Laserjet pro drivers stop instalation at 99%

Dear Experts
I have now read everything there is read on the installation of the laserjet pro 200. I am running windows 8 and have tried to install the laserjet pro 200 and laserjet pro 300 on my Samsung pc. it bombs at 99% everytime. i have done all 3 possible solutions but nothing seems to work. have the same problem at work on another pc.
HP printers seems to be a problem and no real solution. do you have one? please help!
Also tried the scan doctor, but it does not detect the printer.
Thanks

Hi BmfMat50
I understand the install stops at 99%.
You would need to install the full feature drivers.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=kj-107661-1&cc=us&dlc=en&lc=en...
I would disable the smart install feature on the printer.
On the printers display go to the setup icon, (wrench icon) services, HP smart install, turn it off or disable it.
Check the devices and printers and if the Laserjet is listed, right click and remove device.
Here is a url how to access the devices and printers.
http://www.7tutorials.com/device-stage-fun-way-interact-devices-and-printers
Here is a url to assist you in checking the drivers on Win8 to see if there are any hardware driver conflicts, you would see a ! mark or a red x beside a device with a conflict for the printer or unknown device. You would right click and remove device. This will not show unless the usb is still connected.
http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/288/0/windows-8...
This url explains the conflicts in the device manager.
http://www.dummies.com/how-to/content/the-windows-8-device-manager-the-hardware-tool.navId-812283.ht...
Try and install the software again.
Right click and select run as administrator.
Let me know if this works.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial printer. You can do this at http://h30499.www3.hp.com/hpeb/ .
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Hello @ Averus89,
Welcome to the HP forum. 
I understand you have done quite a lot to resolve your M176n and its connection to the ePrint service. 
I would like to help you with this issue. 
If the printer is not printing the web services info sheet, or allowing you to add it to HP Connected, I
would set a manual DNS. 
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Primary: 209.244.0.3
Secondary: 209.244.0.4
Set the DNS then try printing the web services info page again.
Let me know if this helps.
Aardvark1
I work on behalf of HP
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Hi @trisk ,
Thank you for updating me, I appreciate you taking the time.
At this point I recommend that you please call HP’s Cloud Services at 1-855-785-2777 if you live in the USA/Canada region. If you live outside the USA/Canada region please click here to find the Technical Support number for your country/region.
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Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

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Uninstalled all HP-branded software
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Some other posts I've looked at w/ no success are:
http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/HP-CM1410-Series-install-error/td-p/3960480/page/2
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c02018709
http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/kb/docDisplay/?sp4ts.oid=4208157&spf_p.tpst=kbDocDisplay&spf_p.prp_kbDocDisplay=wsrp-navigationalState%3DdocId%253Demr_na-c03123997-9%257CdocLocale%253D%257CcalledBy%253D&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken
http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/laserjet-pro-200-error/td-p/2702269
http://h30434.www3.hp.com/t5/Printer-All-in-One-Software-Drivers/laserjet-pro-400-color-MFP-m475dw-scanner-stopped-working-in/td-p/3109875
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08:49:12.7343 Information DriverPDUEngine.DriverPackagePreInstall(): INF File: ..\\hppasc19.inf
08:49:12.7343 Information DriverPDUEngine.DriverPackagePreInstall(): Tested infFile. name: ..\\hppasc19.inf
08:49:12.7343 Information DriverPDUEngine.DriverPackagePreInstall(): Tested infFile. m_installDriverInfFileName: ..\\hppasc19.inf
08:49:12.7343 Information DriverPDUEngine.DriverPackagePreInstall(): Tested infFile. isPrinterDriver: True
08:49:12.7343 Information DifxHandler.DriverPackagePreInstall(): Entry.
08:49:12.7343 Information DifxHandler.DriverPackagePreInstall(): Calling DIFxServiceClient.DriverPackagePreInstall(): file = ..\\hppasc19.inf
08:49:12.7343 Information DifxHandler.DriverPackagePreInstall(): Calling DIFxDriverPackagePreInstall(): file = ..\\hppasc19.inf
08:49:12.7343 Information DIFxServiceClient.WaitForInitialCreateChannel(): Checking to see if the Channel has been created.
08:49:12.7343 Information DIFxServiceClient.CheckStatus(): Checking status of Service
08:49:13.0643 Information DIFxServiceClient.FixChannel(): Channel appears to be ok
08:49:13.1424 !ERROR! DIFxServiceClient.DIFxDriverPackagePreInstall(): Caught Fault Exception
08:49:13.1424 !ERROR! DIFxServiceClient.DIFxDriverPackagePreInstall(): Exception Detail Message: An attempt was made to load a program with an incorrect format. (Exception from HRESULT: 0x8007000B)
08:49:13.1424 !ERROR! DIFxServiceClient.DIFxDriverPackagePreInstall(): Exception Message: DIFxService:IFxServiceDriverPackagePreInstall Logs:08:49:13.06 ServiceMarshaller PreInstalling inf: ..\\hppasc19.inf
08:49:13.06 ServiceMarshaller Calling DIFxAPI.DriverPackagePreInstall. INF File: ..\\hppasc19.inf, Flags = 2
08:49:13.1424 !ERROR! DIFxServiceClient.DIFxDriverPackagePreInstall(): DIFxService:IFxServiceDriverPackagePreInstall Logs:08:49:13.06 ServiceMarshaller PreInstalling inf: ..\\hppasc19.inf
08:49:13.06 ServiceMarshaller Calling DIFxAPI.DriverPackagePreInstall. INF File: ..\\hppasc19.inf, Flags = 2
08:49:13.1424 Exception
System.ServiceModel.FaultException`1[[System.ServiceModel.ExceptionDetail, System.ServiceModel, Version=3.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]] DIFxService:IFxServiceDriverPackagePreInstall Logs:08:49:13.06 ServiceMarshaller PreInstalling inf: ..\\hppasc19.inf
08:49:13.06 ServiceMarshaller Calling DIFxAPI.DriverPackagePreInstall. INF File: ..\\hppasc19.inf, Flags = 2 Void HandleReturnMessage(System.Runtime.Remoting.Messaging.IMessage, System.Runtime.Remoting.Messaging.IMessage)
Server stack trace:
at System.ServiceModel.Channels.ServiceChannel.HandleReply(ProxyOperationRuntime operation, ProxyRpc& rpc)
at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs)
at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)Exception rethrown at [0]:
at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
at HP.InstallManager.CSI.IDIFxServiceMarshaller.DIFxServiceDriverPackagePreInstall(String infName)
at HP.InstallManager.CSI.DIFxServiceClient.DIFxDriverPackagePreInstall(String infName)
DifxHandler.DriverPackagePreInstall => DIFxServiceClient.DIFxDriverPackagePreInstall => NLogLogger.HP.CommonTools.CSI.ILogger.LogError
08:49:13.2024 Information DIFxServiceClient.DIFxDriverPackagePreInstall(): proxy State: Opened
08:49:13.2024 Information DifxHandler.DriverPackagePreInstall(): DIFxDriverPackagePreInstall(): returned: -1
08:49:13.2024 !ERROR! DifxHandler.DriverPackagePreInstall(): DIFxServiceClient Preinstall failed: code = -1
08:49:13.2024 !ERROR! DifxHandler.DriverPackagePreInstall(): DIFxServiceClient Preinstall failed: Error string = Unknown error (0xffffffff)
08:49:13.2024 Information DifxHandler.DriverPackagePreInstall(): Returning: FinishedFailError
08:49:13.2024 Information DriverPDUEngine.DriverPackagePreInstall(): Returning FinishedFailError
08:49:13.2024 Information DriverPDUEngine.HandleDIFXAction(): Returning: FinishedFailError
08:49:13.2024 Information InstallManager.FireStatusEvent(): Firing Status event. Sender = Driver PDU Engine, Text = HP.InstallConfig.CSI.PDUEngineActionItem, Status = FinishedFailError
08:49:13.2024 Information PDUManager.get_PrepareToInstallPercentComplete(): m_stepCountPrepareToInstall = 26, m_numStepsPrepareToInstall = 32
08:49:13.2024 Information InstallManager.get_PrepareToInstallPercentComplete(): Prepare to install percent complete = 81
08:49:13.2024 Verbose CSIViewModel.PagePropertyChangedHandler(): >>>>>>> Property Raised - CurrentPercentage
08:49:13.2024 Verbose CSIPageViewModelBase.CheckForUserError(): Checking for User Error: - EventStatus: FinishedFailError

HP Laserjet Pro CM 1415fn crashes and spooler service stops

Hi Guys,
Please assist. I have an HP Laserjet Pro CM1415fn multifunction printer installed on an XP OS. Recently the printer started to print giberish when I tried to print from any application (word, notepad, wordpad, image and fax viewer etc). I also noticed a popoup error message - Run a DLL as an App error. I unistalled the printer software and drivers and restarted, this after running a scan with malware bytes (no detections), and I was unable to get the printer to re-installed after. I keep getting a RPC service not found and Spooler subsystem App has encountered a problem and needs to close. I have checked that all services are running, but nothing is working. After much prodding and poking, I eventually noticed that all errors are directly associated with hppccompio.dll. Even explorer crashes when I try to access printer properties. What should I do? I hope ifnormation was sufficient enough. Also, printer is connected via USB.

Hi Opp1,
Welcome to the HP Forums, I hope you enjoy your experience!
I understand you are unable to reinstall the printer software.
I will be happy to help you.
The print spooler is part of the Windows operating system and if it doesn't stay running the printer software won't install or print.
You could try the following steps to see if this will resolve the issue.
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NET STOP SPOOLER and press Enter
DEL %SYSTEMROOT%\SYSTEM32\SPOOL\PRINTERS\*.* and press Enter
NET START SPOOLER and press Enter
EXIT and press Enter
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Run a full uninstall of the printer software. Disconnect the USB cable.
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Right click on the CD for the printer and left click open in a new window.
Double click on uninstall.
Uninstall printer from the C Drive.
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Thank you for posting on the HP Forums.
Have a great weekend!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Can't install Color Laserjet Pro MFP M177fw

I'm having trouble installing the drivers for my new Color Laserjet Pro MFP M177fw AIO printer. I'm using a Sony Vaio VPCX118LG running Windows 7. I initially successfully installed the software from the disk provided some weeks ago, and had the printer running satisfactorily. About 3 weeks ago, I attempted unsuccessfully to install Office 2013 on the 32 system, and finally gave up trying and went back to Office 2010. Since about that time, I've been unable to use either of my M177s (I have two printers in my two offices in different cities; the one in Sydnay is working fine with my HP Pavilion desktop up there, but now won't work with my laptop, as won't the other identical printer in Canberra). I've tried uninstalling the software (using the Uninstall utility on the disk provided with the printer) and reinstalling. The install process seems to be proceeding normally but at about 99% complete stops with a message about a "Fatal Error". When monitoring the process using the Windows dialogue, the failure appears to coincide withthe installation of the last driver (after the Scan, Fax, USB Printer, etc...the one called, "HP Color Laserjet Pro MFP m177fw"). I've tried downloading the installation files and drivers from the HP website and installing from the disk provided, but neither method works. Can someone there offer any help, please? Claude

Hi , I think it's time to take the proverbial gloves off. I suggest you try a selective start up on your PC working directly with MSCONFIG to try and determine what, if any Windows service or program is interfering with your ability to install the drivers. Here's how: Click on the Start menuIn the 'search programs and files' box right above Start, type msconfig and hit enter on your keyboardWhen the System Configuration Window opens click 'Selective Startup' and uncheck Load Startup ItemsClick the Services tab. Check the box at the bottom for Hide All Microsoft ServicesSelect Disable AllSelect Apply and OKRestart your computer when promptedAfter you reboot, try the install again. If you're able to finish the setup we can safely assume there is a background program or service on your computer blocking the install. You will need to enable one service at a time on your computer to locate the program that's blocking your printer from printing. Here's how to undo the above-noted MSCONFIG steps: Click the Start icon.In the 'search programs and files' box right above Start, type msconfig and hit enter on your keyboardWhen the System Configuration Window opens click 'Normal Startup'Click Apply and OKRestart your computer as prompted. If this approach falls short I recommend you reach out to our tech support team. You can click on the following link to initiate a case: www.hp.com/contacthp/
Once you fill out the online form to create your case you can choose from different direct contact methods. Best of luck,

Unable to install the scanner on the HP LaserJet Pro 200 color MFP M276nw in windows 7 64 bit

HI
am unable to install the scanner on the HP LaserJet Pro 200 color MFP M276nw Drivers in windows 7 64 bit , after runing the setup ,the printer will finshing the installation process and and it will show that the HP Scan and HP fax failed.

Hi @Chembo ,
I see you're experiencing issues installing the printer software. I will do my best to assist you with this issue.
I would disable all the start up programs and temporarily turn off the Antivirus Software and any Real Time Scanning in the Antivirus Software also, to see if that is causing the issue. How to use MSCONFIG . Click on the Startup tab and click Disable all, Then click the Services tab and check Hide All Microsoft Services.
Restart the computer.
Disconnect the USB cable from the printer.
Run the uninstall from the CD.
Go start, computer, right click on the CD for the printer, left click open in a new window, double click on uninstall.
Make sure that the print spooler service is running.
Right-click Print Spooler, and then click Properties.
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Test the printer.
Then you will have to go back and enable the Startup programs, Microsoft Services and turn the Antivirus Software back on again.
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP LaserJet Pro 200 Color MFP M276nw: cannot install on Windows XP Professional 64-bit

Hi all,
I am trying to install (via USB) the printing driver for my HP LaserJet Pro 200 Color MFP M276nw printer, but my operating system is Windows XP Professional 64-bit, Service Pack 2. The installer stops with an error saying that the system is not supported. Are there any basic drivers available to fix this problem, or do I necessarily need to upgrade my OS?
Thank you,
Alessio

XP 64-bit is not supported. (see system requirements)
Now is a good time to consider a O/S upgrade because of the end of life come April/2014 for Windows XP.
Please mark the post that solves your issue as "Accept as Solution".
If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
I am not a HP employee.

Laserjet pro drivers stop instalation at 99%

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