Laserjet pro m1530 has black bar at top when copying

Laserjet pro m1530 has black bar at top when copying, scanning bar seems to stick and not reset at top. Turning copier off seems to reset the screen back to top but next copy has same problem.  No problem when printing from computer.

Have you tried connecting the print to a different wall outlet or location?
if no please try it and if it doesnt resolve then contact HP Tech support on 1 800 474 6836 and they will asist you further.
Although I am an HP employee, I am speaking for myself and not for HP.
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Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.

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