Laserjet Pro m177fw makes loud clicking noise and then is stuck initializing, won't print

Hi,
Had this printer delivered today, it looks awesome, but when I turn it on, it has a loud clicking noise (like something trying to turn, but not grabbing a gear or something inside, this happens immediately upon turning it on, and then it's stuck in Initializing.  If I go into the home button and go to system settings, then reports then configuration report, I get a big green check.  I did notice that on the right most menu item, there is a yellow warning, and it doesn't seem to be able to get the detail on the ink levels of the colours.  I took out the ink cartridge and looked at it and it doesn't look like there is something to pull out to activate the cartridge (there was in my really old HP Laser jet).
What am I missing on setup?  I've read the instructions twice and also hard powered off the printer by pulling the plug and waiting a minute to plug it back in.  Same thing occurs, thanks!
Sean
This question was solved.
View Solution.

Please follow these steps to take the cartridges out.
Touch the Icon and indicated on the pic.
It will come up with a screen which looks like this
Touch on the black cartridge icon and it will display " moving black cartridge to front".
Now open the cartridge door and remove the black toner.
Close the door and touch the cyan and it will move it to the front and you will have to open the door again and take the cyan out, close the door again and repert the process for magenta and yellow.
And when you want to reinstall them the same steps have to be repeated.
Do let me know the results
Although I am an HP employee, I am speaking for myself and not for HP.
*Say thanks by clicking the "Kudos! Star" which is on the left*
Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.

Similar Messages

  • Dual G5 2.0 hard drive makes loud clicking noises after installing Leopard

    I installed Leopard on my Dual G5 2.0, did a clean install. Worked fine for a couple of days but now it is unusable, the hard drive makes loud clicking noises and the computer slows down, can't even properly shut it down. All worked perfectly with Tiger installed.
    Does anyone have any suggestions?
    Thanks and happy new year!

    Ha... "Cheers" is not convincing coming from an angry man like you.
    In English PC stands for Personal Computer:
    http://dictionary.reference.com/search?q=personal%20computer
    and
    http://en.wikipedia.org/wiki/Personal_computer
    So a Mac and a Windows Machine can both be a PC. In fact I believe Apple coined the phrase PC, but I could be wrong.
    I've been using Mac for 20 years, never had any issues. However my windows machines are very inefficient, it's difficult to get them to work with a printer, much less any of the multi media apps and equipment I use. My windows Machines are useful to me as test boxes and running some apps I don't have on my Macs. Sure Office works great on them, but I don't do spread sheets and such for a living.
    I'm sorry that you are having bad luck, or are you making this up? You are a apple rep? Do they know that you are posting on the Apple site and advising users to buy a PC, hmm George Lelapinou the French Apple hater?
    So, sorry old comrade but PC stands for personal computer, not Microsoft, and my PC is working 100% now, as my Macs always do, it appears it just needed to be cleaned. Now if only my crappy Peugeot would work after getting cleaned... I joke, I kid, iJoke.

  • I want to upgrade my 2007 Mac desktop to 10.5 Leopard. I am currently running on 10.4.11. I have put the leopard disk into the drive and all it does is make a weird noise and then spits the disk right back out. It doesn't do this with other disks. HELP

    I want to upgrade my 2007 Mac desktop to 10.5 Leopard. I am currently running on 10.4.11. When I put the leopard disk into the drive all it does is make a weird noise and then spits the disk right back out. It doesn't do this with any other discs, only this software. Is it still possible to update this computer?

    Yes. Try Amazon.
    Before you do upgrade to Snow Leopard, make sure your Mac meets the requirements.
    Mac OS X v10.6 Snow Leopard - Technical Specifications
    Make sure the disc you tried using doesn't have any fingerprints or smudges on it. The optical drive can't read the disk otherwise.
    If your Mac won't read the disc, might be a good idea to rule out any problems with the startup disk BEFORE trying to upgrade the system.
    Using Disk Utility to verify or repair disks
    Message was edited by: Carolyn

  • 80g video ipod only shows apple logo and makes loud clicking noises

    I've had my ipod 80g for a little over two years, with few incidents, and it's about 50 g full. When I most recently connected it to my computer, it started making these loud whirring and clicking noises and the apple logo is all that shows. I know the ipods can't be expected to last more than a few years (or so I'm told) so my question is what to do. Should I take it into the apple store and have the hard drive totally wiped of all my music, should I try some alternative fix (this strange business card opening the ipod technique, for instance?), or is there something else I should try? Is an ipod in this stage even salvagable? Thanks!

    i have the EXACT same problem. Whenever i add new files and try to play them the clicking noise is LOUD and it does not stop for a good 10 seconds nad my IPOD begins to shake...
    i would like to know the answer as well

  • 80g video ipod just displays apple logo and makes loud clicking noises

    I've had my ipod 80g for a little over two years, with few incidents, and it's about 50 g full. When I most recently connected it to my computer, it started making these loud whirring and clicking noises and the apple logo is all that shows. I know the ipods can't be expected to last more than a few years (or so I'm told) so my question is what to do. Should I take it into the apple store and have the hard drive totally wiped of all my music, should I try some alternative fix (this strange business card opening the ipod technique, for instance?), or is there something else I should try? Is an ipod in this stage even salvagable? Thanks!

    i had the same problem. i saw a great video on how to fix it and it worked for me.
    the guy who posted it also offers free advice. check it out. good luck.
    http://www.youtube.com/watch?v=1KoWw9PZv50&feature=channel_page

  • Macbook pro retina start to make loud fan noise and work slow

    I bought macbook pro retina display less than one years ago. For some reason my macbook pro has been making loud fan noise for about five mounth. Whenever macbook pro makes the noise, all the programs start to run slow. Typing, opening safari, and etc takes forever. It takes 20min to 40min for the noise to stop. At first, the macbook pro made noise once or twice in a day, but now it's making the noise frequently; It happens every 2-3 hours. It got to the point where it start to annoying me. Is there a way for me to fix this issue? If not, can I use one year warrenty to fix this problem? Thank you.

    If your Mac works slowly when fans turn on, it's quite possible that there's a process which is eating the CPU and/or RAM.
    Open Activity Monitor (in /Applications/Utilities), select "All Processes" above "Show" (in the toolbar) and then, order the processes by CPU usage. Do you see any process which is consuming more CPU or RAM? If so, tell us the name.
    Additionally, you can reset the SMC > http://support.apple.com/kb/HT3964

  • My 2012 MacBook Pro fell and it now makes a clicking noise and shows a grey screen on startup. I'm afraid the hard drive is damaged. Is their anyway to still back up my hard drive even if it doesn't turn on all the way?

    So my late 2012 MacBook Pro was sitting on my desk when the desk collapsed. The computer fell with it and I was quite scared at the moment, but thankfully I opened it up and it worked perfectly fine again.
    I was later watching a YouTube video and pressed the back button. The screen then froze, and I could not force quit safari. Then this weird clicking noise started to happen. It was coming from the right of the trackpad. That's when I decided to force shutdown the computer with the power button.
    I let it sit and then decided to turn it back on. The clicking noise then came back and there was just a blank screen on the boot up. Eventually a grey folder with a question mark started flashing on the screen. That was all it did so I decided to turn it off again.
    I'm going to take it into the Apple store ASAP, but I'm curious if my hard drive is damaged and if I will need a new one, which would erase everything on my Mac. So I was wondering if there is anyway to back up the hard driver even if it doesn't boot up all the way, or turn on the computer all the way.
    P.S. I have never backed up my hard drive so I wouldn't know what to do.

    You may have damaged the HDD which is located in that spot. I would take it in for service.

  • DVD will not play and states "supported disk not available" and makes a weird noise and then ejects the dvd

    My MacbookPro is only 5 months old and in really good condition. The only problem I am encountering is that when I insert any type of dvd disc, it starts to make this weird grinding noise that goes eeee-eeee, and then does that a couple of times and then the disc ejects on its own. When i try to play it with idvd, it does the same noise thing and then iDvd state "supported disk not available". The dvd does not even read on the computer.

    If only five months old it is still under warranty. Take it back.

  • I have a second gen ipod nano; The screen doesnt work but it will still make the clicking noises and it is recognised in itunes? why wont the screen work?

    HELP

    It's not designed to work like this. When you sync, the iPod stores some information that basically says 'this iPod belongs to computer xyz'. Apple did this to prevent copyright issues (syncing someone else's music).
    If you really want to do this, you'll have to at least tie both iTunes installations to the same account. Maybe have them sync with each other.

  • Lots of clicking noise and then print fails

    I am an elderly Brit, so I hope you'll be kind to me!
    I use a Pixma MP540 printer and my current task is to print out some vacation details from the tour operator. Two of four succeeded, but the next one keeps failing, the printer talling me to load paper to the rear tray. The printer is set to default  and should print from automatically chosen source on plain paper. The second profile is one for printing photos from the rear tray, and so only loaded as and when needed.
     I have not had any problem before, and I have even substituted "cassette" for " automatic" as paper source.
    Can anyone suggest what could be the cause of my frustration? Please! Might the printer itself be faulty?

    Please follow these steps to take the cartridges out.
    Touch the Icon and indicated on the pic.
    It will come up with a screen which looks like this
    Touch on the black cartridge icon and it will display " moving black cartridge to front".
    Now open the cartridge door and remove the black toner.
    Close the door and touch the cyan and it will move it to the front and you will have to open the door again and take the cyan out, close the door again and repert the process for magenta and yellow.
    And when you want to reinstall them the same steps have to be repeated.
    Do let me know the results
    Although I am an HP employee, I am speaking for myself and not for HP.
    *Say thanks by clicking the "Kudos! Star" which is on the left*
    Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.

  • TS1424 The apps "I play 3D Bowling" can not plat after installing whick only make a blank screen and then return to initial position.

    I have bought a game apps "I Play 3D Bowling" that I can't play the game when I press the icon which will return to initial position . I try many times to delete & install again & again but unsucessful.

    Ok. I disabled hardware acceleration. The only extension is the McAfee Scriptscan for Firefox 15.1.0, which was already disabled. I then disabled all plugins (Acrobat, Google Update, Intel Identity Protection (2x), Java Deployment Toolkit, Java Platform, MS Office 2013, Quicktime, Shockwave, Silverlight), which were all up to date.
    Normal or safe mode still has same result. No startup, no option button and no customize.
    Thanks for your help. Got any other suggestions?

  • My MacBook Pro 13 inch makes a clicking noise from the hard drive and can not start up in safe mode and normal. I then ran disk utility in recovery mode and disk utility shows no problems with the hard drive. What is the problem?

    Please help me, I have a mid 2010 Mac book pro with a toshiba mk3266gsxf harddrive. It started making a clicking noise and then my computer crashed. I proceeded to boot in safe mode, but it doesn't work. When I ran disk utility in recovery mode, it showed no problem with my disk. Does any one know what the problem is?

    Sounds like a mechanical problem with the drive and it ruined the sectors where the Macintosh HD partition (and OS X, and files and programs) reside, but not your Recovery HD partition.
    If you held command option r while booting, that's Internet Recovery and it's loaded via the Internet, not via the Recovery HD partition on the boot drive, so that could mean the drive is dead mechanically or there is another issue.
    In either case the drive will likely have to be replaced, it's a matter of what occured to where and the drive state if you can recover data or not. If you made recent backups then your fine.
    My computer is not working, is my personal data lost?
    Most commonly used backup methods

  • My iPod keeps restarting and making a loud clicking noise as it does.

    Also, the computer doesn't recognize at all that there is anything in the USB, So I can't even reset the iPod. I'm stuck for what to do, It wont play or do anything, just when It has battery Will bring up the apple logo, make a clicking noise and repeat this, over and over.

    This is often the description of a stuck hard drive (read/write heads stuck and can't move). I have seen a few "fixes" for this. One is to but the iPod in the freezer for a half hour then start it again and see if the differences in expanding parts unsticks it. The other more immediate "fix" is to get something firm like a phone book, start the iPod and then firmly (but not super hard) slap the ipod down on the phone book flat on its back, basically jarring it. This sometimes frees up the drive.
    Of course, I am only relaying what I have read that has worked for some people in the past. So take it for whatever that is worth and try anything at your own risk.
    Good luck,
    Patrick

  • Cartridges making loud clicking noise prior to printing

    The cartridges are new and have been aligned.  everytime i start to print they make a loud clicking noise.  then the print is perfect.  at the end of printing the loud clicking happens again

    Hey @acr520,
    Welcome to the HP Support Forums!
    I understand that you're hearing a clicking noise when printing from your HP Officejet 4500 All-in-One Printer. I would like to offer my assistance today with resolving this issue. Now, even though the print quality is perfect on your printed documents there is a chance that your cartridges may be incorrectly seated, or the carriage within your printer may be experiencing issues. The carriage is the part that moves from left to right inside your printer as the cartridges print.  Can I please have you follow the steps below to check the ink system and carriage assembly within your printer.
    To start can I please have you click here. I understand that you're not actually getting a cartridge error. However, as I mentioned before, it is important to check the cartridges to ensure that everything is seated correctly and that there are no jams or debris within the cartridge compartment that is causing the clicking noise. Once the support document opens please run through Step two, and Step four. Once troubleshooting is complete please test printing to verify if the issue is resolved.
    Should the clicking noise persist, can I please have you click here. Once the carriage document opens please run through Solution two, Solution three, Solution five, and Solution six. This includes any sub-steps under the listed Solutions.
    Please let me know if the steps I've provided resolve the clicking noise issue. I look forward to hearing from you!
    X-23
    I work on behalf of HP
    Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
    Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

  • HP LaserJet Pro M177fw and AIO Remote App

    Will HP AIO App remote supports HP LaserJet Pro M177fw Multifunction Printer later. 
    Or is there any other way to control the printer to scan without going back to my computer? 

    @Ashley8 
    With regards to the no support of the AiO remote app and the m177, this is only on the iOS and android app.
    You will need to use your desktop/computer as your go to scan for the m177.
    Sorry
    I am an HP employee.
    Say Thanks by clicking the Kudos Star in the post that helped you.
    Please mark the post that solves your problem as Accepted Solution

Maybe you are looking for

  • ME52N : How can i change the net price ?

    Dear guru. The system allow to change only the valuation price (only relevant for release strategy)  in ME52N. Does exist a chance to change in the purchase requisition  the net price of source of supply assigned ? Thanks

  • HT4759 If i haven't upgraded to lion yet can i migrate to icloud when i do upgrade to lion?

    If i haven't upgraded to lion yet, can i fully migrate to icloud when i do upgrade to lion?

  • Plant Maintenance(PM) IW21  populating Item data

    Hi There,     I have been looking to find out the way through we can populate the item data ( Object part, Damage and Cause codes) into the IW21 from a custom program while we create/change the Notification (maintenance).     I created an action box

  • Sync-in' issues

    *Please help!* *i want to clear my ipod but not lose the play counts and the mp3s i've accumulated over the past months... i'd like to Sync the 100G of mp3s i have on my pc with my ipod music which is a 60G ipod and holds mp3s from different pcs* *1)

  • Why is my iPhone 4 taking more than 16 hours to restore??!!

    my phone messed up, so i restored it. but i didnt hook it up to my macbook. why is it taking longer than 16 hours to restore.. from 9:42 last night til current time 3:20...why is it like this? im scared... how can i make it work again??