LaserJet ToolboxFX and scanning software doesn't work. Please provide an update.

Question

Hi All,
            Another frustrated AIO user here, Our LaserJet 3050 is a decent printer and an Ok stand alone Fax machine, but the scanning software hasn't worked for a long time and the Toolbox FX software has never worked. There hasn't been a significant update to the software since the Fall of '07, like 3 mos. after we purchased the machine. I can't use the scan buttons on the machine even though I've installed the full software package. The only scanner that works is the native windows one, which slows us down at work. My laptop is an HP pavilion dv8408us and it's had it's share of difficulties as well. How about broadcasting a fix for this stuff? HP should devote more time and energy into making sure things work in the first place? Nice website front page, though.

Answer 1

error message
************** Exception Text **************
System.IO.FileNotFoundException: C:\Program Files\Hp\ToolBoxFX\bin\..\resources\images\status_critical_32.png
   at System.Drawing.Image.FromFile(String filename, Boolean useEmbeddedColorManagement)
   at System.Drawing.Image.FromFile(String filename)
   at Com.HP.App.HPAppTools.OOVMessageBox.OnLoad(EventArgs e)
   at System.Windows.Forms.Form.OnCreateControl()
   at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
   at System.Windows.Forms.Control.CreateControl()
   at System.Windows.Forms.Control.WmShowWindow(Message& m)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
   at System.Windows.Forms.ContainerControl.WndProc(Message& m)
   at System.Windows.Forms.Form.WmShowWindow(Message& m)
   at System.Windows.Forms.Form.WndProc(Message& m)
   at System.Windows.Forms.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
************** Loaded Assemblies **************
mscorlib
    Assembly Version: 1.0.5000.0
    Win32 Version: 1.1.4322.2470
    CodeBase: file:///c:/windows/microsoft.net/framework/v1.1.4322/mscorlib.dll
HPTLBXFX
    Assembly Version: 2.5.191.0
    Win32 Version: 2.5.191.0
    CodeBase: file:///C:/Program%20Files/Hp/ToolBoxFX/bin/HPTLBXFX.exe
System.Windows.Forms
    Assembly Version: 1.0.5000.0
    Win32 Version: 1.1.4322.2032
    CodeBase: file:///c:/windows/assembly/gac/system.windows.forms/1.0.5000.0__b77a5c561934e089/system.windows.for...
System
    Assembly Version: 1.0.5000.0
    Win32 Version: 1.1.4322.2470
    CodeBase: file:///c:/windows/assembly/gac/system/1.0.5000.0__b77a5c561934e089/system.dll
HPTools
    Assembly Version: 2.5.191.0
    Win32 Version: 2.5.191.0
    CodeBase: file:///C:/Program%20Files/Hp/ToolBoxFX/bin/HPTools.DLL
AppConstants
    Assembly Version: 2.5.191.0
    Win32 Version: 2.5.191.0
    CodeBase: file:///C:/Program%20Files/Hp/ToolBoxFX/bin/AppConstants.DLL
HPAppTools
    Assembly Version: 2.5.191.0
    Win32 Version: 2.5.191.0
    CodeBase: file:///C:/Program%20Files/Hp/ToolBoxFX/bin/HPAppTools.DLL
System.Xml
    Assembly Version: 1.0.5000.0
    Win32 Version: 1.1.4322.2032
    CodeBase: file:///c:/windows/assembly/gac/system.xml/1.0.5000.0__b77a5c561934e089/system.xml.dll
System.Drawing
    Assembly Version: 1.0.5000.0
    Win32 Version: 1.1.4322.2032
    CodeBase: file:///c:/windows/assembly/gac/system.drawing/1.0.5000.0__b03f5f7f11d50a3a/system.drawing.dll
HPToolkit
    Assembly Version: 2.5.191.0
    Win32 Version: 2.5.191.0
    CodeBase: file:///C:/Program%20Files/Hp/ToolBoxFX/bin/HPToolkit.DLL
************** JIT Debugging **************
To enable just in time (JIT) debugging, the config file for this
application or machine (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.
For example:
<configuration>
    <system.windows.forms jitDebugging="true" />
</configuration>