LaserJet Pro 200 color M251nw does not print from internet

I have a LaserJet Pro 200 color M251nw, set up for wireless printing. It finally works when printing from Microsoft Word 2010, but refuses to do so from the internet.
Can anyone help me?
Thanks!
SALLYANNC

Hi @SALLYANNC,
I see by your post that you are unable to print from the internet. I can help you with this.
Run the Windows updates and update your browser.
Try printing from another browser to see if you have the same results.
Download and run the Print and Scan Doctor. It will diagnose the issue and might automatically resolve it. Find and fix common printer problems using HP diagnostic tools for Windows?
What internet browser are you using?
What operating system are you using?
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
How to Find the Windows Edition and Version on Your Computer.
What were the results when you ran the Print and Scan Doctor? (did it print or scan, any error messages)
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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HP Laserjet Pro 200 color M251nw does not print font larger than 48 using Office WORD 2013

If a create a new Word document and I type letters of 72 font, the letters do not print. If the font size is reduced to 48 then it prints. The brand new printer is connected to my laptop via USB. I'm using an HP Laptop Pro 7420s, 32 bit with MS Office H&B 2013. Any ideas as to what should I check? Thank you.
This question was solved.
View Solution.

Hi,
Install the latest firmware for the printer, that should address this type of issues.
For a USB connection use the following tool:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=lj-108129-8&cc=us&dlc=en&lc=en...
For network connection follow these steps:
http://support.hp.com/us-en/product/HP-LaserJet-Pro-200-color-Printer-M251nw/5097632/model/5097639/d...
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Hp laserjet pro 200 color MFP M276n not printing PDF documents

Hello
I am having problems printing PDF documents from our hp laserjet pro 200 color MFP M276n.
I get a blank sheet of paper and a message on the printer saying 49 service error - turn off then on
I can print word/excel documents.
Many thanks
Karen

Hi,
As I understand you get a 49 error while printing PDF document from hp laserjet pro 200 color MFP M276n.
Kindly follow these steps to resolve the issue.
1. Open the PDF document you want to print.
2. Click File > print > Click on the Advanced option > select the print as image option.
though I am an HP employee, I am speaking for myself and not for HP.
--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution

Issue on borderless printing using android HP ePrint app with HP LaserJet Pro 200 color M251nw

Hi,
I am trying to print a pdf document which is of A4 size (11.7 x 8.3 inches without any borders) from android tablet using HP ePrint app along with the printer HP Laserjet Pro 200 color M251nw. When it is printed on A4 sheet, it adds the border on all the sides around 12mm-left, 11mm-right, 8mm-top, 9.5mm-botton margins.
On the printer the firmware datecode shows 20121026, Also the ePrint app which I am using is latest and upto date.
Please let me know how to print the borderless print in A4 sheet.
Regards,
Jaya

Hello revlib,
Welcome to the HP Support Forums!
Turning off the Wireless Direct on the LaserJet Pro 200 color M251nw should have disabled the SSID from broadcasting. Since disabling from the front display did not resolve, let us try from the Embedded Web Server (EWS).
To access the EWS you need to enter the I.P address for the M251nw into the address bar of your web browser. The I.P address can be collected by touching Setup ()> Reports> Network Summary.
Once in the EWS, click Network> Wireless Direct Setup> select Off and Apply.
Let me know if this has help
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Problems with wireless connection on HP LaserJet Pro 200 color M251nw printer

Hi! I have a problem with my printer internet wireless connection. I do everything what is in manual for installation, but my printer won't connect to the internet. I have LaserJet Pro 200 color M251nw.

Hi
With the notes you have posted i see that you are unable to get on to printer apps, web services and eprint, please follow the steps given in the link given below and check the wireless connection and it should resolve the issue.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03325484&tmp_task=solveCategory&cc=us&dlc=en&ju...
Regards
Aneesh
I Represent HP
You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!...

LASERJET PRO 200 COLOR M251nw - new printer acts like there is low ink

This is a brand new printer, has never printed a page correctly. The ink is barely visible like it is out of color, but it shows all is fine. Is there something to clean or an adjustment to fix this?

Hello revlib,
Welcome to the HP Support Forums!
Turning off the Wireless Direct on the LaserJet Pro 200 color M251nw should have disabled the SSID from broadcasting. Since disabling from the front display did not resolve, let us try from the Embedded Web Server (EWS).
To access the EWS you need to enter the I.P address for the M251nw into the address bar of your web browser. The I.P address can be collected by touching Setup ()> Reports> Network Summary.
Once in the EWS, click Network> Wireless Direct Setup> select Off and Apply.
Let me know if this has help
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Unable to Print Wireless anymore HP LaserJet Pro 200 Color M251nw

I've owned my extremely good HP LaserJet Pro 200 Color M251nw for around 10 months now but all of a sudden it has stopped printing wireless. If I print via a USB it works fine. I have downloaded new drivers and Firmware, done numerious restarts on both mac/pcs and printer but this still hasn't fixed the issue. I have run a number of Network Tests and all are coming back OK. When I try to configure the machine using the Online Printer Utility it cannt connect to my network (even though the self diagnostic test on pritner tells me everything is OK. I am running a mixture of both Mac and PC's and cant print from any of my devices. Bonjour print is enabled on the pritner but i cant see a bonjour IP address on my Mac.
Printer is still under warrenty but obviously feel that this is a last resort.

Hi @bluemango,
I see by your post that the printer stopped working over the wireless network. I can help you with this.
Restore the network defaults on the printer.
Go to setup, network setup, restore defaults.
Power cycle the router and computers.
Then run the wireless setup on the printer.
Go to setup, network setup, wireless menu, wireless setup wizard.
Print off a configuration page, to make sure the printer has a valid IP address.
Printing a Configuration Report. Print the report from the printer's control panel.
If you have a valid IP address for the printer then try and access the Embedded Web Server for the printer.
Type the IP address into your web browser's address bar. (Internet Explorer or Safari)
If it loads the printer's network page then the printer is on the network.
On the Mac, try and add the printer through Printers and Scanners or run the installation.
On the Windows computer, run the add printer wizard through the printers window or run the installation.
What operating system are you using?
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
How to Find the Windows Edition and Version on Your Computer.
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP LaserJet Pro 200 color M251nw can't be detected on wired network

New LaserJet Pro 200 color M251nw connects to main computer and functions. Networked computer does not recognize the this new computer. Operating system is Windows XP.
IBM Printer 12 was the printer that was replaced. I used the same USB port that the previous printer was using. Some how the new HP is not being rcognized on the network and I cannot print from the 2nd computer which is connected by the network.
Marc

New LaserJet Pro 200 color M251nw connects to main computer and functions. Networked computer does not recognize the this new computer. Operating system is Windows XP.
IBM Printer 12 was the printer that was replaced. I used the same USB port that the previous printer was using. Some how the new HP is not being rcognized on the network and I cannot print from the 2nd computer which is connected by the network.
Marc

LaserJet Pro 200 Color M251nw : Wifi turned off but still broadcasting

Hello there,
First of all, forgive my English.
I have a HP LaserJet Pro 200 color M251nw, so it has wifi capability. Since the printer is plugged with an ethernet cable to my router, I don't feel the need to use the wifi embedded in the printer.
Thing is, when if I turn off the wifi on the printer, and even if I disable "wifi direct printing", I can still see the SSID of the printer on my home devices (HP-Print-a6-LaserJet 200 color).
I have looked on the forum and tried the "factory reset" by turning on, unplug both printer and wall socket, wait for 15 seconds... etc. It didn't work. I have also already installed the latest firmware.
Any help would be greatly appreciated! :-)
This question was solved.
View Solution.

Hello revlib,
Welcome to the HP Support Forums!
Turning off the Wireless Direct on the LaserJet Pro 200 color M251nw should have disabled the SSID from broadcasting. Since disabling from the front display did not resolve, let us try from the Embedded Web Server (EWS).
To access the EWS you need to enter the I.P address for the M251nw into the address bar of your web browser. The I.P address can be collected by touching Setup ()> Reports> Network Summary.
Once in the EWS, click Network> Wireless Direct Setup> select Off and Apply.
Let me know if this has help
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Laserjet pro 200 color mfp m276nw stop printing memory low

laserjet pro 200 color mfp m276nw stops printing giving an error message that the is memory low. How do I clear the memory?

I have had the same issue, cannot print multiple pages without having the memory low error appear. I have cleared the faxes from the setting menu. I have done an NVRAM reset and am able to print a 3 page document once and then receive the low memory error when I attempt to print another 3 page document. Please PM me the way to resolve this problem. Thanks in advance.

HP LaserJet Pro 200 color MFP M276 - not able to print black when any color is empty

Hi,
We have 2x HP LaserJet Pro 200 color MFP M276n in our office, both have firmware date code 20121026.
The problem is that when ever one of the colored toner cartridges gets empty it fails to print even black & white documents and freezes in the replace cartridge screen.
In system supplies settings it is configured to print only black when colored supplies are below very low threshold limit.
Since the printer is freezing in the warning screen and only powering it off and on helps to bring it back alive, it seems that this is a software or firmware issue. I didnt find any firmware updates for this model though.
It doesnt make any sense that it is not possible to use the printer at all when only one of colored cartridges is empty. Any thoughts on how to solve this issue are welcome.

Hi,
The firmware that you have mentioned is old and the latest version available is
Version
20131216
it is always advisable to update the printer to the latest firmware. Please update the firmware form the given link
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=kj-108130-4&cc=us&dlc=en&lc=en...
Hope this helps....
Although I am an HP employee, I am speaking for myself and not for HP.
*Say thanks by clicking the "Kudos! Star" which is on the left*
Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.

Laserjet Pro 200 color m251nw touch screen

The touch screen does not work except for teh keys outside of the touchscreen area. The printer prints
OK, but I need to change the IP address and cannot get the touch screen to work. It displays fine.

Thanks for replying back from the PM sjlocknar.
Make sure there is no damage on the power cord and that it is connected directly to a wall outlet.
The printer shouldn't be exposed to any electric or magnetic field.
Try another power cord, you can use a monitor power cord to test it. Just to rule that out.
I would do a hard reset to see if that will resolve the issue.
Leave the printer on and unplug the power cable from the printer and wall outlet for 30-60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation.
Update the printer's firmware. HP LaserJet Pro 200 color Printer M251nw Drivers.
Is the printer still in warranty?
If the issue persists, then I would recommend to call HP Tech Support for further assistance to see what other options are available for you at 800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region. Contact HP Worldwide.
Please let me know the results.
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Which inf file to use for HP LaserJet Pro 200 color m251nw, when updating the driver?

My printer is LaserJet Pro 200 color Printer M251nw. I visited the support page and found there is a newer driver.
Driver (61.117.01.15301)
Currently my driver version is 61.117.1.11493. I want to upgrade the driver.
After downloading and unzipping the files into the folder, I found there are 3 inf files in the folder:
hpcm251u.inf
hpcm251c.inf
hpbuio70l.inf
So which one should I install? I am disappointed at the lack of information and inconvenience in upgrading the driver.
June

Hi CJKim,
Welcome to the HP Forums.
I see that you are trying to update the driver and are not sure which .inf to choose.
I will be happy to help you.
Since it is running through the add printer wizard you can select any one of the .inf files you listed
to update the drivers.
Thank you for posting on the HP Forums.
Have a great day.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Laserjet pro 200 color MFP won't print cyan

My HP LaserJet Pro 200 color MFP M276nw printer has stopped printing cyan. It does it for files sent to the printer as well as just trying to make a copy. The cyan cartridge has been replaced and status shows full. I've run all the onboard diagnositics, cleaning page, etc. with no luck. How do I determine the problem and fix it?

Hi , Thanks for getting back to me! It's not abnormal to see some print quality issues once your toner is lower that 20%. Were you able to complete the steps in the document that I sent? Is there any cyan on the print quality printout at all? If not, it could be a defective toner cartridge. I would suggest contacting HP Support to inquire about a replacement if it is a Genuine HP toner cartridge.**Fill in the model number and the form to receive a case number for quicker assistance. If a replacement toner cartridge does not resolve the issue, then it's possible that the printer may need to be serviced. Hope this helps!Thanks again for posting, and have a great day.

HP LaserJet Pro 200 Color MFP M276n: not enough Memory

Hi, my new M276n printer has memory problems. Print jobs above two pages are being stopped with a "not enough memory" notification. I searched this forum and found a "temporary" fix (reset printer to default settings) and a mysteriously missing Step 3 (removed from the message). This does not help in the long run because after just 4 more prints I have the same problem again. I don't print a whole lot, mainly Amazon returns labels and information. Reset or not, the information page shows 127MB out of 256MB available memory. What is the other half used for? Questions: 1. Is there a fix?2. Will it help if I disable unneeded functionality (fax)?3. CAN I disable fax? (If so: how?)4. Is there a fix? Thanks!

Hi,
As I understand you get a 49 error while printing PDF document from hp laserjet pro 200 color MFP M276n.
Kindly follow these steps to resolve the issue.
1. Open the PDF document you want to print.
2. Click File > print > Click on the Advanced option > select the print as image option.
though I am an HP employee, I am speaking for myself and not for HP.
--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution

LaserJet Pro 200 color M251nw does not print from internet

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