LaserJet M5035 issues.. error code etc

I am troubleshooting a LaserJet M5035 MFP printer.
Printer is intermittently receiving error code 49.4C02, I looked it up and most of the issues is regarding the firmware. Thing is the firmware is up to date with 48.240.0b
Whenver the printer prints a big document it shuts down at 9mb everytime
Also, Whenever its set to print two sided the printer jams. When it prints single sided it doesn't jam. Not sure if printing double sided is causing the 49.4C02 error code.

This seems to be a commercial product. For the best chance at finding a solution I would suggest posting in the forum for HP Business Support!
You can find the Commercial Laserjet board here:
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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Re: Cd/DVD drive issue - error code 39 on Satellite P series

Hi,
This is my first request for help.
My CD/DVD drive is no longer recognized and when I go to Device Manager and click on CD/DVD I am informed that the file cdrom.sys is there but cannot be loaded.
An error number 39 is reported.
Any advice would be greatly appreciated but please keep it simple to one line actions if possible.

Of course you can get some advices ;)
I think you would find it faster if you would search in the forum firstly but I will try to help you too.
There error code 39 is very common issue and can be solved easy;
Check this MS knowledge base article:
http://support.microsoft.com/kb/314060/en-us
So firstly remove the CD/DVD drive from the device manager.
Then access the registry using the regedit command and remove the Upperfilters and Lowerfilters values completely from the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
Reboot the notebook and wait till the CD/DVD drive was installed again.
Thats it. ;)

Apple Application Support not found and i have re downloaded itunes 4 times how can i fix this issue error code 2

Please i need some help here with this issue i am using a windows 7 acer and i would like to be able to listen to music while im gaming is there anyway i can fix this issue i am having i keep getting Error code 2 (windows error 2)

You could try downloading and installing 7-Zip (free) and downloading a fresh copy of the iTunes installer, unpack the installer into its components using 7-Zip then try installing AppleApplicationSupport again. It may still fail to install but you may get more useful error messages as to why not.
See also Troubleshooting issues with iTunes for Windows updates.
tt2

Macbook Pro Retina & Mediasonic ProRAID USB 3 issue - Error Code -50

Hi everyone,
I have a Mediasonic ProRAID 4-bay container (model HFR2-SU3S2) connected to my new Macbook Pro Retina via USB 3.0 (using the replacement pc board supplied by Mediasonic that provides true USB 3 speeds for supported apple devices). It is currently connected through a USB 3 hub but the same issue occurred when I had it directly connected to the laptop.
I've noticed that when the laptop display goes to sleep (beyond the screen saver), when I return to do work and wake the display (a Dell 3011 30" connected using the apple dual link mini display adapter), the drive is mounted and I can browse the folder structure without a problem.
However, whenever I do anything to write to the volume, like to create a folder, I get 'Error Code -50', preventing me from writing. Similarly, if I try to work on an image stored on this volume from within Adobe Lightroom, for example, I get Write error messages as well.
I've found that the only short term fix is to unmount and powercycle the RAID box. Are there any other remedies that I can look into? I have my Macbook Pro configured to NOT spin down any hard drives nor does it go to sleep (other than the display) when connected to AC power.
Thanks in advance for any help!

Your still within your 14 day no question asked return period.
IMO, I'd return it for a refund and BTO the 15.4" MB Pro without retina.
1. High Resoulution Antiglare WS (1680X1050)
2. Upgraded 7200 RPM drive (upgrade to SSD later)
I've read lots of post (here) about issues with the 1st Gen rMBP.
I've also read lots of positive articles in favor of the rMBP.

BT Vision - Continuous problems, error codes etc

This is my second home move with BT Broadband/BT Vision and I must say it has been an absolute disaster.
For example, I have had error code C03 for 4 weeks now and each time I have been told by the helpline that the account needs to be re-ordered. I have now called for the 4th time (via India) and been told that the order has still not been issued and I need to call another number 0800 800 900 in the morning. Come on BT, this can't be serious? Also, please note that your BT Vision technical helpline is not the correct number on your website - 0800 111 4567 this number I have been told is only for broadband, so please update your website!
I somehow can see why Sky does so well - their customer support is second to none and they will do everything to get you setup right away.
Still waiting for BT Vision but I may sign up for Sky as I'm running out of patience.

Hi Maxeyj
I am sorry that you have had afew problems with BT Vision.
I can get this sorted for you. Could you drop me an email please to the address in my profile with your BT account and telephone number along with a link back to this thread?
Cheers
Craig
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)”
td-p/30">Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Custom WebAuth Issues "Error Code 1"

Hi All,
Being experimenting in the Custom Webauth uploads. The main problem I have is my company does not want to issue a username/password to each vistor so we just have a static credentials that change weekly. In the custom webauth this mean error code 1 is issued by the controller "the user is already logged in" Go Figure! All browsers apart from IE ignore this and redirect as normal. IE being the pain it is displays the message but does not redirect. This means the user goes into a constant login loop trying over and over again. But in fact they have already authenitcate and all they need do is browse away from the login.
Does anyone know how I can ignore error code 1 all together. Its funny the built in page doesn't even care about this and when I captured that and uploaded the failed login script stopped working. I guess different error codes are used when using a custom webauth.
Think Cisco need to update the templates anyway for the latest browsers.
Thanks,
Darren

I'm not sure if this would help, but could you use this command to stop the checks for multiple logins and hopefully not generate the error code? From the 7.0 config guide:
"config advanced eap max-login-ignore-identity-response {enable | disable}—When enabled, this command limits the number of devices that can be connected to the controller with the same username. You can log in up to eight times from different devices (PDA, laptop, IP phone, and so on) on the same controller. The default value is enabled."

External HD issue Error code -36

I am unable to copy or move files to and from my lacie porsch external hd. I get the following message.
The Finder cannot complete the operation because some date in "grab-drop image.jpg" could not be read or written. (Error code -36).
any ideas? I have verified the drive it is fine and apps work off the drive. ITunes store will not download to the drive.
Thanks

Sometimes the iSight has been known to hijack the Firewire bus. I'd try to see if the problem persists with only the Porch drive connected via Firewire and nothing else. An error -36 is an input output error. It often happens also when a hard drive is extremely full.

N95 OSX Multimedia Transfer Issue error code 208

Hi I have the latest download of Multimedia Transfer (1.3) and my OSX is 10.4.11 every time I try to transfer files I get the error code 208 device refused the operation. This is very frustrating, this is my send N95 8gb and just after I uploaded my contacts into this one nearly all calls & texts come through with just the number & no identity.
I did not have either problem with my previous N95, can anyone assist please?
Matt

on phone, open music player. click options -> refresh library. wait a long, long time. 3.8GB will take a while. during this process you'll see a count of songs found.
you can't close music player while this happens, and it is a much longer wait than you might expect - so be sure you don't need to do anything with your phone for at least 30 minutes. put it on a charger if you can, it's a lot of sdcard access which is a power hog.
once this is done, the phone has an internal database of music - much like the Library.xml file in iTunes. just like itunes, copying music into the music folder doesn't make it show up in the music player - you must tell itunes to import the music into the library database. but after this painful period of waiting... the music player works very nicely and you only have to do this again if you add or remove music.
goodluck,
-bit
N95-1 ---> N97-NAM ---> N900 ---> E7-00 + N900 (I use them both)
(N95 was pretty good, N97 had potential but utterly failed to deliver, N900 is absurdly good. Those of you wondering, "should I try N900/Maemo/MeeGo"? The answer is a resounding YES)

Got a new computer, now adobe photoshop elements is having licensing issues. error code 150:30

Thats pretty much the jist of it. Im no computer wiz and all of the instructions for how to solve this problem are over my head. I don't know how to enter my start up library to delete certain files. Please help.

photoshop elements 8 - came with my wacom tablet back in 2011. And My new computer has os X yosemite - it was working on my macbook which had recently updated to OS X, but Im receiving error code 150:30 licensing has stopped working messages. I found a troubleshooting list on adobe help that was asking me to delete files in my start up library. It was very confusing. Im lost. I just want it to work again.

Windows update issue error code 8020002E and 80004005

Hi
I have a virtual machine(on Hyper V) with Windows 2008 R2 Standard When I did windows update it installed few of the updates and then started giving me the following err code 8020002E and 80004005.
Points which i noticed are
In the event viewer it is giving the following log
Log Name:      Application
Source:        Windows Error Reporting
Date:          9/5/2011 11:13:35 AM
Event ID:      1001
Task Category: None
Level:         Information
Keywords:      Classic
User:          N/A
Computer:      RHFPSR01.awa.com
Description:
Fault bucket , type 0
Event Name: WindowsUpdateFailure
Response: Not available
Cab Id: 0
Problem signature:
P1: 7.5.7601.17514
P2: 80004005
P3: 73A58E93-789F-410C-9D7F-CE577CBF2903
P4: Download
P5: 101
P6: Unmanaged
P7:
P8:
P9:
P10:
Attached files:
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_7.5.7601.17514_26e7933eebd8759397facf9153f187d87feece5_0097a03b
Analysis symbol:
Rechecking for solution: 0
Report Id: f3401ae7-d796-11e0-8670-00155d322f01
Report Status: 4
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Windows Error Reporting" />
    <EventID Qualifiers="0">1001</EventID>
    <Level>4</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-09-05T08:13:35.000000000Z" />
    <EventRecordID>5149</EventRecordID>
    <Channel>Application</Channel>
    <Computer>RHFPSR01.awa.com</Computer>
    <Security />
</System>
<EventData>
    <Data>
    </Data>
    <Data>0</Data>
    <Data>WindowsUpdateFailure</Data>
    <Data>Not available</Data>
    <Data>0</Data>
    <Data>7.5.7601.17514</Data>
    <Data>80004005</Data>
    <Data>73A58E93-789F-410C-9D7F-CE577CBF2903</Data>
    <Data>Download</Data>
    <Data>101</Data>
    <Data>Unmanaged</Data>
    <Data>
        <Data>C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_7.5.7601.17514_26e7933eebd8759397facf9153f187d87feece5_0097a03b</Data>
    <Data>
    </Data>
    <Data>0</Data>
    <Data>f3401ae7-d796-11e0-8670-00155d322f01</Data>
    <Data>4</Data>
</EventData>
</Event>
Secondly when i downloaded the service pack 1 separetly and installed, it got installed without any err.
Basic trouble shooting i have done like
1>reset windows update component
2>Clean boot up option also
but it did not work please can any one help me with this issue
Thanks

Hi,
I would like to suggest you perform the following steps to troubleshoot this issue:
1.
Stop the Windows Update service temporarily.
2.
Run the following commands to rename the SoftwareDistribution directory.
cd %windir%
ren SoftwareDistribution SDTemp
exit
3.
Start the Windows Update service.
If the issue persists, please also reset Windows Update components and run System Update Readiness Tool. For the detailed steps, please refer to the
following Microsoft KB articles:
How do I reset Windows Update components?
http://support.microsoft.com/kb/971058
Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2
http://support.microsoft.com/kb/947821
If some system files cannot be fixed by System Update Readiness Tool, please also refer to the following Microsoft TechNet article for how to replace
them.
Advanced guidelines for diagnosing and fixing servicing corruption
http://technet.microsoft.com/en-us/library/ee619779(WS.10).aspx
Regards,
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

WRT54GS VPN Connection Issues: Error code 87

Hello experts,
I have unsuccessfully tried to help my wife connect her XP laptop to her work VPN over our home wi-fi network. I have a WRT54GS v.4 router with the latest firmware, WPA2 encryption. It connects to the VPN just fine but is unable to ping any internal IP addresses and I get the following log message everytime.
1 09:58:43.546 10/10/09 Sev=Warning/2 CVPND/0xE3400013
AddRoute failed to add a route: code 87
Destination 192.168.1.255
Netmask 255.255.255.255
Gateway 192.168.1.1
Interface 192.168.1.237
2 09:58:43.546 10/10/09 Sev=Warning/2 CM/0xA3100024
Unable to add route. Network: c0a801ff, Netmask: ffffffff, Interface: c0a801ed, Gateway: c0a80101.
I have tried the following troubleshooting tasks:
a) Plugged her laptop directly to the cable modem >> Works like a charm which makes me think it has got to be a router issue.
b) Reset to factory defaults, tried running it without any encryption, tried running it in DMZ mode >> No joy, still get the same above error message in the VPN log.
c) Opened up ports 500 and 1723 for TCP/IP and UDP with her laptop's IP address >> Still no luck.
All passthrough options are enabled for VPN in the router's config interface. I have also tried disabling the router's firewall.
I am at my wit's end here guys. Is it possible that the WRT54GS isn't VPN friendly (although it seems very unlikely) and I just have to get another router? Any help is appreciated.
Edit: The VPN server is IPSec/UDP
Message Edited by sidewinder_us on 10-10-2009 07:36 AM

No, I wasn't trying to ping my router from the VPN connection, I was trying to ping the VPN host server at the office for troubleshooting purposes and the request times out everytime. I am still getting the error message in the log "AddRoute failed to add a route: code 87". I disabled "Block Anonymous Internet Requests" like you said but it didn't make any difference. I am able to ping the computer's IP address assigned by the VPN but I can't ping the host server or anything else.
It's basically connecting to the VPN but not connecting as in I can't do anything on the VPN like access local folders or run a specific software called eClinicalWorks which works fine from the office.
If I plug the laptop directly to the cable modem, I don't get that error message in the VPN client's log anymore and everything works fine.
Message Edited by sidewinder_us on 10-12-2009 03:14 PM

Windows Black Update Issues Error Code 801882d1

I am facing an issue while trying to download the Windows Black update on my Lumia 520 (India). I am trying to download the update through Wi-Fi.
The issue is that the download continues till 35% and then it gives an error message saying- The update could not be downloaded. (801882d1).
I have the process at least 10 times but everytime i am getting the same error. I have tried the basic troubleshooting like restarting the phone, resetting it etc. but in vain. There is enough space in my phone as well, more than 3GB.
Is anybody else facing the same issue?
Regards,
Biswa
Solved!
Go to Solution.

Thanks for your inputs...this will help us to understand the different kinds of issues that people are facing.
I have already spoken to the Nokia Support team regarding this issue and at first they were trying to convince me that the Black update has not been officially released for 520 in India. To which I pointed that the announcement regarding the the availability of the update has been published in Nokia website and if it's not official released then it should not have been published by Nokia in the first place.
They did not have any answer to my argument and finally accepted that there are some issues at their side with the Lumia Black OTA updates and they are investigating this issue.
Also, I have raised a complaint regarding this issue (Service request number 1-14960725149) and waiting for the resolution. Leys see when they provide the resolution. Will update the forum.
Regards,
Biswa)))))

Equium L300 - CD/DVD drive issue - error Code 39

*Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)*
This message is appearing in the device manager under CD/DVD ROM Drives for my laptop and is not running any cd's/dvd's.
I don't know much about my operating system or laptop in general other than that it's a Toshiba Equium L300 running on Vista Home Premium
Can anyone help me with this problem please?

Hey guys,
Thanks for the help and advice but after deleting the mentioned registry keys the problem still seems to be there, no cd/dvd is available and in the device manager the CD/DVDW SD-L622A ATA Device is still showing the same error
*Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)*
What else can I do are there other options?
I tried a system restore but it couldn't do that.

ALE and IDocs Relevant Issues (Error Code 51)

Dear Gurus,
I created a Master Data (MD)u2018testmrtu2019 via MM01 in our DEV environment.
Now I want to transfer it into QAS environment via ALE mode. (The ALE configuration work was done.)
The MD was successfully sent from DEV via BD10. (The light was green via WE05 in DEV.)
But Iu2019ve failed when I receiving the MD in QAS and can see error logs via BD73.
Error Log:
Message Type: MATMAS
IDoc Status: 51
Status Grouping: Red Lights.
Status text: Application document not posted.
Double Click 'Application document not posted.' and expand the 'Status Records' of 51, I can see:
'Function module not allowed: AFS_RETAIL_ARTMAS_IDOC_INPUT'.
Have you come across this problem? How to solve the problem?
Thank you very much!
Jason

what process code do you have in WE20 for your partner no for your message type MATMAS?
Is it MATM?
double click the process code.
on next screen you see a identification field
click the button next to it.
there you see which function module is entered to the process code.
For MATM process code it should be IDOC_INPUT_MATMAS01

Install issues Error code:A12E1

The cloud icon is on my desktop. It tells me to update but I can't. Says there is an installation issue. This has been going on since I first signed up but I haven't had time to deal with it. Help please. Mary

Marysalpaca please see A12E1 error installing Creative Cloud products | CC - http://helpx.adobe.com/creative-cloud/kb/a12e1-error-downloading-creative-cloud.html which discusses how to resolve the error you are currently receiving.

LaserJet M5035 issues.. error code etc

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