LaserJet M1319F MFP no fax detected

LaserJet M1319F MFP no fax detected
My Fax/Printer rings when a fax is coming in but it doesn't answer. It eventually says no printer detected. What am I missing??
Thanks

Hi @Biker542,
I understand that you are getting the message "no fax detected". I can help you with this today.
Make sure you are using a 2 wire fax cable.
If you connect a phone to the phone outlet on the wall, do you get a dial tone?
Can you send a fax?
I have provided a couple of documents with some steps to try to see if that will resolve the issue.
Troubleshooting Fax Issues.
Unable to Receive Faxes.
Sorry for all the questions, but it will help to resolve this issue quicker.
What type of connection do you have? (Analogue, DSL, Cable Modem)
Are you using the 2 wire fax cable?
Do you have distinctive ring set up on the line?
Is there any voice mail set up?
Do you have a answering machine? (Where is it connected to?)
Where is the fax cable connected to? (modem, wall jack)
Is there a phone also connected the printer?
Please provide in detail the results if you are still having issues.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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LaserJet M1319f MFP Installation issue on Windows 7

Dear HP support team and community members,
I'm currently trying to install HP LaserJet M1319f MFP connected by USB on Lenovo Q190 machine /Intel Core i3 processor/ running freshly installed Windows 7 Enterprise 64 bit with Bulgarian language pack, all current updates, Microsoft Forefront Protection /I also tried to disable the Real-time protection/, UAC disabled, administrator account, IE 11, .NET Framework 4.5.1.
The priter was working correctly with Windows XP.
I downloaded the driver package from here: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=bg&dlc=en&sw_lang=&product=3547...
After the installation process reach the "Copying files to the hard drive" stage the installer return error Printer Software Installer stopped working.
I tried running with Administrator privileges and/or Windows XP SP3 compatibility mode, but the same error occurs.
I tried Microsoft Fix It software for install/uninstall drivers too,but with no luck either.
I cleaned the cashe and temporary files around 10-15 times.
Windows update is not helping with the drivers too.
I tried to extract the files from the installer and manually add the printer and got error that the installation was not successful and below it says The file was not found /if I recall it correctly/
After that I tried HP Print and Scan Doctor software, but it displays that there is no driver installed and redirecting me to the driver download page.
I tried the Driver Wizard software too, but it returns that this model is no supported.
I tried to change the windows startup to "Selective startup" with "Load startup items" unchecked and all non-microsoft services disabled, but with no success.
Under Safe mode the install won't complete because of the Print Spooler service not running, which is running normally otherwise.
The "ntprint.inf" file is present in the "Windows\inf" folder, the registry HKLM\SYSTEM\CurrentControlSet\Control\Print\Enviroments\Windows NT x86 has only Drivers and Print Processors subkeys and the registry HKLM\SYSTEM\CurrentControlSet\Control\Print\Monitors has only Local Port, Microsoft Shared Fax monitor, Standard TCP/IP Port, USB monitor and WSD port subkeys.
The folders Windows\System32\spool\PRINTERS and Windows\System32\spool\drivers\W32X86 are empty.
I ran sfc /scannow in cmd with administrator privileges, but there was no integrity violations.
I tried to disable the IE component, but no luck either.
So now I’m out of any ideas how to connect that **bleep** thing… I hope that someone can help me with this issue.
Currently the devices without installed driver in the Device Manager are "Hewlett-PackardHP LaserJet M1319f MFP" /Hardware IDs USBPRINT\Hewlett-PackardHP_La28A1 and Hewlett-PackardHP_La28A1/ and HP Scan /Hardware IDs USB\VID_03F0&PID_5817&REV_0100&MI_00 and USB\VID_03F0&PID_5817&MI_00/
I forgot to mention that I tried all kind of variations with these solutions with and without printer plugged in.
Thank you very much in advance for any kind of guidelines.
Best regards,
Ivan
P.S.: At least I think that I managed to gather all known related solutions in this topic…
This question was solved.
View Solution.

Hello Gemini02,
First thank you for your assistance!
I uninstalled the IE 11 and install IE 10, but with no success related to the driver issues. I just want to mention to those who are trying to do the same that IE 11 should be removed from Add/Remove Windows components and from Installed Updates.
As for the solutions from your post:
Solution 2: The build in troubleshooting is reporting that no driver is installed (obviously...), but is not helping much with the installation. Windows updates are not much of a help too... The device manager is finding the device, but can't install the driver. More detailed information about the devices in the Device manager you can find in the end of my first post.
I'm posting some screenshots of the issue so that you can get clearer picture of the situation.
So basically I'm downloading the official drivers from the link in my first post. I'm sure that the drivers are the correct one as I downloaded them several time to clear the possibility of technical mistake.
But when I try to install them I get the following error:
The Event viewer information is as follows:
The reports are:
Critical error (red mark):
Faulting application name: ProductInst.exe, version: 1.0.5.3, time stamp: 0x50cedca3
Faulting module name: ProductInst.exe, version: 1.0.5.3, time stamp: 0x50cedca3
Exception code: 0xc000000d
Fault offset: 0x0000000000047bca
Faulting process id: 0xed8
Faulting application start time: 0x01cfb2fc6900c47e
Faulting application path: C:\Users\5BE8~1\AppData\Local\Temp\7zS7BD7\ProductInst.exe
Faulting module path: C:\Users\5BE8~1\AppData\Local\Temp\7zS7BD7\ProductInst.exe
Report Id: b73cc226-1eef-11e4-94ed-50af73237b10
The information above the critical one:
Fault bucket 3550555182, type 5
Event Name: PnPDriverImportError
Response: Not available
Cab Id: 0
Problem signature:
P1: x64
P2: 00000002
P3: HPM1319.INF
P4: 327f449ab177b16cf6c33f4effdd0e9ea36383fd
P5:
P6:
P7:
P8:
P9:
P10:
Attached files:
These files may be available here:
C:\Users\Петя Станева\AppData\Local\Microsoft\Windows\WER\ReportArchive\NonCritical_x64_f2e6b151a2c3dd88a551b5bb893b8a7e8417d4_0e78848b
Analysis symbol:
Rechecking for solution: 0
Report Id: b390829e-1eef-11e4-94ed-50af73237b10
Report Status: 0
The next in line:
Fault bucket 3550555182, type 5
Event Name: PnPDriverImportError
Response: Not available
Cab Id: 0
Problem signature:
P1: x64
P2: 00000002
P3: HPM1319.INF
P4: 327f449ab177b16cf6c33f4effdd0e9ea36383fd
P5:
P6:
P7:
P8:
P9:
P10:
Attached files:
These files may be available here:
C:\Users\Петя Станева\AppData\Local\Microsoft\Windows\WER\ReportArchive\NonCritical_x64_f2e6b151a2c3dd88a551b5bb893b8a7e8417d4_0cd08ac2
Analysis symbol:
Rechecking for solution: 0
Report Id: b390829f-1eef-11e4-94ed-50af73237b10
Report Status: 0
And the last one:
Fault bucket 3413207808, type 5
Event Name: BEX64
Response: Not available
Cab Id: 0
Problem signature:
P1: ProductInst.exe
P2: 1.0.5.3
P3: 50cedca3
P4: ProductInst.exe
P5: 1.0.5.3
P6: 50cedca3
P7: 0000000000047bca
P8: c000000d
P9: 0000000000000000
P10:
Attached files:
C:\Users\Петя Станева\AppData\Local\Temp\WER8314.tmp.WERInternalMetadata.xml
These files may be available here:
C:\Users\Петя Станева\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_ProductInst.exe_d56e40a56282daea123243fa1f100faa5e2bf_06a92cda
Analysis symbol:
Rechecking for solution: 0
Report Id: b73cc226-1eef-11e4-94ed-50af73237b10
Report Status: 0
Solution 3 can't be applied to the current case as I can't install the software so I don't have what to uninstall/reinstall.
I cleared the cache and disabled all optionally installed software in msconfig as suggested, but the issue with the installer is still not resolved.
Solution 4 is not relevant as the device was working fine two days ago.
Solution 5 is difficult for implementation too as the location of the device is in some kind of rural area and it is vital for the implementation of the daily duties of the employee.
So after the failure with the solutions provided in the article I tried to extract the installer to use the drivers and manually install the printer using the file HP1319fp.ini with the "... MFP" driver selected. I set it at new local port named USB. I'm posting the screenshot of the error i get in the end of installation:
After I press the OK button in gets in a loop by returning to the previous page.
I tried the same drivers with existing port USB001, but got the same result as with the new port.
Currently I will try to rename the SoftwareDistribution folder in case that this is kind of windows update cache issue, but don't think so... I begin to think that this device driver is somehow not compatible with the computer hardware...
Thank you and I apologize for taking your time with such issues!
Best regards,
Ivan

Problem with HP LaserJet M1319f MFP installation

Dear support team and community members,
I'm currently trying to install HP LaserJet M1319f MFP connected by USB on Lenovo Q190 machine /Intel Core i3 processor/ running freshly installed Windows 7 Enterprise 64 bit with Bulgarian
language pack, all current updates, Microsoft Forefront Protection /I also tried to disable the Real-time protection/, UAC disabled, administrator account, IE 11, .NET Framework 4.5.1.
The priter was working correctly with Windows XP.
I downloaded the driver package from the official hp website.
After the installation process reach the "Copying files to the hard drive" stage the installer return error Printer Software Installer stopped working.
I tried running with Administrator privileges and/or Windows XP SP3 compatibility mode, but the same error occurs.
I tried Microsoft Fix It software for install/uninstall drivers too,but with no luck either.
I cleaned the cashe and temporary files around 10-15 times.
Windows update is not helping with the drivers too.
I tried to extract the files from the installer and manually add the printer and got error that the installation was not successful and below it says The file was not found /if I recall it correctly/
After that I tried HP Print and Scan Doctor software, but it displays that there is no driver installed and redirecting me to the driver download page.
I tried the Driver Wizard software too, but it returns that this model is no supported.
I tried to change the windows startup to "Selective startup" with "Load startup items" unchecked and all non-microsoft services disabled, but with no success.
Under Safe mode the install won't complete because of the Print Spooler service not running, which is running normally otherwise.
The "ntprint.inf" file is present in the "Windows\inf" folder, the registry HKLM\SYSTEM\CurrentControlSet\Control\Print\Enviroments\Windows NT x86 has only Drivers and Print
Processors subkeys and the registry HKLM\SYSTEM\CurrentControlSet\Control\Print\Monitors has only Local Port, Microsoft Shared Fax monitor, Standard TCP/IP Port, USB monitor and WSD port subkeys.
The folders Windows\System32\spool\PRINTERS and Windows\System32\spool\drivers\W32X86 are empty.
I ran sfc /scannow in cmd with administrator privileges, but there was no integrity violations.
I tried to disable the IE component, but no luck either.
So now I’m out of any ideas how to connect that **bleep** thing… I hope that someone can help me with this issue.
Currently the devices without installed driver in the Device Manager are "Hewlett-PackardHP LaserJet M1319f MFP" /Hardware IDs USBPRINT\Hewlett-PackardHP_La28A1 and Hewlett-PackardHP_La28A1/
and HP Scan /Hardware IDs USB\VID_03F0&PID_5817&REV_0100&MI_00 and USB\VID_03F0&PID_5817&MI_00/
I forgot to mention that I tried all kind of variations with these solutions with and without printer plugged in.
Thank you very much in advance for any kind of guidelines.
Best regards,
Ivan

Hello Rick,
Just as I mentioned above I'm using Microsoft Forefront Protection, but had no luck with disabling the Real-time protection - it is disabled,
but that chanage nothing.
The downloaded driver is for Windows 7 64 bit.
I did write to HP but I still got no answer from them... I already checked that support page, but I didn't get any information corresponding
to my problem, not to mention that a lot of that page is just copy/paste from another product and it's not relevant to that model.

HT3669 HP Laserjet M1319f MFP

I have HP Laserjet M1319f MFP multifunction all in one. i have installed print driver for MAC but not for scan and FAX. How can i used scanner and FAX of this machine on MACBook Pro. Kindly help me for it.

Have you tried using Image Capture, it's already pre-installed on your computer?

Anyone unable to print from Mac Pro using lion 10.7.2 to HP LaserJet M1319f mfp

I'm unable to print from Mac Pro using lion 10.7.2 to HP LaserJet M1319f mfp. The HP website says that the HP LaserJet M1319F MFP is compatible with Lion 10.7.2. Every time I try to perform a Test print I get an Error msg. I'm using driver version 1.3.0.261

https://discussions.apple.com/message/23765195#23765195

Scan in a PDF format in HP laserjet M1319f MFP printer

How to scan in a PDF format when the scanner is not showing that option in HP laserjet M1319f MFP printer when it has been installed in a new HP computer with Windows8pro operating system downloading it from HP website ad the Cd that came with the printer did not support this operating system

Hello yagnya31,
Welcome to the HP Support Forums!
I see you are trying to install and scan with the HP LaserJet M1319f MFP, but are not getting a .PDF option. Printing and scanning with the Windows 8 Operating System is described as basic. The .PDF file type should be available regardless, of the software being basic or full feature. Take a look at this HP document: How to Scan: Windows 8 to learn about the different ways to scan.
See if those methods of scanning gives you the .PDF file type.
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

HP Laserjet M1319f MFP scaner not scan continues pages.

Hi. I am using HP Laserjet M1319f MFP ALl in one printer & scanner software. Previously installed in windows 7, scanner function works, it will scan multiple docs in one pdf or one file. But now i have windows 8.1 installed. I have install the Printer / Scaneer software & firmware as suggested by HP site download. Print and scan working ok, but unable to scan the document in one file, it will not ask as previously do you want to scan another page or not? so is there any settings / software available that i can do the continuos scan in one file. Thanks,Bhautik Shah

Hi,While a Full Feature software was available for Windows 7, a such no longer provided for Windows 8. A basic set of drivers as offered only provide basic scan capabilities using the OS utilities, a such does not offer an HP Scan Utility and allow scanning a single file only. Try the 3rd party NAPS scan utility below, it offers PDF and multiple page scanning and offered as a freeware:http://sourceforge.net/projects/naps2/files/latest/download Within that app you may scan multiple pages prior saving the PDF. Hope that helps,Shlomi

I can't use hp laserjet m1319f mfp scanner

Hello, i'm a new user for Windows 8.1 i had install hp laserjet m1319f mfp from hp website.
but i couldn't use scanning option, every time trying to scan any document i got a massage there is a problem.

Been using Laserjet 4000 under XP for years. Installed Win 7, downloaded driver from this site http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=14952&pr... but it did not work(Driver not installed).
Coonected to Laptop w/ Vista and it worked fine. Any help is appreciated.

HP Color LaserJet Pro MFP M177fw fax to pc

I have just bought this printer and want to msend faxes to my pc. I was told by PC world that it had this function. So far I cant find it can anyone help. Many thanks

Hi ,  I would be happy to help shed some light on the issue your are having with trying to setup this Color LaserJet Pro MFP M177fw to receive your faxes on your PC.  I have looked into this further for you, and I'm pretty sure this model doesn't support receiving faxes on your PC. You can double check to make sure I haven't missed it in the COLOR LASERJET PRO MFP M177 User Guide.
I did however locate a different model, where in the manual does provide instructions on how to set this feature up but it is a black only printer. Its the LaserJet Pro MFP M225dw (again black only, no colour.)
Step 5 (Optional): Configure settings for receiving digital faxes (Windows) The product can save incoming digital faxes to a computer folder. Use the HP Digital Fax Setup Wizard to configure the settings. This feature is available only for Windows. 1. Click Start, and then click Programs. 2. Click HP, click the name of the product, and then click Digital Fax Setup Wizard. 3. Follow the on-screen instructions to configure the settings.  HP also has this feature available on it's HP Officejet Pro 8610/8620/8630 e-All-in-One Printers, which are Colour Inkjets. Some of the commerical products also support this feature but I'm unsure of which ones. I would really suggest contacting HP Shopping for more information on these models.  Hopefully this has answered your questions, and please let me know if there is anything else I can do to help.   Thanks,

HP LaserJet 1536dnf MFP not faxing

I have a HP LaserJet 1536dnf MFP. I am having a problem sending a fax from this machine. When I try to send, all it does it stores the fax in the machine. It receives faxes just fine and also did a fax test and that was good. I did the obvious troubleshooting on it, so I was wondering if anybody had any suggestions on what i could do to fix this. Has anyone had trouble with this machine before not sending faxes? Any help would be appreciated.

Hello BW123,
Welcome to the HP Forums!
I understand you're receiving problems sending a fax using the Laserjet 1536cnf MFP. I will do my best to assist you! The fact that your printer is stores the fax that you try to send, please follow this HP document on Cannot Send or Receive Faxes.
Choose your connection type and perform solution three from this document, which should be restoring the defaults and re-run the fax setup.
Once this is complete, try to send a fax and let me know if this was successful or not. I will be looking forward to hearing from you. Have a great night!
I worked on behalf of HP.

I have an HP Laserjet M1319f MFP scanning problem

I have an HP Laserjet M1319f MFPand ever since I moved from Windows XP to window7 it won't give me the option to scan to PDF

Hi @DWD2444594 , I see by your post that you are no longer able to scan as a PDF after updating to Windows 7.
I can help you.
I checked the drivers online for Windows 7.
They are HP LaserJet Hostbased Print/Scan Plug and Play Drivers. No additional software.
The Plug and Play Bundle provides EZInstall to assist with installation for direct USB connections and offers basic print and scan for all-in-one and multifunction devices.
The Windows scanning software doesn't have the feature for PDF scans.
You would have to use a Third Party Software for scanning by PDF.
I would just go to www.google.com and search for free scanning software for PDF in Windows 7.
There should be a lot of different ones available.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Hp laserjet M1319F MFP

I've had MFP about 2 yrs. 3 days ago, it began putting a page-length, thin line on right side of every copy. Line is slanted, about 1/4" from the side, and gradually becoming 1/2" from the side at the bottom of an 8 1/2 x 11 pg. I ran pre-moistened laser printer cleaning paper through, same line on the cleaning paper. I cleaned the scanner glass inside. I removed the brand-new genuine HP laser toner cartridge, gently slid back curved protector on the green roller, cartridge had thin line on the end of the green drum, right where line appeared on the copy. I cleaned the line off, reinserted the cartridge, made a copy, same line appeared on paper and green cartridge roller. I removed the cartridge, which I'd installed 5 days earlier. I unsealed the box for my spare backup genuine new HP cartridge, checked to make sure there was no line on the green roller. Installed it in the printer, made a copy, same thin line appeared on copy and on green roller in the cartridge. This happens with copies only, not with scans or printouts.
Does anyone have this problem? What might cause this? It's not the cartridges; they're both brand new & the 1st one caused no problems at first. I need laser copies for my home business here, because laser copies don't smear when liquids accidentally drop on them, as inkjet printouts do.

Have you tried using Image Capture, it's already pre-installed on your computer?

HP Color LaserJet CM2320nf MFP with fax for Windows 10

Good morning !!! How can I yield to download and install all necessary software for OS X El Capitan, OS X Yosemite 10.10 and finally for Windows 8.1 and Windows 10 operating systems. I would be very thankful if you should be kind enough to send your prompt response via email to my above inquiries asap. Sincerely yours, Xabier Mendiola Sañudo

The product you have seems to be a commercial printer. For the best chance at finding a solution I would suggest posting in the forum for HP Business Support!
You may find the Commercial Laserjet board here.
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
Hope this helps!
Help the community by marking this post as a solution if it solved your issue!.
If my post helped you in any way, please click the blue KUDOS star under my name! It would mean a great deal.

Need to download hp laserjet m1319f mfp

as it got erased while my reset was being done and the diskdrive is not working either
This question was solved.
View Solution.

What operating system are you using? Here is the link to the software download page for this product: http://goo.gl/mbfHT
You will just need to select the proper operating system and then download the Full Feature driver.
Hope this helps!
Sean
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

Scanning with HP LaserJet M1319f MFP

I nave a Dell Studio XPS Dewktop computer with Windows 8.1. I installed the latest version of the driver available on
HP website - IjM1319-hp-pnp-Win64-en.
The printer works; but not the scanner.
Any help will be most welcome.
Thanking you in advance

Welcome to the HP Forums Visva,
I see by your post that you can print but aren't able to scan on the Windows 8.1.
I can help you with this issue.
To rule out a communication issue, make sure the printer is connected directly to a wall outlet.
(don't use a power hub or a surge protector)
The USB cable should be connected directly to the computer. (not a hub)
Temporarily turn off the Antivirus software to see if that is blocking the printer communication for scanning.
Check the Windows Image Acquisition (WIA) services.
Windows: HP Scan Software Does Not Open or Scan on a Printer Using a USB Connection.
Disregard the title.
Go to Solution three: Check the Windows Image Acquisition (WIA) services.
Test the scan again.
I have provided a document for setting up the Firewall to Allow a connection to the printer if the issue persists. Configuring a Firewall to Allow a Connection with the All-in-One in Windows.
If you need further assistance, please let me know the results.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

LaserJet M1319F MFP no fax detected

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