LaserJet Pro 200 color MFP M276n

Dear all
I have the new LaserJet Pro 200 color MFP M276n
and after it did go to sleep moode, i just touch the screen and it will be awake, but the main buttons (Back, Cancle, Home) doesn't work, and I have to restart the printer everytime...
many thanks

Hi @Omarchik ,
I see that you are having issues with the printer waking up. I would be happy to help you.
Update the printer's firmware. Software and Drivers. Select Option 2 and wait for the page to load and then select the link for firmware.
I would power cycle the router and setup a Static IP address to see if that will resolve the issue. Go to Solution three: Assign the printer a static IP address. Printer Does Not Maintain Wireless Connection. Disregard the title.
What operating system are you using?
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
How to Find the Windows Edition and Version on Your Computer.
If there is anything else I can help you with, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Similar Messages

Hp laserjet pro 200 color MFP M276n not printing PDF documents

Hello
I am having problems printing PDF documents from our hp laserjet pro 200 color MFP M276n.
I get a blank sheet of paper and a message on the printer saying 49 service error - turn off then on
I can print word/excel documents.
Many thanks
Karen

Hi,
As I understand you get a 49 error while printing PDF document from hp laserjet pro 200 color MFP M276n.
Kindly follow these steps to resolve the issue.
1. Open the PDF document you want to print.
2. Click File > print > Click on the Advanced option > select the print as image option.
though I am an HP employee, I am speaking for myself and not for HP.
--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution

HP LaserJet Pro 200 Color MFP M276n issue with the software

Dear Members,
When i'm trying to install the drivers for the printer HP LaserJet Pro 200 Color MFP M276n, on Windows Xp the issue is specific on windows xp only i tried on two machines its the same and its fine when i try to intall on windows 7.
Error Message:
A problem occured while preparing to install software to your system please restart your computer, and run this installer agian.
Please assist me for the above issue and thanks.
Regards
mbsiddiqui

Hi mbsiddiqui,
When a printer is connected by USB, the computer recognizes it and it will show up in the device manager, if it didn't fully install it will still be listed in the device manager and will not find it again when the printer is reconnected. We have to remove the old entry first.
Leave the printer connected by the USB cable.
Check the device manager to see if the printer is listed.
Go to start, right click my computer, left click properties, click on the hardware tab, then device manager.
Look for the printer entry, it might be listed as other devices, unknown device, delete the entry by right clicking it and select uninstall, it might show up under universal serial bus controllers as USB printing support, if USB composite device is listed then also delete it, delete the entry by right clicking it and select uninstall.
Since the software is already installed for the Ethernet connection, from device manager, click on Action and select scan for new hardware.
If it doesn't find the printer then it might have a ghost key in the registry causing the printer not to be detected again.
Let me know the results.
How is the printer listed?
Were you able to find new hardware?
What is the printer entry showing now in the device manager?
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP LaserJet Pro 200 Color MFP M276n: not enough Memory

Hi, my new M276n printer has memory problems. Print jobs above two pages are being stopped with a "not enough memory" notification. I searched this forum and found a "temporary" fix (reset printer to default settings) and a mysteriously missing Step 3 (removed from the message). This does not help in the long run because after just 4 more prints I have the same problem again. I don't print a whole lot, mainly Amazon returns labels and information. Reset or not, the information page shows 127MB out of 256MB available memory. What is the other half used for? Questions: 1. Is there a fix?2. Will it help if I disable unneeded functionality (fax)?3. CAN I disable fax? (If so: how?)4. Is there a fix? Thanks!

Hi,
As I understand you get a 49 error while printing PDF document from hp laserjet pro 200 color MFP M276n.
Kindly follow these steps to resolve the issue.
1. Open the PDF document you want to print.
2. Click File > print > Click on the Advanced option > select the print as image option.
though I am an HP employee, I am speaking for myself and not for HP.
--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution

HP LaserJet Pro 200 Color MFP M276n: Memory low

Hi, my new M276n printer has memory problems. Print jobs above two pages are being stopped with a "not enough memory" notification. I searched this forum and found a "temporary" fix (reset printer to default settings) and a mysteriously missing Step 3 (removed from the message). This does not help in the long run because after just 4 more prints I have the same problem again. I don't print a whole lot, mainly Amazon returns labels and information. Reset or not, the information page shows 127MB out of 256MB available memory. What is the other half used for? Questions: 1. Is there a fix?2. Will it help if I disable unneeded functionality (fax)?3. CAN I disable fax? (If so: how?)4. Is there a fix? Thanks!

Restoring the defaults doesnt usually purge out the memory of a printer. You need a cold reset to complete that proceedure. Cold Reset steps:http://h30434.www3.hp.com/t5/Printing-Issues-Troubleshooting/HP-LaserJet-Pro-200-color-MFP-M276nw-Cold-reset/td-p/5060955 The video at the bottom of the first page is very helpful.

HP LaserJet Pro 200 color MFP M276 - not able to print black when any color is empty

Hi,
We have 2x HP LaserJet Pro 200 color MFP M276n in our office, both have firmware date code 20121026.
The problem is that when ever one of the colored toner cartridges gets empty it fails to print even black & white documents and freezes in the replace cartridge screen.
In system supplies settings it is configured to print only black when colored supplies are below very low threshold limit.
Since the printer is freezing in the warning screen and only powering it off and on helps to bring it back alive, it seems that this is a software or firmware issue. I didnt find any firmware updates for this model though.
It doesnt make any sense that it is not possible to use the printer at all when only one of colored cartridges is empty. Any thoughts on how to solve this issue are welcome.

Hi,
The firmware that you have mentioned is old and the latest version available is
Version
20131216
it is always advisable to update the printer to the latest firmware. Please update the firmware form the given link
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=kj-108130-4&cc=us&dlc=en&lc=en...
Hope this helps....
Although I am an HP employee, I am speaking for myself and not for HP.
*Say thanks by clicking the "Kudos! Star" which is on the left*
Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.

LaserJet pro 200 color MFP M276nw Network Setup Issues

Successfully set up the printer. Elected to use Wifi option. Wireless computers are able to print to it no problem. Went to go do my first scan, and it tells me to setup the print to network drive. So i go to do this, and the HP software on the host computer (with USB connection) tells me that it can not setup unless is printer is connected to a network.
Obviouslly it is connected to a network....
So turned off Wifi. Turned off printer. Wired it to the router. Turned on. And still get the error message. For that matter, can not find in the Printer menu (on printer) where i can "setup" a wired connection.
I am a computer nerd, but for some reason i gots the dumb today. Some pointers would be appreciated - regarding the printer that is.
This question was solved.
View Solution.

Hi @joe_smoe ,
I see that you are having issues Scanning from the printer's control panel, you are getting a message to setup the printer to a network drive. I would be happy to help you.
I have provided some steps for you to try. I would suggest though, since the printer is already on the wireless network with the other computers, to just create a new port for wireless on the computer that was setup by a USB connection, instead of setting up the Ethernet connection. A Ethernet connection will turn off the Wireless on the printer.
Since you are now connecting the printer to the router by a Ethernet connection, you can print a Configuration Page to get the printer's IPv4 address. HP LaserJet Pro 200 Color MFP M276n and MFP M276nw - Printing a Configuration Report.
Then you can create a new port for the Ethernet connection.
Then go into Devices and Printers, right click the printer and left click Printer Properties, select the Ports tab.
Click Add Port, select Standard TCP/IP Port, then select New Port and follow the wizard.
Type in the proper IPv4 address for the printer.
Make sure the printer is online.
Test the printer.
Here is a document for how to Scan From the Control Panel (Including Scan to Email, to a PDF, and to a Network Folder) for HP Lase...
If there is anything else I can help you with, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

LaserJet Pro 200 color mfp m276 Printing issues

I have had this printer for about a year now. Now it has started printing solid black lines across the page I am printing, whether it be from my computer or a fax. I can run the cleaning process from the printer and its fine for a few hours and then back to the solid black lines. It gets so bad there is more ink on the paper than white when it does this. Have tried everything I can think of to cure this to no avail. I am running hp cartridges and just plain white paper. Any ideas as to how to fix this. These lines are thick lines, just not _____ but are about 1 " wide each.
I really need help with this really soon or I will have to replace it with another brand. I use this in my office and can't have important faxes coming across with all these lines so I can't read it. I posted this Saturday and still waiting for someone to respond.

Hi @RandallRaley ,
I understand that when printing, you are getting solid black lines across the paper and now on the back of the paper. You are using HP cartridges, plain paper and have ran the cleanings with the same result. I can help you today.
Try another type of 20lb -24lb plain paper to see if you have the same results.
I would do a hard reset to see if that will resolve the issue.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation.
Update the printer's firmware. HP LaserJet Pro 200 color MFP M276nw Drivers.
Select your operating system, click next, click the link for firmware.
Try printing again.
If the issue persists, follow the steps for aligning and cleaning the toners, printing a Print Quality page, inspecting the toner for damage, checking the paper and driver settings to see if this will resolve the issue.
Troubleshooting Print Quality Issues.
How is the printer connected? (USB/Ethernet/Wireless)
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
Are you getting the black lines on the Hardware Self Tests also?
Where is the printer located? (on a desk, on a enclosed shelf in desk)
What kind of paper are you using?
What is the weight of the paper?
Was there any black on the toner?
Please provide in detail the results if you are still having issues.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP LaserJet Pro 200 Color MFP M276nw scan to mail with google.

hello,
i got a HP LaserJet Pro 200 Color MFP M276nw printer. and i want to use the scan to mail feature.
But when i am setting up my google account as head account where the printer should send the mails from it doesn't work. i don't get the scan's into my mail. does somebody got a user guide for me how it is done and with the settings i have to use?

Hi @dennieboy96 ,
I see by your post that you would like to setup the scan to email. I would like to help.
Are you trying to setup the scan to email from the printer or from the HP Software?
I have included both documents.
Scan From the Control Panel (Including Scan to Email, to a PDF, and to a Network Folder) for HP Lase...
Scan from Windows 7 With the Full Feature HP Software for HP LaserJet Multifunction Printers.
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP Laserjet PRO 200 - Colour MFP M276n | Forward Fax to Email

Hi!
I can't understand why it isn't possibile to forward a fax to a list of email address instead of print them (or forward the fax to another number), it could really save a lot of paper, also because the printer can already send a scan to an email address.
Am I missing some some option in the control panel or am I really supposed to
print a fax and then scan it?
If this function is not available are you going to implement it in the next firmware update? I think it would be really appreciated!
Thanks!

Hi FrancescoPromo,
Welcome to the HP Forums, I hopeyou enjoy your experience!
I see from your post that you would like to know if you can forward a fax to email, if there are any updates for this available.
I will be happy to help you.
You can send and receive faxes from the computer software. You can fax single or multiple faxes at a time.
There is no option available for sending faxes through emails.
I have provided the manual with information for faxing. Pages 97 and 103 provide this process.
LASERJET PRO 200 COLOR MFP.
These are the available features for this model through the control panel.
Scan to USB Drive.
Scan to Network Folder.
Scan to E-mail.
Thank you for posting on the HP Forums.
Have a nice day.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP LaserJet Pro 200 color MFP M276nw. The fax forwarding feature no longer will forward a fax.

I am using the HP LaserJet Pro 200 color MFP M276nw. Is it possible to forward the fax as a email instead of printing it out? The current fax forwarding feature only supports forwarding to another fax number but not email. If fax forwarding to email is not support, is there any other solution?
Albert

Hi @Albert1024 , I understand that you aren't able to forward the faxes. I can help you today.
You can only forward that faxes from the printer to the fax number.
Check to make sure the Fax Forwarding didn't get turned off and it is still showing the correct fax number.
1. From the Home screen, touch the Fax button.
2. Touch the Fax Menu button.
3. Touch the Receive Options button.
4. Touch the Forward Fax button, and touch the On button.
5. Use the keypad to enter the fax-forwarding number, and then touch the OK button.
Turn off the Private Receive.
1. From the Home screen, touch the Setup button.
2. Touch the Fax Setup menu.
3. Touch the Advanced Setup menu.
4. Scroll to and touch the Private Receive button, and then touch the Off button.
Clear out the saved faxes, to make sure this isn't causing any issues.
Go to Setup on the printer, Services, Fax Service and select Clear Saved Faxes.
Update the printer's firmware. HP LaserJet Pro 200 color MFP M276nw Drivers.
If you are still having issues, we can try a full reset on the printer.
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Hp Laserjet pro 200 color MFP M276nw

Im having an issue with the installation of the software and the scanning of the printer. When i try to do a full install it goes well up to the part where i have to reconnect to usb port to my computer, at that point the installation starts to go very, very slow. When it get to 99% it gives me a fatal error saying i have to restart my computor and do the process again. i have done it multiple times with no success. I followed by going online and getting the drivers from HP and did the installations individually. I am finally able to print. When i go to scan a documents i only get 3 options on the printer: scan to usb, scan to network and scan to wireless. I dont have anyother options and i have downloaded the drivers for the scanner. I dont know what to do anymore.
Thank you

Hi @HPuser84,
I will do my best to help you be able to scan with the Laserjet pro 200 color MFP M276nw printer.
There are only 3 options from the printer to scan to, scanning to PC isn't a option with this model, if you want to scan from the computer, you would have to use the HP Scan Software on the computer.
I have provided a document for how to scan through the HP Software and from the printer's control panel.
Scan from Windows 7 With the Full Feature HP Software for HP LaserJet Multifunction Printers.
Scan From the Control Panel (Including Scan to Email, to a PDF, and to a Network Folder) for HP Lase...
If the scanning software and drivers still didn't fully install and you had the fatal error again, uninstall the software.
Disconnect the USB cable first. Uninstalling the Printer Software.
Then start the installation again, immediately follow the steps in this document after connecting the USB cable please.
A Fatal Error Displays During Software Installation. Disregard the printer model. This should allow the software to fully install properly.
Please let me know if you require any additional assistance.
Have a fantastic day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP LaserJet Pro 200 color MFP M276nw - Printing problems with HPeprint App on Ipad mini

Hi,
my name is Domenico and I have the following problem:
I have setup my HP LaserJet Pro 200 color MFP M276nw in HPePrint App on my Ipad mini, but I am able to print directly.
When I send a page to print through my tablet, on the printer screen I can see the following message:
"Manual feed.
Plain, A4
Or press [OK] to use available media"
So, I have to press OK on the printer screen to print the page.
How can I avoid this problem?
Thanks,
Domenico

solved!!!
Domenico

How to Print Envelopes - HP LaserJet Pro 200 color MFP

I can't work out how to print envelopes on my HP LaserJet Pro 200 color MFP.
I put the envelope upright (flap down) in the adjustable tray at the very top of the machine (as I have done in almost every printer I've used) and it prints the address on a sheet of paper!

Hi goodgrandma ,
I see by your post that you would also like to know how to print envelopes.
I will be happy to help you.
Both the Laserjet m251 and M276 have a main tray only.
Above the tray is the jam access door to remove paper jams.
To print on the envelopes, you would need to remove all the paper from the main tray and load the envelopes in the main (bottom) tray, to print to envelopes with these two units.
If you are using Word Application, click on Tools, select Letters and Mailing/Envelopes and labels, the envelope box will open, in the envelope tab enter your address, click on Options, click the Printing Options tab, you will need to change the Feed from to Auto, it is likely set to Manual.
What is the full name and product
number of your printer? How Do I Find My Model Number or Product Number?
Hope this helps.
Thank you for posting on the HP Forums.
Have a great day!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP LaserJet Pro 200 color MFP M276nw Wireless option is gone!!!

I have a HP LaserJet Pro 200 color MFP M276nw. The blue lit wireless icon used to stay on steady and all was fine for quite a while, then the Blue icon would start flashing like it lost it connection to the wireless router. I would just recycle the power on the printer and let it reboot. Usually it would connect with the router again but, it's been getting worse lately. I figured I would try to the latest firmware to the printer as maybe there was a clitch with the original firmware.........Well, now I get no blue wireless icon and the wireless menu disappeared from the touch screen. I tried to access the wireless settings in the web browser, the program said "this product does not support wireless connectivity.......WHAT?!!!!! I tried a "cold reset" on the printer to clear everything and still have no wireless option. I suppose its going to stick with the same firmware that was last installed. I did notice that the printer lists itself with an "N" at the end of the model # on any printed report instead of the "NW" its supposed to be. I did download the printer firmware from the Pro 200 color MFP M276nw support page. it's acting like it now has the firmware for the non-wireless version of this printer. This is the firmware I used
file name:
M276_colorMFP_Series_FW_Update-20140521.exe [1/1, 14.32M]
. Any Ideas how to fix this? Seems like this is the wrong firmware for this printer. Everything else appears to work ok.
Bob

****UPDATE**** After running a few copies through the printer the wireless feature showed up again. The printed reports started to show this printer with the "NW" at the end of the model number instead of just the "N". After a few minutes it all went away again. Seeing the correct model number show up for a few minutes made me believe the correct printer firmware is installed. To make this a short story, I ordered the wireless PCA assy (Small internal wireless circuit board, HP part #1150-7940) and replaced it. It's been working great for the past few days( since the board was replaced). Apparently, if the system does not see a working wireless board it defaults to the non-wireless model number and the wireless option disappears from the menu screen. The other thing is there apparently is no fault code that covers this type of failure.....frustrating, to say the least. I will update if this is not the fix but, it looks like I got it!
Thanks!!!!!!!
Bob

LaserJet Pro 200 color MFP M276n

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