LaserJet will not correctly print Statement (5.5 in. by 8.5 in.) ((Alignment off))

Not sure if it's a driver problem, but the printer keeps printing the statement size as though it were loaded on the left of the tray. So it basically prints off the page. When I try to get around this issue by loading the paper on the left in the middle tray, the printer jams. When I try loading it in the bottom tray, it doesn't recognize that there's paper when it's loaded to the left. And obviously, when it's loaded in the center, it produces the same problem that loading in the middle tray does (the alignment is off). I doubt this issue is resolvable, and we'll probably have to go to FedEx Office to fix the issue.

Hey there ersbro. I recommend checking out this document to see if it helps resolve the issue: HP LaserJet 1160 and 1320 Series Printers - Troubleshooting Paper Feed Problems
If this does not resolve the issue I suggest posting in the Business forum since this is a commercial printer. Here is the link: HP Business Support Forum -- LaserJets
Best of luck!
SeanS
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