Lasso tool is not working and adobe take much to fix

This tool is defective since the last update and the lack of functionality brings a great all users. When will you be available?

Complemented the above information, it is not possible to correct errors in the selection by polygon. The del key no longer works in Photoshop CC (version 14.2 x64) and my keyboard is okay. The frustration is too great to have this program and this important tool partially working.

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Photoshop CS4 64 bit - Clone Tool does not work (and other tools)

Hello.
I have been using Photoshop for many years going back to v5. I had used Design Prem Suite CS4 for the past year on an XP machine. All worked fine. I recently moved to WIndows 7 (64 bit) to get the add memory usage. CS4 installs both 64 and 32 bit versions on Windows 7 64 bit. So far all good. Any help would be GREATLY APPRECIATED. I am at a dead end and really have no confidence in getting Adobe's help.
My tools are working erratically, especially the cloning and healing tools. I can't even use Photoshop in its current state and this has been going on now for weeks, no help from Adobe on my lates support ticket post.
I canonly say that the clong tools is all over the place including but not limited to:
* When I sample and then click to stamp, lines shoot across across the image as it I clone a line not a single sample area. These stamps can be the length of the enite image.
* when I sample, then click to stamp, some the stamps occurs on some other part of the image.
* when I sample and the click to stamp, nothing happens. I have to click several times.
* when I sample and then click to stampl, the prior location I stamped has the clone applied
There are more, but this is to just give an example.
Notes:
* I have trashed preferences at least 20 times and the problem immediately reappears
* The problem happens in both the 32 bit and 64 bit version of PS running in Windows 7 65 bit
* The problem occurs with OpenGL tuned on and off
* I have installed the latest PC patch 11.0.1
* I have updated my latest NVidia drives. They are current.
* I uninstalled Photoshop (kept the rest of Suite) and that did not work, and the same problem reappeared. I am not uninstalling the complete suite but the reinstall has error (that is a separate issue)
* I have triple monitors running off 2 GeForce 9800 GT cards. These worked flawlessly before upgrading to the Windows 7 64 bit configuration. When I upgrades, I replaced the processor, motherbaord and moved to 12 GB ram. The graphic cards are the same.
Other tool issues:
* I have similar problems with the healing brush
* sometomes the text tool acts strange. I will click to enter text and a large area opens to enter text instead of just the cursor positioned ready for text. Then other times it works normally.
* the move tools sometimesacts strange. For example, if I try to move some test, the text jumps and moves of the image and I have to find it to drag it back on the image.
Thanks in advance

All I can say is... Boy am I glad I have an ATI card that just works (and that's including Photoshop CS4/CS5 32/64 bit)!
One thing I'm not sure was mentioned above... Try changing your Advanced OpenGL preferences to "Basic" or even turning off OpenGL to see if it affects the issue. Also try disabling the Show Overlay function in the CLONE SOURCE palette.
Best of luck getting to the bottom of these problems, guys. If they run on too long, consider switching brands.
-Noel

Magnetic Lasso tool is not working properly

The magnetic lasso tool will not quit once I select a subject with it. It literally keeps moving and just goes on drawing lines all over the page. I don't know how to stop it once I have selected something. I have used Photoshop Elements with no problems with the magnetic tool. Can anyone help with how to stop it from running wild.
Thanks,
Suzanne

Did you complete the selection, either by clicking back on the starting point or double-clicking from the last point?
-Noel

My playbook both cameras not working and also take a lot of time for device charging

Hi,
My blackberry playbook both cameras are not working and showing error 4003 and also having some charging problem. The reason of these problems only OS update. I i have walked to Blackberry service center today 11th Jan but they have told me my product is out of date by 2 days only it means warrenty was active till 9 January 2013. Now, Please give me suggestion what i have to do.
I have tried to reset and wipe out but same problem occur.

No,
I have update the OS first and then same problem occur again then i have chose to wipe data.
But not getting any solution

My Polygonal Lasso Tool does not work anymore

I have Adobe CS4 for macs. Just today, everytime I enclose an area with my polygonal lasso tool, it stopped closing the area and instead gives me the message "No pixels are more than 50% selected. The selected edges will not be visible." I must have accidentally pressed something by mistake that makes the lasso tool not work anymore but I don't knoow what. Any suggestions on how to fix it? Or do I need to reset photoshop? Any ways to reset it? I tried holding option,command shift but it still did not reset my photoshop to its original settings.I also rebooted my computer several times with no success. Thank you for any help you guys can give.

When you try to reset the preferences you need to keep holding down the Shift+Cmd+Option keys even after starting photoshop until you get a dialog similar to below:
(resetting the cs4 preferences should have set the feather to 0 px)

Tool Button Not Working in Adobe Reader 9

Hello,
I have a custom tool button - folder level script (with a trusted function) to digitally sign a drawing template.
The tool button works in Reader 8 and Reader X, but is not working in Reader 9.
The error message is shown "Not Allowed Error: Security settings prevent access to this property or method".
Can any one please advise why this would not work in Reader 9 when the tool buttons work in other versions of Adobe Reader?
Thank you.

Adobe changes JS with every major release, check the Acrobat JS API Reference to see what has changed with regard to your code.
Without seeing your code, there is no way tell what is going on. Also check the preferences to see if there is an option that needs to be checked to allow your script to work.
Since Reader X works and it is free, why not upgrade?

Unable to connect to app store, safari not working and adobe crashes

Hi, I'm using macbookpro late 2011 and recently I'm having tons of issues. What's really happening ? I've no clue.
Any helpers welcome

Hardware Information:
    MacBook Pro - model: MacBookPro8,2
    1 2.5 GHz Intel Core i7 CPU: 4 cores
    8 GB RAM
Video Information:
    AMD Radeon HD 6770M - VRAM: 1024 MB
    Intel HD Graphics 3000 - VRAM: 512 MB
System Software:
    Mac OS X 10.7.5 (11G63) - Uptime: 0 days 0:12:34
Disk Information:
    APPLE SSD TS128C disk0 : (121.33 GB)
        disk0s1 (disk0s1) <not mounted>: 209.7 MB
        Macintosh HD (disk0s2) /: 120.47 GB (37.13 GB free)
        Recovery HD (disk0s3) <not mounted>: 650 MB
    MATSHITADVD-R   UJ-8A8
USB Information:
    Apple Inc. FaceTime HD Camera (Built-in)
    Apple Inc. Apple Internal Keyboard / Trackpad
    Apple Inc. BRCM2070 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
    Apple, Inc. MacBook Pro
Kernel Extensions:
    com.sophos.kext.sav    (8.0.14)
Startup Items:
    HWNetMgr: Path: /Library/StartupItems/HWNetMgr
    HWPortDetect: Path: /Library/StartupItems/HWPortDetect
    Jaksta: Path: /Library/StartupItems/Jaksta
    ProTec6b: Path: /Library/StartupItems/ProTec6b
Problem System Launch Daemons:
    [System]    ftp-proxy.plist 3rd-Party support link
Problem System Launch Agents:
Launch Daemons:
    [System]    com.adobe.fpsaud.plist 3rd-Party support link
    [System]    com.adobe.SwitchBoard.plist 3rd-Party support link
    [System]    com.google.keystone.daemon.plist 3rd-Party support link
    [System]    com.macpaw.CleanMyMac2.Agent.plist 3rd-Party support link
    [System]    com.oracle.java.Helper-Tool.plist 3rd-Party support link
    [System]    com.sophos.autoupdate.plist 3rd-Party support link
    [System]    com.sophos.intercheck.plist 3rd-Party support link
    [System]    com.sophos.notification.plist 3rd-Party support link
    [System]    com.starfield.backupservice.plist 3rd-Party support link
    [System]    com.teamviewer.teamviewer_service.plist 3rd-Party support link
Launch Agents:
    [System]    com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
    [System]    com.epson.Epson_Low_Ink_Reminder.launcher.plist 3rd-Party support link
    [System]    com.google.keystone.agent.plist 3rd-Party support link
    [System]    com.oracle.java.Java-Updater.plist 3rd-Party support link
    [System]    com.sophos.uiserver.plist 3rd-Party support link
    [System]    com.teamviewer.teamviewer.plist 3rd-Party support link
    [System]    com.teamviewer.teamviewer_desktop.plist 3rd-Party support link
    [System]    com.wacom.wacomtablet.plist 3rd-Party support link
User Launch Agents:
    [not loaded]    com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
    [not loaded]    com.adobe.ARM.[...].plist 3rd-Party support link
    [not loaded]    com.akamai.single-user-client.plist 3rd-Party support link
    [not loaded]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
    [not loaded]    com.BlueStacks.AppPlayer.LogRotator.plist 3rd-Party support link
    [not loaded]    com.BlueStacks.AppPlayer.Service.plist 3rd-Party support link
    [not loaded]    com.BlueStacks.AppPlayer.UninstallAgent.plist 3rd-Party support link
    [not loaded]    com.BlueStacks.AppPlayer.UpdaterAgent.plist 3rd-Party support link
    [not loaded]    com.facebook.videochat.[redacted].plist 3rd-Party support link
    [not loaded]    com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist 3rd-Party support link
    [not loaded]    com.macpaw.CleanMyMac2Helper.scheduledScan.plist 3rd-Party support link
    [not loaded]    com.macpaw.CleanMyMac2Helper.trashWatcher.plist 3rd-Party support link
    [not loaded]    com.spotify.webhelper.plist 3rd-Party support link
User Login Items:
    uHD-Agent
    iTunesHelper
    WDSecurityHelper
    WorkspaceUpdate
    SpyderUtility
    BitTorrent
    EEventManager
    WBE Desktop Notifier
    EEventManager
Internet Plug-ins:
    o1dbrowserplugin: Version: 5.1.4.17398 3rd-Party support link
    WacomNetscape: Version: 1.1.1-1 3rd-Party support link
    AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 3rd-Party support link
    WacomTabletPlugin: Version: WacomTabletPlugin 2.0.0.4 3rd-Party support link
    AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 3rd-Party support link
    FlashPlayer-10.6: Version: 12.0.0.44 - SDK 10.6 3rd-Party support link
    AdobePDFViewerNPAPI: Version: 10.1.9 3rd-Party support link
    Silverlight: Version: 5.1.10411.0 - SDK 10.6 3rd-Party support link
    Flash Player: Version: 12.0.0.44 - SDK 10.6 Cannot contact Adobe
    QuickTime Plugin: Version: 7.7.1
    googletalkbrowserplugin: Version: 5.1.4.17398 3rd-Party support link
    npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5 3rd-Party support link
    AdobePDFViewer: Version: 10.1.9 3rd-Party support link
    CANONiMAGEGATEWAYDL: Version: 3.1.0.2 3rd-Party support link
    JavaAppletPlugin: Version: Java 7 Update 21 Cannot contact Oracle
Audio Plug-ins:
    iSightAudio: Version: 7.7.1 - SDK 10.7
User Internet Plug-ins:
    BlueStacks Install Detector: Version: 0.3.6 - SDK 10.7 3rd-Party support link
    WbeTools64_14: Version: 1.0.23.53 © 2013 - SDK 10.6 3rd-Party support link
    CitrixOnlineWebDeploymentPlugin: Version: 1.0.94 3rd-Party support link
    fileEditTool64_15: Version: 1.0.35.65 © 2013 - SDK 10.6 3rd-Party support link
3rd Party Preference Panes:
    Akamai NetSession Preferences 3rd-Party support link
    Flash Player 3rd-Party support link
    Java 3rd-Party support link
    WacomTablet 3rd-Party support link
Bad Fonts:
    None
Old Applications:
    /Developer/Applications/Utilities
    /Developer/Applications/Audio
    /Developer/Applications/Utilities/Accessibility Tools
    /Developer/Applications/Graphics Tools
    /Developer/Applications/Performance Tools
    /Developer/Applications
    None
Time Machine:
    Time Machine not configured!
Top Processes by CPU:
         8%    firefox
         3%    gedit-bin
         2%    hidd
         2%    EtreCheck
         1%    WindowServer
Top Processes by Memory:
    369 MB    firefox
    164 MB    Finder
    131 MB    mds
    123 MB    quicklookd
    123 MB    InterCheck
Virtual Memory Information:
    4.89 GB    Free RAM
    1.63 GB    Active RAM
    375 MB    Inactive RAM
    1.11 GB    Wired RAM
    480 MB    Page-ins
    0 B    Page-outs

Acrobat not working and adobe has stop as well have cs6

what should one do when acrobat is not working on my cs6 and the reader has stop as well ?

We can't know. You have not provided any system information or otehr details.
Mylenium

S210 Batter Not WORKING and wont take CHARGE

My s210 ideapad bbattery is trash it lasts 90 min when was advertised 6 hous it is completeley trash and now it doesnt take any charge so im stuck with no laptop i need a replacement and i am really wondering if i order it from th shop if it will ship in over 5 months because that is too much of a Wait

Welcome to the Lenovo Community !
Sorry to hear of your problems. Unfortunately you won't know the delivery time on a replacement battery until you give them a call. Since you live in the U.S. I suspect the turn around time will be fairly quick. You can find the phone number for Lenovo Support by using the link below....
http://support.lenovo.com/us/en/supportphonelist_alt1
Owner & Operator of the following:
● Lenovo Ideapad Z570 w/ Win 7 & Win 8.1 Dual Boot ● Lenovo Yoga 3 Pro w/ Windows 8.1 ● Toshiba A75-S206 w/ Win 7
● IBM Thinkpad T-23 w/ Win XP ● IBM Thinkpad T-22 w/ Win XP • As well as multiple desktops dual/triple booting XP, Vista and Win 7.
★ Find a post helpful? Thank that member by clicking on the ☆Star☆ to the left awarding them a Kudo.
★ Posting a problem and a reply is helpful and it answers your question, please mark it as an "Accepted Solution"
★ I'm not a Lenovo employee, just a volunteer geek who likes to help folks. Enjoy your time here, pay it forward by helping others !
★ Sorry, I don't answer questions via Private Messages. Posting in the appropriate forum is the best way to get assistance.

Install question- blur tool not working and guided option doesn't show a menu

I bought and dowloaded PSE11. However, I don't think I disabled my virusware. It took an especially long time to download and I don't know if it downloaded correctly. My blur tool does not work and my "guided" options are not there. What is the easiest fix- unistall and remove the serial number then reistall using same serial number? My question with this is- how many times can I do this, and or is there an easier fix? I have PSE11 and LR4 and I am going back and forth between which one to use. I really need all the options to work from PSE11. I am not a great IT person so I need the answer in basic easy language to understand please:-)
Thanks

The blur tool doesn't do much under the best of circumstances, so it may be working and just not making enough of a difference to see. However, for the problem with guided edit, reinstalling is probably the easiest solution at this point. Activation is tied to your hardware so you don't need to deactivate PSE if you don't want to, but it won't hurt to deactivate it. There is a limit, but for reinstalls on the same machine it's unlikely you'd ever get there, and if by some chance you did, you just contact activation support to reset things.

My husband uses adobe cs5. The clone tool isn't working and after resetting the tools adobe bridge now goes to picasa. How can we make the clone tool work and have bridge go to cs5 not picasa?

My husband uses adobe cs5. The clone tool isn't working and after resetting the tools adobe bridge now goes to picasa. How can we make the clone tool work and have bridge go to cs5 not picasa?

A lot more information about your hardware and software is needed.
BOILERPLATE TEXT:
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CC", but something like CC2014.v.2.2) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
a screen shot of your settings or of the image could be very helpful too,
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

Good morning, AdobeSuite installation does not work and I receive"error initializing program, download adobe advisor" error message. On Adobe site it appears"The Adobe Support Advisor has been discontinued The Adobe Support Advisor tool was used to analy

Good morning, AdobeSuite installation does not work and I receive"error initializing program, download adobe advisor" error message. On Adobe site it appears"The Adobe Support Advisor has been discontinued The Adobe Support Advisor tool was used to analyze installer log and system information associated with installation errors. The tool has been replaced with improved installation support mechanisms. Please visit Adobe Support section for Knowledge base articles around Installation."

Nobody can tell you anything without proper system info or other technical details. We don't even know what exactly you are trying to install.
Mylenium

My laptop has broken and i have been given a new one by apple - this has changed my serial number so my Adobe Ps,Ai etc are not working and say my licence has expired. How can i get this to work?

My laptop has broken and i have been given a new one by apple - this has changed my serial number so my Adobe Ps,Ai etc are not working and say my licence has expired. How can i get this to work?

uninstall anything adobe 'migrated' to your new mac, clean and then properly install, Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
if you need an activation count reset, http://helpx.adobe.com/x-productkb/global/service1.html

I have a comment. I am very upset with Photoshop and all your tutorials regarding the quick select tool. I have watched many tutorials and read instructions until I am blue in the face. This tool does not work. It is all over the place and all of your

I have a comment. I am very upset with Photoshop and all your tutorials regarding the quick select tool. I have watched many tutorials and read instructions until I am blue in the face. This tool does not work. It is all over the place and all of your tutorials make it look so simple. How can you advertise this as a viable tool when it just doesn't work?

It is all over the place and all of your tutorials make it look so simple.
This is a user to user Forum, so you are not really addressing Adobe here, even though some Adobe employees thankfully have been dropping by.
How can you advertise this as a viable tool when it just doesn't work?
Concluding something does not work because you fail at using it is not necessarily always justified.
The Quick Selection Tool certainly has limitations, but your post seems to be more about venting than trouble-shooting – otherwise you might have posted an image where you failed to get an expected result.

I moved from the UK to Sweden. My trial expired in the UK but I was not able to purchase CC in Sweden for some reason. I was told to create a new account in Sweden with a new Adobe ID. When I did, the trial downloads did not work and I could not purchase

I moved from the UK to Sweden. My trial expired in the UK but I was not able to purchase CC in Sweden for some reason. I was told to create a new account in Sweden with a new Adobe ID. When I did, the trial downloads did not work and I could not purchase the CC at discount price.

Moving this discussion to the Adobe Creative Cloud forum.
Kriskristferson if you are facing difficulties with your order then please contact our support team directly at Contact Customer Care.

Lasso tool is not working and adobe take much to fix

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