Late 2010 iMac running 10.9.2 started waking up to the main login prompt screen after coming out of what should be `sleep'. I then have to relog in to my account and network drives have to become reconnected.

This has started quite recently and it appears as if there is no difference if either I have instigated `sleep' (option + cmd + eject keys) or if sleep has started after its time-out period. I then have to wait for my 2 network attached drives to reconnect! It's as if a restart has occured. I've reset the PRAM and done a verify disk (SSD) and repaired permissions but to no avail. Any help/suggestions even cures much appreciated. Thanks.

Hello, see how many of these you can answer...
See if the Disk is issuing any S.M.A.R.T errors in Disk Utility...
http://support.apple.com/kb/PH7029
Open Activity Monitor in Applications>Utilities, select All Processes & sort on CPU%, any indications there?
How much RAM & free space do you have also, click on the Memory & Disk Usage Tabs.
Open Console in Utilities & see if there are any clues or repeating messages when this happens.
In the Memory tab, are there a lot of Pageouts?

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    com.trendmicro.kext.KERedirect              1.0.0
    com.trendmicro.kext.filehook   1.5.0
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    com.apple.driver.AppleTyMCEDriver      1.0.2d2
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    com.apple.driver.AudioAUUC    1.57
    com.apple.driver.AppleUpstreamUserClient      3.5.7
    com.apple.driver.AppleMikeyHIDDriver                1.2.0
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    com.apple.driver.AppleHDA       2.0.5f14
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    com.apple.driver.AirPort.Atheros9388   426.35.3
    com.apple.driver.ACPI_SMC_PlatformPlugin      4.7.0a1
    com.apple.driver.AppleLPC         1.5.1
    com.apple.driver.AppleBacklight              170.0.46
    com.apple.kext.AppleSMCLMU                1.5.2d10
    com.apple.driver.AppleIntelSNBGraphicsFB        6.3.6
    com.apple.driver.AppleUSBCardReader                2.6.1
    com.apple.driver.AppleIRController        303.8
    com.apple.iokit.SCSITaskUserClient        2.6.8
    com.apple.iokit.IOAHCIBlockStorage      1.6.4
    com.apple.driver.AppleUSBHub               4.2.4
    com.apple.driver.AppleFWOHCI               4.7.3
    com.apple.BootCache   31.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib                1.0.0d1
    com.apple.driver.AppleEFINVRAM          1.4.0
    com.apple.driver.AppleAHCIPort             2.1.7
    com.apple.driver.AppleUSBEHCI              4.2.4
    com.apple.driver.AppleUSBUHCI             4.2.0
    com.apple.driver.AppleACPIButtons      1.3.6
    com.apple.driver.AppleRTC        1.3.1
    com.apple.driver.AppleHPET      1.5
    com.apple.driver.AppleSMBIOS                1.7
    com.apple.driver.AppleACPIEC 1.3.6
    com.apple.driver.AppleAPIC      1.4
    com.apple.driver.AppleIntelCPUPowerManagementClient         142.6.0
    com.apple.security.sandbox       1
    com.apple.security.quarantine  0
    com.apple.nke.applicationfirewall           2.1.12
    com.apple.driver.AppleIntelCPUPowerManagement     142.6.0
    com.apple.driver.AppleProfileReadCounterAction           17
    com.apple.driver.AppleProfileTimestampAction               10
    com.apple.driver.AppleProfileThreadInfoAction               14
    com.apple.driver.AppleProfileRegisterStateAction          10
    com.apple.driver.AppleProfileKEventAction       10
    com.apple.driver.AppleProfileCallstackAction    20
    com.apple.iokit.IOSurface           74.2
    com.apple.iokit.IOBluetoothSerialManager         2.4.5f3
    com.apple.iokit.IOSerialFamily   10.0.3
    com.apple.driver.AppleHDAHardwareConfigDriver          2.0.5f14
    com.apple.driver.IOBluetoothHIDDriver               2.4.5f3
    com.apple.driver.AppleMultitouchDriver             207.11
    com.apple.driver.DspFuncLib     2.0.5f14
    com.apple.iokit.IOAudioFamily  1.8.3fc2
    com.apple.kext.OSvKernDSPLib                1.3
    com.apple.driver.AppleSMBusController              1.0.10d0
    com.apple.iokit.IOFireWireIP     2.0.3
    com.apple.iokit.AppleProfileFamily         41
    com.apple.driver.AppleHDAController   2.0.5f14
    com.apple.iokit.IOHDAFamily     2.0.5f14
    com.apple.iokit.IO80211Family  320.1
    com.apple.iokit.IONetworkingFamily      1.10
    com.apple.driver.IOPlatformPluginFamily            4.7.0a1
    com.apple.driver.AppleSMBusPCI           1.0.10d0
    com.apple.driver.AppleBacklightExpert 1.0.1
    com.apple.iokit.IONDRVSupport              2.2
    com.apple.driver.AppleSMC       3.1.0d5
    com.apple.driver.AppleThunderboltEDMSink     1.1.1
    com.apple.driver.AppleThunderboltEDMSource               1.1.1
    com.apple.kext.ATI6000Controller           6.3.6
    com.apple.kext.ATISupport        6.3.6
    com.apple.iokit.IOGraphicsFamily            2.2
    com.apple.driver.AppleThunderboltDPOutAdapter         1.3.2
    com.apple.driver.AppleThunderboltDPInAdapter            1.3.2
    com.apple.driver.AppleThunderboltDPAdapterFamily   1.3.2
    com.apple.driver.AppleThunderboltPCIDownAdapter   1.1.6
    com.apple.driver.AppleUSBHIDKeyboard             141.5
    com.apple.driver.AppleHIDKeyboard     141.5
    com.apple.driver.BroadcomUSBBluetoothHCIController               2.4.5f3
    com.apple.driver.AppleUSBBluetoothHCIController        2.4.5f3
    com.apple.iokit.IOBluetoothFamily         2.4.5f3
    com.apple.iokit.IOUSBMassStorageClass              2.6.7
    com.apple.iokit.IOSCSIBlockCommandsDevice   2.6.8
    com.apple.iokit.IOUSBHIDDriver               4.2.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice      2.6.8
    com.apple.iokit.IOBDStorageFamily        1.6
    com.apple.iokit.IODVDStorageFamily     1.6
    com.apple.iokit.IOCDStorageFamily        1.6.1
    com.apple.driver.AppleUSBMergeNub 4.2.4
    com.apple.driver.AppleUSBComposite  3.9.0
    com.apple.driver.XsanFilter        402.1
    com.apple.iokit.IOAHCISerialATAPI         1.2.6
    com.apple.iokit.IOSCSIArchitectureModelFamily              2.6.8
    com.apple.driver.AppleThunderboltNHI               1.2.6
    com.apple.iokit.IOThunderboltFamily    1.4.9
    com.apple.iokit.IOFireWireFamily            4.2.6
    com.apple.iokit.IOUSBUserClient             4.2.4
    com.apple.driver.AppleFileSystemDriver              2.0
    com.apple.iokit.IOAHCIFamily    2.0.6
    com.apple.iokit.IOUSBFamily     4.2.4
    com.apple.driver.AppleEFIRuntime         1.4.0
    com.apple.iokit.IOHIDFamily      1.6.6
    com.apple.iokit.IOSMBusFamily                1.1
    com.apple.security.TMSafetyNet             6
    com.apple.kext.AppleMatch      1.0.0d1
    com.apple.driver.DiskImages     289
    com.apple.iokit.IOStorageFamily              1.6.3
    com.apple.driver.AppleACPIPlatform     1.3.6
    com.apple.iokit.IOPCIFamily       2.6.5
    com.apple.iokit.IOACPIFamily    1.3.0
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    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4
    USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8215, 0xfa111000 / 6

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  • HT5621 Me and my daughter are using the same Apple id and we share the same iCloud account. I want to change her Apple id so that she will have her own icliid account and I will have mine. how do I do it?

    Me and my daughter are using the same Apple id and we share the same iCloud account. I want to change her Apple id so that she will have her own icloud account and I will have mine.
    1. how do I do it?
    2. how do I  transfer her stuff which is in my icloud storage to her new icloud account once this one is created?
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    To migrate her device to a new account, start by saving any photo stream photos she wants to keep to her amera roll (unless already there) by opening your my photo stream album, tapping Select, tapping the photos, tap the share icon (box with upward facing arrow, then tapping Save to Camera Roll.  If she is syncing notes with iCloud, you'll need to open each of the notes and email them to her so she can later copy and paste the text into new notes created in her new account.  Then go to Settings>iCloud, tap Delete Account (which only deletes it from this device, not from iCloud), choose Keep on My iDevice and provide the password to turn off Find My iPhone.  Then sign back in with a different Apple ID to create her new account and choose Merge to upload the data.
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  • Secondary hard drive and dvd drive have the same location id's.

    Product Name: HP Pavilion dv7 Notebook PC (DV7t-7000)
    PRODUCT NUMBER: A5F92AV
    SERIAL NUMBER: [removed for privacy]
    My Secondary hard drive and dvd drive have the same location id's. The dvd drive can not write to any disk because of it. Had the dvd drive replaced and that did not help. Tried 3 different HDD and all the same outcome.
    Secondary hard drive and dvd drive have the same location id's. The dvd drive can not write to any disk because of it. Had the dvd drive replaced and that did not help. Tried 3 different HDD and all the same outcome.
    Please help,
    Thank you
    -Rick

    This is what chat support said... Its like talking to yourself sometimes!!
    [Wednesday, October 24, 2012 10:33 PM] -- Automatically generated message:
    Your support request has been submitted and is in queue. Please wait momentarily while the system connects you with the next available support specialist.
    [Wednesday, October 24, 2012 10:46 PM] -- Automatically generated message:
    You are now chatting with support specialist JOLLY R.
    [Wednesday, October 24, 2012 10:46 PM] -- JOLLY R says:
    Welcome to HP Total Care for Notebook and Desktop support. My name is Jolly. I will be your technical support specialist today. Please give me a few moments to review your issue description details.
    NOTE: For security reasons, PLEASE DO NOT send credit card information via chat.
    [Wednesday, October 24, 2012 10:46 PM] -- JOLLY R says:
    How are you doing today ?
    [Wednesday, October 24, 2012 10:46 PM] -- Rick Friedman says:
    Hi Jolly, I tried 3 different HDD's all of them were reformated and reimaged with the HP image from this laptop. When I try to populate the drive, it just closes the window. Same with the dvd drive. Other then no able to write to the dvd/cd drive, everything else is perfect. But that is not good enough...
    [Wednesday, October 24, 2012 10:46 PM] -- Rick Friedman says:
    Great, you?
    [Wednesday, October 24, 2012 10:46 PM] -- JOLLY R says:
    I am fine. Thank you for asking.
    [Wednesday, October 24, 2012 10:48 PM] -- JOLLY R says:
    Please let me know if the following details are correct for the notebook in question.
    PRODUCT NUMBER: A5F92AV
    SERIAL NUMBER: {Private Information Removed}
    EMAIL ADDRESS: {Private Information Removed}
    Am I correct?
    [Wednesday, October 24, 2012 10:48 PM] -- Rick Friedman says:
    Yes
    [Wednesday, October 24, 2012 10:48 PM] -- JOLLY R says:
    Thank You for confirming the details.
    [Wednesday, October 24, 2012 10:49 PM] -- JOLLY R says:
    Are you using the same notebook to chat with me which is in question?
    [Wednesday, October 24, 2012 10:49 PM] -- Rick Friedman says:
    Yes
    [Wednesday, October 24, 2012 10:51 PM] -- JOLLY R says:
    May I know since when you are facing the issue?
    [Wednesday, October 24, 2012 10:51 PM] -- Rick Friedman says:
    I few weeks ago now
    [Wednesday, October 24, 2012 10:52 PM] -- Rick Friedman says:
    HP swapped out the DVD drive and I swapped out the HDD's
    [Wednesday, October 24, 2012 10:53 PM] -- JOLLY R says:
    Please click on the start button and click on computer.
    [Wednesday, October 24, 2012 10:53 PM] -- Rick Friedman says:
    Reimaged, renamed, removed, rotated them to different bays.
    [Wednesday, October 24, 2012 10:53 PM] -- Rick Friedman says:
    ok
    [Wednesday, October 24, 2012 10:53 PM] -- Rick Friedman says:
    Open\
    [Wednesday, October 24, 2012 10:53 PM] -- JOLLY R says:
    Is the CD/DVD drive getting detected ?
    [Wednesday, October 24, 2012 10:54 PM] -- Rick Friedman says:
    Yes
    [Wednesday, October 24, 2012 10:54 PM] -- Rick Friedman says:
    Yes
    [Wednesday, October 24, 2012 10:55 PM] -- JOLLY R says:
    So you need te reseat the CD/DVD drive and the hard drive .
    [Wednesday, October 24, 2012 10:55 PM] -- Rick Friedman says:
    I did, over and over and over
    [Wednesday, October 24, 2012 10:55 PM] -- JOLLY R says:
    Okay
    [Wednesday, October 24, 2012 10:56 PM] -- Rick Friedman says:
    I have swapped out the dvd drive and hard drives
    [Wednesday, October 24, 2012 10:57 PM] -- JOLLY R says:
    Since you have already reseated the hard drive and CD/DVD drive, you need to send the notebook in for a bench repair.
    [Wednesday, October 24, 2012 10:57 PM] -- JOLLY R says:
    It will be a mail in repair service. I will send you a box along with packaging materials and a prepaid shipping label. Once you pack your notebook in the box you can drop it off at you nearest fedex drop box or you can schedule a pickup.
    [Wednesday, October 24, 2012 10:57 PM] -- JOLLY R says:
    Box would contain- packaging material, shipping instructions &amp; pre-paid shipping label.
    • Once you receive the box you need to put the notebook inside the box (without any accessories), call fed-ex- (1800-463-3339).
    • Fed-ex would come at your place pick it up and send it back to hp.
    • This service will cost you $0.00
    • Standard turn around time for service is 7-9 business days.
    You can check the status of your order by going to: www.hp.com/go/csostatus or by calling HP Customer Care at 1-800-hpinvent (1-800-474-6836).
    Your repair service has an estimated turn around time of 7 to 9 business days from when we receive your product at our repair center.
    [Wednesday, October 24, 2012 10:57 PM] -- JOLLY R says:
    In order to set up a service request please provide the following information:
    * Full Name:
    * Mailing Address (No P.O. Boxes):
    * Apartment/Building/Mailstop:
    * City:
    * State:
    * Zip/Postal Code:
    * E-Mail address
    * Phone Number (including area code):
    * Best time to call
    * Time zone of your region
    [Wednesday, October 24, 2012 10:57 PM] -- Rick Friedman says:
    Dont I have on-site?
    [Wednesday, October 24, 2012 10:58 PM] -- JOLLY R says:
    Let me check.
    [Wednesday, October 24, 2012 10:59 PM] -- Rick Friedman says:
    This laptop is my life, my livelyhood.
    [Wednesday, October 24, 2012 10:59 PM] -- Rick Friedman says:
    I can not be without iot...
    [Wednesday, October 24, 2012 11:00 PM] -- JOLLY R says:
    I do understand that .
    [Wednesday, October 24, 2012 11:02 PM] -- JOLLY R says:
    Yes, you do have onsite , but a technician can be sent to your place only if any part needs to be replaced .
    [Wednesday, October 24, 2012 11:02 PM] -- JOLLY R says:
    As the notebook needs to be repaired , you have to send it to the HP service center.
    [Wednesday, October 24, 2012 11:02 PM] -- Rick Friedman says:
    It is the motherboard
    [Wednesday, October 24, 2012 11:03 PM] -- Rick Friedman says:
    What is the difference between repair and replaced?
    [Wednesday, October 24, 2012 11:03 PM] -- JOLLY R says:
    It will be repaired and returned back to you .
    [Wednesday, October 24, 2012 11:04 PM] -- Rick Friedman says:
    But what is there to be repaired if your not replacing anything?
    [Wednesday, October 24, 2012 11:04 PM] -- JOLLY R says:
    If any hardware part needs to be replaced , a technician can be sent to your place .
    [Wednesday, October 24, 2012 11:04 PM] -- JOLLY R says:
    But since the notebook needs to be repaired ,you have to send it .
    [Wednesday, October 24, 2012 11:05 PM] -- Rick Friedman says:
    What is the difference between repaired and replacing something... So you mean that nothing will be repaired on my laptop?
    [Wednesday, October 24, 2012 11:06 PM] -- Rick Friedman says:
    This is NOT right
    [Wednesday, October 24, 2012 11:06 PM] -- JOLLY R says:
    I mentioned earlier that you need to send the notebook for repair.
    [Wednesday, October 24, 2012 11:06 PM] -- Rick Friedman says:
    I would like to talk to someone about this.
    [Wednesday, October 24, 2012 11:06 PM] -- JOLLY R says:
    It will be repaired and returned back to you .
    [Wednesday, October 24, 2012 11:07 PM] -- Rick Friedman says:
    What is the turn around time on this?
    [Wednesday, October 24, 2012 11:07 PM] -- JOLLY R says:
    It is 7 to 9 business days.
    [Wednesday, October 24, 2012 11:08 PM] -- Rick Friedman says:
    NO WAYYYY!
    [Wednesday, October 24, 2012 11:08 PM] -- JOLLY R says:
    If you want to talk to someone , you need to call our voice support in the direct number 1-800-474-68386 and refer to serviceticket number - {Private Information Removed}.
    [Wednesday, October 24, 2012 11:08 PM] -- Rick Friedman says:
    OK, thx
    [Wednesday, October 24, 2012 11:08 PM] -- JOLLY R says:
    We also have an expedite shipment, where the turn around time is 4 to 6 business days .
    [Wednesday, October 24, 2012 11:09 PM] -- JOLLY R says:
    Please take down the service ticket number {Private Information Removed} and SR ID {Private Information Removed} for future reference.
    [Wednesday, October 24, 2012 11:09 PM] -- JOLLY R says:
    You are welcome.
    [Wednesday, October 24, 2012 11:09 PM] -- JOLLY R says:
    Is there anything else apart from this I can help you with now ?
    [Wednesday, October 24, 2012 11:09 PM] -- Rick Friedman says:
    No
    [Wednesday, October 24, 2012 11:09 PM] -- JOLLY R says:
    Thank you

  • I have a problem in activate Alaaclaud account and I can not open the device

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    Standard troubleshooting...
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  • I currently have my credit card on my iTunes account and when I have no money in my bank account it won't let me download the free apps even though they don't cost anything. How do I stop this so I can download or remove my credit card?

    I currently have my credit card on my iTunes account and when I have no money in my bank account it won't let me download the free apps even though they don't cost anything. How do I stop this so I can download or remove my credit card?

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