Late 2009 iMac intel partially black screen graphics help?
I have a late 2009 27 inch imac which started to get this issue:- webpages will have black where images should be, open window boxes will be black, drop down menu's either black or multicoloured and can't be read, mouse over icons on dock makes them black, text documents is all black- however the wallpaper is normal and borders of the webpages etc...
Booted using the apple hardware test cd- short test and long result resulted in no hardware issues however only long test fixes the black issue for a day before it returns again.
What is the issue, do i need to replace the graphics card. I believe there is alot of dust inside so could this be the issue? I also installed the smc fancontroll and set speeds of around 2000rpm with average temps under 55'c. Before smc speeds were default to 1000 rpm and temp highest was 60'c.
I have also tried switch on imac when fully cold, but straight away the issue is present even though temp is low of 30'c. so far the only fix is to long test using the apple hardware test cd.
Please give informed help as i am pretty useless with regards to programs etc..having been a pc user before this imac.
incidently the graphics card is ati Radeon HD 4850 512 MB.
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Late 2009 iMac (Intel) memory upgrade.
My late 2009 iMac (Intel) has 2 2GB memory chips (4 GB total). Can I add 2 4GB chips to the two empty memory slots (12 GB total),or do I have to pull the 2 GB chips and use 4 GB chips in all 4 slots (16 GB total)?
Yes. Depending on the model it will use 8 GB (early 2009 20" & 24" iMac and mid 2009 20" iMac) to 32 GB (all late 2009 iMacs) of memory. So just replace the 2 GB modules modules from either Crucial.com or otherworldcomputing.com. They are the two most reputable suppliers of Mac memory out there.
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I have a late 2009 iMac, with the default Nvidia 9400 Graphics card.
I was wondering what my options are for upgrading. I use Windows 7 via Bootcamp, so I need a card that is compatible/has available drivers.
This is for gaming. On the lowest settings of "Call of Duty 4", I get about 100 FPS... Was hoping to be able to play on higher resolution w/o the fps lag.
I'm not good with the hardware part of computers at all, but know how to get around the OS.In most cases the graphics cards in iMacs are Not upgradeable. They are usually soldered to the logic board. RAM is considered, along with harddrives, the only component that is upgradeable in an iMac, unlike in PC's. So basically you would need to sell your unit and purchase an iMac with a more powerful graphics card.
Hope this helps -
IMac starts to black screen! Help!!!
iMac w/ Maverik OS starts up to black screen w/ mouse cursor. Put flashlight up to screen and still see nothing. Installed new Maverik OS using option + CMD + P+ R to no avail. Help!
Please carefully read and then methodically execute each of the steps in
http://support.apple.com/kb/ts2570 -
Is anyone using SMC fan control on their late 2009 iMacs?
I am very concerned about the heat from my iMac.
I have a late 2009 27 inch model.
I noticed a lot of posts of GPU and HD failures.
I bought this iMac used through a certified Apple reseller and I can't afford any problems with this for awhile.
Computer components do not Ike heat.
And despite everything I have been reading in this forum aluminum can retain heat. Not simply vent all of it away from the back casing.
Excessive heat is what shortens the life span of any components In a computer.
Heat in a computer is the enemy!
I do not care what I am getting for temp readings from my iMac.
It's very, very warm and I don't like it and feel it will cause issues in the near future.
I just bought this iMac three months ago and, at least for awhile due to personal health issues, I can't afford to repair a potential failure that might occur in the near future.
I posted a similar thread not long ago but only got one response I was not happy or confident with.
I want to know if anyone is running SMC Fan Controls on late 2009 iMac models and if it has helped and whether anyone had issues with it.
I want my iMac to run cooler than it does now.
I am in a living situation where I have limited means to cool the place I live. The room I am using has no air conditioning only a large ceiling fan and I am running a floor fan. I have a small fan blowing air behind the iMac's case to help with cooling it, also.
Room temps can get into the high 80's.
Also, if you are running SMC Fan Control on a 2009 iMac, could you give an idea what RPM setting you are using for the various fans.
I am a freelance graphic designer, Illustrator, and audio/video guy. Plus I have doing 3D CGI model work for the last few years. I run Photoshop. Final Cut and Blender quite often.
Any real help with this issue would be greatly appreciated!
ThanX.Even if I had one, I wouldn't run SMC Fan Control. Apple has not released the limits of temperature for any of its Mac model interiors. As such any temperature management is purely guesswork. If you are having serious trouble maintaining an enivoronment suitable for computers, you probably should consider at minimum a window air conditioner unit. http://www.apple.com/imac/specs.html are very particular about the outside environment. If that is not able to be maintained, you seriously need to consider a different working environment.
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Need help with Late 2009 imac- had HD and video card replaced under Apple Care last year. Upgraded to Mavericks and it froze up while on Yahoo looking at a slide show. Screen pixelated with checkerboard patterns and then eventually locks-up. Only way to get it to work now is in SAFE MODE.
Tried memory test, Resetting SMC, AHT, Zapping NVRAM, PRAM, only errors I can see are some permissions
From Repair Permissions (Disk utility):
Repairing permissions for “Macintosh HD”Warning: SUID file “usr/libexec/security_authtrampoline” has been modified and will not be repaired.Warning: SUID file “usr/lib/sa/sadc” has been modified and will not be repaired.Permissions differ on “Applications/Safari.app/Contents/Resources/Safari.help/Contents/Resources/inde x.html”; should be lrwxr-xr-x ; they are -rwxr-xr-x .Repaired “Applications/Safari.app/Contents/Resources/Safari.help/Contents/Resources/inde x.html”Group differs on “Library/Printers/InstalledPrinters.plist”; should be 80; group is 0.Permissions differ on “Library/Printers/InstalledPrinters.plist”; should be -rw-rw-rw- ; they are -rw-r--r-- .Repaired “Library/Printers/InstalledPrinters.plist”
From LOG see a new RAM and KERNEL PANIC-
Note RAM was tested in separate test and passed erlier today- but see that it is listed as corrupt here:
Anonymous UUID:
F4AC0FFD....
Sun Aug 17 06:17:30 2014
panic(cpu 2 caller 0xffffff80022c5b9a): "Possible memory corruption: pmap_pv_remove(0xffffff801975ac08,0x1062f3000,0x7ffbf, 0xff4f00007ffbf7d2, 0xffffff810d343be4, 0xfffffe9a5a842798): null pv_list!"@/SourceCache/xnu/xnu-2422.110.17/osfmk/i386/pmap_internal.h:763
Backtrace (CPU 2), Frame : Return Address
0xffffff810d343ab0 : 0xffffff8002222f79
0xffffff810d343b30 : 0xffffff80022c5b9a
0xffffff810d343c10 : 0xffffff80022c60a7
0xffffff810d343c70 : 0xffffff800227e2fa
0xffffff810d343d80 : 0xffffff80022825cf
0xffffff810d343db0 : 0xffffff800223d9e3
0xffffff810d343df0 : 0xffffff80025cec5e
0xffffff810d343e60 : 0xffffff80025e25ed
0xffffff810d343ef0 : 0xffffff80025e2967
0xffffff810d343f30 : 0xffffff8002220b3b
0xffffff810d343f60 : 0xffffff80022dc883
0xffffff810d343f80 : 0xffffff80022f3712
BSD process name corresponding to current thread: Problem Reporter
Mac OS version:
13E28
Kernel version:
Darwin Kernel Version 13.3.0: Tue Jun 3 21:27:35 PDT 2014; root:xnu-2422.110.17~1/RELEASE_X86_64
Kernel UUID: BBFADD17-672B-35A2-9B7F-E4B12213E4B8
Kernel slide:
0x0000000002000000
Kernel text base: 0xffffff8002200000
System model name: iMac11,1 (Mac-F2268DAE)
System uptime in nanoseconds: 112908028516
last loaded kext at 37062361833: com.apple.driver.AudioAUUC 1.60 (addr 0xffffff7f844ad000, size 28672)
loaded kexts:
com.apple.driver.AudioAUUC 1.60
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleHDAHardwareConfigDriver 2.6.3f4
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.driver.AGPM 100.14.28
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.iokit.IOBluetoothSerialManager 4.2.6f1
com.apple.driver.AppleHDA 2.6.3f4
com.apple.driver.AppleMikeyDriver 2.6.3f4
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.kext.AMDFramebuffer 1.2.4
com.apple.driver.AppleMuxControl 3.6.22
com.apple.iokit.IOBluetoothUSBDFU 4.2.6f1
com.apple.ATIRadeonX2000 8.2.4
com.apple.driver.AppleBacklight 170.3.5
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.6f1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleMCCSControl 1.2.5
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleIntelMCEReporter 104
com.apple.kext.AMD4800Controller 1.2.4
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleUSBCardReader 3.4.1
com.apple.driver.AppleIRController 325.7
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.6.6
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.0
com.apple.driver.AppleUSBHub 683.4.0
com.apple.driver.AppleFWOHCI 5.0.2
com.apple.driver.AirPort.Atheros40 700.74.5
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AppleUSBUHCI 656.4.1
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleAHCIPort 3.0.5
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.6.3f4
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOSurface 91.1
com.apple.driver.AppleGraphicsControl 3.6.22
com.apple.iokit.IOBluetoothFamily 4.2.6f1
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.6f1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleSMBusController 1.0.12d1
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleHDAController 2.6.3f4
com.apple.iokit.IOHDAFamily 2.6.3f4
com.apple.kext.AMDSupport 1.2.4
com.apple.AppleGraphicsDeviceControl 3.6.22
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.7.1d6
com.apple.driver.AppleUSBHIDMouse 180.9
com.apple.driver.AppleHIDMouse 180.9
com.apple.driver.AppleUSBHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.6
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IO80211Family 640.36
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 683.4.0
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: iMac11,1, BootROM IM111.0034.B02, 4 processors, Intel Core i7, 2.8 GHz, 8 GB, SMC 1.54f36
Graphics: ATI Radeon HD 4850, ATI Radeon HD 4850, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.74.0-P2P
Bluetooth: Version 4.2.6f1 14216, 3 services, 15 devices, 0 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: ST31000528AS, 1 TB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: Hub
USB Device: Keyboard Hub
USB Device: Apple Optical USB Mouse
USB Device: Apple Keyboard
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Internal Memory Card Reader
USB Device: Hub
USB Device: Built-in iSight
USB Device: IR Receiver
Thunderbolt Bus:
<Link Edited By Host>All RAM tested individually and Passed- Ran a Ram memory test as well.
New kernel panic is now as follows-
What's interesting is I had the video card replaced at Apple in the last year- it's a ATI Radeon HD 4850 512 MB
But I see that the log has it listed as
"com.apple.ATIRadeonX2000(8.2.4)"
wondering if that my be the problem as the issue is the screen is fragmented and flickers- checkerboard before it crashes when not in safe mode..
Sun Aug 17 15:16:36 2014
panic(cpu 4 caller 0xffffff800f6dc24e): Kernel trap at 0xffffff800fabc6cf, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0xffffffffffffffff, CR3: 0x0000000018777000, CR4: 0x0000000000000660
RAX: 0x00000000ffffffff, RBX: 0x0000000000000130, RCX: 0x0000000000001470, RDX: 0x000000000000001c
RSP: 0xffffff811a97b830, RBP: 0xffffff811a97b860, RSI: 0xffffffffffffffff, RDI: 0xffffffffffffffff
R8: 0x0000000020000000, R9: 0xffffff80e1804000, R10: 0x00000000000003eb, R11: 0x0000000000000000
R12: 0x00000000ffffffff, R13: 0x0000000000010113, R14: 0xffffff80286b8700, R15: 0xffffff8025438200
RFL: 0x0000000000010286, RIP: 0xffffff800fabc6cf, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffffffffffffff, Error code: 0x0000000000000000, Fault CPU: 0x4
Backtrace (CPU 4), Frame : Return Address
0xffffff811a97b4c0 : 0xffffff800f622f79
0xffffff811a97b540 : 0xffffff800f6dc24e
0xffffff811a97b710 : 0xffffff800f6f3746
0xffffff811a97b730 : 0xffffff800fabc6cf
0xffffff811a97b860 : 0xffffff7f90be215c
0xffffff811a97b890 : 0xffffff7f90b81366
0xffffff811a97b8b0 : 0xffffff7f90b99842
0xffffff811a97b8e0 : 0xffffff7f90b996f9
0xffffff811a97b930 : 0xffffff7f90b995c7
0xffffff811a97b980 : 0xffffff7f90b981b6
0xffffff811a97b9a0 : 0xffffff7f90bc0c4d
0xffffff811a97b9c0 : 0xffffff7f90b89614
0xffffff811a97b9f0 : 0xffffff7f90bc3749
0xffffff811a97ba40 : 0xffffff7f90b88a4d
0xffffff811a97bb20 : 0xffffff7f90b87269
0xffffff811a97bb70 : 0xffffff800facef16
0xffffff811a97bb90 : 0xffffff800fad0511
0xffffff811a97bbf0 : 0xffffff800facdf7f
0xffffff811a97bd40 : 0xffffff800f6b6998
0xffffff811a97be50 : 0xffffff800f626bc1
0xffffff811a97be80 : 0xffffff800f6139c5
0xffffff811a97bef0 : 0xffffff800f61e013
0xffffff811a97bf70 : 0xffffff800f6c9b8d
0xffffff811a97bfb0 : 0xffffff800f6f3f66
Kernel Extensions in backtrace:
com.apple.ATIRadeonX2000(8.2.4)[BFD0EB65-EA22-3764-9184-80A8EA8DF304]@0xffffff7 f90b7c000->0xffffff7f90daafff
dependency: com.apple.iokit.IOPCIFamily(2.9)[4662B11D-2ECA-315D-875C-618C97CDAB2A]@0xffffff 7f8fcbe000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0 xffffff7f904d0000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
13E28
Kernel version:
Darwin Kernel Version 13.3.0: Tue Jun 3 21:27:35 PDT 2014; root:xnu-2422.110.17~1/RELEASE_X86_64
Kernel UUID: BBFADD17-672B-35A2-9B7F-E4B12213E4B8
Kernel slide: 0x000000000f400000
Kernel text base: 0xffffff800f600000
System model name: iMac11,1 (Mac-F2268DAE)
System uptime in nanoseconds: 100819732671
last loaded kext at 53020931504: com.apple.driver.AudioAUUC 1.60 (addr 0xffffff7f918ad000, size 28672)
loaded kexts:
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHDAHardwareConfigDriver 2.6.3f4
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.driver.AGPM 100.14.28
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 2.6.3f4
com.apple.iokit.IOBluetoothSerialManager 4.2.6f1
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyDriver 2.6.3f4
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.kext.AMDFramebuffer 1.2.4
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.ATIRadeonX2000 8.2.4
com.apple.driver.AppleMuxControl 3.6.22
com.apple.iokit.IOBluetoothUSBDFU 4.2.6f1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleBacklight 170.3.5
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.6f1
com.apple.kext.AMD4800Controller 1.2.4
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleMCCSControl 1.2.5
com.apple.driver.AppleIntelMCEReporter 104
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleIRController 325.7
com.apple.driver.AppleUSBCardReader 3.4.1
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.6.6
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.0
com.apple.driver.AppleUSBHub 683.4.0
com.apple.driver.AppleFWOHCI 5.0.2
com.apple.driver.AirPort.Atheros40 700.74.5
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AppleAHCIPort 3.0.5
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleUSBUHCI 656.4.1
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
com.apple.driver.DspFuncLib 2.6.3f4
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.kext.triggers 1.0
com.apple.iokit.IOSurface 91.1
com.apple.iokit.IOBluetoothFamily 4.2.6f1
com.apple.driver.AppleGraphicsControl 3.6.22
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.6f1
com.apple.kext.AMDSupport 1.2.4
com.apple.AppleGraphicsDeviceControl 3.6.22
com.apple.driver.AppleSMBusController 1.0.12d1
com.apple.driver.AppleHDAController 2.6.3f4
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOHDAFamily 2.6.3f4
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.7.1d6
com.apple.driver.AppleUSBHIDMouse 180.9
com.apple.driver.AppleHIDMouse 180.9
com.apple.driver.AppleUSBHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.6
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IO80211Family 640.36
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBFamily 683.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: iMac11,1, BootROM IM111.0034.B02, 4 processors, Intel Core i7, 2.8 GHz, 8 GB, SMC 1.54f36
Graphics: ATI Radeon HD 4850, ATI Radeon HD 4850, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.74.0-P2P
Bluetooth: Version 4.2.6f1 14216, 3 services, 15 devices, 0 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: ST31000528AS, 1 TB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: Hub
USB Device: Built-in iSight
USB Device: IR Receiver
USB Device: Hub
USB Device: Keyboard Hub
USB Device: Apple Optical USB Mouse
USB Device: Apple Keyboard
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Internal Memory Card Reader
Thunderbolt Bus: -
here is my etrecheck. Any help is appreciated
Hardware Information:
iMac (21.5-inch, Late 2009)
iMac - model: iMac10,1
1 3.06 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information:
NVIDIA GeForce 9400 - VRAM: 256 MB
System Software:
OS X 10.9.1 (13B42) - Uptime: 1 day 17:29:18
Disk Information:
ST3500418ASQ disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 391.48 GB (245.88 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
BOOTCAMP (disk0s4) /Volumes/BOOTCAMP: 107.76 GB (94.95 GB free)
OPTIARC DVD RW AD-5680H
USB Information:
Apple, Inc. Keyboard Hub
Mitsumi Electric Apple Optical USB Mouse
Apple, Inc Apple Keyboard
Seagate FA GoFlex Desk 2 TB
EFI (disk1s1) <not mounted>: 209.7 MB
Time Machine Backups (disk1s2) /Volumes/Time Machine Backups: 2 TB (1.56 TB free)
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Canon MX870 series
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.carbonite.launchd.carbonitedaemon.plist 3rd-Party support link
[System] com.crashplan.engine.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
Launch Agents:
[System] com.carbonite.launchd.carbonitealerts.plist 3rd-Party support link
[System] com.carbonite.launchd.carbonitestatus.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.crashplan.javacheck.plist 3rd-Party support link
[not loaded] com.facebook.videochat.[redacted].plist 3rd-Party support link
[not loaded] com.google.keystone.agent.plist 3rd-Party support link
[not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist 3rd-Party support link
[not loaded] uk.co.markallan.clamxav.freshclam.plist 3rd-Party support link
User Login Items:
iTunesHelper
Adobe Bridge CS4
CrashPlan menu bar
ClamXavSentry
AdobeResourceSynchronizer
Canon IJ Network Scanner Selector2
Internet Plug-ins:
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 2.3.8.1 3rd-Party support link
Musicnotes: Version: 1.18.9 3rd-Party support link
AdobePDFViewerNPAPI: Version: 11.0.03 - SDK 10.6 3rd-Party support link
FlashPlayer-10.6: Version: 12.0.0.38 - SDK 10.6 3rd-Party support link
Silverlight: Version: 4.0.51204.0 3rd-Party support link
Flash Player: Version: 12.0.0.38 - SDK 10.6 Outdated! Update
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
AdobePDFViewer: Version: 11.0.03 - SDK 10.6 3rd-Party support link
EPPEX Plugin: Version: 3.0.5.0 3rd-Party support link
Scorch: Version: 6.1.0 3rd-Party support link
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
User Internet Plug-ins:
WebEx: Version: 1.0 3rd-Party support link
3rd Party Preference Panes:
Carbonite 3rd-Party support link
Flash Player 3rd-Party support link
Flip4Mac WMV 3rd-Party support link
Bad Fonts:
None
Old Applications:
/Library/Application Support/Microsoft/MERP2.0
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link
Solver: Version: 1.0 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
/Library/Application Support/Carbonite
CarboniteDaemon: Version: 1.1.14 build 604 - SDK 10.5 3rd-Party support link
CarboniteStatus: Version: 1.1.14 build 604 - SDK 10.5 3rd-Party support link
CarboniteAlerts: Version: 1.1.14 build 604 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Office
Microsoft Graph: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Utility: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Office Reminders: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Upload Center: Version: 14.3.9 - SDK 10.5 3rd-Party support link
My Day: Version: 14.3.9 - SDK 10.5 3rd-Party support link
SyncServicesAgent: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Open XML for Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Alerts Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Chart Converter: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Clip Gallery: Version: 14.3.9 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011
Microsoft PowerPoint: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Outlook: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Word: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Document Connection: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Language Register: Version: 14.3.9 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
Time Machine:
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 364.60 GB Disk used: 135.61 GB
Destinations:
Time Machine Backups [Local] (Last used)
Total size: 2
Total number of backups: 169
Oldest backup: 2011-04-10 20:10:19 +0000
Last backup: 2014-02-04 22:28:22 +0000
Size of backup disk: Excellent
Backup size 2 > (Disk size 364.60 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
16% Solavant Demo
9% mds
3% CarboniteDaemon
2% WindowServer
2% EtreCheck
Top Processes by Memory:
348 MB firefox
217 MB clamd
135 MB mds_stores
106 MB Mail
102 MB softwareupdated
Virtual Memory Information:
794 MB Free RAM
1.70 GB Active RAM
443 MB Inactive RAM
587 MB Wired RAM
1.13 GB Page-ins
896 KB Page-outsFixing a Mavericks Installation Problem
How to manage a failed OS X Mavericks installation | MacFixIt - CNET Reviews.
Try these in order:
1. a. Resetting your Mac's PRAM and NVRAM
b. Intel-based Macs: Resetting the System Management Controller (SMC)
2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the
COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the computer and
after the chime press and hold down the OPTION key until the boot manager screen appears.
Select the Recovery HD and click on the downward pointing arrow button.
3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
4. Reinstall Lion/Mountain Lion, Mavericks: Reboot from the Recovery HD. Select Reinstall Lion/Mountain Lion, Mavericks from the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless. -
I have a late 2009 imac i am having issues with my screen flickering and getting dark
i have a late 2009 imac 21 inch i am having problems with my screen flickering ND GETTING DARK DOES THIS MEAN THAT MY COMPUTER IA FAILING
I have partly the same problem (Sceen blackening) sparodically.
2010 iMAC with I7 CPU and ATI Radeon HD 4850 512 MB Graphics.
If I lower the brightness to around (3 or sometimes 4 of the on screen squares F2) the issue does not happen at all. I prefer a bright screen.
The issue commenced immediately after instaalling OS X 10.8.2 update one year ago.
The current software is OS X 10.9 (13A603)
The graphics on this computer are always first rate when working properly even at maximum brightness
There are particular days and times when the problem routinely occurs.
Some of my neighbors with iMacs have similar problems.
I live adjacent to the City of London in an area where new building seems to be developing faster than the various utilities and there are known Power Network issues. Professional surge supressors make no difference.
I live in a large property with four independent ring mais. The issue is present on all four rings. I have yet to take the computer elsewhere to possibly eliminate power issues from the problem.
I am reluctant to replace an otherwise fine top of range iMac which otherwise serves me well since the same problems might be present. -
ok here goes nothing i have a late 2009 iMac 27 11.1 intel bought it refurbished and they installed mountain lion 10.8.4 on delivery w/o disks i think ran lion orig. idk & its been all problems 10.8.5 M.L so tried Maverick 10.9 now worse please help me.....i still have backups of software for mountain lion 10.8 however i need to throw everything on a usb toshiba 1TB external storage for backup, plus from what ive read being i needed to try to go back and update the efi and frimware for my original model but when i found the right one it wont accept it.....and now i just tried to reinstall my mountain lion probably shoud have left in the cloud til i got backed up ...which i now needed to move my previous backed up stuff off the drive to reformat it properly as i read it being toshiba needs to be guid hard drive mac im relatively new to the whole mac thing and im just as ****** off as i was with PC ....lol i just wanna record music and have a steady workflow i do have a new 4s iphone and cloud storage but i believe my computers hacked or got malware or just ****** from incompatiable software ......and keychains not working for admin either PLEASE tell ,me what to do thx .....i will be so grateful im good with recording software and stuff bad with computers programing lol HELP me
Hardware Overview:
Model Name: iMac
Model Identifier: iMac11,1
Processor Name: Intel Core i7
Processor Speed: 2.8 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 8 MB
Memory: 16 GB
Processor Interconnect Speed: 4.8 GT/s
Boot ROM Version: IM111.0034.B02
SMC Version (system): 1.54f36
Message was edited by: lnwko -
Imac 20" intel Leopard black screen, does not start up
Imac 20" intel Leopard black screen, does not start up,
yestarday i put my imac aluminium in sleep, when i wake up this morning the computer did not start up from sleep and also did not start up from the power button back, i try several times and nothing, i hear the sound of the start up but i remain with a black screen. What can be the cause? The video , maybe? I did not install any hardware lately on it.
note: i have a wireless keyboard & mouse
Message was edited by: mindsoulNot running Leopard (Panther), but I have a similar problem on my 24" iMac. Computer was working fine last night (I shut it down) and when I went to boot up this morning the computer is stuck on a black screen.
The boot up sound is initiated but nothing after that. The power light stays at full brightness, if I touch the power button the light blinks and then after a while it goes out. A full reset does nothing. I've tried reseting my PRAM, which works because I hear the start up sound twice, but no change to the black screen.
I don't have access to another Mac, would inserting the Startup Disc I received with the computer do anything? -
Boot Camp: iMac displays a black screen during installation of Windows 7 - Apple Support
I have followed each of the steps listed in the link above with no success.
Prior to adding the extra drivers I was able to start the Windows install process up to reformatting the "Windows" Bootcamp drive. After that the computer would go through some instal processes and eventually restart. After the restart the screen would go black. The black screen lead me to the Apple Support link above dated March 5 2015. After going through steps listed in the link above, I get an error message stating that the D:\Sources\instal.win. file cannot be located. I am forced to restart the computer at that point and theWindows install process attempts to start again but always ends up at the same point.
Note: I am installing windows 7 Pro from a DVD. I scanned the AutoUnattend.xml file and noticed that it refers to "Windows 7 ULTIMATE" but not "Pro" or any others that I could see. (see below). Could that be part of the issue?
Any feedback would be greatly appreciated.
<cpi:offlineImage cpi:source="wim:d:/sources/install.wim#Windows 7 ULTIMATE" xmlns:cpi="urn:schemas-microsoft-com:cpi" />
</unattend>
iMac (27-inch, Late 2009)
2.66 GHz Intel Core i5
16 GB 1067 MHz DDR3
ATI Radeon HD 4850 512 MBHere is an over-simplified explanation of WIM and CLG files. Assume your DVD Media contains
W7- Ultimate
W7- Professional
W7- Home Premium
W7- Home Basic
WIM Files
File1
y
y
y
y
File2
y
y
y
y
File3
y
File4
y
y
File4
y
y
y
The File .wim will contains a compressed image which contains File [1...5].
The W7-Ultimate .clg will have 5 entries, with all set to 'Y'.
The W7-Professional .clg will have 5 entries, with 'Y','Y','N','Y','Y'.
The W7-Home Premium .clg will have 5 entries, with 'Y','Y','N','N','Y'.
The W7-Home Basic .clg file will have 5 entries, with 'Y','Y','N','N','N'.
This allows a single .wim Image file on the DVD media to be used to install any of the 5 flavors of Windows. When you enter your product key, the Installer knows what specific W7 variant you have the key for and will tell the WIM to extract the specific files the installer needs to be extracted.
The following line
<cpi:offlineImage cpi:source="wim:d:/sources/install.wim#Windows 7 ULTIMATE" xmlns:cpi="urn:schemas-microsoft-com:cpi" />
is telling that a retail product key will be entered, which should go look for this specific .clg file (from the five you already have on disk). You can test if it will work for you by changing this line to the following
<cpi:offlineImage cpi:source="wim:d:/sources/install.wim#Windows 7 PROFESSIONAL" xmlns:cpi="urn:schemas-microsoft-com:cpi" />
If it does not work, the other issue can be related to device discovery. Typically A: and B: device names are reserved for Floppy Drives. C: is your internal HDD.
D: can either point to the Optical drive, or the USB. The normal convention is that the removable media is named from Z: backwards. Y: and Z: are usually used for Network drives, so X: should be your USB. First try with the change to "Professional". If it does not work, -
Late 2009 iMac Windows installer won't run
So I will explain with more detail. My iMac is the late 2009 21.5 inch iMac with a..
Intel core 2 duo processor
4GB of
500GB HDD
So I followed the bootcamp guide which was made by apple. I opened up the bootcamp assistant and downloaded all of the software needed, and started partitioning the disk. I made about 40GB of space for my Windows side. After the partition completed, my mac restarted and started to read the DVD. However, I only get a black screen, and I can't get the Windows 7 installer to run. I thought I have some problems with my install disk so I used virtual box to see if the dvd works. When I used it on virtual box, the installer started and everything went fine. But when I use this for bootcamp, it did not work. I tried resetting everything, using a different installation disk, redo the partitioning, or boot up the disk by pressing the option key at the startup and selecting the disc. But none of them worked. I don't know why this is not working, since windows installed without any problems on my macbook pro retina. If someone was in the same situation or knows a solution for this, please help me. Again it is the Late 2009 iMac 21.5 inch model.So I will explain with more detail. My iMac is the late 2009 21.5 inch iMac with a..
Intel core 2 duo processor
4GB of
500GB HDD
So I followed the bootcamp guide which was made by apple. I opened up the bootcamp assistant and downloaded all of the software needed, and started partitioning the disk. I made about 40GB of space for my Windows side. After the partition completed, my mac restarted and started to read the DVD. However, I only get a black screen, and I can't get the Windows 7 installer to run. I thought I have some problems with my install disk so I used virtual box to see if the dvd works. When I used it on virtual box, the installer started and everything went fine. But when I use this for bootcamp, it did not work. I tried resetting everything, using a different installation disk, redo the partitioning, or boot up the disk by pressing the option key at the startup and selecting the disc. But none of them worked. I don't know why this is not working, since windows installed without any problems on my macbook pro retina. If someone was in the same situation or knows a solution for this, please help me. Again it is the Late 2009 iMac 21.5 inch model. -
I need to restart my mac about 2 or 3 times a day, because it freezes or 'just' the whole screen is like a mash. I've found a photo, and my situatation is similar to this:
Not exactly the same cause the dock and the opened windows can be seen. Just the wallpaper, images, some web pages have this beatiful design. I though the newest update would help, but it's just the same. Maybe one application crashes, just I don't know what to do. ThanksI am having precisely the same issue and have tried everything above and all noted about this problem much discussed elsewhere.
I have also resorted to the restting the System Management Controller http://support.apple.com/kb/HT3964?viewlocale=en_US&locale=en_US
My Late 2009 iMac is the custom Intel i7 build with 8 GB Apple installed RAM and a recently replaced SEAGATE hard drive (under the APPLE extended fix arrangement). The OS was a clean install and has been upgraded to 10.8.3.
On appearance of the black screen the operating system appears to be running and responds to sleep and wake using the power button and occasionally shows the screen momentarily and sometimes briefly. Like others. the problem occurs on occassions and on those occassions persists. I also have another system purchased to hopefully get around this problem. I use this new system on the on the same supply ring main, a recent Mac Mini + screen. This sometimes has similar problems but much less often and the problems occur when the iMac has persistent problems. This leads me to think that there is a software and power mains supply problem.
I have also tried connecting the Mac mini too the mini-display-port of the iMac using the relevant cable and using the F2 toggle,. I can see the Mac mini screen even when the iMac has problems.
I live in London. our electricty supply comes from one company responsible for the national grid and pipe to customer. The billing and customer relationship is handled by a number of "suppliers". My supplier (EDF who took over London Electricity) recently included in their updates and materials, the procedure for notification of supply quality issues. This suprised me since I have not had issues of this nature to the extent of being naive on the matter. I have been told by others in the locality of similar MAC computer related problems. I have tried with and without surge supressor.
Whatever the problem, it is a nuisance to have an expensive and otherwise good iMac behave as it does. Any further input will be much appreciated. -
My hard drive is slower than ever - Late 2009 iMac - help requested
I was testing my hard disk via BlackMagic Disk Speed Test across the network (for copying files from my MacBook Pro to my Late 2009 iMac, and I was shocked at the write speeds.
Because of this, I went to the machine and ran local tests, both BlackMagic and xbench. Suddenly I was horrified when I saw the performance for write operations well below the speeds I'd observed in the past. Luckily, I had saved xbench files so I had the ability to compare old disk tests. In the summer of 2013 running 10.7.3, this same hard drive had an uncached write speed of 116 MB/s [4K blocks] and 94 MB/s [256K block]. Now, the drive running under 10.9.5 is performing very inconsistently, with top speeds around 80 MB/s and averages more like 50 MB/s.
I cannot think of any significant changes to tools or background applications installed since that time, so I ran EtreCheck -- the results of which I'm pasting below.
Any guidance as to what I should test would be greatly appreciated. Thanks for reading! --
Chris
Problem description:
Hard disk slowed to less than half the speed from Mac OS X 10.7.3, as I am now on 10.9.5 and the speed appears to be roughly 40M/s uncached write down from 119M/s previously. I am using the same drive, memory and most of the same applications.
The only large difference is the OS.
EtreCheck version: 2.1.8 (121)
Report generated March 8, 2015 at 3:30:34 PM CDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (27-inch, Late 2009) (Technical Specifications)
iMac - model: iMac10,1
1 3.06 GHz Intel Core 2 Duo CPU: 2-core
12 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1067 MHz ok
BANK 1/DIMM0
4 GB DDR3 1067 MHz ok
BANK 0/DIMM1
2 GB DDR3 1067 MHz ok
BANK 1/DIMM1
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI Radeon HD 4670 - VRAM: 256 MB
iMac 2560 x 1440
System Software: ℹ️
OS X 10.9.5 (13F34) - Time since boot: 3 days 1:55:43
Disk Information: ℹ️
Hitachi HDE721010SLA330 disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
myMac (disk0s2) / : 999.35 GB (204.80 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GA11N
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader 63.86 GB
LYNX (disk1s1) /Volumes/LYNX : 63.85 GB (57.95 GB free)
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Firewire Information: ℹ️
WD My Book 111D 800mbit - 800mbit max
EFI (disk3s1) <not mounted> : 210 MB
My Book 2TB (disk3s2) /Volumes/My Book 2TB : 2.00 TB (966.24 GB free)
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/ExpanDrive.app
[not loaded] com.expandrive.filesystems.strongfuse (2.5.6 - SDK 10.6) [Click for support]
/Applications/NetShade.app
[not loaded] foo.tap (1.0) [Click for support]
[not loaded] foo.tun (1.0) [Click for support]
/Applications/Parallels Access.app
[loaded] com.parallels.virtualsound (1.0 22641.906168 - SDK 10.6) [Click for support]
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hidhook (9.0 24229.991745) [Click for support]
[not loaded] com.parallels.kext.hypervisor (9.0 24229.991745) [Click for support]
[not loaded] com.parallels.kext.netbridge (9.0 24229.991745) [Click for support]
[not loaded] com.parallels.kext.usbconnect (9.0 24229.991745) [Click for support]
[not loaded] com.parallels.kext.vnic (9.0 24229.991745) [Click for support]
/System/Library/Extensions
[loaded] com.globaldelight.driver.BoomDevice (1.1 - SDK 10.9) [Click for support]
[loaded] com.globaldelight.driver.VoilaDevice (1.1 - SDK 10.1) [Click for support]
[loaded] org.dungeon.driver.SATSMARTDriver (1.1 - SDK 10.6) [Click for support]
Problem System Launch Agents: ℹ️
[failed] com.apple.AddressBook.SourceSync.plist [Click for details]
Launch Agents: ℹ️
[running] com.epson.eventmanager.agent.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[running] com.parallels.mobile.prl_deskctl_agent.launchagent.plist [Click for support]
[running] com.parallels.mobile.startgui.launchagent.plist [Click for support]
[loaded] org.macosforge.xquartz.startx.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.cocoatech.pathfinder.SMFHelper7.plist [Click for support]
[running] com.daz3d.content_management_service.plist [Click for support]
[loaded] com.ea.origin.ESHelper.plist [Click for support]
[running] com.freemacsoft.appcleanerd.plist [Click for support]
[loaded] com.github.GitHub.GHInstallCLI.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.marketcircle.billingspro.accessd.plist [Click for support]
[loaded] com.marketcircle.billingspro.backupd.plist [Click for support]
[loaded] com.marketcircle.billingspro.configd.plist [Click for support]
[running] com.marketcircle.billingspro.httpd.plist [Click for support]
[running] com.marketcircle.billingspro.portsd.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[running] com.parallels.mobile.dispatcher.launchdaemon.plist [Click for support]
[loaded] com.parallels.mobile.kextloader.launchdaemon.plist [Click for support]
[loaded] com.raynersw.nshctldo.plist [Click for support]
[running] com.stclairsoft.AppTamerAgent.plist [Click for support]
[loaded] com.timesoftware.timemachineeditor.backup-auto.plist [Click for support]
[loaded] com.timesoftware.timemachineeditor.helper.plist [Click for support]
[running] com.zqueue.servetome-server.plist [Click for support]
[loaded] org.macosforge.xquartz.privileged_startx.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.valvesoftware.steamclean.plist [Click for support]
[loaded] de.metaquark.appfresh.plist [Click for support]
[running] ws.agile.1PasswordAgent.plist [Click for support]
User Login Items: ℹ️
TotalSpaces2 Application (/Applications/TotalSpaces2.app)
Macs Fan Control Application (/Applications/Macs Fan Control.app)
App Tamer Application (/Applications/App Tamer.app)
Default Folder X Helper Application (/Library/PreferencePanes/Default Folder X.prefPane/Contents/Resources/Default Folder X Helper.app)
Bartender Application (/Applications/Bartender.app)
Dropbox Application (/Applications/Dropbox.app)
AppCleaner Helper Application (/Applications/AppCleaner.app/Contents/Library/LoginItems/AppCleaner Helper.app)
Box Sync Application (/Applications/Box Sync.app)
Fantastical Application (/Applications/Fantastical.app)
CopyLess Application Hidden (/Applications/CopyLess.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Default Browser: Version: 537 - SDK 10.9
SharePointBrowserPlugin: Version: 14.4.2 - SDK 10.6 [Click for support]
AmazonMP3DownloaderPlugin101750: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 [Click for support]
Unity Web Player: Version: UnityPlayer version 4.3.5f1 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.30317.0 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 31 Check version
Safari Extensions: ℹ️
AdBlock
My eBay Manager
1Password
Quickscript
DirectLinks
Tabletoy
ShowPass
Ember
Search Netflix from Wikipedia
PopSearch
Ultimate Status Bar
The Camelizer - Amazon Price Tracker
musicbox
Duplicate Tab Button
The Tracktor
BackTrack
Open in Internet Explorer
Social Fixer
QuickNuke
InvisibleHand
3rd Party Preference Panes: ℹ️
Default Folder X [Click for support]
FinderPop [Click for support]
Flash Player [Click for support]
Java [Click for support]
Perian [Click for support]
Printopia [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
myMac: Disk size: 999.35 GB Disk used: 794.55 GB
Destinations:
My Book 2TB [Local]
Total size: 2.00 TB
Total number of backups: 108
Oldest backup: 2013-08-09 19:35:21 +0000
Last backup: 2015-03-08 18:41:10 +0000
Size of backup disk: Too small
Backup size 2.00 TB < (Disk used 794.55 GB X 3)
Top Processes by CPU: ℹ️
5% WindowServer
2% coreaudiod
1% Box Sync Monitor
1% ScreensharingAgent
1% Boom
Top Processes by Memory: ℹ️
941 MB Safari
438 MB mds_stores
438 MB iPhoto
425 MB Finder
399 MB com.apple.IconServicesAgent
Virtual Memory Information: ℹ️
1.67 GB Free RAM
5.87 GB Active RAM
4.20 GB Inactive RAM
1.15 GB Wired RAM
3.83 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Mar 7, 2015, 11:20:50 PM /Users/[redacted]/Library/Logs/DiagnosticReports/AddressBookSourceSync_2015-03- 07-232050_[redacted].crashHi Eric -
I did a horrible job of explaining *when* the slow performance became noticeable. These changes did not happen when I installed Mavericks, I just don't have benchmarks *saved* to give the support community exact numbers after Mavericks was installed. The performance at that time was roughly the same, although you might recall that the old app xbench no longer worked to give a comparison because one or more of the sections of testing wouldn't work (memory, if I recall correctly, although I will run it when I am back at that machine and post here).
In any case, the only significant change since the slow down is the OS, but the decline in performance was noticed in the fall. It wasn't until I tried this network copying task the other day that I decided to run BlackMagic's test. This is when I realized I should go check the performance on the local machine. Having already run through many of the generic recommendations, I thought perhaps someone here who has a much deeper understanding of the storage abstraction layer would have guidance on specific preference files that might be corrupted since I can't find any tool to check them. I've noticed that many of the people seeking guidance are not very technical and the advice is similarly geared. I'm sure I could spend a little time this week finding comparable tools in Mac OS X to those I'd have used in the past on Windows (Sysinternals) to do real time debugging and process analysis.
So far I have found that there were a few processes running high, like the dashboard client, so I moved (deleted) the preference file and rebooted. This resulted in the gain to that 60 MB/sec write performance (up from the low of 40 MB/sec), but there must be other areas yet unexplored.
At this point I'm considering a fresh install, but I'd been told in previous exchanges when I first started developing on Macs (2008) that fresh installs were rarely the best solution on Macs.
Can you give me guidance on that? You probably know that in the Windows world it is often (depending on how you define often) necessary to format and reinstall the OS. As a long time systems architect developing everything from device drivers to enterprise solutions, I see that as a result of the attempts to maintain legacy support for so long and the convoluted resulting APIs and failure to make real fixes for fear of causing problems with older hardware and software. Would you suggest erasing and reinstalling?
@BobHarris - I know that's a problem and it's why I monitor the drive more than I do drives in other systems. My drive didn't qualify for replacement, but I think Apple doesn't always do a good job with the recalls. I was very fortunate that my old white MacBook qualified for quite a few replacement parts so it's a great browsing-the-web computer now, but at its age, it isn't capable of running most of the apps I need. I have considered selling the 27" iMac but when I last had it in for warranty repair, the DisplayPort was misaligned to the case, so I'm going to have to pay labor just to get it popped open to fix that (since the service center says they didn't cause the DP problem - although they must have!)... In any case, if I have to spend that money, I might as well use the drive doubler kit since I never use the optical drive in that box anyway. Mostly I love having it because of the gorgeous big screen. That being said, costs of repairs are silly when I can just buy another used MBP circa 2012 and get twice the processing power then use a CalDigit dock like the one I use with my existing MBP to use an inexpensive HD TV for the monitor.
Thanks for the replies folks - the input is awesome!
Chris -
Late 2009 iMac running sporadically slow
Hi I was wondering if anyone could help
I have a late 2009 iMac with 4gb of Ram which is running intermittently slow and hanging. It has periods when it works fine and then others where the icons bounce for ages before opening and the little spinning circles arrive when even doing the most basic of activities. I don't have hundreds of things open at once.
Its hardwired to the network so even if streaming iCloud music it shouldn't really cause the system to hang.
Its upgraded to Yosemite, but these issues were pre-exisiting and its been slow for a while.
Use dropbox and appreciate big syncs will have an issue, but at the moment that is all up to date.
Below is a system report and:
EtreCheck version: 2.0.11 (98)
Report generated 7 November 2014 11:46:42 GMT
Hardware Information: ℹ️
iMac (21.5-inch, Late 2009) (Verified)
iMac - model: iMac10,1
1 3.06 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
empty empty empty empty
BANK 1/DIMM0
empty empty empty empty
BANK 0/DIMM1
2 GB DDR3 1067 MHz ok
BANK 1/DIMM1
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400 - VRAM: 256 MB
iMac 1920 x 1080
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 8 days 1:59:54
Disk Information: ℹ️
WDC WD5000AAKS-40V2B0 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (272.34 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5680H
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/LogMeIn/drivers
[not loaded] com.logmein.driver.LogMeInSoundDriver (4.1.46f67) Support
/Library/Extensions
[not loaded] org.virtualbox.kext.VBoxDrv (4.2.6) Support
[not loaded] org.virtualbox.kext.VBoxNetAdp (4.2.6) Support
[not loaded] org.virtualbox.kext.VBoxNetFlt (4.2.6) Support
[not loaded] org.virtualbox.kext.VBoxUSB (4.2.6) Support
/System/Library/Extensions
[not loaded] com.FTDI.driver.FTDIUSBSerialDriver (2.2.14) Support
[not loaded] com.MCCI.SLAB_USBtoUART (1.02.0f2) Support
[not loaded] com.aliph.driver.jstub (1.1.2 - SDK 10.7) Support
[not loaded] com.bodymedia.codelessAB185.kext (1) Support
[not loaded] com.motorola-mobility.driver.MotMobileUSB (1.2.2 - SDK 10.5) Support
/System/Library/Extensions/MotMobileUSB.kext/Contents/PlugIns
[not loaded] com.motorola-mobility.driver.MotMobileMS (1.0.0 - SDK 10.5) Support
[not loaded] com.motorola-mobility.driver.MotMobileMTP (1.2.2 - SDK 10.5) Support
[not loaded] com.motorola-mobility.driver.MotMobileUSBLAN (1.2.2 - SDK 10.5) Support
[not loaded] com.motorola-mobility.driver.MotMobileUSBLANMerge (1.2.2 - SDK 10.5) Support
[not loaded] com.motorola-mobility.driver.MotMobileUSBSwch (1.2.2 - SDK 10.5) Support
Startup Items: ℹ️
VirtualBox: Path: /Library/StartupItems/VirtualBox
Startup items are obsolete and will not work in future versions of OS X
Problem System Launch Agents: ℹ️
[failed] com.apple.AirPlayUIAgent.plist
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.cmfsyncagent.plist
[failed] com.apple.EscrowSecurityAlert.plist
[failed] com.apple.scopedbookmarkagent.xpc.plist
[failed] com.apple.telephonyutilities.callservicesd.plist
Problem System Launch Daemons: ℹ️
[failed] com.apple.ctkd.plist
[failed] com.apple.icloud.findmydeviced.plist
[failed] com.apple.ifdreader.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.periodic-daily.plist
[failed] com.apple.periodic-monthly.plist
[failed] com.apple.periodic-weekly.plist
[failed] com.apple.wdhelper.plist
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[running] com.conduit.loader.agent.plist Support
[running] com.hp.devicemonitor.plist Support
[loaded] com.hp.help.tocgenerator.plist Support
[loaded] com.hp.messagecenter.launcher.plist Support
[running] com.logmein.logmeingui.plist Support
[running] com.logmein.logmeinguiagent.plist Support
[not loaded] com.logmein.logmeinguiagentatlogin.plist Support
[loaded] com.motorola.MDMUpdater.plist Support
[running] com.motorola.motohelper.plist Support
[loaded] com.motorola.motohelperUpdater.plist Support
[running] jp.co.canon.CUPSCAPT.BG.plist Support
[running] jp.co.canon.CUPSPS2.BG.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[running] com.hp.mss.clientService.plist Support
[running] com.hp.mss.VDProxy.plist Support
[running] com.icyblaze.iDocumentHelper.plist Support
[running] com.logmein.logmeinserver.plist Support
[invalid?] com.logmein.raupdate.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[invalid?] com.motorola-mobility.mmcfgd.plist Support
[invalid?] com.sonos.smbbump.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.ARM.[...].plist Support
[running] com.akamai.single-user-client.plist Support
[invalid?] com.google.GoogleContactSyncAgent.plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.spotify.webhelper.plist Support
[invalid?] org.virtualbox.vboxwebsrv.plist Support
User Login Items: ℹ️
ScanSnap Manager Application (/Applications/ScanSnap/ScanSnap Manager.app)
Dropbox Application (/Applications/Dropbox.app)
FlowSync Application (/Applications/FlowSync.app)
Internet Plug-ins: ℹ️
SkyCaddiePlugIn: Version: 1.02 Support
Unity Web Player: Version: UnityPlayer version 2.6.1f3 Support
Default Browser: Version: 600 - SDK 10.10
AmazonMP3DownloaderPlugin1016264: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 Support
NP2020Player: Version: 5.0.4.0 Support
AdobePDFViewerNPAPI: Version: 10.1.12 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
LogMeIn: Version: 1.0.935 - SDK 10.7 Support
AmazonMP3DownloaderPlugin101749: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
LogMeInSafari32: Version: 1.0.935 - SDK 10.7 Support
iPhotoPhotocast: Version: 7.0
QuickTime Plugin: Version: 7.7.3
AdobePDFViewer: Version: 10.1.12 Support
SharePointBrowserPlugin: Version: 14.0.1 Support
Silverlight: Version: 5.0.61118.0 - SDK 10.6 Support
hpHomeClient: Version: 1.0 Support
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User Internet Plug-ins: ℹ️
WebEx64: Version: 1.0 - SDK 10.6 Support
3rd Party Preference Panes: ℹ️
Flash Player Support
Growl Support
MusicManager Support
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 499.25 GB Disk used: 226.91 GB
Destinations:
My Book [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Too small
Backup size 0 B < (Disk used 226.91 GB X 3)
Top Processes by CPU: ℹ️
8% Mail
3% com.apple.InputMethodKit.UserDictionary
2% coreaudiod
2% WindowServer
1% bird
Top Processes by Memory: ℹ️
172 MB Mail
137 MB iTunes
107 MB WindowServer
103 MB com.apple.WebKit.WebContent
82 MB Microsoft Word
Virtual Memory Information: ℹ️
51 MB Free RAM
1.09 GB Active RAM
1.04 GB Inactive RAM
766 MB Wired RAM
48.33 GB Page-ins
1.65 GB Page-outsWhen you have the problem, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
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