Late 2007 MacBook Pro intermittent black screen
I have this very odd issue with an intermittent black screen on a late 2007 MacBook Pro (4GB/320GB 7200rpm) Mac OS X 10.6.8 v1.1
Apologies for the length of the post.
In cycles separated by a few days to a week, the screen will flicker to black, initially very briefly, then for longer periods until it is black continuously, where it stays from a few hours to a couple of days then it flickers to normal, again very briefly then with longer intervals until it is steady and normal. It can then be fine for a week or more.
When the screen is working, it's perfect; no lines, stripes, colour shift or any difference to what one would expect. When it is black, the backlight is still operational (and dimming when on battery power) but there is no image - all pixels are solid black. Shining a torch on/through the screen does not reveal any image. When mirrored, the external monitor shows the brightness adjustment moving up and down in response to the key presses but it has no effect on the internal screen.
My external display (Eizo) is always functional no matter what the built-in one is doing and is completely solid at all times.
There is no correlation to temperature (I have SMC fan control), sleep, restart, fan speed, power source or anything environmental. The MacBook is on a fan stand for most of the time. External connections make no difference. If the fault is present before changing any of these factors, it is there after.
I am aware that this machine has known vulnerabilities with GPU and display issues but none present quite like this. I have performed the usual trawl on the net and I now know more than I ever wanted to about attempts to fix it.
Software remedies attempted:
Resetting PRAM and power manager.
No sleep image file (never used this option). I deleted the old swap files that were there in any case but this unsurprisingly did nothing.
Resetting the display settings via keyboard commands or Sys Prefs.
Screen savers and settings are not implicated.
Nothing whatever in the console logs that I can see.
TechTool Pro gives video RAM a clean bill of health and all other components pass including tests on the HD with TTP and DiskWarrior.
Safe boot and booting from systems on backups seem to have no effect but one safe boot restored the screen briefly - I think it was a coincidence.
I updated the OS from 10.6.6 to 10.6.8 while this fault was coming and going and it made no difference. I usually prepare the machine for updates by running the cron jobs, repairing permissions etc.
In expectation of suffering this fault when the external monitor was not connected, I installed iScreen on the MacBook and use my iPad as a supplementary display and that works well too. Having all three operating, when the internal is functioning, is quite fun.
Hardware tests:
I removed the upper plate holding the keyboard and the interior of the machine was very clean with only some small dust accumulations in the fans, which were removed. There was no sign of any discolouration, corrosion, or other unpleasantness on the PCBs. All connectors and wiring looked good.
Every part of the logic board, cables and connectors were percussed, gently deflected and spray freezed, both while the fault was present and not (machine running) with no effect.
Display back was removed and the LCD board given the same treatment. No changes.
Display cable disconnected at both ends and tested for continuity (probe resistance accounted for) and consistency with a Fluke 87 multimeter - passed OK. On a scope, active signals and power were present on all the pins when the display was working but the fault did not occur during this test, which might have been interesting.
No apparent shorting of the display cable but without removing it this cannot be proved.
Problem not affected by hinge position, pressure on any part of the display, twisting, percussing etc.
Used compressed air to blow out the connectors which were reseated carefully.
After all this, the machine remains in exactly the same state, cycling between operational and black with various flickering stages as it comes and goes.
All I can deduce is that as the external monitor has always been OK, the GPU itself is probably working fine and the fault is more likely in the LCD panel electronics. I doesn't feel like a software issue to me but heck, I don't know what is going on.
Does anyone have any experience of something like this?
Thanks,
Joel.
Thomas,
Thanks for your post and I'm sorry you have suffered the same problems.
My trust levels are not very high because it's clear there is some systemic display problem with this model, which is why Apple are fixing them. As I mentioned, we have no idea if the replacement boards are any different to the originals. From your experience it would look like they are not and my suspicion is that it is very unlikely that Apple made a new batch of these logic boards a long time after the model was discontinued. If anyone has evidence to the contrary, I stand to be corrected.
As you say, the difference between our two faults appears to be that a physical deformation of some part of the machine does something with yours but never did with mine. At one point I felt that a short in the internal display cable seemed like the best explanation for the problem but it looks like it's more complex than that because of the behaviour of our external displays and subsequent strange booting behaviour.
If, as I have read, the soldering of the GPU was faulty and leads to progressive failure of the graphics sub-system, then all kinds of strange behaviours could arise and produce the intermittent problems we have seen. Micro-fractures of the chip interconnects would suggest that tiny movements might change the presentation of the fault. If soldering really is the issue, then keeping the machine as cool as possible will extend the life of the connections. Consequently mine will sit on a fan-stand for the rest of its days, which is no problem because it just had Win 7 installed on it and I don't want to be seen in public with it in that state ;-)
All we can conclude is that a logic board swap fixes the problem for some indeterminate period, so the problem is on that board. Whether it is a design fault with the NVIDIA chip itself or a manufacturing fault with the board is not clear but we can probably forget LCD panels, cables, sleep issues, power supplies and all the other peripheral issues unless there is yet another design issue that causes the GPU to fail.
Are you intending to present your machine to Apple for another go at a fix?
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Interval Since Last Panic Report: 53941 sec
Panics Since Last Report: 1
Anonymous UUID: AFE5FF5E-0DC7-45B6-B606-74DF8239974E
Fri Apr 11 12:10:23 2014
panic(cpu 2 caller 0x9d4c9b): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0x7fa41000 0x0a5480a2, D0, P2/4
Backtrace (CPU 2), Frame : Return Address (4 potential args on stack)
0x7f271c38 : 0x21b837 (0x5dd7fc 0x7f271c6c 0x223ce1 0x0)
0x7f271c88 : 0x9d4c9b (0xbea28c 0xc5a800 0xbf8e60 0x0)
0x7f271d28 : 0xaef608 (0x8d73c04 0x91cf004 0x100 0x16d47000)
0x7f271d78 : 0xae6601 (0x91cf004 0x100 0x7f271da8 0x9c4778)
0x7f271da8 : 0x16d79a6 (0x91cf004 0x100 0x438004ee 0x1)
0x7f271ee8 : 0xb0e2b5 (0x91cf004 0x95d3004 0x0 0x0)
0x7f271f28 : 0x9dde7c (0x91cf004 0x95d3004 0x0 0x0)
0x7f271fc8 : 0x9da55b (0x0 0x9 0x0 0x0)
0x7f272178 : 0x9dc6e7 (0x0 0x600d600d 0x7027 0x7f2721a8)
0x7f272248 : 0xc8610d (0xc1d00046 0xbeef0003 0xc1ca580 0x71)
0x7f2722e8 : 0xc86685 (0x46255000 0xc1ca580 0x14906804 0x0)
0x7f272328 : 0xc5dec3 (0x46255000 0xc1ca580 0x14906804 0x0)
0x7f272358 : 0xc85cba (0x46255000 0xc1ca580 0x14906804 0x0)
0x7f272378 : 0xc5d418 (0x46255000 0xc1ca580 0x14906804 0x0)
0x7f272398 : 0xc86630 (0x46255000 0x14906800 0x2 0x2)
0x7f2723d8 : 0xc60905 (0x46255000 0x14906800 0x0 0x14934000)
0x7f272418 : 0xc5e325 (0x46255000 0x463e7000 0x46485000 0x8e76b80)
0x7f272468 : 0xcb14e9 (0x46255000 0x463e7000 0x46485000 0x8e76b80)
0x7f2724f8 : 0xca2c9b (0x8e76b80 0x14934000 0x0 0x1)
0x7f272558 : 0xca2f02 (0x463e7000 0x463e7788 0x14934000 0x0)
0x7f2725a8 : 0xca33d6 (0x463e7000 0x463e7788 0x7f2728cc 0x7f27286c)
0x7f2728e8 : 0xca01a1 (0x463e7000 0x463e7788 0x1 0x2209aa)
0x7f272908 : 0xc6788f (0x463e7000 0x463e7788 0x14932fc0 0x507617)
0x7f272938 : 0xca1c64 (0x463e7000 0x7f272a7c 0x7f272968 0x463e7000)
0x7f272978 : 0xc6bc93 (0x463e7000 0x7f272a7c 0x7f272a7c 0x7f2729e0)
0x7f272ab8 : 0xca55d8 (0x463e7000 0x1 0x7f272bcc 0x7f272bc8)
0x7f272b68 : 0xc67fe1 (0x463e7000 0x1 0x7f272bcc 0x7f272bc8)
0x7f272be8 : 0x56da06 (0x463e7000 0x0 0x7f272e3c 0x7f272c74)
0x7f272c38 : 0x56e2a5 (0xcf6720 0x463e7000 0x9197d88 0x1)
0x7f272c88 : 0x56eb59 (0x463e7000 0x10 0x7f272cd0 0x0)
0x7f272da8 : 0x286638 (0x463e7000 0x10 0x9197d88 0x1)
0x7f273e58 : 0x21dbe5 (0x9197d60 0x9dc95a0 0x1f79e8 0x5d43)
0x7f273e98 : 0x210a86 (0x9197d00 0x0 0x9362e70 0x9753850)
0x7f273ef8 : 0x216f84 (0x9197d00 0x0 0x0 0x0)
0x7f273f78 : 0x295c57 (0x90098c8 0x0 0x0 0x0)
0x7f273fc8 : 0x2a256d (0x90098c4 0x1 0x10 0x90098c4)
Kernel Extensions in backtrace (with dependencies):
com.apple.GeForce(6.4.0)@0xc5c000->0xd12fff
dependency: com.apple.NVDAResman(6.4.0)@0x96e000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x961000
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x928000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x93f000
com.apple.nvidia.nv50hal(6.4.0)@0x15a1000->0x19b5fff
dependency: com.apple.NVDAResman(6.4.0)@0x96e000
com.apple.NVDAResman(6.4.0)@0x96e000->0xc5bfff
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x928000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x961000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x93f000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
10K549
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 9874467987760
unloaded kexts:
com.apple.driver.AppleUSBUHCI 4.2.0 (addr 0x142d000, size 0x65536) - last unloaded 168161929835
loaded kexts:
com.apple.driver.AppleHWSensor 1.9.3d0 - last loaded 29001285875
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AGPM 100.12.31
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleHDA 2.0.5f14
com.apple.driver.AppleUpstreamUserClient 3.5.7
com.apple.driver.AppleMCCSControl 1.0.20
com.apple.driver.AppleMikeyDriver 2.0.5f14
com.apple.driver.AudioAUUC 1.57
com.apple.driver.AppleIntelHDGraphics 6.4.0
com.apple.driver.AppleIntelHDGraphicsFB 6.4.0
com.apple.driver.SMCMotionSensor 3.0.1d2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.GeForce 6.4.0
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1
com.apple.driver.AppleLPC 1.5.1
com.apple.driver.AppleGraphicsControl 2.10.6
com.apple.kext.AppleSMCLMU 1.5.2d10
com.apple.driver.AppleUSBTCButtons 201.6
com.apple.driver.AppleUSBCardReader 2.6.1
com.apple.driver.AppleIRController 303.8
com.apple.driver.AppleUSBTCKeyboard 201.6
com.apple.BootCache 31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.iokit.SCSITaskUserClient 2.6.8
com.apple.iokit.IOAHCIBlockStorage 1.6.4
com.apple.driver.AppleUSBHub 4.2.4
com.apple.driver.AppleFWOHCI 4.7.3
com.apple.iokit.AppleBCM5701Ethernet 3.0.5b8
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleAHCIPort 2.1.7
com.apple.driver.AirPortBrcm43224 428.42.4
com.apple.driver.AppleUSBEHCI 4.2.4
com.apple.driver.AppleACPIButtons 1.3.6
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.3.6
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.14
com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
com.apple.iokit.IOBluetoothSerialManager 2.4.5f3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.driver.DspFuncLib 2.0.5f14
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOAudioFamily 1.8.3fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.0.5f14
com.apple.iokit.IOHDAFamily 2.0.5f14
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.IOPlatformPluginFamily 4.7.0a1
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.1
com.apple.driver.AppleSMC 3.1.0d5
com.apple.nvidia.nv50hal 6.4.0
com.apple.NVDAResman 6.4.0
com.apple.iokit.IONDRVSupport 2.2.1
com.apple.iokit.IOGraphicsFamily 2.2.1
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
com.apple.iokit.IOBluetoothFamily 2.4.5f3
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.8
com.apple.iokit.IOUSBMassStorageClass 2.6.7
com.apple.driver.AppleUSBMultitouch 207.7
com.apple.iokit.IOUSBHIDDriver 4.2.0
com.apple.driver.AppleUSBMergeNub 4.2.4
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6.1
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.6
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IOUSBUserClient 4.2.4
com.apple.iokit.IOAHCIFamily 2.0.6
com.apple.iokit.IO80211Family 320.1
com.apple.iokit.IONetworkingFamily 1.10
com.apple.iokit.IOUSBFamily 4.2.4
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.6
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 289.1
com.apple.iokit.IOStorageFamily 1.6.3
com.apple.driver.AppleACPIPlatform 1.3.6
com.apple.iokit.IOPCIFamily 2.6.5
com.apple.iokit.IOACPIFamily 1.3.0
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Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: Hitachi HTS545050B9SA02, 465.76 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa130000 / 5
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0xfa120000 / 4
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 3
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8218, 0xfa113000 / 8
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000 / 4
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0xfd110000 / 3
What is the reason causing it to black screen n shut down?
My mackbook info:
Hardware Overview:
Model Name: MacBook Pro
Model Identifier: MacBookPro6,2
Processor Name: Intel Core i7
Processor Speed: 2.66 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache (per core): 256 KB
L3 Cache: 4 MB
Memory: 4 GB
Processor Interconnect Speed: 4.8 GT/s
Boot ROM Version: MBP61.0057.B0C
SMC Version (system): 1.58f17
Serial Number (system): W8020YL3AGW
Hardware UUID: A70823EC-3897-57A0-BD2B-0F35CF62FA3F
Sudden Motion Sensor:
State: Enablednana4design wrote:
panic(cpu 2 caller 0x9d4c9b): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0x7fa41000 0x0a5480a2, D0, P2/4
Backtrace (CPU 2), Frame : Return Address (4 potential args on stack)
0x7f271c38 : 0x21b837 (0x5dd7fc 0x7f271c6c 0x223ce1 0x0)
0x7f271c88 : 0x9d4c9b (0xbea28c 0xc5a800 0xbf8e60 0x0)
0x7f271d28 : 0xaef608 (0x8d73c04 0x91cf004 0x100 0x16d47000)
0x7f271d78 : 0xae6601 (0x91cf004 0x100 0x7f271da8 0x9c4778)
0x7f271da8 : 0x16d79a6 (0x91cf004 0x100 0x438004ee 0x1)
0x7f271ee8 : 0xb0e2b5 (0x91cf004 0x95d3004 0x0 0x0)
0x7f271f28 : 0x9dde7c (0x91cf004 0x95d3004 0x0 0x0)
0x7f271fc8 : 0x9da55b (0x0 0x9 0x0 0x0)
0x7f272178 : 0x9dc6e7 (0x0 0x600d600d 0x7027 0x7f2721a8)
0x7f272248 : 0xc8610d (0xc1d00046 0xbeef0003 0xc1ca580 0x71)
0x7f2722e8 : 0xc86685 (0x46255000 0xc1ca580 0x14906804 0x0)
0x7f272328 : 0xc5dec3 (0x46255000 0xc1ca580 0x14906804 0x0)
0x7f272358 : 0xc85cba (0x46255000 0xc1ca580 0x14906804 0x0)
0x7f272378 : 0xc5d418 (0x46255000 0xc1ca580 0x14906804 0x0)
0x7f272398 : 0xc86630 (0x46255000 0x14906800 0x2 0x2)
0x7f2723d8 : 0xc60905 (0x46255000 0x14906800 0x0 0x14934000)
0x7f272418 : 0xc5e325 (0x46255000 0x463e7000 0x46485000 0x8e76b80)
0x7f272468 : 0xcb14e9 (0x46255000 0x463e7000 0x46485000 0x8e76b80)
0x7f2724f8 : 0xca2c9b (0x8e76b80 0x14934000 0x0 0x1)
0x7f272558 : 0xca2f02 (0x463e7000 0x463e7788 0x14934000 0x0)
0x7f2725a8 : 0xca33d6 (0x463e7000 0x463e7788 0x7f2728cc 0x7f27286c)
0x7f2728e8 : 0xca01a1 (0x463e7000 0x463e7788 0x1 0x2209aa)
0x7f272908 : 0xc6788f (0x463e7000 0x463e7788 0x14932fc0 0x507617)
0x7f272938 : 0xca1c64 (0x463e7000 0x7f272a7c 0x7f272968 0x463e7000)
0x7f272978 : 0xc6bc93 (0x463e7000 0x7f272a7c 0x7f272a7c 0x7f2729e0)
0x7f272ab8 : 0xca55d8 (0x463e7000 0x1 0x7f272bcc 0x7f272bc8)
0x7f272b68 : 0xc67fe1 (0x463e7000 0x1 0x7f272bcc 0x7f272bc8)
0x7f272be8 : 0x56da06 (0x463e7000 0x0 0x7f272e3c 0x7f272c74)
0x7f272c38 : 0x56e2a5 (0xcf6720 0x463e7000 0x9197d88 0x1)
0x7f272c88 : 0x56eb59 (0x463e7000 0x10 0x7f272cd0 0x0)
0x7f272da8 : 0x286638 (0x463e7000 0x10 0x9197d88 0x1)
0x7f273e58 : 0x21dbe5 (0x9197d60 0x9dc95a0 0x1f79e8 0x5d43)
0x7f273e98 : 0x210a86 (0x9197d00 0x0 0x9362e70 0x9753850)
0x7f273ef8 : 0x216f84 (0x9197d00 0x0 0x0 0x0)
0x7f273f78 : 0x295c57 (0x90098c8 0x0 0x0 0x0)
0x7f273fc8 : 0x2a256d (0x90098c4 0x1 0x10 0x90098c4)
Kernel Extensions in backtrace (with dependencies):
com.apple.GeForce(6.4.0)@0xc5c000->0xd12fff
dependency: com.apple.NVDAResman(6.4.0)@0x96e000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x961000
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x928000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x93f000
com.apple.nvidia.nv50hal(6.4.0)@0x15a1000->0x19b5fff
dependency: com.apple.NVDAResman(6.4.0)@0x96e000
com.apple.NVDAResman(6.4.0)@0x96e000->0xc5bfff
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x928000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x961000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x93f000
You have got a Mid 2010 15-inch MacBook Pro, and the log shows that your NVIDIA GPU is damaged.
Mid 2010 15-inch MacBooks Pro come with a defective NVIDIA GPU that may cause unexpected restarts, black screens, kernel panics... See > http://support.apple.com/kb/TS4088
Apple is repairing all these MacBooks Pro for free if they were purchased less than three years ago, so make a backup of your files on an external drive with Time Machine and take your computer to an Apple Store or reseller.
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