Laserjet x64 mfp not fully printing

our printer is not printing a full page it has marks from the ink on the edge. There is about 3 inches it is not printing. We have tried everything we know of. we have a laserjet 400 MFP M425 PCL 6
Thank you,
Dawn

Hello pbnair.
Welcome to the HP Forums! I understand your Laserjet 100 Color MFP is stating "Not Connected".
Please follow this entire HP document on Printer Does Not Maintain Wireless Connection, as this could resolve your issue.
Please inform me your troubleshooting steps.
Looking forward to hear from you.
I worked on behalf of HP.

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Firmware update for officejet x64 could not find printer

The firmware update for officejet x64 could not find printer. Printer is on wireless network.

Hi,
The firmware update utility does not support wireless connection, it only allow updating the firmware via USB as written on its installation instructions:
The HP OfficeJet 4620 series printer Firmware flashing (upgrade) requires a wired network or a USB connection.
DO NOT upgrade the printer firmware in a wirelessly connected printer.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-104396-5&cc=us&dlc=en&lc=en&os=4063&productOid=5101234&sw_lang=
Try updating the firmware wirelessly as following:
On your computer open the HP Officejet 4620 software and click the Printer Home Page (EWS) option.
From the displayed EWS page open teh Web Services tab, then click on Product Update and follow the steps on screen (enable Web Services if it disabled)
Follow the steps on screen to update the printer.
If the process fails, temporary connect a USB to the printer and then launch teh firmware update utility once again.
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Hp laserjet m1132 mfp can't print from remote desktop

Hi, i've installed HP LASERJET M1132 MFP in my PC with windows 7 ultimate 32 bit and it works fine. But when i connect using remote dekstop with our Windows server 2008 r2 64 bit. its not printing. error "test page failed to print , would you like to view the print troubleshooter for assistance?" and it doesnt solved the problem.
please help

Thank you for your interest.
The situation is a bit different than the picture. Windows Server 2008 R2 is available through the WAN. LAN is plugged into the PC-1, PC-2 and Konica Minolta printer. HP LaserJet M1120n MFP is connected via USB to the PC-1. OKI ML 3320 printer is connected via LPT also to the PC-1. PC-1 has access to Konica Minolta printer via the LAN. PC-2 also has access to Konica Minolta printer via the LAN. PC-2 is also available for PC-1 HP and OKI.
It seems to me that I found the explanation for the printing problems - some of "my" printers are simply not compatible with Windows Server 2008 R2. I found on the net the following information:
http://www.windowsservercatalog.com/item.aspx?idItem=cdde267a-800d-2d9f-1f0c-225cabd6838e&bCatID=128...
http://www.windowsservercatalog.com/item.aspx?idItem=31df9819-ca52-4684-dc3b-8e31b70c77d7&bCatID=128...
http://www.windowsservercatalog.com/item.aspx?idItem=6475235d-8dbb-9e95-11dc-3575d569acc2&bCatID=128...
http://www.windowsservercatalog.com/item.aspx?idItem=59731747-9976-8d51-dcbb-7664cbc17a89&bCatID=128...
I think I can close the topic.
(translated from Polish into English using Google translator)

HP Laserjet 1536dnf MFP not in list of ePrint

According to the ePrint-website, my My HP Laserjet 1536dnf MFP supports ePrint
Supported LaserJet printers include:
HP Color LaserJet Pro CM1415 Series Worldwide X X
HP Color LaserJet Pro CP1525 Series Worldwide X --
HP Color LaserJet Pro M1536 Series Worldwide X --
But, my HP Laserjet 1536dnf MFP is not listed at www.hp.com/go/ePrint (select your printer)
Do I need to choose for the 1530 series?
Looking forward to a reply. Thanks in advance.

HP m1536dnf does support ePrint. It also supports AirPrint. You will need to update the firmware.
Please refer to this url for the latest firmware:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=Im-86043-4&lc=en&dlc=en&cc=us&...
This is the list of fixes/enhancements:
Fix/Enhancement:
AirPrint compatibility
ePrint functionality added
Corrects manual faxing
Contains all previous fixes and enhancements
Note: New Web Services menu items and embedded web server tab are present but not functional.
(Although I am an HP employee, I am speaking for myself and not for HP)

HP LaserJet 1536dnf MFP not faxing

I have a HP LaserJet 1536dnf MFP. I am having a problem sending a fax from this machine. When I try to send, all it does it stores the fax in the machine. It receives faxes just fine and also did a fax test and that was good. I did the obvious troubleshooting on it, so I was wondering if anybody had any suggestions on what i could do to fix this. Has anyone had trouble with this machine before not sending faxes? Any help would be appreciated.

Hello BW123,
Welcome to the HP Forums!
I understand you're receiving problems sending a fax using the Laserjet 1536cnf MFP. I will do my best to assist you! The fact that your printer is stores the fax that you try to send, please follow this HP document on Cannot Send or Receive Faxes.
Choose your connection type and perform solution three from this document, which should be restoring the defaults and re-run the fax setup.
Once this is complete, try to send a fax and let me know if this was successful or not. I will be looking forward to hearing from you. Have a great night!
I worked on behalf of HP.

HP laserjet 3300 mfp has stopped printing

My HP laserjet 3300 mfp has suddenly stopped printing. The error log gives no information although is has occasionally given the following message recently:
Error0=2009/10/15 14:54:44 - GetProductDeviceID: Not PML registered, so cannot unregister
Error1=2009/10/15 14:54:41 - unable to find and PML register with device
The trouble shooting process gets me nowhere: nothing has changed (except MS updates! ). I can see the printer from all control panels on the network. It says 'error' but gives no clue as to what that might be. I've tried printing with notepad and a test document and rebooting but nothing works. Its photocopying facility works fine. Help, anyone?

I would think the ip address and folder options of the printer is what probably changed and when you setup the printer again you did so with a new ip address but also had to put the folder info in again. Suggest you type in the ip address of the printer into your web browser and see if there is a link there to setup the scan to folder and if there is, put the correct information back in.

Laserjet cm1312nfi mfp not printing, print job appears in que but never prints. How do i fix this?

It wont even print the test page. It is saying black ink low. 250 left. but im getting no other errors.

Printing a Configuration Report.Hi JoyD,
Welcome to the HP Forums, I hope you enjoy your experience!
I understand the print job stays in the queue and won't print for hours later.
I will be happy to help you.
I would power cycle everything.
Turn the printer and computer off.
Disconnect the power cable on the router for 10 seconds, then reconnect the power cable again.
Turn the computer on, then the printer.
Try printing again.
I would setup a static IP for the printer to see if this will resolve the issue.
Printer Does Not Maintain a Wireless Connection. Go to Solution three: Assign the printer a static IP address.
Print a configuration page from the printer for this information needed. Select Method one.
Please let me know the results if you are still having issues.
Thank you for posting on the HP Forums.
Have a wonderful day!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP Laserjet M1212nf MFP not printing doc in Windows print queue

Printer is connected via USB to a laptop running XP. Prints OK. Have another Windows laptop connected via wireless network, sharing the printer and this prints OK. Am trying to share the printer with a Mac OSX Lion over the wireless network. I can get a doc into the print queue on the laptop hosting the printer but nothing prints. The print queue says it's printing and it does complete and delete from queue, but nothing prints. I have tried attaching the printer as a generic PS and PCL printer when configuring the Mac printer share but get same result. I don't see the drivers for the 1212 in the drop-down list on the Mac when I connect to the printer.

go to http://www.hp.com/go/tools may help resolve the issue.
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
I work on behalf of HP.

LaserJet M1120n MFP - Problems with printing over Wireless Network.

Hi. I have recently purchased a HP M1120n MFP printer. There are three wireless laptops (Vista, & XP Pro) that use this printer via a DrayTek Vigor 27000GE wireless router, then via cat 5 cable to Ethernet on printer.
All three laptops can print, but sometimes the print queue backs ups. The top print job will say "Printing" but it can say this for hours! Then if I delete the print job, it will say "Deleting" - but nothing happens. The only way to clear it is to reboot the laptop.
Firmware datecode is 20080228.
If I connect via USB cable directly to the printer it works correctly.
Any ideas to help resolve this frustrating problem?

The bottomline is that this printer has no way of connecting other than a straight USB connection. In order to make it wireless you have to have a device that will give it an network IP address. The printer by itself can not do this.
The only way to get this printer on a network is to buy a SEPERATE USB Printer Server. Or, buy a separate router, like I said, that has a USB connection on the back that will support printers.
You can not connect it the way you want as it stands right now.
However, call your ISP and have them set it up IF their Gateway device has a USB connection and really can support a printer. It is their issue.
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

HP Color LaserJet CP2024 dn not showing Printer Shortcuts

Product Name: HP Color LaserJet CP2025dn.
Operating System: Windows 7 Professional
I recently had a hard disk failure and am reinstalling everything on a new hard disk. In setting up my HP Color LaserJet CP2025 dn the Properties screen is missing the tab for Printer Shortcuts. It has all of the other tabs. If someone could please tell me how to get it back I would be most grateful.
Thank you.

I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial printer. You can do this at Printers - LaserJet.
Click on New Post.
I hope this helps.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP LaserJet M1217nfw MFP used to print wirelessly, now won't

At some point the printer stopped printing wirelessly. I completely uninstalled and reinstalled the software from DVD, and have run "wireless" setup several times. It will only print through a USB cable. ScanDr only reports that it can't communicate with the printer. The wireless network works fine, though we are also unable to print wirelessly to a different printer when both used to work. I don't know if this is a software/printer problem or a Windows 7 problem (i'm on an ASUS laptop) or a Kaspersky problem or a router problem or what. Have wasted hours trying various suggested solutions and nothing so far has made any difference.

Hello JBC666,
I understand that you are having an issue with printing wireless from your M1217nfw. I can understand how frustrating this can be. I would like to confirm a couple of things with you to get better understanding of your setup.
1) How far away from the printer is the router?
2) Has there been an recent changes that could have caused the issue?
As well printing a network test report, is an excellent option to find out if there is any issues with the connection at all. I have included the following steps to print the test.
1) Press the wrench button
2) Press the right arrow until you see Network Config
3) Press Ok
4) Press the right arrow until you see Network Test
5) Press Ok
1) Does anything fail on this test?
2) What is the signal quality?
3) Are you able to view the printers embedded web server?
   Steps to accessing the embedded web server
   1) Open up your internet browser
   2) Type the IP address (from the test report) into the address bar
   3) Press Enter
Thank you.
I worked on behalf of HP

LaserJet Pro MFP M125a not printing

Hi,
my relatively new LaserJet PRO MFP M125a stopped printing today. Scan function is still working. All lights are on. Cannot print test page. When I try to print Word or PDFdoc, spool is empty, no job is waiting.
Uninstaled all HP software and drivers, cleaned registry, installed it again. Nothing. Changed USB cable, it worked for few pages, then turned off. When I turned it on, problem is here again. Changed USB cable again, but no luck.
Windows is fresh, new HP drivers...
Help is needed.
Best regards,
Nikola

Hi @MaletaBG,
I would like to help you with getting the printer, printing again.
Try and print a hardware self test on the printer to find out if it is a hardware or software issue.
HP Color LaserJet Pro MFP M176n Printer, and HP LaserJet Pro MFP M125, M126, M127fn, M128fn, and M12...
Please try the steps in this document to see if it will help resolve this issue.
HP LaserJet Printers - 'Printer is offline' Message Displays on the Computer and the HP Printer Will...
What were the results when you ran the Print and Scan Doctor? (did it print or scan, any error messages)
If you appreciate my efforts, please click the Thumbs up button below.
Thank You. I look forward to hearing from you.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP LaserJet Pro MFP M127fn

Hi
we bought recently HP LaserJet Pro MFP M127fn.
it prints ok from administrator account.
but from any other user it prints jpg, pdf
but doesn't print word document.
any idea how to solve the issue.
Thanks

Hi,
Try the following steps and check if that may help:
From the Administrator account, open the Control Panel and then click on View devices and printers.
Right click the printer icon and select Printer Properties.
Open the Security tab.
Ensure that "All Application Packages" is listed under the Group or user names column, ensure that it is only set with Allow for Print and Manage Document.
If such an option is missing click on Add and add the "All Application Packages" group, then modify its permissions accordingly.
Either set for Everyone or add the spscific user account, ensure that Print and Manage Documens is set as Allow and not set for Deny by any chance.
Now try printing from the other user, if the same persists I would also suggest setting the Manage this Printer option as Allow..
Additionally ensure that there is no any Deny setting for any of the options.
If these doesn't help I would suggest contacting Microsoft as the issue may be related with Word or with the user profile, as the driver is fully funtional but something blocks it within the Non-Administrators account.
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Can't install Color Laserjet Pro MFP M177fw

I'm having trouble installing the drivers for my new Color Laserjet Pro MFP M177fw AIO printer. I'm using a Sony Vaio VPCX118LG running Windows 7. I initially successfully installed the software from the disk provided some weeks ago, and had the printer running satisfactorily. About 3 weeks ago, I attempted unsuccessfully to install Office 2013 on the 32 system, and finally gave up trying and went back to Office 2010. Since about that time, I've been unable to use either of my M177s (I have two printers in my two offices in different cities; the one in Sydnay is working fine with my HP Pavilion desktop up there, but now won't work with my laptop, as won't the other identical printer in Canberra). I've tried uninstalling the software (using the Uninstall utility on the disk provided with the printer) and reinstalling. The install process seems to be proceeding normally but at about 99% complete stops with a message about a "Fatal Error". When monitoring the process using the Windows dialogue, the failure appears to coincide withthe installation of the last driver (after the Scan, Fax, USB Printer, etc...the one called, "HP Color Laserjet Pro MFP m177fw"). I've tried downloading the installation files and drivers from the HP website and installing from the disk provided, but neither method works. Can someone there offer any help, please? Claude

Hi , I think it's time to take the proverbial gloves off. I suggest you try a selective start up on your PC working directly with MSCONFIG to try and determine what, if any Windows service or program is interfering with your ability to install the drivers. Here's how: Click on the Start menuIn the 'search programs and files' box right above Start, type msconfig and hit enter on your keyboardWhen the System Configuration Window opens click 'Selective Startup' and uncheck Load Startup ItemsClick the Services tab. Check the box at the bottom for Hide All Microsoft ServicesSelect Disable AllSelect Apply and OKRestart your computer when promptedAfter you reboot, try the install again. If you're able to finish the setup we can safely assume there is a background program or service on your computer blocking the install. You will need to enable one service at a time on your computer to locate the program that's blocking your printer from printing. Here's how to undo the above-noted MSCONFIG steps: Click the Start icon.In the 'search programs and files' box right above Start, type msconfig and hit enter on your keyboardWhen the System Configuration Window opens click 'Normal Startup'Click Apply and OKRestart your computer as prompted. If this approach falls short I recommend you reach out to our tech support team. You can click on the following link to initiate a case: www.hp.com/contacthp/
Once you fill out the online form to create your case you can choose from different direct contact methods. Best of luck,

Mac address of HP LaserJet Pro MFP M126nw

Hi People,
Recently bought HP LaserJet Pro MFP M126nw wireless printer and tried to connect to WIfi. but my Wifi is Mac authenticated and I need to configure the mac address of the printer into the network. But I dont know how to get mac address of the printer.
Need you help pls.......its urgent.
Thanks....
This question was solved.
View Solution.

Hi @Satishkumarsah ,
I would be happy to help you be able to get the Mac Address for the printer.
The configuration page lists current network summary and the Mac Address. To print a configuration page, do the following:
LED control panel:
1. From the product control panel, press and hold the Cancel button for 10 seconds.
2. Release the Cancel button.
LCD control panel:
1. From the product control panel, press the Setup button.
2. Open the Reports menu.
3. Use the arrow keys to select Config Report and then press the OK button to begin printing the report.
Hope this helps.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Laserjet x64 mfp not fully printing

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