Late 2010 MacBook Pro Cannot Connect to Internet

Hello, First time posting a question here.
I have a late 2010 Macbook Pro 15" i5, 2.4Ghz, currently running 10.6.8. At my apartment the provided wifi has been spotty for several months. In the past I have been able to turn off my airport using the dock at the top of my screen, wait a little while (30 seconds or so) and turn it back on. I would get wifi back and then be able to resume to use the Internet.
Recently, however, I have been having extreme issues with connectivity. I will see full bars on the airport display but my dropbox icon (what I use to test connectivity real quick) will keep indicating that I am not connected to the internet. For the past week I was able to get internet with an ethernet cable plugged into the router, ONLY if my airport was turned off.
Now I cannot even get internet through the ethernet cable.
Here are some things I have been able to eliminate.
Bad computer hardware - My computer instantly connects to the wifi at my family home, on campus and where ever I have ever been. I get reliable, un-interupted internet connectivity.
Bad Wifi signal - All other devices (including the ipad I am writing this on) connect immediately to the wifi with no problems with connectivity.
About my computer:
OS: 10.6.8
CPU: intel i5 2.4 GHz
Memory: 4Gb 1067 MHz DDR3
About my Router:
Ubee DWW365 Wireless Cable Modem
ISP: Charter
I have indeed rebooted my router, but not luck yet.

Hi Cyberviper42,
I understand that you are seeing some issues with your connection to the internet on your computer. I have an article for you that will help you troubleshoot this issue:
Wi-Fi: How to troubleshoot Wi-Fi connectivity - Apple Support
https://support.apple.com/en-us/HT202222
Thanks for coming to the Apple Support Communities!
Regards,
Braden

Similar Messages

My macbook pro cannot connect to internet via wifi

I have a Macbook Pro 2010 OS X 10.8.3. I cannot connect to internet via wifi (Air por). My Macbook Pro does not recognize my network and when I select it from the list of network it asks for my network password. when I type in my password a dialog box gives me timeout error. Please could anyone help me. I am using ethernet for my connection at the moment. Do I need to reset my macbookpro? if yes, what will happen to my applications and operating system (mountain lion)?
Monireh

When you use the Airport utility what happens?
What is in the System Preferences control panel for Network settings?
http://www.apple.com/support/airport - there is a forum just for Airport Community
Airport Express FAQ
http://support.apple.com/kb/HT1515
Wi-Fi Setup Considerations
Things to consider before you begin
Start with a plan for the physical layout. Depending on whether you have an existing Wi-Fi network, or if you are using your AirPort Express as a standalone Wi-Fi device, there are several options available for you to choose from.
When using Ethernet, Cat6 cable is recommended.
The layout you choose should take into account environmental factors such as physical access, location, range, radio frequency interference, etc.
You will need to consider what AirPort Utility settings to adopt.
You will need to know whether you are using an AirPort Express (802.11b/g) or an AirPort Express (802.11a/b/g/n).
If you will be using more than one Wi-Fi base station, it may be helpful to read the article Extending the range of your wireless network by adding additional Wi-Fi base stations.
AirPort Discussions
Discuss your AirPort Base Station, Time Capsule and Wi-Fi questions with fellow community members.
More
Direct you to the proper forum for MacBook :
MacBook Series Forumshttps://discussions.apple.com/community/notebooks?view=discussions
Mac OS X Forums
https://discussions.apple.com/community/mac_os?view=discussions
http://www.apple.com/support/macbookpro

Macbook pro cannot connect to internet

Hi, My Macbook pro 13" will not connect to the internet via wifi or ethernet. I have tried about everything I can think of. I reset the modem, tried another network other than mine. Compared the settings between my Imac that will connect and the macbook that will not. The only difference I can come up with is the macbook has a different ip address then the imac when connected to the same network. Any ideas? Thanks.

Try the following:
http://support.apple.com/kb/ht3964
http://support.apple.com/kb/ht1379
and then:
http://support.apple.com/kb/ht1509

Macbook Pro cannot connect to Internet via Ethernet / Cosmetic Issues

My Wireless Router died last night, so I connected my PC Desktop directly to the Modem. It worked like a charm.
I then decided to connect my MacBook Pro (2.4GHZ, OS X 10.5.3) to the Modem and...it didn't work. I tried going into the network settings (turning off the AirPort Card, moving the Ethernet to the top of the list, etc.) and I still could not get it to work.
Aside from taking it in, is there anything that I can do to try to remedy the situation, maybe a setting that I've missed? Also, there is a tiny ding on front of the bottom case. Can I get it fixed if I have the "Accidental Insurance?"

Was the MBP working when you had the router?
Also, did you power cycle the modem when you switched machines? Most cable modems remember the ethernet MAC address of the computer that was last connected to it, and will not permit another machine to connect until the unit is fully power cycled (turned off and back on). This is to enforce network provider policies of one computer at a time per account. (Most ISPs want extra money for extra machines.) The reason you can use multiple machines with a router is because the router performs some special functions to make multiple machines appear as a single machine to the outside world.
*disclaimer* I am not now, nor have I ever been, an employee of Best Buy, Geek Squad, nor of any of their affiliate, parent, or subsidiary companies.

New MacBook Pro cannot connect to internet

I've helped setup 2 MBP this week. Each of them could not connect to the wireless internet in my office using DHCP. In both cases I had to make a network setting of DHCP with manual address (I used 192.168.1.150 since my network is 192.168.1.x) and I was then able to see the internet. After an update I could change the network setting to Auto and the computer could connect just fine.
Anyone else have this problem?

Choice is fine. Just a shame you cannot get DHCP to work out of the box. But it is odd they do not work with both Linksys and Airport Extreme.
I am one of those without the connection problems, except with D-Link routers at work -- we have two as (like you) we have two networks. One network uses 192.x.x.254 as router and the other 192.x.x.253 and the Mac defaults to 254 so we have to lie to it and, like you, enter settings manually. So it connects to the one, but not the other, using DHCP.
Do the new computers have the latest Airport Utility (1.2.1) and Airport Disk Utility (5.3.1) installed. Was that the update you mentioned in the original post?

Hello, my sister her macbook pro cannot connect to our wireless internet. My imac however can, so the problem has to do with her laptop. We were wondering how we could solve this problem? Thank you very much in advance!

Hello, my sister her macbook pro cannot connect to our wireless internet. My imac however can, so the problem has to do with her laptop. We were wondering how we could solve this problem? Thank you very much in advance!

We did that, but it just doesn't seem to be able to connect. So basically we tried to connect to our network and insert the password, but afterwards it does nothing. Weird thing is also that the network symbol (top right of the screen) says that it has been connected, but when I go look at the system preferences --> network, it states that it has not been connected

Just bought MacBook Pro, cannot connect to the Internet at home. I have wifi at home and my iPad and cell phone can connect to the wifi

Just bought MacBook Pro, cannot connect to the Internet at home. I have wifi at home and my iPad and cell phone can connect to the wifi

*** When you post for help, please state which OS X is installed.
If you aren't sure, click About this Mac from your Apple menu 
Troubleshooting advice can depend on that information.

My Macbook Pro cannot connect to the internet using an ethernet cord.

My Macbook Pro cannot connect to the internet using an ethernet cord. It was working fine for weeks, then all of a sudden just stopped. What could the problem be?

Hi bean07670,
If you are having an issue with the Ethernet connection on your MacBook Pro, you may find the following article helpful:
Mac OS X: Troubleshooting a cable modem, DSL, or LAN Internet connection
http://support.apple.com/kb/TS1317
Regards,
- Brenden

Macbook Pro cannot connect to the internet even when others can

Hi! Please help me. We have an internet WIFI connection in our office but only my MacBook Pro cannot connect even when I entered the correct password. My Iphone and Ipad work just fine. It says "connection timeout" but all other laptops can connect. I tried network diagnostics already and it always say "connection timeout". I dont know what to do anymore.

Yes, and when I open the Network Utility it shows a working IP address, and a 54Mb/s speed from the wireless router. It even shows the shared computers from my roomates. But when I try to access the internet it does not load anything on Safari or Firefox ( or any other internet application for that matter). It is completely unconnected. YET, As soon as I activate the AirPort card on the top right where I have my signal strength, it shows on the Network Utility information that there are 'packages' being sent and received, and I have NO programs open what so ever, I have closed everything except finder and network utility... Does this mean I am being hacked, or have some sort of Trojan or something in my computer? I ran an antivirus that my school provided, called Virex by McAfee, it came out clean except it says it cannot read one file.
I tried repairing my disk, and that did not work either. I did the Ram reset like you suggested, but that also did not work. I doubt it being a hardware error. I am going to try to connect it to an ethernet cable to see if that will work. Then I will let you know what happens with that, but that would still not be a solution since I need it wireless, cause the router is in another part of the house.
Thank you for your help, and I hope we can get this sorted out.

Late 2010 MacBook Pro 15", upgraded to Lion on Sat 23rd no external display does not work

Hi all,
Wanted to ask this question here see if anyone might have a solution to my problem. I have a Late 2010 Macbook Pro 15" which I upgraded to Lion yesteray. Ever since that upgrade when I try to connect to my TV to watch a video no joy the image looks like the colours are out.
I have tried it on different resolutions and always the same. Then for some reason the MacBook Pro split the screen in two. So now I see the right of the screen on the left of the TV and the left on the righ with a big black line done the middle.
Priror to the Lion upgrade everything was fine. Only since Lion has this been a problem.
I am using a Minidisply to HDMI cable to go direct into my Phillips 42" Plasma, and I have not got a clue why this is doing this. The strange thing is it works ok on my Samsung BX2450 down the same cable no problems at all just the TV that has issues.
Any suggestions?
Cheers
ZeroG

Hi Cyberviper42,
I understand that you are seeing some issues with your connection to the internet on your computer. I have an article for you that will help you troubleshoot this issue:
Wi-Fi: How to troubleshoot Wi-Fi connectivity - Apple Support
https://support.apple.com/en-us/HT202222
Thanks for coming to the Apple Support Communities!
Regards,
Braden

My macbook pro cannot connect to the app store is there anyway of fixing this?

my macbook pro cannot connect to the app store does anyone know how to fix this?

Read threads listed on right under heading More Like This
Allan

My macbook pro is connected to internet via my time capsule but my iPad and iPhone won't. it shows wifi connection to the time capsule but when i go on to the internet on the iPad or iPhone, it comes up with network error. can anyone help?

my macbook pro is connected to internet via my time capsule but my iPad and iPhone won't. it shows wifi connection to the time capsule but when i go on to the internet on the iPad or iPhone, it comes up with network error. can anyone help?

This can be caused by a number of issues.
Was everything working and then suddenly stopped??
Or is this a new clean setup and has never worked.
Do you have a cable modem which is not a router and the TC setup in bridge? That will cause it. The TC must be in router mode, ie dhcp and nat.
Check the IP the MBP gets including dns and gateway..
Then check the ipad/iphone.. post what IP dns and gateway (router in applespeak) they get.

Upgrading late 2010 MacBook Pro

I have a late 2010 MacBook Pro and was wondering if it was possible to take it to an Apple retail store and possibly have it upgraded. I am aware it's a few years old, but I am also aware that they can upgrade new ones in the store, so I was wondering it it was possible to upgrade mine. Is it?

Matrix X2,
based on your initial post, you have a 15-inch Mid 2010 MacBook Pro; there were no Late 2010 MacBook Pro models. Among the Mid 2010 MacBook Pros, only the 2.4 GHz 13-inch model can support 16 GB of RAM, and then only if it runs OS X 10.7.5 or later. Both the RAM and the SSDs can be non-Apple, as long as they meet the requirements* of your MacBook Pro, and both are easily self-installable. Note that you’ll need a T6 Torx screwdriver to take the four T6 Torx screws out of your current HD (which keep it in place within your MacBook Pro) and put them into your SSD.
* — Look at Chapter 3 of the little white User Guide that came with your MacBook Pro, or just look for compatibility with your model of MacBook Pro when shopping around.

My early 2010 mac mini is running super slow on the internet compared to my late 2008 macbook pro on the same internet

My early 2010 mac mini has been running really slowly on my network. My late 2008 Macbook Pro runs much faster despite being an older computer. The Mac Mini really doesn't have much on it and almost all of its storage space is there. It downloads at about one third of the speed as my Macbook Pro. Any help is appreciated. Thanks.

When did this difference begin? Did you make any recent changes?

Macbook Pro Cannot Connect to SMTP

I am running a 2010 MacBook Pro with OS X 10.6.8. I use Mac Mail app to send and receive e-mail. Since Thursday 27th Dec 2012 I have been unable to send e-mail. I get the grey spinning wheel until the following error message appears:
The SMTP connection to server “mail.(mydomain).co.uk” failed.
My outgoing mail server is currently showing as offline. In fact I have 2 e-mail accounts and both are showing as offline. No problem receiving mail. Connection doctor connects fine to incoming mail, but not outgoing.
I have tried the following (plus other things) without any success:
Checked all the details, passwords etc
Changed ports from 25 to 465 and 587
Checked my IP address - it is not blacklisted
Removed and re-added e-mail account
Telnet port 25 - it is not blocked, but appeared to successfully connect (from what I understood from checking www)
Temporarily disabled firewall
Re-installed Mac app
Rebuilt mailbox
Repaired disk permissions
Used the repair disk utility
Deselected SSL and changed various options within "Edit SMTP server list"
Reset the keychain
Tried updating software but it says no update available.
Re-instated an old Accounts.plist (and one other file which I forget, something like com.apple.mail) from time capsule.
I then set up a hotmail account on Mail app but had exactly the same problem, ie cannot connect with SMTP server.
However, I set up my e-mail account on my wife's iPad with the same details and there was no problem at all, e-mail sent just fine as it does from my iPhone. So the issue has to be with my Macbook, right? Can anyone help before I go and spent £1250 on a new Macbook? I'm sure I'm missing something obvious. Thanks in advance for any advice.

Just FYI, I've had the same problem for months now. I have been accessing my hotmail via the web, but decided to try the OS X Mail app. I could get emails into the account with no problem but couldn't send. I read all the blog and support entries and have tried everything they recommended, like changing my computer name to one word, without success. Then last night, it just so happened that my broadband provider had to change out my wireless modem. As soon as he plugged in the new one, some emails that had been in my outbasket for a month went through instantly and all of a sudden my Mail, both incoming and outgoing now work. So I think people need to look at their router settings for the a solution to the problem.

Late 2010 MacBook Pro Cannot Connect to Internet

Similar Messages

Maybe you are looking for