):
    5885.0
    Duplex Sheets:
    1223
    Jam Events:
    0
    Mispick Events:
    4
    Photo Color Impressions:
    0
    Photo Monochrome Impressions:
    0
    USB Flash Drive Insertions:
    0
    Images Scanned to USB Flash Drive:
    0
    Copy Flatbed Images Scanned:
    373
    Copy ADF Images Scanned:
    409
    Copy Monochrome Impressions:
    1122
    Copy Color Impressions:
    102
    ADF Images Scanned to Host:
    0
    Flatbed Images Scanned to Host:
    0
    Images Scanned to E-mail:
    0
    Images Scanned to Network Folder:
    0
    Fax ADF Images Scanned:
    23
    Fax Flatbed Images Scanned:
    1
    Fax Impressions:
    18
    Images Sent from PC:
    0
    ADF Images Scanned:
    1149
    Flatbed Images Scanned:
    779
    Scanner Jam Events:
    8
    Paper Settings
    Default Paper Size:
    A4
    Default Paper Type:
    Plain
    Tray 1 Size:
    A4
    Tray 1 Type:
    Letterhead
    Tray 2 Size:
    A4
    Tray 2 Type:
    Plain
    Paper Out Action:
    Wait Forever
    Manual Feed:
    Off
    Duplex:
    Off
    Bind:
    Long Edge
    Print
    Auto Continue:
    Off
    Number of Copies:
    1
    Courier Font:
    Regular
    Orientation:
    Portrait
    Monochrome RET:
    On
    Wide A4:
    No
    Monochrome Resolution:
    600
    Monochrome Bits per Pixel:
    8
    Color Resolution:
    600
    Color Bits per Pixel:
    32
    IO Timeout:
    120 Seconds
    Jam Recovery:
    Auto
    Personality:
    Auto
    Print PS Errors:
    Off
    USB Flash Drive
    Print Documents:
    Number of Copies:
    1
    Paper Size:
    A4
    Paper Type:
    Plain
    Fit to Page:
    On
    Collation:
    Off
    Output Color:
    Color
    Print Photos:
    Image Size:
    10 x 15 cm
    Paper Size:
    A4
    Paper Type:
    Plain
    Lighter/Darker:
    <-----*----->
    Number of Copies:
    1
    Output Color:
    Color
    Scan Settings:
    Scan Resolution:
    150
    Scan File Type:
    PDF
    Scan Paper Size:
    A4
    Flatbed Scanner:
    Single Page
    Document Feeder:
    1-Sided
    File Name Prefix:
    scan
    Output Color:
    Color
    Copy
    Optimize:
    Auto Select
    Lighter/Darker:
    <-----*----->
    Paper Size:
    A4
    Paper Type:
    Plain
    Collation:
    On
    Number of Copies:
    1
    Reduce/Enlarge:
    Original=100%
    Draft Mode:
    Off
    Tray Select:
    Auto Select
    Two-Sided:
    1-Sided to 1-Sided
    Multi-Page Copy:
    Off
    Fax
    Your Company Name:
    HP Fax
    Answer Mode:
    Automatic
    Rings to Answer:
    2
    Distinctive Ring:
    All Rings
    Dial Prefix:
    Off
    Fax Resolution:
    Fine
    Lighter/Darker:
    <-----*----->
    Fit to Page:
    On
    Glass Size:
    A4
    Dialing Mode:
    Tone
    Redial if Busy:
    On
    Redial if No Answer:
    Off
    Redial if Comm. Error:
    On
    Detect Dial Tone:
    Off
    Billing Codes:
    Off
    Extension Phone:
    On
    Stamp Faxes:
    Off
    Private Receive:
    Off
    Confirm Fax Number:
    Off
    Allow Fax Reprint:
    Yes
    Print Duplex:
    Off
    Fax/Tel Ring Time:
    20
    Fax Speed:
    Fast (V.34)
    Error Correction:
    On
    Forward Fax:
    Off
    Block Junk Faxes:
    Off
    Phone Line Volume:
    Medium
    Alarm Volume:
    Medium
    Ring Volume:
    Medium
    Key-Press Volume:
    Medium
    Fax Confirmation:
    Never
    Fax Error Report:
    Never
    Include First Page:
    On
    Auto Log Print:
    On
    Print T.30 Trace:
    Never
    Paper Types
    Plain:
    Normal
    HP Matte 90g:
    Normal2
    HP Matte 105g:
    Heavy
    HP Matte 120g:
    Card stock
    HP Matte 150g:
    Extra Heavy
    HP Matte 200g:
    Extra Heavy
    HP Glossy 120g:
    Glossy
    HP Glossy 150g:
    Glossy
    HP Tri Glossy 150g:
    Glossy
    HP Glossy 200g:
    Heavy Glossy
    Light 60-74g:
    Light
    HP EcoSMART Lite:
    Extra Light
    Intermediate:
    Normal2
    Mid-Weight 96-110g:
    Heavy
    Heavy 111-130g:
    Card stock
    Extra Heavy 131-175g:
    Extra Heavy
    Hvy Glossy 111-130g:
    Light Glossy
    X-Hvy Glossy 131-175g:
    Glossy
    Card Glossy 176-220g:
    Heavy Glossy
    Color Transparency:
    Transparency
    Labels:
    Label
    Letterhead:
    Normal
    Envelope:
    Envelope
    Heavy Envelope:
    Heavy Envelope
    Preprinted:
    Normal
    Prepunched:
    Normal
    Colored:
    Normal
    Bond:
    Heavy
    Recycled:
    Normal
    Rough:
    Heavy
    Heavy Rough:
    Heavy
    HP Tough Paper:
    Tough Paper
    Opaque Film:
    Tough Paper
    Energy Settings
    Sleep/Auto Off After:
    30 Minutes
    Wake on These Events
    USB Job
    Yes
    LAN Job
    Yes
    Wireless Job
    Yes
    Control Panel
    Yes
    Fax Ring
    Yes
    Shut Down After:
    Never
    LaserJet Updates Settings
    Check Automatically
    Yes
    Prompt Before Install
    Yes
    Allow Downgrade
    Yes
    Allow Updates
    Yes
    Miscellaneous
    Extended print modes modified:
    No
    Very Low Setting (Black Cartridge):
    Prompt
    Very Low Setting (Color Cartridges):
    Prompt
    Low Threshold (Black Cartridge):
    5%
    Low Threshold (Cyan Cartridge):
    3%
    Low Threshold (Magenta Cartridge):
    3%
    Low Threshold (Yellow Cartridge):
    3%
    Store Usage Data&colon;
    On Supplies
    USB Connection:
    No
    Font Source:
    I (Internal)
    Font Number:
    23
    Font Pitch:
    10.00
    Font Point Size:
    12.00
    Symbol Set:
    PC-8
    Form Length:
    64 Lines
    Append CR to LF:
    No

    To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Commercial Forums.
    I hope this helps!
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • The back, forward, reload and stop buttons are greyed out, the address bar stays blank when I go to a website and firefox loads to a blank page, not my home page. There are 3 users on this computer and it only happens on one user.

    Firefox loads to a blank page, not my home page. When I click on the home button it takes me to the home page. The back, forward, refresh and stop buttons are greyed out and not usable. The webpage I am on does not show up in the address bar. If I type something into the address bar, that address stays there no matter what page I go to next.

    Just upgraded to v4. It did NOT fix the problem.

  • When i want to return to my home page I click on the home icon and it resets the page to my home page but also open a blak tab which i don't want how can I stop this as i have too many tabs open.

    When I want to return to my home page after looking at a website I click on the home icon and it resets the page to my home page but also open a blak tab which i don't want.How can I stop this as I have too many tabs open and have to close all of them.

    You may have an unwanted extension that is modifying sites (or the toolbar area). Try this:
    Disable ALL nonessential or unrecognized extensions on the Add-ons page. Either:
    * Ctrl+Shift+a
    * orange Firefox button (or Tools menu) > Add-ons
    In the left column, click Extensions. Then, if in doubt, disable.
    Usually a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.
    Does that flush the tab?
    Please report back on anything suspicious you find so others can learn about its bad behavior.

Maybe you are looking for

  • Could not get Custom screen in me21n after implementing Badi ME_GUI_PO_CUST

    Hi., I created implementation for the badi ME_GUI_PO_CUST... but i could not get the Tab and screen in header tab. also used below  link in the  forum to correct the issue ....but dint help me . Custom screen not displaying using BADI ME_GUI_PO_CUST

  • Activating problem Photoshop 8.0

    I'm trying to activate Photoshop 8.0. While activating it on the internet I get an error that the activation system is not available and I should try the Phone Activation. On the phone I recieve the same answer, it's not available. Someone who nows a

  • I have to keep deleting the cache. Facebook and hotmail issues

    Ok, i guess 2 months ago, nobody answered my question. I get very frustrated. Here we go again........I have to keep deleting my cache in order to use facebook and I noticed with hotmail as well. so please don't tell me to clear my cache, I already d

  • Execution time how can i fast

    dear java guroos; i make an application with 15 JInternalFrame which is add into the JDesktop sample is class my extends JInternalFrame //rest of code setVisible(true); //then i add as class amain extends JFrame JDesktopPane pane=new JDesktopPane();

  • Error Message in AS91 Upload

    I am trying to upload certain assets through AS91 in the Production system.  But when I try to do it, system is giving the following error message : "Depreciation area 01 in company code XXXX does not have default values Message no. AC691 Depreciatio