Last night my iphone said it was overheated, and shut off. it has been over 24 hours and hasnt turned on since, not sure what i should do?
last night my iphone said it was overheated, and shut off. it has been over 24 hours and hasnt turned on since, not sure what i should do?
Perform a reset. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. If this doesn't help, connect the phone to the charger and leave it for about 30 minutes and see if it comes on. If not, while it is connected try the reset I described first.
Similar Messages
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I can't synchronyze my contacts with my Iphone after the last update and I lost all my contact I can't find them I suppose they are stocked in my ICloud but I am not sure what I should do ????
Hi jandroantonio,
Welcome to Apple Support Communities.
It sounds like your iPhone update may not have completed succesfully. Not to worry, we have an article with information on how to treat this symptom:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
Best,
Jeremy -
Hi, i just want to know if theres any way to just stop the erase all data and settings for my iphone 3gs it has been 4 hours and it still havent finished yet, still showing the black screen with an apple icon. Im getting so frustrated, is there any way to just stop the process and roll back the changes made? Would it do any harm if i press on my home key and power button the same time? Thanks!
Something has gone wrong, on an iPhone 3Gs the erase all operation should be instantaneous. Disconnect your phone & force it into recovery mode:
Turn your phone off. Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new. In your case, select "new". -
i ordered a book on africa (4th one). she hasn't received it yet. the others came in two weeks. not sure what to do
<Message was edited by Host>On your receipt should be a link to "report a problem". Use it to enquire about your order.
But please do not post your friend's full address in a world wide public forum. She probably wan't like it
Regards
Léonie -
Help, When I click on itunes on my computer it tells me that the software required for communicating with ipods and mobil phone was not installed properly. I havent' changed anything. Does anyone know what I should do? Thanks
See the second box of Troubleshooting issues with iTunes for Windows updates.
tt2 -
I have not been able to connect to the internet on my iPhone and iPad the past 36 hours.Went to the Apple store today and he said that maybe it will come back on it's own. That is the first time that I have been to the apple store with a disappointing resolve. Please help, there has to be an answer?
Your post says you have an iPhone 3G. Is it running iOS 4.2.1, which is the latest iOS it can run? Even if so, it's now quite old (nearly five years). That could be part of the problem.
Anyway, maybe you should delete your mail account (Settings >> Mail, Contacts, Calendars -- if it was still called that back in the iOS 4.2.1 days), and start over.
Here's the Mail Setup Assistant to help you do that:
iPhone Email Setup -
data usage increases on wifi
Hi there sambranoronnie,
It sounds like you are seeing lots of cellular data being used when it should be using the Wi-Fi connection for data. I would use these troubleshooting steps from the following article to help you resolve the issue here:
iPhone cellular data connection issues
Toggle airplane mode: Tap Settings, turn airplane mode on, wait three seconds, and then turn off again.
Restart your iPhone.
Make sure that your software is up to date:
Check for a Carrier Settings Update: Tap Settings > General > About.
Check for an iOS Software Update: Tap Settings > General > Software Update.
Some updates may require a Wi-Fi connection.
Remove the SIM Card and reinsert it. Allow the iPhone to acquire the network again.
If your SIM card has SIM PIN enabled, try turning it off: Tap Settings > Phone > SIM PIN.
Try another location. If a different location works, but the original location still doesn't, contact your carrier to report the issue.
Reset network settings: Tap Settings > General > Reset > Reset Network Settings.
Resetting network settings on your device will erase all current saved settings, including Wi-Fi passwords, preferred networks, and VPN settings.
Restore the iPhone as new.
If none of the above steps resolves the issue, contact your carrier, make an appointment at an Apple Retail Store, or contact AppleCare.
Thank you for using Apple Support Communities.
Regards,
Sterling -
The question is below..
I am syncing my iphone to my iTunes account and then I do a backup and also making sure all updates are current. Then by going to the my phone and then going to the right and selecting the restore my iphone.
Here is a picture of what I get -
I have chosen the restore from iCloud and the phone has now restarted to complete the restore. It has been 3 hours and the progress bar has not moved. I have now tried to reload again by holding the sleep etc, to no avail
If all you want is your old photos, you could backup your new phone using iTunes, then restore it from your iCloud backup, import the old photos to your computer, then restore it from the backup your made in iTunes returning your newer data to your phone. If you want your old photos on your phone, sync them there from your computer using iTunes. The process would look like this:
Connect your phone to your computer, when it appears in iTunes on the left sidebar right-click on it and select Transfer Purchases; right-click again and select Backup.
Disconnect from your computer and go to Settings>General>Reset>Erase All Content and Settings to return it to new
Go through the activation setup, choosing to Restore from iCloud backup. Make sure your phone is plugged into a charger and has access to wi-fi as this can take hours to complete.
When complete, without connecting your phone to your computer, open iTunes and go to Preferences. On the Devices tab check "Prevent...from syncing automatically"
Now import the old photos to your computer (see http://support.apple.com/kb/HT4083)
When done, open iTunes, right-click on the name of your phone on the left sidebar and select Restore from Backup, choose the backup you made in step 1.
Go to the Photos tab and select the photos you want to sync to your phone and sync. -
Last night my iphone screen all of a sudden was solid blue and now it is black. I tried turning it on and off. Still nothing appeared on the screen. I put it on the charger and this morning it is totally black. However, when I hit the on and off button, I did hear the text message signal go off. When I turned the volume on and off a big white bell flashed. In the last week, there were some other display problems such as the screen blowing up large. The only way to fix it was to turn off the phone and then turn it back on.
What does all of this mean? It seems like I've had these problems since the iphone 4 upgrade.just do reset, press home button and power butoon for a while untill you can see apple
gud luck -
I just got my iPhone 4 yesterday after having a Blackberry for 3 years. Everytime I try to download any type of application it keeps displaying "Your Apple ID has been disabled." Before activating my iPhone I downloaded the most recent iTunes. I even went back today I reset my password after some minor research made the suggestion. I sent an e-mail off to to Apple last night after their Apple tech was no help at all. He is the one that suggested the e-mail and that he could not help me. I am really frustrated at this point. I am hoping that someone will be able to help me out. I was extremely excited about getting my new iPhone 4 and now I am just over it! Help please!!!
USER-kswest wrote:
BTW I have gone to the "Contact iTunes Support" and do NOT get anywhere. That is why I am here!
You need to contact iTunes support and send an email by following the link I posted.
Simply going there does nothing. -
How can i check the last location of iphone when it was on?
I left my iphone in a taxi, but i found the taxi's home, i went to his home and i told him to give me back my iphone but he told me that he never seen iphone in his taxi.
the iphone was on when i left it in the taxi and it was still on till 4 hours after i left it, probably he found the iphone and went to his home so i just wanna check the last location of iphone, if it shows in his home area so i will be sure that he got the iphone and then i contact the police to take it back but otherwise i can not do anything cause he says i haven't found it.
plz plz help meit was active when i lost it and i went to icloud website, but it shows offline. that means that it is off.
i just need to know if the iphone keeps recording of location where you go and how can i see the last location of iphone when it was on. -
I was using my wifi last night when I got an error message stating my ip address had been taken over. Then safari stopped working and i can no longer access the internet. I looked at my ip address and it states 000.000.000....can someone please help?
Sounds like a bogus pop up. In any case power down your Mac, your modem, your router. Then power back up in 1 minute sequence; modem, router, Mac.
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In a hurry, I opened an email that said "order was shipped from "ammazon". I downloaded the order document and it ended up being a zip file. I then realized what it was, and did not actually open the file. This was on my Iphone 5. What should I do now!?
Delete the email. The zip file will have no effect on your iPhone.
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my iPhone is about 6 months old now and I would say I don't use it that much. Yet for the last month or so the battery life has been going down and today after having charged it to 100% this morning, it was at 5% at 4 pm this aft. help!!
Ok Fellas, let me give you a clue: Games, particularly those that make heavy use of graphics and sound are notoriously power hungry. In fact, when I was in the Navy many years ago, the folks working on the NTDS (Navy Tactical Data System) computers used a version of Space Invaders to load test the AN/UYK-43 computers.
I have also noticed that all of my laptops (I have a brand new Toshiba dual core, an older Toshiba single core, plus 2 Dell dual core machines) have significantly shorter battery life when I play Company of Heroes than when I am just reading e-mail or surfing the 'Net. I have also noticed the same behavior when I play games on my 4th gen Touch and my iPhone 4.
The fact is, iOS 5 did make some major improvements as well as adding some nice functionality like iMessage, wireless synch, and such, but the down side is that depending on how you use the device battery life can be shorter that what you may have experienced with pervious versions of iOS. Its just the nature of the beast...
We now return you to our regularly scheduled programming.....
Oh John.... Oh Marsha.....
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