LaserJet Pro MFP M127fn Printer Driver Installation Failed

Got a brand new, fresh out of the box, HP LaserJet Pro MFP M127fn. Failed to install the driver that came with it on my computer Windows 7 64-bit Home Premium. I downloaded latest driver (full version) and still failed to install. The installation stopped at 75% repeatedly. Printer itself seems to work fine. I printed the Self Test / Configuration page. I am connecting/wired with the router.
I tried the installation many many times. Hope one of you have a solution for this problem.
Any assistance would be appreciated.

Hi AngryDad,
Welcome to the HP Forums!
Sorry to hear you are having the same issues, but I am happy to help!
Let's try the following:
Uninstall the software. Uninstalling the Printer Software.
Clean boot the computer. How to perform a clean boot in Windows.
Disable any firewall programs. Turn Windows Firewall on or off.
Disable any antivirus programs. Disable antivirus software.
Create a new user account. Create a user account.
Reinstall the software. HP LaserJet Pro MFP M127/128 Series Full Software and Drivers.
If this still does not resolve the issue proceed to back up your files, and reinstall Windows 7.
Hope this fixes your problem, and have a good day!
RnRMusicMan
I work on behalf of HP
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LaserJet Pro MFP M127fn

laserJet Pro MFP M127fn prints 2 pages then pauses, prints 2 pages then pauses etc. How do I fix this? Thanks

Hi @walr1974 ,
Sorry to hear that you are still having the same results.
How is the printer connected?
Clear the Printer Spooler Files and Enable the Spooler Service.
1. Hold down the Windows Logo key () on the keyboard and the 'R' to open the run box, type Services.msc .
2. Double-click Printer Spooler in the Services list.
3. Click on the Stop button and click OK.
4. Hold down the Windows Logo key () on the keyboard and the 'R' to open the run box, type %WINDIR%\system32\spool\printers, then delete all files in this folder.
5. Go back to services by holding down the Windows Logo key () on the keyboard and the 'R' to open the run box, type Services.msc again.
6. Double-click Printer Spooler in the Services list.
7. Click on the Start button. In the Start up Type list, make sure that Automatic is selected and click OK.
Try printing again.
If you are still having issues, set the driver to Print Directly to the Printer. Go to Start, Devices and Printers, right click the printer, left click Printer Properties, click on the Advanced tab, select Print Directly to the Printer, apply and OK.
You can also try Start printing after last page is spooled.
Here is one other thing you can try, that I have had work in the past.
Uncheck Collate from the driver:
From the application your printing from, go to file, print, Number of copies select 2. Uncheck Collate. You can now change the number of copies. Collate should now stay unchecked.
Try printing the multiple page document again.
Just to rule out a program running in the background, disable all the start up programs and temporarily turn off the Antivirus Software. How to use MSCONFIG . Click on the start up tab and click disable all.
Please let me know the outcome.
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP

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Hi All,
we are using aix7.1 OS we need to print from the server to the remote printer "HP LaserJet Pro MFP m127fn" via the network.
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Hello , the supplies message usually indicates a low toner capacity. The following information shows how to adjust the low setting and please keep in mind that once the cartridge is truely out a reduction in print qualitty will be seen on all printed pages. The toner cartridge (s) will need to be replaced. On the printers control panel press the wrench icon (setup)-select sustem setup-select supply settings- black cartridge- very low setting- continue. This will override the low message and allow printing. The long term resolution is to replace the cartridge.
(Although I am employed by HP, I am speaking for myself and not for HP)

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please solve this issue as soon as possible.

Hi narin01,
I understand you are unable to install the printer software. I can help you.
Uninstall the software using the CD:
Touch the Windows Key and the E key to access the computer window. Right click on the CD for the printer, left click open in a new window, double click on uninstall.
Do a msconfig to turn off any startup programs that might be interfering with the installation.
Click on start, in the search box type in run, press the enter key, then type in msconfig, click OK.
Click the Services tab. Click to select the Hide All Microsoft Services check box. Click Disable All, and then click OK. Then click on the start up tab at the top. Click on disable all.
Reboot the computer.
Temporarily turn off any Antivirus software.
Then run the installation again. Right click on the install and select Run as Administrator.
How is the printer connected? (USB/Ethernet/Wireless)
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
Please provide in detail the results if you are still having issues.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP Multicenter Printer HP LaserJet Pro MFP M127fn

I cannot get my printer to connect to my computer wirelessly and printer did not come with a USB cable. I am on Windows 7 64 bit.

HI @Janeece,
Welcome to the HP Support Forums. I understand that you will like to learn how to connect your Laserjet M127fn printer to your wireless network.
The Laserjet M127fn printer does not support wireless connectivity. I have included the Printer Specifications for HP LaserJet Pro MFP M127fn, M128fn, and M128fp Printers for reference.
Regards,
Happytohelp01
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I work on behalf of HP

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HP LaserJet Pro MFP M127fn

Hi
we bought recently HP LaserJet Pro MFP M127fn.
it prints ok from administrator account.
but from any other user it prints jpg, pdf
but doesn't print word document.
any idea how to solve the issue.
Thanks

Hi,
Try the following steps and check if that may help:
From the Administrator account, open the Control Panel and then click on View devices and printers.
Right click the printer icon and select Printer Properties.
Open the Security tab.
Ensure that "All Application Packages" is listed under the Group or user names column, ensure that it is only set with Allow for Print and Manage Document.
If such an option is missing click on Add and add the "All Application Packages" group, then modify its permissions accordingly.
Either set for Everyone or add the spscific user account, ensure that Print and Manage Documens is set as Allow and not set for Deny by any chance.
Now try printing from the other user, if the same persists I would also suggest setting the Manage this Printer option as Allow..
Additionally ensure that there is no any Deny setting for any of the options.
If these doesn't help I would suggest contacting Microsoft as the issue may be related with Word or with the user profile, as the driver is fully funtional but something blocks it within the Non-Administrators account.
Shlomi
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Hi,
We have almost 80 Numbers HP 1212 MFP Printer which we are using in windows server 2003 X64 Operating System. Because of unavailablity of this model anymore, we are using HP Laserjet Pro MFP M127fn and the driver is missing for this operating system.
Anyone have Drivers or any other solutions ?

Hi Mike, Did you end up working your problem out? We have the same issue, prints fine from Windows 7x64 desktops via TCP, but it's a no-go on Server 2008R2. Cheers - John.

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Hi @jaimelalone ,
I see that you are having issues getting the printer setup on the network. I would be happy to help you.
Usually the standard length for a Ethernet cable is 100 ', with a direct connection from the printer to the router, depending on the quality of the cable.
Here is a document for A 'Network Product(s) Not Found' Error Displays for the HP Color LaserJet Pro MFP M176n Printers and...
If there is anything else I can help you with, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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Welcome to the HP Forums angelinaOO7,
I read your post, which indicates that you are getting a black line down the page when using the feeder. You can print fine from the glass. I can help you with this.
I would do a hard reset to see if that will resolve the issue.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation.
Clean the scanning glass and platen.
Turn the printer off.
Disconnect the power cord from the product and the wall outlet.
Open the scanner lid.
Clean the following scanner areas with a soft cloth or sponge that has been moistened with nonabrasive glass cleaner.
Main scanner glass.
Small scanner glass to the left of the main scanner glass.
White plastic backing.
Dry the glass and white plastic backing with a chamois or a cellulose sponge to prevent spotting.
Plug the power cord into the product and the wall outlet.
Turn the printer on.
Try to make another copy.
If you are still having issues, then update the printer's firmware.
HP LaserJet Pro MFP M127fn Drivers.
Select your operating system, click next, click the link for firmware.
If you need further assistance, let me know.
Have a wonderful day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

LaserJet Pro MFP M127fn - can't get on network

LaserJet Pro MFP M127fn
Is this printer supposed to be available for wirless printing? I cannot seem to get it on the network.
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Under tools, network setup, I can only select automatic or manual for TCP/IP config. And under IP address I can select Yes but doesn't seem to be any other options.
Any advice?
Thank you.

Hi,
The printer does not support wireless connecttivity, it only supports Wired network connectivity (Ethernet) or a USB.
For network connection you wouild need to connect it with a cable.
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Scanning with HP LaserJet Pro MFP M127fn

Hello everyone,
I installed my printer HP LaserJet Pro MFP M127fn on a network. I am able to print from many different computers, but I can not scan. On computer where I want to install scanner I am using Ubuntu 12.04. I tried to use "Simple scan" and "Xsane", but these programs did not recognize scanner.
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Hello @korda93 , and welcome to the HP Forums.
I am sorry, but to get your issue more exposure I would suggest posting it in the Ubuntu forums since this is appears to be an Ubuntu issue. You can do this at the Ubuntu Forums.
I hope this helps!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
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Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

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After every fax received the unit prints a "T.30 Trace" report. Needless to say, this is a big waste of paper. Have gone into the Reports setup and changed the settings accordingly, but am still getting this report after every fax we receive. We are using the unit as a fax machine/copier only, so it's only connected to a phone line and power source. How can I turn off these unwanted reports? Thanks for any assistance you can give.

Hi @mrinn ,
I see that you are having issues with the T.30 Trace Reports printing, you have already turned off the setting and the printer is still printing them off. I would like to help you out with this issue today.
Just double check the setting, to make sure it is still turned off.
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HP LaserJet Pro MFP M127fn Drivers.
Select your operating system, click next, click the link for firmware.
I can send you a reset for the printer in a private message. But it will set the printer back to factory settings and clear out the phone book. In the forum beside your handle name just click on the envelope to view it.
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP LaserJet Pro MFP M127fn - DNS issue, hundreds of UDP connections affects my router 100% CPU usage

Hi all,
We've bought about ten pieces (HP LaserJet Pro MFP M127fn), tested only one the other 9 are waiting for their time to be sent in our branch offices. The MFP works fine, no complains till later that day I noticed that our Mikrotik Router was struguling with high CPU usage, it took me some time to find the issue and it was the new bought MFP. Don't know why but it creates hundreds of UDP connections and almost 100% CPU usage goes to DNS service. As soon as I shutdown the MFP and delete all the connections everything goes back to normal. I've disabled almost all services (HP web service, Ipv6, SNMP, AirPrint, SLP, LPD, WS-Discovery, Bonjour), leaving only Ipv4 but without luck the issue persists. Here are some print screens confirming my saying:
http://i.imgur.com/UiOPSiu.jpg
http://i.imgur.com/dlgObPb.jpg
http://i.imgur.com/4RmQhot.jpg
http://i.imgur.com/oBuo9UO.jpg
http://i.imgur.com/Zf77V6b.jpg
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Hi @EugenX ,
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.
If you are unfamiliar with how the Forum's private message capability works, this Post has instructions.
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Hp laserjet pro mfp m126nw printing issues in windows server 2008 r2 standard

hp laserjet pro mfp m126nw printing issues in windows server 2008 r2 standard
printer installed but print not coming ...
please give me solutions of this problem

go to http://www.hp.com/go/tools may help resolve the issue.
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
I work on behalf of HP.

LaserJet Pro MFP M127fn Printer Driver Installation Failed

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