Late 2009 iMac intel partially black screen graphics help?

I have a late 2009 27 inch imac which started to get this issue:- webpages will have black where images should be, open window boxes will be black, drop down menu's either black or multicoloured and can't be read, mouse over icons on dock makes them black, text documents is all black- however the wallpaper is normal and borders of the webpages etc...
Booted using the apple hardware test cd- short test and long result resulted in no hardware issues however only long test fixes the black issue for a day before it returns again.
What is the issue, do i need to replace the graphics card.  I believe there is alot of dust inside so could this be the issue?  I also installed the smc fancontroll and set speeds of around 2000rpm with average temps under 55'c.  Before smc speeds were default to 1000 rpm and temp highest was 60'c.
I have also tried switch on imac when fully cold, but straight away the issue is present even though temp is low of 30'c.  so far the only fix is to long test using the apple hardware test cd.
Please give informed help as i am pretty useless with regards to programs etc..having been a pc user before this imac.
incidently the graphics card is ati Radeon HD 4850 512 MB.

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    System model name: iMac11,1 (Mac-F2268DAE)
    System uptime in nanoseconds: 112908028516
    last loaded kext at 37062361833: com.apple.driver.AudioAUUC    1.60 (addr 0xffffff7f844ad000, size 28672)
    loaded kexts:
    com.apple.driver.AudioAUUC    1.60
    com.apple.filesystems.autofs    3.0
    com.apple.driver.AppleHDAHardwareConfigDriver    2.6.3f4
    com.apple.driver.AppleTyMCEDriver    1.0.2d2
    com.apple.driver.AGPM    100.14.28
    com.apple.driver.AppleMikeyHIDDriver    124
    com.apple.iokit.IOBluetoothSerialManager    4.2.6f1
    com.apple.driver.AppleHDA    2.6.3f4
    com.apple.driver.AppleMikeyDriver    2.6.3f4
    com.apple.driver.AppleHWSensor    1.9.5d0
    com.apple.driver.AppleUpstreamUserClient    3.5.13
    com.apple.iokit.IOUserEthernet    1.0.0d1
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    com.apple.driver.AppleMuxControl    3.6.22
    com.apple.iokit.IOBluetoothUSBDFU    4.2.6f1
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    com.apple.driver.AppleBacklight    170.3.5
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport    4.2.6f1
    com.apple.Dont_Steal_Mac_OS_X    7.0.0
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    com.apple.driver.AppleMCCSControl    1.2.5
    com.apple.driver.AppleLPC    1.7.0
    com.apple.driver.AppleIntelMCEReporter    104
    com.apple.kext.AMD4800Controller    1.2.4
    com.apple.driver.ACPI_SMC_PlatformPlugin    1.0.0
    com.apple.driver.AppleUSBCardReader    3.4.1
    com.apple.driver.AppleIRController    325.7
    com.apple.driver.AppleFileSystemDriver    3.0.1
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    com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN    1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1
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    com.apple.driver.XsanFilter    404
    com.apple.iokit.IOAHCIBlockStorage    2.6.0
    com.apple.driver.AppleUSBHub    683.4.0
    com.apple.driver.AppleFWOHCI    5.0.2
    com.apple.driver.AirPort.Atheros40    700.74.5
    com.apple.iokit.AppleBCM5701Ethernet    3.8.1b2
    com.apple.driver.AppleUSBUHCI    656.4.1
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    com.apple.driver.AppleRTC    2.0
    com.apple.driver.AppleACPIButtons    2.0
    com.apple.driver.AppleHPET    1.8
    com.apple.driver.AppleSMBIOS    2.1
    com.apple.driver.AppleACPIEC    2.0
    com.apple.driver.AppleAPIC    1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient    217.92.1
    com.apple.nke.applicationfirewall    153
    com.apple.security.quarantine    3
    com.apple.driver.AppleIntelCPUPowerManagement    217.92.1
    com.apple.kext.triggers    1.0
    com.apple.iokit.IOSerialFamily    10.0.7
    com.apple.driver.DspFuncLib    2.6.3f4
    com.apple.vecLib.kext    1.0.0
    com.apple.iokit.IOAudioFamily    1.9.7fc2
    com.apple.kext.OSvKernDSPLib    1.14
    com.apple.iokit.IOSurface    91.1
    com.apple.driver.AppleGraphicsControl    3.6.22
    com.apple.iokit.IOBluetoothFamily    4.2.6f1
    com.apple.driver.AppleBacklightExpert    1.0.4
    com.apple.iokit.IONDRVSupport    2.4.1
    com.apple.iokit.IOBluetoothHostControllerUSBTransport    4.2.6f1
    com.apple.driver.AppleSMBusPCI    1.0.12d1
    com.apple.driver.AppleSMBusController    1.0.12d1
    com.apple.iokit.IOFireWireIP    2.2.6
    com.apple.driver.AppleHDAController    2.6.3f4
    com.apple.iokit.IOHDAFamily    2.6.3f4
    com.apple.kext.AMDSupport    1.2.4
    com.apple.AppleGraphicsDeviceControl    3.6.22
    com.apple.iokit.IOGraphicsFamily    2.4.1
    com.apple.driver.AppleSMC    3.1.8
    com.apple.driver.IOPlatformPluginLegacy    1.0.0
    com.apple.driver.IOPlatformPluginFamily    5.7.1d6
    com.apple.driver.AppleUSBHIDMouse    180.9
    com.apple.driver.AppleHIDMouse    180.9
    com.apple.driver.AppleUSBHIDKeyboard    170.15
    com.apple.driver.AppleHIDKeyboard    170.15
    com.apple.iokit.IOSCSIBlockCommandsDevice    3.6.6
    com.apple.iokit.IOUSBMassStorageClass    3.6.0
    com.apple.iokit.IOUSBHIDDriver    660.4.0
    com.apple.driver.AppleUSBMergeNub    650.4.0
    com.apple.driver.AppleUSBComposite    656.4.1
    com.apple.iokit.IOSCSIMultimediaCommandsDevice    3.6.6
    com.apple.iokit.IOBDStorageFamily    1.7
    com.apple.iokit.IODVDStorageFamily    1.7.1
    com.apple.iokit.IOCDStorageFamily    1.7.1
    com.apple.iokit.IOAHCISerialATAPI    2.6.1
    com.apple.iokit.IOSCSIArchitectureModelFamily    3.6.6
    com.apple.iokit.IOUSBUserClient    660.4.2
    com.apple.iokit.IOFireWireFamily    4.5.5
    com.apple.iokit.IO80211Family    640.36
    com.apple.iokit.IOEthernetAVBController    1.0.3b4
    com.apple.driver.mDNSOffloadUserClient    1.0.1b5
    com.apple.iokit.IONetworkingFamily    3.2
    com.apple.iokit.IOUSBFamily    683.4.0
    com.apple.iokit.IOAHCIFamily    2.6.5
    com.apple.driver.AppleEFINVRAM    2.0
    com.apple.driver.AppleEFIRuntime    2.0
    com.apple.iokit.IOHIDFamily    2.0.0
    com.apple.iokit.IOSMBusFamily    1.1
    com.apple.security.sandbox    278.11.1
    com.apple.kext.AppleMatch    1.0.0d1
    com.apple.security.TMSafetyNet    7
    com.apple.driver.AppleKeyStore    2
    com.apple.driver.DiskImages    371.1
    com.apple.iokit.IOStorageFamily    1.9
    com.apple.iokit.IOReportFamily    23
    com.apple.driver.AppleFDEKeyStore    28.30
    com.apple.driver.AppleACPIPlatform    2.0
    com.apple.iokit.IOPCIFamily    2.9
    com.apple.iokit.IOACPIFamily    1.4
    com.apple.kec.corecrypto    1.0
    com.apple.kec.pthread    1
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    Graphics: ATI Radeon HD 4850, ATI Radeon HD 4850, PCIe, 512 MB
    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
    Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
    Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
    AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.74.0-P2P
    Bluetooth: Version 4.2.6f1 14216, 3 services, 15 devices, 0 incoming serial ports
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    Serial ATA Device: ST31000528AS, 1 TB
    Serial ATA Device: OPTIARC DVD RW AD-5680H
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    USB Device: Apple Optical USB Mouse
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    USB Device: BRCM2046 Hub
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    USB Device: Internal Memory Card Reader
    USB Device: Hub
    USB Device: Built-in iSight
    USB Device: IR Receiver
    Thunderbolt Bus:
    <Link Edited By Host>

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    0xffffff811a97b9f0 : 0xffffff7f90bc3749
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    0xffffff811a97bb20 : 0xffffff7f90b87269
    0xffffff811a97bb70 : 0xffffff800facef16
    0xffffff811a97bb90 : 0xffffff800fad0511
    0xffffff811a97bbf0 : 0xffffff800facdf7f
    0xffffff811a97bd40 : 0xffffff800f6b6998
    0xffffff811a97be50 : 0xffffff800f626bc1
    0xffffff811a97be80 : 0xffffff800f6139c5
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    0xffffff811a97bfb0 : 0xffffff800f6f3f66
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                dependency: com.apple.iokit.IOPCIFamily(2.9)[4662B11D-2ECA-315D-875C-618C97CDAB2A]@0xffffff 7f8fcbe000
                dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0 xffffff7f904d0000
    BSD process name corresponding to current thread: WindowServer
    Mac OS version:
    13E28
    Kernel version:
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    Kernel UUID: BBFADD17-672B-35A2-9B7F-E4B12213E4B8
    Kernel slide:     0x000000000f400000
    Kernel text base: 0xffffff800f600000
    System model name: iMac11,1 (Mac-F2268DAE)
    System uptime in nanoseconds: 100819732671
    last loaded kext at 53020931504: com.apple.driver.AudioAUUC    1.60 (addr 0xffffff7f918ad000, size 28672)
    loaded kexts:
    com.apple.driver.AudioAUUC    1.60
    com.apple.driver.AppleHDAHardwareConfigDriver    2.6.3f4
    com.apple.driver.AppleTyMCEDriver    1.0.2d2
    com.apple.driver.AGPM    100.14.28
    com.apple.driver.AppleMikeyHIDDriver    124
    com.apple.driver.AppleHDA    2.6.3f4
    com.apple.iokit.IOBluetoothSerialManager    4.2.6f1
    com.apple.filesystems.autofs    3.0
    com.apple.driver.AppleMikeyDriver    2.6.3f4
    com.apple.driver.AppleHWSensor    1.9.5d0
    com.apple.driver.AppleUpstreamUserClient    3.5.13
    com.apple.kext.AMDFramebuffer    1.2.4
    com.apple.iokit.IOUserEthernet    1.0.0d1
    com.apple.ATIRadeonX2000    8.2.4
    com.apple.driver.AppleMuxControl    3.6.22
    com.apple.iokit.IOBluetoothUSBDFU    4.2.6f1
    com.apple.Dont_Steal_Mac_OS_X    7.0.0
    com.apple.driver.AppleBacklight    170.3.5
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport    4.2.6f1
    com.apple.kext.AMD4800Controller    1.2.4
    com.apple.driver.AppleHWAccess    1
    com.apple.driver.AppleLPC    1.7.0
    com.apple.driver.AppleMCCSControl    1.2.5
    com.apple.driver.AppleIntelMCEReporter    104
    com.apple.driver.ACPI_SMC_PlatformPlugin    1.0.0
    com.apple.driver.AppleIRController    325.7
    com.apple.driver.AppleUSBCardReader    3.4.1
    com.apple.driver.AppleFileSystemDriver    3.0.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN    1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1
    com.apple.BootCache    35
    com.apple.iokit.SCSITaskUserClient    3.6.6
    com.apple.driver.XsanFilter    404
    com.apple.iokit.IOAHCIBlockStorage    2.6.0
    com.apple.driver.AppleUSBHub    683.4.0
    com.apple.driver.AppleFWOHCI    5.0.2
    com.apple.driver.AirPort.Atheros40    700.74.5
    com.apple.iokit.AppleBCM5701Ethernet    3.8.1b2
    com.apple.driver.AppleAHCIPort    3.0.5
    com.apple.driver.AppleUSBEHCI    660.4.0
    com.apple.driver.AppleUSBUHCI    656.4.1
    com.apple.driver.AppleACPIButtons    2.0
    com.apple.driver.AppleRTC    2.0
    com.apple.driver.AppleHPET    1.8
    com.apple.driver.AppleSMBIOS    2.1
    com.apple.driver.AppleACPIEC    2.0
    com.apple.driver.AppleAPIC    1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient    217.92.1
    com.apple.nke.applicationfirewall    153
    com.apple.security.quarantine    3
    com.apple.driver.AppleIntelCPUPowerManagement    217.92.1
    com.apple.driver.DspFuncLib    2.6.3f4
    com.apple.vecLib.kext    1.0.0
    com.apple.iokit.IOAudioFamily    1.9.7fc2
    com.apple.kext.OSvKernDSPLib    1.14
    com.apple.iokit.IOSerialFamily    10.0.7
    com.apple.kext.triggers    1.0
    com.apple.iokit.IOSurface    91.1
    com.apple.iokit.IOBluetoothFamily    4.2.6f1
    com.apple.driver.AppleGraphicsControl    3.6.22
    com.apple.driver.AppleBacklightExpert    1.0.4
    com.apple.iokit.IONDRVSupport    2.4.1
    com.apple.iokit.IOBluetoothHostControllerUSBTransport    4.2.6f1
    com.apple.kext.AMDSupport    1.2.4
    com.apple.AppleGraphicsDeviceControl    3.6.22
    com.apple.driver.AppleSMBusController    1.0.12d1
    com.apple.driver.AppleHDAController    2.6.3f4
    com.apple.iokit.IOGraphicsFamily    2.4.1
    com.apple.iokit.IOHDAFamily    2.6.3f4
    com.apple.driver.AppleSMBusPCI    1.0.12d1
    com.apple.iokit.IOFireWireIP    2.2.6
    com.apple.driver.AppleSMC    3.1.8
    com.apple.driver.IOPlatformPluginLegacy    1.0.0
    com.apple.driver.IOPlatformPluginFamily    5.7.1d6
    com.apple.driver.AppleUSBHIDMouse    180.9
    com.apple.driver.AppleHIDMouse    180.9
    com.apple.driver.AppleUSBHIDKeyboard    170.15
    com.apple.driver.AppleHIDKeyboard    170.15
    com.apple.iokit.IOUSBHIDDriver    660.4.0
    com.apple.iokit.IOSCSIBlockCommandsDevice    3.6.6
    com.apple.iokit.IOUSBMassStorageClass    3.6.0
    com.apple.driver.AppleUSBMergeNub    650.4.0
    com.apple.driver.AppleUSBComposite    656.4.1
    com.apple.iokit.IOSCSIMultimediaCommandsDevice    3.6.6
    com.apple.iokit.IOBDStorageFamily    1.7
    com.apple.iokit.IODVDStorageFamily    1.7.1
    com.apple.iokit.IOCDStorageFamily    1.7.1
    com.apple.iokit.IOAHCISerialATAPI    2.6.1
    com.apple.iokit.IOSCSIArchitectureModelFamily    3.6.6
    com.apple.iokit.IOFireWireFamily    4.5.5
    com.apple.iokit.IOUSBUserClient    660.4.2
    com.apple.iokit.IO80211Family    640.36
    com.apple.iokit.IOEthernetAVBController    1.0.3b4
    com.apple.driver.mDNSOffloadUserClient    1.0.1b5
    com.apple.iokit.IONetworkingFamily    3.2
    com.apple.iokit.IOAHCIFamily    2.6.5
    com.apple.iokit.IOUSBFamily    683.4.0
    com.apple.driver.AppleEFINVRAM    2.0
    com.apple.iokit.IOHIDFamily    2.0.0
    com.apple.driver.AppleEFIRuntime    2.0
    com.apple.iokit.IOSMBusFamily    1.1
    com.apple.security.sandbox    278.11.1
    com.apple.kext.AppleMatch    1.0.0d1
    com.apple.security.TMSafetyNet    7
    com.apple.driver.AppleKeyStore    2
    com.apple.driver.DiskImages    371.1
    com.apple.iokit.IOStorageFamily    1.9
    com.apple.iokit.IOReportFamily    23
    com.apple.driver.AppleFDEKeyStore    28.30
    com.apple.driver.AppleACPIPlatform    2.0
    com.apple.iokit.IOPCIFamily    2.9
    com.apple.iokit.IOACPIFamily    1.4
    com.apple.kec.corecrypto    1.0
    com.apple.kec.pthread    1
    Model: iMac11,1, BootROM IM111.0034.B02, 4 processors, Intel Core i7, 2.8 GHz, 8 GB, SMC 1.54f36
    Graphics: ATI Radeon HD 4850, ATI Radeon HD 4850, PCIe, 512 MB
    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
    Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
    Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
    AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.74.0-P2P
    Bluetooth: Version 4.2.6f1 14216, 3 services, 15 devices, 0 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: ST31000528AS, 1 TB
    Serial ATA Device: OPTIARC DVD RW AD-5680H
    USB Device: Hub
    USB Device: Built-in iSight
    USB Device: IR Receiver
    USB Device: Hub
    USB Device: Keyboard Hub
    USB Device: Apple Optical USB Mouse
    USB Device: Apple Keyboard
    USB Device: BRCM2046 Hub
    USB Device: Bluetooth USB Host Controller
    USB Device: Internal Memory Card Reader
    Thunderbolt Bus:

  • After installing Maverick my Mail is really slow to load new mail. my etrecheck is below Hardware Information:      iMac (21.5-inch, Late 2009)      iMac - model: iMac10,1      1 3.06 GHz Intel Core 2 Duo CPU: 2 cores      4 GB RAM  Video Information:    

    here is my etrecheck.  Any help is appreciated
    Hardware Information:
        iMac (21.5-inch, Late 2009)
        iMac - model: iMac10,1
        1 3.06 GHz Intel Core 2 Duo CPU: 2 cores
        4 GB RAM
    Video Information:
        NVIDIA GeForce 9400 - VRAM: 256 MB
    System Software:
        OS X 10.9.1 (13B42) - Uptime: 1 day 17:29:18
    Disk Information:
        ST3500418ASQ disk0 : (500.11 GB)
            EFI (disk0s1) <not mounted>: 209.7 MB
            Macintosh HD (disk0s2) /: 391.48 GB (245.88 GB free)
            Recovery HD (disk0s3) <not mounted>: 650 MB
            BOOTCAMP (disk0s4) /Volumes/BOOTCAMP: 107.76 GB (94.95 GB free)
        OPTIARC DVD RW AD-5680H 
    USB Information:
        Apple, Inc. Keyboard Hub
            Mitsumi Electric Apple Optical USB Mouse
            Apple, Inc Apple Keyboard
        Seagate FA GoFlex Desk 2 TB
            EFI (disk1s1) <not mounted>: 209.7 MB
            Time Machine Backups (disk1s2) /Volumes/Time Machine Backups: 2 TB (1.56 TB free)
        Apple Inc. Built-in iSight
        Apple Internal Memory Card Reader
        Canon MX870 series
        Apple Computer, Inc. IR Receiver
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
    FireWire Information:
    Thunderbolt Information:
    Kernel Extensions:
    Problem System Launch Daemons:
    Problem System Launch Agents:
    Launch Daemons:
        [System]    com.adobe.fpsaud.plist 3rd-Party support link
        [System]    com.carbonite.launchd.carbonitedaemon.plist 3rd-Party support link
        [System]    com.crashplan.engine.plist 3rd-Party support link
        [System]    com.microsoft.office.licensing.helper.plist 3rd-Party support link
    Launch Agents:
        [System]    com.carbonite.launchd.carbonitealerts.plist 3rd-Party support link
        [System]    com.carbonite.launchd.carbonitestatus.plist 3rd-Party support link
    User Launch Agents:
        [not loaded]    com.adobe.ARM.[...].plist 3rd-Party support link
        [not loaded]    com.adobe.ARM.[...].plist 3rd-Party support link
        [not loaded]    com.crashplan.javacheck.plist 3rd-Party support link
        [not loaded]    com.facebook.videochat.[redacted].plist 3rd-Party support link
        [not loaded]    com.google.keystone.agent.plist 3rd-Party support link
        [not loaded]    jp.co.canon.Inkjet_Extended_Survey_Agent.plist 3rd-Party support link
        [not loaded]    uk.co.markallan.clamxav.freshclam.plist 3rd-Party support link
    User Login Items:
        iTunesHelper
        Adobe Bridge CS4
        CrashPlan menu bar
        ClamXavSentry
        AdobeResourceSynchronizer
        Canon IJ Network Scanner Selector2
    Internet Plug-ins:
        Default Browser: Version: 537 - SDK 10.9
        Flip4Mac WMV Plugin: Version: 2.3.8.1 3rd-Party support link
        Musicnotes: Version: 1.18.9 3rd-Party support link
        AdobePDFViewerNPAPI: Version: 11.0.03 - SDK 10.6 3rd-Party support link
        FlashPlayer-10.6: Version: 12.0.0.38 - SDK 10.6 3rd-Party support link
        Silverlight: Version: 4.0.51204.0 3rd-Party support link
        Flash Player: Version: 12.0.0.38 - SDK 10.6 Outdated! Update
        QuickTime Plugin: Version: 7.7.3
        iPhotoPhotocast: Version: 7.0
        SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
        AdobePDFViewer: Version: 11.0.03 - SDK 10.6 3rd-Party support link
        EPPEX Plugin: Version: 3.0.5.0 3rd-Party support link
        Scorch: Version: 6.1.0 3rd-Party support link
        JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
    Audio Plug-ins:
        BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
        AirPlay: Version: 1.9 - SDK 10.9
        AppleAVBAudio: Version: 2.0.0 - SDK 10.9
        iSightAudio: Version: 7.7.3 - SDK 10.9
    User Internet Plug-ins:
        WebEx: Version: 1.0 3rd-Party support link
    3rd Party Preference Panes:
        Carbonite  3rd-Party support link
        Flash Player  3rd-Party support link
        Flip4Mac WMV  3rd-Party support link
    Bad Fonts:
        None
    Old Applications:
        /Library/Application Support/Microsoft/MERP2.0
            Microsoft Error Reporting:    Version: 2.2.9 - SDK 10.4 3rd-Party support link
            Microsoft Ship Asserts:    Version: 1.1.4 - SDK 10.4 3rd-Party support link
        Solver:    Version: 1.0 - SDK 10.5 3rd-Party support link
            /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
        /Library/Application Support/Carbonite
            CarboniteDaemon:    Version: 1.1.14 build 604 - SDK 10.5 3rd-Party support link
            CarboniteStatus:    Version: 1.1.14 build 604 - SDK 10.5 3rd-Party support link
            CarboniteAlerts:    Version: 1.1.14 build 604 - SDK 10.5 3rd-Party support link
        /Applications/Microsoft Office 2011/Office
            Microsoft Graph:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Database Utility:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Office Reminders:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Upload Center:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            My Day:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            SyncServicesAgent:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Open XML for Excel:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Alerts Daemon:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Database Daemon:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Chart Converter:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Clip Gallery:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
        /Applications/Microsoft Office 2011
            Microsoft PowerPoint:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Excel:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Outlook:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Word:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Document Connection:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
        Microsoft Language Register:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
        Microsoft AutoUpdate:    Version: 2.3.6 - SDK 10.4 3rd-Party support link
            /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
    Time Machine:
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 364.60 GB Disk used: 135.61 GB
        Destinations:
            Time Machine Backups [Local] (Last used)
            Total size: 2 
            Total number of backups: 169
            Oldest backup: 2011-04-10 20:10:19 +0000
            Last backup: 2014-02-04 22:28:22 +0000
            Size of backup disk: Excellent
                Backup size 2  > (Disk size 364.60 GB X 3)
        Time Machine details may not be accurate.
        All volumes being backed up may not be listed.
    Top Processes by CPU:
            16%    Solavant Demo
             9%    mds
             3%    CarboniteDaemon
             2%    WindowServer
             2%    EtreCheck
    Top Processes by Memory:
        348 MB    firefox
        217 MB    clamd
        135 MB    mds_stores
        106 MB    Mail
        102 MB    softwareupdated
    Virtual Memory Information:
        794 MB    Free RAM
        1.70 GB    Active RAM
        443 MB    Inactive RAM
        587 MB    Wired RAM
        1.13 GB    Page-ins
        896 KB    Page-outs

    Fixing a Mavericks Installation Problem
    How to manage a failed OS X Mavericks installation | MacFixIt - CNET Reviews.
    Try these in order:
    1. a. Resetting your Mac's PRAM and NVRAM
        b. Intel-based Macs: Resetting the System Management Controller (SMC)
    2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
         Boot to the Recovery HD: Restart the computer and after the chime press and hold down the
         COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the computer and
         after the chime press and hold down the OPTION key until the boot manager screen appears.
         Select the Recovery HD and click on the downward pointing arrow button.
    3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
    4. Reinstall Lion/Mountain Lion, Mavericks: Reboot from the Recovery HD. Select Reinstall Lion/Mountain Lion, Mavericks from the Utilities menu, and click on the Continue button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

  • I have a late 2009 imac i am having issues with my screen flickering and getting dark

    i have a late 2009 imac  21 inch i am having problems with my screen flickering ND GETTING DARK DOES THIS MEAN THAT MY COMPUTER IA FAILING

    I have partly the same problem (Sceen blackening) sparodically.
    2010 iMAC  with I7 CPU and ATI Radeon HD 4850 512 MB Graphics.
    If I lower the brightness to around (3 or sometimes 4 of the on screen squares F2) the issue does not happen at all. I prefer a bright screen.
    The issue commenced immediately after instaalling OS X 10.8.2 update one year ago.
    The current software is  OS X 10.9 (13A603)
    The graphics on this computer are always first rate when working properly even at maximum brightness
    There are particular days and times when the problem routinely occurs.
    Some of my neighbors with iMacs have similar problems.
    I live adjacent to the City of London in an area where new building seems to be developing faster than the various utilities and there are known Power Network issues. Professional surge supressors make no difference.
    I live in a large property with four independent ring mais. The issue is present on all four rings. I have yet to take the computer elsewhere to possibly eliminate power issues from the problem.
    I am reluctant to replace an otherwise fine top of range iMac which otherwise serves me well since the same problems might be present.

  • Ok here goes nothing i have a late 2009 iMac 27  11.1 intel bought it refurbished and they installed mountain lion 10.8.4 on delivery w/o disks i think ran lion orig. idk & its been all problems 10.8.5 M.L so tried Maverick 10.9 now worse please help me

    ok here goes nothing i have a late 2009 iMac 27  11.1 intel bought it refurbished and they installed mountain lion 10.8.4 on delivery w/o disks i think ran lion orig. idk & its been all problems 10.8.5 M.L so tried Maverick 10.9 now worse please help me.....i still have backups of software for mountain lion 10.8 however i need to throw everything on a usb toshiba 1TB external storage for backup, plus from what ive read being i needed to try to go back and update the efi and frimware for my original model but when i found the right one it wont accept it.....and now i just tried to reinstall my mountain lion probably shoud have left in the cloud til i got backed up ...which i now needed to move my previous backed up stuff off the drive to reformat it properly as i read it being toshiba needs to be guid hard drive mac im relatively new to the whole mac thing and im just as ****** off as i was with PC ....lol i just wanna record music and have a steady workflow i do have a new 4s iphone and cloud storage but i believe my computers hacked or got malware or just ****** from incompatiable software ......and keychains not working for admin either PLEASE tell ,me what to do thx .....i will be so grateful im good with recording software and stuff bad with computers programing lol HELP me

    Hardware Overview:
      Model Name:          iMac
      Model Identifier:          iMac11,1
      Processor Name:          Intel Core i7
      Processor Speed:          2.8 GHz
      Number of Processors:          1
      Total Number of Cores:          4
      L2 Cache (per Core):          256 KB
      L3 Cache:          8 MB
      Memory:          16 GB
      Processor Interconnect Speed:          4.8 GT/s
      Boot ROM Version:          IM111.0034.B02
      SMC Version (system):          1.54f36
    Message was edited by: lnwko

  • Imac 20" intel Leopard black screen, does not start up

    Imac 20" intel Leopard black screen, does not start up,
    yestarday i put my imac aluminium in sleep, when i wake up this morning the computer did not start up from sleep and also did not start up from the power button back, i try several times and nothing, i hear the sound of the start up but i remain with a black screen. What can be the cause? The video , maybe? I did not install any hardware lately on it.
    note: i have a wireless keyboard & mouse
    Message was edited by: mindsoul

    Not running Leopard (Panther), but I have a similar problem on my 24" iMac. Computer was working fine last night (I shut it down) and when I went to boot up this morning the computer is stuck on a black screen.
    The boot up sound is initiated but nothing after that. The power light stays at full brightness, if I touch the power button the light blinks and then after a while it goes out. A full reset does nothing. I've tried reseting my PRAM, which works because I hear the start up sound twice, but no change to the black screen.
    I don't have access to another Mac, would inserting the Startup Disc I received with the computer do anything?

  • Apples update didn't work for me: Boot Camp: iMac displays a black screen during installation of Windows 7

    Boot Camp: iMac displays a black screen during installation of Windows 7 - Apple Support
    I have followed each of the steps listed in the link above with no success.
    Prior to adding the extra drivers I was able to start the Windows install process up to reformatting the "Windows" Bootcamp drive. After that the computer would go through some instal processes and eventually restart. After the restart the screen would go black. The black screen lead me to the  Apple Support link above dated March 5 2015. After going through steps listed in the link above, I get an error message stating that the D:\Sources\instal.win. file cannot be located. I am forced to restart the computer at that point and theWindows install process attempts to start again but always ends up at the same point.
    Note: I am installing windows 7 Pro from a DVD. I scanned the AutoUnattend.xml file and noticed that it refers to "Windows 7 ULTIMATE" but not "Pro" or any others that I could see. (see below). Could that be part of the issue?
    Any feedback would be greatly appreciated.
    <cpi:offlineImage cpi:source="wim:d:/sources/install.wim#Windows 7 ULTIMATE" xmlns:cpi="urn:schemas-microsoft-com:cpi" />
    </unattend>
    iMac (27-inch, Late 2009)
    2.66 GHz Intel Core i5
    16 GB 1067 MHz DDR3
    ATI Radeon HD 4850 512 MB

    Here is an over-simplified explanation of WIM and CLG files. Assume your DVD Media contains
    W7- Ultimate
    W7- Professional
    W7- Home Premium
    W7- Home Basic
    WIM Files
    File1
    y
    y
    y
    y
    File2
    y
    y
    y
    y
    File3
    y
    File4
    y
    y
    File4
    y
    y
    y
    The File .wim will contains a compressed image which contains File [1...5].
    The W7-Ultimate .clg will have 5 entries, with all set to 'Y'.
    The W7-Professional .clg will have 5 entries, with 'Y','Y','N','Y','Y'.
    The W7-Home Premium  .clg will have 5 entries, with 'Y','Y','N','N','Y'.
    The W7-Home Basic .clg file will have 5 entries, with 'Y','Y','N','N','N'.
    This allows a single .wim Image file on the DVD media to be used to install any of the 5 flavors of Windows. When you enter your product key, the Installer knows what specific W7 variant you have the key for and will tell the WIM to extract the specific files the installer needs to be extracted.
    The following line
    <cpi:offlineImage cpi:source="wim:d:/sources/install.wim#Windows 7 ULTIMATE" xmlns:cpi="urn:schemas-microsoft-com:cpi" />
    is telling that a retail product key will be entered, which should go look for this specific .clg file (from the five you already have on disk).  You can test if it will work for you by changing this line to the following
    <cpi:offlineImage cpi:source="wim:d:/sources/install.wim#Windows 7 PROFESSIONAL" xmlns:cpi="urn:schemas-microsoft-com:cpi" />
    If it does not work, the other issue can be related to device discovery. Typically A: and B: device names are reserved for Floppy Drives. C: is your internal HDD.
    D: can either point to the Optical drive, or the USB. The normal convention is that the removable media is named from Z: backwards. Y: and Z: are usually used for Network drives, so X: should be your USB. First try with the change to "Professional". If it does not work,

  • Late 2009 iMac Windows installer won't run

    So I will explain with more detail. My iMac is the late 2009 21.5 inch iMac with a..
    Intel core 2 duo processor
    4GB of
    500GB HDD
    So I followed the bootcamp guide which was made by apple.  I opened up the bootcamp assistant and downloaded all of the software needed, and started partitioning the disk. I made about 40GB of space for my Windows side. After the partition completed, my mac restarted and started to read the DVD. However, I only get a black screen, and I can't get the Windows 7 installer to run. I thought I have some problems with my install disk so I used virtual box to see if the dvd works. When I used it on virtual box, the installer started and everything went fine. But when I use this for bootcamp, it did not work. I tried resetting everything, using a different installation disk, redo the partitioning, or boot up the disk by pressing the option key at the startup and selecting the disc. But none of them worked. I don't know why this is not working, since windows installed without any problems on my macbook pro retina. If someone was in the same situation or knows a solution for this, please help me. Again it is the Late 2009 iMac 21.5 inch model.

    So I will explain with more detail. My iMac is the late 2009 21.5 inch iMac with a..
    Intel core 2 duo processor
    4GB of
    500GB HDD
    So I followed the bootcamp guide which was made by apple.  I opened up the bootcamp assistant and downloaded all of the software needed, and started partitioning the disk. I made about 40GB of space for my Windows side. After the partition completed, my mac restarted and started to read the DVD. However, I only get a black screen, and I can't get the Windows 7 installer to run. I thought I have some problems with my install disk so I used virtual box to see if the dvd works. When I used it on virtual box, the installer started and everything went fine. But when I use this for bootcamp, it did not work. I tried resetting everything, using a different installation disk, redo the partitioning, or boot up the disk by pressing the option key at the startup and selecting the disc. But none of them worked. I don't know why this is not working, since windows installed without any problems on my macbook pro retina. If someone was in the same situation or knows a solution for this, please help me. Again it is the Late 2009 iMac 21.5 inch model.

  • My late 2009 iMac (10.8.1) have been crashing since I updated to Mountain Lion. What should I do?

    I need to restart my mac about 2 or 3 times a day, because it freezes or 'just' the whole screen is like a mash. I've found a photo, and my situatation is similar to this:
    Not exactly the same cause the dock and the opened windows can be seen. Just the wallpaper, images, some web pages have this beatiful design. I though the newest update would help, but it's just the same. Maybe one application crashes, just I don't know what to do. Thanks

    I am having precisely the same issue and have tried everything above and all noted about this problem much discussed elsewhere.
    I have also resorted to the restting the System Management Controller http://support.apple.com/kb/HT3964?viewlocale=en_US&locale=en_US
    My Late 2009 iMac is the custom Intel i7 build with 8 GB Apple installed RAM and a recently replaced SEAGATE hard drive (under the APPLE extended fix arrangement).  The OS was a clean install and has been upgraded to 10.8.3.
    On appearance of the black screen the operating system appears to be running and responds to sleep and wake using the power button and occasionally shows the screen momentarily and sometimes briefly.  Like others. the problem occurs on occassions and on those occassions persists.  I also have another system purchased to hopefully get around this problem. I use this new system on the on the same supply ring main, a recent Mac Mini + screen.  This sometimes has similar problems but much less often and the problems occur when the iMac has persistent problems.  This leads me to think that there is a software and power mains supply problem.
    I have also tried connecting the Mac mini too the mini-display-port of the iMac using the relevant cable and using the F2 toggle,. I can see the Mac mini screen even when the iMac has problems.
    I live in London. our electricty supply comes from one company responsible for the national grid and pipe to customer. The billing and customer relationship is handled by a number of "suppliers".  My supplier (EDF who took over London Electricity) recently included in their updates and materials, the procedure for notification of supply quality issues.  This suprised me since I have not had issues of this nature to the extent of being naive on the matter.  I have been told by others in the locality of similar MAC computer related problems. I have tried with and without surge supressor.
    Whatever the problem, it is a nuisance to have an expensive and otherwise good iMac behave as it does.  Any further input will be much appreciated.

  • My hard drive is slower than ever - Late 2009 iMac - help requested

    I was testing my hard disk via BlackMagic Disk Speed Test across the network (for copying files from my MacBook Pro to my Late 2009 iMac, and I was shocked at the write speeds.
    Because of this, I went to the machine and ran local tests, both BlackMagic and xbench. Suddenly I was horrified when I saw the performance for write operations well below the speeds I'd observed in the past. Luckily, I had saved xbench files so I had the ability to compare old disk tests. In the summer of 2013 running 10.7.3, this same hard drive had an uncached write speed of 116 MB/s [4K blocks] and 94 MB/s [256K block]. Now, the drive running under 10.9.5 is performing very inconsistently, with top speeds around 80 MB/s and averages more like 50 MB/s.
    I cannot think of any significant changes to tools or background applications installed since that time, so I ran EtreCheck -- the results of which I'm pasting below.
    Any guidance as to what I should test would be greatly appreciated. Thanks for reading! --
    Chris
    Problem description:
    Hard disk slowed to less than half the speed from Mac OS X 10.7.3, as I am now on 10.9.5 and the speed appears to be roughly 40M/s uncached write down from 119M/s previously. I am using the same drive, memory and most of the same applications.
    The only large difference is the OS.
    EtreCheck version: 2.1.8 (121)
    Report generated March 8, 2015 at 3:30:34 PM CDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        iMac (27-inch, Late 2009) (Technical Specifications)
        iMac - model: iMac10,1
        1 3.06 GHz Intel Core 2 Duo CPU: 2-core
        12 GB RAM Upgradeable
            BANK 0/DIMM0
                4 GB DDR3 1067 MHz ok
            BANK 1/DIMM0
                4 GB DDR3 1067 MHz ok
            BANK 0/DIMM1
                2 GB DDR3 1067 MHz ok
            BANK 1/DIMM1
                2 GB DDR3 1067 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
        ATI Radeon HD 4670 - VRAM: 256 MB
            iMac 2560 x 1440
    System Software: ℹ️
        OS X 10.9.5 (13F34) - Time since boot: 3 days 1:55:43
    Disk Information: ℹ️
        Hitachi HDE721010SLA330 disk0 : (1 TB)
            EFI (disk0s1) <not mounted> : 210 MB
            myMac (disk0s2) / : 999.35 GB (204.80 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        HL-DT-ST DVDRW  GA11N 
    USB Information: ℹ️
        Apple Inc. Built-in iSight
        Apple Internal Memory Card Reader 63.86 GB
            LYNX (disk1s1) /Volumes/LYNX : 63.85 GB (57.95 GB free)
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
    Firewire Information: ℹ️
        WD My Book 111D 800mbit - 800mbit max
            EFI (disk3s1) <not mounted> : 210 MB
            My Book 2TB (disk3s2) /Volumes/My Book 2TB : 2.00 TB (966.24 GB free)
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Applications/ExpanDrive.app
        [not loaded]    com.expandrive.filesystems.strongfuse (2.5.6 - SDK 10.6) [Click for support]
            /Applications/NetShade.app
        [not loaded]    foo.tap (1.0) [Click for support]
        [not loaded]    foo.tun (1.0) [Click for support]
            /Applications/Parallels Access.app
        [loaded]    com.parallels.virtualsound (1.0 22641.906168 - SDK 10.6) [Click for support]
            /Applications/Parallels Desktop.app
        [not loaded]    com.parallels.kext.hidhook (9.0 24229.991745) [Click for support]
        [not loaded]    com.parallels.kext.hypervisor (9.0 24229.991745) [Click for support]
        [not loaded]    com.parallels.kext.netbridge (9.0 24229.991745) [Click for support]
        [not loaded]    com.parallels.kext.usbconnect (9.0 24229.991745) [Click for support]
        [not loaded]    com.parallels.kext.vnic (9.0 24229.991745) [Click for support]
            /System/Library/Extensions
        [loaded]    com.globaldelight.driver.BoomDevice (1.1 - SDK 10.9) [Click for support]
        [loaded]    com.globaldelight.driver.VoilaDevice (1.1 - SDK 10.1) [Click for support]
        [loaded]    org.dungeon.driver.SATSMARTDriver (1.1 - SDK 10.6) [Click for support]
    Problem System Launch Agents: ℹ️
        [failed]    com.apple.AddressBook.SourceSync.plist [Click for details]
    Launch Agents: ℹ️
        [running]    com.epson.eventmanager.agent.plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
        [running]    com.parallels.mobile.prl_deskctl_agent.launchagent.plist [Click for support]
        [running]    com.parallels.mobile.startgui.launchagent.plist [Click for support]
        [loaded]    org.macosforge.xquartz.startx.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.cocoatech.pathfinder.SMFHelper7.plist [Click for support]
        [running]    com.daz3d.content_management_service.plist [Click for support]
        [loaded]    com.ea.origin.ESHelper.plist [Click for support]
        [running]    com.freemacsoft.appcleanerd.plist [Click for support]
        [loaded]    com.github.GitHub.GHInstallCLI.plist [Click for support]
        [loaded]    com.google.keystone.daemon.plist [Click for support]
        [loaded]    com.marketcircle.billingspro.accessd.plist [Click for support]
        [loaded]    com.marketcircle.billingspro.backupd.plist [Click for support]
        [loaded]    com.marketcircle.billingspro.configd.plist [Click for support]
        [running]    com.marketcircle.billingspro.httpd.plist [Click for support]
        [running]    com.marketcircle.billingspro.portsd.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
        [running]    com.parallels.mobile.dispatcher.launchdaemon.plist [Click for support]
        [loaded]    com.parallels.mobile.kextloader.launchdaemon.plist [Click for support]
        [loaded]    com.raynersw.nshctldo.plist [Click for support]
        [running]    com.stclairsoft.AppTamerAgent.plist [Click for support]
        [loaded]    com.timesoftware.timemachineeditor.backup-auto.plist [Click for support]
        [loaded]    com.timesoftware.timemachineeditor.helper.plist [Click for support]
        [running]    com.zqueue.servetome-server.plist [Click for support]
        [loaded]    org.macosforge.xquartz.privileged_startx.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.valvesoftware.steamclean.plist [Click for support]
        [loaded]    de.metaquark.appfresh.plist [Click for support]
        [running]    ws.agile.1PasswordAgent.plist [Click for support]
    User Login Items: ℹ️
        TotalSpaces2    Application  (/Applications/TotalSpaces2.app)
        Macs Fan Control    Application  (/Applications/Macs Fan Control.app)
        App Tamer    Application  (/Applications/App Tamer.app)
        Default Folder X Helper    Application  (/Library/PreferencePanes/Default Folder X.prefPane/Contents/Resources/Default Folder X Helper.app)
        Bartender    Application  (/Applications/Bartender.app)
        Dropbox    Application  (/Applications/Dropbox.app)
        AppCleaner Helper    Application  (/Applications/AppCleaner.app/Contents/Library/LoginItems/AppCleaner Helper.app)
        Box Sync    Application  (/Applications/Box Sync.app)
        Fantastical    Application  (/Applications/Fantastical.app)
        CopyLess    Application Hidden (/Applications/CopyLess.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Default Browser: Version: 537 - SDK 10.9
        SharePointBrowserPlugin: Version: 14.4.2 - SDK 10.6 [Click for support]
        AmazonMP3DownloaderPlugin101750: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 [Click for support]
        Unity Web Player: Version: UnityPlayer version 4.3.5f1 - SDK 10.6 [Click for support]
        Silverlight: Version: 5.1.30317.0 - SDK 10.6 [Click for support]
        JavaAppletPlugin: Version: Java 8 Update 31 Check version
    Safari Extensions: ℹ️
        AdBlock
        My eBay Manager
        1Password
        Quickscript
        DirectLinks
        Tabletoy
        ShowPass
        Ember
        Search Netflix from Wikipedia
        PopSearch
        Ultimate Status Bar
        The Camelizer - Amazon Price Tracker
        musicbox
        Duplicate Tab Button
        The Tracktor
        BackTrack
        Open in Internet Explorer
        Social Fixer
        QuickNuke
        InvisibleHand
    3rd Party Preference Panes: ℹ️
        Default Folder X  [Click for support]
        FinderPop  [Click for support]
        Flash Player  [Click for support]
        Java  [Click for support]
        Perian  [Click for support]
        Printopia  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Mobile backups: OFF
        Auto backup: NO - Auto backup turned off
        Volumes being backed up:
            myMac: Disk size: 999.35 GB Disk used: 794.55 GB
        Destinations:
            My Book 2TB [Local]
            Total size: 2.00 TB
            Total number of backups: 108
            Oldest backup: 2013-08-09 19:35:21 +0000
            Last backup: 2015-03-08 18:41:10 +0000
            Size of backup disk: Too small
                Backup size 2.00 TB < (Disk used 794.55 GB X 3)
    Top Processes by CPU: ℹ️
             5%    WindowServer
             2%    coreaudiod
             1%    Box Sync Monitor
             1%    ScreensharingAgent
             1%    Boom
    Top Processes by Memory: ℹ️
        941 MB    Safari
        438 MB    mds_stores
        438 MB    iPhoto
        425 MB    Finder
        399 MB    com.apple.IconServicesAgent
    Virtual Memory Information: ℹ️
        1.67 GB    Free RAM
        5.87 GB    Active RAM
        4.20 GB    Inactive RAM
        1.15 GB    Wired RAM
        3.83 GB    Page-ins
        0 B    Page-outs
    Diagnostics Information: ℹ️
        Mar 7, 2015, 11:20:50 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/AddressBookSourceSync_2015-03- 07-232050_[redacted].crash

    Hi Eric -
    I did a horrible job of explaining *when* the slow performance became noticeable. These changes did not happen when I installed Mavericks, I just don't have benchmarks *saved* to give the support community exact numbers after Mavericks was installed. The performance at that time was roughly the same, although you might recall that the old app xbench no longer worked to give a comparison because one or more of the sections of testing wouldn't work (memory, if I recall correctly, although I will run it when I am back at that machine and post here).
    In any case, the only significant change since the slow down is the OS, but the decline in performance was noticed in the fall. It wasn't until I tried this network copying task the other day that I decided to run BlackMagic's test. This is when I realized I should go check the performance on the local machine. Having already run through many of the generic recommendations, I thought perhaps someone here who has a much deeper understanding of the storage abstraction layer would have guidance on specific preference files that might be corrupted since I can't find any tool to check them. I've noticed that many of the people seeking guidance are not very technical and the advice is similarly geared. I'm sure I could spend a little time this week finding comparable tools in Mac OS X to those I'd have used in the past on Windows (Sysinternals) to do real time debugging and process analysis.
    So far I have found that there were a few processes running high, like the dashboard client, so I moved (deleted) the preference file and rebooted. This resulted in the gain to that 60 MB/sec write performance (up from the low of 40 MB/sec), but there must be other areas yet unexplored.
    At this point I'm considering a fresh install, but I'd been told in previous exchanges when I first started developing on Macs (2008) that fresh installs were rarely the best solution on Macs.
    Can you give me guidance on that? You probably know that in the Windows world it is often (depending on how you define often) necessary to format and reinstall the OS. As a long time systems architect developing everything from device drivers to enterprise solutions, I see that as a result of the attempts to maintain legacy support for so long and the convoluted resulting APIs and failure to make real fixes for fear of causing problems with older hardware and software. Would you suggest erasing and reinstalling?
    @BobHarris - I know that's a problem and it's why I monitor the drive more than I do drives in other systems. My drive didn't qualify for replacement, but I think Apple doesn't always do a good job with the recalls. I was very fortunate that my old white MacBook qualified for quite a few replacement parts so it's a great browsing-the-web computer now, but at its age, it isn't capable of running most of the apps I need. I have considered selling the 27" iMac but when I last had it in for warranty repair, the DisplayPort was misaligned to the case, so I'm going to have to pay labor just to get it popped open to fix that (since the service center says they didn't cause the DP problem - although they must have!)... In any case, if I have to spend that money, I might as well use the drive doubler kit since I never use the optical drive in that box anyway. Mostly I love having it because of the gorgeous big screen. That being said, costs of repairs are silly when I can just buy another used MBP circa 2012 and get twice the processing power then use a CalDigit dock like the one I use with my existing MBP to use an inexpensive HD TV for the monitor.
    Thanks for the replies folks - the input is awesome!
    Chris

  • Late 2009 iMac running sporadically slow

    Hi I was wondering if anyone could help
    I have a late 2009 iMac with 4gb of Ram which is running intermittently slow and hanging. It has periods when it works fine and then others where the icons bounce for ages before opening and the little spinning circles arrive when even doing the most basic of activities. I don't have hundreds of things open at once.
    Its hardwired to the network so even if streaming iCloud music it shouldn't really cause the system to hang.
    Its upgraded to Yosemite, but these issues were pre-exisiting and its been slow for a while.
    Use dropbox and appreciate big syncs will have an issue, but at the moment that is all up to date.
    Below is a system report and:
    EtreCheck version: 2.0.11 (98)
    Report generated 7 November 2014 11:46:42 GMT
    Hardware Information: ℹ️
      iMac (21.5-inch, Late 2009) (Verified)
      iMac - model: iMac10,1
      1 3.06 GHz Intel Core 2 Duo CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      empty empty empty empty
      BANK 1/DIMM0
      empty empty empty empty
      BANK 0/DIMM1
      2 GB DDR3 1067 MHz ok
      BANK 1/DIMM1
      2 GB DDR3 1067 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      NVIDIA GeForce 9400 - VRAM: 256 MB
      iMac 1920 x 1080
    System Software: ℹ️
      OS X 10.10 (14A389) - Uptime: 8 days 1:59:54
    Disk Information: ℹ️
      WDC WD5000AAKS-40V2B0 disk0 : (500.11 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Macintosh HD (disk0s2) /  [Startup]: 499.25 GB (272.34 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      OPTIARC DVD RW AD-5680H
    USB Information: ℹ️
      Apple Inc. Built-in iSight
      Apple Internal Memory Card Reader
      Apple Computer, Inc. IR Receiver
      Apple Inc. BRCM2046 Hub
      Apple Inc. Bluetooth USB Host Controller
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Library/Application Support/LogMeIn/drivers
      [not loaded] com.logmein.driver.LogMeInSoundDriver (4.1.46f67) Support
      /Library/Extensions
      [not loaded] org.virtualbox.kext.VBoxDrv (4.2.6) Support
      [not loaded] org.virtualbox.kext.VBoxNetAdp (4.2.6) Support
      [not loaded] org.virtualbox.kext.VBoxNetFlt (4.2.6) Support
      [not loaded] org.virtualbox.kext.VBoxUSB (4.2.6) Support
      /System/Library/Extensions
      [not loaded] com.FTDI.driver.FTDIUSBSerialDriver (2.2.14) Support
      [not loaded] com.MCCI.SLAB_USBtoUART (1.02.0f2) Support
      [not loaded] com.aliph.driver.jstub (1.1.2 - SDK 10.7) Support
      [not loaded] com.bodymedia.codelessAB185.kext (1) Support
      [not loaded] com.motorola-mobility.driver.MotMobileUSB (1.2.2 - SDK 10.5) Support
      /System/Library/Extensions/MotMobileUSB.kext/Contents/PlugIns
      [not loaded] com.motorola-mobility.driver.MotMobileMS (1.0.0 - SDK 10.5) Support
      [not loaded] com.motorola-mobility.driver.MotMobileMTP (1.2.2 - SDK 10.5) Support
      [not loaded] com.motorola-mobility.driver.MotMobileUSBLAN (1.2.2 - SDK 10.5) Support
      [not loaded] com.motorola-mobility.driver.MotMobileUSBLANMerge (1.2.2 - SDK 10.5) Support
      [not loaded] com.motorola-mobility.driver.MotMobileUSBSwch (1.2.2 - SDK 10.5) Support
    Startup Items: ℹ️
      VirtualBox: Path: /Library/StartupItems/VirtualBox
      Startup items are obsolete and will not work in future versions of OS X
    Problem System Launch Agents: ℹ️
      [failed] com.apple.AirPlayUIAgent.plist
      [failed] com.apple.CallHistoryPluginHelper.plist
      [failed] com.apple.cmfsyncagent.plist
      [failed] com.apple.EscrowSecurityAlert.plist
      [failed] com.apple.scopedbookmarkagent.xpc.plist
      [failed] com.apple.telephonyutilities.callservicesd.plist
    Problem System Launch Daemons: ℹ️
      [failed] com.apple.ctkd.plist
      [failed] com.apple.icloud.findmydeviced.plist
      [failed] com.apple.ifdreader.plist
      [failed] com.apple.nehelper.plist
      [failed] com.apple.periodic-daily.plist
      [failed] com.apple.periodic-monthly.plist
      [failed] com.apple.periodic-weekly.plist
      [failed] com.apple.wdhelper.plist
    Launch Agents: ℹ️
      [not loaded] com.adobe.AAM.Updater-1.0.plist Support
      [running] com.conduit.loader.agent.plist Support
      [running] com.hp.devicemonitor.plist Support
      [loaded] com.hp.help.tocgenerator.plist Support
      [loaded] com.hp.messagecenter.launcher.plist Support
      [running] com.logmein.logmeingui.plist Support
      [running] com.logmein.logmeinguiagent.plist Support
      [not loaded] com.logmein.logmeinguiagentatlogin.plist Support
      [loaded] com.motorola.MDMUpdater.plist Support
      [running] com.motorola.motohelper.plist Support
      [loaded] com.motorola.motohelperUpdater.plist Support
      [running] jp.co.canon.CUPSCAPT.BG.plist Support
      [running] jp.co.canon.CUPSPS2.BG.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [running] com.hp.mss.clientService.plist Support
      [running] com.hp.mss.VDProxy.plist Support
      [running] com.icyblaze.iDocumentHelper.plist Support
      [running] com.logmein.logmeinserver.plist Support
      [invalid?] com.logmein.raupdate.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [invalid?] com.motorola-mobility.mmcfgd.plist Support
      [invalid?] com.sonos.smbbump.plist Support
    User Launch Agents: ℹ️
      [loaded] com.adobe.AAM.Updater-1.0.plist Support
      [loaded] com.adobe.ARM.[...].plist Support
      [running] com.akamai.single-user-client.plist Support
      [invalid?] com.google.GoogleContactSyncAgent.plist Support
      [loaded] com.google.keystone.agent.plist Support
      [running] com.spotify.webhelper.plist Support
      [invalid?] org.virtualbox.vboxwebsrv.plist Support
    User Login Items: ℹ️
      ScanSnap Manager Application (/Applications/ScanSnap/ScanSnap Manager.app)
      Dropbox Application (/Applications/Dropbox.app)
      FlowSync Application (/Applications/FlowSync.app)
    Internet Plug-ins: ℹ️
      SkyCaddiePlugIn: Version: 1.02 Support
      Unity Web Player: Version: UnityPlayer version 2.6.1f3 Support
      Default Browser: Version: 600 - SDK 10.10
      AmazonMP3DownloaderPlugin1016264: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 Support
      NP2020Player: Version: 5.0.4.0 Support
      AdobePDFViewerNPAPI: Version: 10.1.12 Support
      FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
      LogMeIn: Version: 1.0.935 - SDK 10.7 Support
      AmazonMP3DownloaderPlugin101749: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 Support
      Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
      LogMeInSafari32: Version: 1.0.935 - SDK 10.7 Support
      iPhotoPhotocast: Version: 7.0
      QuickTime Plugin: Version: 7.7.3
      AdobePDFViewer: Version: 10.1.12 Support
      SharePointBrowserPlugin: Version: 14.0.1 Support
      Silverlight: Version: 5.0.61118.0 - SDK 10.6 Support
      hpHomeClient: Version: 1.0 Support
      JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
    User Internet Plug-ins: ℹ️
      WebEx64: Version: 1.0 - SDK 10.6 Support
    3rd Party Preference Panes: ℹ️
      Flash Player  Support
      Growl  Support
      MusicManager  Support
    Time Machine: ℹ️
      Skip System Files: NO
      Mobile backups: OFF
      Auto backup: YES
      Volumes being backed up:
      Macintosh HD: Disk size: 499.25 GB Disk used: 226.91 GB
      Destinations:
      My Book [Local]
      Total size: 0 B
      Total number of backups: 0
      Oldest backup: -
      Last backup: -
      Size of backup disk: Too small
      Backup size 0 B < (Disk used 226.91 GB X 3)
    Top Processes by CPU: ℹ️
          8% Mail
          3% com.apple.InputMethodKit.UserDictionary
          2% coreaudiod
          2% WindowServer
          1% bird
    Top Processes by Memory: ℹ️
      172 MB Mail
      137 MB iTunes
      107 MB WindowServer
      103 MB com.apple.WebKit.WebContent
      82 MB Microsoft Word
    Virtual Memory Information: ℹ️
      51 MB Free RAM
      1.09 GB Active RAM
      1.04 GB Inactive RAM
      766 MB Wired RAM
      48.33 GB Page-ins
      1.65 GB Page-outs

    When you have the problem, note the exact time: hour, minute, second.  
    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
    Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
    Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.

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