Last Chance Safari
I have expressed my problem with no responses. This will be my last input on this subject before switching to FireFox. This only happens on one iMAC and no other computers I use.
Foxnews, first page, no pictures under "FEATURES & FACES", no information, at all, under several categories after "FEATURES & FACES", no pictures under "BEST OF FOX NEWS CHANNEL". I have not seen, or have not noticed, this problem on any other web site. As mention this does not happen on 2 computers running YOSEMITE 10.10 and 1 running 10.10.1.
I have deleted, modified... every area I can imagine but nothing works. Any comments are welcome. It is just very frustrating. Thanks for reading about my problem.
First go into Safari's Privacy preference pane and click on the Details button:
In the next window search for Fox or Foxiness to bring up all Fox cookies and delete them.
Next clear all website data from Safari via the History ➙ Clear History and Website Data menu option.
Finally go to the website and try again.
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Lost my hard drive and also an Ipad, but have 7 k photos on a Touch that I need to load on fixed IMAC with a new hard drive, how do I do it. (There were more photos than the 7k, but they were saved on other drives, thank goodness). 7K pohotos on the Touch are no where else, must be saved! Just never went from a Touch to iMac. I have the cable hooked up and then what, I don't want to mess up,my last chance to save 7k pics! New Aperture and IPhoto on IMAC with no other photos loaded on the new hard drive yet.
I'd ask in the iTouch forum where there are more iTouch users there than here and they should know how to off load the photos. It might take a 3rd party app.
OT -
Problems with printing in Illustrator CS5 - Last Chance
So here's my problem:
I own a small scale graphic design studio and from time to time I print letterheads, business cards and other fun stuff from my printer.
Few weeks back the text starts to look "jagged/pixelated" around the edges and the same for vector artwork. (For example see www.tohei.dk, the logo there somewhat represents what comes out of my printer, though not quite as bad). It is mostly with diagonal lines like in the letter M or K.
I've spent countless hours (and paper and ink) trying to solve the problem. I've even called Adobe Technical Support in Denmark, but no help there.
The strange thing is that in Photoshop, Microsoft Word and other programs the print is as perfect as ever, so that eliminates the printer as the problem. It is ONLY in Illustrator the problem occurs. I've run tests on my old windows computer with CS4 and there is no problem there either.
The printer is a Canon IP4700 and is 4 months old. I run MAC OS X 10.6.3 and Design Premium CS5.
I think that about covers it. This is my last chance as I have no idea how to fix it!!
Really hope that someone can help!Save as PDF and print from Acrobat.
The Canon printer is not a Postscript printer, therefor it prints the low resolution preview of any Illustrator file. You need a RIP (Raster Image Processor). Acrobat is a software RIP which will translate the postscript data to a raster format yielding better print results. The reason Photoshop, Word, etc print fine is they are sending raster data to the printer, not postscript data. -
Last chance: 11 days left to upgrade from Photoshop 7
From Senior Photoshop Program Manager
John Nack's blog
October 04, 2008
Last chance to move up from PS7
With the CS3 product cycle, Adobe instituted a "3 versions back" policy on upgrades. That is, you can upgrade to the current version of Adobe tools from any version up to three versions back. In the case of CS3 that meant Photoshop 7, CS, and CS2. With CS4 it's of course CS through CS3. The upshot is that if you want to upgrade from Photoshop 7, the window is closing, and
you've got until October 15 to do so.From Senior Photoshop Program Manager
John Nack's blog
October 04, 2008
Last chance to move up from PS7
With the CS3 product cycle, Adobe instituted a "3 versions back" policy on upgrades. That is, you can upgrade to the current version of Adobe tools from any version up to three versions back. In the case of CS3 that meant Photoshop 7, CS, and CS2. With CS4 it's of course CS through CS3. The upshot is that if you want to upgrade from Photoshop 7, the window is closing, and
you've got until October 15 to do so. -
ANNOUNCEMENT - Last Chance to Register for ASUG Virginia Chapter Meeting
Last Chance: You're Invited to the ASUG Virginia Chapter Meeting
Date: Friday, April 10, 2015
Time: 8:30 a.m - 2:45 p.m.
Location: Fairfax Water Authority
Frederick P. Griffith Jr. Water Treatment Plant
9600 Ox Road
Lorton, Virginia 22079
(Please be aware that this is a secure facility and you must register to attend) This is your last chance to register for the ASUG Virginia Chapter meeting, located in northern Virginia. We are pleased that ASUG Board Member Rudy Hendricks will provide Board updates. Additionally, the keynote will feature S/4HANA. S/4HANA is considered the next generation of ERP Business Suite. The meeting will also have customer stories from Fairfax Water and Loudoun Water.
In addition to the regular giveaways at the meeting, the book, The Ultimate SAP User Guide: The Essential SAP Training Handbook will be raffled, thanks to a generous donation from book editor Jon Reed. Additionally, Simha Magal will also raffle copies of Business Process Integration with SAP ERP (co-authored with Jeff Word). SAP Mentor Paul Hawking says, "In my opinion, the best book around on process integration, especially SAP."
Thank you to our sponsors. Please remember, because Fairfax Water is a secure facility, it is important that you register before the meeting. No walk-ins will be allowed. Register today - see agenda hereHi - thank you for your interest
The chapter is wide open on topics, but popular topics in last year were Solution Manager, Plant Maintenance/EAM, HANA, user experience
I hope that helps
Tammy -
F55 for sale London - Last Chance!
LAST CHANCE to grab an excellent quality 2nd hand F55 kit before it goes to a dealer...
I'm selling mine. Extremely well looked-after, and in perfect working order. Get in touch asap if you are interested. It's in Central London. UK buyers preferred. Asking £19K +vat ONO.
(Please note - Arri support set + Optitek adaptor pictured not included...)
Sony PMW-F55
DVF-EL100 OLED Viewfinder
4 x Sony Olivine Batteries
Sony BC-L90 Battery Charger
Sony SxS Pro+ Card128GB
R5 Raw Recorder (Hours: 370)
2 x Sony AXS Card 512GB
AXS Card Reader
Rigidised Aluminium Camera & Accessories Case (Case Design)
Rigidised Aluminium Battery and Charger Case
[email protected]Hi jdogg5582,
I believe hockeycanuckjc was simply confused with a previous post you had made regarding a separate issue related to a movers' coupon. I'm sorry you've had such extreme difficulties to say the least in getting this taken care of, especially when you were assured at the time of purchase that you wouldn't have to return and re-purchase to be eligible for the promotion.
I'm reviewing the complete details of your case and will follow up with you tomorrow via private message. You should receive an email when this private message is sent; however, you can check private messages by logging into the forum and clicking on the envelope icon in the upper right-hand corner. I'm confident we can come to an agreeable solution.
Thank you for giving us another chance to make this right. I'll be in touch.
Elizabeth|Social Media Supervisor|Best Buy® Corporate
Private Message -
My password instead to appear in ****, appears numbers or letters and although I mark the correct password indicates that is not the correct one.
This is the second time this problem ocurrs, I don't know why.
This is my last chance. I don't want to loose my information at the Blackberry.What network rU with.I've had 6fones in 14mths. Any do not worry just do wot i do.
-
Last chance for entering password
Is there a way of resetting the last chance to allow 10 more tries? I migrated to a new phone and the old phone has some pictures I want to keep. But for some reason the password changed after I migrated the phone.
Thanks!PatrickTT wrote:
OK, I've done all that I know how to do short of replacing the computer. Ran chkdsk, defrag, "sfc / scannow," Crap Cleaner, uninstalled the software and silverlight a total of four times. Turned off all my virus checking stuff, and disabled all non-microsoft context menu file associations. I get the same result when I try to start ImageBrowser EX that "IMAGE BROWSER HAS STOPPED WORKING. Windows is checking for a solution to the problem." No joy in mudville.
FWIW, the other bit of software, "Canon Utilities Camera Window" seems to function although it's dreadfully slow and not terribly useful. I was considering returning the whole enchilada, but the camera I like, the software is a total horror show. I'm really disappointed.
Where do I go next? I'm on the verge of doing a Vista to Windows 7 upgrade but I'm not going to waste my time with that if the end result from the Canon failware is the same. ...
You realize, I presume, that you're using one of the most disliked and trouble-prone operating systems Microsoft ever wrote. It would seem nonsensical for you to quit without at least trying Image Browser on the much more stable and reliable Windows 7. Or even on either version of Windows 8. That OS's wretched user interface masks an excellent ability to detect and incorporate new devices - a function at which Vista was famously lame.
Bob
Boston, Massachusetts USA -
Pretty much last chance saloon for BT - Any help a...
A tale to tell.
Around October last year, my internet connection dropped way down to unacceptable levels. After much toing and froing, this was finally resolved, and everything was fine again. Nowhere near the speed levels I was first promised, but acceptable.
Around 2 weeks ago, the speeds dropped again. Having more knowledge of what could cause this, I done all the various checks needed, but to no avail, so I, in my infinite wisdom, decided to call the helpline. The chap I spoke to was very enthusiastic. In fact, he wouldn't really shut up. Eventually, after doing a test on the line, he informs me that BT were doing work to upgrade my exchange (presumably to make it LLU compatible), and that's why I was experiencing slow speeds. He confidently claimed this work would be finished on Friday 5th March, and that I would experience faster speeds than I previously had. Up to 8Mb he says, although it would more likely be around 6Mb. Well, that was fine, as I'd been struggling through with speeds of 2Mb for ages, so I accepted the drop in speed if this was going to be the outcome.
So, the 5th came and went, and the speed remained at ridiculously low levels (0.01Mbps at one point, ie one fifth of the speed of dial up). On Sunday, I decided to call back. After hanging up on the first woman when she failed to understand the words, 'I have slow speeds can you help' (I thought it better to cut my losses and try again at that point, could have been a long one otherwise), I then spoke to another Indian lady, who, once again, done a full line test. She called back to say there was a Network fault on the line, and would need to pass the details to someone else. When I enquired about this 'exchange upgrade', she didn't know anything about it, which meant the first guy had basically just told me a pack of lies to get me off the line. Having worked in customer services for many years myself, I generally find this to be a somewhat unreliable tactic to use towards a customer, as the potential for comeback on it is somewhat high.
Ok, so, this woman promised I'd get a callback within 48 hours. I was pleasantly surprised that the callback came within 15 minutes. Actually, 'completely shocked' would be a more apt description. This feeling of well being didn't last longer than the girl's first sentence, however, as it was clear she was as clueless as a blind detective. She mumbled something again about 'network fault' and said someone else would call back this morning. Asking her if she actually knew what was wrong was akin to asking a Frenchman about the concept of heroic bravery, so I didn't persue the matter.
This morning, yet another person happened to phone my wife (I was at work, see) and was incredibly rude to her. This would have been bad enough, but she was very unwell today, and this turned into a very upsetting call. He was trying to get her to 'test the filters' and 'unscrew the front panel from the extension box' for some bozarre reason. Even more bizarre was his indignant claim that there wasn't actually any fault with the line. Another new revelation then.
And so we travel to early this afternoon, and I receive a phone call, at work, on my mobile. An Indian lady seemed delighted to tell me the 'fault' had been rectified, despite the previous chap's expert prognosis that was was, in fact, no fault. When she asked me to run a speed test, I pleasantly informed her this wouldn't be possible due to the logistics of me being at work. After a period of silence, whilst her brain tried to digest this latest nugget, she then proceeded to ask me to test it again, and again I replied that I couldn't. This was obviously too much information too quickly, and she quickly assured me the fault was fixed, and to, 'try bt.com', somewhat curiously.
Lo and behold, I get home this evening to find it exactly the same as before. Now, I'm no expert on the matter, but having run a test and got this information;
Download speedachieved during the test was - 53 Kbps
For your connection, the acceptable range of speedsis 50-250 Kbps.
Additional Information:
Your DSL Connection Rate :160 Kbps(DOWN-STREAM), 128 Kbps(UP-STREAM)
IP Profile for your line is - 135 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 7.55:26.42:66.04 (SBE:NBEBE)
These figures represent the ratio while sententiously passing Sub BE, Normal BE and Priority BE marked traffic.
The results of this test will vary depending on the way your ISP has decided to use these traffic classes.
I don't think it's an incredible leap of faith to assume that my IP profile is, well, stuck, given it shows a paltry '135kbps'. I was under the impression that when this happens, a manual reset is the way forward to alleviate this problem.
Anyway, that's all semantics. The bottom line is that I'm paying very good money for a service I'm clearly not receiving, and I'm giving you chaps and chapesses one final chance to rectify it. Failure to do this will result in a request for a MAC code, and I'll be off to that attractive looking service in the SKY. The fact I've been lied to on several occasions, and my wife was upset by a cad of the lowest order is the veritable cherry on top of this metaphorical cake of sh.... you get the drift.
I appeal to someone sensible in BT land to help me with this. Surely such a person exists.
Thanks for listening.
StewartHi MacZidane,
Yep best follow NanoTms's advice. Drop me an email to [email protected] and I'll get this sorted out. Just include your BT account and telephone number and a link back to this thread and i'll get the ball rolling.
Cheers
Craig
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)”
td-p/30">Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’. -
Since last Update Safari randomly crashes at startup
Hello there
Since the last month or so (I guess since the last software update! But only a guess) Safari has developed the unfortunate habit of crashing every 10th-20th launch. It only happens when I start Safari – when it's running it's stable like a rock. That's why it's not really a problematic matter – I don't loose data or websites. But my Mac is running sooo smoothly, I just want Safari to do the same for me!
So I peeked around the discussion boards and did what most of you suggested: Clear cache, clear history, remove preferences file and remove the icon folder. Well it made the problem better (only crashes around every 20th-30th launch) but didn't solve it completely! :-D
Here is my crash log!
Date/Time: 2007-03-22 15:11:45.586 +0100
OS Version: 10.4.9 (Build 8P2137)
Report Version: 4
Command: Safari
Path: /Applications/Safari.app/Contents/MacOS/Safari
Parent: WindowServer [63]
Version: 2.0.4 (419.3)
Build Version: 7
Project Name: WebBrowser
Source Version: 4190300
PID: 480
Thread: 2
Exception: EXCBADACCESS (0x0001)
Codes: KERNINVALIDADDRESS (0x0001) at 0x76951bb2
Thread 0:
0 libSystem.B.dylib 0x90009bf7 machmsgtrap + 7
1 com.apple.CoreFoundation 0x9082e2b3 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9082dace CFRunLoopRunInMode + 61
3 com.apple.Foundation 0x9284b90d -[NSSynchronousURLConnectionDelegate run:] + 116
4 com.apple.Foundation 0x9284b774 +[NSURLConnection sendSynchronousRequest:returningResponse:error:] + 94
5 com.apple.WebKit 0x94cc74ad -[WebHistoryPrivate _loadHistoryGuts:URL:error:] + 97
6 com.apple.WebKit 0x94cc7435 -[WebHistoryPrivate loadFromURL:error:] + 62
7 com.apple.WebKit 0x94cc73af -[WebHistory loadFromURL:error:] + 51
8 com.apple.Safari 0x0001e754 0x1000 + 120660
9 com.apple.Safari 0x0001e6bb 0x1000 + 120507
10 com.apple.Safari 0x0001e3ac 0x1000 + 119724
11 com.apple.Foundation 0x927df17b nsnotecallback + 230
12 com.apple.CoreFoundation 0x908573e6 __CFXNotificationPost + 345
13 com.apple.CoreFoundation 0x9084ebd1 _CFXNotificationPostNotification + 600
14 com.apple.Foundation 0x927d7724 -[NSNotificationCenter postNotificationName:object:userInfo:] + 121
15 com.apple.Foundation 0x927de6c9 -[NSNotificationCenter postNotificationName:object:] + 55
16 com.apple.AppKit 0x93261e94 -[NSApplication _postDidFinishNotification] + 124
17 com.apple.AppKit 0x93261d7e -[NSApplication _sendFinishLaunchingNotification] + 67
18 com.apple.AppKit 0x9326187d -[NSApplication(NSAppleEventHandling) _handleAEOpen:] + 273
19 com.apple.AppKit 0x93261448 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 96
20 com.apple.Foundation 0x927e4e65 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 447
21 com.apple.Foundation 0x927e4c8f _NSAppleEventManagerGenericHandler + 91
22 com.apple.AE 0x9151afb5 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 147
23 com.apple.AE 0x9151aee6 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 44
24 com.apple.AE 0x9151adb2 aeProcessAppleEvent + 190
25 com.apple.HIToolbox 0x92ddc0e4 AEProcessAppleEvent + 37
26 com.apple.AppKit 0x9325f63d _DPSNextEvent + 1044
27 com.apple.AppKit 0x9325f056 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 137
28 com.apple.Safari 0x00006cea 0x1000 + 23786
29 com.apple.AppKit 0x93258ddb -[NSApplication run] + 512
30 com.apple.AppKit 0x9324cd2f NSApplicationMain + 573
31 com.apple.Safari 0x0005f54a 0x1000 + 386378
32 com.apple.Safari 0x0005f471 0x1000 + 386161
Thread 1:
0 libSystem.B.dylib 0x90009bf7 machmsgtrap + 7
1 com.apple.CoreFoundation 0x9082e2b3 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9082dace CFRunLoopRunInMode + 61
3 com.apple.Foundation 0x9281cd3a -[NSRunLoop runMode:beforeDate:] + 182
4 com.apple.Foundation 0x9281cc36 -[NSRunLoop run] + 75
5 com.apple.WebKit 0x94cb8529 +[WebFileDatabase _syncLoop:] + 198
6 com.apple.Foundation 0x927e72e0 forkThreadForFunction + 123
7 libSystem.B.dylib 0x90024147 pthreadbody + 84
Thread 2 Crashed:
0 com.apple.CoreFoundation 0x9081ba61 __CFStringHash + 648
1 com.apple.CoreFoundation 0x90827846 __CFSetFindBuckets2 + 91
2 com.apple.CoreFoundation 0x90827766 __CFSetGrow + 367
3 com.apple.CoreFoundation 0x90833fcf __CFSetAddValueAndReturn + 56
4 com.apple.CoreFoundation 0x90833f6a _uniqueStringForCharacters + 497
5 com.apple.CoreFoundation 0x90833cfa getString + 1604
6 com.apple.CoreFoundation 0x908324f3 parseXMLElement + 1955
7 com.apple.CoreFoundation 0x9083351a parseDictTag + 448
8 com.apple.CoreFoundation 0x9083248f parseXMLElement + 1855
9 com.apple.CoreFoundation 0x90832361 parseXMLElement + 1553
10 com.apple.CoreFoundation 0x908321f1 parseXMLElement + 1185
11 com.apple.CoreFoundation 0x908303d6 _CFPropertyListCreateFromXMLData + 2636
12 com.apple.Foundation 0x9283d0cd +[NSPropertyListSerialization propertyListFromData:mutabilityOption:format:errorDescription:] + 89
13 com.apple.Foundation 0x92845cb1 -[NSHTTPCookieDiskStorage initWithNotificationObject:] + 890
14 com.apple.Foundation 0x92845904 -[NSHTTPCookieStorage(NSInternal) _connectToCookieStorage] + 90
15 com.apple.Foundation 0x928457f1 setUpOnLoadThread + 83
16 com.apple.Foundation 0x9281c30e -[NSHTTPCookieStorage(NSInternal) _scheduleSetupOnLoadThread] + 34
17 com.apple.Foundation 0x9281bf91 -[NSHTTPCookieStorage(NSInternal) _internalInit] + 153
18 com.apple.Foundation 0x9281bee0 initSharedCookieManager + 54
19 libSystem.B.dylib 0x9000745d pthread_once + 33
20 com.apple.Foundation 0x9281be9c +[NSHTTPCookieStorage sharedHTTPCookieStorage] + 36
21 com.apple.Foundation 0x92845692 -[NSConnectionHTTPURLProtocol addCookieFieldToHeader] + 103
22 com.apple.Foundation 0x928450af -[NSConnectionHTTPURLProtocol buildHTTPRequest] + 204
23 com.apple.Foundation 0x92844f7c -[NSConnectionHTTPURLProtocol startOriginLoad] + 46
24 com.apple.Foundation 0x92844cb7 -[NSURLConnection(NSURLConnectionInternal) _performOriginLoad] + 477
25 com.apple.Foundation 0x92842b08 _resourceLoaderPerform + 250
26 com.apple.CoreFoundation 0x9082df92 CFRunLoopRunSpecific + 1213
27 com.apple.CoreFoundation 0x9082dace CFRunLoopRunInMode + 61
28 com.apple.Foundation 0x9281ca0f +[NSURLConnection(NSURLConnectionInternal) _resourceLoadLoop:] + 259
29 com.apple.Foundation 0x927e72e0 forkThreadForFunction + 123
30 libSystem.B.dylib 0x90024147 pthreadbody + 84
Thread 3:
0 libSystem.B.dylib 0x90009bf7 machmsgtrap + 7
1 com.apple.CoreFoundation 0x9082e2b3 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9082dace CFRunLoopRunInMode + 61
3 com.apple.Foundation 0x92843bc2 +[NSURLCache _diskCacheSyncLoop:] + 206
4 com.apple.Foundation 0x927e72e0 forkThreadForFunction + 123
5 libSystem.B.dylib 0x90024147 pthreadbody + 84
Thread 2 crashed with X86 Thread State (32-bit):
eax: 0x64e19400 ebx: 0x9081b7e7 ecx: 0x361404ca edx: 0x76951bc2
edi: 0x0045ca85 esi: 0xa080c980 ebp: 0xb019e7c8 esp: 0xb019e78c
ss: 0x0000001f efl: 0x00010207 eip: 0x9081ba61 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
Binary Images Description:
0x1000 - 0xdbfff com.apple.Safari 2.0.4 (419.3) /Applications/Safari.app/Contents/MacOS/Safari
0x565000 - 0x565fff com.ksuther.chaxloader ??? (1.4.6) /Users/PeterMueller/Library/InputManagers/Chax/Chax.bundle/Contents/MacOS/Chax
0x8fe00000 - 0x8fe4afff dyld 46.12 /usr/lib/dyld
0x90000000 - 0x90172fff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x901c2000 - 0x901c4fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
0x901c6000 - 0x90203fff com.apple.CoreText 1.1.2 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x9022a000 - 0x90300fff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x90320000 - 0x90775fff com.apple.CoreGraphics 1.258.61 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x9080c000 - 0x908d4fff com.apple.CoreFoundation 6.4.7 (368.28) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x90912000 - 0x90912fff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x90914000 - 0x90a07fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x90a57000 - 0x90ad6fff libobjc.A.dylib /usr/lib/libobjc.A.dylib
0x90aff000 - 0x90b63fff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
0x90bd2000 - 0x90bd9fff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
0x90bde000 - 0x90c51fff com.apple.framework.IOKit 1.4.6 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90c66000 - 0x90c78fff libauto.dylib /usr/lib/libauto.dylib
0x90c7e000 - 0x90f24fff com.apple.CoreServices.CarbonCore 682.18 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x90f67000 - 0x90fcffff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x91007000 - 0x91045fff com.apple.CFNetwork 129.20 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x91058000 - 0x91068fff com.apple.WebServices 1.1.3 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServ icesCore.framework/Versions/A/WebServicesCore
0x91073000 - 0x910f1fff com.apple.SearchKit 1.0.5 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x91126000 - 0x91144fff com.apple.Metadata 10.4.4 (121.36) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x91150000 - 0x9115efff libz.1.dylib /usr/lib/libz.1.dylib
0x91161000 - 0x91300fff com.apple.security 4.5.2 (29774) /System/Library/Frameworks/Security.framework/Versions/A/Security
0x913fe000 - 0x91406fff com.apple.DiskArbitration 2.1.1 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x9140d000 - 0x91433fff com.apple.SystemConfiguration 1.8.6 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x91445000 - 0x9144cfff libbsm.dylib /usr/lib/libbsm.dylib
0x91450000 - 0x914c6fff com.apple.audio.CoreAudio 3.0.4 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x91517000 - 0x91517fff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x91519000 - 0x91544fff com.apple.AE 314 (313) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ AE.framework/Versions/A/AE
0x91557000 - 0x9162bfff com.apple.ColorSync 4.4.9 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x91666000 - 0x916d9fff com.apple.print.framework.PrintCore 4.6 (177.13) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x91707000 - 0x917b0fff com.apple.QD 3.10.24 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x917d6000 - 0x91821fff com.apple.HIServices 1.5.2 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x91840000 - 0x91856fff com.apple.LangAnalysis 1.6.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x91862000 - 0x9187cfff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ FindByContent.framework/Versions/A/FindByContent
0x91886000 - 0x918c3fff com.apple.LaunchServices 182 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LaunchServices.framework/Versions/A/LaunchServices
0x918d7000 - 0x918e3fff com.apple.speech.synthesis.framework 3.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x918ea000 - 0x91929fff com.apple.ImageIO.framework 1.5.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x9193c000 - 0x919eefff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
0x91a34000 - 0x91a4afff libcups.2.dylib /usr/lib/libcups.2.dylib
0x91a4f000 - 0x91a6dfff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x91a72000 - 0x91ad1fff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x91ae3000 - 0x91ae7fff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x91ae9000 - 0x91b6dfff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRaw.dylib
0x91b71000 - 0x91baefff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x91bb4000 - 0x91bcefff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x91bd3000 - 0x91bd5fff libRadiance.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x91bd7000 - 0x91cb5fff libxml2.2.dylib /usr/lib/libxml2.2.dylib
0x91cd2000 - 0x91cd2fff com.apple.Accelerate 1.3.1 (Accelerate 1.3.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x91cd4000 - 0x91d62fff com.apple.vImage 2.5 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x91d69000 - 0x91d69fff com.apple.Accelerate.vecLib 3.3.1 (vecLib 3.3.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x91d6b000 - 0x91dc4fff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x91dcd000 - 0x91df1fff libvDSP.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x91df9000 - 0x92202fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x9223c000 - 0x925f0fff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x9261d000 - 0x9270afff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x9270c000 - 0x92789fff com.apple.DesktopServices 1.3.6 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x927ca000 - 0x929fafff com.apple.Foundation 6.4.8 (567.29) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x92b14000 - 0x92b2bfff libGL.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x92b36000 - 0x92b8efff libGLU.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x92ba2000 - 0x92ba2fff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92ba4000 - 0x92bb4fff com.apple.ImageCapture 3.0.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x92bc3000 - 0x92bcbfff com.apple.speech.recognition.framework 3.6 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x92bd1000 - 0x92bd6fff com.apple.securityhi 2.0.1 (24742) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x92bdc000 - 0x92c6dfff com.apple.ink.framework 101.2.1 (71) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x92c81000 - 0x92c84fff com.apple.help 1.0.3 (32.1) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x92c87000 - 0x92ca5fff com.apple.openscripting 1.2.5 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x92cb7000 - 0x92cbdfff com.apple.print.framework.Print 5.1 (192.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x92cc3000 - 0x92d26fff com.apple.htmlrendering 66.1 (1.1.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x92d4a000 - 0x92d8bfff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x92db2000 - 0x92dbffff com.apple.audio.SoundManager 3.9.1 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x92dc6000 - 0x92dcbfff com.apple.CommonPanels 1.2.3 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x92dd0000 - 0x930c5fff com.apple.HIToolbox 1.4.9 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x931cb000 - 0x931d6fff com.apple.opengl 1.4.16 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x931db000 - 0x931f6fff com.apple.DirectoryService.Framework 3.2 /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x93246000 - 0x93246fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x93248000 - 0x938fefff com.apple.AppKit 6.4.8 (824.42) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x93c7f000 - 0x93cfafff com.apple.CoreData 91 (92.1) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x93d33000 - 0x93dedfff com.apple.audio.toolbox.AudioToolbox 1.4.5 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x93e30000 - 0x93e30fff com.apple.audio.units.AudioUnit 1.4.2 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x93e32000 - 0x93ff3fff com.apple.QuartzCore 1.4.12 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x94039000 - 0x9407afff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x94082000 - 0x940bcfff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x940c1000 - 0x940d2fff com.apple.CoreVideo 1.4 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x94168000 - 0x941a6fff com.apple.vmutils 4.0.2 (93.1) /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x941ea000 - 0x941fbfff com.apple.securityfoundation 2.2.1 (28150) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x94209000 - 0x94247fff com.apple.securityinterface 2.2.1 (27695) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x94263000 - 0x94272fff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x94279000 - 0x94284fff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x942d0000 - 0x942eafff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x94712000 - 0x94858fff com.apple.AddressBook.framework 4.0.4 (485.1) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x948e4000 - 0x948f3fff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x948fa000 - 0x94923fff com.apple.LDAPFramework 1.4.2 (69.1.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x94929000 - 0x94938fff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x9493c000 - 0x94961fff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x9496d000 - 0x9498afff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x94cb6000 - 0x94d48fff com.apple.WebKit 419 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x94da2000 - 0x94e24fff com.apple.JavaScriptCore 418.3 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/JavaScriptCor e.framework/Versions/A/JavaScriptCore
0x94e5d000 - 0x9513cfff com.apple.WebCore 418.21 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x952bb000 - 0x952defff libxslt.1.dylib /usr/lib/libxslt.1.dylib
0x9995b000 - 0x99992fff com.apple.Syndication 1.0.6 (54) /System/Library/PrivateFrameworks/Syndication.framework/Versions/A/Syndication
0x999ae000 - 0x999c0fff com.apple.SyndicationUI 1.0.6 (54) /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
Model: iMac4,1, BootROM IM41.0055.B08, 2 processors, Intel Core Duo, 1.83 GHz, 1 GB
Graphics: ATI Radeon X1600, ATY,RadeonX1600, PCIe, 128 MB
Memory Module: BANK 0/DIMM0, 512 MB, DDR2 SDRAM, 667 MHz
Memory Module: BANK 1/DIMM1, 512 MB, DDR2 SDRAM, 667 MHz
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x89), Broadcom BCM43xx 1.0 (4.80.79.1)
Bluetooth: Version 1.7.14f14, 2 service, 1 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD1600JS-40NGB2, 149.05 GB
Parallel ATA Device: MATSHITADVD-R UJ-846
USB Device: Built-in iSight, Micron, Up to 480 Mb/sec, 500 mA
USB Device: Hub in Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 500 mA
USB Device: Apple Optical USB Mouse, Mitsumi Electric, Up to 1.5 Mb/sec, 100 mA
USB Device: Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 250 mA
USB Device: Bluetooth HCI, Up to 12 Mb/sec, 500 mA
USB Device: IR Receiver, Apple Computer, Inc., Up to 12 Mb/sec, 500 mA
Have fun and thank you!Adding my thanks to this thread also.
Safari was crashing on startup every time my wife tried to use it but always worked fine for me. We have separate IDs on our iMac and are running the same program from the Applications folder. So it had to be something in our Preferences or Library folders. Deleting her Safari Preferences file didn't fix the problem.
After deleting the Icons, History and even a Security folder from her Safari Library folder finally did the trick. Who would think cache files would found be in a folder called Icons? This is the first time I saw a Security folder. I hope this doesn't create any problems later for her. -
When I lauch Safari (5.1 in 10.7) I want it to open to either an empty page or a designated homepage - but istead it opens all the tabs that were open when I quit Safari. How do i stop this, I cant find any preference to achieve this and see nothing in help. Any help?
Hi James - Thanks for the info! This has been bugging me, too. I'm going to uncheck the Restore Windows box. Agree with you that it should be app specific, tho. I like opening to the last page I was working on in pages and numbers. Hope it doesn't change that!
-
Since the last update, Safari crashes immediately after launching. I have OS X 10.5.8
Ever since the update, Safari 5.0.6 quits unexpectedly upon lauch.
All I know is that during the computer's weekly update check, I got a Safari update and then Safari stopped working. I got this computer before Leopard was available and never upgraded, so not sure why I would have it. I did what you suggested and downloaded the update again and restarted the Mac and now I get this error report.... Thank you for helping, though!
Process: Safari [131]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.0.6 (5533.22.3)
Build Info: WebBrowser-75332203~3
Code Type: X86 (Native)
Parent Process: launchd [64]
Interval Since Last Report: 56 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 21 sec
Per-App Crashes Since Last Report: 1
Date/Time: 2011-07-24 15:30:55.424 -0500
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: 4E476717-3F33-4D9B-A625-CD103CBDDA33
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000040216fb0
Crashed Thread: 0
Thread 0 Crashed:
0 com.apple.WebCore 0x923d0560 WebCore::toJSDOMWindow(WebCore::Frame*, WebCore::DOMWrapperWorld*) + 96
1 com.apple.WebCore 0x9255c7cd WebCore::ScheduledAction::execute(WebCore::Document*) + 45
2 com.apple.WebCore 0x9255c350 WebCore::DOMTimer::fired() + 176
3 com.apple.WebCore 0x922b6c1d WebCore::ThreadTimers::sharedTimerFiredInternal() + 157
4 com.apple.WebCore 0x922b6af2 WebCore::ThreadTimers::sharedTimerFired() + 66
5 com.apple.WebCore 0x92e85ec4 __ZN7WebCoreL10timerFiredEP16__CFRunLoopTimerPv + 68
6 com.apple.CoreFoundation 0x97ba38f5 CFRunLoopRunSpecific + 4469
7 com.apple.CoreFoundation 0x97ba3aa8 CFRunLoopRunInMode + 88
8 com.apple.HIToolbox 0x90c872ac RunCurrentEventLoopInMode + 283
9 com.apple.HIToolbox 0x90c870c5 ReceiveNextEventCommon + 374
10 com.apple.HIToolbox 0x90c86f39 BlockUntilNextEventMatchingListInMode + 106
11 com.apple.AppKit 0x936066d5 _DPSNextEvent + 657
12 com.apple.AppKit 0x93605f88 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
13 com.apple.Safari 0x000166ad 0x1000 + 87725
14 com.apple.AppKit 0x935fef9f -[NSApplication run] + 795
15 com.apple.AppKit 0x935cc1d8 NSApplicationMain + 574
16 com.apple.Safari 0x0000acee 0x1000 + 40174
Thread 1:
0 libSystem.B.dylib 0x920ab34e __semwait_signal + 10
1 libSystem.B.dylib 0x920d5ccd pthread_cond_wait$UNIX2003 + 73
2 com.apple.JavaScriptCore 0x95a0dd58 ***::TCMalloc_PageHeap::scavengerThread() + 824
3 com.apple.JavaScriptCore 0x95a0dd8f ***::TCMalloc_PageHeap::runScavengerThread(void*) + 15
4 libSystem.B.dylib 0x920d5055 _pthread_start + 321
5 libSystem.B.dylib 0x920d4f12 thread_start + 34
Thread 2:
0 libSystem.B.dylib 0x920ab34e __semwait_signal + 10
1 libSystem.B.dylib 0x920d5ccd pthread_cond_wait$UNIX2003 + 73
2 com.apple.WebCore 0x922a0587 WebCore::IconDatabase::syncThreadMainLoop() + 279
3 com.apple.WebCore 0x9229de19 WebCore::IconDatabase::iconDatabaseSyncThread() + 761
4 libSystem.B.dylib 0x920d5055 _pthread_start + 321
5 libSystem.B.dylib 0x920d4f12 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0xffff0f26 __memcpy + 1926 (cpu_capabilities.h:246)
1 libsqlite3.0.dylib 0x913c3652 allocateBtreePage + 1810
2 libsqlite3.0.dylib 0x913c6a83 incrVacuumStep + 851
3 libsqlite3.0.dylib 0x914106ce sqlite3VdbeExec + 2606
4 libsqlite3.0.dylib 0x9141bea2 sqlite3Step + 386
5 libsqlite3.0.dylib 0x913fc624 sqlite3_exec + 260
6 com.apple.CFNetwork 0x934e519e __CFURLCache::ExecSQLStatement(sqlite3*, char const*, int (*)(void*, int, char**, char**), void*, long) + 64
7 com.apple.CFNetwork 0x934c1b05 ProcessCacheTasks(__CFURLCache*) + 1433
8 com.apple.CFNetwork 0x934bb29f CFURLCacheTimerCallback(__CFRunLoopTimer*, void*) + 165
9 com.apple.CoreFoundation 0x97ba38f5 CFRunLoopRunSpecific + 4469
10 com.apple.CoreFoundation 0x97ba3aa8 CFRunLoopRunInMode + 88
11 com.apple.CFNetwork 0x934bb18c CFURLCacheWorkerThread(void*) + 388
12 libSystem.B.dylib 0x920d5055 _pthread_start + 321
13 libSystem.B.dylib 0x920d4f12 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x920ab34e __semwait_signal + 10
1 libSystem.B.dylib 0x920d5ccd pthread_cond_wait$UNIX2003 + 73
2 com.apple.JavaScriptCore 0x958626b1 ***::ThreadCondition::timedWait(***::Mutex&, double) + 81
3 com.apple.WebCore 0x922b977c WebCore::LocalStorageThread::threadEntryPoint() + 188
4 libSystem.B.dylib 0x920d5055 _pthread_start + 321
5 libSystem.B.dylib 0x920d4f12 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x920a4166 mach_msg_trap + 10
1 libSystem.B.dylib 0x920ab95c mach_msg + 72
2 com.apple.CoreFoundation 0x97ba2e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x97ba3aa8 CFRunLoopRunInMode + 88
4 com.apple.Safari 0x0002f33d 0x1000 + 189245
5 com.apple.Safari 0x0002f08a 0x1000 + 188554
6 com.apple.Safari 0x0002f023 0x1000 + 188451
7 libSystem.B.dylib 0x920d5055 _pthread_start + 321
8 libSystem.B.dylib 0x920d4f12 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x920a4166 mach_msg_trap + 10
1 libSystem.B.dylib 0x920ab95c mach_msg + 72
2 com.apple.CoreFoundation 0x97ba2e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x97ba3aa8 CFRunLoopRunInMode + 88
4 com.apple.Foundation 0x96952520 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 320
5 com.apple.Foundation 0x968eedfd -[NSThread main] + 45
6 com.apple.Foundation 0x968ee9a4 __NSThread__main__ + 308
7 libSystem.B.dylib 0x920d5055 _pthread_start + 321
8 libSystem.B.dylib 0x920d4f12 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x920f360a select$DARWIN_EXTSN + 10
1 libSystem.B.dylib 0x920d5055 _pthread_start + 321
2 libSystem.B.dylib 0x920d4f12 thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x920a4166 mach_msg_trap + 10
1 libSystem.B.dylib 0x920ab95c mach_msg + 72
2 com.apple.CoreFoundation 0x97ba2e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x97ba3aa8 CFRunLoopRunInMode + 88
4 com.apple.Foundation 0x969233d5 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 213
5 com.apple.Foundation 0x9692f4f4 -[NSRunLoop(NSRunLoop) run] + 84
6 com.apple.Safari 0x00087fe4 0x1000 + 552932
7 com.apple.Foundation 0x968eedfd -[NSThread main] + 45
8 com.apple.Foundation 0x968ee9a4 __NSThread__main__ + 308
9 libSystem.B.dylib 0x920d5055 _pthread_start + 321
10 libSystem.B.dylib 0x920d4f12 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x40216f80 ebx: 0x01a52800 ecx: 0x1695b758 edx: 0x1695b758
edi: 0x019e7af0 esi: 0x01a52ae0 ebp: 0xbfffeb88 esp: 0xbfffeb50
ss: 0x0000001f efl: 0x00010217 eip: 0x923d0560 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x40216fb0
Binary Images:
0x1000 - 0x5d3ffc com.apple.Safari 5.0.6 (5533.22.3) <79731a26a77704fb4831e3adc020a381> /Applications/Safari.app/Contents/MacOS/Safari
0x644000 - 0x64ffff libxar.1.dylib ??? (???) /usr/lib/libxar.1.dylib
0x657000 - 0x681fe8 com.apple.framework.Apple80211 5.2.8 (528.1) <97dfd0c2d44d3c5839dd96f74e43d9c2> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x692000 - 0x6a1ffc SyndicationUI ??? (???) <4cb2f7ffaf3185ff4e036082064e7121> /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
0x11edd000 - 0x122c4fff com.apple.RawCamera.bundle 3.4.0 (545) <46f9387243c4db157889522a00d16c32> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x158da000 - 0x158dfff3 libCGXCoreImage.A.dylib ??? (???) <30bd95e38c8a203ee387013527cfd9d0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
0x8fe00000 - 0x8fe2db43 dyld 97.1 (???) <458eed38a009e5658a79579e7bc26603> /usr/lib/dyld
0x90003000 - 0x904d4f76 libGLProgrammability.dylib ??? (???) <bf7fb226cbb412edfa377537c3e35877> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x904d5000 - 0x904e1fff libbz2.1.0.dylib ??? (???) <d355415c89c383330697a7b73d6dbc2e> /usr/lib/libbz2.1.0.dylib
0x904e2000 - 0x90518fef libtidy.A.dylib ??? (???) <7f0b8a7837bd7f8039d06fc042acf85b> /usr/lib/libtidy.A.dylib
0x90519000 - 0x906eafef com.apple.security 5.0.7 (1) <44e26a9c40630a54d5a9f70c18483411> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x906eb000 - 0x9086ffef com.apple.MediaToolbox 0.484.2 (484.2) <32bf3254fafd942cf8f2c813960217fd> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbo x
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0x97ae0000 - 0x97b2ffff com.apple.QuickLookUIFramework 1.3.1 (170.9) /System/Library/PrivateFrameworks/QuickLookUI.framework/Versions/A/QuickLookUI
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0x97c64000 - 0x97c68fff libGIF.dylib ??? (???) <ade6d93abe118569a7a39d11f81eb9bf> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x97c69000 - 0x97c70fe9 libgcc_s.1.dylib ??? (???) <e280ddf3f5fb3049e674edcb109f389a> /usr/lib/libgcc_s.1.dylib
0x97c71000 - 0x97d38ff2 com.apple.vImage 3.0 (3.0) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x97d3e000 - 0x97d5cff3 com.apple.DirectoryService.Framework 3.5.7 (3.5.7) <b4cd561d2481c4162ecf0acdf8cb062c> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x97d5d000 - 0x97d6dffc com.apple.LangAnalysis 1.6.5 (1.6.5) <d057feb38163121ffd871c564c692804> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x97d9e000 - 0x97d9effb com.apple.installserver.framework 1.0 (8) /System/Library/PrivateFrameworks/InstallServer.framework/Versions/A/InstallSer ver
0x97da9000 - 0x97db2fff com.apple.speech.recognition.framework 3.7.24 (3.7.24) <da2d8411921a3fd8bc898dc753b7f3ee> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x97dbb000 - 0x97df5fe7 com.apple.coreui 1.2 (62) /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x97df6000 - 0x97e30ffe com.apple.securityfoundation 3.0.2 (36131) <f36bdfb346d21856a7aa3e67024cc1d7> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x97e31000 - 0x97e50ffa libJPEG.dylib ??? (???) <6d61215d5adfd74f75fed2e4db29a21c> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x97e51000 - 0x97f9aff7 com.apple.ImageIO.framework 2.0.9 (2.0.9) <717938c4837f88bbe8ec613d4d25bc52> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x97f9b000 - 0x9811bfff com.apple.AddressBook.framework 4.1.2 (702) <f9360f9926ccd411fdf7550b73034d17> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib -
Last chance! Apple are you listening?
I posted this last night on another thread. It really suprises me to see how many people seem to be having similar issues with installing the Nano or iTunes on an XP machine. The responses always sound like a broken record - reinstall etc. What I haven't seen is a solution for this when the
standard Reset, Retry, Restart, Reinstall, Restore fails! At this point I'm afraid to try anything else on my own for fear of losing the 4.3 GB of music that I have on the machine!(I already had to salvage my libray once going back to iTunes 4.9 from 5.0). I hope someone from Apple reads this and can give me some other advice, if not the Nano is going back to store......today.
I've been at this for about 16 hours over two days now. I cannot get my Nano to be recognized by my iTunes(4.9 or 5.0). I've done everything that has been posted, Reset, Retry, Restart, Reinstall, Restore (all of these multiple times), clean uninstallation of iPod, Itunes and Quicktime, then a completely new install of all software starting with a stand alone Quicktime, then using the supplied disk from the Nano for the iPod updater and iTunes 4.9. I've purchased a new USB 2.0 PCI card, disabled system services, and everything else that has been posted in the Apple support articles and Discussion postings. If I go to new a new install of the iPod updater, and connect the iPod as instructed, it will eventually recognize the iPod, format the iPod, then reboot the iPod, then it tries to reboot it again and then says it needs to be formated again and again and again and locks up. If I go to install the iPod updater and check the box that I "do not want to connect the iPod" I can install the program, and try to do an iPod reset. This is done with difficulty, but even this eventually locks up after the iPod reboots. In the "My Computer" window, the iPod is only shown as "Removeable disk (M;)(yeah, I tried renaming the drive too...)shouldn't it be called "iPod"? I can never get to the point where I am asked to Name the iPod. Other info: when I've done these installs, I've disabled my antivirus (AVG), firewall(ZoneAlarm),and anti-spyware(Spybot), as well as remove my USB printer (Epson Picturemate), I've tried the new USB 2.0 ports as well as the old USB 1.1 built into the machine. Another tidbit of info, I took the iPod and software to work with me today and installed it on my work machine (a Pentium III with only USB 1.1 support) and it loaded and worked flawlessly. Can anyone help me? I'm ready to go back and return this to the store and get my $250 back, it shouldn't be this hard.....Plus I've noticed in these posts that people say you need iTunes 5.0 to run the Nano. If you need iTunes 5.0 to run Nano, then why does Apple package iTunes version 4.9 with the Nano, that just makes no sense, plus if you look at the iTunes posts you wouldn't want version 5.0 with all of the problems people are experiencing. My frustration is now becoming overwheming...I just want what I paid good money for to work as advertised and marketed, this whole process has been a complete waste of my time. Unless someone at Apple can come up with a reasonable solution, I'm going to return the unit, and Apple will lose a customer permanently.I have a hunch I know what your problem is. Is your computer at work equipped with USB 2.0? You can check this by going into the properties of USB ports the computer has in the Device Manager; if they're USB 2.0 Enhanced should be part of the device's title. Please note that not all USB ports may be USB 2.0 (usually a motherboard chipest limitation). Since your profile says you have a USB 2.0 PCI card installed my next guess would be that your USB 2.0 PCI card has a IRQ conflict with either your motherboard's onboard USB controller or its onboard sound card. Please note that sometimes one computer's onboard USB 2.0 will work fine while and a addon card will cause problems (this is very typical of some hardware which hasn't been widely enough tested in various brands of PCs as well as home built PCs unfortunately). If by chance you have a PCI sound card installed the onboard sound must be disabled manually through the computer's/motherboard's BIOS CMOS Setup program. I mention this only as sometimes onboard sound left enabled can cause problems (again this is very typical when not all hardware in a PC has been widely enough tested by the various manufacturers). Usually the computer announces a key or key combo to press to enter the BIOS CMOS Setup at boot time. If you've already disabled the onboard sound make sure there are no leftover drivers still installed for it. That alone could be enough for Windows XP Pro (though it could happen to any version of Windows probably)to crash or kernel panick or act glitchy like you describe is happening. The easiest way to check for a IRQ conflict is to use the Device Manager; anyt conflicting devices will have a yellow triangle with an exclamation point in the middle or a red circle with a white exclamation point in the middle. Please understand that if the issue causing all of this is an IRQ conflict resolving it may not be easy; IRQ conflicts occur at a very low hardware level and as such can be hard to diagnose and deal with properly. You might want to try installing iTunes 5.0 but only as a last resort. I agree that the iPod Nano should work with a PC out of the box but that isn't always the case and this is more true of the PC than the Mac. As proof of what I'm saying if you install a USB 1.1 device on a computer with integrated USB 1.0 I can almost guarantee that a hardware conflict of some sort will occur unless a USB 1.1 hub is used as a arbritator to slow down the commmunication to USB 1.0 speed that the older motherboard actually understands as this happened with my first computer/PC I ever built (also my first PC I owned).
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Hello this the the (bad) translation of my texte in french ...( in end if you want )
Hello everybody, i think it's the last change to save my BB curve 8520 , in some words,
I bought it with broken screen , i change it ( with the good model 007 ) i receive it, place it
first probleme : cyclic boot ( blackberry icon and charging date end before end > boot )
I use the methode for nuked blackberry. charging " Loader " and instal and try to instal a new OS,
It never really dot it ( recognised but lost before charging the OS ) i hav a blanc screen with a eternal clock.
After few trying the battery down totaly ... the screen is black and the red led is clipping ... no contact possible...
I bought a station to charge my two batteries but no changing... no contact anymore with usb.
I know it would be preferable to made a wipe with BBSAK or JL_Cmder but i'm think it's too late.
I precise that all the tentative of recuperation was made on a another pc ( work in seven )
I'm still in xp and blackberry destktop have some errors during instalation.
Like you see it's maybe too late for me ...i'll you like to use my curve as an other as a " paperweight "
A lot of thank for yours replys. ( and sorry for this english )
Bonjour à tous,
J'avoue qu'il s'agit là de la dernière chance de sauver mon BB curve 8520 ... en quelques mots...
Je l'ai acheté avec l'écran fissuré. après avoir bien regardé le modèle (007) je le commande, le monte
Premier problème ... un boot cyclique ( la jauge de chargement s’arrêtant juste avant la fin )
J'ai ensuite tenté de charger à partir du " Loader " qui reconnaissait mon 8520 mais sans changements ...Si ce n'est un écran blanc avec une horloge tournant indéfiniment, après avoir tenté de répéter l'opération plusieurs fois.
Voilà que l'écran reste noir et la led rouge clignote deux fois ( sans être reconnu , ou n'affichant rien sur l'écran )
J'aurais du tenter un wip avec BBSAK ou JL_Cmder mais il est probablement trop tard ... puisqu'il n'est plus reconnu ...
Je tiens juste à dire que je n'arrive plus à installer bb desktop messenger sur ce pc ( c'est encore un xp , celui du test possédait un Seven )
Bref...Comme vous pouvez le voir c'est assez désespérant ... ne voulant pas me service de mon Curve comme un presse papier...je viens à vous en espérant trouver une solution...
Un grand merci d'avance.... Up
thanks -
Searching for a genuine fix; last chance before I ...
The Rafiner BT Chronicles
ACT I
I moved into my house in August 2011. After doing research, I decided to go with BT for phone/broadband as it seemed like the best all around deal for my needs. There are 5 in my family, all on their iphones/ipads/iphones/pc's/macs. From the beginning, I've had multiple issues (crackling lines, internet connection dropping, and speeds that would make dial-up look like fibre-optic speed). I consider myself quite knowledgeable about technology, and often times finding myself fixing other friends/familiy/workmates computers/broadband problems.
Since being with BT, I would estimate I've contacted them 4-5 times prior to this latest problem in regard to slow connection speeds/crackling lines, and other than on one occasion problem was quickly resolved and my meager speed was back, usually 1-2mbps on an outstanding day, though typically 400-800 kbps avg I would guess. I've always thought that well… I live in an area a good 3000 meters from the exchange, and have learned to 'adapt' with the 400-800kbps.
However, over the past six months, the crackling on the phone has progressively worsened, as has dropped internet connections and dipping speeds (especially last month). Early this week, a phone call on my landline was impossible as it sounded like plain static with the caller mumbling through it. So, as much as I didn't want to call India or where-ever the customer service is located, I did.... and so my adventure begins.... settle yourself in your chair… buckle up... get a cuppa… and put your feet up.
Call one - probably 25 or 26 June. I spoke to someone whom I could barely understand and tried all the basics (which I explained I had already done), but entertained her anyway jumping through the hoops of making sure everything is plugged in and such. Lines were tested and the sort... golden. After a good 45 minutes of 'troubleshooting', I was told an engineer would need to come out, and I should be prepared to pay £100 as the problem was likely my house wiring. This was obviously upsetting and I argued I shouldn't have to pay a penny considering I've been paying for 'broadband' that acts like dial-up for just about a year now. Anyway, she had to read the stipulations... fine, I get it. I was told an engineer would be with me Friday morning 29 June… whatever, I just want the service I'm paying for.
So the week went by with essentially unuseable internet and a static boombox for a phone... thank God for my iPhone and 3G. The engineer arrived promptly Friday morning as I was advised and soon got to work. After a few tests in house at the main socket, he thought it was likely the 'lines' (what a shocker!) and would need to go out to track down where the disconnect was. He was gone for a good 45-60 minutes, and on return was smiling/laughing saying my line was so rotten it was a miracle it was even suspended from the posts. He did some work too in Boughton (village around corner) where 'the box' is. From my research online, my exchange is in Stoke Ferry, so I'm not sure what 'the box' is, but apparently it's important. He also replaced my main socket plate with an Openreach BT one (one slot located middle lower third of plate) which to my understanding has the noise filter built in. He seemed as excited as me to try the BT Speedtest. I did so with him watching and this was the result which is an acutal copy/paste from www.speedtester.bt.com ...
Download speed achieved during the test was - 0.69 Mbps
For your connection, the acceptable range of speeds is 0.2 Mbps-1 Mbps.
Additional Information: Your DSL Connection Rate :5.63 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 0.75 Mbps
The engineer explained the problem was clearly with the line and that now my speeds should be approx 90% of the 5.63 Mbps so around a blazing 5 Mbps... I was so overcome with passionate joy I just about jumped in his arms and proposed on the spot... you can do that now right? Anyway, I withheld from those wicked desires and settled on a good old fashioned handshake, a smile, a simple 'thanks so much', and 'would you like a cup of tea or perhaps a full roast dinner if you have the time".
However, the caveat was that due to my lines being **bleep** for so long, the IP Profile had dumbed down my connection speed to .75 Mbps. He explained I would need to call BT customer service and have them reset my IP Profile though he was positive this was the reason of my terrible connection and unbroadband like speeds and my hip new static player (phone). Easy, I thought as he drove out the driveway.
The minute he was gone, I was on the phone with BT to explain to reset the IP Profile. You would have thought I was explaining how quantum physics work. They didn't seem to understand what I meant, and to my dismay.... I just about lost it, but held it together..... and yes…. of course, again went through all the basics, checking my line, connections all fitted properly. bla bla bla. Check, check, check. Eventually, after being on hold for a good 5 minutes, the representative (if I can call them that... seemed more like a script-reader to me) came back and stated we'd have to reset the IP Profile..... TA-DAH!!!!!! HOLY BIRD T**D BATMAN!!! Ya' think - that's what I called specifically to request! In the words of Shaggy from Scooby-Doo; ZOINKS! I was gobsmacked. I really do think a tear fell from my eye... a single tear of disbelief though it could have been laughter… no way to be sure really.
Other thoughts ran through my mind... which I can't post here so will substitute freely with the following...."Son of biscuit, for crying out loud, for heaven's-sake, cheese and friggin' rice... you get the idea. I was told the IP profile reset will take 3 days... and to expect gradual improvement during that time hopefully into tonight and tomorrow. After coming out of this wormhole conversation and back to reality, I somehow mustered up the courage to ask about compensation for not just the past few months, but even going back to the beginning of entering my contract seeing as it has constantly been slow to useless and the static sounding device... I mean phone, which we don't use much anyway. She politely explained we could do something about that though to first resolve the problem. For once, I couldn't agree more.
-------------INTERMISSION--------- go grab a coffee, tea, or another beverage of your choice -----------------------------------
Act II
So, after the call I just had to distance myself from all things technology for a few hours drained from the repetitive explaining/'troubleshooint'/and troubleshooting (good ideas that is). Later that night, couldn't help but check the speedtester again... but no change. However, since the engineer came out the internet has not once dropped… and still hasn't so that line thing has some merit (yippee). This morning, checked again the ol' speedtester with all appendages crossed, anxiously waiting/watching the green status bar move across the screen with bated breath in the hope of seeing progress... and.... drumroll please.... (here comes the copy and paste again).....
Download speedachieved during the test was - 0.12 Mbps
For your connection, the acceptable range of speeds is 0.05 Mbps-0.25 Mbps.
Additional Information: Your DSL Connection Rate :5.73 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 0.14 Mbps
*************** BA-DUMP TSSSSSSHHHHHH**************** My IP Profile is down 80% from yesterdays?!?!?!
(end of drum-roll, appendages coming uncrossed, heart sinking, nausea ensues, England loses again in penalties)
The array of aformentioned substitute words/phrases again raced to mind as I reached for my landline. The crackle previously heard on the phone, by the way, was 90% gone, though certainly not normal/clean, but at this point, I could give a flying Crayola ! I just want useable true broadband at the approx 5 Mbps the ENGINEER thinks I should easily have.... or at least see progress towards it like he and customer service said I'd see over the next few days. Anywhooooo, checked everything again... all good... all lines/plugs still secure (sarcasm). Speedtested an hour or two later... still the same, so as I hadn't seen progress.... well, it had actually worsened considerably ... I called the dreaded customer service number of doom that links you to another universe of brilliantly trained Shakesperean script-readers with barely comprehensible accents. Of course, during the beginnings of this inevitable call, my three children are all on their best behavior as the wife is having a nap (more sarcasm).
It's a Saturday, so there was a good 10 minute wait to talk to a rep but got one nonetheless eventually. I can be a patient man. I proceeded to again explain the saga to this point. Not to my surprise, the response was 'let's first check you connections, where is your main socket, how many phones do you have connected, what's your mobile number, yada, yada, friggin' yada' for the umpteeeeeenth time. I realize it's not the individual's fault, and by all means, he HAS to stick to the script or who knows, maybe he'd be shot/tazed/lasered or something. Different universe, different rules... you just don't know these days do you. Besides, by this point it's getting humorous even for me. So another 30 min passes, he tells me my line is fine though again doesn't seem to understand what I'm on about in regard to the profile reset ... I don't think they put that bit in the script... you guys really should add that in for good measure because it seems to carry great importance. Anyway, he did have a new idea so I was game... to remove my brand new (one day old remembern) Openreach faceplace installed by the engineer the morning before, and to plug the line directly into that. Did so... easy enough. He then ran some further rigorous and I'm sure different than previous tests through the mainframe and called me back to say 'Sir, I have vvvvvery good news, your line is fine'; your problem is a faulty socketplate! (YES, THE BRAND NEW ONE INSTALLED THE DAY PRIOR… sorry for the caps, but there's no other way to express my emotion). I can see you have 5.6 some Mbps connection."
Okay... so now the the coolness/patience/humour was fading... rightfully so I would argue. I kept him on the phone, did the old speedchecker.... again.... and got the EXACT same:
Your DSL Connection Rate :5.73 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 0.14 Mbps.
Thus, obviously, the bleeeeeeeding flippin' plate hasn't got a sausage to do with it. I explained over and over like Rain-Man that though my line is capable of 5.7 Mbps, due to the profile I'm now down to -0.14….. -0.14! Oh, the misery! I reluctantly tried to inquire about the ip profile reset thing and why it was worsening instead of improving, but just got lots of 'ummmms, urrrrrrs, and sirs'. Got nowhere, well actually, now that I think about it… went backwards…. Awesome! I said there's no way it's the plate explaining why with human logic the speed test before and after takingit off it didn't change a thing, but fine, get another engineer or someone.... someTHING that can remedy this. The response.... "Sir, yes I can do that for you, but you must understand there will very likely be a £100 charge for the service call as the problem is your wiring/plate."
At that point, the marbles were nowhere to be seen, the beans were everywhere, the bull was entering the china shop, chickens would be counted (even the unhatched ones), the words were to be given to the wise, and yes... cows were to be had. Just before I began to look to the sky in a raging Wolverine cry of anger and/or turn green and bulge to point of wearing nothing but purple shredded trousers, I still somehow kept it together and 'asked' to speak to someone else, a service manager of sorts. Silly me, that never happened as they live in our universe (duh!), but after again running though the logic of it all, another 5 minute hold while he went again through the script searching frantically for 'IP Profile reset' and 'Service Manager/supervisor requests' , I was told my line would be monitored for 24 hours and I'd be contacted tomorrow by... 'The Level II Team'.
Oooooooohhhhhhhh….ahhhhhhhhhhhhh, I do so pray they live in my world. Quite excited about this Level II Team and I oh so hope they will have a direct phone number.
Right. I think that is about it. In a nutshell, yep, that sums up the adventure so far. Please, please, please... I beg, I implore, I pray and I plead for this to be resolved. I'm just about ready to take a chainsaw to the telephone pole (joking, joking, I kid, I kid) and just rely on my 3G which essentially is what I've been doing already for zonks. And we both know that one zonk = a long time.
Well, if nothing else, I've found this quite therapeutic. I off course am emailing you this for action/resolution/compensation. Considering I've created a reasonably good mini-drama script here myself, I'll be sharing too with some friends. Given the insane runaround and regression of progress thus far, I can assure you of the following:
- If I have to pay a penny more....
- Have to make more phone calls to 'the alternate universe of script-readers'....
- don't receive some form of reasonable compensation for now just about a year of terrible service...
- and ultimately, if this doesn't get resolved in a timely manner without my continued pushing/reexplaining...
I will make it my mission to spread this to every forum, business complaint sites, facebook (oh, that will be a good one), perhaps a few papers as well as I do have some media contacts who given a read, might be interested in publishing. I do believe readers like a chuckle as well as do I. And of course, I will abandon all things BT will no doubt encourage encourage others to. There's even the possibility of a turning the script into a full feature film for Youtube, I'd enjoy doing it.
All I want is the service I'm paying for. What BT is selling. To be treated like a customer. I understand technical difficulties will happen and the lines in my area are obviously bad... but this keeps coming back to the customer to take care of instead of the company. It's an endless circle and I've gotten absolutely nowhere with the exception of this marvelous novel. I don't even know if I'll be able to post this anyway given my connection! Thankfully, I can copy/paste and use my trusty 3G if that's the case. You guys really need to speak to Apple - where is the infrastructure? The customer service?
Please do pass this upwards, downwards, to your left and right.... to whomever... wherever... to a resource who can remedy the problem.
…Its been real.
Humbly yours with regards and prayer,
Your customer,
James Rafiner ENQUIRY REFERENCE NUMBER - 120630-******Thanks for the replies... I don't go on forums much but BT has not been any help so I'm trying it. Anyway, just got off the phone with the level II team who has confirmed that no one has ever reset by IP profile.... wonderful. So, essentially I was lied to on muliple occasions. Supposively being reset now and will get a call back in 3 days as it stabilizes.
However, in the meantime... here's the data from my router and the latest Speed-test copy/pasted - let me know if you need anything else, but I do think this IP profile reset will work eventually:
BT SPEED TEST - Download speedachieved during the test was - 0.12 Mbps
For your connection, the acceptable range of speeds is 0.05 Mbps-0.25 Mbps.
Additional Information:
Your DSL Connection Rate :5.73 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 0.14 Mbps
ROUTER INFO ....
ADSL Line Status
Connection information
Line state:
Connected
Connection time:
0 day, 10:40:17
Downstream:
5,472 Kbps
Upstream:
448 Kbps
ADSL settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.1 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
9.8 dB / 20.0 dB
Line attenuation (Down/Up):
47.0 dB / 27.5 dB
Output power (Down/Up):
20.2 dBm / 12.1 dBm
FEC Events (Down/Up):
37853 / 17
CRC Events (Down/Up):
141 / 5
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
Loss of Link (Remote):
0
HEC Errors (Down/Up):
904 / 3
Error Seconds (Local/Remote):
0 / 0
Thanks again!
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