Laserjet p1102w firmware update failed?

Hello,
when updating my printer yesterday the update application finished with a message claiming that the firmware update was succesfull. But the yellow printer light kept blinking.
I waited a full hour but nothing changed.
After trying to update the firmware again I got a message that the update is not possible and that I should powercycle the printer.
After unplugging the printer and restarting it the yellow light kept blinking.
Trying to update the firmware for a third time finally resulted in a message that the "firmware is already" up to date.
What now?

you can check whether the Firmware was updated by checking the configure report:
1. Open the printer driver, and then click the Properties or Preferences button.
2. Click the Services tab, and then, in the Print Information Pages drop-down list, click the Config
Page list item.
3. Click the Print button.

Similar Messages

P1102w firmware update failed

Hello.
I was trying to update the firmware for HP P1102w, and it seemed to be failed. After waiting for a long time, it ended up with the error message, "restart the power cycle and try again" or something like that.
After that, it did not appear in my network, and I lost the web interface and print capability. My rounter does not show its presence. The printer has solid purple lights on WiFi and triangle light.
I tried to way to do factory reset, but I could not find it.
I understand that firmware failed is critical. Does anybody know how to fix it?
Thank you very much.
This question was solved.
View Solution.

Hi ttanemori,
Please connect the printer to your computer via USB cable, and then re-run the firmware update.
I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"

HP laserjet p1102w firmware update problem

HP offers an update of firmware for Eprint, nevertheless this update has a mistake since when it establishes himself and got the power off the printer, the IP gets lost in the memory of the printer and changes for 0.0.0.0. It is a mistake for HP in this offer that already I have seen in several forums for many people looking for the solution but nothing yet. Is there a way to re back to the older firmware to the printer? This is a big mistake of HP not resolved?

Hi I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.
If you are unfamiliar with how the Forum's private message capability works, this post has instructions.

HP Laserjet P1102w !!Failed to update software!!

Attempted multiple times to perform update on Laserjet P1102w.
Received error dialog box: "HP Laserjet P1102w !!Failed to update Firmware. Power cycle and try again."
I'm printing to the unit just fine.
This question was solved.
View Solution.

Hi,
Is the printer connected via USB or through the Wireless network?
If you may use a wireless network connection be sure to temporarly plug a USB for the update as listed on the update instructions:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=bi-115794-2&cc=us&dlc=en&lc=en...
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

HP LaserJet 1518ni - Firmware update doesn't do anything

Hello folks
I am trying to update my HP LaserJet 1518ni to the latest Firmware (2013-11-08 , Version20130923, 4.22M).
My current firmware datecode is: 20120110
I went here: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&dlc=en&product=3422472
Downloaded the file CP1510_Series_FW_Update-20130923.exe
Turned Firewall and AntVirus OFF, ran the Executable with administrative priviliges - it says it found the printer and I see a progress bar and also the smiley at the end. But the printer is unimpressed and shows just "Ready" in the LCD, nothing changed: The files does simply nothing.
Tried it via IP Port and also USB on another PC, same effect.
What is going wrong?
Where are the good old .RFU Files I just can TFTP to the printer...?
Thanks,
Thomas
This question was solved.
View Solution.

Hello @TomPe , and welcome to the HP Forums!
I see you're experiencing firmware issues. I'd like to help!
I would recommend performing a power reset on the printer. Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
I would then suggest downloading and running the HP Print and Scan Doctor.
Once you have run the doctor, try installing the firmware via this tool:
HP Color LaserJet Printer Firmware Update Utility
Also, can you print standalone? I would recommend pressing the right arrow until you see reports, press OK, select diagnostics page, and press OK.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Zen Micro - firmware update failed so now "dead"

I have a firmware problem with my Zen Micro. Can anyone help?
The series of actions I have taken so far are these:
I got my Micro in January 2006. I now want to run Audible software to listen to their books so I downloaded the firmware update L6_2_2_02.exe from the Creative support site which is stated as providing the Audible?facility.
I backed up the Micro contents using Creative MeadiaSource Organiser. I then ran the firmware update from my Win XP PC. This started OK and I got a series of messages about what was happening. Then it stopped with the progress indicator bars about 2/3 across. I left it for half an hour and nothing changed so clicked to stop the update.
I checked the firmware version on the Micro and it said 2.2.02. The update?looked OK and the FM worked but of course I had no music content.
I opened my Creative MeadiaSource Organiser (v 3.0.09) but it said no device is connected so I was unable to reload the music. My XP PC recognised the Micro as connected and I checked Device Manager which showed the "device is working properly". I was also able to synch music to the Micro using Windows Media Player and this played OK. I tried another computer and could also synch using Windows Media Player but I wanted to reload my music from the backup.
I looked on the Creative site for the steps to take when a firmware update fails. The Zen Micro is not on the list as supporting the MP3 Player Recovery Tool so I did not use that. I followed the Reload Failure recovery instructions and ran Clean UP, then Format All, but this did not fix it so I ran Reload Firmware on the Micro. This was a big mistake!
Now when I try to run the firmware update from my Win XP PC, I select English then I get the message "Your player is not connected, please connect your player". I checked again and XP still recognises the Micro and the device is working. It is no longer recognised by Windows Media Player but just? appears to XP as an empty storage device.
The Micro now shows the firmware as v 0.0.65, but now it is stuck in Recovery Mode. I have contacted Creative Support but their reply is that this player is now over 3 years old, reached its end of service life, so there is no support other than on their web site. Following their web site recovery instructions got me into this mess so I guess?no extra help is offered from Creative.
The player is now essentially dead. Unless there is some way to get the firmware update program to recognise the device as connected, then I don't know how to fix this. This is a shame as it is a nice little player for my music collection.
Can anyone help as I don't know what to do next?

I have the same problem. I put the screenshots below and the errors that happen to me.I can not put him the firmware because I do not recognize the device.
Both windows xp windows 7 as the
DISPOSITIVO, IMAGEN ACTUAL
http://img528.imageshack.us/img528/3783/dsc0025mv.jpg
EL PORTATIL LO RECONOCE
http://img811.imageshack.us/img811/4323/dsc0026ox.jpg
MUESTRA BATERIA, PULSANDO BOTON DERECHO
http://img546.imageshack.us/img546/4855/dsc0027wj.jpg
ADMINISTRADOR DE DISPOSITIVOS
http://img801.imageshack.us/img801/4501/dsc0028une.jpg
ERROR AL INSTALAR CREATIVE SOURCE
http://img805.imageshack.us/img805/3061/dsc0029io.jpg
http://img208.imageshack.us/img208/9330/dsc0031sn.jpg
http://img545.imageshack.us/img545/7096/dsc0032qg.jpg
MP3 PLAYER RECOVERY TOOL, no me reconoce Creative ZEN MICRO como conectado
http://img528.imageshack.us/img528/1714/dsc0030qn.jpg
PROGRAMAS DESCARGADOS (pagina oficial creative)
http://img341.imageshack.us/img341/2466/dsc0033oi.jpg
DSC_0025.jpg
I need your help. I'm desperate. Uninstall Windows Media Player.
Thanks in advance

Firmware update failed - how to resolve remotely

I bought my father an Apple TV so he could subscribe and watch MLB. Everything was working fine until the Apple TV attempted to update itself. Apparently the firmware update failed. I need to know how to remotely resolve this for him. I can access his PC remotely so I read some info that you can update Apple TV via iTunes. I also need to confirm that the USB socket on the Apple TV is a USB Mini type. I'm assuming you can just plug the Apple TV into a USB socket and then from iTunes initiate the firmware update, much like you do an iPad. He's not very technically savvy, so I need to do this for him or have him call Apple support.
Any suggestions or help is appreciated.

If he hasn't done so get him to do the old fashioned trick of unplugging teh mains power to it and restarting.
If it restarts correctly the update can be reattempted.
If it's truly bricked then return to Apple or restore using itunes will be necessary.

LaserJet P1102w Firmware Failed to Update

I have tried several times to update the firmware for my wireless printer. Each time I try, I get an error message stating that the Firmware Failed to Update. Power Cycle and Try Again. Each time that I try, the USB cable is connected. The firmware updates for the printer that is "connected" with a USB, but will not update for the "wireless" printer.

Hi I have the same exact problem.
(´´I have tried several times to update the firmware for my wireless printer. Each time I try, I get an error message stating that the Firmware Failed to Update. Power Cycle and Try Again. Each time that I try, the USB cable is connected. The firmware updates for the printer that is "connected" with a USB, but will not update for the "wireless" printer.´´)
I´m wondering why all of a sudden you chose to send private messages instead of public ones as well. HP must not want this problem to be public huh? Any help is appreciated. Thanks.

Problem updating HP Laserjet P1102w Firmware

In order to make airprint work with my macbook running OS 10.10, and with my iphone running iOS 8, I tried to update firmware from 20130703 to 20150114 released a few days ago.
First of all I have had a lot of troubles opening the app HP_Firmware_Upgrade_Utility, the only way to do it is via command line. Anyway I did it.
When installing the new firmware, the tool installs the older version of the firmware (20130703), the one my printer already runs.
Did I make something wrong or is there an issue with the new firmware release??

Hi,
The Firmware Update utility on the HP site is incompatible with Yosemite, therefore it won't run.
It is supported on Mac OS X 10.4 up to 10.9 or any Windows OS (XP up to 8.1)
I suggest intalling the printer on another PC with a supported operating system for the firmware utility, be aware that the utility only support a USB connection and not a wireless connnection to the computer.
Regardless, AirPrint should work with the 20130703 firmware version, I would ratehr suspect other cause as lack of Multicast support by the router as example which is a common cause for AirPrint not to work.
Please clarify your router brand and model in order to better understand what may cause a such.
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

HP LaserJet P1102 firmware update freezes

HP LaserJet P1102w setup will not allow me to get the firmware update because it says I must complete all print jobs first. Only print job is the Test Page, which never printed at the end of the registration/install process.

Hey @jmg616,
Welcome to the HP Support Forums!
I understand that you're having an issue running a firmware update to your HP Laserjet Pro P1102w. I would like to assist you with resolving this issue. However, I do have a few questions for your first before I can offer accurate support.
What Operating System are you using with your printer?
What's my OS?
Is you printer connected through USB cable or Networked?
If you have a print job in your print queue, like your test page that failed to print after you ran the installation of your printer, than a firmware update won't go through. A firmware update is sent to the printer like a print job so you need to make sure that the queue is empty.
If you're using a Windows Operating System can I have you run the HP Print and Scan Doctor tool? This tool will 'fix printing' issues for you and should it detect any driver or software conflicts it will identify and let you know what the issue is. The tool will also attempt to fix the issue for you.
HP Print and Scan Doctor
Please let me know if the Print and Scan Doctor resolved your issue. Should you still be having problems than please respond with your Operating System and how your product is connected. Good luck!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

Attempted Iphone 4 update to latest firmware update "failed"

Ive attempted to update the Iphone to the latest firmware update and it has failed 3 times, the final time it looked as though
it worked but stopped and went into new mode to go-back to Restore to old setting. Now it is locked up and asking me for the admin backup password
and everything I've tried is not working.. Not sure what to do at this point.
The laptop I'm using is a Panasonic CF29 and running Windows XP with SP3 installed.
I'm open to any ideas at this point.
Thanks Artman

Then it's pretty hopeless. Normally the error message remains displayed until you click "OK", so it's surprising that you didn't see it. You can try the shotgun approach; just try a bunch of stuff in the hopes that it will work. But first I suggest trying to update it again, and this time watch it. The following list covers the most common causes of update failures:
Open a Command window and type the command "netsh winsock reset"
Reboot your computer
Disable your antivirus and firewall
Launch iTunes
Connect the phone using a USB port directly on the computer, not a hub
When the phone is recognized in iTunes click on it, then click Restore
If the phone is NOT recognized in iTunes, disconnect it, the hold the HOME and SLEEP buttons for exactly 10 seconds until the screen goes black, then release SLEEP but continue holding HOME while you connect the cable and continue holding HOME until iTunes recognizes a phone in recovery mode
If the update completes you are in business
You mentioned being prompted for a backup password. If your backup is encrypted you will need to know the password to complete the restore; if you don't know it you will have to restore as New and manually add your content back. If it is encrypted you really did enter a password for it once, whether you remember doing so or not.

Hp Laserjet CP3525 Firmware update failure

I was trying to update the firmware on an HP color Laserjet CP3525 using a USB connection using the instructions that were posted on the HP website for the Firmware upgrade. It looked like everything was going well, but when the printer rebooted it never gets past the 6/6 screen on the LED screen. I have left the printer in this condtion for several hours and it never gets past this area. I'm assuming that the Firmware upgrade caused the printer to do a hard crash and is not recoverable, but I'm hoping that someone might be able to help get this back up and working. Any assistance would be greatly appreciated.
This question was solved.
View Solution.

Well, in general if the firmware update was interrupted for any reason it would lead to this. This could be caused on the computer side (restarting/logging out/ending the process before it is complete) or in the cord that you are connected with if it is damaged in any way or not properly secured in the USB ports. I am sorry that you are in this situation, I understand that in a situation with limited spending caps you would have legitimate concerns about updating your other machines.
If you have any further questions or issues myself or one of my colleagues are on this forum almost 24/7.
I hope you have a wonderful rest of the week, Bob!
-Spencer

HP Laserjet 4 Firmware Update

I have a HP Laserjet 4 printer and I installed a JetDirect card on it but I don't have the MIO menu on it to setup TCPIP, so I figured I needed a firmware update. But there is no firmware update listed on the hp website. Does anyone have a firmware update for a HP Laserjet 4 printer that is later than 12/14/1992. (Firmware Datecode:19921214) Thanks!

Hi. I too am looking for firmware for this printer "Laserjet 4" . I have a much older firmware installed on mine. You mentioned in your posting that you have one from 1992. Do you mind sending me a copy?

No network connection after hp laserjet m602 firmware update

After updating firmware on our hp laserjet M602 printers, the printers are no longer communicating with our print server. I can't even print configuration pages, if the Network cable is connected. The update completed successfully and I can print using a USB connection. The Event Log displays the following:
EVENT:           42.B0.01            Firmware:     23000331_377983
Description: Missing String ID: en-US: Please refer to the Jetdirect Admin Guide_Text
Additional Notes:
Before firmware update:                                            After firmware update:
Firmware Datecode: 20111217                                   Firmware Datecode: 20130722
Firmware Revision: 2131305_192069                     Firmware Revision:    2300331_377983
All Help will be greatly appreciated.... JP

Try to turn on device while network cable is disconnected (standalone) and let it completely boot till READY status.
Connect the network cable & note the front panel status (display & LED's both). Also note if the LAN port LED's are ON.
Hope that there is no data being processed by printer (data LED on control panel). If yes, then you might need to delete any pending jobs (including firmware download initiated from computer - if pending in que as a job)
If printer shows READY status without any data, then you may try printing printer internal documents using control panel menus. Next step will be to access printer through web brower (EWS page) and confirm if the device is available for use in network.
Please mark the post that solves your problem as Accepted Solution
Click the 'Kudos Thumbs Up' if this was helpful. Thank You!
(Although I am an HP employee, I am speaking for myself and not for HP)

Why is the 2012 imac firmware update failing on 27" imacs?

Any oideas why the new firmware updfate fails on the 27" imacs (2012) The site says it is for ALL 2012 imacs???
http://support.apple.com/kb/DL1618

Copied from this link today:
http://support.apple.com/kb/DL1618
About iMac EFI Update 2.0
This update is recommended for the iMac (21.5-inch, Late 2012).
This update contains general performance fixes pertaining to sleep and Thunderbolt, and improves compatibility when using the 5GHz band in Wi-Fi.
Boot ROM or SMC Version Information: After Update is complete:
Build version: 010A.05
ROM version: IM131.88Z.010A.B05.1211151146

Laserjet p1102w firmware update failed?

Similar Messages

Maybe you are looking for