LaserJet P1102w Firmware Failed to Update

I have tried several times to update the firmware for my wireless printer. Each time I try, I get an error message stating that the Firmware Failed to Update. Power Cycle and Try Again.  Each time that I try, the USB cable is connected.  The firmware updates for the printer that is "connected" with a USB, but will not update for the "wireless" printer.

Hi I have the same exact problem.  
(´´I have tried several times to update the firmware for my wireless printer. Each time I try, I get an error message stating that the Firmware Failed to Update. Power Cycle and Try Again.  Each time that I try, the USB cable is connected.  The firmware updates for the printer that is "connected" with a USB, but will not update for the "wireless" printer.´´)
I´m wondering why all of a sudden you chose to send private messages instead of public ones as well.  HP must not want this problem to be public huh? Any help is appreciated.  Thanks. 

Similar Messages

  • Laserjet p1102w firmware update failed?

    Hello,
     when updating my printer yesterday the update application finished with a message claiming that the firmware update was succesfull. But the yellow printer light kept blinking.
    I waited a full hour but nothing changed. 
    After trying to update the firmware again I got a message that the update is not possible and that I should powercycle the printer. 
    After unplugging the printer and restarting it the yellow light kept blinking.
    Trying to update the firmware for a third time finally resulted in a message that the "firmware is already" up to date.
    What now?

    you can check whether the Firmware was updated by checking the configure report:
    1. Open the printer driver, and then click the Properties or Preferences button.
    2. Click the Services tab, and then, in the Print Information Pages drop-down list, click the Config
    Page list item.
    3. Click the Print button.

  • Problem updating HP Laserjet P1102w Firmware

    In order to make airprint work with my macbook running OS 10.10, and with my iphone running iOS 8, I tried to update firmware from 20130703 to 20150114 released a few days ago. 
    First of all I have had a lot of troubles opening the app HP_Firmware_Upgrade_Utility, the only way to do it is via command line. Anyway I did it.
    When installing the new firmware, the tool installs the older version of the firmware (20130703), the one my printer already runs. 
    Did I make something wrong or is there an issue with the new firmware release?? 

    Hi,
    The Firmware Update utility on the HP site is incompatible with Yosemite, therefore it won't run.
    It is supported on Mac OS X 10.4 up to 10.9 or any Windows OS (XP up to 8.1)
    I suggest intalling the printer on another PC with a supported operating system for the firmware utility, be aware that the utility only support a USB connection and not a wireless connnection to the computer.
    Regardless, AirPrint should work with the 20130703 firmware version, I would ratehr suspect other cause as lack of Multicast support by the router as example which is a common cause for AirPrint not to work.
    Please clarify your router brand and model in order to better understand what may cause a such.
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • HP laserjet p1102w firmware update problem

    HP offers an update of firmware for Eprint, nevertheless this update has a mistake since when it establishes himself and got the power off the printer, the IP gets lost in the memory of the printer and changes for 0.0.0.0. It is a mistake for HP in this offer that already I have seen in several forums for many people looking for the solution but nothing yet. Is there a way to re back to the older firmware to the printer? This is a big mistake of HP not resolved?

    Hi  I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details. 
    If you are unfamiliar with how the Forum's private message capability works, this post has instructions.

  • HP LaserJet p1102w with Mac OS X10.6.8 HTML config issue

    Hello, 
    I have been using this printer for a few years now and have moved house a few times and successfully updated the wireless settings on the printer through HTML config. Lately, in printer utilities the HTML config button does not show up where it is meant to.
    I have installed / uninstalled the latest firmware, software drivers, printers and made sure they were platform specific.
    This is really annoying. 
    Is there old software available for download? it was working fine until the recent update - which I did so I could use the eprint features.
    Best regards
    Costas
    Printer: 
    HP LaserJet p1102w, Firmware datacode = 20130213
    Computer:
    Macbook white, late 2008 model: 2.4Ghz Core2Duo, 4G RAM with OS X 10.6.8

    From the name of the printer, it looks like you have it installed through a USB connection. 
    Here is what I would. First go into “System Preferences” and then select either  “Print & Scan” or "Print & Fax".
    Right click (or control + click) on the rectangle listing your printers and then select “Reset Printing System”.  
    NOTE: This will delete all printers. 
    After you have reset the printing system, let's make sure you have the most recent HP driver package installed. 
    You can download it here: http://support.apple.com/downloads/DL907/en_US/HPPrinterDrivers2.14.dmg
    Once you have downloaded the driver package and completed the installation, go into your print settings under System Preferences > Print & Scan. To add the printer, click the plus (+) sign. You should see your printer listed here. If not, click "Add Printer or Scanner." Click the name of your printer and then click "Use:” box.  Make sure that says the name of your printer and not AirPrint. Next make sure that the printer "Kind:" is set to Bonjour or Bonjour Multifunction. Click "Add" down in the bottom right hand corner.
    This will add your printer back using the most recent HP print driver available through Apple. Let me know if this helps resolve your issue or not. If it doesn't, let me know I will see what else I can do.
    Best of luck,
    Kyle
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  • HP Laserjet P1102w !!Failed to update software!!

    Attempted multiple times to perform update on Laserjet P1102w.
    Received error dialog box:  "HP Laserjet P1102w !!Failed to update Firmware.  Power cycle and try again."
    I'm printing to the unit just fine.
    This question was solved.
    View Solution.

    Hi,
    Is the printer connected via USB or through the Wireless network?
    If you may use a wireless network connection be sure to temporarly plug a USB for the update as listed on the update instructions:
    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloa​dIndex?softwareitem=bi-115794-2&cc=us&dlc=en&lc=en​...
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • HP Laserjet p1102w - after firmware upgrade / Smart Install update - down to 1MB free memory

    Hello,
    I have a Laserjet p1102w running off a laptop with Windows 7 64-bit. Just bought the printer this month.
    After updating the firmware to 20120814 version and updating the SmartInstall update utility for the 20120814 version as well, I am now down to 1 MB free memory (out of 8MB originally). [Another LJ p1102w updated prior to these updates has 3MB free memory.]
    Because I have 1MB free memory, the printer is almost a brick. It can print simple text based pages - however, printing any page with a graphic or a PDF file will cause the printer to take forever to receive data - essentially preventing printing a page on  my new printer (while printing the same page instantaneously on my older nonupdated p1102w).
    Is there any way to fix this problem, given there is no memory upgrade option? Otherwise, this printer is a brick.
    Thank you in advance for a reply - especially from HP.

    Hi cyskim,
    Did you tried turning the printer off and on after updating the firmware? This should clear its memory, including any memory may affected during the firmware upgrade proccess .
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • P1102w firmware update failed

    Hello.
    I was trying to update the firmware for HP P1102w, and it seemed to be failed. After waiting for a long time, it ended up with the error message, "restart the power cycle and try again" or something like that.
    After that, it did not appear in my network, and I lost the web interface and print capability. My rounter does not show its presence. The printer has solid purple lights on WiFi and triangle light.
    I tried to way to do factory reset, but I could not find it.
    I understand that firmware failed is critical. Does anybody know how to fix it?
    Thank you very much.
    This question was solved.
    View Solution.

    Hi ttanemori,
    Please connect the printer to your computer via USB cable, and then re-run the firmware update.
    I am an HP employee.
    Say Thanks by clicking the Kudos Star in the post that helped you.
    Please mark the post that solves your problem as "Accepted Solution"

  • HP LaserJet P1102 firmware update freezes

    HP LaserJet P1102w setup will not allow me to get the firmware update because it says I must complete all print jobs first. Only print job is the Test Page, which never printed at the end of the registration/install process.

    Hey @jmg616,
    Welcome to the HP Support Forums!
    I understand that you're having an issue running a firmware update to your HP Laserjet Pro P1102w. I would like to assist you with resolving this issue. However, I do have a few questions for your first before I can offer accurate support.
    What Operating System are you using with your printer?
    What's my OS?
    Is you printer connected through USB cable or Networked?
    If you have a print job in your print queue, like your test page that failed to print after you ran the installation of your printer, than a firmware update won't go through. A firmware update is sent to the printer like a print job so you need to make sure that the queue is empty.
    If you're using a Windows Operating System can I have you run the HP Print and Scan Doctor tool? This tool will 'fix printing' issues for you and should it detect any driver or software conflicts it will identify and let you know what the issue is. The tool will also attempt to fix the issue for you.
    HP Print and Scan Doctor
    Please let me know if the Print and Scan Doctor resolved your issue. Should you still be having problems than please respond with your Operating System and how your product is connected. Good luck!
    X-23
    I work on behalf of HP
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  • Will there be an update to the HP LaserJet P1102w enabling it to accept HP TouchPad print jobs?

    I have 4 HP TouchPads and they cannot print to the P1102w because of the character protocol being used.

    Hi CyberCDR,
    The Laserjet P1102w has a firmware update that will enable ePrint. you could use this method and simply email your print jobs to your printer. I am unaware of any further support for the Touchpad specifically.
    I was an HP employee.
    Reminder: Please select the "Accept as Solution" button on the post that best answers your question. Also, you may select the "Kudos" button on any helpful post to give that person a quick thanks.

  • HP LaserJet 1518ni - Firmware update doesn't do anything

    Hello folks
    I am trying to update my HP LaserJet 1518ni to the latest Firmware (2013-11-08 , Version20130923, 4.22M).
    My current firmware datecode is: 20120110
    I went here: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&dlc=en&product=3422472
    Downloaded the file CP1510_Series_FW_Update-20130923.exe
    Turned Firewall and AntVirus OFF, ran the Executable with administrative priviliges - it says it found the printer and I see a progress bar and also the smiley at the end. But the printer is unimpressed and shows just "Ready" in the LCD, nothing changed: The files does simply nothing.
    Tried it via IP Port and also USB on another PC, same effect.
    What is going wrong?
    Where are the good old .RFU Files I just can TFTP to the printer...?
    Thanks,
    Thomas
    This question was solved.
    View Solution.

    Hello @TomPe , and welcome to the HP Forums!
    I see you're experiencing firmware issues. I'd like to help!
    I would recommend performing a power reset on the printer.  Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
    I would then suggest downloading and running the HP Print and Scan Doctor.
    Once you have run the doctor, try installing the firmware via this tool:
    HP Color LaserJet Printer Firmware Update Utility
    Also, can you print standalone?  I would recommend pressing the right arrow until you see reports, press OK, select diagnostics page, and press OK.
    Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
    Jamieson
    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

  • Laserjet p1102w fails to install

    At first this printer(HP Laserjet 1102W)  was great, installed and everything was fine. Then we moved and Centurylink changed my router.  First my IPAD wouldn't hook up but we fixed that by changing the router "channel' to 11.  Well now, I can't even get the printer to install on my computer (I know the router doesn't have anything to do with the computer intallation failure).  
    So, anyway, running Windows 7, 64 bit, have started and restarted, booted and rebooted computer and printer, reset network endpoints on printer, uninstalled the previous versions of the printer.  used the CD, not used the CD, gone to the website and got the software directly off the web- nope- still won't install.  Goes through the whole process and then I get a pop up that says Printer intallation failed.  No printer was installed.  
    Usually I just have issues with getting it connected wireless but TODAY I can't even get it installed!  This has never been an issue before.  I have also even turned my Firewall off in case it was blocking something (like it was before during the wireless installation) but Nope, not the answer!
    I really need to get some stuff printed.  Even if I have to use the midevil USB cord!  
    Any help is appreciated! 

    I see you are having an installation issue with your Laserjet P1102w.  I am guessing that this printer was installed previously on this computer, but now you need to reinstall to connect the printer back to your new network.  Is this correct?
    If so, have you gone through the process of uninstalling the previously installed software already?  If so, then I would advise checking the Print Server Properties of the PC to ensure the driver has been removed for the printer.  This can hang up many printer installations.
    Click on the Start menu of the Windows 7 PC
    Select the Devices and Printers folder
    Click on any of the available printers in the list
    Click on the option for Print Server Properties at the top of the window
    Select the Drivers tab
    Delete any drivers remaining for the P1102w in the list
    Once the printer has been completely removed and software uninstalled, then I would download the latest drivers from the HP website and re-install.  Click the link below to access the downloads page for Windows 7 and the P1102w.
    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=bi-80329-8&cc=us&dlc=en&lc=en&...
    Let me know how it goes,
    Jason
    -------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------
    I am not an HP employee.

  • Laserjet P1102w - unable to connect and update wireless settings

    Hello, I'm hoping someone can help me with this. I have a laserjet P1102w, which was working beautifully on my wireless home network. I recently changed the network configuration and router. I need to update my IP address in the printer settings.
    I am running on Windows 7, and when I connect to the printer with a USB cable, the computer recognizes the printer but it does not appear in the control panel. I have updated all the software (and flash) successfully on the printer, and still nothing.
    I tried this on 3 different computers, still the auto-run software does not appear, nor am I able to access the printer software. I've changed the cable and nothing.... Thanks for your suggestions.

    Hi Mark-in-Calgary, 
    Download the full feature software and drivers from the link below. 
    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=bi-80329-6&cc=us&dlc=en&lc=en&...
    I am an HP employee.
    Say Thanks by clicking the Kudos Star in the post that helped you.
    Please mark the post that solves your problem as "Accepted Solution"

  • My iPhone 4 fail to update to iOS 5 and now it can't restor the firmware I am geting and error it says The iPhone "iphone" could not be restored. An unknown error occurre (-1) . Plese help

    My iPhone 4 fail to update to iOS 5 and now it can't restor the firmware I am geting and error it says The iPhone "iphone" could not be restored. An unknown error occurre (-1) . Plese help

    My iPhone 3GS is getting the same error. I've called Apple a bunch of times, and they won't get back to me. I'm searching through discussions to figure out a solution.

  • Help! Accidently updated firmware of Laserjet pro 400 with Laserjet CP4525 firmware

    Help!  Accidently updated firmware of Laserjet pro 400 with Laserjet CP4525 firmware.  The printer is now just spewing out pages and never reaches a ready state to put the correct firmware on.  I really hope I haven't bricked it just by a silly click.
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    Cheers 
    Glyn
    This question was solved.
    View Solution.

    The product might be receiving the earlier sent firmware update as a job in the print que.  Delete pending jobs from print queue & connect network cable to printer.  The device should perform normal boot till READY state.
    Download and use easy firmware upgrade utility using following HP web link to upgrade priner firmware:
    http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=18...
    Please mark the post that solves your problem as Accepted Solution
    Click the 'Kudos Thumbs Up' if this was helpful. Thank You!
    (Although I am an HP employee, I am speaking for myself and not for HP)

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