Last week I dropped my new iphone and smashed the front glass, I made an appointment at the Apple Store in Phila., and they treated me like royalty. The store replaced my phone with a brand new one as a one time courtesy, thank you Apple and your store i

Thank you Apple store in Philadelphia for your royal service! I dropped my new iphone and damaged the front glass, and it was replaced with a new phone as a one time courtesy. I am enamoured with their courtesy and kind service there. The trip to the Philadelphia store was a pleasing experience. A big thank you to all the fine rep's at that location....thank you!

Bee , you are so right that most people only post when things go wrong not right. Which made me think about the Apple Store in Charleston, SC. I have never had a bad experience and besides buying my iMac there (which was a really good experience as it took us several trips to decide and they were really helpful) I have had a number of 1:1's and I think one trip to the genius bar which resulted in a new mouse. Everyone I have dealt with there has been respectful and helpful. At least with those visits you do get a chance to provide feedback.
Nice to post these kinds of comments now and then too.
laverne's mom

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I have set up a Netgear dual band modem which works well with the iPhone and an older MacBook, but with this brand new MacBook it asks for a password every time I reopen the computer and open safari. Is it Lion?

I have set up a Netgear dual band modem which works well with the iPhone and an older MacBook, but with this brand new MacBook it asks for a password every time I reopen the computer and open safari. As you can imagine this is very annoying. It says I am not connected to the internet and offers me a choice of nearby networks including mine and then asks for a password when I select it. Why does it do this with our new MacBooks (also with my son's brand new one) and not with the iPhone, iPad and older MacBook? They happily automatically connect to our network after entering the password just the once.

Sig, I appreciate you trying to be helpful. I have no idea what issues you were having or what issue exactly pgrounds has been having. Your assumption that everyone's set up is the same as yours is false however. There are many many documented WiFi issues that are a result of Lion installs. Many have been solved by 10.7.1 and 10.7.2. Others have been solved by a large variety of work arounds. Others have not had their issues solved yet.
I am one of those. I have an IT background, and I spent the better of five hours digging up workarounds and attempting all of them. For the benefit oh anyone who is having similar issues, I have posted links to all of those workarounds here. None of them worked in my case, but hopefully they will help pgrounds or others.
So, once again, if you have a new idea, I'd love to here it. But if it has already been posted in one of these links, it's not helpful, let it go.
http://osxdaily.com/2011/07/22/wifi-dropping-in-os-x-lion-fixes/
http://osxdaily.com/2011/11/06/lion-wi-fi-problems-solution-mac/
http://blog.chron.com/techblog/2011/09/want-to-really-repair-permissions-on-your -mac-try-this/

Other taking up space with a brand new iPhone

other taking up space with a brand new iPhone, never used or plugged in. 1st time conecting and it says 564.8mb other. WTH??

I'm sorry, I don't understand your comment. Any computer program has at least 2 divisions. A Code division and a Data division. When we talk about the size of a program or operating system we mean the size of the Code division. The Data division will be of variable size, and can change dynamically. So the size of iOS when you download it is the size of the code. Other includes the data division of iOS, plus the data divisions of all apps that come bundled with iOS, plus the Safari cache, plus all email messages, plus all texts, plus all contacts, plus all calender events, plus all notes, plus all reminders, plus the music catalog, plus album art, plus data used by the iTunes & App stores, plus data used by the Genius feature, pus data used by Game Center, plus data used by Apple Maps (but not Google maps if you have it), plus a few things I've probably forgotten about.
Immediately after a new phone is activated, or after it is restored as new, Other still contains the data divisions of iOS. And if you have logged in to the iTunes and App stores during setup it contains the information from your account for those apps. And if you have logged in to iCloud it contains all of your iCloud contacts, calendar events, notes, reminders and email.
I've explained this several different ways. I'm not going to try again.

If my iphone 5 has a problem within the first 30 days will apple replace it with a brand new one or will i get a refurbished model.

if my iphone 5 has a problem within the first 30 days will apple replace it with a brand new one or will i get a refurbished model??

If it is replaced under warranty, it will be replaced with a unit from the "replacement stock", which either will be a refurb or new (no way to distinguish these) and the S/N will indicate a replacement unit.
The "30 day" rule varies from county to country, and applies only to returns, not replacement.

I have recently entered my iPhone 5 into the battery replacement program, does apple replace it with a brand new iPhone if it is not damaged?

I have recently entered my iPhone 5 into the battery replacement program, does apple replace it with a brand new iPhone if it is not damaged?

No. I said it would be a refurbished one.
Try looking up refurbished.

Problem with my brand new mp3 player Zen Stone Plus 2GB ( with built in speaker )

Hi .
I have purchased the following Zen Stone Plus 2GB with built in speaker on 24.06.2008.
From day one, it had a charging problem . Initial charging it'snever go beyond 87%.
After using it for 2 days, at the time of recharging , I found my player won`t get dectected in my PC .
I took the set to the vendor for a checkup . He tried to solve it by resetting , formating etc. But he could only able to to format it's sacrificing its 50% of its allocated space.
My vendor then changed the set with a brand new one, againts that faulty one .
Now the new one worked well for 3 - 4 days , but it is now totally dead .
But the set did not give any indication before it become completely dead.
A few dust particles inside the LCD screen was also observed. I can`t understand how come dust particles can enter inside
a player which is sealed box pack .
Next issue is with the battery which CREATIVE promised of giving a backup of approx 20 hrs of continious playback , which with minimal scuffling and with minimal settings lasted for 0 hrs approx ( 50% less than promised ).
Another thing that i must state is the problem of FM Reception . It is simply terrible . In the same area where my mobile's FM reception is fine , Zen Stone's FM failed to give any reception .
I came to know about Zen Stone Plus from of my friend , who is using Zen Stone Plus GB without any problem for long time.
Pls tell me what to do now, since my player is compleately out of order now , and pls suggest me something regarding the issue of battery backup , FM reception ... etc.
Now i am in a total mess . I just dont know what to do with the set that is few days old .
Pls help urgently .
Waiting for any valued suggestion .
Bye ...

Hi,
I would suggest getting in touch with support, they might be able to help you with this.
Go to the Support section of the website and select your product. On your right, click on Contact Us. You will be provided with a list of troubleshooting options. Click on the one closes to your issue. Go through the suggestions and if the does not work or you have already tried that, scroll to the bottom and click on No, escalate to email. This should bring you to the email form to contact support.

Hi! I live in colombia, the front glass of my iphone broke and i want to konw hoy can i get a new one

Hi! I live in colombia, the front glass of my iphone broke and i want to konw hoy can i get a new one

I agree with Ralph to start with Verizon becuase you certainly don't have insurance with Apple. With Apple all you have is a warranty which will not cover broken glass. So you will be paying at Apple for sure,
Allan

Hello, I have a big batterylife problem with my brand new iPod touch 4Gen 8GB white. Please help...

Hello, I have a big batterylife problem with my brand new iPod touch 4Gen 8GB white. Please help?

What battery life are you getting? Is it short when you are using the iPod? When it is sleeping?

Hi, I dropped my I Phone 4 and shattered the front glass. I have an extended warranty on my phone. Is there any place in Singapore I can take the phone and get a replacement???You suggestion highly appreciated

Hey,
I dropped my Iphone 4 and the front glass got shattered. I am covered under the extended warranty. Is there any place in Singapore I can take my phone for repair? Has anyone got it repaired for free??Please let me know how to go about with it. Your comments greatly appreciated....

Warranty does not cover damage.
You can see who provides official service here:
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne
Choose your country from the drop down menu.

How do i get my apps from m phone into my itunes?when i sync my phone it wants to replace my phone with the ones in itunes already.

how do i get my apps from m phone into my itunes?
when i sync my phone it wants to replace my phone with the ones in itunes already.

PaulaMS wrote:
My iPhone software crashed ... I am unable to recover my songs that were on my phone. How am I able to get those songs back?
Download Past Purchases > http://support.apple.com/kb/HT2519
OR Re-Sync your Content from your Computer.
See here > http://support.apple.com/kb/HT1386
From Here > http://www.apple.com/support/iphone/syncing/

I lost my iPhone 5S battery percentage after I upgrade the system to the newest one. I do turn on the percentage in battery usage, but it doesn't work. I also tried to restart my phone but nothing changed. Could somebody please help me? Thank you!

I lost my iPhone 5S battery percentage after I upgrade the system to the newest one. I do turn on the percentage in battery usage, but it doesn't work. I also tried to restart my phone but nothing changed. Could somebody please help me? Thank you!

You did turned in Settings > General > Usage > Battery Percentage: ON?
Try a
Reset: Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Note: You will not lose any data

I've updated my iphone 4 (gsm) to ios 6.0.1 and after that it's stuck in recovery mode (itunes logo cable), i tried many solutions but nothing works, did any one has an idea about this , thank you

i've updated my iphone 4 (gsm) to ios 6.0.1 and after that it's stuck in recovery mode (itunes logo cable), i tried many solutions but nothing works, did any one has an idea about this , thank you

I should add that this has never been Jailbroken. I keep reading that a lot of times this is the case for a jail broken phone.
I have also gone through the not very helpfull steps on apples site to fix this.. It is not a security issue since i dont have an antivirus or any 3rd party software for my computer.

Is it possible to have a phone line connected to a Mac Mini (OS X10.8.2) so you can use your computer with Parallels (Windows xp) to dial into a modem to download data being collected and stored at the remote location?

Is it possible to have a phone line connected to a Mac Mini (OS X10.8.2) so you can use your computer with Parallels (Windows xp) to dial into a modem to download data being collected and stored at the remote location?

Hi, do you mean a real Dial-up Modem as in the old days?
As I recall, the Apple USB Modem won't work in 64 bit OSes, but there are others that will, I think this is one of them...
http://www.zoomtel.com/products/dial_up_external_usb.html
Or is the Modem on the other end Cable/DSL/FiberOptic?

How can I sync the contacts in my phone with those on my MacBook Pro? I already have an iCloud account, and everything else (calendars,music, etc.I is already synched) but the contacts won't.

How can I sync the contacts in my phone with those on my MacBook Pro? I already have an iCloud account, and everything else (calendars,music, etc.I is already synched) but the contacts won't.

Ok.
Open System Preferences, Apple Logo icon in the menu bar and then System Preferences or the Sys Pref iocon in the Dock and go to the Internet Accounts area and look at your iCloud account. It should list what is and isn't synced by a checkmark next to each item.
Also in the Contacts app click on Contacts in the menu bar and select Preferences then accounts and make sure your iCloud account is listed. You can also do that from the Internet Accounts area in System Preferences.

My iPod fall from me last night, and it's front glass broken what should I do throw my ipod in the trash and go buy another one or there 's a way to fix it. (mind that the ipod is working probably) ipod touch 4

My iPod fall from me last night, and it's front glass broken what should I do throw my ipod in the trash and go buy another one or there 's a way to fix it. (mind that the ipod is working probably) ipod touch 4

You'll have to get it serviced by Apple, you'll have to pay for the replacement device:
Apple - Support - iPod - Repair pricing
Apple - Support - Service Answer Center
You can also search for a 3rd party repair company in the Internet.

Last week I dropped my new iphone and smashed the front glass, I made an appointment at the Apple Store in Phila., and they treated me like royalty. The store replaced my phone with a brand new one as a one time courtesy, thank you Apple and your store i

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