Last payment date shown in credit master sheet is wrong.
Hi,
The last payment date and amount in the credit master sheet S_ALR_87012218 does not reflect the true last payment info. As per the payment history list, there have been more recent last payments after the last payment date shown on the credit master sheet, however i dont know why the actual last payment info is not being shown on the credit master sheet.
Can someone help?
Hi
When running credit master sheet make sure you are looking into correct credit control area where the payment has been entered. I am sure to update credit master sheet you do not need to run any program, this report updates figure online (at the same time). If you want to make sure its working take any customer having outstanding invoice on account. Make entry using transaction F-28, go back to credit mast sheet correct credti contrl area and you will be able to see updated amount.
I don`t know what t.code you are using to do incoming payment entery? Balance will not be updated properly in the reports if you are using wrong posting keys. Posting Key should be 15 inorder to update correct balance on customer report.
Hope this will help
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