Laserjet Pro 200MFP, lights on but won't function or communicate

Laserjet Pro 200 MFP screen is blank, surrounding lights on, won't operate or commuunicate.

Hi @ntcktt,
I see by your post that the display is blank but the lights are on. I can help you with this.
I would do a hard reset to see if that will resolve the issue.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation.
Try another outlet in another room, just to rule that out.
What is the full name and product number of your printer? How Do I Find My Model Number or Product Number?
There are about 4 Laserjet 200 models.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Similar Messages

HP LaserJet Pro C1415fn color MFP - fax won't work

I have a LaserJet Pro CM1415fn color MFP on a Windows 7 64-bit laptop. I've been using the printer for two years now.
At the moment the fax function only works if I use it manually (i.e. if I place a sheet of paper on the scanner, select the "Fax" button on the printer touch pad and dial the number). However, if I want to send a fax via the PC interface, it won't work.
For example, if I open a PDF, click on "Print" and select "HP LaserJet Professional CM 1410 Series Fax", nothing happens -- no window/interface will open. If I select "HP Send Fax" or "HP Fax Setup Wizard" from the program menu, nothing happens.
I've always been sending faxes this way and I just don't know what happened... Can anyone please help?
Thanks in advance!
Claudia

Hi @Clabee ,
I see that you can't fax from the PC anymore. I can help you with this.
If this just recently happened, I would do a System Restore back to when everything was working properly.
System Restore for Windows 7.
If you would prefer not to do the System Restore, uninstall and reinstall the printer software. It might become corrupted.
Here are the steps to run the uninstall from the computer or the CD.
To uninstall from program files:
Touch the Windows key and the E key to access the computer window.
Select the C drive.
Select program files or program files x86.
Open the HP and printer name folder.
Select uninstall.
Uninstall the software from the CD:
Touch the Windows key and the E key to access the computer window. Right click on the CD for the printer, left click open in a new window, double click on uninstall.
Disable all the start up programs and temporarily turn off the Antivirus Software. How to use MSCONFIG .
Click on the start up tab and click disable all.
Download, save and install the latest drivers.
HP LaserJet Pro CM1415fnw Color Multifunction Printer Drivers.
Test the printer and try sending a fax again from the PC.
Then you will need to go back in and enable the start up programs and turn the Antivirus Software back on again.
If you need further assistance, just let me know.
Have a wonderful day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Color LaserJet Pro MFP M176n installed but not printing

Hello Everyone,
I have problem with my printer Color LaserJet Pro MFP M176n.
at thebegining i try to install it buteverytime i run the installer it give me HP Installer error, so i installed the Microsoft Net Framework 3.5 and run the install and it was working perfict, i install the driver on USB cable and after it show me successfull and print test page and finish, so i click print test page and in printer and fax the printer M176n Show 1 printing job and then 0 but no print came out i try again same, i remove the cable and plug it again the printer is responding perfictly but still not printing i check the scanner and its working fine but only the printing is not, so i try to install it through network and it was sccessfully installed with IP but when i print, still the same 1 printing Job but nothing came out of the printer when it came 0 printing job.
Please help......
- Windows is windows XP 32bit
- Printer name Color LaserJet Pro MFP M176n PCLms
Thanks
I did try to use Scan Doctor, the printer didnt print at the first check but when it ask forenternal print test page it printed then it ask me toif it print of not and i click yes it print in enternal print so it ask me to remove and reinstall so i did 2 to 3 times and still same will not print but when run Scan doctor it will print on enternal print .....
Wael Hilal

Hello @ Averus89,
Welcome to the HP forum. 
I understand you have done quite a lot to resolve your M176n and its connection to the ePrint service. 
I would like to help you with this issue. 
If the printer is not printing the web services info sheet, or allowing you to add it to HP Connected, I
would set a manual DNS. 
I wont go into great detail about setting this up. From your post, I feel you know your way around the printer and your network. If I am mistaken, let me know. I will go into detail. 
The DNS to try is:
Primary: 209.244.0.3
Secondary: 209.244.0.4
Set the DNS then try printing the web services info page again.
Let me know if this helps.
Aardvark1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

HP LaserJet Pro 400 color Printer M451dn won't print

My HP LaserJet Pro 400 color Printer M451dn stopped printing after a short usage of non hp toner. How do I get this printer to accept these toner cartridge ? My 3600dn never has a problem

If you are using non-HP toner cartridges, then I would say that the onus is on the supplier of these to resolve the problem.
Or to accept that these cartridges aren't quite as compatible as they've no doubt been advertised to be.

AC411 pairs via Bluetooth to my Latitude E5440 but won't function as it says it needs a driver

I have a 6-month old Dell Latitude E5440, running Windows 7 Professional Service Pack 1, 64-bit.
My partner bought a brand new Windows 8 computer from Dell last week and AC411 speakers with it. They work fine together.
I would like to play music from my Latitude. The speakers pair fine on Bluetooth (although the icon shows up as a headset not as speakers) but the device won't function as it tells me I need to install a driver. However the Dell website says there is no driver available.
Help!

Hello Chris, and thank you for your answer. But no, that didn't work. I'd done all that already, in fact.
My laptop is paired already to the AC411; my Dell laptop knows there is a Dell AC411 and it's listed under my devices as a Dell AC411 under the category of Bluetooth headset (with a headset icon). But its status is that it needs troubleshooting and when I click on 'troubleshoot' it tells me that it needs a driver but can't find one. And then when I look on the Dell website, it says there is no driver.
And just to be clear, there is no evidence that the headset icon shows the device is enabled, and there is no check box to listen to music.
Thanks,
Dave

Setting up HP LaserJet Pro P1102w for wireless but can not save wireless settings

This printer worked fine on wireless with my last TWC modem/router, but I have tried for hours to set it up with a new one and it simply will not let me. USB works fine, but when I follow the instructions found here: OS X Yosemite Wireless. I choose Method three at this link: Method three: Wireless setup using a USB connection. Here is what happens after this:
1. I downloaded the latest Apple HP drivers on my iMac (HPPrinterDrivers3.0.dmg).
2. Clicked Apple Software Updates to ensure I had the latest.
3. Turned on the printer
4. Has paper and is in ready mode with no flashing lights
5. Plugged USB from printer into iMac
6. Followed HP instructions: Systems Preferences > Printers & Scanners > Clicked on the P1102w printer which was already on the list > Open Print Queue > Open Printer Utility > HTML Config... > Network Tab > Wireless (confirmed it was enabled, I refreshed the network names and added my wireless network, added my wireless network password) > Apply.
This is where everything crashes. After clicking Apply, the page will show up blank, the HTML will be messed up, or I will receive a message that says:
Safari can’t open the page “http://;ocalhost:5050/cgi-bin/ip_wireless_result.htm”. The error is: “cannot parse response” (NSURLErrorDomain:-1017)
I have tried other Chrome and Firefox and got similar results. At this point, I am out of options based on the HP support sites that I have found. One HP site said to uninstall the HP software located in Libraries > Printers, so I did this.
Any help would be greatly appreciated. Thanks.

Hi @txrun,
I see that you are experiencing issues setting up the printer on the new router. I will certainly do my best to help you.
Make sure Safari is set as the default browser. Sometime the Embedded Web Server won't open or will error out, if it isn't. Open Safari, across the top select the Safari menu, select Preferences, General, set as default.
Restore printer defaults first and then run the HTML again. You may need to delete and add the printer again into the Printers and Scanners to be able to open the HTML again.
Restore defaults: Turn the printer off, hold down the wireless button and cancel (x button) while turning the printer back on and don't release the two buttons until the printer stops making noise.
Print a configuration page to make sure the old network settings are cleared. Printing a Configuration Page.
If you are still having issues, please check these settings on the router.
The printer is only capable of sending/receiving in the 2.4Ghz band.
If it is set to 5 GHZ network you may need to change to 2.4 GHZ. (rename the 5ghz or shut it off)
The WPA key setting needs to be on AES to work correctly not TKIP.
Multi casting needs to be turned on.
Firewall on router has to have open ports for printer.
If you have Mac Filtering you need to give printer hardware address from configuration page.
You might need to contact your router company for further assistance to check those settings.
If there is anything else I can help you with, just let me know.
Have a nice weekend!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP Optical PS/2 Mouse - Light On But Won't Work

Hi, I am hoping someone can help me out. My current ten year old mouse is starting to have difficulty with clicking, so I am trying to replace it with a HP mouse that I have. For reference, this is the new mouse: http://www.amazon.com/HP-GM278AA-ABA-M-SBQ133-5188-6230/dp/B000UH0OD6
I plug it in, but it won't move the cursor or click anything. The light on the bottom of the mouse comes on, but nothing else. When I go to the Control Panel it doesn't list it under mouse hardware, either. I have a Windows Vista.
Thanks!

Hello KrisML,
Hopefully your new mouse was not sold used as is in that amazon ad you referenced.
Can you connect it to a different computer to see if it works on it or not? If it does work...
Its possible the driver installation for the new mouse is corrupted and needs to be removed in order to reinstall again.
You can safely remove any usb drivers that are not in use (hidden drivers). Devices that get plugged in later will simply reinstall its needed driver again.
Remove the mouse from the computer if it’s attached and use the mouse that does currently work (unless its a laptop).
Right click Computer and click on Properties. In the System window on the left side, click on Advanced System Properties.
Choose the Advanced tab and click on Environment Variables… button at the bottom.
Under System Variables, click on the New… button
Type this in the box that pops up.
Variable Name: devmgr_show_nonpresent_devices
Variable Value: 1
Click OK on all the open windows to close them out.
Go to Computer Management again and click on Device Manager. Go to View at the top of the window and click on Show Hidden Devices.
Click on the drop down arrow for Mice and other pointing devices to open the list.
Look for any device listed that is hidden (greyed out) and delete it.
Click on the drop down arrow for Universal Serial Bus Controllers to open the list.
Look for any USB Composite Device that is hidden (greyed out) and delete it. There may be several and it’s ok to delete them all.
It wouldnt hurt to do the same for any USB Mass Storage Devices also since they will just reinstall once connected again.
When you connect the mouse to the computer again, give it a minute to reinstall the driver.
Let me know if you have further questions.

Macbook pro sleep light stays and won't charge or start up

Closed my macbook pro 2011 model before work today (it had barely any battery power left) and came home to a problem. The sleep indicator was on but very was dim and my charger would not work. I noticed that the green light would come on but very faintly and my computer would not start up either. I am curious to what may have caused this problem.

Also the battery level indicator would not work.

Keyboard lights up but won't work

Hi
I have a 2010 13" MacBook Pro with the 2.66GHz processor and 4gigs of ram. Yesterday when I was using it, the screen went yellow and the fan started spinning quickly so I turned it off. Now when I restart the computer, I get to the login screen, and the keyboard is fully illuminated but I can't type anything or move the cursor with the trackpad. Even my apple wireless keyboard and magic mouse won't work even though they normally would at that login screen.
I tried doing the apple hardware test and it said that there was no problem. The fact that I was able to hold down the 'd' key and get it to start the hardware test shows that the keyboard isn't broken, so I don't know why it isn't working.

Power button
If you press hold the power button for about 1.5 second slleep function will be initiated.
If ypu press and hold the power button for 5 secondsor more, Mac will shutdown.
Keyboard
Reset PRAM. http://support.apple.com/kb/ph14222
Reset SMC.     http://support.apple.com/kb/HT3964
    Choose the method for:
    "Resetting SMC on portables with a battery you should not remove on your own".
If this does not help, contact Apple.
A new Mac is in warranty for 1 year from the date of purchase.

Light green but won't charge

May be coincidental but after doing a repair permissions my battery will not charge and the light on the cord stays green. This is a brand new replacement battery from Apple that has been working fine for the week I have had it. I have just upgraded to Leopard with the remaining power I had but the problem occurred before the upgrade

Hey John,
Don't exactly know what iBook we're talking about here. This is from the 14" G4 1.2 GHz:
"The battery won't charge
1. Remove any connected peripherals.
2. Try known-good power outlet.
3. Try known-good power adapter and power cord.
Note:
Verify that power adapter connector glows amber or green. If the power
adapter light is green, turn over the computer and press the battery button. The
battery lights should glow green and stay on if the power adapter is operating
correctly.
4. Try known-good battery.
5. Reset the power manager by pressing the key combination Control-Option-Shiftpower.
Warning: Make sure you do not hold down the "fn" key when resetting the
power manager.
Warning: Resetting the power manager means you will also need to reset the
date and time (using the Date & Time control panel).
6. Replace battery transfer board.
7. Replace logic board."
I didn't realize there was a battery transfer board but there is. Email me for more info. I also thought the DC in board was involved in power switching.
Richard

HP Officejet Pro 8500 A909g connected, but won't print

Windows XP Pro, new OJ 8500, connected by wired network.
firmware updated from web
printing function is unreliable - works then not
Do test print (or any other print job) from Windows, you can see the print job briefly flash in the print queue, and then disapear. It's like the job gets sent, and then the printer just deletes it, rather than print it.
go to http:\\192.168.0/103 - device webpage appears
HP digital imaging monitor shows connected.
Ink levels show on webpage OK.
HP Solution Center > Settings > Printer toolbox > Services Tab > print a self test diagnostic - Prints fine. (but job never appears in Windows printer print queue).
HP Solution center - scans work fine.
Windows Firewall exceptions: all HP .exe's and SLP port 427 TCP & UDP appear ok.
HP software removed and re-installed.
I have run out of ideas.
Your help please.

There are a couple of utilities near the bottom of this page that I would try (HP Print Diagnostic Utility and HP Home Network Diagnostic Utility):
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&dlc=en&cc=us&lang=en&product=3752459
If you try the HP Full Feature Software and Driver listed on the upper part of this page, I would use the HP Software and Driver Removal Utility located on the page first, especially if you installed from the original CD.
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

My HP officejet pro 8600 will print but won't scan wirelessly

My officejet pro 8600 will print and scan with a usb connection. It will also PRINT when connected wirelessly but it doesn't SCAN wirelessly. Running OS X Yosimit 10.10.2. thanks John

Thanks John!
I'm still curious as well, do you get that same error regardless of initiating the scan from the printer or the software?
At this point, I will suggest that you try resetting your printing system (don't re-add the printer just yet) and then perform a verify/repair of your disk permissions. Once those complete, restart your Mac and then add the printer back to the queue.
Try scanning again via the HP software and then the Apple software. Please also ensure you try initiating the scan both from the printer as well as the software and let me know if there is any difference, thanks
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

Acrobat Pro CS5.5 installed but won't work with my serialnumber

hi,
in 2012 I bought and downloaded CS5.5 and installed it completely. Never used Acrobat Pro though. Today I would like to but. Adobe Application Manager opens and asks to type the serialnumber. As I copied it from my LWS account and pasted it, the manager says it is not valid for this product? How can this be? What can I do? Anybody an idea? Thanks, Axel

Error "The serial number is not valid for this product" | Creative Suite
http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

Mac Pro (2008) Mouse opertational but won't click or open any applications. Help Please!

Mac Pro (Early 2008) my mouse lets me navigate all over and I can see the arrow and everything but can't click or open any applications. What shall I do? Help PLease!

I have a very similar problem on a Mac Pro 2010.
There are 3 Mac Pro's in the office and my apple mouse works perfectly on the other 2 machines, but not mine. On the flip side, he other Apple mice (from the other two Mac Pro's) work perfectly on my machine....?????!?!?
I've tried the guest account on my Mac and mouse works perfect. But when I log back into my account, the click functionality is gone. I can click on the toolbar (open applications) but I can't click anywhere else (Although I have noticed that I can click tabs in Safari, but it just closes them, it doesn't switch to the tab).
The only major difference, is my Mac is running Yosemite, and the others are Mavericks and Snow Leopard.
Any ideas????

Intel EtherExpress Pro/10+ ISA finds, but won't configure

Okay, I know that the Intel Ether Express Pro/10+ PCI cards are supported by Sol 8/IA, and I am trying to use an ISA card... is there any way to make it work?
I have done an install with 'no network', done a sys-unconfig, done a reconfig boot -- all like the help instructions say to do if you have an unsupported NIC card, but I still cannot get it to work. It says that it fails to set the IP address (and yes, it is a unique IP).
Any suggestions as to how I can make this card work?
I have also tried 3Com 3C905B PCI and cannot get it to work either. I have no problems with the Intel card working in other O/Ses... but can't seem to get any O/S to like the 3Com card.
Ideas, suggestions, etc?
Thanks!

Try this workaround for this issue for 3com NIC card.
Step 1.
Create a file /etc/hostname.elxl0
Step 2.
Edit /etc/hostname.elxl0 file and add the hostname entry in to this file
Example:
osiris
Step 3.
Edit /etc/hosts file and add IP address and hostname entry in to this file.
129.158.230.190 osiris
Step 4
Reboot the system with reconfiguration option.
b -r
if it is not successful try for another workaroud.
Step 1. Insert the 3COM NIC card in to the system.
Step 2: prtconf -v | grep pci
Example:
prtconf -v shows:
pci8086,7112
pci8086,7113
pci8086,5345
pci10b7,1000 <- 3com
Step 3. In file /etc/driver_aliases, look for the driver that matched the
chipset
on the card. One of them is elxl for the 3com chipset.
Example:
/etc/driver_aliases:
elx "pci10b7,5900"
elx "pci10b7,5950"
elxl "pci10b7,9000"
elxl "pci10b7,9001"
elxl "pci10b7,9050"
elxl "pci10b7,9055"
elxl "pci10b7,9056"
elxl "pci10b7,9004"
elxl "pci10b7,9005"
elxl "pci10b7,9006"
add elxl "pci10b7,1000"
Step 4. Add the vendor/ID that the Plug-and-Play BIOS startup message displayed
for this card like this: elxl "pci10b7,1000" This will support
the NIC
in Solaris.
Step 5. Add the following lines to support the card in Device Configuration
Assistant:
Example:
pci10b7,1000 pci10b7,1000 net pci elxl.bef "3COM 3C980B TX"
Add the entries in /boot/solaris/devicedb/master file, under PCI
devices
section
Step 6. Run "devlinks".
Step 7. Reboot the system with b -r option.
Hope it helps.
Senthilkumar
Developer Technical Support
Sun Microsystems, Inc.
http://www.sun.com/developers/support

Laserjet Pro 200MFP, lights on but won't function or communicate

Similar Messages

Maybe you are looking for