LaserJet pro 200 color MFP M276nw Network Setup Issues

Successfully set up the printer. Elected to use Wifi option. Wireless computers are able to print to it no problem. Went to go do my first scan, and it tells me to setup the print to network drive. So i go to do this, and the HP software on the host computer (with USB connection) tells me that it can not setup unless is printer is connected to a network.
Obviouslly it is connected to a network....
So turned off Wifi. Turned off printer. Wired it to the router. Turned on. And still get the error message. For that matter, can not find in the Printer menu (on printer) where i can "setup" a wired connection.
I am a computer nerd, but for some reason i gots the dumb today. Some pointers would be appreciated - regarding the printer that is.
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Hi @joe_smoe ,
I see that you are having issues Scanning from the printer's control panel, you are getting a message to setup the printer to a network drive. I would be happy to help you.
I have provided some steps for you to try. I would suggest though, since the printer is already on the wireless network with the other computers, to just create a new port for wireless on the computer that was setup by a USB connection, instead of setting up the Ethernet connection. A Ethernet connection will turn off the Wireless on the printer.
Since you are now connecting the printer to the router by a Ethernet connection, you can print a Configuration Page to get the printer's IPv4 address. HP LaserJet Pro 200 Color MFP M276n and MFP M276nw - Printing a Configuration Report.
Then you can create a new port for the Ethernet connection.
Then go into Devices and Printers, right click the printer and left click Printer Properties, select the Ports tab.
Click Add Port, select Standard TCP/IP Port, then select New Port and follow the wizard.
Type in the proper IPv4 address for the printer.
Make sure the printer is online.
Test the printer.
Here is a document for how to Scan From the Control Panel (Including Scan to Email, to a PDF, and to a Network Folder) for HP Lase...
If there is anything else I can help you with, just let me know.
Have a nice day!
Thank You.
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Gemini02
I work on behalf of HP

Similar Messages

LaserJet pro 200 color MFP M276nw - Scan setup and installation on Mac Yosemite

Hi all,
I just bought a new LaserJet pro 200 color MFP M276nw and I'm trying (since 4 days) to coorectly install it.
My target would be to use it through the wifi connection and I correctly set it by the front panel.
When I try to install the printer by wifi, I can install the print driver but I can't find the scan driver.
I tried connecting it by ethernet and the system point out a multifunction scanner and printer driver. If use them, it works correctly.
Whenever I pull out the lan cable to use it by wifi it lose the scan functions.
What am I doing wrong?
Thanks
Gianluigi
This question was solved.
View Solution.

Hi @gianluigi1982 ,
I see that you are experiencing issues scanning over the wireless network, but you can scan by a Ethernet connection.
I would like to help.
What drivers did you install for the printer? (Apple Update or the 10.9 download drivers)
I checked our Lab computer with 10.10 installed on it and I was able to scan through Printers and Scanners over the Wireless network.
Check the driver version installed.
Go to the Apple, System Preferences, Printers and Scanners, highlight the Laserjet, click on the Print tab on the right side of the window and select Options and Supplies.
On the General tab it will list the driver version.
19.9 is the one listed on the lab.
What driver do you have showing?
Check the driver name that is installed for the printer. Make sure it shows just the printer's name.
Click the Apple menu and then click System Preferences. Click Printers & Scanners, highlight the printer name on the left side and on the right side of the screen it should show the printer's name. (Laserjet Pro 200 MFP M276)
If the full printer name isn't listed correctly, delete it and add the printer name back in from the list. Click the - sign to delete the driver and then click the + sign to add the driver, might have to click the drop down to select the printer's name to add it in.
On the Printers and Scanners window, highlight the printer on the left side, on the right side of the window you should have a Print/Scan tab, click on Scan, then Open Scanners and test the scanning. If you don't have the Scan tab, let me know.
Did you add the printer as a Bonjour printer or through the IP Protocal? (can't scan through IP Protocal)
Are you using the automatic IP address, or your own Static IP address?
Here is some information for Scanning in OS X v10.10 Yosemite Without HP Software.
Please provide in detail the results if you are still having issues.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP

Laserjet pro 200 color mfp m276nw network folder setup on PC Windows 7

I am trying and trying and trying to setup my Network Folder Setup and I either get the message that there is an error with the file path or an error with my username.
I DO NOT have a password for my username.
I have copied and pasted the file path \\OWNER-PC\Scanning
The file is definately set-up for sharing and all permissions are enabled.
I am not putting in a PIN at this time.
Can anyone help me to setup this network folder?
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View Solution.

Hi @Username57 ,
I understand that you are having issues setting up the network folder. I will certainly do my best to help you.
I have provided a document with the steps for setting up the scan to network folder.
Scan From the Control Panel (Including Scan to Email, to a PDF, and to a Network Folder) for HP Lase...
It is usually a issue with the Network Path for the network folder created.
Create a folder anywhere on the computer.
Right click the folder and left click properties, select the Sharing tab, click the Share button, select who you want to share the folder with or everyone. On the same Sharing tab copy the Network Path. (example \\envy1730\users \Envy\desktop\networkfolder
In the embedded web server for the printer go to the Scan tab, select network folder setup, paste in the path for the network folder. Go through the wizard.
If those steps don't work then follow steps 1, 2, 3, to resolve this issue to try and get the network folder and path.
Step one: Make sure that the computer user account is password protected.
1.Click the Windows icon, then click Control Panel.
2.Click User Accounts, then select the account you used to log into the computer.
3.Click Change your Windows password, then find the user account you used to log into the computer.
•If the user account is password protected, continue to the next step.
•If the user account is not password protected, click Create a password for your account to create a password, and then continue to the next step.
Step two: Define the network location
1.Click the Windows icon, then click Control Panel.
2.Click Network and Sharing Center.
3.In the View your active networks section, click Public network under your network name. The Set Network Location window opens.
4.Select Home Network or Work Network, then click Close.
Step three: Make sure that the network sharing and discovery options are correct
1.Open the Network and Sharing Center window.
2.Click Choose homegroup and sharing options.
3.In the Share libraries and printers section, select Documents.
4.In the Other homegroup actions section, click Change advanced sharing settings.
5.In the Advanced sharing settings window, make sure that the following network options are turned on:
•Network discovery
•File sharing
•Public folder sharing (read and write access)
•Password protected sharing
6.Click Save changes.
7.Your computer network is now successfully set to complete the Scan and Fax to Network. Folder or Digital Fax to Network Folder Wizard.
One user on another post had to do the following:
There was a problem in the "advanced sharing settings window". They turned it off, the option which is after the 128 encryption, I mean the "password protected sharing".
Please let me know the outcome.
Happy New Years!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

LaserJet Pro 200 color MFP m276nw no network connection with Linksys HUB

Hello
I've setup my LaserJet Pro 200 color MFP m276nw to connect to my home network using a wired connction.
When connected directly to my router the connection initializes and successfully recieves an ip address. I've been able to access all the network function connected to my router directly either wired or wirelessly.
I also have an old Linksys hub and when the printer is connected to the hub, it does not initialize the network connection. The hub works with every other sevice in my network, including a few game consoles and a Mac Mini.
Is there an advance network setting I should be looking at?
Thank you
This question was solved.
View Solution.

Hi,
Remove any wired connection before attempting to connect via wireless.
Print off the printers network configuration and check the settings against your routers settings.
Ensure that router and printer are using the same frequency.
Review this HP posted information once you have the above information in hand.
This information might also be helpful.
Review page the wireless setup information starting on page 115.
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HP LaserJet Pro 200 Color MFP M276nw scan to mail with google.

hello,
i got a HP LaserJet Pro 200 Color MFP M276nw printer. and i want to use the scan to mail feature.
But when i am setting up my google account as head account where the printer should send the mails from it doesn't work. i don't get the scan's into my mail. does somebody got a user guide for me how it is done and with the settings i have to use?

Hi @dennieboy96 ,
I see by your post that you would like to setup the scan to email. I would like to help.
Are you trying to setup the scan to email from the printer or from the HP Software?
I have included both documents.
Scan From the Control Panel (Including Scan to Email, to a PDF, and to a Network Folder) for HP Lase...
Scan from Windows 7 With the Full Feature HP Software for HP LaserJet Multifunction Printers.
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP LaserJet Pro 200 color MFP M276nw - No Embedded Web Server (Port 80 not even showing open)

The embedded web server on our LaserJet Pro 200 color MFP M276nw is not responding and a port scan of the printer shows that port 80 is not open. We have power cycled the printer and that did not resolve the issue.
Is there a way to check the status of the embedded web server through the control panel on the printer?
Are there any other steps we can take to restore the embedded web server?
Thanks in advance.

Hello csandrews68,
I see you have an LaserJet Pro 200 color MFP M276nw that the Embedded Web Server will not load, port 80 shows as closed.
I suggest restoring the network defaults on the printer:
From the home screen on the printer push Setup (wrench and gear icon)
Go to and select Network Setup
Push Restore Defaults
With defaults restored, connect the printer back to the network and try to load the EWS.
Let me know if that helped.
Thanks,
JERENDS
I work on behalf of HP
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Laserjet pro 200 color mfp m276nw Scan to Email issue

My laserjet pro 200 color mfp m276nw claims email is not set-up. I have entered in the e-mail addresses to send the scans to, but it still claims it is not setup. How do I setup this feature? I already have the "Send an Email" feature working where it sends the scan "from" my e-mail, but I want to use the Address Book feature and just send to a specific e-mail.

HI @Username57 ,
I see by your post that you what to setup the scan to email on the printer. I would like to help you out with this issue today.
I have provided a document for How to Scan: From the Control Panel. Select Scan to an email.
If you are still having issues then go into the printer's Embedded Web Server by typing in the printer's IP address in your web browser and setup a Static IP and set the DNS address.
Click the Network tab, then click on IP4 config on the left side.
Click on Network Address (IP)
Select Manual.
Type in the printer's information and IP address.
Set the DNS Address Configuration as Manual. Under Network Information, it looks like you can change the settings there.
Set the preferred address as 8.8.8.8
Set the Alternate address as 8.8.4.4 and confirm the changes.
Try setting it up again.
If you need further assistance, just let me know.
Happy New Years!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Identifying the scan file for the Laserjet Pro 200 color MFP M276nw on a MacBookPro

In order to scan to a file on my Laserjet Pro 200 Color MFP M276nw, I need to register a file on my MacBookPro that the scan file can be sent. The Mac is using Mac OS 10.10 which is claimed to be supported by HP. But, I am unable to provide the registration information so that the scan file can be sent to the Mac. Can someone help me with this problem?

Hi @NeilPayze ,
I see that you are having issues setting up the scan file. I would like to help you out today.
If you are trying to setup a scan to a network folder, please follow these steps:
Create a folder on the desktop.
Hold down the control button and click on the folder you just created and select Get Info.
Check Share folder.
Under Sharing & Permissions select Read & Write.
Close that window.
Go to the Apple, System Preferences, Sharing.
Check File Sharing, select the folder created, then select Read & Write.
Click on options.
Check Share files and folders using SMB.
Check Share files and folders using AFP.
Below check Account name.
Then click on Done.
On the same windows, with File Sharing highlighted, to the right of that under File Sharing: ON, write down the
IP address.
Then close that window.
Open the Embedded Web Server for the printer.
Click on the Scan tab.
Click on Network Folder Setup.
Delete any old entries.
Then click on New.
Display Name: Type in any display name.
Network Path: \\computer's IP\folder name
Example: \\192.168.22.104\scan
Username:Computers User name.
Password: Computers Password.
Then click on Save and Test at the bottom right corner.
Please let me know the results.
Have a great day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Sleep mode LaserJet Pro 200 color MFP M276nw

Hello, My LaserJet Pro 200 color MFP M276nw seems to have gotten into some sort of "sleep" mode:When I send something to the printer, it no longer prints, until I touch the LCD screen which seems to "wake it up," at which point it prints the documents in its queue.Any information as to how to get it out of this mode would be appreciated. Thanks.

Hi hpr7busr, Welcome to the HP Forums.
I see that you are having issues with the printer waking up from sleep mode.
I will be happy to help you. Make sure the printer is connected directly to a wall outlet. (don't use a power hub or a surge protector) How is the printer connected? (USB/Ethernet/Wireless) It may not be the printer, it may be your router's inability to wake the printer if the printer is networked.
What router are you using?
Can you get into its settings?
If you can then look for and enable "Multicasting".
If not you will have to contact the router company.
Disconnect the routers power cable next time this happens, wait 10 seconds, then reconnect the power cable. Wait till it's ready. Try printing again. If it prints then it is a communication issue between the printer and the router not recognizing the printer. I have provided a document to setup a static IP address on the printer for better communication between the router. Printer Does Not Maintain a Wireless Connection.Solution three: Assign the printer a static IP address. This information was provided by the manual. LASERJET PRO 200 COLOR MFP. Starting from page 137. The product automatically wakes from the auto power-down mode when it receives jobs or when
you use a button on the control panel. You can change which events cause the product to wake.
Open the following menus:
œ System Setup
œ Energy Settings
œ Auto Power Down
œ Wake Events
To turn off a wake event, select the event and then select the No option or yes. Check out the settings to make sure they are set properly. You can set the sleep delay on the printer, but the default setting is 15 minutes.
1. From the Home screen, touch the Setup button.
2. Open the following menus:
● System Setup
● Energy Settings
● Sleep Delay
3. Select the time for the sleep delay.
Let me know how this goes for you!
Thank you for posting on the HP Forums.
Have a great day.

HP LaserJet Pro 200 color MFP M276nw. The fax forwarding feature no longer will forward a fax.

I am using the HP LaserJet Pro 200 color MFP M276nw. Is it possible to forward the fax as a email instead of printing it out? The current fax forwarding feature only supports forwarding to another fax number but not email. If fax forwarding to email is not support, is there any other solution?
Albert

Hi @Albert1024 , I understand that you aren't able to forward the faxes. I can help you today.
You can only forward that faxes from the printer to the fax number.
Check to make sure the Fax Forwarding didn't get turned off and it is still showing the correct fax number.
1. From the Home screen, touch the Fax button.
2. Touch the Fax Menu button.
3. Touch the Receive Options button.
4. Touch the Forward Fax button, and touch the On button.
5. Use the keypad to enter the fax-forwarding number, and then touch the OK button.
Turn off the Private Receive.
1. From the Home screen, touch the Setup button.
2. Touch the Fax Setup menu.
3. Touch the Advanced Setup menu.
4. Scroll to and touch the Private Receive button, and then touch the Off button.
Clear out the saved faxes, to make sure this isn't causing any issues.
Go to Setup on the printer, Services, Fax Service and select Clear Saved Faxes.
Update the printer's firmware. HP LaserJet Pro 200 color MFP M276nw Drivers.
If you are still having issues, we can try a full reset on the printer.
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Hp Laserjet pro 200 color MFP M276nw

Im having an issue with the installation of the software and the scanning of the printer. When i try to do a full install it goes well up to the part where i have to reconnect to usb port to my computer, at that point the installation starts to go very, very slow. When it get to 99% it gives me a fatal error saying i have to restart my computor and do the process again. i have done it multiple times with no success. I followed by going online and getting the drivers from HP and did the installations individually. I am finally able to print. When i go to scan a documents i only get 3 options on the printer: scan to usb, scan to network and scan to wireless. I dont have anyother options and i have downloaded the drivers for the scanner. I dont know what to do anymore.
Thank you

Hi @HPuser84,
I will do my best to help you be able to scan with the Laserjet pro 200 color MFP M276nw printer.
There are only 3 options from the printer to scan to, scanning to PC isn't a option with this model, if you want to scan from the computer, you would have to use the HP Scan Software on the computer.
I have provided a document for how to scan through the HP Software and from the printer's control panel.
Scan from Windows 7 With the Full Feature HP Software for HP LaserJet Multifunction Printers.
Scan From the Control Panel (Including Scan to Email, to a PDF, and to a Network Folder) for HP Lase...
If the scanning software and drivers still didn't fully install and you had the fatal error again, uninstall the software.
Disconnect the USB cable first. Uninstalling the Printer Software.
Then start the installation again, immediately follow the steps in this document after connecting the USB cable please.
A Fatal Error Displays During Software Installation. Disregard the printer model. This should allow the software to fully install properly.
Please let me know if you require any additional assistance.
Have a fantastic day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP LaserJet Pro 200 color MFP M276nw - Printing problems with HPeprint App on Ipad mini

Hi,
my name is Domenico and I have the following problem:
I have setup my HP LaserJet Pro 200 color MFP M276nw in HPePrint App on my Ipad mini, but I am able to print directly.
When I send a page to print through my tablet, on the printer screen I can see the following message:
"Manual feed.
Plain, A4
Or press [OK] to use available media"
So, I have to press OK on the printer screen to print the page.
How can I avoid this problem?
Thanks,
Domenico

solved!!!
Domenico

Unable to install the scanner on the HP LaserJet Pro 200 color MFP M276nw in windows 7 64 bit

HI
am unable to install the scanner on the HP LaserJet Pro 200 color MFP M276nw Drivers in windows 7 64 bit , after runing the setup ,the printer will finshing the installation process and and it will show that the HP Scan and HP fax failed.

Hi @Chembo ,
I see you're experiencing issues installing the printer software. I will do my best to assist you with this issue.
I would disable all the start up programs and temporarily turn off the Antivirus Software and any Real Time Scanning in the Antivirus Software also, to see if that is causing the issue. How to use MSCONFIG . Click on the Startup tab and click Disable all, Then click the Services tab and check Hide All Microsoft Services.
Restart the computer.
Disconnect the USB cable from the printer.
Run the uninstall from the CD.
Go start, computer, right click on the CD for the printer, left click open in a new window, double click on uninstall.
Make sure that the print spooler service is running.
Right-click Print Spooler, and then click Properties.
If the Startup type is set to Manual or Disabled, click the drop-down list, click Automatic, and then click Apply.
Under Service status, click Stop and then Start, and then click OK.
Run the installation again and don't connect the cable until prompted.
Test the printer.
Then you will have to go back and enable the Startup programs, Microsoft Services and turn the Antivirus Software back on again.
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP Laserjet Pro 200 color MFP M276nw, cannot air print

Madam/Sir,
How do I install air print on my HP Laserjet Pro 200 color MFP M276nw so that I may print using my apple devices (ipad, iphone). Currently I can only print through wireless connection which is 'moody' - doesn't print at times.
Regards
Rahul

Hi,
It supports AirPrint as shown:
http://support.apple.com/kb/ht4356
Please read on the first page of the above link:
How to print in iOS
You can print from Apple apps like Mail, Safari, Photos, Camera, Maps, Pages, Numbers, Keynote, and more. Many apps available from the App Store also offer this feature.
To print, follow these steps:
Tap or at the bottom of your screen.
Tap .
Choose your printer, the number of copies you want, and then tap Print.
Make sure that you are on the same network as the AirPrint printer that you want to use. All AirPrint-enabled printers on the same network should be displayed, including those that are properly configured for a Wide Area Network (WAN).
Regards.
BH
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HP LaserJet Pro 200 color MFP M276nw Wireless option is gone!!!

I have a HP LaserJet Pro 200 color MFP M276nw. The blue lit wireless icon used to stay on steady and all was fine for quite a while, then the Blue icon would start flashing like it lost it connection to the wireless router. I would just recycle the power on the printer and let it reboot. Usually it would connect with the router again but, it's been getting worse lately. I figured I would try to the latest firmware to the printer as maybe there was a clitch with the original firmware.........Well, now I get no blue wireless icon and the wireless menu disappeared from the touch screen. I tried to access the wireless settings in the web browser, the program said "this product does not support wireless connectivity.......WHAT?!!!!! I tried a "cold reset" on the printer to clear everything and still have no wireless option. I suppose its going to stick with the same firmware that was last installed. I did notice that the printer lists itself with an "N" at the end of the model # on any printed report instead of the "NW" its supposed to be. I did download the printer firmware from the Pro 200 color MFP M276nw support page. it's acting like it now has the firmware for the non-wireless version of this printer. This is the firmware I used
file name:
M276_colorMFP_Series_FW_Update-20140521.exe [1/1, 14.32M]
. Any Ideas how to fix this? Seems like this is the wrong firmware for this printer. Everything else appears to work ok.
Bob

****UPDATE**** After running a few copies through the printer the wireless feature showed up again. The printed reports started to show this printer with the "NW" at the end of the model number instead of just the "N". After a few minutes it all went away again. Seeing the correct model number show up for a few minutes made me believe the correct printer firmware is installed. To make this a short story, I ordered the wireless PCA assy (Small internal wireless circuit board, HP part #1150-7940) and replaced it. It's been working great for the past few days( since the board was replaced). Apparently, if the system does not see a working wireless board it defaults to the non-wireless model number and the wireless option disappears from the menu screen. The other thing is there apparently is no fault code that covers this type of failure.....frustrating, to say the least. I will update if this is not the fix but, it looks like I got it!
Thanks!!!!!!!
Bob

LaserJet pro 200 color MFP M276nw Network Setup Issues

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