Last iOS update broke iphone5

3 days ago iOS 8.2 update happened. Since then my phone is froze either black or Apple or sometimes a screen like "blue screen of death like on a comp"?I've tried itunes , I get error 2002. Tried downloading from cloud. Last night tried reiboot_ free program but didn't work so now wants $59.00 for paid program. I don't trust this will work. I'm ready to stop using Apple and go back to droid.
this is  ridiculous , I've been with Apple 3 years have iPhone and iPad and Apple TV. ready to purchase a fourth Apple computer.  I'm rethinking all of this and may get away from Apple.
this is second time a iOS update  broke an outherwise working iphone.  APPLE GET IT TOGETHER.

I can't count the number of iOS updates I've done and only encountered 1 major issue since purchasing a 1st Generation iPod Touch.
Error 2002 is indicating a USB communication error, if you are using a hub or a front USB connection on a desktop try plugging into a primary USB port. You might also want to use a different cable.

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