Late 2009 iMac running sporadically slow
Hi I was wondering if anyone could help
I have a late 2009 iMac with 4gb of Ram which is running intermittently slow and hanging. It has periods when it works fine and then others where the icons bounce for ages before opening and the little spinning circles arrive when even doing the most basic of activities. I don't have hundreds of things open at once.
Its hardwired to the network so even if streaming iCloud music it shouldn't really cause the system to hang.
Its upgraded to Yosemite, but these issues were pre-exisiting and its been slow for a while.
Use dropbox and appreciate big syncs will have an issue, but at the moment that is all up to date.
Below is a system report and:
EtreCheck version: 2.0.11 (98)
Report generated 7 November 2014 11:46:42 GMT
Hardware Information: ℹ️
iMac (21.5-inch, Late 2009) (Verified)
iMac - model: iMac10,1
1 3.06 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
empty empty empty empty
BANK 1/DIMM0
empty empty empty empty
BANK 0/DIMM1
2 GB DDR3 1067 MHz ok
BANK 1/DIMM1
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400 - VRAM: 256 MB
iMac 1920 x 1080
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 8 days 1:59:54
Disk Information: ℹ️
WDC WD5000AAKS-40V2B0 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (272.34 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5680H
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/LogMeIn/drivers
[not loaded] com.logmein.driver.LogMeInSoundDriver (4.1.46f67) Support
/Library/Extensions
[not loaded] org.virtualbox.kext.VBoxDrv (4.2.6) Support
[not loaded] org.virtualbox.kext.VBoxNetAdp (4.2.6) Support
[not loaded] org.virtualbox.kext.VBoxNetFlt (4.2.6) Support
[not loaded] org.virtualbox.kext.VBoxUSB (4.2.6) Support
/System/Library/Extensions
[not loaded] com.FTDI.driver.FTDIUSBSerialDriver (2.2.14) Support
[not loaded] com.MCCI.SLAB_USBtoUART (1.02.0f2) Support
[not loaded] com.aliph.driver.jstub (1.1.2 - SDK 10.7) Support
[not loaded] com.bodymedia.codelessAB185.kext (1) Support
[not loaded] com.motorola-mobility.driver.MotMobileUSB (1.2.2 - SDK 10.5) Support
/System/Library/Extensions/MotMobileUSB.kext/Contents/PlugIns
[not loaded] com.motorola-mobility.driver.MotMobileMS (1.0.0 - SDK 10.5) Support
[not loaded] com.motorola-mobility.driver.MotMobileMTP (1.2.2 - SDK 10.5) Support
[not loaded] com.motorola-mobility.driver.MotMobileUSBLAN (1.2.2 - SDK 10.5) Support
[not loaded] com.motorola-mobility.driver.MotMobileUSBLANMerge (1.2.2 - SDK 10.5) Support
[not loaded] com.motorola-mobility.driver.MotMobileUSBSwch (1.2.2 - SDK 10.5) Support
Startup Items: ℹ️
VirtualBox: Path: /Library/StartupItems/VirtualBox
Startup items are obsolete and will not work in future versions of OS X
Problem System Launch Agents: ℹ️
[failed] com.apple.AirPlayUIAgent.plist
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.cmfsyncagent.plist
[failed] com.apple.EscrowSecurityAlert.plist
[failed] com.apple.scopedbookmarkagent.xpc.plist
[failed] com.apple.telephonyutilities.callservicesd.plist
Problem System Launch Daemons: ℹ️
[failed] com.apple.ctkd.plist
[failed] com.apple.icloud.findmydeviced.plist
[failed] com.apple.ifdreader.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.periodic-daily.plist
[failed] com.apple.periodic-monthly.plist
[failed] com.apple.periodic-weekly.plist
[failed] com.apple.wdhelper.plist
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[running] com.conduit.loader.agent.plist Support
[running] com.hp.devicemonitor.plist Support
[loaded] com.hp.help.tocgenerator.plist Support
[loaded] com.hp.messagecenter.launcher.plist Support
[running] com.logmein.logmeingui.plist Support
[running] com.logmein.logmeinguiagent.plist Support
[not loaded] com.logmein.logmeinguiagentatlogin.plist Support
[loaded] com.motorola.MDMUpdater.plist Support
[running] com.motorola.motohelper.plist Support
[loaded] com.motorola.motohelperUpdater.plist Support
[running] jp.co.canon.CUPSCAPT.BG.plist Support
[running] jp.co.canon.CUPSPS2.BG.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[running] com.hp.mss.clientService.plist Support
[running] com.hp.mss.VDProxy.plist Support
[running] com.icyblaze.iDocumentHelper.plist Support
[running] com.logmein.logmeinserver.plist Support
[invalid?] com.logmein.raupdate.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[invalid?] com.motorola-mobility.mmcfgd.plist Support
[invalid?] com.sonos.smbbump.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.ARM.[...].plist Support
[running] com.akamai.single-user-client.plist Support
[invalid?] com.google.GoogleContactSyncAgent.plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.spotify.webhelper.plist Support
[invalid?] org.virtualbox.vboxwebsrv.plist Support
User Login Items: ℹ️
ScanSnap Manager Application (/Applications/ScanSnap/ScanSnap Manager.app)
Dropbox Application (/Applications/Dropbox.app)
FlowSync Application (/Applications/FlowSync.app)
Internet Plug-ins: ℹ️
SkyCaddiePlugIn: Version: 1.02 Support
Unity Web Player: Version: UnityPlayer version 2.6.1f3 Support
Default Browser: Version: 600 - SDK 10.10
AmazonMP3DownloaderPlugin1016264: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 Support
NP2020Player: Version: 5.0.4.0 Support
AdobePDFViewerNPAPI: Version: 10.1.12 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
LogMeIn: Version: 1.0.935 - SDK 10.7 Support
AmazonMP3DownloaderPlugin101749: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
LogMeInSafari32: Version: 1.0.935 - SDK 10.7 Support
iPhotoPhotocast: Version: 7.0
QuickTime Plugin: Version: 7.7.3
AdobePDFViewer: Version: 10.1.12 Support
SharePointBrowserPlugin: Version: 14.0.1 Support
Silverlight: Version: 5.0.61118.0 - SDK 10.6 Support
hpHomeClient: Version: 1.0 Support
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User Internet Plug-ins: ℹ️
WebEx64: Version: 1.0 - SDK 10.6 Support
3rd Party Preference Panes: ℹ️
Flash Player Support
Growl Support
MusicManager Support
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 499.25 GB Disk used: 226.91 GB
Destinations:
My Book [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Too small
Backup size 0 B < (Disk used 226.91 GB X 3)
Top Processes by CPU: ℹ️
8% Mail
3% com.apple.InputMethodKit.UserDictionary
2% coreaudiod
2% WindowServer
1% bird
Top Processes by Memory: ℹ️
172 MB Mail
137 MB iTunes
107 MB WindowServer
103 MB com.apple.WebKit.WebContent
82 MB Microsoft Word
Virtual Memory Information: ℹ️
51 MB Free RAM
1.09 GB Active RAM
1.04 GB Inactive RAM
766 MB Wired RAM
48.33 GB Page-ins
1.65 GB Page-outs
When you have the problem, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
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Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (27-inch, Late 2009) (Technical Specifications)
iMac - model: iMac10,1
1 3.06 GHz Intel Core 2 Duo CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
BANK 0/DIMM1
2 GB DDR3 1067 MHz ok
BANK 1/DIMM1
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI Radeon HD 4670 - VRAM: 256 MB
iMac 2560 x 1440
System Software: ℹ️
OS X 10.10.3 (14D131) - Time since boot: 0:23:14
Disk Information: ℹ️
WDC WD1001FALS-40U9B0 disk2 : (1 TB)
EFI (disk2s1) <not mounted> : 210 MB
Macintosh HD (disk2s2) /Volumes/Macintosh HD : 999.35 GB (84.37 GB free)
Recovery HD (disk2s3) <not mounted> [Recovery]: 650 MB
Samsung SSD 840 EVO 1TB disk1 : (1 TB)
EFI (disk1s1) <not mounted> : 210 MB
Macintosh SSD (disk1s2) / : 999.35 GB (351.52 GB free)
Recovery HD (disk1s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
HP Officejet Pro 8500 A909a
Apple Inc. Built-in iSight
Western Digital Ext HDD 1021 1,5 TB
EFI (disk0s1) <not mounted> : 210 MB
Boot OS X (disk0s3) <not mounted> : 650 MB
Medien Fotos Musik (disk4) /Volumes/Medien Fotos Musik : 1.50 TB (161.04 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 1.50 TB Online
Apple Internal Memory Card Reader
Apple, Inc. Keyboard Hub
Apple, Inc Apple Keyboard
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Firewire Information: ℹ️
WD My Book 111D 800mbit - 800mbit max
EFI (disk3s1) <not mounted> : 210 MB
Time Machine-Backups (disk3s2) /Volumes/Time Machine-Backups : 2.00 TB (540.10 GB free)
Recovery HD (disk3s3) <not mounted> [Recovery]: 784 MB
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/Applications/PMHMac.app
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[not loaded] com.wdc.driver.USB_64HP (1.0.0 - SDK 10.6) [Click for support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[running] com.adobe.AdobeCreativeCloud.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.micromat.TechToolProAgent.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[running] com.sony.SonyAutoLauncher.agent.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.backblaze.bzserv.plist [Click for support]
[loaded] com.bombich.ccc.plist [Click for support]
[running] com.bombich.ccchelper.plist [Click for support]
[running] com.fujifilm.importer.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[running] com.micromat.TechToolProDaemon.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[failed] PACESupport.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[running] com.amazon.cloud-player.plist [Click for support]
[running] com.backblaze.bzbmenu.plist [Click for support]
[loaded] com.koingosw.MacCleanse4Helper.Reminder.plist [Click for support]
[loaded] com.koingosw.MacCleanse4Helper.TrashWatcher.plist [Click for support]
[not loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
[not loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
Macs Fan Control UNKNOWN (missing value)
iTunesHelper UNKNOWN (missing value)
EvernoteHelper UNKNOWN (missing value)
iTunesHelper UNKNOWN Hidden (missing value)
Dropbox Programm (/Applications/Dropbox.app)
Spotify Programm (/Applications/Spotify.app)
Mac Game Store Helper Programm (/Users/[redacted]/Library/Application Support/MacGameStore.com/Helper/Mac Game Store Helper.app)
Printer Pro Desktop Programm (/Applications/Printer Pro Desktop.app)
HPEventHandler UNKNOWN (missing value)
HP Scheduler Programm (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
PCAutoSaveMng Programm (/Applications/FUJIFILM PC AutoSave/PCAutoSaveMng.app)
Internet Plug-ins: ℹ️
LogitechHarmony: Version: 2.0 - SDK 10.7 [Click for support]
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 2.3.2.6 [Click for support]
OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]
RayV: Version: 3.0.1.78 [Click for support]
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
DivXBrowserPlugin: Version: 2.0 [Click for support]
AmazonMP3DownloaderPlugin101749: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 [Click for support]
Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
QuickTime Plugin: Version: 7.7.3
NP_2020Player_IKEA: Version: 5.0.94.1 - SDK 10.6 [Click for support]
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 31 Check version
User internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 7.1 [Click for support]
Safari Extensions: ℹ️
AdBlock
ClickToFlash
Zotero Connector
GMail Counter
3rd Party Preference Panes: ℹ️
Backblaze Backup [Click for support]
Flash Player [Click for support]
Java [Click for support]
TechTool Protection [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 914.97 GB
Destinations:
Time Machine-Backups [Local]
Total size: 2.00 TB
Total number of backups: 1
Oldest backup: 2014-07-26 09:06:57 +0000
Last backup: 2014-07-26 09:06:57 +0000
Size of backup disk: Too small
Backup size 2.00 TB < (Disk used 914.97 GB X 3)
Top Processes by CPU: ℹ️
60% Finder
7% mds
6% mds_stores
5% WindowServer
3% Spotlight
Top Processes by Memory: ℹ️
1.12 GB bztransmit
223 MB com.apple.WebKit.WebContent
215 MB Safari
86 MB mds_stores
86 MB Finder
Virtual Memory Information: ℹ️
357 MB Free RAM
3.70 GB Active RAM
3.58 GB Inactive RAM
892 MB Wired RAM
15.83 GB Page-ins
100 MB Page-outs
Diagnostics Information: ℹ️
Apr 9, 2015, 02:42:46 PM Self test - passed
Apr 9, 2015, 10:09:38 AM /Library/Logs/DiagnosticReports/MacsFanControl_2015-04-09-100938_[redacted].cra sh
Apr 8, 2015, 05:13:34 PM /Library/Logs/DiagnosticReports/WindowServer_2015-04-08-171334_[redacted].cpu_r esource.diag [Click for details]
Apr 7, 2015, 06:59:32 PM /Library/Logs/DiagnosticReports/com.apple.MediaLibraryService_2015-04-07-185932 _[redacted].cpu_resource.diag [Click for details]
Apr 7, 2015, 08:51:12 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.SpeechRecognitionCor e.brokerd_2015-04-07-085112_[redacted].crash
Apr 7, 2015, 08:36:35 AM /Users/[redacted]/Library/Logs/DiagnosticReports/DictationIM_2015-04-07-083635_ [redacted].crash
Apr 6, 2015, 05:04:42 PM /Library/Logs/DiagnosticReports/Microsoft Word_2015-04-06-170442_[redacted].cpu_resource.diag [Click for details]
Any suggestions?
I appreciate any thoughts.
AndyHere's the updated report (had some time waiting for the store to go up for the watch...):
EtreCheck version: 2.1.8 (121)
Report generated 10. April 2015 08:59:54 MESZ
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (27-inch, Late 2009) (Technical Specifications)
iMac - model: iMac10,1
1 3.06 GHz Intel Core 2 Duo CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
BANK 0/DIMM1
2 GB DDR3 1067 MHz ok
BANK 1/DIMM1
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI Radeon HD 4670 - VRAM: 256 MB
iMac 2560 x 1440
System Software: ℹ️
OS X 10.10.3 (14D131) - Time since boot: 1:36:34
Disk Information: ℹ️
WDC WD1001FALS-40U9B0 disk2 : (1 TB)
EFI (disk2s1) <not mounted> : 210 MB
Macintosh HD (disk2s2) <not mounted> : 999.35 GB
Recovery HD (disk2s3) <not mounted> [Recovery]: 650 MB
Samsung SSD 840 EVO 1TB disk1 : (1 TB)
EFI (disk1s1) <not mounted> : 210 MB
Macintosh SSD (disk1s2) / : 999.35 GB (348.84 GB free)
Recovery HD (disk1s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
HP Officejet Pro 8500 A909a
Apple Inc. Built-in iSight
Western Digital Ext HDD 1021 1,5 TB
EFI (disk0s1) <not mounted> : 210 MB
Boot OS X (disk0s3) <not mounted> : 650 MB
Medien Fotos Musik (disk4) /Volumes/Medien Fotos Musik : 1.50 TB (155.68 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 1.50 TB Online
Apple Internal Memory Card Reader
Apple, Inc. Keyboard Hub
Apple, Inc Apple Keyboard
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Firewire Information: ℹ️
WD My Book 111D 800mbit - 800mbit max
EFI (disk3s1) <not mounted> : 210 MB
Time Machine-Backups (disk3s2) /Volumes/Time Machine-Backups : 2.00 TB (540.10 GB free)
Recovery HD (disk3s3) <not mounted> [Recovery]: 784 MB
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/Applications/PMHMac.app
[not loaded] com.sony.driver.dsccamFirmwareUpdaterType00 (1 - SDK 10.5) [Click for support]
/Library/Extensions
[loaded] com.sony.driver.dsccamDeviceInfo00 (1 - SDK 10.7) [Click for support]
[loaded] com.squirrels.driver.AirParrotSpeakers (1.8 - SDK 10.8) [Click for support]
[not loaded] foo.tun (1.0) [Click for support]
/System/Library/Extensions
[loaded] com.squirrels.airparrot.framebuffer (3 - SDK 10.8) [Click for support]
/Users/[redacted]/Desktop/Aufräumordner Januar 2015/Aufräumordner 2014/Aufräumordner 2013/WD Software/Extras/WD +TURBO Installer 64.app
[not loaded] com.wdc.driver.1394_64HP (1.0.1 - SDK 10.6) [Click for support]
[not loaded] com.wdc.driver.USB_64HP (1.0.0 - SDK 10.6) [Click for support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[running] com.adobe.AdobeCreativeCloud.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.micromat.TechToolProAgent.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[running] com.sony.SonyAutoLauncher.agent.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.backblaze.bzserv.plist [Click for support]
[loaded] com.bombich.ccc.plist [Click for support]
[running] com.bombich.ccchelper.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[running] com.micromat.TechToolProDaemon.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[failed] PACESupport.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[running] com.amazon.cloud-player.plist [Click for support]
[running] com.backblaze.bzbmenu.plist [Click for support]
[loaded] com.koingosw.MacCleanse4Helper.Reminder.plist [Click for support]
[loaded] com.koingosw.MacCleanse4Helper.TrashWatcher.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
Macs Fan Control-2 Programm (/Applications/Macs Fan Control-2.app)
Dropbox Programm (/Applications/Dropbox.app)
Printer Pro Desktop Programm (/Applications/Printer Pro Desktop.app)
HPEventHandler UNKNOWN (missing value)
HP Scheduler Programm (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
Internet Plug-ins: ℹ️
LogitechHarmony: Version: 2.0 - SDK 10.7 [Click for support]
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 2.3.2.6 [Click for support]
OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]
RayV: Version: 3.0.1.78 [Click for support]
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
DivXBrowserPlugin: Version: 2.0 [Click for support]
AmazonMP3DownloaderPlugin101749: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 [Click for support]
Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
QuickTime Plugin: Version: 7.7.3
NP_2020Player_IKEA: Version: 5.0.94.1 - SDK 10.6 [Click for support]
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 31 Check version
User internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 7.1 [Click for support]
Safari Extensions: ℹ️
AdBlock
ClickToFlash
Zotero Connector
GMail Counter
3rd Party Preference Panes: ℹ️
Backblaze Backup [Click for support]
Flash Player [Click for support]
Java [Click for support]
TechTool Protection [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 999.35 GB
Destinations:
Time Machine-Backups [Local]
Total size: 2.00 TB
Total number of backups: 1
Oldest backup: 2014-07-26 09:06:57 +0000
Last backup: 2014-07-26 09:06:57 +0000
Size of backup disk: Too small
Backup size 2.00 TB < (Disk used 999.35 GB X 3)
Top Processes by CPU: ℹ️
18% mds
10% Dropbox
7% WindowServer
4% mds_stores
3% fseventsd
Top Processes by Memory: ℹ️
1.12 GB bztransmit
223 MB Safari
215 MB mds_stores
198 MB com.apple.WebKit.WebContent
112 MB Finder
Virtual Memory Information: ℹ️
2.70 GB Free RAM
4.37 GB Active RAM
558 MB Inactive RAM
956 MB Wired RAM
7.31 GB Page-ins
16 KB Page-outs
Diagnostics Information: ℹ️
Apr 10, 2015, 08:09:32 AM /Library/Logs/DiagnosticReports/DesktopServicesHelper_2015-04-10-080932_[redact ed].cpu_resource.diag [Click for details]
Apr 10, 2015, 07:35:00 AM /Library/Logs/DiagnosticReports/Photo Library Migration Utility_2015-04-10-073500_[redacted].cpu_resource.diag [Click for details]
Apr 10, 2015, 07:20:59 AM Self test - passed
Apr 9, 2015, 10:04:41 PM /Library/Logs/DiagnosticReports/Aperture_2015-04-09-220441_[redacted].cpu_resou rce.diag [Click for details]
Apr 9, 2015, 09:59:22 PM /Library/Logs/DiagnosticReports/DesktopServicesHelper_2015-04-09-215922_[redact ed].cpu_resource.diag [Click for details]
Apr 9, 2015, 09:12:59 PM /Library/Logs/DiagnosticReports/Photo Library Migration Utility_2015-04-09-211259_[redacted].cpu_resource.diag [Click for details]
Apr 9, 2015, 09:09:23 PM /Library/Logs/DiagnosticReports/com.apple.library-repair.agent_2015-04-09-21092 3_[redacted].cpu_resource.diag [Click for details]
Apr 9, 2015, 08:48:37 PM /Library/Logs/DiagnosticReports/System Preferences_2015-04-09-204837_[redacted].cpu_resource.diag [Click for details]
Apr 9, 2015, 08:30:11 PM /Library/Logs/DiagnosticReports/CleanMyMac 2_2015-04-09-203011_[redacted].cpu_resource.diag [Click for details]
Apr 9, 2015, 03:43:55 PM /Library/Logs/DiagnosticReports/Dropbox109_2015-04-09-154355_[redacted].cpu_res ource.diag [Click for details]
Apr 9, 2015, 03:33:34 PM /Library/Logs/DiagnosticReports/DesktopServicesHelper_2015-04-09-153334_[redact ed].cpu_resource.diag [Click for details]
Apr 9, 2015, 03:30:52 PM /Library/Logs/DiagnosticReports/Photo Library Migration Utility_2015-04-09-153052_[redacted].cpu_resource.diag [Click for details]
Apr 9, 2015, 03:20:26 PM /Library/Logs/DiagnosticReports/Photo Library Migration Utility_2015-04-09-152026_[redacted].cpu_resource.diag [Click for details]
Apr 9, 2015, 03:17:10 PM /Library/Logs/DiagnosticReports/com.apple.library-repair.agent_2015-04-09-15171 0_[redacted].cpu_resource.diag [Click for details]
Apr 9, 2015, 10:09:38 AM /Library/Logs/DiagnosticReports/MacsFanControl_2015-04-09-100938_[redacted].cra sh
Apr 8, 2015, 05:13:34 PM /Library/Logs/DiagnosticReports/WindowServer_2015-04-08-171334_[redacted].cpu_r esource.diag [Click for details]
Apr 7, 2015, 06:59:32 PM /Library/Logs/DiagnosticReports/com.apple.MediaLibraryService_2015-04-07-185932 _[redacted].cpu_resource.diag [Click for details]
Somebody posted a very similar problem, resetting SMC helped there. Running Bench I can see normal degradation when running other tasks (i.e. from 110 CPU which is max of what I can get at the moment to 80-90 when running other apps) So it really seems to be some preset which keeps the CPU from running both cores or such.
Andy -
Late 2013 iMac running very slow
EVERYTHING is running slow. My iphoto screensaver keeps freezing, all apps open super slow (wheel spins and spins) and iCal is not syncing properly with google calendar anymore. I'm not sure what happened in the past few weeks but it has gotten bad! My computer is only a couple months old. I ran etrecheck in hopes someone can tell me what's going on. I also ran disc utility and it found nothing wrong with my hard drive. I'm running 10.9.1, 2,7 GHz Intel Core i5, 8GB memory.
Thanks in advance!! If all else fails I will head to the nearest Genius Bar.
Here is the etrecheck report:
Hardware Information:
iMac (21.5-inch, Late 2013)
iMac - model: iMac14,1
1 2.7 GHz Intel Core i5 CPU: 4 cores
8 GB RAM
Video Information:
Intel Iris Pro - VRAM: 1024 MB
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 3:30:26
Disk Information:
APPLE HDD HTS541010A9E662 disk0 : (1 TB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 999.35 GB (796.12 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
Apple Inc. iPad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.leapfrog.connect.authdaemon.plist 3rd-Party support link
[System] com.macpaw.CleanMyMac2.Agent.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
Launch Agents:
[System] com.citrix.AuthManager_Mac.plist 3rd-Party support link
[System] com.citrix.ReceiverHelper.plist 3rd-Party support link
[System] com.citrix.ServiceRecords.plist 3rd-Party support link
[System] com.oracle.java.Java-Updater.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.google.Chrome.framework.plist 3rd-Party support link
[not loaded] com.google.keystone.agent.plist 3rd-Party support link
[not loaded] com.leapfrog.connect.monitor.plist 3rd-Party support link
[not loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist 3rd-Party support link
[not loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist 3rd-Party support link
[not loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist 3rd-Party support link
User Login Items:
None
Internet Plug-ins:
FlashPlayer-10.6: Version: 12.0.0.44 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 12.0.0.44 - SDK 10.6 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
CitrixICAClientPlugIn: Version: 11.8.2 - SDK 10.7 3rd-Party support link
Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link
JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
User Internet Plug-ins:
Google Earth Web Plug-in: Version: 7.1 3rd-Party support link
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Java 3rd-Party support link
Bad Fonts:
None
Old Applications:
/Library/Application Support/Microsoft/MERP2.0
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link
Solver: Version: 1.0 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
/Applications/Microsoft Office 2011/Office
Open XML for Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Office Setup Assistant: Version: 14.3.8 - SDK 10.5 3rd-Party support link
Microsoft Alerts Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
SyncServicesAgent: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Graph: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Utility: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Office Reminders: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Upload Center: Version: 14.3.9 - SDK 10.5 3rd-Party support link
My Day: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Chart Converter: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Clip Gallery: Version: 14.3.9 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011
Microsoft PowerPoint: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Outlook: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Word: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Document Connection: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Language Register: Version: 14.3.9 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
Time Machine:
Time Machine not configured!
Top Processes by CPU:
5% ReportCrash
4% CalendarAgent
1% WindowServer
0% EtreCheck
0% coresymbolicationd
Top Processes by Memory:
890 MB CalendarAgent
49 MB Google Chrome
28 MB com.apple.WebKit.WebContent
25 MB Safari
25 MB iTunes
Virtual Memory Information:
17 MB Free RAM
1.22 GB Active RAM
1.21 GB Inactive RAM
1.03 GB Wired RAM
993 MB Page-ins
97 MB Page-outs1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve your problem.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to gather information about the state of your computer. That information goes nowhere unless you choose to share it on this page. However, you should be cautious about running any kind of program (not just a shell script) at the request of a stranger on a public message board. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them.
Here's a summary of what you need to do, if you choose to proceed: Copy a line of text from this web page into the window of another application. Wait for the script to run. It usually takes a couple of minutes. Then paste the results, which will have been copied automatically, back into a reply on this page. The sequence is: copy, paste, wait, paste again. Details follow.
4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in your browser, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin; clear; Fb='%s\n\t(%s)\n'; Fm='\n%s:\n\n%s\n'; Fr='\nRAM details:\n%s\n'; Fs='\n%s: %s\n'; Fu='user %s%%, system %s%%'; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; M () { find -L "$d" -type f | while read f; do file -b "$f" | egrep -q XML\|exec && echo $f; done; }; Pc () { o=`grep -v '^ *#' "$2"`; Pm "$1"; }; Pm () { [[ "$o" ]] && o=`sed '/^ *$/d; s/^ */ /' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o=`echo $o`; [[ ! "$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; R () { o=; [[ r -eq 0 ]]; }; SP () { system_profiler SP${1}DataType; }; id | grep -qw '80(admin)'; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; SP Software | sed '8!d;s/^ *//'; o=`SP Hardware | awk '/Mem/{print $2}'`; o=$((o<4?o:0)); Ps "Total RAM (GB)"; o=`SP Memory | sed '1,5d; /[my].*:/d'`; [[ "$o" =~ s:\ [^O]|x([^08]||0[^2]8[^0]) ]] && printf "$Fr" "$o"; o=`SP Diagnostics | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm "POST"; o=`SP USB | sed -n '1d; /:$/{s/ *:$//;x;s/\n//p;}; /V.*[(]/{s/^[^(]*/ /;H;}; /Apple/{s/.//g;h;}'`; Pm "USB"; o=`pmset -g therm | sed 's/^.*C/C/'`; [[ "$o" =~ No\ th|pms ]] && o=; Pm "Thermal conditions"; o=`pmset -g sysload | grep -v :`; [[ "$o" =~ =\ [^GO] ]] || o=; Pm "System load advisory"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; d=(/ ""); D=(System User); E=; for i in 0 1; do o=`cd ${d[$i]}L*/L*/Dia*; for f in *; do [[ "$f" =~ h$ ]] && grep -ql "^Thread c" "$f" && e=" *" || e=; awk -F_ '!/ag$/{$NF=a[split($NF,a,".")]; print $0 "'"$e"'"}' <<< "$f"; done | tail`; Pm "${D[$i]} diagnostics"; done; [[ "$o" =~ \*$ ]] && printf $'\n* Code injection\n'; o=`syslog -F bsd -k Sender kernel -k Message CReq 'GPU |hfs: Ru|I/O e|n Cause: -|NVDA\(|pagin|SATA W|ssert|timed? ?o' | tail -n25 | awk '/:/{$4=""; $5=""};1'`; Pm "Kernel messages"; o=`df -m / | awk 'NR==2 {print $4}'`; o=$((o<5120?o:0)); Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 85 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Ps "Total CPU usage" && { s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); o=${s[2]}%; Ps "CPU usage by process \"$s\" with UID ${s[1]}"; }; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); s[2]=${s[2]%[+-]}; o=$((s[2]>=25000?s[2]:0)); Ps "Mach ports used by process \"$s\" with UID ${s[1]}"; o=`kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1`; Pm "Loaded extrinsic kernel extensions"; R && o=`sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|post[fg]|x)/{print $3}'`; Pm "Extrinsic system jobs"; o=`launchctl list | sed 1d | awk '!/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'`; Pm "Extrinsic agents"; o=`for d in {/,}L*/Lau*; do M; done | grep -v com\.apple\.CSConfig | while read f; do ID=$($PB\ :Label "$f") || ID="No job label"; printf "$Fb" "$f" "$ID"; done`; Pm "launchd items"; o=`for d in /{S*/,}L*/Star*; do M; done`; Pm "Startup items"; o=`find -L /S*/L*/E* {/,}L*/{A*d,Compon,Ex,In,Keyb,Mail/B,P*P,Qu*T,Scripti,Servi,Spo}* -type d -name Contents -prune | while read d; do ID=$($PB\ :CFBundleIdentifier "$d/Info.plist") || ID="No bundle ID"; [[ "$ID" =~ ^com\.apple\.[^x]|Accusys|ArcMSR|ATTO|HDPro|HighPoint|driver\.stex|hp-fax|\.hpio|JMicron|microsoft\.MDI|print|SoftRAID ]] || printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Extrinsic loadable bundles"; o=`find -L /u*/{,*/}lib -type f | while read f; do file -b "$f" | grep -qw shared && ! codesign -v "$f" && echo $f; done`; Pm "Unsigned shared libraries"; o=`for e in DYLD_INSERT_LIBRARIES DYLD_LIBRARY_PATH; do launchctl getenv $e; done`; Pm "Environment"; o=`find -L {,/u*/lo*}/e*/periodic -type f -mtime -10d`; Pm "Modified periodic scripts"; o=`scutil --proxy | grep Prox`; Pm "Proxies"; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; Ps "DNS"; R && o=`sudo profiles -P | grep : | wc -l`; Ps "Profiles"; f=auto_master; [[ `md5 -q /etc/$f` =~ ^b166 ]] || Pc $f /etc/$f; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; Pc "hosts" <(grep -v 'host *$' /etc/hosts); Pc "User launchd" ~/.launchd*; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed 's/\..*$//;s/-[1-9]$//'; o=`find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \) | wc -l`; Ps "Restricted user files"; cd; o=`SP Fonts | egrep "Valid: N|Duplicate: Y" | wc -l`; Ps "Font problems"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist | while read f; do plutil -s "$f" >&- || echo $f; done`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in 0 1; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} file count"; done; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign ($) or a percent sign (%). If you get the percent sign, enter
exec sh
in the window and press return. You should then get a new line ending in a dollar sign.
Click anywhere in the Terminal window and paste (command-V). The text you pasted should vanish immediately. If it doesn't, press the return key.
If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know your password, or if you prefer not to enter it, just press return three times at the password prompt.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line "[Process completed]" to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report your results. No harm will be done.
8. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If it happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of Apple Support Communities ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
HT201343 So a 2009 imac running snow leopard won't mirror on a new apple tv?
Can not and late 2009 imac running snow leopard 10.6.8 mirror on a new apple tv?
Welcome to the Apple Community.
No. -
My late 2009 iMac is running slow, particularly on Mail, more so since I upgraded to Yosemite. I have run an Etrecheck but it doesn't mean too much to me. If anyone can point me to what I need to do I'll be very grateful.
Etrecheck says:
Problem description:
Imac late 2009 running slow
EtreCheck version: 2.2 (132)
Report generated 5/3/15, 4:33 PM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (21.5-inch, Late 2009) (Technical Specifications)
iMac - model: iMac10,1
1 3.06 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
Empty
BANK 1/DIMM0
Empty
BANK 0/DIMM1
2 GB DDR3 1067 MHz ok
BANK 1/DIMM1
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400 - VRAM: 256 MB
iMac 1920 x 1080
System Software: ℹ️
OS X 10.10.3 (14D136) - Time since boot: 5:5:56
Disk Information: ℹ️
ST3500418ASQ disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (308.35 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GA11N
USB Information: ℹ️
Apple Inc. Built-in iSight
Western Digital My Book 111A 1 TB
disk1s1 (disk1s1) <not mounted> : 32 KB
My Book (disk1s3) /Volumes/My Book : 1.00 TB (226.58 GB free)
Apple Internal Memory Card Reader
Apple, Inc. Keyboard Hub
Apple, Inc Apple Keyboard
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Configuration files: ℹ️
/etc/hosts - Count: 30
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Toast 10 Titanium/Toast Titanium.app
[not loaded] com.roxio.BluRaySupport (1.1.6) [Click for support]
[not loaded] com.roxio.TDIXController (1.7) [Click for support]
/Library/Application Support/LogMeIn/drivers
[loaded] com.logmein.driver.LogMeInSoundDriver (4.1.48f99) [Click for support]
/System/Library/Extensions
[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMControl (3.0.13) [Click for support]
[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMData (3.0.13) [Click for support]
[not loaded] com.ZTE.driver.ZTEUSBCDCACMData (1.3.8) [Click for support]
[not loaded] com.ZTE.driver.ZTEUSBMassStorageFilter (1.3.8) [Click for support]
[not loaded] com.novamedia.driver.IceraUSB_MSD_Bypass (1.3.0) [Click for support]
[not loaded] com.novatelwireless.driver.3G (3.0.13) [Click for support]
[not loaded] com.novatelwireless.driver.DisableAutoInstall (3.0.13) [Click for support]
[not loaded] com.option.driver.Option72 (2.15.0) [Click for support]
[not loaded] com.option.driver.OptionHS (3.26.0) [Click for support]
[not loaded] com.option.driver.OptionMSD (1.21.0) [Click for support]
[not loaded] com.option.driver.OptionQC (1.11.0) [Click for support]
[not loaded] com.pctools.iantivirus.kfs (1.0.1) [Click for support]
[not loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.39) [Click for support]
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.45) [Click for support]
[not loaded] com.vodafone.driver (3.0.9) [Click for support]
[not loaded] com.zte.driver.cdc_ecm_qmi (1.0.1) [Click for support]
[not loaded] com.zte.driver.cdc_usb_bus (1.0.1) [Click for support]
[not loaded] de.novamedia.driver.NMSmartplugSCSIDevice (1.0.1) [Click for support]
[not loaded] de.novamedia.oem.vodafone.vtp.huawei.cdc (0.0.2) [Click for support]
/System/Library/Extensions/NMHuaweiPhonesVTPCDC.kext/Contents/Resources
[not loaded] de.novamedia.driver.NMUSBCDCACMData.VTP (3.2.6) [Click for support]
/System/Library/Extensions/NovatelWireless3G.kext/Contents/Plugins
[not loaded] com.novatelwireless.driver.3GData (3.0.13) [Click for support]
/System/Library/Extensions/Vodafone.kext/Contents/Plugins
[not loaded] com.vodafone.driver.Data (3.0.9) [Click for support]
/Volumes/My Book/Extras/WD +TURBO Installer.app
[not loaded] com.wdc.driver.1394HP (1.0.9) [Click for support]
[not loaded] com.wdc.driver.USBHP (1.0.11) [Click for support]
Startup Items: ℹ️
AdobeVersionCueCS2: Path: /Library/StartupItems/AdobeVersionCueCS2
Qmaster: Path: /Library/StartupItems/Qmaster
VirtualPCOSServices: Path: /Library/StartupItems/VirtualPCOSServices
Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.cloudphotosd.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.EscrowSecurityAlert.plist
[killed] com.apple.icloud.fmfd.plist
[killed] com.apple.Maps.pushdaemon.plist
[killed] com.apple.photolibraryd.plist
[killed] com.apple.security.cloudkeychainproxy.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
10 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.awdd.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.ifdreader.plist
[failed] com.apple.mtrecorder.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.periodic-daily.plist
[killed] com.apple.softwareupdated.plist
[killed] com.apple.wdhelper.plist
8 processes killed due to memory pressure
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.CS4ServiceManager.plist [Click for support]
[loaded] com.adobe.CS5ServiceManager.plist [Click for support]
[failed] com.logmein.LMILaunchAgentFixer.plist [Click for support] [Click for details]
[running] com.logmein.logmeingui.plist [Click for support]
[running] com.logmein.logmeinguiagent.plist [Click for support]
[not loaded] com.logmein.logmeinguiagentatlogin.plist [Click for support]
[running] de.novamedia.VodafoneDeviceObserver.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.adobe.versioncueCS3.plist [Click for support]
[loaded] com.adobe.versioncueCS4.plist [Click for support]
[failed] com.apple.spirecorder.plist
[loaded] com.bombich.ccc.plist [Click for support]
[running] com.logmein.logmeinserver.plist [Click for support]
[loaded] com.logmein.raupdate.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] jp.co.canon.MasterInstaller.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Mail Application (/Applications/Mail.app)
Dropbox Application (/Applications/Dropbox.app)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
iAntiVirus Application Hidden (/Applications/iAntiVirus/iAntiVirus.app)
Internet Plug-ins: ℹ️
LogMeInSafari64: Version: 1.0.730 [Click for support]
Unity Web Player: Version: UnityPlayer version 3.5.3f3 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
LogMeIn: Version: 1.0.730 [Click for support]
Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
LogMeInSafari32: Version: 1.0.730 [Click for support]
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
SharePointBrowserPlugin: Version: 14.0.0 [Click for support]
EPPEX Plugin: Version: 10.0 [Click for support]
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
Audio Plug-ins: ℹ️
DVCPROHDAudio: Version: 1.2
3rd Party Preference Panes: ℹ️
Adobe Version Cue CS2 [Click for support]
Adobe Version Cue CS3 [Click for support]
Adobe Version Cue CS4 [Click for support]
Déjà Vu [Click for support]
Flash Player [Click for support]
Growl [Click for support]
SixtyFourSwitcher [Click for support]
Time Machine: ℹ️
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 499.25 GB Disk used: 190.89 GB
Destinations:
My Book [Local]
Total size: 1.00 TB
Total number of backups: 13
Oldest backup: 2015-04-21 19:59:59 +0000
Last backup: 2015-05-02 19:49:37 +0000
Size of backup disk: Adequate
Backup size 1.00 TB > (Disk used 190.89 GB X 3)
Top Processes by CPU: ℹ️
12% iavd
5% iAntiVirus
5% WindowServer
5% diskimages-helper
1% mdworker(5)
Top Processes by Memory: ℹ️
537 MB kernel_task
266 MB Google Chrome Helper(4)
111 MB Google Chrome
74 MB ocspd
74 MB WindowServer
Virtual Memory Information: ℹ️
1.45 GB Free RAM
2.55 GB Used RAM
59 MB Swap Used
Diagnostics Information: ℹ️
May 3, 2015, 11:26:23 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-05-03-112623_[ redacted].cpu_resource.diag [Click for details]
May 3, 2015, 11:22:17 AM Self test - passedThanks for all the replies.
I've now installed the ad blocker, thrown away the unwanted files, and thrown away a copy of Firefox that Adware said had a problematic extension.
Things are better, but still slow.
Activity Monitor shows that with just Mail, Chrome and Excel running, 2.9GB of my 4GB RAM is used. Opening InDesign (always slow) increase that to 3.2GB. But the graph stays green.
Console shows several potential problems but I don't know if any are significant. In any case I will call my Mac store tomorrow to ask their advice about RAM.
04/05/2015 18:52:05.309 mds[55]: (DiskStore.Error:1417) Unexpected file dev:16777225 storeDev:16777218 mode:41ed hint:3383189 oid:3383189 ino:3383189 fsEvents:1 /Users/leopard/Library/Mail/V2/[email protected]/INBOX.mbox/AB2DA797-EBE4-453E-82BD-8CE588E5D59D/Data/9/6/6/Attachments/669999/5 -- /Users/leopard/Library/Mail/V2/[email protected]/INBOX.mbox/AB2DA797-EBE4-453E-82BD-8CE588E5D59D/Data/9/6/6/Attachments/669999/5
04/05/2015 18:52:05.309 mds[55]: (DiskStore.Error:1417) Unexpected file dev:16777225 storeDev:16777218 mode:41ed hint:3375445 oid:3375445 ino:3375445 fsEvents:1 /Users/leopard/Library/Mail/V2/[email protected]/INBOX.mbox/AB2DA797-EBE4-453E-82BD-8CE588E5D59D/Data/9/6/6/Messages -- /Users/leopard/Library/Mail/V2/[email protected]/INBOX.mbox/AB2DA797-EBE4-453E-82BD-8CE588E5D59D/Data/9/6/6/Messages
04/05/2015 18:52:10.564 com.apple.backupd-helper[66]: Attempt to use XPC with a MachService that has HideUntilCheckIn set. This will result in unpredictable behavior: com.apple.backupd.status.xpc
04/05/2015 18:52:11.090 com.apple.backupd-helper[66]: Attempt to use XPC with a MachService that has HideUntilCheckIn set. This will result in unpredictable behavior: com.apple.backupd.status.xpc
04/05/2015 18:52:12.727 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
04/05/2015 18:52:13.021 Mail[309]: XOAUTH2 requires user
04/05/2015 18:52:13.022 Mail[309]: Failed to start the SASL connection
SASL(-1): generic failure: XOAUTH2 requires user
04/05/2015 18:52:14.284 helpd[296]: Cannot find executable for CFBundle 0x7fb412caabe0 </Library/Documentation/Help/iWorkFunctionsHelp.help> (not loaded)
04/05/2015 18:52:15.085 helpd[296]: Cannot find executable for CFBundle 0x7fb412d1f540 </Library/Documentation/Help/X422MFPHelp.help> (not loaded)
04/05/2015 18:52:17.455 helpd[296]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary on line 1. Parsing will be abandoned. Break on _CFPropertyListMissingSemicolon to debug.
04/05/2015 18:52:17.456 helpd[296]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary on line 1. Parsing will be abandoned. Break on _CFPropertyListMissingSemicolon to debug.
04/05/2015 18:52:21.737 helpd[296]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary on line 3. Parsing will be abandoned. Break on _CFPropertyListMissingSemicolon to debug.
04/05/2015 18:52:21.738 helpd[296]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary on line 3. Parsing will be abandoned. Break on _CFPropertyListMissingSemicolon to debug.
04/05/2015 18:52:23.292 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
04/05/2015 18:52:31.811 AddressBookManager[428]: Validate metadata timed out, cancelling
04/05/2015 18:52:33.395 accountsd[262]: AIDA Notification plugin running
04/05/2015 18:52:33.396 accountsd[262]: Enter ShareKitAccountEnabler - didChangeWithType - type=2 for account [email protected] (A9323757-5224-408D-AE23-0CB83451E046).
04/05/2015 18:52:33.467 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
04/05/2015 18:52:33.573 accountsd[262]: AIDA Notification plugin running
04/05/2015 18:52:33.574 accountsd[262]: Enter ShareKitAccountEnabler - didChangeWithType - type=2 for account [email protected] (A9323757-5224-408D-AE23-0CB83451E046).
04/05/2015 18:52:33.922 accountsd[262]: AIDA Notification plugin running
04/05/2015 18:52:33.923 accountsd[262]: Enter ShareKitAccountEnabler - didChangeWithType - type=2 for account [email protected] (D9A0E166-5A9D-4D1B-B82F-E4CA68F064F3).
04/05/2015 18:52:34.068 accountsd[262]: AIDA Notification plugin running
04/05/2015 18:52:34.068 accountsd[262]: Enter ShareKitAccountEnabler - didChangeWithType - type=2 for account [email protected] (D9A0E166-5A9D-4D1B-B82F-E4CA68F064F3).
04/05/2015 18:52:34.354 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
04/05/2015 18:52:35.161 icbaccountsd[430]: Connection error while checking Apple Internalness. Error: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7fe8584355d0 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}
04/05/2015 18:52:35.597 helpd[296]: Could not find access page in directory /Applications/Carbon Copy Cloner/Carbon Copy Cloner.app/Contents/Resources/Help
04/05/2015 18:52:35.598 helpd[296]: Could not find access page in directory /Applications/Carbon Copy Cloner/Carbon Copy Cloner.app/Contents/Resources/Help
04/05/2015 18:52:35.612 helpd[296]: Could not find access page in directory /Applications/Final Cut Pro Studio/Final Cut Pro.app/Contents/Resources/English.lproj/Final Cut Pro Help
04/05/2015 18:52:35.613 helpd[296]: Could not find access page in directory /Applications/Final Cut Pro Studio/Final Cut Pro.app/Contents/Resources/English.lproj/Final Cut Pro Help
04/05/2015 18:52:37.542 mds[55]: (DiskStore.Error:1417) Unexpected file dev:16777225 storeDev:16777218 mode:41ed hint:3111641 oid:3111641 ino:3111641 fsEvents:1 /Users/leopard/Library/Mail/V2/[email protected]@imap.gmail.com -- /Users/leopard/Library/Mail/V2/[email protected]@imap.gmail.com
04/05/2015 18:52:37.542 mds[55]: (DiskStore.Error:1417) Unexpected file dev:16777225 storeDev:16777218 mode:41ed hint:3078032 oid:3078032 ino:3078032 fsEvents:1 /Users/leopard/Library/Mail/V2/[email protected] -- /Users/leopard/Library/Mail/V2/[email protected]
04/05/2015 18:52:37.542 mds[55]: (DiskStore.Error:1417) Unexpected file dev:16777225 storeDev:16777218 mode:41ed hint:3096791 oid:3096791 ino:3096791 fsEvents:1 /Users/leopard/Library/Mail/V2/[email protected]/[Google Mail].mbox/Spam.mbox -- /Users/leopard/Library/Mail/V2/[email protected]/[Google Mail].mbox/Spam.mbox
04/05/2015 18:52:37.542 mds[55]: (DiskStore.Error:1417) Unexpected file dev:16777225 storeDev:16777218 mode:41ed hint:3112877 oid:3112877 ino:3112877 fsEvents:1 /Users/leopard/Library/Mail/V2/[email protected]@imap.gmail.com -- /Users/leopard/Library/Mail/V2/[email protected]@imap.gmail.com
04/05/2015 18:52:37.542 mds[55]: (DiskStore.Error:1417) Unexpected file dev:16777225 storeDev:16777218 mode:41ed hint:3105498 oid:3105498 ino:3105498 fsEvents:1 /Users/leopard/Library/Mail/V2/Mailboxes -- /Users/leopard/Library/Mail/V2/Mailboxes
04/05/2015 18:52:39.465 sandboxd[328]: ([430]) icbaccountsd(430) deny mach-lookup com.apple.CrashReporterSupportHelper
04/05/2015 18:52:42.205 com.apple.backupd[433]: Starting automatic backup
04/05/2015 18:52:43.308 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
04/05/2015 18:52:50.022 com.apple.backupd[433]: Backing up to /dev/disk1s3: /Volumes/My Book/Backups.backupdb
04/05/2015 18:53:40.588 mapspushd[322]: 2015-05-04 18:53:40.588, 322, 42c4fc20, [MapsAnnouncements]: server returned error: 404 for URL http://gspe21.ls.apple.com/config/announcements?hardware=iMac10,1&lang=en&os=osx &os_build=14D136&os_version=10.10.3
04/05/2015 18:53:40.589 mapspushd[322]: 2015-05-04 18:53:40.588, 322, 42c4fc20, [MapsAnnouncements]: Failed to load announcements document: Error Domain=GEOErrorDomain Code=-601 "The operation couldn’t be completed. (GEOErrorDomain error -601.)" UserInfo=0x7fba42c4deb0 {NSErrorFailingURLStringKey=http://gspe21.ls.apple.com/config/announcements?hardware=iMac10,1&lang=en&os=osx &os_build=14D136&os_version=10.10.3, HTTP Status Code=404}
04/05/2015 18:53:40.989 com.apple.xpc.launchd[1]: (com.apple.quicklook[440]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.quicklook
04/05/2015 18:53:41.159 nbagent[439]: XPC Activity invoked with state=0
04/05/2015 18:53:41.160 nbagent[439]: XPC Activity invoked with state=2
04/05/2015 18:53:41.329 storeaccountd[317]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7ff9a8580770> connection from pid 439 with interface <AccountServiceInterface: 0x7ff9a8598880> (PID 439)
04/05/2015 18:53:41.739 periodic-wrapper[441]: Running daily periodic task.
04/05/2015 18:53:43.613 storeaccountd[317]: ADI: {
"Accept-Ranges" = bytes;
"Cache-Control" = "max-age=14400";
Connection = "Keep-Alive";
"Content-Encoding" = gzip;
"Content-Language" = "en-us";
"Content-Length" = 793;
"Content-Type" = "application/x-apple-plist";
Date = "Mon, 04 May 2015 17:53:43 GMT";
Etag = "\"e20-5071070ddab80\"";
Expires = "Mon, 04 May 2015 21:53:43 GMT";
"Keep-Alive" = "timeout=15, max=281";
"Last-Modified" = "Tue, 04 Nov 2014 23:01:18 GMT";
Server = Apache;
04/05/2015 18:53:44.006 sandboxd[328]: ([447]) nbstated(447) deny ipc-posix-shm-read-data com.apple.AppleDatabaseChanged
04/05/2015 18:53:58.000 kernel[0]: hfs: mounted Recovery HD on device disk0s3
04/05/2015 18:53:58.472 mdworker[366]: (ImportBailout.Error:1325) Asked to exit for Diskarb
04/05/2015 18:53:58.474 mdworker[435]: (ImportBailout.Error:1325) Asked to exit for Diskarb
04/05/2015 18:53:58.476 mdworker[436]: (ImportBailout.Error:1325) Asked to exit for Diskarb
04/05/2015 18:53:58.476 mdworker[437]: (ImportBailout.Error:1325) Asked to exit for Diskarb
04/05/2015 18:53:58.478 CoreServicesUIAgent[359]: unexpected message <OS_xpc_error: <error: 0x7fff76be0c60> { count = 1, contents =
"XPCErrorDescription" => <string: 0x7fff76be0f70> { length = 18, contents = "Connection invalid" }
}>
04/05/2015 18:53:58.478 mdworker[438]: (ImportBailout.Error:1325) Asked to exit for Diskarb
04/05/2015 18:53:58.558 fseventsd[42]: Logging disabled completely for device:1: /Volumes/Recovery HD
04/05/2015 18:53:58.565 mds[55]: (Volume.Normal:2464) volume:0x7f96c413b000 ********** Bootstrapped Creating a default store:0 SpotLoc:(null) SpotVerLoc:(null) occlude:0 /Volumes/Recovery HD
04/05/2015 18:53:58.000 kernel[0]: hfs: unmount initiated on Recovery HD on device disk0s3
04/05/2015 18:56:38.724 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
04/05/2015 18:56:39.031 Mail[309]: XOAUTH2 requires user
04/05/2015 18:56:39.031 Mail[309]: Failed to start the SASL connection
SASL(-1): generic failure: XOAUTH2 requires user
04/05/2015 18:56:40.704 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
04/05/2015 18:56:40.977 Mail[309]: XOAUTH2 requires user
04/05/2015 18:56:40.977 Mail[309]: Failed to start the SASL connection
SASL(-1): generic failure: XOAUTH2 requires user
04/05/2015 18:56:43.160 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
04/05/2015 18:56:43.428 Mail[309]: XOAUTH2 requires user
04/05/2015 18:56:43.428 Mail[309]: Failed to start the SASL connection
SASL(-1): generic failure: XOAUTH2 requires user
04/05/2015 18:57:00.920 WindowServer[154]: CGXDisplayDidWakeNotification [729933074334]: posting kCGSDisplayDidWake
04/05/2015 18:57:00.920 WindowServer[154]: handle_will_sleep_auth_and_shield_windows: Deferring.
04/05/2015 18:57:01.086 identityservicesd[287]: <IMMacNotificationCenterManager: 0x7fd52247b130>: notification observer: com.apple.iChat notification: __CFNotification 0x7fd522414040 {name = _NSDoNotDisturbDisabledNotification}
04/05/2015 18:57:01.235 identityservicesd[287]: <IMMacNotificationCenterManager: 0x7fd52247b130>: NC Disabled: NO
04/05/2015 18:57:01.241 identityservicesd[287]: <IMMacNotificationCenterManager: 0x7fd52247b130>: DND Enabled: NO
04/05/2015 18:57:01.242 identityservicesd[287]: <IMMacNotificationCenterManager: 0x7fd52247b130>: Updating enabled: YES (Topics: (
04/05/2015 18:57:06.630 com.apple.backupd[433]: Will copy (547 KB) from Macintosh HD
04/05/2015 18:57:06.720 com.apple.backupd[433]: Found 14392 files (112.99 GB) needing backup
04/05/2015 18:57:06.728 com.apple.backupd[433]: 136.19 GB required (including padding), 118.1 GB available
04/05/2015 18:57:09.840 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
04/05/2015 18:57:10.119 Mail[309]: XOAUTH2 requires user
04/05/2015 18:57:10.119 Mail[309]: Failed to start the SASL connection
SASL(-1): generic failure: XOAUTH2 requires user
04/05/2015 18:57:12.387 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
04/05/2015 18:57:12.668 Mail[309]: XOAUTH2 requires user
04/05/2015 18:57:12.669 Mail[309]: Failed to start the SASL connection
SASL(-1): generic failure: XOAUTH2 requires user
04/05/2015 18:57:14.340 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
04/05/2015 18:57:14.619 Mail[309]: XOAUTH2 requires user
04/05/2015 18:57:14.619 Mail[309]: Failed to start the SASL connection
SASL(-1): generic failure: XOAUTH2 requires user
04/05/2015 18:57:14.620 com.apple.backupd[433]: Deleted backup /Volumes/My Book/Backups.backupdb/Paul Breeden’s imac (2)/2015-05-02-204937 containing 782.8 MB; 118.88 GB now available, 136.19 GB required
04/05/2015 18:57:22.106 com.apple.backupd[433]: Deleted backup /Volumes/My Book/Backups.backupdb/Paul Breeden’s imac (2)/2015-05-03-181125 containing 31.6 MB; 118.92 GB now available, 136.19 GB required
04/05/2015 18:57:22.108 com.apple.backupd[433]: Removed 2 expired backups so far, more space is needed - deleting oldest backups to make room
04/05/2015 18:57:22.281 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
04/05/2015 18:57:22.562 Mail[309]: XOAUTH2 requires user
04/05/2015 18:57:22.562 Mail[309]: Failed to start the SASL connection
SASL(-1): generic failure: XOAUTH2 requires user
04/05/2015 18:57:47.959 com.apple.backupd[433]: Deleted backup /Volumes/My Book/Backups.backupdb/Paul Breeden’s imac (2)/2015-04-25-125849 containing 2.94 GB; 121.86 GB now available, 136.19 GB required
04/05/2015 18:57:47.960 com.apple.backupd[433]: Removed 3 expired backups so far, more space is needed - deleting oldest backups to make room
04/05/2015 18:58:01.552 com.apple.backupd[433]: Deleted backup /Volumes/My Book/Backups.backupdb/Paul Breeden’s imac (2)/2015-04-26-110446 containing 6.31 GB; 128.17 GB now available, 136.19 GB required
04/05/2015 18:58:01.554 com.apple.backupd[433]: Removed 4 expired backups so far, more space is needed - deleting oldest backups to make room
04/05/2015 18:58:30.290 com.apple.backupd[433]: Deleted backup /Volumes/My Book/Backups.backupdb/Paul Breeden’s imac (2)/2015-04-27-095120 containing 110.88 GB; 239.05 GB now available, 136.19 GB required
04/05/2015 18:58:30.290 com.apple.backupd[433]: Deleted 5 backups containing 120.95 GB total; 239.05 GB now available, 136.19 GB required
04/05/2015 18:58:30.290 com.apple.backupd[433]: Backup date range was shortened: oldest backup is now Apr 28, 2015
04/05/2015 18:59:01.076 com.apple.xpc.launchd[1]: (com.apple.quicklook[533]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.quicklook
04/05/2015 18:59:09.015 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
04/05/2015 18:59:10.846 nsurlstoraged[308]: purgeEntireFileSystemStore - failed to rename the current cache dir /Users/leopard/Library/Containers/com.apple.mail/Data/Library/Caches/com.apple. mail/fsCachedData to new cache dir /var/folders/wv/x9z7l4911p33dv8jyv6nby6m0000gn/T/fsCachedData_remove. Errno=18
04/05/2015 18:59:14.837 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
04/05/2015 18:59:51.249 spindump[412]: Saved spin report for System Preferences version 14.0 (14.0) to /Library/Logs/DiagnosticReports/System Preferences_2015-05-04-185951_Paul-Breedens-imac-5.spin
04/05/2015 19:00:05.000 kernel[0]: process WindowServer[154] caught causing excessive wakeups. Observed wakeups rate (per sec): 157; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 66094
04/05/2015 19:00:05.871 com.apple.xpc.launchd[1]: (com.apple.ReportCrash.Root[544]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.ReportCrash.DirectoryService
04/05/2015 19:00:05.875 SubmitDiagInfo[340]: Couldn't load config file from on-disk location. Falling back to default location. Reason: Won't serialize in _readDictionaryFromJSONData due to nil object
04/05/2015 19:00:11.473 spindump[412]: Saved wakeups_resource.diag report for WindowServer version ??? (???) to /Library/Logs/DiagnosticReports/WindowServer_2015-05-04-190011_Paul-Breedens-im ac-5.wakeups_resource.diag
04/05/2015 19:00:56.197 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
04/05/2015 19:00:56.530 iconservicesd[59]: Failed to move temp file /Library/Caches/com.apple.iconservices.store/B9FF2D6E-5D0C-1218-402C-B706F28B0A 68.isdata.tmp to /Library/Caches/com.apple.iconservices.store/B9FF2D6E-5D0C-1218-402C-B706F28B0A 68.isdata with error: Error Domain=NSCocoaErrorDomain Code=516 "“B9FF2D6E-5D0C-1218-402C-B706F28B0A68.isdata.tmp” couldn’t be moved to “com.apple.iconservices.store” because an item with the same name already exists." UserInfo=0x7fb949c13070 {NSSourceFilePathErrorKey=/Library/Caches/com.apple.iconservices.store/B9FF2D6E -5D0C-1218-402C-B706F28B0A68.isdata.tmp, NSUserStringVariant=(
Move
), NSDestinationFilePath=/Library/Caches/com.apple.iconservices.store/B9FF2D6E-5D0 C-1218-402C-B706F28B0A68.isdata, NSFilePath=/Library/Caches/com.apple.iconservices.store/B9FF2D6E-5D0C-1218-402C -B706F28B0A68.isdata.tmp, NSUnderlyingError=0x7fb949c11ba0 "The operation couldn’t be completed. File exists"}
04/05/2015 19:00:57.204 QuickLookSatellite[545]: Failed to obtain sandbox extension for path=/Users/leopard/Library/Caches/com.apple.quicklook.satellite. Errno:1
04/05/2015 19:00:57.211 QuickLookSatellite[545]: Failed to obtain sandbox extension for path=/Users/leopard/Library/Caches/com.apple.quicklook.satellite. Errno:1
04/05/2015 19:00:57.796 QuickLookSatellite[545]: CGSConnectionByID: 0 is not a valid connection ID.
04/05/2015 19:00:57.796 QuickLookSatellite[545]: Invalid Connection ID 0
04/05/2015 19:01:02.753 sandboxd[328]: ([545]) QuickLookSatelli(545) deny file-issue-extension /Users/leopard/Library/Caches/com.apple.quicklook.satellite
04/05/2015 19:01:02.824 sandboxd[328]: ([545]) QuickLookSatelli(545) deny mach-lookup com.apple.nsurlstorage-cache
04/05/2015 19:01:02.837 sandboxd[328]: ([545]) QuickLookSatelli(545) deny file-issue-extension /Users/leopard/Library/Caches/com.apple.quicklook.satellite
04/05/2015 19:01:02.896 sandboxd[328]: ([545]) QuickLookSatelli(545) deny mach-lookup com.apple.nsurlstorage-cache
04/05/2015 19:01:08.015 com.apple.xpc.launchd[1]: (com.apple.quicklook.satellite.7940DB53-496F-47D2-87E2-C3EE3CBF1E27[545]) Service exited due to signal: Killed: 9
04/05/2015 19:01:19.128 apsd[75]: Illegal subject name missing 'courier.push.apple.com' (2.5.4.3): ({
label = "2.5.4.6";
"localized label" = "2.5.4.6";
type = string;
value = US;
label = "2.5.4.8";
"localized label" = "2.5.4.8";
type = string;
value = California;
label = "2.5.4.7";
"localized label" = "2.5.4.7";
type = string;
value = Cupertino;
label = "2.5.4.10";
"localized label" = "2.5.4.10";
type = string;
value = "Apple Inc.";
label = "2.5.4.3";
"localized label" = "2.5.4.3";
type = string;
value = "courier.sandbox.push.apple.com";
04/05/2015 19:01:24.087 Adobe InDesign CS5[550]: WARNING: The Gestalt selector gestaltSystemVersion is returning 10.9.3 instead of 10.10.3. Use NSProcessInfo's operatingSystemVersion property to get correct system version number.
Call location:
04/05/2015 19:01:24.087 Adobe InDesign CS5[550]: 0 CarbonCore 0x93ff9291 ___Gestalt_SystemVersion_block_invoke + 135
04/05/2015 19:01:24.087 Adobe InDesign CS5[550]: 1 libdispatch.dylib 0x9a9460b5 dispatch_once_f + 251
04/05/2015 19:01:24.087 Adobe InDesign CS5[550]: 2 libdispatch.dylib 0x9a9470d8 dispatch_once + 31
04/05/2015 19:01:24.088 Adobe InDesign CS5[550]: 3 CarbonCore 0x93f7269d _Gestalt_SystemVersion + 1050
04/05/2015 19:01:24.088 Adobe InDesign CS5[550]: 4 CarbonCore 0x93f717c0 Gestalt + 150
04/05/2015 19:01:24.088 Adobe InDesign CS5[550]: 5 AdobeAFL 0x016ebfae _ZN5adobe3afl12MacFileUtils13AFileToFSSpecERKNS0_5AFileER6FSSpec + 5254
04/05/2015 19:01:24.088 Adobe InDesign CS5[550]: 6 ??? 0x8feb70b3 0x0 + 2414571699
04/05/2015 19:01:28.908 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
04/05/2015 19:01:28.952 Adobe InDesign CS5[550]: The function ‘CGSFlushWindow’ is obsolete and will be removed in an upcoming update. Unfortunately, this application, or a library it uses, is using this obsolete function, and is thereby contributing to an overall degradation of system performance. Please use `CGSFlushWindowContentRegion' instead.
04/05/2015 19:01:29.229 Mail[309]: XOAUTH2 requires user
04/05/2015 19:01:29.229 Mail[309]: Failed to start the SASL connection
SASL(-1): generic failure: XOAUTH2 requires user
Hope this isn't too much ... thanks again for everyone's input. -
My hard drive is slower than ever - Late 2009 iMac - help requested
I was testing my hard disk via BlackMagic Disk Speed Test across the network (for copying files from my MacBook Pro to my Late 2009 iMac, and I was shocked at the write speeds.
Because of this, I went to the machine and ran local tests, both BlackMagic and xbench. Suddenly I was horrified when I saw the performance for write operations well below the speeds I'd observed in the past. Luckily, I had saved xbench files so I had the ability to compare old disk tests. In the summer of 2013 running 10.7.3, this same hard drive had an uncached write speed of 116 MB/s [4K blocks] and 94 MB/s [256K block]. Now, the drive running under 10.9.5 is performing very inconsistently, with top speeds around 80 MB/s and averages more like 50 MB/s.
I cannot think of any significant changes to tools or background applications installed since that time, so I ran EtreCheck -- the results of which I'm pasting below.
Any guidance as to what I should test would be greatly appreciated. Thanks for reading! --
Chris
Problem description:
Hard disk slowed to less than half the speed from Mac OS X 10.7.3, as I am now on 10.9.5 and the speed appears to be roughly 40M/s uncached write down from 119M/s previously. I am using the same drive, memory and most of the same applications.
The only large difference is the OS.
EtreCheck version: 2.1.8 (121)
Report generated March 8, 2015 at 3:30:34 PM CDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (27-inch, Late 2009) (Technical Specifications)
iMac - model: iMac10,1
1 3.06 GHz Intel Core 2 Duo CPU: 2-core
12 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1067 MHz ok
BANK 1/DIMM0
4 GB DDR3 1067 MHz ok
BANK 0/DIMM1
2 GB DDR3 1067 MHz ok
BANK 1/DIMM1
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI Radeon HD 4670 - VRAM: 256 MB
iMac 2560 x 1440
System Software: ℹ️
OS X 10.9.5 (13F34) - Time since boot: 3 days 1:55:43
Disk Information: ℹ️
Hitachi HDE721010SLA330 disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
myMac (disk0s2) / : 999.35 GB (204.80 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GA11N
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader 63.86 GB
LYNX (disk1s1) /Volumes/LYNX : 63.85 GB (57.95 GB free)
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Firewire Information: ℹ️
WD My Book 111D 800mbit - 800mbit max
EFI (disk3s1) <not mounted> : 210 MB
My Book 2TB (disk3s2) /Volumes/My Book 2TB : 2.00 TB (966.24 GB free)
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/ExpanDrive.app
[not loaded] com.expandrive.filesystems.strongfuse (2.5.6 - SDK 10.6) [Click for support]
/Applications/NetShade.app
[not loaded] foo.tap (1.0) [Click for support]
[not loaded] foo.tun (1.0) [Click for support]
/Applications/Parallels Access.app
[loaded] com.parallels.virtualsound (1.0 22641.906168 - SDK 10.6) [Click for support]
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hidhook (9.0 24229.991745) [Click for support]
[not loaded] com.parallels.kext.hypervisor (9.0 24229.991745) [Click for support]
[not loaded] com.parallels.kext.netbridge (9.0 24229.991745) [Click for support]
[not loaded] com.parallels.kext.usbconnect (9.0 24229.991745) [Click for support]
[not loaded] com.parallels.kext.vnic (9.0 24229.991745) [Click for support]
/System/Library/Extensions
[loaded] com.globaldelight.driver.BoomDevice (1.1 - SDK 10.9) [Click for support]
[loaded] com.globaldelight.driver.VoilaDevice (1.1 - SDK 10.1) [Click for support]
[loaded] org.dungeon.driver.SATSMARTDriver (1.1 - SDK 10.6) [Click for support]
Problem System Launch Agents: ℹ️
[failed] com.apple.AddressBook.SourceSync.plist [Click for details]
Launch Agents: ℹ️
[running] com.epson.eventmanager.agent.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[running] com.parallels.mobile.prl_deskctl_agent.launchagent.plist [Click for support]
[running] com.parallels.mobile.startgui.launchagent.plist [Click for support]
[loaded] org.macosforge.xquartz.startx.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.cocoatech.pathfinder.SMFHelper7.plist [Click for support]
[running] com.daz3d.content_management_service.plist [Click for support]
[loaded] com.ea.origin.ESHelper.plist [Click for support]
[running] com.freemacsoft.appcleanerd.plist [Click for support]
[loaded] com.github.GitHub.GHInstallCLI.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.marketcircle.billingspro.accessd.plist [Click for support]
[loaded] com.marketcircle.billingspro.backupd.plist [Click for support]
[loaded] com.marketcircle.billingspro.configd.plist [Click for support]
[running] com.marketcircle.billingspro.httpd.plist [Click for support]
[running] com.marketcircle.billingspro.portsd.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[running] com.parallels.mobile.dispatcher.launchdaemon.plist [Click for support]
[loaded] com.parallels.mobile.kextloader.launchdaemon.plist [Click for support]
[loaded] com.raynersw.nshctldo.plist [Click for support]
[running] com.stclairsoft.AppTamerAgent.plist [Click for support]
[loaded] com.timesoftware.timemachineeditor.backup-auto.plist [Click for support]
[loaded] com.timesoftware.timemachineeditor.helper.plist [Click for support]
[running] com.zqueue.servetome-server.plist [Click for support]
[loaded] org.macosforge.xquartz.privileged_startx.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.valvesoftware.steamclean.plist [Click for support]
[loaded] de.metaquark.appfresh.plist [Click for support]
[running] ws.agile.1PasswordAgent.plist [Click for support]
User Login Items: ℹ️
TotalSpaces2 Application (/Applications/TotalSpaces2.app)
Macs Fan Control Application (/Applications/Macs Fan Control.app)
App Tamer Application (/Applications/App Tamer.app)
Default Folder X Helper Application (/Library/PreferencePanes/Default Folder X.prefPane/Contents/Resources/Default Folder X Helper.app)
Bartender Application (/Applications/Bartender.app)
Dropbox Application (/Applications/Dropbox.app)
AppCleaner Helper Application (/Applications/AppCleaner.app/Contents/Library/LoginItems/AppCleaner Helper.app)
Box Sync Application (/Applications/Box Sync.app)
Fantastical Application (/Applications/Fantastical.app)
CopyLess Application Hidden (/Applications/CopyLess.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Default Browser: Version: 537 - SDK 10.9
SharePointBrowserPlugin: Version: 14.4.2 - SDK 10.6 [Click for support]
AmazonMP3DownloaderPlugin101750: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 [Click for support]
Unity Web Player: Version: UnityPlayer version 4.3.5f1 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.30317.0 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 31 Check version
Safari Extensions: ℹ️
AdBlock
My eBay Manager
1Password
Quickscript
DirectLinks
Tabletoy
ShowPass
Ember
Search Netflix from Wikipedia
PopSearch
Ultimate Status Bar
The Camelizer - Amazon Price Tracker
musicbox
Duplicate Tab Button
The Tracktor
BackTrack
Open in Internet Explorer
Social Fixer
QuickNuke
InvisibleHand
3rd Party Preference Panes: ℹ️
Default Folder X [Click for support]
FinderPop [Click for support]
Flash Player [Click for support]
Java [Click for support]
Perian [Click for support]
Printopia [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
myMac: Disk size: 999.35 GB Disk used: 794.55 GB
Destinations:
My Book 2TB [Local]
Total size: 2.00 TB
Total number of backups: 108
Oldest backup: 2013-08-09 19:35:21 +0000
Last backup: 2015-03-08 18:41:10 +0000
Size of backup disk: Too small
Backup size 2.00 TB < (Disk used 794.55 GB X 3)
Top Processes by CPU: ℹ️
5% WindowServer
2% coreaudiod
1% Box Sync Monitor
1% ScreensharingAgent
1% Boom
Top Processes by Memory: ℹ️
941 MB Safari
438 MB mds_stores
438 MB iPhoto
425 MB Finder
399 MB com.apple.IconServicesAgent
Virtual Memory Information: ℹ️
1.67 GB Free RAM
5.87 GB Active RAM
4.20 GB Inactive RAM
1.15 GB Wired RAM
3.83 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Mar 7, 2015, 11:20:50 PM /Users/[redacted]/Library/Logs/DiagnosticReports/AddressBookSourceSync_2015-03- 07-232050_[redacted].crashHi Eric -
I did a horrible job of explaining *when* the slow performance became noticeable. These changes did not happen when I installed Mavericks, I just don't have benchmarks *saved* to give the support community exact numbers after Mavericks was installed. The performance at that time was roughly the same, although you might recall that the old app xbench no longer worked to give a comparison because one or more of the sections of testing wouldn't work (memory, if I recall correctly, although I will run it when I am back at that machine and post here).
In any case, the only significant change since the slow down is the OS, but the decline in performance was noticed in the fall. It wasn't until I tried this network copying task the other day that I decided to run BlackMagic's test. This is when I realized I should go check the performance on the local machine. Having already run through many of the generic recommendations, I thought perhaps someone here who has a much deeper understanding of the storage abstraction layer would have guidance on specific preference files that might be corrupted since I can't find any tool to check them. I've noticed that many of the people seeking guidance are not very technical and the advice is similarly geared. I'm sure I could spend a little time this week finding comparable tools in Mac OS X to those I'd have used in the past on Windows (Sysinternals) to do real time debugging and process analysis.
So far I have found that there were a few processes running high, like the dashboard client, so I moved (deleted) the preference file and rebooted. This resulted in the gain to that 60 MB/sec write performance (up from the low of 40 MB/sec), but there must be other areas yet unexplored.
At this point I'm considering a fresh install, but I'd been told in previous exchanges when I first started developing on Macs (2008) that fresh installs were rarely the best solution on Macs.
Can you give me guidance on that? You probably know that in the Windows world it is often (depending on how you define often) necessary to format and reinstall the OS. As a long time systems architect developing everything from device drivers to enterprise solutions, I see that as a result of the attempts to maintain legacy support for so long and the convoluted resulting APIs and failure to make real fixes for fear of causing problems with older hardware and software. Would you suggest erasing and reinstalling?
@BobHarris - I know that's a problem and it's why I monitor the drive more than I do drives in other systems. My drive didn't qualify for replacement, but I think Apple doesn't always do a good job with the recalls. I was very fortunate that my old white MacBook qualified for quite a few replacement parts so it's a great browsing-the-web computer now, but at its age, it isn't capable of running most of the apps I need. I have considered selling the 27" iMac but when I last had it in for warranty repair, the DisplayPort was misaligned to the case, so I'm going to have to pay labor just to get it popped open to fix that (since the service center says they didn't cause the DP problem - although they must have!)... In any case, if I have to spend that money, I might as well use the drive doubler kit since I never use the optical drive in that box anyway. Mostly I love having it because of the gorgeous big screen. That being said, costs of repairs are silly when I can just buy another used MBP circa 2012 and get twice the processing power then use a CalDigit dock like the one I use with my existing MBP to use an inexpensive HD TV for the monitor.
Thanks for the replies folks - the input is awesome!
Chris -
here is my etrecheck. Any help is appreciated
Hardware Information:
iMac (21.5-inch, Late 2009)
iMac - model: iMac10,1
1 3.06 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information:
NVIDIA GeForce 9400 - VRAM: 256 MB
System Software:
OS X 10.9.1 (13B42) - Uptime: 1 day 17:29:18
Disk Information:
ST3500418ASQ disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 391.48 GB (245.88 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
BOOTCAMP (disk0s4) /Volumes/BOOTCAMP: 107.76 GB (94.95 GB free)
OPTIARC DVD RW AD-5680H
USB Information:
Apple, Inc. Keyboard Hub
Mitsumi Electric Apple Optical USB Mouse
Apple, Inc Apple Keyboard
Seagate FA GoFlex Desk 2 TB
EFI (disk1s1) <not mounted>: 209.7 MB
Time Machine Backups (disk1s2) /Volumes/Time Machine Backups: 2 TB (1.56 TB free)
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Canon MX870 series
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.carbonite.launchd.carbonitedaemon.plist 3rd-Party support link
[System] com.crashplan.engine.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
Launch Agents:
[System] com.carbonite.launchd.carbonitealerts.plist 3rd-Party support link
[System] com.carbonite.launchd.carbonitestatus.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.crashplan.javacheck.plist 3rd-Party support link
[not loaded] com.facebook.videochat.[redacted].plist 3rd-Party support link
[not loaded] com.google.keystone.agent.plist 3rd-Party support link
[not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist 3rd-Party support link
[not loaded] uk.co.markallan.clamxav.freshclam.plist 3rd-Party support link
User Login Items:
iTunesHelper
Adobe Bridge CS4
CrashPlan menu bar
ClamXavSentry
AdobeResourceSynchronizer
Canon IJ Network Scanner Selector2
Internet Plug-ins:
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 2.3.8.1 3rd-Party support link
Musicnotes: Version: 1.18.9 3rd-Party support link
AdobePDFViewerNPAPI: Version: 11.0.03 - SDK 10.6 3rd-Party support link
FlashPlayer-10.6: Version: 12.0.0.38 - SDK 10.6 3rd-Party support link
Silverlight: Version: 4.0.51204.0 3rd-Party support link
Flash Player: Version: 12.0.0.38 - SDK 10.6 Outdated! Update
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
AdobePDFViewer: Version: 11.0.03 - SDK 10.6 3rd-Party support link
EPPEX Plugin: Version: 3.0.5.0 3rd-Party support link
Scorch: Version: 6.1.0 3rd-Party support link
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
User Internet Plug-ins:
WebEx: Version: 1.0 3rd-Party support link
3rd Party Preference Panes:
Carbonite 3rd-Party support link
Flash Player 3rd-Party support link
Flip4Mac WMV 3rd-Party support link
Bad Fonts:
None
Old Applications:
/Library/Application Support/Microsoft/MERP2.0
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link
Solver: Version: 1.0 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
/Library/Application Support/Carbonite
CarboniteDaemon: Version: 1.1.14 build 604 - SDK 10.5 3rd-Party support link
CarboniteStatus: Version: 1.1.14 build 604 - SDK 10.5 3rd-Party support link
CarboniteAlerts: Version: 1.1.14 build 604 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Office
Microsoft Graph: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Utility: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Office Reminders: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Upload Center: Version: 14.3.9 - SDK 10.5 3rd-Party support link
My Day: Version: 14.3.9 - SDK 10.5 3rd-Party support link
SyncServicesAgent: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Open XML for Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Alerts Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Chart Converter: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Clip Gallery: Version: 14.3.9 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011
Microsoft PowerPoint: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Outlook: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Word: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Document Connection: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Language Register: Version: 14.3.9 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
Time Machine:
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 364.60 GB Disk used: 135.61 GB
Destinations:
Time Machine Backups [Local] (Last used)
Total size: 2
Total number of backups: 169
Oldest backup: 2011-04-10 20:10:19 +0000
Last backup: 2014-02-04 22:28:22 +0000
Size of backup disk: Excellent
Backup size 2 > (Disk size 364.60 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
16% Solavant Demo
9% mds
3% CarboniteDaemon
2% WindowServer
2% EtreCheck
Top Processes by Memory:
348 MB firefox
217 MB clamd
135 MB mds_stores
106 MB Mail
102 MB softwareupdated
Virtual Memory Information:
794 MB Free RAM
1.70 GB Active RAM
443 MB Inactive RAM
587 MB Wired RAM
1.13 GB Page-ins
896 KB Page-outsFixing a Mavericks Installation Problem
How to manage a failed OS X Mavericks installation | MacFixIt - CNET Reviews.
Try these in order:
1. a. Resetting your Mac's PRAM and NVRAM
b. Intel-based Macs: Resetting the System Management Controller (SMC)
2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the
COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the computer and
after the chime press and hold down the OPTION key until the boot manager screen appears.
Select the Recovery HD and click on the downward pointing arrow button.
3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
4. Reinstall Lion/Mountain Lion, Mavericks: Reboot from the Recovery HD. Select Reinstall Lion/Mountain Lion, Mavericks from the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless. -
Late 2009 iMac Windows installer won't run
So I will explain with more detail. My iMac is the late 2009 21.5 inch iMac with a..
Intel core 2 duo processor
4GB of
500GB HDD
So I followed the bootcamp guide which was made by apple. I opened up the bootcamp assistant and downloaded all of the software needed, and started partitioning the disk. I made about 40GB of space for my Windows side. After the partition completed, my mac restarted and started to read the DVD. However, I only get a black screen, and I can't get the Windows 7 installer to run. I thought I have some problems with my install disk so I used virtual box to see if the dvd works. When I used it on virtual box, the installer started and everything went fine. But when I use this for bootcamp, it did not work. I tried resetting everything, using a different installation disk, redo the partitioning, or boot up the disk by pressing the option key at the startup and selecting the disc. But none of them worked. I don't know why this is not working, since windows installed without any problems on my macbook pro retina. If someone was in the same situation or knows a solution for this, please help me. Again it is the Late 2009 iMac 21.5 inch model.So I will explain with more detail. My iMac is the late 2009 21.5 inch iMac with a..
Intel core 2 duo processor
4GB of
500GB HDD
So I followed the bootcamp guide which was made by apple. I opened up the bootcamp assistant and downloaded all of the software needed, and started partitioning the disk. I made about 40GB of space for my Windows side. After the partition completed, my mac restarted and started to read the DVD. However, I only get a black screen, and I can't get the Windows 7 installer to run. I thought I have some problems with my install disk so I used virtual box to see if the dvd works. When I used it on virtual box, the installer started and everything went fine. But when I use this for bootcamp, it did not work. I tried resetting everything, using a different installation disk, redo the partitioning, or boot up the disk by pressing the option key at the startup and selecting the disc. But none of them worked. I don't know why this is not working, since windows installed without any problems on my macbook pro retina. If someone was in the same situation or knows a solution for this, please help me. Again it is the Late 2009 iMac 21.5 inch model. -
Can I run 2 monitors off late 2009 iMac 27
My late 2009 iMac 27 monitor just died. But the computer works fine.
I am addicted to using two monitors. The back of the iMac has a Thunderbolt port and a Firewire port.
The Thunderbolt port is now running an external monitor.
1. Is there a way that the Firewire port could be used to run another external monitor?
2. Could a USB to VGA cable support a second monitor?
3. Is there any way to run a second monitor?
Thanks.Yup, that's really all you need to do - it's that simple. Once the monitor is connected and showing your extended desktop, go to System Preferences - Dsplays - Arrangement, and you'll see two blue rectangles representing the monitors. Drag them into the configuration you'd like (eg, aligned left/right) and you can drag the white menu bar across into the other rectangle to make the new monitor your primary (where you see dock and menus) if you'd prefer.
Matt -
Late 2009 imac super slow virgin media WiFi
Hi All,
I am running Mountain Lion 10.8.3 on a late 2009 iMac 27"
A few onths back I had issues with WiFi dropping off, these issues appeared to have returned.
I did find a driver roll back page that helped me last time round but can no longer find it
In addition to this I have the following problem as well.
I am sitting here in front of my Mac and also have a Win 7 HP laptop.
I am running speedtest.net on them both pinging the same servers for a speedtest and the results are;
Virginmedia 30Mbps connection:
Imac
ping 27ms
Download 14.24Mbps
Upload 2.7Mbps
HP Laptop
Ping 30ms
Download 21.29Mbps
Upload 2.61Mbps
So, in a nutshell my 4 year old £350 laptop is kicking the pants off my £1800 4 year old iMac
Anyone got any ideas as to why this may be?
Both machines are running only safari/chrome respectively, no other internet load is present.
Thanks in advance.
Mark..Mark, have you tried changing the wi fi channel on your router?
Maybe you are looking for
-
Slow performance on activating BW elements
Hi all. We have very slow performance in our BW system when activating infoObjects, infoCubes, tranformations... Problems are centered in db access to table D010TAB, D010INC... We followed recomendations as in note 1232776 Long runtimes for acce
-
I forgot my PUK password how can I reset it ?
Hi ArnettH_VZW, Ok, so I got an android 3 from my sister when she upgraded to the IPhone. I had the Android flashed to the cricket network that I use and all was good. Until I locked the sims card. Is there any way to unlock it? Please help me, I am
-
when i open any pdf document in firefox it opens in a new window, i want any open pdf documents to open in a new a tab, not a new window.
-
I have installed CSA MC 4.0.1. After finishing the installation, the systems behavior is very strange: - http access automatically changes to https (ssl). - I get no login fields for username and password. Any idea. It is a productive system (based o
-
CANNOT OPEN DOCUMENTS ON T/X
Yesterday I tried to soft reset my T/X in order to operate my wireless keyboard. After successful soft reset, I cannot open documents (all other applications open without any problems). I get/go to the page to reset time and date (normal procedure vi