Late 2013 15" Macbook freezing, but mouse still responsive, any suggestions?

Hi,
I have a new late 2013 Macbook Pro 15" Retina that keeps freezing periodically throughout the day, When it freezes the mouse can still be moved, but nothing else can be clicked on the keyboard commands are non responsive.
I did notice a GPU hang in the system logs. Is anyone else having this issue? Suggest any solutions?
Thanks,

I have had this issue twice so far. The first time it happened when I was exiting Safari, and the second when I was closing the Pixelmator. So it may have something to do with automatic graphics switching. It can be disabled in System Preferences -> Energy Saver, but I haven't yet bothered to try, since it only happened twice and kind of defeats the purpose of having two GPUs. Hope this helps.

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    Is this normal with the Haswell Chip? Because my slightly older late 2012 13" Macbook Pro Retina 2.5ghz, 8gb Ram, 128 SSD never did manifest anything like that. And when I turn it on, the battery has the same charge as when I turned it off.
    Any insights on this?
    Thanks!

    Open Activity monitor to ALL PROCESSES and set %CPU to display values from high to low.  Are there any CPU gluttons that can be identified?
    If your MBP is still in the warranty period, consider an appointment at an Apple store genius bar.
    Ciao.

  • Late 2013 15" macbook pro, uploaded to yosemite, now crashes after sleep

    Hey All,
    I've tried the PRAM and SMC resets. I've also run disk utility. It doesn't always happen right away...but sooner or later after waking from sleep I will get a beach ball, massive slow downs, and eventual lock up. This does not occur in safe mode.  This is driving me nuts. Please help
    M

    EtreCheck version: 2.0.11 (98)
    Report generated November 17, 2014 at 7:37:39 PM EST
    Hardware Information: ℹ️
      MacBook Pro (Retina, 15-inch, Late 2013) (Verified)
      MacBook Pro - model: MacBookPro11,3
      1 2.3 GHz Intel Core i7 CPU: 4-core
      16 GB RAM Not upgradeable
      BANK 0/DIMM0
      8 GB DDR3 1600 MHz ok
      BANK 1/DIMM0
      8 GB DDR3 1600 MHz ok
      Bluetooth: Good - Handoff/Airdrop2 supported
      Wireless:  en0: 802.11 a/b/g/n/ac
    Video Information: ℹ️
      Intel Iris Pro -
      NVIDIA GeForce GT 750M - VRAM: 2048 MB
      Color LCD spdisplays_2880x1800Retina
    System Software: ℹ️
      OS X 10.10 (14A389) - Uptime: 1:55:8
    Disk Information: ℹ️
      APPLE SSD SM0512F disk0 : (500.28 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) /  [Startup]: 499.05 GB (333.65 GB free)
      Core Storage: disk0s2 499.42 GB Online
    USB Information: ℹ️
      Apple Internal Memory Card Reader
      Apple Inc. BRCM20702 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Apple Internal Keyboard / Trackpad
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /System/Library/Extensions
      [not loaded] com.nike.sportwatch (1.0.0) Support
    Startup Items: ℹ️
      AMPAgentBootup: Path: /Library/StartupItems/AMPAgentBootup
      Startup items are obsolete and will not work in future versions of OS X
    Launch Agents: ℹ️
      [invalid?] com.epson.Epson_Low_Ink_Reminder.launcher.plist Support
      [invalid?] com.epson.esua.launcher.plist Support
      [invalid?] com.epson.eventmanager.agent.plist Support
      [loaded] com.google.keystone.agent.plist Support
      [loaded] com.kace.AdminAlert.plist Support
      [running] com.mcafee.menulet.plist Support
      [running] com.mcafee.reporter.plist Support
      [running] com.nike.nikeplusconnect.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [loaded] com.google.keystone.daemon.plist Support
      [not loaded] com.gopro.stereomodestatus.plist Support
      [running] com.kace.ampagent.plist Support
      [running] com.mcafee.ssm.Eupdate.plist Support
      [running] com.mcafee.ssm.ScanManager.plist Support
      [running] com.mcafee.virusscan.fmpd.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
    User Launch Agents: ℹ️
      [loaded] com.adobe.ARM.[...].plist Support
      [invalid?] com.google.GoogleContactSyncAgent.plist Support
      [invalid?] com.spotify.webhelper.plist Support
      [loaded] com.valvesoftware.steamclean.plist Support
    User Login Items: ℹ️
      None
    Internet Plug-ins: ℹ️
      DirectorShockwave: Version: 12.1.3r153 - SDK 10.6 Support
      nplastpass: Version: 3.1.61 Support
      o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
      Google Earth Web Plug-in: Version: 7.1 Support
      Default Browser: Version: 600 - SDK 10.10
      Flip4Mac WMV Plugin: Version: 2.3.2.6 Support
      OfficeLiveBrowserPlugin: Version: 12.2.8 Support
      AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
      FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 Support
      Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support
      Flash Player: Version: 15.0.0.223 - SDK 10.6 Support
      iPhotoPhotocast: Version: 7.0
      googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
      QuickTime Plugin: Version: 7.7.3
      AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
      SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 Support
      JavaAppletPlugin: Version: Java 7 Update 51 Check version
    User Internet Plug-ins: ℹ️
      WebEx64: Version: 1.0 - SDK 10.6 Support
    Safari Extensions: ℹ️
      LastPass
      Readability
      Save to Pocket
    3rd Party Preference Panes: ℹ️
      Flash Player  Support
      Flip4Mac WMV  Support
      GoPro  Support
    Time Machine: ℹ️
      Auto backup: YES
      Volumes being backed up:
      Macintosh HD: Disk size: 499.05 GB Disk used: 165.40 GB
      Destinations:
      Seagate Backup Plus Drive [Local]
      Total size: 999.86 GB
      Total number of backups: 1
      Oldest backup: 2014-11-17 21:58:42 +0000
      Last backup: 2014-11-17 21:58:42 +0000
      Size of backup disk: Adequate
      Backup size 999.86 GB > (Disk used 165.40 GB X 3)
    Top Processes by CPU: ℹ️
          3% WindowServer
          2% com.apple.WebKit.WebContent
          0% fontd
          0% Safari
          0% GoogleTalkPlugin
    Top Processes by Memory: ℹ️
      447 MB com.apple.WebKit.WebContent
      309 MB WindowServer
      309 MB Microsoft PowerPoint
      241 MB Safari
      172 MB Dock
    Virtual Memory Information: ℹ️
      11.77 GB Free RAM
      3.40 GB Active RAM
      719 MB Inactive RAM
      1.28 GB Wired RAM
      1.65 GB Page-ins
      0 B Page-outs

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