Late 2009 iMac no brightness control windows 8 in bootcamp

Gues I'm not the first, but I recently installed Windows 8 on my Imac late 2009 model, running Maverick on the OSX side of things. When I try to install drivers for Bootcamp, it tells me that they are not for my model etc. Any Ideas people? My retinas are burning!!

Restart the machine in Safe Mode and then restart normally and re-test. A Safe Mode reset resets some caches, it's possible one or more of yours is corrupt. To do a Safe Mode reset, hold down the Shift Key when you hear the startup tone until you see a progress bar appear, let it fully boot then restart normally and retest.

Similar Messages

  • Installing Windows 7 on a late 2009 iMac running Mavericks

    I'm running a perfectly good late-2009 iMac running Mavericks and had a bootcamp partition that worked until I needed to replace my hard drive.
    Now I want to install Windows 7 (via bootcamp) for gaming.  Bootcamp 5 won't download the software or allow a USB/ISO Windows 7 load due to my model/ROM version, which is:
    Model Name:               iMac
    Model Identifier:          iMac10,1
    Processor Name:          Intel Core 2 Duo
    Processor Speed:          3.33 GHz
    Number of Processors:          1
    Total Number of Cores:         2
    L2 Cache:                      6 MB
    Memory:                       8 GB
    Bus Speed:                    1.33 GHz
    Boot ROM Version:        IM101.00CC.B00
    I've read quite a few threads about the apple software download server issues, creating an ISO, adjusting the BootCamp package, using virtualbox, etc. to bypass this.  But can't find anything addressing my specific situation where I'm running mavericks AND have an older ROM version that won't allow USB install for some stupid reason.
    I've made an ISO boot disk (and USB), tried adjusting my BootCamp package strings, and have virtualbox, winclone, Daemon tools, etc. but can't get to the point where I can upload the bootcamp software and Win7.  Has anyone solved this problem?

    No one has done this before?

  • Boot Camp for Windows 7 64 bit on 21.5" late 2009 iMac

    I've read much about installing Windows 7 64 bit on my 21.5" late 2009 iMacs -
    - nevertheless there is some lack of clarity about how to do it right.
    First I read "http://manuals.info.apple.com/enUS/Boot_Camp_Install-Setup10.6.pdf".
    That's all well and good, but nowhere in this document is that "USB storage device trick"
    (see "http://support.apple.com/kb/DL995") mentioned! On the other hand, in that DL995
    description there's nowhere mentioned that there are additional steps to do afterwards!
    OK - first I prepared my USB storage device according to DL995, made a 201GB partition,
    inserted the 64 bit Windows 7 DVD and ran the installation without any problems.
    Windows works, but brightness and volume controls for example don't work.
    (When I press F1 I get Windows help etc.)
    I can't find Boot Camp installed under Windows anywhere!
    After the same installation on my second 21.5" iMac everything looks identical
    with the exception that under "Bluetooth Devices" on one machine there's
    "Apple Wireless Keyboard" and "Apple Wireless Mouse" installed - on the other
    machine NOT, even tough I've NEVER used Bluetooth devices any of both
    machines (just used wired Apple keyboard and USB Trackball).
    How can this be? What's wrong?
    Before I continue (OS X disc, 3.1 update... if required at all?),
    how can I verify that the USB storage device had been used at all?/
    How would it look if it wouldn't have been used?
    Thanks for your help!

    Thanks for your reply.
    You inserted and ran Apple setup off your OS X DVD once W7 was updated and running?
    That adds a bunch of devices and services, OSSwitcher, TimeServices, the Boot Camp
    control panel, and would show Boot Camp version 3.0 in Programs control panel.
    Yes, I know, but I haven't installed it yet. First I want to make sure that the first
    step of the installation (DL995) worked well. on both Macs. Do you know how this
    could be verified? What should have been installed from the USB device?
    It puzzles me that on my 2nd iMac under "Bluetooth Devices"
    "Apple Wireless Keyboard" and "Apple Wireless Mouse"haven't been installed.
    Maybe this is a clue, that on that iMac the USB device had been ignored
    during windows installation? Or could that have another reason?
    This is my problem at the moment.

  • Is anyone using SMC fan control on their late 2009 iMacs?

    I am very concerned about the heat from my iMac.
    I have a late 2009 27 inch model.
    I noticed a lot of posts of GPU and HD failures.
    I bought this iMac used through a certified Apple reseller and I can't afford any problems with this for awhile.
    Computer components do not Ike heat.
    And despite everything I have been reading in this forum aluminum can retain heat. Not simply vent all of it away from the back casing.
    Excessive heat is what shortens the life span of any components In a computer.
    Heat in a computer is the enemy!
    I do not care what I am getting for temp readings from my iMac.
    It's very, very warm and I don't like it and feel it will cause issues in the near future.
    I just bought this iMac three months ago and, at least for awhile due to personal health issues, I can't afford to repair a potential failure that might occur in the near future.
    I posted a similar thread not long ago but only got one response I was not happy or confident with.
    I want to know if anyone is running SMC Fan Controls on late 2009 iMac models and if it has helped and whether anyone had issues with it.
    I want my iMac to run cooler than it does now.
    I am in a living situation where I have limited means to cool the place I live. The room I am using has no air conditioning only a large ceiling fan and I am running a floor fan. I have a small fan blowing air behind the iMac's case to help with cooling it, also.
    Room temps can get into the high 80's.
    Also, if you are running SMC Fan Control on a 2009 iMac, could you give an idea what RPM setting you are using for the various fans.
    I am a freelance graphic designer, Illustrator, and audio/video guy.  Plus I have doing 3D CGI model work for the last few years. I run Photoshop. Final Cut and Blender quite often.
    Any real help with this issue would be greatly appreciated!
    ThanX.

    Even if I had one, I wouldn't run SMC Fan Control.  Apple has not released the limits of temperature for any of its Mac model interiors.  As such any temperature management is purely guesswork.  If you are having serious trouble maintaining an enivoronment suitable for computers, you probably should consider at minimum a window air conditioner unit.  http://www.apple.com/imac/specs.html are very particular about the outside environment.  If that is not able to be maintained, you seriously need to consider a different working environment.

  • I installed windows 7 on my iMac 21.5 (late 2009) and when I boot windows 7, the lag drivers are missing and bootcamp is not installed. The windows package would not download through bootcamp, even when left alone for 2 hours.

    I installed windows 7 on my iMac 21.5 (late 2009) and when I boot windows 7, the lag drivers are missing and bootcamp is not installed. The windows package would not download through bootcamp, even when left alone for 2 hours. Don't have the lion disk... Drivers seem impossible to get. Please help!

    lan drivers*

  • Installing windows xp on my late 2009 iMac

    how do i install windows xp on my late 2009 imac?

    I just requested that the Host move your thread over to the Boot Camp forum.
    Hopefully after they do that maybe someone over there might see it and help you. Your question has gone far beyound my knowledge of Boot Camp.
    Allan

  • Late 2009 iMac Windows installer won't run

    So I will explain with more detail. My iMac is the late 2009 21.5 inch iMac with a..
    Intel core 2 duo processor
    4GB of
    500GB HDD
    So I followed the bootcamp guide which was made by apple.  I opened up the bootcamp assistant and downloaded all of the software needed, and started partitioning the disk. I made about 40GB of space for my Windows side. After the partition completed, my mac restarted and started to read the DVD. However, I only get a black screen, and I can't get the Windows 7 installer to run. I thought I have some problems with my install disk so I used virtual box to see if the dvd works. When I used it on virtual box, the installer started and everything went fine. But when I use this for bootcamp, it did not work. I tried resetting everything, using a different installation disk, redo the partitioning, or boot up the disk by pressing the option key at the startup and selecting the disc. But none of them worked. I don't know why this is not working, since windows installed without any problems on my macbook pro retina. If someone was in the same situation or knows a solution for this, please help me. Again it is the Late 2009 iMac 21.5 inch model.

    So I will explain with more detail. My iMac is the late 2009 21.5 inch iMac with a..
    Intel core 2 duo processor
    4GB of
    500GB HDD
    So I followed the bootcamp guide which was made by apple.  I opened up the bootcamp assistant and downloaded all of the software needed, and started partitioning the disk. I made about 40GB of space for my Windows side. After the partition completed, my mac restarted and started to read the DVD. However, I only get a black screen, and I can't get the Windows 7 installer to run. I thought I have some problems with my install disk so I used virtual box to see if the dvd works. When I used it on virtual box, the installer started and everything went fine. But when I use this for bootcamp, it did not work. I tried resetting everything, using a different installation disk, redo the partitioning, or boot up the disk by pressing the option key at the startup and selecting the disc. But none of them worked. I don't know why this is not working, since windows installed without any problems on my macbook pro retina. If someone was in the same situation or knows a solution for this, please help me. Again it is the Late 2009 iMac 21.5 inch model.

  • HT5634 27 in late 2009 iMac and using bootcamp 4 and windows 8 64 bit I am getting a error message upon startup

    I have a 27 in late 2009 iMac and using bootcamp 4 and windows 8 64 bit I am getting a error message upon startup.  Any way to fix it?

    Windows 8 is not supported on your computer.
    http://support.apple.com/kb/HT5634

  • I have a late 2009 iMac, with a Nvidia 9400 Graphics card.  I was wondering what my options are for upgrading.  I use Windows 7 via Bootcamp, so I need a card that is compatible.

    I have a late 2009 iMac, with the default Nvidia 9400 Graphics card.
    I was wondering what my options are for upgrading.  I use Windows 7 via Bootcamp, so I need a card that is compatible/has available drivers.
    This is for gaming. On the lowest settings of "Call of Duty 4", I get about 100 FPS... Was hoping to be able to play on higher resolution w/o the fps lag.
    I'm not good with the hardware part of computers at all, but know how to get around the OS.

    In most cases the graphics cards in iMacs are Not upgradeable.  They are usually soldered to the logic board.  RAM is considered, along with harddrives, the only component that is upgradeable in an iMac, unlike in PC's.  So basically you would need to sell your unit and purchase an iMac with a more powerful graphics card.
    Hope this helps

  • My hard drive is slower than ever - Late 2009 iMac - help requested

    I was testing my hard disk via BlackMagic Disk Speed Test across the network (for copying files from my MacBook Pro to my Late 2009 iMac, and I was shocked at the write speeds.
    Because of this, I went to the machine and ran local tests, both BlackMagic and xbench. Suddenly I was horrified when I saw the performance for write operations well below the speeds I'd observed in the past. Luckily, I had saved xbench files so I had the ability to compare old disk tests. In the summer of 2013 running 10.7.3, this same hard drive had an uncached write speed of 116 MB/s [4K blocks] and 94 MB/s [256K block]. Now, the drive running under 10.9.5 is performing very inconsistently, with top speeds around 80 MB/s and averages more like 50 MB/s.
    I cannot think of any significant changes to tools or background applications installed since that time, so I ran EtreCheck -- the results of which I'm pasting below.
    Any guidance as to what I should test would be greatly appreciated. Thanks for reading! --
    Chris
    Problem description:
    Hard disk slowed to less than half the speed from Mac OS X 10.7.3, as I am now on 10.9.5 and the speed appears to be roughly 40M/s uncached write down from 119M/s previously. I am using the same drive, memory and most of the same applications.
    The only large difference is the OS.
    EtreCheck version: 2.1.8 (121)
    Report generated March 8, 2015 at 3:30:34 PM CDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        iMac (27-inch, Late 2009) (Technical Specifications)
        iMac - model: iMac10,1
        1 3.06 GHz Intel Core 2 Duo CPU: 2-core
        12 GB RAM Upgradeable
            BANK 0/DIMM0
                4 GB DDR3 1067 MHz ok
            BANK 1/DIMM0
                4 GB DDR3 1067 MHz ok
            BANK 0/DIMM1
                2 GB DDR3 1067 MHz ok
            BANK 1/DIMM1
                2 GB DDR3 1067 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
        ATI Radeon HD 4670 - VRAM: 256 MB
            iMac 2560 x 1440
    System Software: ℹ️
        OS X 10.9.5 (13F34) - Time since boot: 3 days 1:55:43
    Disk Information: ℹ️
        Hitachi HDE721010SLA330 disk0 : (1 TB)
            EFI (disk0s1) <not mounted> : 210 MB
            myMac (disk0s2) / : 999.35 GB (204.80 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        HL-DT-ST DVDRW  GA11N 
    USB Information: ℹ️
        Apple Inc. Built-in iSight
        Apple Internal Memory Card Reader 63.86 GB
            LYNX (disk1s1) /Volumes/LYNX : 63.85 GB (57.95 GB free)
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
    Firewire Information: ℹ️
        WD My Book 111D 800mbit - 800mbit max
            EFI (disk3s1) <not mounted> : 210 MB
            My Book 2TB (disk3s2) /Volumes/My Book 2TB : 2.00 TB (966.24 GB free)
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Applications/ExpanDrive.app
        [not loaded]    com.expandrive.filesystems.strongfuse (2.5.6 - SDK 10.6) [Click for support]
            /Applications/NetShade.app
        [not loaded]    foo.tap (1.0) [Click for support]
        [not loaded]    foo.tun (1.0) [Click for support]
            /Applications/Parallels Access.app
        [loaded]    com.parallels.virtualsound (1.0 22641.906168 - SDK 10.6) [Click for support]
            /Applications/Parallels Desktop.app
        [not loaded]    com.parallels.kext.hidhook (9.0 24229.991745) [Click for support]
        [not loaded]    com.parallels.kext.hypervisor (9.0 24229.991745) [Click for support]
        [not loaded]    com.parallels.kext.netbridge (9.0 24229.991745) [Click for support]
        [not loaded]    com.parallels.kext.usbconnect (9.0 24229.991745) [Click for support]
        [not loaded]    com.parallels.kext.vnic (9.0 24229.991745) [Click for support]
            /System/Library/Extensions
        [loaded]    com.globaldelight.driver.BoomDevice (1.1 - SDK 10.9) [Click for support]
        [loaded]    com.globaldelight.driver.VoilaDevice (1.1 - SDK 10.1) [Click for support]
        [loaded]    org.dungeon.driver.SATSMARTDriver (1.1 - SDK 10.6) [Click for support]
    Problem System Launch Agents: ℹ️
        [failed]    com.apple.AddressBook.SourceSync.plist [Click for details]
    Launch Agents: ℹ️
        [running]    com.epson.eventmanager.agent.plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
        [running]    com.parallels.mobile.prl_deskctl_agent.launchagent.plist [Click for support]
        [running]    com.parallels.mobile.startgui.launchagent.plist [Click for support]
        [loaded]    org.macosforge.xquartz.startx.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.cocoatech.pathfinder.SMFHelper7.plist [Click for support]
        [running]    com.daz3d.content_management_service.plist [Click for support]
        [loaded]    com.ea.origin.ESHelper.plist [Click for support]
        [running]    com.freemacsoft.appcleanerd.plist [Click for support]
        [loaded]    com.github.GitHub.GHInstallCLI.plist [Click for support]
        [loaded]    com.google.keystone.daemon.plist [Click for support]
        [loaded]    com.marketcircle.billingspro.accessd.plist [Click for support]
        [loaded]    com.marketcircle.billingspro.backupd.plist [Click for support]
        [loaded]    com.marketcircle.billingspro.configd.plist [Click for support]
        [running]    com.marketcircle.billingspro.httpd.plist [Click for support]
        [running]    com.marketcircle.billingspro.portsd.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
        [running]    com.parallels.mobile.dispatcher.launchdaemon.plist [Click for support]
        [loaded]    com.parallels.mobile.kextloader.launchdaemon.plist [Click for support]
        [loaded]    com.raynersw.nshctldo.plist [Click for support]
        [running]    com.stclairsoft.AppTamerAgent.plist [Click for support]
        [loaded]    com.timesoftware.timemachineeditor.backup-auto.plist [Click for support]
        [loaded]    com.timesoftware.timemachineeditor.helper.plist [Click for support]
        [running]    com.zqueue.servetome-server.plist [Click for support]
        [loaded]    org.macosforge.xquartz.privileged_startx.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.valvesoftware.steamclean.plist [Click for support]
        [loaded]    de.metaquark.appfresh.plist [Click for support]
        [running]    ws.agile.1PasswordAgent.plist [Click for support]
    User Login Items: ℹ️
        TotalSpaces2    Application  (/Applications/TotalSpaces2.app)
        Macs Fan Control    Application  (/Applications/Macs Fan Control.app)
        App Tamer    Application  (/Applications/App Tamer.app)
        Default Folder X Helper    Application  (/Library/PreferencePanes/Default Folder X.prefPane/Contents/Resources/Default Folder X Helper.app)
        Bartender    Application  (/Applications/Bartender.app)
        Dropbox    Application  (/Applications/Dropbox.app)
        AppCleaner Helper    Application  (/Applications/AppCleaner.app/Contents/Library/LoginItems/AppCleaner Helper.app)
        Box Sync    Application  (/Applications/Box Sync.app)
        Fantastical    Application  (/Applications/Fantastical.app)
        CopyLess    Application Hidden (/Applications/CopyLess.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Default Browser: Version: 537 - SDK 10.9
        SharePointBrowserPlugin: Version: 14.4.2 - SDK 10.6 [Click for support]
        AmazonMP3DownloaderPlugin101750: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 [Click for support]
        Unity Web Player: Version: UnityPlayer version 4.3.5f1 - SDK 10.6 [Click for support]
        Silverlight: Version: 5.1.30317.0 - SDK 10.6 [Click for support]
        JavaAppletPlugin: Version: Java 8 Update 31 Check version
    Safari Extensions: ℹ️
        AdBlock
        My eBay Manager
        1Password
        Quickscript
        DirectLinks
        Tabletoy
        ShowPass
        Ember
        Search Netflix from Wikipedia
        PopSearch
        Ultimate Status Bar
        The Camelizer - Amazon Price Tracker
        musicbox
        Duplicate Tab Button
        The Tracktor
        BackTrack
        Open in Internet Explorer
        Social Fixer
        QuickNuke
        InvisibleHand
    3rd Party Preference Panes: ℹ️
        Default Folder X  [Click for support]
        FinderPop  [Click for support]
        Flash Player  [Click for support]
        Java  [Click for support]
        Perian  [Click for support]
        Printopia  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Mobile backups: OFF
        Auto backup: NO - Auto backup turned off
        Volumes being backed up:
            myMac: Disk size: 999.35 GB Disk used: 794.55 GB
        Destinations:
            My Book 2TB [Local]
            Total size: 2.00 TB
            Total number of backups: 108
            Oldest backup: 2013-08-09 19:35:21 +0000
            Last backup: 2015-03-08 18:41:10 +0000
            Size of backup disk: Too small
                Backup size 2.00 TB < (Disk used 794.55 GB X 3)
    Top Processes by CPU: ℹ️
             5%    WindowServer
             2%    coreaudiod
             1%    Box Sync Monitor
             1%    ScreensharingAgent
             1%    Boom
    Top Processes by Memory: ℹ️
        941 MB    Safari
        438 MB    mds_stores
        438 MB    iPhoto
        425 MB    Finder
        399 MB    com.apple.IconServicesAgent
    Virtual Memory Information: ℹ️
        1.67 GB    Free RAM
        5.87 GB    Active RAM
        4.20 GB    Inactive RAM
        1.15 GB    Wired RAM
        3.83 GB    Page-ins
        0 B    Page-outs
    Diagnostics Information: ℹ️
        Mar 7, 2015, 11:20:50 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/AddressBookSourceSync_2015-03- 07-232050_[redacted].crash

    Hi Eric -
    I did a horrible job of explaining *when* the slow performance became noticeable. These changes did not happen when I installed Mavericks, I just don't have benchmarks *saved* to give the support community exact numbers after Mavericks was installed. The performance at that time was roughly the same, although you might recall that the old app xbench no longer worked to give a comparison because one or more of the sections of testing wouldn't work (memory, if I recall correctly, although I will run it when I am back at that machine and post here).
    In any case, the only significant change since the slow down is the OS, but the decline in performance was noticed in the fall. It wasn't until I tried this network copying task the other day that I decided to run BlackMagic's test. This is when I realized I should go check the performance on the local machine. Having already run through many of the generic recommendations, I thought perhaps someone here who has a much deeper understanding of the storage abstraction layer would have guidance on specific preference files that might be corrupted since I can't find any tool to check them. I've noticed that many of the people seeking guidance are not very technical and the advice is similarly geared. I'm sure I could spend a little time this week finding comparable tools in Mac OS X to those I'd have used in the past on Windows (Sysinternals) to do real time debugging and process analysis.
    So far I have found that there were a few processes running high, like the dashboard client, so I moved (deleted) the preference file and rebooted. This resulted in the gain to that 60 MB/sec write performance (up from the low of 40 MB/sec), but there must be other areas yet unexplored.
    At this point I'm considering a fresh install, but I'd been told in previous exchanges when I first started developing on Macs (2008) that fresh installs were rarely the best solution on Macs.
    Can you give me guidance on that? You probably know that in the Windows world it is often (depending on how you define often) necessary to format and reinstall the OS. As a long time systems architect developing everything from device drivers to enterprise solutions, I see that as a result of the attempts to maintain legacy support for so long and the convoluted resulting APIs and failure to make real fixes for fear of causing problems with older hardware and software. Would you suggest erasing and reinstalling?
    @BobHarris - I know that's a problem and it's why I monitor the drive more than I do drives in other systems. My drive didn't qualify for replacement, but I think Apple doesn't always do a good job with the recalls. I was very fortunate that my old white MacBook qualified for quite a few replacement parts so it's a great browsing-the-web computer now, but at its age, it isn't capable of running most of the apps I need. I have considered selling the 27" iMac but when I last had it in for warranty repair, the DisplayPort was misaligned to the case, so I'm going to have to pay labor just to get it popped open to fix that (since the service center says they didn't cause the DP problem - although they must have!)... In any case, if I have to spend that money, I might as well use the drive doubler kit since I never use the optical drive in that box anyway. Mostly I love having it because of the gorgeous big screen. That being said, costs of repairs are silly when I can just buy another used MBP circa 2012 and get twice the processing power then use a CalDigit dock like the one I use with my existing MBP to use an inexpensive HD TV for the monitor.
    Thanks for the replies folks - the input is awesome!
    Chris

  • My late 2009 iMac is running slow, particularly on Mail, more so since I upgraded to Yosemite. I have run an Etrecheck but it doesn't mean too much to me. If anyone can point me to what I need to do I'll be very grateful.

    My late 2009 iMac is running slow, particularly on Mail, more so since I upgraded to Yosemite. I have run an Etrecheck but it doesn't mean too much to me. If anyone can point me to what I need to do I'll be very grateful.
    Etrecheck says:
    Problem description:
    Imac late 2009 running slow
    EtreCheck version: 2.2 (132)
    Report generated 5/3/15, 4:33 PM
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        iMac (21.5-inch, Late 2009) (Technical Specifications)
        iMac - model: iMac10,1
        1 3.06 GHz Intel Core 2 Duo CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                Empty  
            BANK 1/DIMM0
                Empty  
            BANK 0/DIMM1
                2 GB DDR3 1067 MHz ok
            BANK 1/DIMM1
                2 GB DDR3 1067 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
        NVIDIA GeForce 9400 - VRAM: 256 MB
            iMac 1920 x 1080
    System Software: ℹ️
        OS X 10.10.3 (14D136) - Time since boot: 5:5:56
    Disk Information: ℹ️
        ST3500418ASQ disk0 : (500.11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 499.25 GB (308.35 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        HL-DT-ST DVDRW  GA11N 
    USB Information: ℹ️
        Apple Inc. Built-in iSight
        Western Digital My Book 111A 1 TB
            disk1s1 (disk1s1) <not mounted> : 32 KB
            My Book (disk1s3) /Volumes/My Book : 1.00 TB (226.58 GB free)
        Apple Internal Memory Card Reader
        Apple, Inc. Keyboard Hub
            Apple, Inc Apple Keyboard
        Apple Computer, Inc. IR Receiver
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
    Configuration files: ℹ️
        /etc/hosts - Count: 30
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Applications/Toast 10 Titanium/Toast Titanium.app
        [not loaded]    com.roxio.BluRaySupport (1.1.6) [Click for support]
        [not loaded]    com.roxio.TDIXController (1.7) [Click for support]
            /Library/Application Support/LogMeIn/drivers
        [loaded]    com.logmein.driver.LogMeInSoundDriver (4.1.48f99) [Click for support]
            /System/Library/Extensions
        [not loaded]    com.NovatelWireless.driver.NovatelWirelessUSBCDCECMControl (3.0.13) [Click for support]
        [not loaded]    com.NovatelWireless.driver.NovatelWirelessUSBCDCECMData (3.0.13) [Click for support]
        [not loaded]    com.ZTE.driver.ZTEUSBCDCACMData (1.3.8) [Click for support]
        [not loaded]    com.ZTE.driver.ZTEUSBMassStorageFilter (1.3.8) [Click for support]
        [not loaded]    com.novamedia.driver.IceraUSB_MSD_Bypass (1.3.0) [Click for support]
        [not loaded]    com.novatelwireless.driver.3G (3.0.13) [Click for support]
        [not loaded]    com.novatelwireless.driver.DisableAutoInstall (3.0.13) [Click for support]
        [not loaded]    com.option.driver.Option72 (2.15.0) [Click for support]
        [not loaded]    com.option.driver.OptionHS (3.26.0) [Click for support]
        [not loaded]    com.option.driver.OptionMSD (1.21.0) [Click for support]
        [not loaded]    com.option.driver.OptionQC (1.11.0) [Click for support]
        [not loaded]    com.pctools.iantivirus.kfs (1.0.1) [Click for support]
        [not loaded]    com.rim.driver.BlackBerryUSBDriverInt (0.0.39) [Click for support]
        [not loaded]    com.rim.driver.BlackBerryUSBDriverVSP (0.0.45) [Click for support]
        [not loaded]    com.vodafone.driver (3.0.9) [Click for support]
        [not loaded]    com.zte.driver.cdc_ecm_qmi (1.0.1) [Click for support]
        [not loaded]    com.zte.driver.cdc_usb_bus (1.0.1) [Click for support]
        [not loaded]    de.novamedia.driver.NMSmartplugSCSIDevice (1.0.1) [Click for support]
        [not loaded]    de.novamedia.oem.vodafone.vtp.huawei.cdc (0.0.2) [Click for support]
            /System/Library/Extensions/NMHuaweiPhonesVTPCDC.kext/Contents/Resources
        [not loaded]    de.novamedia.driver.NMUSBCDCACMData.VTP (3.2.6) [Click for support]
            /System/Library/Extensions/NovatelWireless3G.kext/Contents/Plugins
        [not loaded]    com.novatelwireless.driver.3GData (3.0.13) [Click for support]
            /System/Library/Extensions/Vodafone.kext/Contents/Plugins
        [not loaded]    com.vodafone.driver.Data (3.0.9) [Click for support]
            /Volumes/My Book/Extras/WD +TURBO Installer.app
        [not loaded]    com.wdc.driver.1394HP (1.0.9) [Click for support]
        [not loaded]    com.wdc.driver.USBHP (1.0.11) [Click for support]
    Startup Items: ℹ️
        AdobeVersionCueCS2: Path: /Library/StartupItems/AdobeVersionCueCS2
        Qmaster: Path: /Library/StartupItems/Qmaster
        VirtualPCOSServices: Path: /Library/StartupItems/VirtualPCOSServices
        Startup items are obsolete in OS X Yosemite
    Problem System Launch Agents: ℹ️
        [killed]    com.apple.CallHistoryPluginHelper.plist
        [killed]    com.apple.CallHistorySyncHelper.plist
        [killed]    com.apple.cloudphotosd.plist
        [killed]    com.apple.coreservices.appleid.authentication.plist
        [killed]    com.apple.EscrowSecurityAlert.plist
        [killed]    com.apple.icloud.fmfd.plist
        [killed]    com.apple.Maps.pushdaemon.plist
        [killed]    com.apple.photolibraryd.plist
        [killed]    com.apple.security.cloudkeychainproxy.plist
        [killed]    com.apple.telephonyutilities.callservicesd.plist
        10 processes killed due to memory pressure
    Problem System Launch Daemons: ℹ️
        [killed]    com.apple.awdd.plist
        [killed]    com.apple.ctkd.plist
        [killed]    com.apple.icloud.findmydeviced.plist
        [killed]    com.apple.ifdreader.plist
        [failed]    com.apple.mtrecorder.plist
        [killed]    com.apple.nehelper.plist
        [killed]    com.apple.periodic-daily.plist
        [killed]    com.apple.softwareupdated.plist
        [killed]    com.apple.wdhelper.plist
        8 processes killed due to memory pressure
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.adobe.CS4ServiceManager.plist [Click for support]
        [loaded]    com.adobe.CS5ServiceManager.plist [Click for support]
        [failed]    com.logmein.LMILaunchAgentFixer.plist [Click for support] [Click for details]
        [running]    com.logmein.logmeingui.plist [Click for support]
        [running]    com.logmein.logmeinguiagent.plist [Click for support]
        [not loaded]    com.logmein.logmeinguiagentatlogin.plist [Click for support]
        [running]    de.novamedia.VodafoneDeviceObserver.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.adobe.SwitchBoard.plist [Click for support]
        [loaded]    com.adobe.versioncueCS3.plist [Click for support]
        [loaded]    com.adobe.versioncueCS4.plist [Click for support]
        [failed]    com.apple.spirecorder.plist
        [loaded]    com.bombich.ccc.plist [Click for support]
        [running]    com.logmein.logmeinserver.plist [Click for support]
        [loaded]    com.logmein.raupdate.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    jp.co.canon.MasterInstaller.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        Mail    Application  (/Applications/Mail.app)
        Dropbox    Application  (/Applications/Dropbox.app)
        AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
        iAntiVirus    Application Hidden (/Applications/iAntiVirus/iAntiVirus.app)
    Internet Plug-ins: ℹ️
        LogMeInSafari64: Version: 1.0.730 [Click for support]
        Unity Web Player: Version: UnityPlayer version 3.5.3f3 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
        FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        LogMeIn: Version: 1.0.730 [Click for support]
        Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        LogMeInSafari32: Version: 1.0.730 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        iPhotoPhotocast: Version: 7.0
        AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
        SharePointBrowserPlugin: Version: 14.0.0 [Click for support]
        EPPEX Plugin: Version: 10.0 [Click for support]
        JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
    Audio Plug-ins: ℹ️
        DVCPROHDAudio: Version: 1.2
    3rd Party Preference Panes: ℹ️
        Adobe Version Cue CS2  [Click for support]
        Adobe Version Cue CS3  [Click for support]
        Adobe Version Cue CS4  [Click for support]
        Déjà Vu  [Click for support]
        Flash Player  [Click for support]
        Growl  [Click for support]
        SixtyFourSwitcher  [Click for support]
    Time Machine: ℹ️
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 499.25 GB Disk used: 190.89 GB
        Destinations:
            My Book [Local]
            Total size: 1.00 TB
            Total number of backups: 13
            Oldest backup: 2015-04-21 19:59:59 +0000
            Last backup: 2015-05-02 19:49:37 +0000
            Size of backup disk: Adequate
                Backup size 1.00 TB > (Disk used 190.89 GB X 3)
    Top Processes by CPU: ℹ️
            12%    iavd
             5%    iAntiVirus
             5%    WindowServer
             5%    diskimages-helper
             1%    mdworker(5)
    Top Processes by Memory: ℹ️
        537 MB    kernel_task
        266 MB    Google Chrome Helper(4)
        111 MB    Google Chrome
        74 MB    ocspd
        74 MB    WindowServer
    Virtual Memory Information: ℹ️
        1.45 GB    Free RAM
        2.55 GB    Used RAM
        59 MB    Swap Used
    Diagnostics Information: ℹ️
        May 3, 2015, 11:26:23 AM    /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-05-03-112623_[ redacted].cpu_resource.diag [Click for details]
        May 3, 2015, 11:22:17 AM    Self test - passed

    Thanks for all the replies.
    I've now installed the ad blocker, thrown away the unwanted files, and thrown away a copy of Firefox that Adware said had a problematic extension.
    Things are better, but still slow.
    Activity Monitor shows that with just Mail, Chrome and Excel running, 2.9GB of my 4GB RAM is used. Opening InDesign (always slow) increase that to 3.2GB. But the graph stays green.
    Console shows several potential problems but I don't know if any are significant. In any case I will call my Mac store tomorrow to ask their advice about RAM.
    04/05/2015 18:52:05.309 mds[55]: (DiskStore.Error:1417) Unexpected file  dev:16777225 storeDev:16777218 mode:41ed hint:3383189 oid:3383189 ino:3383189 fsEvents:1 /Users/leopard/Library/Mail/V2/[email protected]/INBOX.mbox/AB2DA797-EBE4-453E-82BD-8CE588E5D59D/Data/9/6/6/Attachments/669999/5 -- /Users/leopard/Library/Mail/V2/[email protected]/INBOX.mbox/AB2DA797-EBE4-453E-82BD-8CE588E5D59D/Data/9/6/6/Attachments/669999/5
    04/05/2015 18:52:05.309 mds[55]: (DiskStore.Error:1417) Unexpected file  dev:16777225 storeDev:16777218 mode:41ed hint:3375445 oid:3375445 ino:3375445 fsEvents:1 /Users/leopard/Library/Mail/V2/[email protected]/INBOX.mbox/AB2DA797-EBE4-453E-82BD-8CE588E5D59D/Data/9/6/6/Messages -- /Users/leopard/Library/Mail/V2/[email protected]/INBOX.mbox/AB2DA797-EBE4-453E-82BD-8CE588E5D59D/Data/9/6/6/Messages
    04/05/2015 18:52:10.564 com.apple.backupd-helper[66]: Attempt to use XPC with a MachService that has HideUntilCheckIn set. This will result in unpredictable behavior: com.apple.backupd.status.xpc
    04/05/2015 18:52:11.090 com.apple.backupd-helper[66]: Attempt to use XPC with a MachService that has HideUntilCheckIn set. This will result in unpredictable behavior: com.apple.backupd.status.xpc
    04/05/2015 18:52:12.727 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
    04/05/2015 18:52:13.021 Mail[309]: XOAUTH2 requires user
    04/05/2015 18:52:13.022 Mail[309]: Failed to start the SASL connection
    SASL(-1): generic failure: XOAUTH2 requires user
    04/05/2015 18:52:14.284 helpd[296]: Cannot find executable for CFBundle 0x7fb412caabe0 </Library/Documentation/Help/iWorkFunctionsHelp.help> (not loaded)
    04/05/2015 18:52:15.085 helpd[296]: Cannot find executable for CFBundle 0x7fb412d1f540 </Library/Documentation/Help/X422MFPHelp.help> (not loaded)
    04/05/2015 18:52:17.455 helpd[296]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary on line 1. Parsing will be abandoned. Break on _CFPropertyListMissingSemicolon to debug.
    04/05/2015 18:52:17.456 helpd[296]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary on line 1. Parsing will be abandoned. Break on _CFPropertyListMissingSemicolon to debug.
    04/05/2015 18:52:21.737 helpd[296]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary on line 3. Parsing will be abandoned. Break on _CFPropertyListMissingSemicolon to debug.
    04/05/2015 18:52:21.738 helpd[296]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary on line 3. Parsing will be abandoned. Break on _CFPropertyListMissingSemicolon to debug.
    04/05/2015 18:52:23.292 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
    04/05/2015 18:52:31.811 AddressBookManager[428]: Validate metadata timed out, cancelling
    04/05/2015 18:52:33.395 accountsd[262]: AIDA Notification plugin running
    04/05/2015 18:52:33.396 accountsd[262]: Enter ShareKitAccountEnabler  - didChangeWithType - type=2 for account [email protected] (A9323757-5224-408D-AE23-0CB83451E046).
    04/05/2015 18:52:33.467 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
    04/05/2015 18:52:33.573 accountsd[262]: AIDA Notification plugin running
    04/05/2015 18:52:33.574 accountsd[262]: Enter ShareKitAccountEnabler  - didChangeWithType - type=2 for account [email protected] (A9323757-5224-408D-AE23-0CB83451E046).
    04/05/2015 18:52:33.922 accountsd[262]: AIDA Notification plugin running
    04/05/2015 18:52:33.923 accountsd[262]: Enter ShareKitAccountEnabler  - didChangeWithType - type=2 for account [email protected] (D9A0E166-5A9D-4D1B-B82F-E4CA68F064F3).
    04/05/2015 18:52:34.068 accountsd[262]: AIDA Notification plugin running
    04/05/2015 18:52:34.068 accountsd[262]: Enter ShareKitAccountEnabler  - didChangeWithType - type=2 for account [email protected] (D9A0E166-5A9D-4D1B-B82F-E4CA68F064F3).
    04/05/2015 18:52:34.354 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
    04/05/2015 18:52:35.161 icbaccountsd[430]: Connection error while checking Apple Internalness. Error: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7fe8584355d0 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}
    04/05/2015 18:52:35.597 helpd[296]: Could not find access page in directory /Applications/Carbon Copy Cloner/Carbon Copy Cloner.app/Contents/Resources/Help
    04/05/2015 18:52:35.598 helpd[296]: Could not find access page in directory /Applications/Carbon Copy Cloner/Carbon Copy Cloner.app/Contents/Resources/Help
    04/05/2015 18:52:35.612 helpd[296]: Could not find access page in directory /Applications/Final Cut Pro Studio/Final Cut Pro.app/Contents/Resources/English.lproj/Final Cut Pro Help
    04/05/2015 18:52:35.613 helpd[296]: Could not find access page in directory /Applications/Final Cut Pro Studio/Final Cut Pro.app/Contents/Resources/English.lproj/Final Cut Pro Help
    04/05/2015 18:52:37.542 mds[55]: (DiskStore.Error:1417) Unexpected file  dev:16777225 storeDev:16777218 mode:41ed hint:3111641 oid:3111641 ino:3111641 fsEvents:1 /Users/leopard/Library/Mail/V2/[email protected]@imap.gmail.com -- /Users/leopard/Library/Mail/V2/[email protected]@imap.gmail.com
    04/05/2015 18:52:37.542 mds[55]: (DiskStore.Error:1417) Unexpected file  dev:16777225 storeDev:16777218 mode:41ed hint:3078032 oid:3078032 ino:3078032 fsEvents:1 /Users/leopard/Library/Mail/V2/[email protected] -- /Users/leopard/Library/Mail/V2/[email protected]
    04/05/2015 18:52:37.542 mds[55]: (DiskStore.Error:1417) Unexpected file  dev:16777225 storeDev:16777218 mode:41ed hint:3096791 oid:3096791 ino:3096791 fsEvents:1 /Users/leopard/Library/Mail/V2/[email protected]/[Google Mail].mbox/Spam.mbox -- /Users/leopard/Library/Mail/V2/[email protected]/[Google Mail].mbox/Spam.mbox
    04/05/2015 18:52:37.542 mds[55]: (DiskStore.Error:1417) Unexpected file  dev:16777225 storeDev:16777218 mode:41ed hint:3112877 oid:3112877 ino:3112877 fsEvents:1 /Users/leopard/Library/Mail/V2/[email protected]@imap.gmail.com -- /Users/leopard/Library/Mail/V2/[email protected]@imap.gmail.com
    04/05/2015 18:52:37.542 mds[55]: (DiskStore.Error:1417) Unexpected file  dev:16777225 storeDev:16777218 mode:41ed hint:3105498 oid:3105498 ino:3105498 fsEvents:1 /Users/leopard/Library/Mail/V2/Mailboxes -- /Users/leopard/Library/Mail/V2/Mailboxes
    04/05/2015 18:52:39.465 sandboxd[328]: ([430]) icbaccountsd(430) deny mach-lookup com.apple.CrashReporterSupportHelper
    04/05/2015 18:52:42.205 com.apple.backupd[433]: Starting automatic backup
    04/05/2015 18:52:43.308 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
    04/05/2015 18:52:50.022 com.apple.backupd[433]: Backing up to /dev/disk1s3: /Volumes/My Book/Backups.backupdb
    04/05/2015 18:53:40.588 mapspushd[322]: 2015-05-04 18:53:40.588, 322, 42c4fc20, [MapsAnnouncements]: server returned error: 404 for URL http://gspe21.ls.apple.com/config/announcements?hardware=iMac10,1&lang=en&os=osx &os_build=14D136&os_version=10.10.3
    04/05/2015 18:53:40.589 mapspushd[322]: 2015-05-04 18:53:40.588, 322, 42c4fc20, [MapsAnnouncements]: Failed to load announcements document: Error Domain=GEOErrorDomain Code=-601 "The operation couldn’t be completed. (GEOErrorDomain error -601.)" UserInfo=0x7fba42c4deb0 {NSErrorFailingURLStringKey=http://gspe21.ls.apple.com/config/announcements?hardware=iMac10,1&lang=en&os=osx &os_build=14D136&os_version=10.10.3, HTTP Status Code=404}
    04/05/2015 18:53:40.989 com.apple.xpc.launchd[1]: (com.apple.quicklook[440]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.quicklook
    04/05/2015 18:53:41.159 nbagent[439]: XPC Activity invoked with state=0
    04/05/2015 18:53:41.160 nbagent[439]: XPC Activity invoked with state=2
    04/05/2015 18:53:41.329 storeaccountd[317]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7ff9a8580770> connection from pid 439 with interface <AccountServiceInterface: 0x7ff9a8598880> (PID 439)
    04/05/2015 18:53:41.739 periodic-wrapper[441]: Running daily periodic task.
    04/05/2015 18:53:43.613 storeaccountd[317]: ADI: {
        "Accept-Ranges" = bytes;
        "Cache-Control" = "max-age=14400";
        Connection = "Keep-Alive";
        "Content-Encoding" = gzip;
        "Content-Language" = "en-us";
        "Content-Length" = 793;
        "Content-Type" = "application/x-apple-plist";
        Date = "Mon, 04 May 2015 17:53:43 GMT";
        Etag = "\"e20-5071070ddab80\"";
        Expires = "Mon, 04 May 2015 21:53:43 GMT";
        "Keep-Alive" = "timeout=15, max=281";
        "Last-Modified" = "Tue, 04 Nov 2014 23:01:18 GMT";
        Server = Apache;
    04/05/2015 18:53:44.006 sandboxd[328]: ([447]) nbstated(447) deny ipc-posix-shm-read-data com.apple.AppleDatabaseChanged
    04/05/2015 18:53:58.000 kernel[0]: hfs: mounted Recovery HD on device disk0s3
    04/05/2015 18:53:58.472 mdworker[366]: (ImportBailout.Error:1325) Asked to exit for Diskarb
    04/05/2015 18:53:58.474 mdworker[435]: (ImportBailout.Error:1325) Asked to exit for Diskarb
    04/05/2015 18:53:58.476 mdworker[436]: (ImportBailout.Error:1325) Asked to exit for Diskarb
    04/05/2015 18:53:58.476 mdworker[437]: (ImportBailout.Error:1325) Asked to exit for Diskarb
    04/05/2015 18:53:58.478 CoreServicesUIAgent[359]: unexpected message <OS_xpc_error: <error: 0x7fff76be0c60> { count = 1, contents =
      "XPCErrorDescription" => <string: 0x7fff76be0f70> { length = 18, contents = "Connection invalid" }
    }>
    04/05/2015 18:53:58.478 mdworker[438]: (ImportBailout.Error:1325) Asked to exit for Diskarb
    04/05/2015 18:53:58.558 fseventsd[42]: Logging disabled completely for device:1: /Volumes/Recovery HD
    04/05/2015 18:53:58.565 mds[55]: (Volume.Normal:2464) volume:0x7f96c413b000 ********** Bootstrapped Creating a default store:0 SpotLoc:(null) SpotVerLoc:(null) occlude:0 /Volumes/Recovery HD
    04/05/2015 18:53:58.000 kernel[0]: hfs: unmount initiated on Recovery HD on device disk0s3
    04/05/2015 18:56:38.724 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
    04/05/2015 18:56:39.031 Mail[309]: XOAUTH2 requires user
    04/05/2015 18:56:39.031 Mail[309]: Failed to start the SASL connection
    SASL(-1): generic failure: XOAUTH2 requires user
    04/05/2015 18:56:40.704 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
    04/05/2015 18:56:40.977 Mail[309]: XOAUTH2 requires user
    04/05/2015 18:56:40.977 Mail[309]: Failed to start the SASL connection
    SASL(-1): generic failure: XOAUTH2 requires user
    04/05/2015 18:56:43.160 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
    04/05/2015 18:56:43.428 Mail[309]: XOAUTH2 requires user
    04/05/2015 18:56:43.428 Mail[309]: Failed to start the SASL connection
    SASL(-1): generic failure: XOAUTH2 requires user
    04/05/2015 18:57:00.920 WindowServer[154]: CGXDisplayDidWakeNotification [729933074334]: posting kCGSDisplayDidWake
    04/05/2015 18:57:00.920 WindowServer[154]: handle_will_sleep_auth_and_shield_windows: Deferring.
    04/05/2015 18:57:01.086 identityservicesd[287]: <IMMacNotificationCenterManager: 0x7fd52247b130>: notification observer: com.apple.iChat   notification: __CFNotification 0x7fd522414040 {name = _NSDoNotDisturbDisabledNotification}
    04/05/2015 18:57:01.235 identityservicesd[287]: <IMMacNotificationCenterManager: 0x7fd52247b130>:    NC Disabled: NO
    04/05/2015 18:57:01.241 identityservicesd[287]: <IMMacNotificationCenterManager: 0x7fd52247b130>:   DND Enabled: NO
    04/05/2015 18:57:01.242 identityservicesd[287]: <IMMacNotificationCenterManager: 0x7fd52247b130>: Updating enabled: YES   (Topics: (
    04/05/2015 18:57:06.630 com.apple.backupd[433]: Will copy (547 KB) from Macintosh HD
    04/05/2015 18:57:06.720 com.apple.backupd[433]: Found 14392 files (112.99 GB) needing backup
    04/05/2015 18:57:06.728 com.apple.backupd[433]: 136.19 GB required (including padding), 118.1 GB available
    04/05/2015 18:57:09.840 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
    04/05/2015 18:57:10.119 Mail[309]: XOAUTH2 requires user
    04/05/2015 18:57:10.119 Mail[309]: Failed to start the SASL connection
    SASL(-1): generic failure: XOAUTH2 requires user
    04/05/2015 18:57:12.387 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
    04/05/2015 18:57:12.668 Mail[309]: XOAUTH2 requires user
    04/05/2015 18:57:12.669 Mail[309]: Failed to start the SASL connection
    SASL(-1): generic failure: XOAUTH2 requires user
    04/05/2015 18:57:14.340 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
    04/05/2015 18:57:14.619 Mail[309]: XOAUTH2 requires user
    04/05/2015 18:57:14.619 Mail[309]: Failed to start the SASL connection
    SASL(-1): generic failure: XOAUTH2 requires user
    04/05/2015 18:57:14.620 com.apple.backupd[433]: Deleted backup /Volumes/My Book/Backups.backupdb/Paul Breeden’s imac (2)/2015-05-02-204937 containing 782.8 MB; 118.88 GB now available, 136.19 GB required
    04/05/2015 18:57:22.106 com.apple.backupd[433]: Deleted backup /Volumes/My Book/Backups.backupdb/Paul Breeden’s imac (2)/2015-05-03-181125 containing 31.6 MB; 118.92 GB now available, 136.19 GB required
    04/05/2015 18:57:22.108 com.apple.backupd[433]: Removed 2 expired backups so far, more space is needed - deleting oldest backups to make room
    04/05/2015 18:57:22.281 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
    04/05/2015 18:57:22.562 Mail[309]: XOAUTH2 requires user
    04/05/2015 18:57:22.562 Mail[309]: Failed to start the SASL connection
    SASL(-1): generic failure: XOAUTH2 requires user
    04/05/2015 18:57:47.959 com.apple.backupd[433]: Deleted backup /Volumes/My Book/Backups.backupdb/Paul Breeden’s imac (2)/2015-04-25-125849 containing 2.94 GB; 121.86 GB now available, 136.19 GB required
    04/05/2015 18:57:47.960 com.apple.backupd[433]: Removed 3 expired backups so far, more space is needed - deleting oldest backups to make room
    04/05/2015 18:58:01.552 com.apple.backupd[433]: Deleted backup /Volumes/My Book/Backups.backupdb/Paul Breeden’s imac (2)/2015-04-26-110446 containing 6.31 GB; 128.17 GB now available, 136.19 GB required
    04/05/2015 18:58:01.554 com.apple.backupd[433]: Removed 4 expired backups so far, more space is needed - deleting oldest backups to make room
    04/05/2015 18:58:30.290 com.apple.backupd[433]: Deleted backup /Volumes/My Book/Backups.backupdb/Paul Breeden’s imac (2)/2015-04-27-095120 containing 110.88 GB; 239.05 GB now available, 136.19 GB required
    04/05/2015 18:58:30.290 com.apple.backupd[433]: Deleted 5 backups containing 120.95 GB total; 239.05 GB now available, 136.19 GB required
    04/05/2015 18:58:30.290 com.apple.backupd[433]: Backup date range was shortened: oldest backup is now Apr 28, 2015
    04/05/2015 18:59:01.076 com.apple.xpc.launchd[1]: (com.apple.quicklook[533]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.quicklook
    04/05/2015 18:59:09.015 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
    04/05/2015 18:59:10.846 nsurlstoraged[308]: purgeEntireFileSystemStore - failed to rename the current cache dir /Users/leopard/Library/Containers/com.apple.mail/Data/Library/Caches/com.apple. mail/fsCachedData to new cache dir /var/folders/wv/x9z7l4911p33dv8jyv6nby6m0000gn/T/fsCachedData_remove.  Errno=18
    04/05/2015 18:59:14.837 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
    04/05/2015 18:59:51.249 spindump[412]: Saved spin report for System Preferences version 14.0 (14.0) to /Library/Logs/DiagnosticReports/System Preferences_2015-05-04-185951_Paul-Breedens-imac-5.spin
    04/05/2015 19:00:05.000 kernel[0]: process WindowServer[154] caught causing excessive wakeups. Observed wakeups rate (per sec): 157; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 66094
    04/05/2015 19:00:05.871 com.apple.xpc.launchd[1]: (com.apple.ReportCrash.Root[544]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.ReportCrash.DirectoryService
    04/05/2015 19:00:05.875 SubmitDiagInfo[340]: Couldn't load config file from on-disk location. Falling back to default location. Reason: Won't serialize in _readDictionaryFromJSONData due to nil object
    04/05/2015 19:00:11.473 spindump[412]: Saved wakeups_resource.diag report for WindowServer version ??? (???) to /Library/Logs/DiagnosticReports/WindowServer_2015-05-04-190011_Paul-Breedens-im ac-5.wakeups_resource.diag
    04/05/2015 19:00:56.197 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
    04/05/2015 19:00:56.530 iconservicesd[59]: Failed to move temp file /Library/Caches/com.apple.iconservices.store/B9FF2D6E-5D0C-1218-402C-B706F28B0A 68.isdata.tmp to /Library/Caches/com.apple.iconservices.store/B9FF2D6E-5D0C-1218-402C-B706F28B0A 68.isdata with error: Error Domain=NSCocoaErrorDomain Code=516 "“B9FF2D6E-5D0C-1218-402C-B706F28B0A68.isdata.tmp” couldn’t be moved to “com.apple.iconservices.store” because an item with the same name already exists." UserInfo=0x7fb949c13070 {NSSourceFilePathErrorKey=/Library/Caches/com.apple.iconservices.store/B9FF2D6E -5D0C-1218-402C-B706F28B0A68.isdata.tmp, NSUserStringVariant=(
        Move
    ), NSDestinationFilePath=/Library/Caches/com.apple.iconservices.store/B9FF2D6E-5D0 C-1218-402C-B706F28B0A68.isdata, NSFilePath=/Library/Caches/com.apple.iconservices.store/B9FF2D6E-5D0C-1218-402C -B706F28B0A68.isdata.tmp, NSUnderlyingError=0x7fb949c11ba0 "The operation couldn’t be completed. File exists"}
    04/05/2015 19:00:57.204 QuickLookSatellite[545]: Failed to obtain sandbox extension for path=/Users/leopard/Library/Caches/com.apple.quicklook.satellite. Errno:1
    04/05/2015 19:00:57.211 QuickLookSatellite[545]: Failed to obtain sandbox extension for path=/Users/leopard/Library/Caches/com.apple.quicklook.satellite. Errno:1
    04/05/2015 19:00:57.796 QuickLookSatellite[545]: CGSConnectionByID: 0 is not a valid connection ID.
    04/05/2015 19:00:57.796 QuickLookSatellite[545]: Invalid Connection ID 0
    04/05/2015 19:01:02.753 sandboxd[328]: ([545]) QuickLookSatelli(545) deny file-issue-extension /Users/leopard/Library/Caches/com.apple.quicklook.satellite
    04/05/2015 19:01:02.824 sandboxd[328]: ([545]) QuickLookSatelli(545) deny mach-lookup com.apple.nsurlstorage-cache
    04/05/2015 19:01:02.837 sandboxd[328]: ([545]) QuickLookSatelli(545) deny file-issue-extension /Users/leopard/Library/Caches/com.apple.quicklook.satellite
    04/05/2015 19:01:02.896 sandboxd[328]: ([545]) QuickLookSatelli(545) deny mach-lookup com.apple.nsurlstorage-cache
    04/05/2015 19:01:08.015 com.apple.xpc.launchd[1]: (com.apple.quicklook.satellite.7940DB53-496F-47D2-87E2-C3EE3CBF1E27[545]) Service exited due to signal: Killed: 9
    04/05/2015 19:01:19.128 apsd[75]: Illegal subject name missing 'courier.push.apple.com' (2.5.4.3): ({
        label = "2.5.4.6";
        "localized label" = "2.5.4.6";
        type = string;
        value = US;
        label = "2.5.4.8";
        "localized label" = "2.5.4.8";
        type = string;
        value = California;
        label = "2.5.4.7";
        "localized label" = "2.5.4.7";
        type = string;
        value = Cupertino;
        label = "2.5.4.10";
        "localized label" = "2.5.4.10";
        type = string;
        value = "Apple Inc.";
        label = "2.5.4.3";
        "localized label" = "2.5.4.3";
        type = string;
        value = "courier.sandbox.push.apple.com";
    04/05/2015 19:01:24.087 Adobe InDesign CS5[550]: WARNING: The Gestalt selector gestaltSystemVersion is returning 10.9.3 instead of 10.10.3. Use NSProcessInfo's operatingSystemVersion property to get correct system version number.
    Call location:
    04/05/2015 19:01:24.087 Adobe InDesign CS5[550]: 0   CarbonCore                          0x93ff9291 ___Gestalt_SystemVersion_block_invoke + 135
    04/05/2015 19:01:24.087 Adobe InDesign CS5[550]: 1   libdispatch.dylib                   0x9a9460b5 dispatch_once_f + 251
    04/05/2015 19:01:24.087 Adobe InDesign CS5[550]: 2   libdispatch.dylib                   0x9a9470d8 dispatch_once + 31
    04/05/2015 19:01:24.088 Adobe InDesign CS5[550]: 3   CarbonCore                          0x93f7269d _Gestalt_SystemVersion + 1050
    04/05/2015 19:01:24.088 Adobe InDesign CS5[550]: 4   CarbonCore                          0x93f717c0 Gestalt + 150
    04/05/2015 19:01:24.088 Adobe InDesign CS5[550]: 5   AdobeAFL                            0x016ebfae _ZN5adobe3afl12MacFileUtils13AFileToFSSpecERKNS0_5AFileER6FSSpec + 5254
    04/05/2015 19:01:24.088 Adobe InDesign CS5[550]: 6   ???                                 0x8feb70b3 0x0 + 2414571699
    04/05/2015 19:01:28.908 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
    04/05/2015 19:01:28.952 Adobe InDesign CS5[550]: The function ‘CGSFlushWindow’ is obsolete and will be removed in an upcoming update. Unfortunately, this application, or a library it uses, is using this obsolete function, and is thereby contributing to an overall degradation of system performance. Please use `CGSFlushWindowContentRegion' instead.
    04/05/2015 19:01:29.229 Mail[309]: XOAUTH2 requires user
    04/05/2015 19:01:29.229 Mail[309]: Failed to start the SASL connection
    SASL(-1): generic failure: XOAUTH2 requires user
    Hope this isn't too much ... thanks again for everyone's input.

  • Late 2009 iMac running Yosemite freezing and won't wake up when Elgato Eye TV starts to record?

    As above really, not much more to add.
    My husbands late 2009 iMac recently upgraded to Yosemite (latest update installed yesterday) freezes while in sleep mode and has to be 'force shutdown' by holding power button down and then restarted to get it going again.  Recording is stopped.
    The Elgato Eye TV is a dual tuner with latest update. 
    Sometimes it wakes the computer up and begins recording, sometimes not. 
    No key taps or mouse jiggles get it to wake nor a quick press of the power button, I can hear the computer running and have to hold the power button down until all is quiet then fire it back up.
    Other times it just doesn't wake the computer at all and start recording.  I am all out of things to try, I think he had this problem before but not as badly when the iMac was running Snow Leopard. 

    Hi Boaz,
    I´m facing exactly the same with my Mini which is remotely controlled by a MacBook via Screensharing. Everything works fine unless the Mini goes to sleep. After that I´m not able to wake it up by the MacBook and Wake on LAN (Wol). Even the share is not listed in Finder´s sidebar anymore. It simply doesn´t show up in the share sections anymore. When I log on to my router I can see, that MacMini is not active and I can send WoL package from the router. That brings the Mini back alive, although it still doesn´t show up in the Finder sidebar. When I connect to the Mini via Finder "Connect to share" and type in: vnc://ip-MacMini I can use screensharing again.......
    Also I faced the problem with indexed network phantoms....means my Mini was listed in network shares with several different indices e.g. MacMini(2) and (4) and so on..... I wasn´t able to connect and curiously these phantoms show up even when my Mini was shut off! Looks like bonjour or something else is not working properly....
    I fixed phantoms by reseting my router (AVM firtzbox), which worked out perfect since yesterday and no indexed phantom is showing up anymore.....
    Haven´t fixed the screensharing or waking up thing yet....
    I was also taking part in beta testing program and reported these problems to Apple. In Mavericks everything worked really perfect!
    Greetz
    Sven

  • I have a late 2009 iMac. I installed OSX 10.8.4 and want to go back to Snow Leopard. I have a 1.5TB external HD. Are there any issues I need to know about or tips I need to know before doing this? Thanks.

    I have a late 2009 iMac. I installed OSX 10.8.4 and want to go back to Snow Leopard. I have a 3TB external HD. Are there any issues I need to know about or tips I need to know before doing this? Thanks.

    Downgrade Lion/Mountain Lion to Snow Leopard
      1. Boot from your Snow Leopard Installer Disc. After the installer
          loads select your language and click on the Continue
          button. When the menu bar appears select Disk Utility from the
          Utilities menu.
      2. After DU loads select your hard drive (this is the entry with the
          mfgr.'s ID and size) from the left side list. Note the SMART status
          of the drive in DU's status area.  If it does not say "Verified" then
          the drive is failing or has failed and will need replacing.  SMART
          info will not be reported  on external drives. Otherwise, click on
          the Partition tab in the DU main window.
      3. Under the Volume Scheme heading set the number of partitions
          from the drop down menu to one. Set the format type to Mac OS
          Extended (Journaled.) Click on the Options button, set the
          partition scheme to GUID then click on the OK button. Click on
          the Partition button and wait until the process has completed.
      4. Quit DU and return to the installer. Install Snow Leopard.
    This will erase the whole drive so be sure to backup your files if you don't have a backup already. If you have performed a TM backup using Lion be aware that you cannot restore from that backup in Snow Leopard (see below.) I suggest you make a separate backup using Carbon Copy Cloner.
    If you have Snow Leopard Time Machine backups made while on Snow Leopard, then you may do a full system restore per #14 in Time Machine - Frequently Asked Questions.  If you have subsequent backups from Lion, you can restore newer items selectively, via the "Star Wars" display, per #15 there, but be careful; some Snow Leopard apps may not work with the Lion/Mountain Lion files.

  • My late 2009 iMac (10.8.1) have been crashing since I updated to Mountain Lion. What should I do?

    I need to restart my mac about 2 or 3 times a day, because it freezes or 'just' the whole screen is like a mash. I've found a photo, and my situatation is similar to this:
    Not exactly the same cause the dock and the opened windows can be seen. Just the wallpaper, images, some web pages have this beatiful design. I though the newest update would help, but it's just the same. Maybe one application crashes, just I don't know what to do. Thanks

    I am having precisely the same issue and have tried everything above and all noted about this problem much discussed elsewhere.
    I have also resorted to the restting the System Management Controller http://support.apple.com/kb/HT3964?viewlocale=en_US&locale=en_US
    My Late 2009 iMac is the custom Intel i7 build with 8 GB Apple installed RAM and a recently replaced SEAGATE hard drive (under the APPLE extended fix arrangement).  The OS was a clean install and has been upgraded to 10.8.3.
    On appearance of the black screen the operating system appears to be running and responds to sleep and wake using the power button and occasionally shows the screen momentarily and sometimes briefly.  Like others. the problem occurs on occassions and on those occassions persists.  I also have another system purchased to hopefully get around this problem. I use this new system on the on the same supply ring main, a recent Mac Mini + screen.  This sometimes has similar problems but much less often and the problems occur when the iMac has persistent problems.  This leads me to think that there is a software and power mains supply problem.
    I have also tried connecting the Mac mini too the mini-display-port of the iMac using the relevant cable and using the F2 toggle,. I can see the Mac mini screen even when the iMac has problems.
    I live in London. our electricty supply comes from one company responsible for the national grid and pipe to customer. The billing and customer relationship is handled by a number of "suppliers".  My supplier (EDF who took over London Electricity) recently included in their updates and materials, the procedure for notification of supply quality issues.  This suprised me since I have not had issues of this nature to the extent of being naive on the matter.  I have been told by others in the locality of similar MAC computer related problems. I have tried with and without surge supressor.
    Whatever the problem, it is a nuisance to have an expensive and otherwise good iMac behave as it does.  Any further input will be much appreciated.

  • Late 2009 iMac running sporadically slow

    Hi I was wondering if anyone could help
    I have a late 2009 iMac with 4gb of Ram which is running intermittently slow and hanging. It has periods when it works fine and then others where the icons bounce for ages before opening and the little spinning circles arrive when even doing the most basic of activities. I don't have hundreds of things open at once.
    Its hardwired to the network so even if streaming iCloud music it shouldn't really cause the system to hang.
    Its upgraded to Yosemite, but these issues were pre-exisiting and its been slow for a while.
    Use dropbox and appreciate big syncs will have an issue, but at the moment that is all up to date.
    Below is a system report and:
    EtreCheck version: 2.0.11 (98)
    Report generated 7 November 2014 11:46:42 GMT
    Hardware Information: ℹ️
      iMac (21.5-inch, Late 2009) (Verified)
      iMac - model: iMac10,1
      1 3.06 GHz Intel Core 2 Duo CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      empty empty empty empty
      BANK 1/DIMM0
      empty empty empty empty
      BANK 0/DIMM1
      2 GB DDR3 1067 MHz ok
      BANK 1/DIMM1
      2 GB DDR3 1067 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      NVIDIA GeForce 9400 - VRAM: 256 MB
      iMac 1920 x 1080
    System Software: ℹ️
      OS X 10.10 (14A389) - Uptime: 8 days 1:59:54
    Disk Information: ℹ️
      WDC WD5000AAKS-40V2B0 disk0 : (500.11 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Macintosh HD (disk0s2) /  [Startup]: 499.25 GB (272.34 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      OPTIARC DVD RW AD-5680H
    USB Information: ℹ️
      Apple Inc. Built-in iSight
      Apple Internal Memory Card Reader
      Apple Computer, Inc. IR Receiver
      Apple Inc. BRCM2046 Hub
      Apple Inc. Bluetooth USB Host Controller
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Library/Application Support/LogMeIn/drivers
      [not loaded] com.logmein.driver.LogMeInSoundDriver (4.1.46f67) Support
      /Library/Extensions
      [not loaded] org.virtualbox.kext.VBoxDrv (4.2.6) Support
      [not loaded] org.virtualbox.kext.VBoxNetAdp (4.2.6) Support
      [not loaded] org.virtualbox.kext.VBoxNetFlt (4.2.6) Support
      [not loaded] org.virtualbox.kext.VBoxUSB (4.2.6) Support
      /System/Library/Extensions
      [not loaded] com.FTDI.driver.FTDIUSBSerialDriver (2.2.14) Support
      [not loaded] com.MCCI.SLAB_USBtoUART (1.02.0f2) Support
      [not loaded] com.aliph.driver.jstub (1.1.2 - SDK 10.7) Support
      [not loaded] com.bodymedia.codelessAB185.kext (1) Support
      [not loaded] com.motorola-mobility.driver.MotMobileUSB (1.2.2 - SDK 10.5) Support
      /System/Library/Extensions/MotMobileUSB.kext/Contents/PlugIns
      [not loaded] com.motorola-mobility.driver.MotMobileMS (1.0.0 - SDK 10.5) Support
      [not loaded] com.motorola-mobility.driver.MotMobileMTP (1.2.2 - SDK 10.5) Support
      [not loaded] com.motorola-mobility.driver.MotMobileUSBLAN (1.2.2 - SDK 10.5) Support
      [not loaded] com.motorola-mobility.driver.MotMobileUSBLANMerge (1.2.2 - SDK 10.5) Support
      [not loaded] com.motorola-mobility.driver.MotMobileUSBSwch (1.2.2 - SDK 10.5) Support
    Startup Items: ℹ️
      VirtualBox: Path: /Library/StartupItems/VirtualBox
      Startup items are obsolete and will not work in future versions of OS X
    Problem System Launch Agents: ℹ️
      [failed] com.apple.AirPlayUIAgent.plist
      [failed] com.apple.CallHistoryPluginHelper.plist
      [failed] com.apple.cmfsyncagent.plist
      [failed] com.apple.EscrowSecurityAlert.plist
      [failed] com.apple.scopedbookmarkagent.xpc.plist
      [failed] com.apple.telephonyutilities.callservicesd.plist
    Problem System Launch Daemons: ℹ️
      [failed] com.apple.ctkd.plist
      [failed] com.apple.icloud.findmydeviced.plist
      [failed] com.apple.ifdreader.plist
      [failed] com.apple.nehelper.plist
      [failed] com.apple.periodic-daily.plist
      [failed] com.apple.periodic-monthly.plist
      [failed] com.apple.periodic-weekly.plist
      [failed] com.apple.wdhelper.plist
    Launch Agents: ℹ️
      [not loaded] com.adobe.AAM.Updater-1.0.plist Support
      [running] com.conduit.loader.agent.plist Support
      [running] com.hp.devicemonitor.plist Support
      [loaded] com.hp.help.tocgenerator.plist Support
      [loaded] com.hp.messagecenter.launcher.plist Support
      [running] com.logmein.logmeingui.plist Support
      [running] com.logmein.logmeinguiagent.plist Support
      [not loaded] com.logmein.logmeinguiagentatlogin.plist Support
      [loaded] com.motorola.MDMUpdater.plist Support
      [running] com.motorola.motohelper.plist Support
      [loaded] com.motorola.motohelperUpdater.plist Support
      [running] jp.co.canon.CUPSCAPT.BG.plist Support
      [running] jp.co.canon.CUPSPS2.BG.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [running] com.hp.mss.clientService.plist Support
      [running] com.hp.mss.VDProxy.plist Support
      [running] com.icyblaze.iDocumentHelper.plist Support
      [running] com.logmein.logmeinserver.plist Support
      [invalid?] com.logmein.raupdate.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [invalid?] com.motorola-mobility.mmcfgd.plist Support
      [invalid?] com.sonos.smbbump.plist Support
    User Launch Agents: ℹ️
      [loaded] com.adobe.AAM.Updater-1.0.plist Support
      [loaded] com.adobe.ARM.[...].plist Support
      [running] com.akamai.single-user-client.plist Support
      [invalid?] com.google.GoogleContactSyncAgent.plist Support
      [loaded] com.google.keystone.agent.plist Support
      [running] com.spotify.webhelper.plist Support
      [invalid?] org.virtualbox.vboxwebsrv.plist Support
    User Login Items: ℹ️
      ScanSnap Manager Application (/Applications/ScanSnap/ScanSnap Manager.app)
      Dropbox Application (/Applications/Dropbox.app)
      FlowSync Application (/Applications/FlowSync.app)
    Internet Plug-ins: ℹ️
      SkyCaddiePlugIn: Version: 1.02 Support
      Unity Web Player: Version: UnityPlayer version 2.6.1f3 Support
      Default Browser: Version: 600 - SDK 10.10
      AmazonMP3DownloaderPlugin1016264: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 Support
      NP2020Player: Version: 5.0.4.0 Support
      AdobePDFViewerNPAPI: Version: 10.1.12 Support
      FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
      LogMeIn: Version: 1.0.935 - SDK 10.7 Support
      AmazonMP3DownloaderPlugin101749: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 Support
      Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
      LogMeInSafari32: Version: 1.0.935 - SDK 10.7 Support
      iPhotoPhotocast: Version: 7.0
      QuickTime Plugin: Version: 7.7.3
      AdobePDFViewer: Version: 10.1.12 Support
      SharePointBrowserPlugin: Version: 14.0.1 Support
      Silverlight: Version: 5.0.61118.0 - SDK 10.6 Support
      hpHomeClient: Version: 1.0 Support
      JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
    User Internet Plug-ins: ℹ️
      WebEx64: Version: 1.0 - SDK 10.6 Support
    3rd Party Preference Panes: ℹ️
      Flash Player  Support
      Growl  Support
      MusicManager  Support
    Time Machine: ℹ️
      Skip System Files: NO
      Mobile backups: OFF
      Auto backup: YES
      Volumes being backed up:
      Macintosh HD: Disk size: 499.25 GB Disk used: 226.91 GB
      Destinations:
      My Book [Local]
      Total size: 0 B
      Total number of backups: 0
      Oldest backup: -
      Last backup: -
      Size of backup disk: Too small
      Backup size 0 B < (Disk used 226.91 GB X 3)
    Top Processes by CPU: ℹ️
          8% Mail
          3% com.apple.InputMethodKit.UserDictionary
          2% coreaudiod
          2% WindowServer
          1% bird
    Top Processes by Memory: ℹ️
      172 MB Mail
      137 MB iTunes
      107 MB WindowServer
      103 MB com.apple.WebKit.WebContent
      82 MB Microsoft Word
    Virtual Memory Information: ℹ️
      51 MB Free RAM
      1.09 GB Active RAM
      1.04 GB Inactive RAM
      766 MB Wired RAM
      48.33 GB Page-ins
      1.65 GB Page-outs

    When you have the problem, note the exact time: hour, minute, second.  
    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
    Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
    Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.

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