Laserjet Printer paper out issue

I have a Laserjet P2035 that will intermittently indicate that the paper is out when where is still paper in the tray. Does anyone have a fix for this. I looked at other blogs regarding this issue but found nothing specific to my model printer. I have unplugged the unit, this did not help. OS is windows 7 (32bit)

@Rhumby
‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
If you are unfamiliar with the Forum's private messaging please click here to learn more.
Thank you,
Omar
I Work for HP

Similar Messages

HP Laserjet 1010 paper jam issue

I know this is not specifically an Apple problem, but I have spent days searching for a solution elsewhere with no luck, so I was wondering if anyone here could help?
My HP LaserJet 1010 had some issues with printed pages not coming right through - they jammed right at the last minute when most of the page was out.
After carefully removing the sheet, the paper jam light is constantly flashing, despite there being no paper in sight. No amount of resetting, cleaning etc has any effect. Neither do the rollers move any more when it is switched on, as they are supposed to.
When I try to print, the driver program gives the error:
"Printer Error: The printer needs attention"
Any ideas for how to solve this would be much appreciated.

Chances are the printer has a small bit of paper that is still jammed in it. When paper jams always try to pull in the direction of the paper path! If it tears then remove the toner cartridge to see if you can see any bits of paper inside. I have the Laserjet 1012 which is a similar design, early in it's life I had a similar issue, after removing the toner cartridge and seeing all bits of paper were gone I still got an error. I then removed the top cover of the printer, located and removed the offending piece of paper, put it back together and now several thousands of pages later all is fine.
If that doesn't work then contact HP's support (they will reply to an email with 24 hours) or go the chat route. If you try to call because you are well out of warranty there will be charge.

LaserJet 1100 paper out indicator

My Laserjet 1100 refuses to recognize that there is paper in the paper feed slot. This means that I cannot use it to print. There used to be a kit that could be used to fix this, but HP seems to have stopped making it available. Is there another solution, or another source for the kit? Except for that problem, the LJ 1100 has been a great workhorse for me.

Hello,
A couple of possibilities come to mind......
1) Sometimes, restarting the product can clear a paper feed issue. Follow these steps to perform a reset.
Press the Power button ( ) to turn on the product.
With the product turned on , disconnect the power cord from the rear of the product.
Unplug the power cord from the wall outlet.
Wait at least 15 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the rear of the product.
If the product does not turn on by itself, press the Power button ( ) to turn it on.
Then: On the product control panel, press and hold e Resume button ( ) for 2 to 3 seconds.
Best of Luck!!
(Although I am employed by HP, I am speaking for myself and not for HP)
Say "Thanks" by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"
I worked for HP but my posts and replies are my own....Thank you!
*Say thanks by clicking the *Kudos!* which is on the left*
*Make it easier for other people to find solutions, by marking my answer with (Accept as Solution) if it solves your issue.*

Select 360 printer: Paper Out LED flashing

Hi,
My trusty Select 360 is refusing to print; the Paper Out LED is constantly flashing. My research on this topic seems to suggest that there is a problem with the logic board.
A colleague had a problem with his Select 360 printer and no longer uses it. He has offered me his logic board as a replacement.
Will replacing the logic board fix the problem and, if yes, is it hard to do???
Thanks in advance,
trmartin

I ran the diagnostics. I got all 4 LEDS which means nothing wrong. I then ran the printer normally, and I could print a document right after it had switched on, but after the document had printed, I got the two flashing yellow lights again.
Also, when I ran it in diagnostic mode, it only printed one page, rather than two, and that page had nothing on it.
I am just running the diagnostics again...
Right. On-Off-On-On. Which is fuser assembly error. I though it might be something like that because most of the solutions to the two flashing lights seem to be doing something to the fuser.
So it seems to be a tempramental fuser.

HP Laserjet 2200dtn paper select issue

I have an HP Laserjet 2200dtn connected via jet direct with a direct ip. I can print to the device with one issue. All print jobs using the "Automatically Select" option for paper tray go to the manual tray and require me to tell the printer to continue. Prior to Snow Leopard the driver would go to the first available paper feed drawer (if paper was in manual it would go there, otherwise it went to either tray 2 or tray 3 on its on). Any Ideas? I would rather the printer automatically select tray 3 to print from and have me manually select tray 1 when I need it.
Thanks.

Chances are the printer has a small bit of paper that is still jammed in it. When paper jams always try to pull in the direction of the paper path! If it tears then remove the toner cartridge to see if you can see any bits of paper inside. I have the Laserjet 1012 which is a similar design, early in it's life I had a similar issue, after removing the toner cartridge and seeing all bits of paper were gone I still got an error. I then removed the top cover of the printer, located and removed the offending piece of paper, put it back together and now several thousands of pages later all is fine.
If that doesn't work then contact HP's support (they will reply to an email with 24 hours) or go the chat route. If you try to call because you are well out of warranty there will be charge.

LaserJet 2100 Paper Feed Issue

Our company has an HP LaserJet 2100 printer. The problem is every 10 pages or so, the paper will feed through crooked causing the print to be off center and the edge to become crinkled. I replaced the paper with a different ream and a different stock, verified there is no paper bits in the path by completely removing the Registration Assembly, etc. and cleaning the paper path.
My question is could this be due to the rollers? I would just go ahead and replace them but it is quite a process to obtain replacement parts and if this doesn't fix it, I have wasted a lot of peoples' time and money. Any information would be appreciated, thank you.

I am having the exact same issue. Did u ever get this figured out?

8500A Photo Printing Paper "Out of Paper" Message

When I place a sheet of HP photo paper in my 8500A Office Jet Printer it will not print, either in the tray or the feeder. The unit states it is "out of paper." Photos will print on regular paper, but NOT photo paper. I have tried putting only photo paper in, photo paper on top of regular paper. Nothing works. BTW I see there was a similar post, but when I click on the "solved...go to solution" it returns to the post. Any help would be appreciated.

I have the same problem. It's like it won't/can't grip the photo paper. I see the rollers touching the paper but it just won't advance to print. And yes, I have the paper in correct side (back) up .

Paper Size issues with CreatePDF Desktop Printer

Are there any known paper size issues with PDFs created using Acrobat.com's CreatePDF Desktop Printer?
I've performed limited testing with a trial subscription, in preparation for a rollout to several clients.
Standard paper size in this country is A4, not Letter. The desktop printer was created manually on a Windows XP system following the instructions in document cpsid_86984. MS Word was then used to print a Word document to the virtual printer. Paper Size in Word's Page Setup was correctly set to A4. However the resultant PDF file was Letter size, causing the top of each page to be truncated.
I then looked at the Properties of the printer, and found that it was using an "HP Color LaserJet PS" driver (self-chosen by the printer install procedure). Its Paper Size was also set to A4. Word does override some printer driver settings, but in this case both the application and the printer were set to A4, so there should have been no issue.
On a hunch, I then changed the CreatePDF printer driver to a Xerox Phaser, as suggested in the above Adobe document for other versions of Windows. (Couldn't find the recommended "Xerox Phaser 6120 PS", so chose the 1235 PS model instead.) After confirming that it too was set for A4, I repeated the test using the same Word document. This time the result was fine.
While I seem to have solved the issue on this occasion, I have not been able to do sufficient testing with a 5-PDF trial, and wish to avoid similar problems with the future live users, all of which use Word and A4 paper. Any information or recommendations would be appreciated. Also, is there any information available on the service's sensitivity to different printer drivers used with the CreatePDF's printer definition? And can we assume that the alternative "Upload and Convert" procedure correctly selects output paper size from the settings of an uploaded document?
PS - The newly-revised doc cpsid_86984 still seems to need further revising. Vista and Windows 7 instructions have now been split. I tried the new Vista instructions on a Vista SP2 PC and found that step 6 appears to be out of place - there was no provision to enter Adobe ID and password at this stage. It appears that, as with XP and Win7, one must configure the printer after it is installed (and not just if changing the ID or password, as stated in the document).

Thank you, Rebecca.
The plot thickens a little, given that it was the same unaltered Word document that first created a letter-size PDF, but correctly created an A4-size PDF after the driver was changed from the HP Color Laser PS to a Xerox Phaser. I thought that the answer may lie in your comment that "it'll get complicated if there is a particular driver selected in the process of manually installing the PDF desktop printer". But that HP driver was not (consciously) selected - it became part of the printer definition when the manual install instructions were followed.
However I haven't yet had a chance to try a different XP system, and given that you haven't been able to reproduce the issue (thank you for trying), I will assume for the time being that it might have been a spurious problem that won't recur. I'll take your point about using the installer, though when the opportunity arises I might try to satisfy my cursed curiosity by experimenting further with the manual install. If I come up with anything of interest, I'll post again.

HP Color LaserJet CP1514n Printer paper jam in tray 2 - How to clear same?

HP Color LaserJet CP1514n Printer
A page was torn in printing. Message: Clear jam in tray 2.
Have been trying to do just that for over 2 hours.
Any hint?

Lets try the following:
You will need access to both front and back of printer
Power off and unplug printer
After printer has cooled down (nothing is hot inside printer), slide out bottom tray
Slide out print cartridge tray. No need to remove cartridges. Be careful not to touch bottom of cartridges.
Open back of printer. Back door is opened by pulling back/away from device using notch at top. Should pop open with little effort.
From back of printer, with flashlight/Smartphone, look for jammed paper.
Be careful for edges. Not a lot of space.
Hope this help you find jammed paper.
I work for HP

Could a Color LaserJet Printer use / print to Photo Paper?

Hello HP Support, Well as you notice I have quite a few questions, since store representative say yes to everything and barely even know the answer. My Question here is I have alot i mean alot close to 1,000 sheets of HP Photo paper from a few year and decade back wasa good sale and just came across them recently hidden back in my HP Demo Day i presented. ** Anyways would like to know if i can use this HP Photo paper in my m276nw? Also do HP Color LaserJet printer normally handle and work with HP Media products so, if i buy another printer in which I'm searching around for another AIO would hope to do everything. I have Premium, Matte, Glossy & Glossy Brochure Photo paper - HP Makes many types of Photo paper could i use these? Since it does not state Laser or Inkjet on the box. Of course I'll reach out incase i have another question Thanks www.iOSGenius.com

Opps - So I find many Iron-on Transfer Media but states Inkjet will this work for Color LaserJet ? or is there a media for Laser products? Thanks Again, www.iOSGenius.com

InDesign printing problem/laserjet printer or InDesign the issue?

I have a 30-page InDesign file with text and photos. Some pages print fine (I'm printing on 11x17 and 12x18 paper) and others cause my high-end printer (HP Laserjet 8550n) to spit out an endless stream of 8.5 x 11 pages with lines of gibberish courier text (some might be code, some words). I have to cancel the job on the printer and restart it whenever this happens. Sometimes if I delete a photo and re-Place it, or redo some type graphic the problem goes away. I can tell when a page is going to have this problem when the name of the file doesn't disappear from the list on my printer status window at the moment the printer starts to print. If I turn the layout into a pdf there's no problem printing it.
I sent one particularly stubborn problem page (after re-placing the photo and some text) to the company printing the job. They easily printed the page on their humble little laserjet printer.
I'm using InDesign CS4 on a 2008 iMac running OS 10.5.8. Does this seem like the problem is with my printer or with InDesign?
Thanks!

This is so odd. On this particular problem page, a couple of days ago I replaced the image 3 times and it still gave me a printer error. I copied the page from the 30-page doc onto a new, single page and still had the problem. I deleted the image and still had the problem. There are three text boxes and I deleted them one at a time and each time, all the way down to one text box, I was still having the problem. Tonight I go back to the original 30-page doc., replace the image, and the page printed out fine. Frustrating!

Paper in, paper out through the back, no print

Well, not much to say. I paid 70 bucks, I got what I paid for. It worked fine for a while, yesterday had a jam, I took the paper out. Now it doesn't print, the paper comes out white through the back. Should I buy another printer?Thanks. Pissed off in Manhattan

Waldenhouse,
Try to just skip Michael D. Sullivan's post. He got utterly confused, and his reply would only confuse you.
I did tell you that I have an Epson 2200, not a 2880 like Mr. Sullivan thinks and like you have, and that I would show you a screenshot, which I did.
You are the one with the 2880, and you DO have the 2880 printer driver. I hope this clarifies the situation for Mr. Sullivan.
~~~~~~~
Now, as for your issue, you still have to determine why you only have a single available option. Are you missing a proper profile for the combination of ink/paper/printer? For instance, my printer would show me all options grayed out if I try to use a printer option and profile for a paper that requires Matte Black Ink and I only have the Photo Black Ink physically installed in the printer.

Every time I do a print job, My printer spits out extra blank paper. I have a HP Photosmart Premium

I have HP Photosmart Premium. Everytime I do a print job my printer spits out extra paper. Sometime it says something Like Page 2 of 2 and other time it is just blank , Some of the pages have a gray line across the bottom. I try to reuse what I can, but would like to know how to stop this.

Typically this is an error in the software connection with the printer. However, one can test this to narrow the issue down by printing a self test page or by making a copy with the printer. If the unit produces no extra pages, then most likely it is coming from the computer.
If you are USB connected, then I would advise unplugging the USB cable to the printer and restarting the PC. While the PC is restarting, I would advise performing a Hard Reset to the printer.
* Unplug printer while powered on
* Unplug other end of power cord from wall outlet
* Wait 30 seconds
* Plug unit back in for power
There is also a document with steps to troubleshoot when a printer is producing blank sheets of paper. To access the document, click here. Let me know how it goes.
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------
I am not an HP employee.

My HP PSC 2175 printer spits out blank paper while I try to print.

I have Windows XP service pack 3. My printer(HP PSC 2175 All-in-one) use to work well until few days before. I leave the printer unused for few days and now when I came back to use it , it simply picks up paper scans( a ledger like light runs to and fro at the top end of paper) and spits the paper out.This only happens when I try to print. I can still make black copies well from the same machine. I only have Note pad and Word Pad. It does the same with both. I tried with pdf document too. It still persists its problem. But if I open the Hp service tool box through printing preference and print the test page it prints.
I have tried every thing that I can do. I've repalced the new cartiage, uninstalled the existing driver softer and installed new from hp website. Updated them and what not.
Can you tell me what is wrong with my printer? pls.

Hi,
It looks like you've tried some of the troubleshooting steps listed in this document, but there are a few more to try first. Click on the + besides the XP section and follow the steps in order. See if this helps, if it doesn't I'll look for some more.
Printer Prints Blank Sheets
Say Thanks by clicking the Kudos Star in the post that helped you. Please mark the post that solves your problem as Accepted Solution.
I am employed by HP

Printing on Letter size paper, Margin issues!

I am working from a Dell Optiplex 755 with Windows XP, Illustrator CS2 and an HP 4345 printer.
The problem is summarized in the below paragraphed points:
We print on an 8.5x11 sheet of paper, with artwork sized for 8.5 x 11 exactly. The artwork contains 4 quarter page images to be cut into flyers, which each have 1/4" margins all the way around them. There is a back side as well, created with the same specifications. We wish to print these flyers duplex from high quality PDF files that we created in Illustrator.
When the print comes out, the right hand margin of the sheet is larger than the top, bottom, and left margins.
The top, bottom, left margins= 0.166"; this doesn't effect the top, bottom, and left sides of the artwork, as the .25" margin we setup on the artwork is greater than the .166" margin of the print area.
However, the right hand margin= 0.306"; this means that the right side of the artwork gets cut off by .056" (.306-.25")
In order to fit all of the artwork on the page, we can either shift the Page Tiling Print Area over slightly, or we can select the print option "Shrink to Fit". However this is a problem because we are printing the two sides as a duplex (printed both sides), and the tiled artwork on the front won't line up what is printed on the back because of the larger right margin. Therefore if the sides don't line up when we go to cut, the information is going to be cut off on the opposite side to the one we are cutting.
The printer setting for 8.5x11" paper "Letter" is what we believe to be creating the offset margin. (We checked the specifications for a Letter print, and the standard margins were identical to the ones we see exhibited in the print outs, 0.166" vs. 0.306")
We understand that there might be a way to set up your own custom print setting through Adobe Acrobat/ Photoshop/ Illustrator for a specfic type of print job, allowing you to control the print margins, but we are not familiar with the process.
Can you think of any other possible causes and/or solutions for the problems that are described?

Thanks for the feedback Karen! I'm not sure that the setup process is pricesly the same in illustrator but I've got some screenshots of how the artwork is setup to give you an idea.
This is the artwork shown with the Rulers included to show the size of the artboard and where the guides are set for the margins I want:
http://i5.photobucket.com/albums/y198/tcperry/Alanis-Tiled-Artwork-with-g.jpg
This is the artwork shown with the Print Area shown by selecting View>Show Page Tiling:
http://i5.photobucket.com/albums/y198/tcperry/Alanies-showing-print-area.jpg
So I think that the artwork is correctly setup, however the problem lies in the printing area that seems to be predetermined by the printer setting 'Letter' for 8.5x11" paper (see the dotted line on the second screen shot).
I see what you're talking about when you say 'centered on page' and yes we have Auto-Rotate and Center selected in the Page Handling options when printing from PDF. However it will still just chop off the artwork that comes within .306" of the right side of the page. Is there anyway around this .306" margin that seems to be set by the printer?

Laserjet Printer paper out issue

Similar Messages

Maybe you are looking for