LaserJet Printers

Can someone tell me what happened to the LaserJet Forum..?? I can't find it ...

They moved posts over from Enterprise to Consumer and there is no laserjet forum. What I do is put Laserjet in the search box and then choose either 1 day or more when the list comes up. I also go to the right and choose date as the sort method. If you want to post a question do the search and see under which forum most of the posts take place. I and others have suggest to create a lasejet forum, but so far the powers to be seem reluctant to do so.

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LaserJet Printers mf1213nf MFP driver not found

Sir ,
Pls Sent me link for download driver of my printer
LaserJet Printers mf1213nf MFP
for windows 7 32bit
thank you
Pravin B
[Personal Information Removed]

Hi,
Pleae use the following link for the whole series:
http://support.hp.com/vn-en/drivers/selfservice/HP-LaserJet-M1200-Multifunction-Printer-series/50715...
Regards.
BH
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LaserJet Printers and Windows 10 drivers

LaserJet Customers, hp.com is experiencing Windows 10 download issues with some software bundles for LaserJet printers- If you do not find the software bundle for your printer under the Windows 10 download option for your product- check to see if there is a Windows 8.1 software download for your product and use that download instead. To check and see if your product is support in Windows 10, check this compatibiity matrix. Thank you.

Hi alternet, Sorry, I was offering a workaround to the original post about left-to-right and right-to-left gestures. @alternet: To your inquiry about Bluetooth disconnect, I had the same issue with Windows 8.1, so I do not believe the issue is specific to Windows 10. My current N700 with bluetooth works well with Windows 10 and manages to reconnect after restarting. I don't know whether it'll work for you, but I did the following and it worked: 1) Remove all previous installations of N700 on the computer, 2) Pair it up in mouse/bluetooth mode, 3) Don't touch the mouse, leave it there, 4) Restart the computer and login, 5) Make sure Bluetooth is on, 6) Move the mouse so it pairs automatically. From then onwards, the pairing would work whenever I turn on the mouse and computer. Let me know how it goes!

Can not have Photosmart and Laserjet printers installed on same MAC???

Since I purchased my eMac, I had a Hp Photosmart 7350. I recently purchased a Hp Laserjet 3030 to use it as a default printer. Unfortunatelly, I haven't been able to installed both printers on my eMac in a way that they work (I select which printer to use from the printer option). I can installed them individually an they work perfectly. As soon as I install the second driver, the Laserjet printer doesn't do anything and the Photosmart prints garbage.
Can anyone help me with this problem?
ADJ.
eMac G4 800 Mac OS X (10.4.8)

This is a known problem with some HP printers. You need to resolve this with HP's technical support. The forums only provide user-to-user technical support for Apple products.

Getting old Laserjet printers to work with Windows 7

Hi Everyone,
For those of you, like me, that may have an old Laserjet 4, 5, or 6 I figured out how to get it to work with Windows 7!
First, new computers do not have LPTx ports. So, when you first set up your Laserjet you MUST select a USB port - this is the main problem with getting your old laserject to work on a new computer. MY computer dispalyed USB001 and USB002. Since I have another HP printer installed using USB001, I selected USB002. You will also need a Pararellel to USB adapter cable - you can buy one on Amazon (I paid just $11.87).
Next, when selecting a printer driver you MUST select HP, NOT Hewlett Packard. Scroll down until you find Laserjet 4,5, or 6. NOTE, if you don't see these models, click on the Windows update button in the dialog box. NOTE: This may take a few minutes to display the updated list. Again, select HP and scroll down the list of drivers until you find your model Laserjet (Laserjet 4, 5, or 6).
At this point you should be good. Just finish the install process and make sure to print out a test page.
Good luck !

I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial printer. You can do this at http://h30499.www3.hp.com/hpeb/
I hope this helps.
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Gemini02
I work on behalf of HP

How to Remove & Re-Enable Web Services on LaserJet printers supporting ePrint

If your LaserJet printer has been disconnected from or failed to connect to Web Services, you may need to power cycle your printer to reconnect. If that does not resolve the problem, you can remove web services, wait 30 seconds, then re-enable web services to re-establish your connection to ePrint and Print Apps. Note: this last step will result in a new email address being assigned to your printer.
How do I remove HP Web Services for my LaserJet printer?
Print a configuration page from your product, and locate the IP address.
At your computer, open a Web browser and type the product IP address into the address line and press Enter. The HP Embedded Web Server opens.
Click the HP Web Services tab.
Select the option to disable Web Services.
How do I enable or re-enable HP Web Services for my LaserJet printer?
To use HP ePrint, you must first enable HP Web Services. Re-Enabling Web Services uses the same procedure as enabling the Web Services.
Print a configuration page from your product, and locate the IP address.
At your computer, open a Web browser and type the product IP address into the address line and press Enter. The HP Embedded Web Server opens.
Click the HP Web Services tab.
Select the option to enable Web Services.
When Web Services are enabled, ePrint information appears in the HP Embedded Web Server. Look for the e-mail address that is automatically assigned to the product. The product also prints an HP Web Services information sheet that contains this e-mail address and instructions
If you were unable to register your printer in www.hpeprintcenter.com within 24 hours of printing your information sheet, you must re-enable the printer code by reprinting your information sheet. The information sheet will also provide your email address if you have forgotten it.
How do I print the Web Services Information Sheet for my LaserJet printer?
You can only add the printer to your HP ePrintCenter account within 24 hours after printing the information sheet. You can re-print the information sheet at any time from the printer control panel.
Print a configuration page from your product, and locate the IP address.
At your computer, open a Web browser and type the product IP address into the address line. The HP Embedded Web Server opens.
Click the HP Web Services tab.
Click the Print Information Sheet button.
I am an HP employee.

To help improve the organization and information sharing in this forum this post/discussion has been closed and replaced.
Please see this post: <link to new “Enable Disable Web Services on your printer” post.
If after reviewing the post above you still have questions/issues with your web-connected printer, you can either review and comment in existing posts in this forum that report issues like yours, or if necessary start a new post requesting assistance.
Miles
HP Employee

Older LaserJet printers compress PDF when printing

When I print a PDF to both a newer (LJ 4250) and an older (LJ 4m) LaserJet, the older LaserJet compresses the PDF vertically, even though page scaling is turned off. I'm trying to print a PDF of data onto a preprinted form, and the compression is causing alignment issues. Thoughts or solutions?

It might be your printer settings rather than adobe reader. When you get the dialog box up have a look at the prefernces next to your printer selection and make sure they are what you need. E.g. if your printer thinks it's printing out on a different paper size it my change the dimentions of the print out.

TCO (Total cost of ownership) of LaserJet printers

Dear friends,
can somebody to help us with comparison of TCO at HP Laser Jet printers ?
I´am looking for something similar like THIS Excel file from competition (OKI), sorry this very interesting file is in czech only, I can´t find out it in english.
In our company we have from HP about 70% of all laser printers.
So I need some help from HP with our right decision, which new printers is for our printing volume the best.
Do you know some advice ? Thank you a lot if yes.

I do not know of published TCO information, but I would suggest contacting HP sales in your region as I would expect they would be able to provide information. You might also try asking in the HP Business Support Forum. The forum here is more focused on consumer level devices, the Business Support Forum is more focused on the business printers.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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CD Packaging: InkJet vs LaserJet Printers

what's the main difference?
Would Laserjet prints smudge at all when printing on cd inserts or on the cd face?
color laserjets have come down in price and after researching prices from Pro CD Packaging companies i am thinking of getting one.
thanks

I bought a refurb Epson last year (from Epson) for $50. My CDs look as good as anything I've bought from a CD store.

Windows 8 Driver Information for LaserJet, ScanJet, and other supported printers.

To help customers successfully use their products with Windows 8, HP has identified recommended drivers per product. Please visit the following support documents for more information:
HP LaserJet – Printers, MFPs, and All-in-Ones supported in Windows 8
HP Scanjet – Scanners supported in Windows 8
For HP Business Inkjet, Designjet, Deskjet, Officejet, Photosmart, PSC, or another supported product, go to Supported Printers for Windows 8.
HP understands that Microsoft has released a Windows 8 Release Preview version. HP is not currently supporting
any Windows Release Preview operating system versions. If you have any questions about the Windows 8 Release Preview,
please refer to the Microsoft’s web site at http://www.microsoft.com/.
I am an HP employee.
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mikemalins,
To add - currently you may use your product on Windows 8 but a Full Feature Software Solution is not yet available
For USB connetion you may print and scan via Windowws Fax and Scan by adding the device from Devices and Printers.
For network connection you may print by adding the device from Devices and Printers.
If you have the RTM version you may also scan through the network by using the HP Scan and Capture app:
http://apps.microsoft.com/webpdp/en-us/app/hp-scan-and-capture/94fffdd0-bb3b-4adc-96ca-24c1d79e16c6
As mentioned by the document above, the full software solution expected to become available prior the public OS release (Oct 26th)
Regards.
Shlomi
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Smoking Printers - HP LaserJet P1006 and HP 1022

Users have reported smoke coming out of two printers (HP LaserJet P1006 and HP 1022) when in use and after 3-4 pages have printed. The printer also gets hot and the heat kan be felt by putting the hand over the area where the printed paper comes out. The printed paper also curls up that normally happens when the paper gets hot.
Does anyone have any idea or a solution?

What most folks identify as smoke with LaserJet printers, specifically low end Consumer laser printers is actually steam and not smoke. As the fusing assembly heats the paper, moisture within is literally "cooked out" and will vent out of the top output sometimes appearing as smoke, but will quickly dissipate. This is totally normal and should not be cause for concern. There are ways to help minimize this by storing paper in an airtight container (think Tupperware) to prevent it from absorbing moisture from the air. Many folks believe it takes a lot of time for paper to absorb moisture, but in reality, it only takes a few hours.
Although this phenomenon can occur with all laser printers, higher end Commercial LaserJet printers include fans to help dissipate it better. Low end LaserJet printers do not have internal fans, so it can be more noticeable. In general, if the printer will print, all is good. There are thermistors built in to the fusing assembly to measure heat. Anything out of spec will prompt and error on the unit itself and will not allow the unit to print.
A good reference doc on this can be found at the following URL:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=...
Obviously, if you see real smoke (grey, white or blue) from other areas (right, left side covers) and the unit is displaying an error, this would be cause for concern.
Though I work for HP, My posts express MY opinion, and not those of HP.

Best printing protocol for hp Laserjet printer?

I have a small office network of 12 computers running 10.4.11 and 10.5.6 and 2 hp Laserjet printers. I have historically used Bonjour to set-up the printers, but have found that periodically the users cannot print because the printer cannot be found. This seems to happen randomly or if the ethernet is ever unplugged/plugged into the printer. I have to delete the printer and re-add it to return to normal functionality. Obviously a pain for multiple computers. I've recently explored the use of the IP printing to these same printers using "IPP', "LPD", and "HP Jetdirect Socket" and the printers IP address on the network. This set-up seems to be more resilient to changes, however, I do not know enough about the different protocols to make an educated decision on which is the best for this environment. I have found that I can print remotely when connected to the VPN through these protocols.
Can someone please advise which protocol would be best suited (and why)?
Thanks

Thanks.
Out of curiosity...why LDP over IPP? What is the difference? I've tried both, and can't tell a difference. Not sure if one is a newer protocol?

HP Colour laserjet pro mfp m177fw

I have just upgraded my HP Colour Laserjet MFP 175 to the new 177. When I had the 175 I could use the HP all in one Android app to scan from my tablet. Now I have the 177 it refuses to scan. It will print to it but it will not scan from it. Does anyone know what it could be.?

Hi,
I afraid the HP Laserjet M177 is not supported by the HP All-In-One remote, as you may find listed within the HP Consumer Laserjet Printers section below:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c02814760&lc=en&product=5445914&tmp...
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HP Laserjet 1536dnf MFP not in list of ePrint

According to the ePrint-website, my My HP Laserjet 1536dnf MFP supports ePrint
Supported LaserJet printers include:
HP Color LaserJet Pro CM1415 Series Worldwide X X
HP Color LaserJet Pro CP1525 Series Worldwide X --
HP Color LaserJet Pro M1536 Series Worldwide X --
But, my HP Laserjet 1536dnf MFP is not listed at www.hp.com/go/ePrint (select your printer)
Do I need to choose for the 1530 series?
Looking forward to a reply. Thanks in advance.

HP m1536dnf does support ePrint. It also supports AirPrint. You will need to update the firmware.
Please refer to this url for the latest firmware:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=Im-86043-4&lc=en&dlc=en&cc=us&...
This is the list of fixes/enhancements:
Fix/Enhancement:
AirPrint compatibility
ePrint functionality added
Corrects manual faxing
Contains all previous fixes and enhancements
Note: New Web Services menu items and embedded web server tab are present but not functional.
(Although I am an HP employee, I am speaking for myself and not for HP)

Color Laserjet CM2320nf MFP- Is this email legitimate or is it a scam?

Just received this email yesterday and wanted to know if it is acutally legitimate or is it a phishing attempt to install malware on our printer?
URGENT SUPPORT NOTIFICATION FROM HP - PLEASE READ HP LASERJET FIRMWARE UPDATE IS AVAILABLE
Dear Valued HP LaserJet Customer,
HP recently announced the potential for a certain type of unauthorized access to some HP LaserJet printers. The potential for this unauthorized access exists for LaserJet devices on a public Internet without a firewall, or for LaserJet devices in a private network, if a malicious effort is made by a party on the private network to modify the firmware of the device.
While no customer has reported to HP unauthorized access, HP has built a firmware update to mitigate this issue. To obtain the latest firmware for your product, access bulletin HPSBPI02728
SSRT100692 - Certain HP Printers and HP Digital Senders, Remote Firmware Update Enabled by Default at this link:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c03102449
Then:
1. Find your product in the table
2. If an update is available, you may click on the embedded link.
It will take you directly to the web page where the Firmware update is available.
Update your product's firmware using the instructions contained in the readme file for the firmware image. If you are an HP Managed Print Service customer, please contact your managed print services provider, who can install the firmware upgrade for you.
Because the security of our customers is of utmost importance to HP, we reiterate our recommendation to follow best practices for securing devices. This includes placing printers behind a firewall and, where possible, disabling remote firmware upload capabilities on exposed printers.
Additional information is available at http://www.hp.com/go/secureprinting
HP deeply appreciates your business and your partnership.
If you have any questions, please do not hesitate to contact your sales representative.
This Urgent Support Notification was sent to (I removed my email address)
because you registered with HP or Compaq as a product owner and
this message is critical to your product ownership. HP prides
itself in being customer focused, quality driven and a company
that customers can trust and count on, and we apologize for any
inconvenience.
HP is committed to respecting your privacy. For more
information, visit our privacy policy at
http://www.hp.com/country/us/en/privacy.html
or contact us at
HP Privacy Mailbox, 11445 Compaq Center Drive W., MS 040307,
Houston, TX 77070.
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This question was solved.
View Solution.

Hello,
The email is legitimate and came from HP indeed.
It is highly recommended to install the latest firmware, which you may find below:
http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=3597358&lang=en&cc=us...
Select your OS version, then follow the latest Firmware and follow the installation instructions.
Regards,
Shlomi
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LaserJet Printers

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