Laserjet pro 400 eprint center is gone??? how do you manage, download or delete apps?????

Apparently there's a new "upgraded" site(hpconnected) that i get sent to instead of being about to access the eprintercenter? This site has hardly any options to do anything with my printer....i obviously see where to order more ink...you never miss the chance to sell us more of something...where do I manage the apps on my printer....I have tried to set up the scan to email wizard but i have no freaking clue what my STMP server is...i tried for about an hour to figure that out. Then after trying scan to a network folder...couldnt get that to work either....whys this so complicated? Now I want to add the scan to email APP onto my printer....
ISSUE 1....THERE IS A BUNCH OF JUNK APPS ON MY PRINTER AND THIS NEW SITE DOES NOT GIVE ME OPTIONS TO DELETE THEM. ON MY PRINTER IT TELLS ME TO GOTO THE SITE TO MANAGE THEM.....
ISSUE 2....I WANT TO DOWNLOAD THE SCAN TO EMAIL APP BUT THAT IS NOWHERE TO BE FOUND IN THE NEW HPCONNECTED SITE....
Can anyone help with this??
My printer info....
HP Laserjet Pro 400 MFP M425dn

Hello wsherman,
I am sorry, but to get your issue more exposure, I would suggest posting it in the commercial forums, since this is a commercial product. You can do this at http://h30499.www3.hp.com/hpeb/
I hope this helps.
Regards,
Happytohelp01
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Cannot connect to HP ePRINT Web site with LaserJet Pro 400 colour MFP M475dw

LaserJet Pro 400 color MFP m475dw- Just installed. Scan, print ,copy ,fax all working fine! using WiFi
Using IMAC OS 10.8.2 with all updates
Using Netgear router DGN2200v3
Printer will not connect to HP ePrint Website
Printer connects to the Hp Support and Profile for fax set up etc. But the "HP Web Services" Section when entered and hit the Enable Button-- It does not connect to the site --- it just seems to just refresh.
if i try to connect thro the printer not the imac and try enable web services it says" Connecting " on the screen BUT after a few minutes of trying -------- then says " CONNECTION ERROR-- the printer is unable to connect to the service. Check the internet connection
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This question was solved.
View Solution.

I would try pulling up the embedded web server (EWS) by entering the IP address for the printer in to a browser and set a static IP address & DNS.
The information for the default gateway, subnet mask and that IP address can be accessed from the Setup menu on the front panel, go to Setup>> Reports>> Network summary and that will print it off.
Once you have entered the IP in to a Browser and have the EWS pulled up, navigate to the tab at the top labeled “Networking”. Then click on IPv4 in the left column; that will bring up the Address configuration page. Set the radio button to manual and fill out the IP address, Default gateway and Subnet mask with the information from the report. Do not worry about filling out the portion titled WINS server, that can be left alone.
You will then want to fill out the DNS portion of the page, The Preferred should be set to 8.8.8.8 and the alternative/secondary should be set to 8.8.4.4. Then click “apply”
Power cycle the printer. Turn it off, wait 30 seconds and then turn it back on. Once it is completely up and running reattempt to connect to web services.
I am a former employee of HP...
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Laserjet Pro 400 color MFP M475dw print in black and white

Hello,
I have a Laserjet Pro 400 color MFP M475dw printer that is contected to a network so that multiple users can print from it. I want to be able to restrict it so that they can only print in black and white and double sided. Is this possible? and if so could you please tell me how?
I am not able to restrict them on a print by print basis, hence I am looking for a solution where I only have to make the change once.
Thanks for your help!

I understand you want to change a setting one time so that no matter who is sending the printer a print job it prints in gray scale. Actually I found two ways to do it. Here is the basic way to do it as described on page 16 of the User Guide. Also, you could set up this printer to receive emails (ePrint) in gray scale only. I just did a test after making changes in my ePrint settings at www.eprintcenter.com and no color was printed on a regular document containing color. I hope that answers your question. If not, let me know. I will be happy to explain greater detail.
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Every problem has a solution!

HP LaserJet Pro 400 color MFP M475dw

Please help me how to change the pickup roller on tray 2.
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Hello Ajton,
To get your issue more exposure I would suggest posting it in the commercial forums since the HP LaserJet Pro 400 color MFP M475dw is a commercial product. You can do this at HP Enterprise Business Community.
The support page for your product may be helpful in the meantime:
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I work on behalf of HP
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If you are using non-HP toner cartridges, then I would say that the onus is on the supplier of these to resolve the problem.
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HP LaserJet Pro 400 MFP M425dn won't print text at 72 point size or larger

My workplace recently purchased an HP LaserJet Pro 400 MFP M425dn all-in-one printer. It works excellently with the exception of the fact that it won't print text that's 72 points or larger in size. I've tried numerous fonts that're pre-installed with Windows, and all of them print properly at point size 71.5 or smaller; anything else simply doesn't show up in prints. The content that's sized at 72 points or higher *does* affect the flow of other printed content on the page, however. It's like the 72-point or larger text is occupying space, but it's completely invisible on the printed page. I've tested this using Microsoft Word 2002 on three separate computers, two of which have Windows 7 installed and one of which has Windows Vista installed. The problem is identical on all three computers. The printer is connected via ethernet cable to our wired network. I've installed the included printer software, and I don't believe that there are any updates to it that weren't installed up to this point. Any thoughts on how to resolve this issue?

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Disable wireless broadcasting - HP laserjet pro 400 color mfp m475dw

How do I disable SSID broadcasting for HP laserjet pro 400 color mfp m475dw. I have turned off wireless configuration through printer web console, but it is still broadcasting. I have also updated the firmware to latest available 20131028.
This question was solved.
View Solution.

The information is in the manual. Did you download it and read it?
Go here.
http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/manualsResults/?sp4ts.oid=433754...
Page 28 Network options. Disable Wireless Direct.
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
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While trying to copy some documents, display shows the following errors:
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Hello Ajton,
To get your issue more exposure I would suggest posting it in the commercial forums since the HP LaserJet Pro 400 color MFP M475dw is a commercial product. You can do this at HP Enterprise Business Community.
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RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Grinding noise when my HP LaserJet Pro 400 color MFP M475 calibrates

When my HP LaserJet Pro 400 color MFP M475 recalibrates, I get a grinding or gear slipping noise. Any idea how to fix it or what to look for?
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View Solution.

Noise issues are difficult to troubleshoot remotely and they could easily misguide even when we are close to the device.
Please do confirm if the noise is a grinding noise or squeky/humming noise.
As you have mentioned that it happens only while calibrating, hence I would suggest you to re-check & validate your toner cartridges. One of the toner cartrdige may be defective and causing this issue.
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Please mark the post that solves your problem as Accepted Solution
Click the 'Kudos Thumbs Up' if this was helpful. Thank You!
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HP Laserjet Pro 400 Printer unable to print docs using both letter and legal paper

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The available options will (probably) be determined by the printer driver in use.
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Cold reset HP LaserJet Pro 400 MFP 425dw

Hello,
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Hi @biggddc , and welcome to the HP Forums.
I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at HP Commercial LaserJet Forums.
I hope this helps!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

HP LaserJet Pro 400 MFP M425 - paper feed is always legal

HP LaserJet Pro 400 MFP M425
im unable to have the paper feed use letter paper.
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This question was solved.
View Solution.

Hi @biggddc , and welcome to the HP Forums.
I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at HP Commercial LaserJet Forums.
I hope this helps!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Laserjet pro 400 eprint center is gone??? how do you manage, download or delete apps?????

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