Laserjet M1522nf MFP- scanner not working

I bought this new Multifunction unit 2 weeks ago. Since then I can't get it to scan. I've updated the firmware and uninstalled and installed the full software from the website(as recommended by the call centre support). I still get a note that states "The HP imaging device could not be initialized because it was not found. Make sure that the device's power cord and cable are properly attached and plugged in. Refer to HP service and support on he Web for more help with this error. The scanning software might be installed improperly, or there might be a device conflict". The system prints, faxes and copies properly, but won't scan. I've even deleted all of my other HP prinetrs, as I was told it may cause a conflict. Can someone help quickly? Thanks

Hello ahelsher,
Welcome to the HP Forums.
I see you're looking for assistance on how to scan with your M1132. I will do my best to help.
If you have installed the full feature software for the printer, then you should have the HPscan application on your computer. If you click on it (may be double click), it will open up allowing you to scan.
You will need this to be able to scan from your computer.
Thank you for posting on the HP Forums.
I worked on behalf of HP.

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I have just bought and installed an HP Laserjet Pro 1536dnf MFP. The copier and printer work, but I can't get the scanner to work. I have downloaded the software several times and triedn to install it, but it doesn't work. In the end it times out and says there is a 'fatal error'.
Any ideas? The printer didn't come with a USN cable, so I am using the one from my previous HP printer. Do you think that could be part of the problem?

Hi Watu-Na-Nuru,
Thank you for providing that information.
There should have been the 2 drivers listed. Not sure why it wasn't listed.
How was the scanner listed in the device manager under imaging devices?
I have provided some steps for totally removing the old printer software, so we can start over again.
Disconnect the USB cable if you are using the USB connection and not a Ethernet connection.
Remove Old Printer Drivers.
I believe there is a scrubber on the CD to remove all the printer files.
Open the files on the CD/utility folder/scrubber.
Unregister and reregister Microsoft Windows Installer
Click Start (), and then click Run.
In the Open box, type msiexec / unregister, and then click OK.
Click Start and then click Run.
In the Open box, type msiexec / regserver, and then click OK.
Reinstall the software again on a new account with Admin Rights.
Create a new user account with Admin rights.
How to create a new user account in Windows 7 and Windows Vista.
If the issue persists, run the Microsoft Fix It Tool.
Fix problems that programs cannot be installed or uninstalled.
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
If you need further assistance, let me know.
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP Color LaserJet Pro MFP M177fw Not working with Fedora 14

Our ERP is compactible up to Fedora 14. But I newly purchased Printer(
HP Color LaserJet Pro MFP M177fw) is not working with this OS.
Give me a urgent solution

Hi @HealthITLadyRed,
I read your post and see that the printer is making noise and is stuck initializing. I would really like to be able to help you resolve this issue.
I have provided some steps to try to see if we can resolve this issue.
Check and remove any packaging material inside the printer and toner.
Disconnect the USB/Network/FAX and power the printer on Standalone.
Do a hard reset to see if that will resolve the issue.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation.
If the issue persists, perform a power drain by disconnecting the power cord from the back of the printer and keeping the power button pressed for 30 seconds and in case of a power switch keep the switch in ON position for 30 seconds before reconnecting the power chord.
Update the printer's firmware by a USB connection. Software and Drivers.
Select Option 2 and wait for the page to load and then select the link for firmware. This resolved the previous posters issue.
I can send a private message with another step to try.
In the forum beside your handle name just click on the envelope to view it.
How is the printer connected? (USB/Ethernet/Wireless)
What happened prior to this issue? (paper jam, changed toner) Any feedback would be appreciated.
Is this a new printer?
If you appreciate my efforts, please click the Thumbs up button below.
If there is anything else I can help you with, just let me know. Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP Laserjet 3052 Scanner not working

So I upgraded to Leopard and everything seems fine except I cannot run the HP Scan software. The printer [art still works but I just cannot scan. I have tried reinstalling the software but it still not working. HP have no new software and drivers for it yet.
Anyone any ideas?
Thanks,

I can confirm what everybody else in this thread has said and add one detail. I bought an HP 3055 all-in-one yesterday and after installing the software, not only wouldn't it scan ("waiting for PC..." forever) but it also wouldn't print, AND another HP printer elsewhere on my network STOPPED working.
After an hour on the phone with HP support (10 minutes just to register my info), the guy confirmed that there is no 10.5 driver, didn't know when there would be one, and added the following amazing fact. Not only does the software on the CD that comes with the printer/scanner not work with 10.5, it actually BREAKS its printing from Leopard (and similarly the 10.4 or earlier downloadable drivers from hp.com). He claimed that printing from 10.5 works on the 3055 out of the box, but if you are so reckless as to install the software that actually came with the printer, it permanently stops working. (Plus, apparently, stops the printing of other HP devices.)
He went on to say the only fix was to re-install the Mac OS . However, I can report that after un-installing every piece of HP software on my machine (using their uninstallers, not just deleting), then restarting, the printer now works, and so does the other HP printer on the network. (Scanning still doesn't work.)
Btw, echoing other complaints on this thread, the reason I bought a new HP scanner was because my old one had stopped working ever since (I think) 10.4, and I finally gave up.

HP LaserJet 1536dnf MFP will not copy or scan but does print

My HP LaserJet 1536dnf MFP will not copy or scan but does print. It does not matter if I use the ADF or the glass. When copying or scanning I get a completey black page. The light bar does move from one end of the printer glass to the other. There are no connectivity issues as the printing function and the e-print function work fine.
Thank you for your help

Hi @akb3,
I understand that when you try to scan or copy, you are getting a black page. I can help you with this.
Please keep the scanner lid open and then press the copy button.
Check if the scanner bulb glows.
Check if the scanner moves freely across the glass.
If it does not try connecting the printer directly to the wall jack and try again.
Update the printer's firmware if the bulb glows and scanner moves freely. HP LaserJet Pro M1536dnf Multifunction Printer Drivers.
If the issue persists, then I would recommend to call HP Tech Support for further assistance to see what other options are available for you at 800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region. Contact HP Worldwide.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Can I make my HP laserjet m1522nf mfp printing wirelessly?

I have this non-wireless hp laserjet m1522nf mfp printer at home. I have two laptops and am using FiOS wireless router for wireless internet access. I also have a Rosewill wireless router. It is not a printer server, just a regular wireless router. Now I use an enthernet cable connecting printer to Rosewill wireless router. Can I print from my laptops? If yes, how can I set it up?
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Thanks in advance,
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Hi,
Based on its specs, it has:
Connectivity, standard
10/100Base-T Ethernet network port, Hi-Speed USB 2.0 compatible port.
Connectivity, optional
None
You may be able to connect it to a wireless rounter and config it on the same wireless network then you can print wirelessly.
Please use the following book (page #13) to set it up.
http://h10032.www1.hp.com/ctg/Manual/c00389927.pdf
Regards.
BH
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HP LaserJet M1120 MFP will not print on wireless network with Windows 8.1 operating system

The printer worked on the wireless network with Windows 8.
I have been advised that it does not work with windows 8.1 because a driver is required. However this is not available to download.
It is ridiculous that by having the latest operating system I am unable to use the HP printer on the wireless network
When will HP have the driver to download?

Check the support site here.
http://h30434.www3.hp.com/t5/Printer-All-in-One-Software-Drivers/HP-LaserJet-M1120-MFP-will-not-prin...
Make sure you have the firmware update also.
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

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HI DeePure,
Print out the supplies status page, and let me know if all the colors print correctly?
Do you have an extra set of cartridges we can use to troubleshoot with?
Print the supplies status page
Follow these steps to print out the supplies status page from your printer.
On the Printer’s control panel, press the Setup button.
Press the down arrow to highlight Reports , and then press OK .
Press the down arrow to highlight Supplies Status Page , and then press OK .
Figure 1: Supplies Status Page
I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"

Hp color laserjet cm6030 mfp is not giving color print

hp color laserjet cm6030 mfp is not giving color print

This article should cover the issue you are having. Give the steps a shot and let me know the results:
http://goo.gl/ZxG9u
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

HP Printer F4180- Scanner not working

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Thanks,
T SCOTT

I can confirm what everybody else in this thread has said and add one detail. I bought an HP 3055 all-in-one yesterday and after installing the software, not only wouldn't it scan ("waiting for PC..." forever) but it also wouldn't print, AND another HP printer elsewhere on my network STOPPED working.
After an hour on the phone with HP support (10 minutes just to register my info), the guy confirmed that there is no 10.5 driver, didn't know when there would be one, and added the following amazing fact. Not only does the software on the CD that comes with the printer/scanner not work with 10.5, it actually BREAKS its printing from Leopard (and similarly the 10.4 or earlier downloadable drivers from hp.com). He claimed that printing from 10.5 works on the 3055 out of the box, but if you are so reckless as to install the software that actually came with the printer, it permanently stops working. (Plus, apparently, stops the printing of other HP devices.)
He went on to say the only fix was to re-install the Mac OS . However, I can report that after un-installing every piece of HP software on my machine (using their uninstallers, not just deleting), then restarting, the printer now works, and so does the other HP printer on the network. (Scanning still doesn't work.)
Btw, echoing other complaints on this thread, the reason I bought a new HP scanner was because my old one had stopped working ever since (I think) 10.4, and I finally gave up.

HP Photosmart C6300 printer/scanner not working after Snow Leopard install

HP Photosmart C6300 printer/scanner not working after Snow Leopard install
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Keith,
I got a C6280 and the scanner does not work anymore. I am for 6 days in contact with HP. The last printer driver install form the apple web site does not open the image of HewlettPackardPrinterDrivers.dmg because of an invalid checksum. The skipping of the validation gives and error in the install.

Just upgraded my Cannon MP Navigator App for my multi-purpose printer/scanner not working correctlly

After upgrading to Yosemite MP Navigator App for my Cannon scanner not working properly, Buttons are not active and do not respond .... it works on my laptop with Mavericks ... I will be reverting back to Mavericks .. I use my Scanner a lot . Apple please fix this problem.

I have the same problem with a Canon MP530 under Yosemite. I'm not sure why Canon can't get their act together to have updated drivers and software. Very aggravating.
I can confirm that pmt513's workaround works. That's fine for single pages. But what about batch scanning?
Here's another partial workaround. The main MP Navigator interface still allows you to do the scanning, both single pages and batches. You just can't save, send, or export those scans. But the temporary files are on your disk in TIF format. If you don't mind taking those and converting them to PDF or JPG (which you can do in Preview), then just look in the following folder to the files:
~/Library/Caches/Temporaryitems/MP Navigator 2.2/SCN_MFP
I have put an alias to it on my desktop so that I can easily access the scans. Be sure to copy the TIF files out before you close (and thus clear) the MP Navigator window as that also clears the files from that cache folder.
I hope this helps some of you.

My printer is out of Black Ink .... why does my Scanner Not Work anymore?

My printer is out of Black Ink .... why does my Scanner Not Work anymore?

Hello Londen.
The community is eager to assist! To ensure the most accurate information is provided, we’ll need to know the model of the printer you are using. We look forward to hearing back from you!

HP LASERJET M1136 MULTIFUNCTION PRINTER-----SCANNER NOT WORKING

I HAVE RECENLTY PURCHASED HP LASERJET 1136 MFP. PRINTER IS WORKING FINE, BUT SCANNER IS NOT WORKING. HOWEVER PHOTOCOYING ACTION IS PERFECT. I GUESS THERE IS SOME ISSUE WITH THE DRIVER THING. CAN ANYONE PLEASE ASSIST ME FOR THIS???
I HAVE PREVIOUSLY OWNED DESKJET SERIES, IN WHICH SCANNING AND PRINTING BOTH WERE WORKING FINE.
THANKS IN ADVANCE.

Hi virendrapawar11,
Thank you for providing that information.
Are you signed is a the Administrator of that computer?
WIA drivers are part of Windows Operating System.
Run this Microsoft Fit It Tool to see if it will resolve this issue.
Diagnose and repair Windows File and Folder Problems automatically.
I have provided this document, just to make sure these are the same ones you had checked.
This document is to Check the Windows Image Acquisition (WIA) services.
Windows: HP Scan Software Does Not Open or Scan on a Printer Using a USB Connection.
Disregard the title.
Go to Solution three: Check the Windows Image Acquisition (WIA) services.
Temporarily turn of the Antivirus Software and try scanning again.
If the issue persists, download and try to repair the WIA drivers. If you don't feel comfortable about doing these steps, you can contact the computer manufacturer or Microsoft to resolve this WIA error.
Back up the registry first.
How to back up and restore the registry in Windows.
Restore Default Startup Type for Windows Image Acquisition (WIA).
Once the WIA is working properly agian on the computer, most likely you will have to uninstall and reinstall the printer software.
Please let me know the results.
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Scanner of Multifunctional HP Laserjet M1132 MFP doesn't work.

Hey folks,
I can't get the scanner of my multifunctional printer to work anymore. I have the latest versions of hplip and hpoj, sane and xsane as well.
When it is plugged in, the dmesg command shows the following:
[ 3980.912978] usb 1-3: new high-speed USB device number 5 using ehci_hcd
[ 3981.039508] usblp0: USB Bidirectional printer dev 5 if 0 alt 0 proto 2 vid 0x03F0 pid 0x042A
The scanimage -L command recognizes the device:
scanimage -L
device `hpaio:/usb/HP_LaserJet_Professional_M1132_MFP?serial=000000000QH3397RPR1a' is a Hewlett-Packard HP_LaserJet_Professional_M1132_MFP all-in-one
But in /var/log/errors.log this error is shown:
scanimage: io/hpmud/pp.c 627: unable to read device-id ret=-1
When I run xsane this message pops up:
Failed to open device `hpaio:/usb/HP_LaserJet_Professional_M1132_MFP?serial=000000000QH3397RPR1a':
Error during device I/O.
And in /var/log/errors.log I find this error:
Apr 21 11:35:50 localhost xsane: io/hpmud/pp.c 627: unable to read device-id ret=-1
Apr 21 11:35:54 localhost xsane: scan/sane/marvell.c 85: unable to load restricted library /usr/share/hplip/scan/plugins/bb_marvell.so: /usr/share/hplip/scan/plugins/bb_marvell.so: cannot open shared object file: Arquivo ou diretório não encontrado
Could anybody help me with this? I'm using Arch x86_64.
Thanks!

sane-find-scanner only recognizes the device:
# sane-find-scanner will now attempt to detect your scanner. If the
# result is different from what you expected, first make sure your
# scanner is powered up and properly connected to your computer.
# No SCSI scanners found. If you expected something different, make sure that
# you have loaded a kernel SCSI driver for your SCSI adapter.
# Also you need support for SCSI Generic (sg) in your operating system.
# If using Linux, try "modprobe sg".
found USB scanner (vendor=0x03f0 [Hewlett-Packard], product=0x042a [HP LaserJet Professional M1132 MFP]) at libusb:001:005
found USB scanner (vendor=0x093a, product=0x2620) at libusb:006:002
# Your USB scanner was (probably) detected. It may or may not be supported by
# SANE. Try scanimage -L and read the backend's manpage.
# Not checking for parallel port scanners.
# Most Scanners connected to the parallel port or other proprietary ports
# can't be detected by this program.
But it doesn't get the scanner to work.

Laserjet M1522nf MFP- scanner not working

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