Last night I was installing the iOS 6 update on my ipod. I noticed it was taking way too long so I hit the home button and the ON/OFF button in ordered to restart it. After it restarted, the screen went blank and has been like that since.
Someone please help me!
Plug it into iTunes and hold the power and home buttons down for about 10 seconds, then release the power button but continue to hold the home button. That should put it in DFU mode. iTunes should recognize that and ask if you want to restore.
~Lt. Leviathan
Similar Messages
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Hello, my phone was being slow so i turned it off. when i went to turn it back on it did the usually white apple logo but it has been on that logo for 15 or more minutes now what do i do?
First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.
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My apple TV is not working. It is showing the Itunes log with the white sync cable. it has been like that for days.
That means you have to hook it up to your Mac/win PC and restore it from within iTunes using a micro-USB cable.
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My problem started when system preferences was unresponsive and would not force quit. I tryed to restart and got the grey screen, but it never restarted. I closed the lid and now the screen is blank. Has anyone had a similar problem after Lion installation?
No, as I have yet to be convinced on Lion.
Did a permissions repair help from the install DVD? -
I was using my MacBook Pro Mid-2010 and then the screen went blank, I did a hard restart and went to restart again and it won't startup. The white light comes on and then the computer kinda "clicks" off!
Execute the procedures in this support article:
http://support.apple.com/kb/TS1367?viewlocale=en_US
Ciao. -
help me to troubleshoot my ipad2 there is software update and i updated mine from 5.0 to 6 version but now the screen shows only usb cord arrow up sign then itunes and music logo. it has been like this since last night.what i will do?i even tried turning it off but it doesnt work too. i only see the apple logo and it comes back to cord image and itune then after 30 secs the screen turns black. help me please.
The iPad is telling you to connect your iPad to iTunes on your computer so do it. You may have to restore the device.
Restoring iOS Software.
http://support.apple.com/kb/ht1414
You may need this as well.
Unable to update or restore iPad.
http://support.apple.com/kb/ht4097 -
The screen on my iPad 2 has gone blank.i can't tell whether my iPad is on or not. When the screen went blank there was 97% battery. Could anyone possible give me an idea as to what May have happened and if it can be fixed.
Thank you, Nicky .Frozen or unresponsive iPad
Resolve these most common issues:
• Display remains black or blank
• Touch screen not responding
• Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom -
I was sure i correctly rented a movie last night, it was taking a while to download, so didnt end up watching it. Now I cant find it....where do I go to find it? Thanks
Personally I would raise the problem with iTunes Store Support via:
https://expresslane.apple.com
You can also Report a Problem via the link in your Purchase Invoice e-mail or from your iTunes account Purhcase History by logging into your Account Settings in iTunes on a computer. -
mavericks has broken most stock apps, app store ,preview, messages, facetime ect the list goes on they bounce in the menu then nothing its been like that since installing mavericks fixed briefly by reinstalling but then stopped again very quickly
any help ?You most likely ran a defective third-party "utility" such as "CleanMyMac" or "MacCleanse" that purports to "clean up" "junk" files. What it really does is to corrupt the operating system and many applications.
The first thing you need to do is remove that software according to the developer's instructions. Never install it, or anything like it, again. Then see below.
If you don't already have a current backup, back up all data, then reinstall the OS.* You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.
If you use FileVault 2, then before running the Installer you must launch Disk Utility and select the icon of the FileVault startup volume ("Macintosh HD," unless you gave it a different name.) It will be nested below another icon with the same name. Click the Unlock button in the toolbar and enter your login password when prompted. Then quit Disk Utility to be returned to the main Recovery screen.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode. All other data will be preserved.
*The linked support article refers to OS X 10.9 ("Mavericks"), but the procedure is the same for OS X 10.7 ("Lion") and later. -
Preview takes forever to open, much slower than on my old MacBook running Snow Leopard. It has been like this since I bought the computer last January. Any ideas?
Take it to an Apple Store for testing. If you don't get immediate satisfaction, exchange it for another one, which you can do at no cost, no questions asked, within 14 days of delivery.
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was downloading the new software update on my iPhone when it froze and has been in that state for more then 15 hours.
tried turning it off didn't work. tried pressing buttons didn't work.
tried unplugging it and waiting for the power to die hasn't worked
tried the steps on the webiste but they didn't work
tried working it from the laptop doesn't connect because i can't put in the passcode.
also tried calling iTunes support but due to the holiday no one is answering
what can i do i need my phone!!!
thanksi was able to access the phone by pressing down on the off button and home at the same time
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My Droid RAZR MAXX HD was charging and suddendly the screen went blank and I got a green LED
My Droid RAZR MAXX HD was charging and suddendly the screen went blank and I got a green LED and the device does no longer work. I cant get it to reset or power on. All it does is when plugged in it shows the solid LED grren light but i can not get it to do anything.
dbohler,
Help has arrived! Have you tried powering on the device using the alternate method listed here? http://vz.to/1wLVkzX Does your device have any physical/liquid damage?
EfrainM_VZW
Follow us on Twitter @VZWSupport -
My iPad just died. The gear symbol came up and then the screen went blank (turned off). It was fully charged so that wan't the issue.
That is indicating that the device has gone into recovery mode. Press just the Power button until the red Power Off slider appears and slide to turn it off. Then power it back up to see if it has exited Recovery Mode. If it has, then you should be good to go.
If it has not, then the issue you had that caused the iPad to turn off was one that put your device into Recovery mode requiring that you go through the recovery process (i.e., the reset did not process since the issue required a recovery to resolve). Here is a link that explains what you need to do to get out of Recovery Mode in that case:
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
This article tell you how to restore your device using a backup:
Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes - Apple Support
Post back with any questions!
Cheers,
GB -
I tried updating my ipod touch to iOS6 then an unknown error occured so i disconnected it an now it is stuck on the apple sign and has a loading sign and has been like this for 2 hours. what can i do?
My home button is also unresponsive and i have to press it really hard to make it work.Do you remember the the exact wording of the error message:
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
I downloaded the latest iOS7 to my iPad and then the screen went blank and would not respond. I have tried pressing the two buttons together and briefly get the Apple logo but still can not restart, the logo disappears. I have tried connecting to my iMac to restore the iPad but the device does not show up (I have an old iMac). What else can I do?
You need to be running Snow Leopard 10.6.8 at the very least in order to sync your iPad with iTunes so you could update your Mac, if it can be updated, and if you care to do so.
If that's not an option, you will have to find someone that can restore the device for you with their computer running iTunes or make an appointment at an Apple Store and ask them to restore the device for you.
I hope that you have an iCloud backup, because you will lose everything on the device when it is restored.
Snow Leopard can still be purchased in the U.S. Apple Online Store.
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Also, I would not give up on the reset technique....holding down on the sleep and home buttons at the same time until the Apple logo appears. It takes about 10-15 seconds and sometimes just a little longer to get the logo to appear.
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