LaserJet Pro 200 colour MFP M27nw - problem to scan from ADF

I seem a new LaserJet Pro 200 colour MFP M27nw running on a PC with Windows 8 and have just realised that whenever I scan from the Automatic Document Feeder (ADF), no output file is generated. The original document is drawn into the document feeder successfully and the printer display reports that the scan is ready. However, no file containing the scan is generated. This happens irrespective of whether I send the output to USB or to email and irrespective of whether the original document has single or multiple sheets.
Interestingly, the ADF works well if I try to produce hardcopies, that is, the printer is able to drawn in the sheets o fthe original document from the ADF (be it single or multiple sheets), and produce hardcopies of the original successfully. Moreover I have no problem to scan single or multiple sheet documents when the original document is loaded through the Flatbed Scanner rather than the Document Feeder Scanner.
Appreciate any help. Thanks
Stephen
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HI @StephenScerri ,
I see by your post that when you scan from the ADF there is no output file containing the scan that is generated to USB or to email. You can copy from the ADF and scan successfully from the flatbed. I would like to help.
Is this printer the Laserjet Pro 200 MFP M127nw?
I have provided a document for How to Scan: Windows 8.
When you scan from the ADF, do you get a scan preview from the computer software?
Or is it previewing the scan but not saving it to the computer?
What software are you using to scan with?
Try saving the scan to the computer, if you are getting a preview, to see if it will save the scan there.
Please provide in detail the results if you are still having issues.
Have a great day!
Thank You.
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Gemini02
I work on behalf of HP

Similar Messages

HP Laserjet PRO 200 - Colour MFP M276n | Forward Fax to Email

Hi!
I can't understand why it isn't possibile to forward a fax to a list of email address instead of print them (or forward the fax to another number), it could really save a lot of paper, also because the printer can already send a scan to an email address.
Am I missing some some option in the control panel or am I really supposed to
print a fax and then scan it?
If this function is not available are you going to implement it in the next firmware update? I think it would be really appreciated!
Thanks!

Hi FrancescoPromo,
Welcome to the HP Forums, I hopeyou enjoy your experience!
I see from your post that you would like to know if you can forward a fax to email, if there are any updates for this available.
I will be happy to help you.
You can send and receive faxes from the computer software. You can fax single or multiple faxes at a time.
There is no option available for sending faxes through emails.
I have provided the manual with information for faxing. Pages 97 and 103 provide this process.
LASERJET PRO 200 COLOR MFP.
These are the available features for this model through the control panel.
Scan to USB Drive.
Scan to Network Folder.
Scan to E-mail.
Thank you for posting on the HP Forums.
Have a nice day.
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Gemini02
I work on behalf of HP

HP Laserjet Pro 200 Colour MFP M276nw

How do I scan up to 30 or 50 pages at once, good quality yet NB at a compressed size for assignments with this printer? I do have HP LJ200 M276 Scan. I also have the Readiris Pro 12 software that came with the product, but the quality and compression is not that effective with Readiris. Surely I do not have to splash out for another scanner?
Aslo, I do not seem to find the amount of sheets one can load in the ADF (document feeder).
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Hi T3L,
I see that you you would like to scan 30 or 50 pages with good quality but not at a compressed size. I can help you with this.
I have provided the specifications for this model. Click on the Specs tab. HP LaserJet Pro 200 color MFP M276nw.
If you click on HP Data Sheet on the Specs sheet it will provide more information on this printer.
The ADF capacity is 35 standard sheets.
Here is a document for changing all the scan settings through the basic settings, advanced settings and the resolution and color settings. You can specify to create a new file for each scan or to combine multiple scans into one file through the advanced settings under the file tab. Scan. Select your operating system.
The higher the dpi the better quality you will get, but the file will be larger.
Hope this helps.
Have a great day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP

HP LaserJet Pro 200 color MFP M276nw - Printing problems with HPeprint App on Ipad mini

Hi,
my name is Domenico and I have the following problem:
I have setup my HP LaserJet Pro 200 color MFP M276nw in HPePrint App on my Ipad mini, but I am able to print directly.
When I send a page to print through my tablet, on the printer screen I can see the following message:
"Manual feed.
Plain, A4
Or press [OK] to use available media"
So, I have to press OK on the printer screen to print the page.
How can I avoid this problem?
Thanks,
Domenico

solved!!!
Domenico

HP LaserJet Pro 200 color MFP M276 - not able to print black when any color is empty

Hi,
We have 2x HP LaserJet Pro 200 color MFP M276n in our office, both have firmware date code 20121026.
The problem is that when ever one of the colored toner cartridges gets empty it fails to print even black & white documents and freezes in the replace cartridge screen.
In system supplies settings it is configured to print only black when colored supplies are below very low threshold limit.
Since the printer is freezing in the warning screen and only powering it off and on helps to bring it back alive, it seems that this is a software or firmware issue. I didnt find any firmware updates for this model though.
It doesnt make any sense that it is not possible to use the printer at all when only one of colored cartridges is empty. Any thoughts on how to solve this issue are welcome.

Hi,
The firmware that you have mentioned is old and the latest version available is
Version
20131216
it is always advisable to update the printer to the latest firmware. Please update the firmware form the given link
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=kj-108130-4&cc=us&dlc=en&lc=en...
Hope this helps....
Although I am an HP employee, I am speaking for myself and not for HP.
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Laserjet Pro 200 color MFP M276nw

Can print all files except Adobe (PDF) which freeze the printer. Have downloaded all relevant new software and still does not work. Was able to print PDF files until recently when the problem started. Supplier has not been able to solve the problem and cannot seem to get hold of anyone at HP who can help us. Any ideas ?

Hi Mariners,
I understand you are having an issue with Laserjet Pro 200 color MFP M276nw and printing a PDF.
In order to assist you correctly I would need some other information.
What is the current OS on the computer?
What is the model number?
Have you installed the printer from the disc on the computer?
Have you done a firmware update with this product?
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=kj-108130-3&cc=uk&dlc=en&lc=en...
Please feel free to contact me for assistance.
Thanks
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Laserjet pro 200 color MFP won't print cyan

My HP LaserJet Pro 200 color MFP M276nw printer has stopped printing cyan. It does it for files sent to the printer as well as just trying to make a copy. The cyan cartridge has been replaced and status shows full. I've run all the onboard diagnositics, cleaning page, etc. with no luck. How do I determine the problem and fix it?

Hi , Thanks for getting back to me! It's not abnormal to see some print quality issues once your toner is lower that 20%. Were you able to complete the steps in the document that I sent? Is there any cyan on the print quality printout at all? If not, it could be a defective toner cartridge. I would suggest contacting HP Support to inquire about a replacement if it is a Genuine HP toner cartridge.**Fill in the model number and the form to receive a case number for quicker assistance. If a replacement toner cartridge does not resolve the issue, then it's possible that the printer may need to be serviced. Hope this helps!Thanks again for posting, and have a great day.

HP Laserjet Pro 200 color MFP M276nw, cannot air print

Madam/Sir,
How do I install air print on my HP Laserjet Pro 200 color MFP M276nw so that I may print using my apple devices (ipad, iphone). Currently I can only print through wireless connection which is 'moody' - doesn't print at times.
Regards
Rahul

Hi,
It supports AirPrint as shown:
http://support.apple.com/kb/ht4356
Please read on the first page of the above link:
How to print in iOS
You can print from Apple apps like Mail, Safari, Photos, Camera, Maps, Pages, Numbers, Keynote, and more. Many apps available from the App Store also offer this feature.
To print, follow these steps:
Tap or at the bottom of your screen.
Tap .
Choose your printer, the number of copies you want, and then tap Print.
Make sure that you are on the same network as the AirPrint printer that you want to use. All AirPrint-enabled printers on the same network should be displayed, including those that are properly configured for a Wide Area Network (WAN).
Regards.
BH
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HP LaserJet Pro 200 Color MFP M276nw: cannot install on Windows XP Professional 64-bit

Hi all,
I am trying to install (via USB) the printing driver for my HP LaserJet Pro 200 Color MFP M276nw printer, but my operating system is Windows XP Professional 64-bit, Service Pack 2. The installer stops with an error saying that the system is not supported. Are there any basic drivers available to fix this problem, or do I necessarily need to upgrade my OS?
Thank you,
Alessio

XP 64-bit is not supported. (see system requirements)
Now is a good time to consider a O/S upgrade because of the end of life come April/2014 for Windows XP.
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Touchscreen Laserjet pro 200 color MFP M276nw

I have a HP laserjet pro 200 color MFP M276nw since 2 months. Since yesterday the touch-screen does not reacts anymore when I select an item. I just can touch the help icon, the home icon and the return icon. But when the touch screen is in sleep-mode I can touch in the middle of the screen and it wakes up.
So I don't know if it is a problem with the touch screen or it is a setting.

Hi @Netiv ,
I see that you are experiencing issues with the touch screen not working on the printer. I will do my best to help you.
With the cyan toner being low, shouldn't affect the display on the printer. It will just cause poor quality printing.
Did you already try the hard reset?
Make sure the printer is connected directly to a wall outlet. (don't use a power hub or a surge protector) This ensures the printer is receiving full power and may help this situation.
The printer shouldn't be exposed to any electric or magnetic field.
Try another power cord, you can use a monitor power cord to test it. Just to rule that out.
I will send you another step to try in a private message. It may not work though if it is a hardware issue with the printer itself. In the forum beside your handle name just click on the envelope to view it.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

LaserJet pro 200 color MFP M276nw Network Setup Issues

Successfully set up the printer. Elected to use Wifi option. Wireless computers are able to print to it no problem. Went to go do my first scan, and it tells me to setup the print to network drive. So i go to do this, and the HP software on the host computer (with USB connection) tells me that it can not setup unless is printer is connected to a network.
Obviouslly it is connected to a network....
So turned off Wifi. Turned off printer. Wired it to the router. Turned on. And still get the error message. For that matter, can not find in the Printer menu (on printer) where i can "setup" a wired connection.
I am a computer nerd, but for some reason i gots the dumb today. Some pointers would be appreciated - regarding the printer that is.
This question was solved.
View Solution.

Hi @joe_smoe ,
I see that you are having issues Scanning from the printer's control panel, you are getting a message to setup the printer to a network drive. I would be happy to help you.
I have provided some steps for you to try. I would suggest though, since the printer is already on the wireless network with the other computers, to just create a new port for wireless on the computer that was setup by a USB connection, instead of setting up the Ethernet connection. A Ethernet connection will turn off the Wireless on the printer.
Since you are now connecting the printer to the router by a Ethernet connection, you can print a Configuration Page to get the printer's IPv4 address. HP LaserJet Pro 200 Color MFP M276n and MFP M276nw - Printing a Configuration Report.
Then you can create a new port for the Ethernet connection.
Then go into Devices and Printers, right click the printer and left click Printer Properties, select the Ports tab.
Click Add Port, select Standard TCP/IP Port, then select New Port and follow the wizard.
Type in the proper IPv4 address for the printer.
Make sure the printer is online.
Test the printer.
Here is a document for how to Scan From the Control Panel (Including Scan to Email, to a PDF, and to a Network Folder) for HP Lase...
If there is anything else I can help you with, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Hp laserjet pro 200 color MFP M276n not printing PDF documents

Hello
I am having problems printing PDF documents from our hp laserjet pro 200 color MFP M276n.
I get a blank sheet of paper and a message on the printer saying 49 service error - turn off then on
I can print word/excel documents.
Many thanks
Karen

Hi,
As I understand you get a 49 error while printing PDF document from hp laserjet pro 200 color MFP M276n.
Kindly follow these steps to resolve the issue.
1. Open the PDF document you want to print.
2. Click File > print > Click on the Advanced option > select the print as image option.
though I am an HP employee, I am speaking for myself and not for HP.
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LaserJet Pro 200 color MFP M276nw/ a code 79 service error turn off then on, on screen the product

I have an HP LaserJet Pro 200 color MFP M276nw. I keep getting a code 79 service error turn off then on, on screen the product

I have same problem - this doesn't help. Did you did something that worked?

HP LaserJet Pro 200 Color MFP M276n issue with the software

Dear Members,
When i'm trying to install the drivers for the printer HP LaserJet Pro 200 Color MFP M276n, on Windows Xp the issue is specific on windows xp only i tried on two machines its the same and its fine when i try to intall on windows 7.
Error Message:
A problem occured while preparing to install software to your system please restart your computer, and run this installer agian.
Please assist me for the above issue and thanks.
Regards
mbsiddiqui

Hi mbsiddiqui,
When a printer is connected by USB, the computer recognizes it and it will show up in the device manager, if it didn't fully install it will still be listed in the device manager and will not find it again when the printer is reconnected. We have to remove the old entry first.
Leave the printer connected by the USB cable.
Check the device manager to see if the printer is listed.
Go to start, right click my computer, left click properties, click on the hardware tab, then device manager.
Look for the printer entry, it might be listed as other devices, unknown device, delete the entry by right clicking it and select uninstall, it might show up under universal serial bus controllers as USB printing support, if USB composite device is listed then also delete it, delete the entry by right clicking it and select uninstall.
Since the software is already installed for the Ethernet connection, from device manager, click on Action and select scan for new hardware.
If it doesn't find the printer then it might have a ghost key in the registry causing the printer not to be detected again.
Let me know the results.
How is the printer listed?
Were you able to find new hardware?
What is the printer entry showing now in the device manager?
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP

Are total impressions Usage Page cumulative ongoing? HP LaserJet Pro 200 color MFP M276nw

I have a HP LaserJet Pro 200 color MFP M276nw
Are total impressions on the Usage Page report cumulative for the life of the machine?
I want to print a "Usage Page" monthly, because I want to know how many total impressions (prints & copies) I print every month, or between two dates for that matter. This will also help me to know how many impressions I get from my ink, etc.
If the "Total Impressions" are cumulative, then I can just subtract the two numbers - one from the last - to get the difference. But if this is not the case, then I will not have accurate information.
Please help.
Thank you.
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View Solution.

Yes, the total impressions count is cumulative over the life of the product.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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LaserJet Pro 200 colour MFP M27nw - problem to scan from ADF

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