Last night, I plugged in my nano to sync and could not pull up the summary page. It will connect and charge, but will not pop up as a "device" in left column. I can't sync. how can I fix this?

Last night I tried to sync my IPOD nano, and could not pull up the summary page. It would connect and charge the IPOD, but did not pop up as a "device" in the left column, so I could not click it and get to summary page and sync new music. Same laptop for a year, same IPOD, synced 3 days ago with no problem. Now all of a sudden, I can't sync. No message or other window pops up to tell me if something is wrong. How can I fix this?

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Hi there jordzee,
You may want to try force closing all open apps and resetting the device as an initial troubleshooting step. Take a look at the articles below for more information.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
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are they SMS or iMessages?

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tt2

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you have a ps cs4 license for mac and you have some way of finding your serial number.
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Hey lucky scruffy,
Thanks for the question. I understand that you are experiencing issues with iTunes for Windows. The following article outlines the error message you are receiving and a potential resolution:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Some Windows customers may experience installation issues while trying to install or open iTunes 11.1.4.
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Thanks,
Matt M.

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Last night, I plugged in my nano to sync and could not pull up the summary page. It will connect and charge, but will not pop up as a "device" in left column. I can't sync. how can I fix this?

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