LASERJET PRO 200 COLOR M251nw - new printer acts like there is low ink

This is a brand new printer, has never printed a page correctly. The ink is barely visible like it is out of color, but it shows all is fine. Is there something to clean or an adjustment to fix this?

Hello revlib,
Welcome to the HP Support Forums!
Turning off the Wireless Direct on the LaserJet Pro 200 color M251nw should have disabled the SSID from broadcasting. Since disabling from the front display did not resolve, let us try from the Embedded Web Server (EWS).
To access the EWS you need to enter the I.P address for the M251nw into the address bar of your web browser. The I.P address can be collected by touching Setup ()> Reports> Network Summary.
Once in the EWS, click Network> Wireless Direct Setup> select Off and Apply.
Let me know if this has help
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Similar Messages

Unable to Print Wireless anymore HP LaserJet Pro 200 Color M251nw

I've owned my extremely good HP LaserJet Pro 200 Color M251nw for around 10 months now but all of a sudden it has stopped printing wireless. If I print via a USB it works fine. I have downloaded new drivers and Firmware, done numerious restarts on both mac/pcs and printer but this still hasn't fixed the issue. I have run a number of Network Tests and all are coming back OK. When I try to configure the machine using the Online Printer Utility it cannt connect to my network (even though the self diagnostic test on pritner tells me everything is OK. I am running a mixture of both Mac and PC's and cant print from any of my devices. Bonjour print is enabled on the pritner but i cant see a bonjour IP address on my Mac.
Printer is still under warrenty but obviously feel that this is a last resort.

Hi @bluemango,
I see by your post that the printer stopped working over the wireless network. I can help you with this.
Restore the network defaults on the printer.
Go to setup, network setup, restore defaults.
Power cycle the router and computers.
Then run the wireless setup on the printer.
Go to setup, network setup, wireless menu, wireless setup wizard.
Print off a configuration page, to make sure the printer has a valid IP address.
Printing a Configuration Report. Print the report from the printer's control panel.
If you have a valid IP address for the printer then try and access the Embedded Web Server for the printer.
Type the IP address into your web browser's address bar. (Internet Explorer or Safari)
If it loads the printer's network page then the printer is on the network.
On the Mac, try and add the printer through Printers and Scanners or run the installation.
On the Windows computer, run the add printer wizard through the printers window or run the installation.
What operating system are you using?
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
How to Find the Windows Edition and Version on Your Computer.
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Issue on borderless printing using android HP ePrint app with HP LaserJet Pro 200 color M251nw

Hi,
I am trying to print a pdf document which is of A4 size (11.7 x 8.3 inches without any borders) from android tablet using HP ePrint app along with the printer HP Laserjet Pro 200 color M251nw. When it is printed on A4 sheet, it adds the border on all the sides around 12mm-left, 11mm-right, 8mm-top, 9.5mm-botton margins.
On the printer the firmware datecode shows 20121026, Also the ePrint app which I am using is latest and upto date.
Please let me know how to print the borderless print in A4 sheet.
Regards,
Jaya

Hello revlib,
Welcome to the HP Support Forums!
Turning off the Wireless Direct on the LaserJet Pro 200 color M251nw should have disabled the SSID from broadcasting. Since disabling from the front display did not resolve, let us try from the Embedded Web Server (EWS).
To access the EWS you need to enter the I.P address for the M251nw into the address bar of your web browser. The I.P address can be collected by touching Setup ()> Reports> Network Summary.
Once in the EWS, click Network> Wireless Direct Setup> select Off and Apply.
Let me know if this has help
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Problems with wireless connection on HP LaserJet Pro 200 color M251nw printer

Hi! I have a problem with my printer internet wireless connection. I do everything what is in manual for installation, but my printer won't connect to the internet. I have LaserJet Pro 200 color M251nw.

Hi
With the notes you have posted i see that you are unable to get on to printer apps, web services and eprint, please follow the steps given in the link given below and check the wireless connection and it should resolve the issue.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03325484&tmp_task=solveCategory&cc=us&dlc=en&ju...
Regards
Aneesh
I Represent HP
You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!...

LaserJet Pro 200 color M251nw does not print from internet

I have a LaserJet Pro 200 color M251nw, set up for wireless printing. It finally works when printing from Microsoft Word 2010, but refuses to do so from the internet.
Can anyone help me?
Thanks!
SALLYANNC

Hi @SALLYANNC,
I see by your post that you are unable to print from the internet. I can help you with this.
Run the Windows updates and update your browser.
Try printing from another browser to see if you have the same results.
Download and run the Print and Scan Doctor. It will diagnose the issue and might automatically resolve it. Find and fix common printer problems using HP diagnostic tools for Windows?
What internet browser are you using?
What operating system are you using?
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
How to Find the Windows Edition and Version on Your Computer.
What were the results when you ran the Print and Scan Doctor? (did it print or scan, any error messages)
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP LaserJet Pro 200 color M251nw can't be detected on wired network

New LaserJet Pro 200 color M251nw connects to main computer and functions. Networked computer does not recognize the this new computer. Operating system is Windows XP.
IBM Printer 12 was the printer that was replaced. I used the same USB port that the previous printer was using. Some how the new HP is not being rcognized on the network and I cannot print from the 2nd computer which is connected by the network.
Marc

New LaserJet Pro 200 color M251nw connects to main computer and functions. Networked computer does not recognize the this new computer. Operating system is Windows XP.
IBM Printer 12 was the printer that was replaced. I used the same USB port that the previous printer was using. Some how the new HP is not being rcognized on the network and I cannot print from the 2nd computer which is connected by the network.
Marc

LaserJet Pro 200 Color M251nw : Wifi turned off but still broadcasting

Hello there,
First of all, forgive my English.
I have a HP LaserJet Pro 200 color M251nw, so it has wifi capability. Since the printer is plugged with an ethernet cable to my router, I don't feel the need to use the wifi embedded in the printer.
Thing is, when if I turn off the wifi on the printer, and even if I disable "wifi direct printing", I can still see the SSID of the printer on my home devices (HP-Print-a6-LaserJet 200 color).
I have looked on the forum and tried the "factory reset" by turning on, unplug both printer and wall socket, wait for 15 seconds... etc. It didn't work. I have also already installed the latest firmware.
Any help would be greatly appreciated! :-)
This question was solved.
View Solution.

Hello revlib,
Welcome to the HP Support Forums!
Turning off the Wireless Direct on the LaserJet Pro 200 color M251nw should have disabled the SSID from broadcasting. Since disabling from the front display did not resolve, let us try from the Embedded Web Server (EWS).
To access the EWS you need to enter the I.P address for the M251nw into the address bar of your web browser. The I.P address can be collected by touching Setup ()> Reports> Network Summary.
Once in the EWS, click Network> Wireless Direct Setup> select Off and Apply.
Let me know if this has help
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Which inf file to use for HP LaserJet Pro 200 color m251nw, when updating the driver?

My printer is LaserJet Pro 200 color Printer M251nw. I visited the support page and found there is a newer driver.
Driver (61.117.01.15301)
Currently my driver version is 61.117.1.11493. I want to upgrade the driver.
After downloading and unzipping the files into the folder, I found there are 3 inf files in the folder:
hpcm251u.inf
hpcm251c.inf
hpbuio70l.inf
So which one should I install? I am disappointed at the lack of information and inconvenience in upgrading the driver.
June

Hi CJKim,
Welcome to the HP Forums.
I see that you are trying to update the driver and are not sure which .inf to choose.
I will be happy to help you.
Since it is running through the add printer wizard you can select any one of the .inf files you listed
to update the drivers.
Thank you for posting on the HP Forums.
Have a great day.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP Laserjet Pro 200 Color - won't print due to lack of memory

My new HP Laserjet Pro 200 Color printer won't print and gives me an error message saying it has insufficient memory.
How do I delete the memory on my printer so it will print?
And how do I change the settings so it quits saving documents in the future?
Thanks so much.
Rick

Welcome to the forums RicjBinkley
I noticed your post about your LaserJet 200 showing you an "insufficient memory" message and your printer not printing.
Please let me know which LJ 200 you have and I will look into this for you to see what I can find!
HP LaserJet Pro 200 color MFP M276nw
HP LaserJet Pro 200 color Printer M251nw
Thank you
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Laserjet Pro 200 color m251nw touch screen

The touch screen does not work except for teh keys outside of the touchscreen area. The printer prints
OK, but I need to change the IP address and cannot get the touch screen to work. It displays fine.

Thanks for replying back from the PM sjlocknar.
Make sure there is no damage on the power cord and that it is connected directly to a wall outlet.
The printer shouldn't be exposed to any electric or magnetic field.
Try another power cord, you can use a monitor power cord to test it. Just to rule that out.
I would do a hard reset to see if that will resolve the issue.
Leave the printer on and unplug the power cable from the printer and wall outlet for 30-60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation.
Update the printer's firmware. HP LaserJet Pro 200 color Printer M251nw Drivers.
Is the printer still in warranty?
If the issue persists, then I would recommend to call HP Tech Support for further assistance to see what other options are available for you at 800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region. Contact HP Worldwide.
Please let me know the results.
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

LaserJet Pro 200 color mfp m276 Printing issues

I have had this printer for about a year now. Now it has started printing solid black lines across the page I am printing, whether it be from my computer or a fax. I can run the cleaning process from the printer and its fine for a few hours and then back to the solid black lines. It gets so bad there is more ink on the paper than white when it does this. Have tried everything I can think of to cure this to no avail. I am running hp cartridges and just plain white paper. Any ideas as to how to fix this. These lines are thick lines, just not _____ but are about 1 " wide each.
I really need help with this really soon or I will have to replace it with another brand. I use this in my office and can't have important faxes coming across with all these lines so I can't read it. I posted this Saturday and still waiting for someone to respond.

Hi @RandallRaley ,
I understand that when printing, you are getting solid black lines across the paper and now on the back of the paper. You are using HP cartridges, plain paper and have ran the cleanings with the same result. I can help you today.
Try another type of 20lb -24lb plain paper to see if you have the same results.
I would do a hard reset to see if that will resolve the issue.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation.
Update the printer's firmware. HP LaserJet Pro 200 color MFP M276nw Drivers.
Select your operating system, click next, click the link for firmware.
Try printing again.
If the issue persists, follow the steps for aligning and cleaning the toners, printing a Print Quality page, inspecting the toner for damage, checking the paper and driver settings to see if this will resolve the issue.
Troubleshooting Print Quality Issues.
How is the printer connected? (USB/Ethernet/Wireless)
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
Are you getting the black lines on the Hardware Self Tests also?
Where is the printer located? (on a desk, on a enclosed shelf in desk)
What kind of paper are you using?
What is the weight of the paper?
Was there any black on the toner?
Please provide in detail the results if you are still having issues.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP LaserJet Pro 200 color MFP M276nw - Printing problems with HPeprint App on Ipad mini

Hi,
my name is Domenico and I have the following problem:
I have setup my HP LaserJet Pro 200 color MFP M276nw in HPePrint App on my Ipad mini, but I am able to print directly.
When I send a page to print through my tablet, on the printer screen I can see the following message:
"Manual feed.
Plain, A4
Or press [OK] to use available media"
So, I have to press OK on the printer screen to print the page.
How can I avoid this problem?
Thanks,
Domenico

solved!!!
Domenico

LaserJet Pro 200 Color M251nw : Cannot find its WiFi broadcast signal

I have a unique problem. I have a PC which is connected to my router via ethernet cable. I also have an iMac which is connected to the network wirelessly. I have a LaserJet Pro 200 M251nw connected to my router via ethernet cable.
I was able to print from my iMac by selecting the printer network and printing, and then switching back to my router to access the internet.
I use VMWare on my iMac in order to use Wordperfect 12. I was printing fine from Wordperfect until there was a power outage.
Nothing was damaged, but now I cannot get the WiFi broadcast from my printer any more. I cannot print from my iMac, my iPad or anything. I am confused as to the wireless direct printing and wireless printing. I am trying to figure out how to get my printer to broadcast its WiFi signal.
I am no where near technically inclined and I cannot figure this out. I did try to restore the defaults on the printer, but with every forum I have visited, I am getting more and more confused.
Can someone help me resolve this issue. If you need any further information, I will gladly provide.
I am in a desperate situation. My work demands a printer, and right now I have no means of being able to deliver.

Welcome to the HP Forums DominoDiva,
I see by your post that you are unable to print over the network through the Ethernet connection.
I can help you with this issue.
Wireless Direct is to connect directly to the printer's network and be able to print.
Wifi is to connect over the wireless network. You can access the internet at the same time and still be able to print.
Since you are connecting the printer with a Ethernet cable to the router the Wifi is automatically turned off.
You can only use one or the other.
With the Ethernet cable still connected to the router, print a configuration page to see if the printer is getting a valid IP address from the router.
Printing a Configuration Report.
Select Method one.
If not, power cycle the router and try another port on the router.
If you have a valid IP address for the printer then try and access the Embedded Web Server for the printer. If it connects then the printer and the computer are connected.
Type the IP address into your web browser's address bar. (Safari)
Click the Apple menu, and then click System Preferences.
Click Printers & Scanners, then click the + sign.
Select the printer from the list. (make sure the printer listed beside use: shows proper the printer name and not Airprint) Click on the add button. (you might have to click on the dropdown to select your printer)
Test the printer.
If you are having network issues, then add the printer through the IP Protocal.
After clicking the + button, select the IP icon across the top, type in the printer's IP address, select jet direct below and then Apply.
Test the printer on Mac platform to verify it isn't the printer or a hardware issue.
Reinstall the printer in the VMWare if you are still having issues.
You might need to contact the VMWare manufacturer for any possible issues or assistance.
If you need further assistance, let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP Laserjet Pro 200 color M251nw does not print font larger than 48 using Office WORD 2013

If a create a new Word document and I type letters of 72 font, the letters do not print. If the font size is reduced to 48 then it prints. The brand new printer is connected to my laptop via USB. I'm using an HP Laptop Pro 7420s, 32 bit with MS Office H&B 2013. Any ideas as to what should I check? Thank you.
This question was solved.
View Solution.

Hi,
Install the latest firmware for the printer, that should address this type of issues.
For a USB connection use the following tool:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=lj-108129-8&cc=us&dlc=en&lc=en...
For network connection follow these steps:
http://support.hp.com/us-en/product/HP-LaserJet-Pro-200-color-Printer-M251nw/5097632/model/5097639/d...
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

LaserJet Pro 200 color M251nw problem installing driver

I have the LaserJet Pro Color M251nw printer and I tried to uninstall and reinstall the driver because the wireless was not working. Now when I try to re install I get an error message that says fatal error. Can someone help me please? I am operating on Windows 7 64 bit.

Here is a version of the software that is most up to date for your OS :
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=5255...
Remove the software from the computer and then install the software again through the link I have provided.
Let me know how that goes!
-Spencer
PS have a great day!

LASERJET PRO 200 COLOR M251nw - new printer acts like there is low ink

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