Late 2013 imac randomly restarts
I have a late 2013 imac, 27in, 3.5ghz i7 cpu, 3tb hard drive, , i ordered the kingston recommended Ram 32 GB [ KTA-MB1600L/8G],is work for the first day after that the computer restart itself randomly , so the problem is i open too much websit on Chrome or connect to much USB DEVICE ? or something else ??
Any thoughts on what is happening? Thank You !
Wed Mar 5 03:35:43 2014
panic(cpu 0 caller 0xffffff80158dbe2e): Kernel trap at 0x00000000017ff000, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x00000000017ff000, CR3: 0x000000003f8eb030, CR4: 0x00000000001606e0
RAX: 0x0000000000000004, RBX: 0xffffff8056096780, RCX: 0xffffff80158b0a9f, RDX: 0xffffff80158dc3a0
RSP: 0xffffff83cd7bbf40, RBP: 0xffffff83cd7bbf90, RSI: 0x0000000000000000, RDI: 0xffffff8056096780
R8: 0x0000000000000001, R9: 0x0000000000000001, R10: 0x0000000000008000, R11: 0x0000000000000202
R12: 0x0000000000000000, R13: 0x0000000000000007, R14: 0x0000000000000001, R15: 0x0000000000000003
RFL: 0x0000000000010282, RIP: 0x00000000017ff000, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0x00000000017ff000, Error code: 0x0000000000000010, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff83cd7bbbd0 : 0xffffff8015822fa9
0xffffff83cd7bbc50 : 0xffffff80158dbe2e
0xffffff83cd7bbe20 : 0xffffff80158f3326
0xffffff83cd7bbe40 : 0x17ff000
0xffffff83cd7bbf90 : 0x7fff7f20af00
0xffffff83cd7bbfc0 : 0xffffff83cd7bbf40
0xffffff8056096780 : 0x0
Unaligned frame
Backtrace terminated-invalid frame pointer 0xf
BSD process name corresponding to current thread: WindowServer
Mac OS version:
13C64
Kernel version:
Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64
Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953
Kernel slide: 0x0000000015600000
Kernel text base: 0xffffff8015800000
System model name: iMac14,2 (Mac-27ADBB7B4CEE8E61)
System uptime in nanoseconds: 10492776507974
last loaded kext at 1717603031959: com.parallels.filesystems.prlufs 2010.12.28 (addr 0xffffff7f97f1b000, size 94208)
last unloaded kext at 3228964179023: com.parallels.filesystems.prlufs 2010.12.28 (addr 0xffffff7f97f1b000, size 90112)
loaded kexts:
com.nvidia.CUDA 1.1.0
com.paragon-software.filesystems.ntfs 100
com.apple.filesystems.smbfs 2.0.1
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.2.3f10
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AGPM 100.14.15
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleGraphicsDevicePolicy 3.4.35
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleHDAHardwareConfigDriver 2.6.0f1
com.apple.GeForce 8.2.4
com.apple.iokit.IOBluetoothUSBDFU 4.2.3f10
com.apple.driver.AppleHDA 2.6.0f1
com.apple.driver.AppleUSBCDCECMData 4.2.1b5
com.apple.driver.AppleUSBCDCACMData 4.2.1b5
com.apple.driver.AppleMikeyDriver 2.6.0f1
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleIntelHD5000Graphics 8.2.4
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.driver.AppleMuxControl 3.4.35
com.apple.driver.AppleBacklight 170.3.5
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleIntelMCEReporter 104
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.nvidia.NVDAStartup 8.2.4
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleIntelFramebufferAzul 8.2.4
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.iokit.SCSITaskUserClient 3.6.6
com.apple.driver.CoreStorageFsck 380
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 666.4.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.5.1
com.apple.driver.AppleSDXC 1.5.2
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AirPort.Brcm4360 831.21.63
com.apple.driver.AppleAHCIPort 3.0.0
com.apple.driver.AppleUSBXHCI 670.4.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleBluetoothHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.driver.IOBluetoothHIDDriver 4.2.3f10
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.kext.triggers 1.0
com.apple.iokit.IOAcceleratorFamily 98.14
com.apple.nvidia.driver.NVDAGK100Hal 8.2.4
com.apple.nvidia.driver.NVDAResman 8.2.4
com.apple.driver.DspFuncLib 2.6.0f1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.AppleUSBAudio 2.9.5f4
com.apple.iokit.IOAudioFamily 1.9.5fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOSurface 91
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.iokit.IOBluetoothFamily 4.2.3f10
com.apple.driver.AppleGraphicsControl 3.4.35
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.AppleHDAController 2.6.0f1
com.apple.iokit.IOHDAFamily 2.6.0f1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.IOPlatformPluginFamily 5.7.0d10
com.apple.AppleGraphicsDeviceControl 3.4.35
com.apple.iokit.IOAcceleratorFamily2 98.14
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleThunderboltEDMSink 2.1.3
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPOutAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.driver.CoreStorage 380
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.2.7
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.iokit.IO80211Family 630.35
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBFamily 675.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: iMac14,2, BootROM IM142.0118.B00, 4 processors, Intel Core i7, 3.5 GHz, 32 GB, SMC 2.15f2
Graphics: NVIDIA GeForce GTX 780M, NVIDIA GeForce GTX 780M, PCIe, 4096 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3135352E4130304C4620
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3135352E4130304C4620
Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3135352E4130304C4620
Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3135352E4130304C4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (6.30.223.154.63)
Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD ST3000DM001, 3 TB
USB Device: 4-Port USB 3.0 Hub
USB Device: My Passport 0740
USB Device: My Passport 07A8
USB Device: Touro Mobile 3.0
USB Device: Toshiba USB 3.0 Dock⨌
USB Device: Toshiba USB 3.0 Dock⨌
USB Device: My Passport 0748
USB Device: External USB 3.0
USB Device: Hard Drive
USB Device: dynadock U3.0
USB Device: USB to ATA/ATAPI Bridge
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: FaceTime HD Camera (Built-in)
USB Device: USB2.0 Hub
USB Device: USB2.0 Hub
USB Device: USB2.0 Hub
USB Device: My Passport 071A
USB Device: My Passport 071A
Thunderbolt Bus: iMac, Apple Inc., 23.10
Did you upgradde the RAM? If so, this may be your problem.
If you want to upgrade to 32GB of RAM on your late 2013 27" iMac and don't want to pay Apple prices, buy the RAM from OWC.
My iMac, crashed with the first batch of Kingston RAM sourced from an Apple approved service centre. Fortunately I got a full refund then sourced the RAM from OWC and it works perfectly.
The benefits of OWC are
1) You can order and ship globally
2) The price is very competitve
3) The website clearly states how they test the RAM and the comaptibility with your computers model no.
4) They have a 30 day refund and a lifetime replacement policy
5) You can get a rebate on your old RAM, although I didn't bother taking this up.
Having been through the hassle, using OWC RAM is a no brainer and in my opinion the most convenient and effective upgrade. Hope this helps your decision!
Similar Messages
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Imac late 2013 crashes and restarts.
hello
I received my new imac there 2 days and it is completely unstable.
it crashes and restarts.
I tried with 16GB and 8GB with original but nothing changes.
have this kind of problems?
thanks
configuration:
IMac 27 "late 2013
Processor: 3.5 Ghz
crucial memory 32 GB
Fri Nov 8 12:46:00 2013
panic(cpu 0 caller 0xffffff8003edc19e): Kernel trap at 0xffffff83946ebcc0, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffff83946ebcc0, CR3: 0x0000000006ad6000, CR4: 0x00000000001606e0
RAX: 0x0000000000000000, RBX: 0xffffff80441f49a8, RCX: 0x0000000000042933, RDX: 0xffffff80441d1370
RSP: 0xffffff83946ebca8, RBP: 0xffffff80442021a8, RSI: 0xffffff80441d1008, RDI: 0xffffff804415a008
R8: 0x00000000000057e8, R9: 0xffffff83946ebc3c, R10: 0xffffff83946ebe20, R11: 0xffffff7f84bda516
R12: 0xffffff83946ebd1c, R13: 0xffffff80441f49a8, R14: 0xffffff83946ebd14, R15: 0xffffff80441d1008
RFL: 0x0000000000010292, RIP: 0xffffff83946ebcc0, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffff83946ebcc0, Error code: 0x0000000000000011, Fault CPU: 0x0 Kernel NX fault
Backtrace (CPU 0), Frame : Return Address
0xffffff83946eb930 : 0xffffff8003e22f69
0xffffff83946eb9b0 : 0xffffff8003edc19e
0xffffff83946ebb80 : 0xffffff8003ef3606
0xffffff83946ebba0 : 0xffffff83946ebcc0
0xffffff80442021a8 : 0x8000000
No mapping exists for frame pointer
Backtrace terminated-invalid frame pointer 0x100000000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13A603
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide: 0x0000000003c00000
Kernel text base: 0xffffff8003e00000
System model name: iMac14,2 (Mac-27ADBB7B4CEE8E61)
System uptime in nanoseconds: 25623295729719
last loaded kext at 19452793773068: com.apple.filesystems.afpfs 11.0 (addr 0xffffff7f8644e000, size 348160)
last unloaded kext at 14467405141563: com.apple.driver.AppleUSBCDC 4.2.1b2 (addr 0xffffff7f86430000, size 16384)
loaded kexts:
at.obdev.nke.LittleSnitch 4052
com.apple.filesystems.afpfs 11.0
com.apple.nke.asp-tcp 8.0.0
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AGPM 100.14.11
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleHDA 2.5.2fc2
com.apple.driver.AppleUSBDisplays 360.8.14
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleMikeyDriver 2.5.2fc2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleThunderboltIP 1.0.10
com.apple.GeForce 8.1.8
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleIntelHD5000Graphics 8.1.8
com.apple.driver.AppleIntelFramebufferAzul 8.1.8
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 650.4.4
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.driver.AppleSDXC 1.4.0
com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9
com.apple.driver.AirPort.Brcm4360 800.21.45
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AppleUSBXHCI 650.4.3
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.security.SecureRemotePassword 1.0
com.apple.driver.IOBluetoothHIDDriver 4.2.0f6
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.5.2fc2
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleUSBAudio 2.9.3f17
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.5.1d27
com.apple.driver.AppleHDAController 2.5.2fc2
com.apple.iokit.IOHDAFamily 2.5.2fc2
com.apple.driver.AppleSMC 3.1.6d1
com.apple.driver.AppleThunderboltEDMSink 1.2.1
com.apple.iokit.IOAcceleratorFamily 98.7.1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.nvidia.driver.NVDAGK100Hal 8.1.8
com.apple.nvidia.driver.NVDAResman 8.1.8
com.apple.iokit.IOSurface 91
com.apple.iokit.IOAcceleratorFamily2 98.7.1
com.apple.AppleGraphicsDeviceControl 3.4.12
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.driver.AppleUSBHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.iokit.IOUSBHIDDriver 650.4.4
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.driver.AppleThunderboltDPOutAdapter 2.5.0
com.apple.driver.AppleThunderboltDPInAdapter 2.5.0
com.apple.driver.AppleThunderboltDPAdapterFamily 2.5.0
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.driver.CoreStorage 380
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.driver.AppleThunderboltNHI 1.9.2
com.apple.iokit.IOThunderboltFamily 2.8.5
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.iokit.IO80211Family 600.34
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 21
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1Looks like this is a hardware issue.
No word yet if it's Apple or Crucial's fault.
http://forum.crucial.com/t5/Apple-Mac-Memory/Late-2013-iMac-randomly-restarts-it self-once-a-day/td-p/136875/highlight/false/page/4 -
More frequent Kernel Panics on late 2013 iMac
For the last couple of weeks I have been experiencing random iMac restarts with the kernel panic message (http://core0.staticworld.net/images/article/2013/02/kernel-panic-pre-ml_300-1000 24407-medium.png). I have not installed anything suspicious, I have verified the HDD, everything is ok, done the hardware test after a restart (the D button) with no issues found and when I go to the Library, Logs there is no kernel panic report nor any other information on the issue. It seems as the aforementioned message just appears, the iMac restarts and comes back to normal without any additional problems/problem information.
I have late 2013 iMac with os 10.10, everything up to date and fabric Ram memory with a lot of free space on the HDD.
I would really appreciate if someone could give me some pointers or let me know what this could be. Thanks a lot!Here it is:
Anonymous UUID: C031B16F-4CEA-99A0-BCFF-4172A022A598
Fri Oct 24 22:52:20 2014
*** Panic Report ***
panic(cpu 2 caller 0xffffff800b41e80a): Kernel trap at 0xffffff7f8d1f80e8, type 13=general protection, registers:
CR0: 0x0000000080010033, CR2: 0x0000000166b9b000, CR3: 0x000000024205503a, CR4: 0x00000000001626e0
RAX: 0xffffff801e813c00, RBX: 0xffffff801e813c00, RCX: 0x0000000000000000, RDX: 0x7fffffffffffffff
RSP: 0xffffff8115763cd0, RBP: 0xffffff8115763cf0, RSI: 0xffffff801e813c00, RDI: 0xffffff801e10ba08
R8: 0x00000000000019e4, R9: 0xffffff800fc68148, R10: 0x0000000000000000, R11: 0x000000000000063c
R12: 0x1000000000000000, R13: 0x0000000000000003, R14: 0xffffff801e10ba08, R15: 0xffffff802cd55000
RFL: 0x0000000000010206, RIP: 0xffffff7f8d1f80e8, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000166b9b000, Error code: 0x0000000000000000, Fault CPU: 0x2
Backtrace (CPU 2), Frame : Return Address
0xffffff810dee5e10 : 0xffffff800b33a811
0xffffff810dee5e90 : 0xffffff800b41e80a
0xffffff810dee6050 : 0xffffff800b43a443
0xffffff810dee6070 : 0xffffff7f8d1f80e8
0xffffff8115763cf0 : 0xffffff7f8d1f99b2
0xffffff8115763d20 : 0xffffff7f8d2041f1
0xffffff8115763d50 : 0xffffff7f8d29f940
0xffffff8115763d80 : 0xffffff7f8d202990
0xffffff8115763db0 : 0xffffff7f8d202a05
0xffffff8115763dd0 : 0xffffff800b8ff2eb
0xffffff8115763df0 : 0xffffff800b3ee455
0xffffff8115763e10 : 0xffffff800b33e91c
0xffffff8115763e40 : 0xffffff800b3235a3
0xffffff8115763e90 : 0xffffff800b333e8d
0xffffff8115763f10 : 0xffffff800b40a142
0xffffff8115763fb0 : 0xffffff800b43ac66
Kernel Extensions in backtrace:
com.apple.iokit.IOAcceleratorFamily2(156.4)[20DDCE61-E3EC-3CC1-8B79-170CEF2B603 A]@0xffffff7f8d1e3000->0xffffff7f8d24ffff
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f8bb24000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f8bdec000
com.apple.GeForce(10.0)[26D2EC64-4AF8-32C8-BF74-5B1E80772FAA]@0xffffff7f8d25e00 0->0xffffff7f8d2f3fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f8bb24000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[F4738C55-B507-3627-A9CA-3D29A5230A03]@0xff ffff7f8be33000
dependency: com.apple.nvidia.driver.NVDAResman(10.0.0)[53CC0E05-7382-336C-8239-AE884D6CA71A ]@0xffffff7f8be49000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f8bdec000
dependency: com.apple.iokit.IOAcceleratorFamily2(156.4)[20DDCE61-E3EC-3CC1-8B79-170CEF2B603 A]@0xffffff7f8d1e3000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
14A389
Kernel version:
Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
Kernel slide: 0x000000000b000000
Kernel text base: 0xffffff800b200000
__HIB text base: 0xffffff800b100000
System model name: iMac14,2 (Mac-27ADBB7B4CEE8E61)
System uptime in nanoseconds: 29948396975274
last loaded kext at 15673659043007: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f8dd7d000, size 69632)
last unloaded kext at 17607432106459: com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.0 (addr 0xffffff7f8dd69000, size 81920)
loaded kexts:
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.37
com.apple.driver.ApplePlatformEnabler 2.1.0d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleBluetoothMultitouch 85.3
com.apple.iokit.IOBluetoothSerialManager 4.3.0f10
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleHDA 266.5
com.apple.driver.AppleMikeyDriver 266.5
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.AppleBacklight 170.4.12
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleIntelHD5000Graphics 10.0.0
com.apple.driver.AppleHV 1
com.apple.driver.AppleLPC 1.7.3
com.apple.GeForce 10.0.0
com.apple.driver.AppleMCCSControl 1.2.10
com.apple.driver.AppleIntelFramebufferAzul 10.0.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.0f10
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.iokit.SCSITaskUserClient 3.7.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 705.4.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.5
com.apple.driver.AppleSDXC 1.6.5
com.apple.iokit.AppleBCM5701Ethernet 10.1.2b3
com.apple.driver.AirPort.Brcm4360 900.19.8
com.apple.driver.AppleAHCIPort 3.0.7
com.apple.driver.AppleUSBXHCI 705.4.14
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleBluetoothHIDKeyboard 175.5
com.apple.driver.AppleHIDKeyboard 175.5
com.apple.kext.triggers 1.0
com.apple.driver.IOBluetoothHIDDriver 4.3.0f10
com.apple.driver.AppleMultitouchDriver 260.30
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 266.5
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOAudioFamily 200.6
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.iokit.IOSurface 97
com.apple.driver.IOPlatformPluginFamily 5.8.0d49
com.apple.driver.AppleThunderboltEDMSink 4.0.2
com.apple.iokit.IOAcceleratorFamily2 156.4
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.0f10
com.apple.iokit.IOBluetoothFamily 4.3.0f10
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.driver.AppleSMC 3.1.9
com.apple.nvidia.driver.NVDAGK100Hal 10.0.0
com.apple.nvidia.driver.NVDAResman 10.0.0
com.apple.AppleGraphicsDeviceControl 3.7.21
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.driver.AppleHDAController 266.5
com.apple.iokit.IOHDAFamily 266.5
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOUSBMassStorageClass 3.7.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPOutAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.1
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.iokit.IO80211Family 700.52
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.7.0
com.apple.iokit.IOUSBFamily 705.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 389.1
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.Libm 1
com.apple.kec.pthread 1
System Profile:
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (7.15.124.12.8)
Bluetooth: Version 4.3.0f10 14890, 3 services, 27 devices, 1 incoming serial ports
Thunderbolt Bus: iMac, Apple Inc., 23.10
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x384B54463531323634485A2D314736453220
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x384B54463531323634485A2D314736453220
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: FaceTime HD Camera (Built-in)
USB Device: MT1836
USB Device: USB 2.0 Hub
Serial ATA Device: APPLE HDD ST1000DM003, 1 TB
Model: iMac14,2, BootROM IM142.0118.B07, 4 processors, Intel Core i5, 3.2 GHz, 8 GB, SMC 2.15f7
Network Service: Wi-Fi, AirPort, en1
Graphics: NVIDIA GeForce GT 755M, NVIDIA GeForce GT 755M, PCIe, 1024 MB -
New late 2013 iMac running slow
I purchased a new 21 in iMac in Dec 2013 (late 2013 model), and ever since, its been running very slow. Its slowness is mostly erratic and random, however very noticeable while running Office for Mac documents (Word & Excel), it takes anything from 30 sec - 1 min just to launch these apps. And equally slow while running Aperture (I am a photographer and this is my primary app). I usually end up restarting the iMac several times a day in the hope that it'll speed up. Every one who has seen me work on it has laughed that its slower than most ancient Windows machines.
Over the past few months, with support from Apple customer service, I have reformatted, re-partitioned and reinstalled Maverics on the iMac (and my MBP, which has the same issues), and done everything else that apple normally recommends as routine procedure, but no improvement in performance. The Apple support person has now stopped responding to my calls or emails.
What could be possible issues?
In my system preferences pane, there is 'Flash player' and 'Java' in the non-system apps installed. I guess we cant do without either of these.
Could there be a problem with my data? The data on my iMac is the same as on my MBP, as I transfered it via TimeMachine when i purchased the iMac.hi Here is the report from EtreCheck generated on my iMac. Any suggestions on what the issue could be and how to resolve it are welcome. There is 200+ GB free space on the 1TB drive.
EtreCheck version: 1.9.11 (43) - report generated 4 June 2014 1:55:59 pm IST
Hardware Information:
iMac (21.5-inch, Late 2013)
iMac - model: iMac14,3
1 2.9 GHz Intel Core i5 CPU: 4 cores
8 GB RAM
Video Information:
NVIDIA GeForce GT 750M - VRAM: 1024 MB
System Software:
OS X 10.9.3 (13D65) - Uptime: 0 days 0:55:33
Disk Information:
APPLE HDD HTS541010A9E662 disk0 : (1 TB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 999.35 GB (215.83 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. MacBook Air SuperDrive
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Gatekeeper:
Anywhere
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.adobe.SwitchBoard.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.CS5ServiceManager.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist Support
[running] com.genieo.completer.download.plist Support
[loaded] com.genieo.completer.update.plist Support
[running] com.vladalexa.MagicPrefs.plist Support
User Login Items:
None
Internet Plug-ins:
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 Support
FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.07 - SDK 10.6 Support
Flash Player: Version: 13.0.0.214 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.0.0 Support
JavaAppletPlugin: Version: Java 7 Update 55 Check version
Safari Extensions:
codec-M: Version: 1.0.0.1
Evernote Web Clipper: Version: 5.9.15
GoPhoto.it: Version: 1.10
Omnibar: Version: 1.2
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
Google Earth Web Plug-in: Version: 6.0 Support
3rd Party Preference Panes:
CleanApp Logging Service Support
Flash Player Support
Java Support
MagicPrefs Support
Time Machine:
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 930.71 GB Disk used: 729.70 GB
Destinations:
Bhaven's 3TB [Local] (Last used)
Total size: 3
Total number of backups: 12
Oldest backup: 2013-12-02 22:51:14 +0000
Last backup: 2014-04-26 20:48:37 +0000
Size of backup disk: Excellent
Backup size 3 > (Disk size 930.71 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
1% WindowServer
1% PluginProcess
1% fontd
0% System Events
0% imagent
Top Processes by Memory:
180 MB WindowServer
139 MB com.apple.WebKit.WebContent
123 MB PluginProcess
106 MB mds_stores
82 MB com.apple.IconServicesAgent
Virtual Memory Information:
5.50 GB Free RAM
1.43 GB Active RAM
274 MB Inactive RAM
819 MB Wired RAM
365 MB Page-ins
0 B Page-outs -
Graphics related crashes since Yosemite on a 27' late 2013 iMac
Hello all,
My 27 inch late 2013 iMac with a NVIDIA GeForce GTX 775M 2048 MB started freezing or auto-rebooting since I updated to Yosemite.
Crashes would occur randomly and were sometimes accompanied by lots of red boxes on the screen.
These kind of crashes seem to have stopped happening but now shifted to almost everytime I fire up Launchpad or Expose (and once when I opened the notifcation center). The screen freezes for a couple of seconds and the system will reboot, prompting me with a graphics related error.
Because my searches on this issue come up empty I would like to ask if anyone can tell me whether or not this is a bug or a hardware related problem.
Thanks for any help
Maybe related: My iMac sometimes takes a more than usual amount of seconds to wake from sleep. The screen will turn on but remain black.Try these in order testing your system after each to see if it's back to normal:
1. a. Resetting your Mac's PRAM and NVRAM
b. Intel-based Macs: Resetting the System Management Controller (SMC)
2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
4. Reinstall Yosemite: Reboot from the Recovery HD. Select Reinstall OS X from the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless.
5. Reinstall Yosemite from Scratch:
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
How to Clean Install OS X Yosemite
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless. -
Late 2013 iMac running very slow
EVERYTHING is running slow. My iphoto screensaver keeps freezing, all apps open super slow (wheel spins and spins) and iCal is not syncing properly with google calendar anymore. I'm not sure what happened in the past few weeks but it has gotten bad! My computer is only a couple months old. I ran etrecheck in hopes someone can tell me what's going on. I also ran disc utility and it found nothing wrong with my hard drive. I'm running 10.9.1, 2,7 GHz Intel Core i5, 8GB memory.
Thanks in advance!! If all else fails I will head to the nearest Genius Bar.
Here is the etrecheck report:
Hardware Information:
iMac (21.5-inch, Late 2013)
iMac - model: iMac14,1
1 2.7 GHz Intel Core i5 CPU: 4 cores
8 GB RAM
Video Information:
Intel Iris Pro - VRAM: 1024 MB
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 3:30:26
Disk Information:
APPLE HDD HTS541010A9E662 disk0 : (1 TB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 999.35 GB (796.12 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
Apple Inc. iPad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.leapfrog.connect.authdaemon.plist 3rd-Party support link
[System] com.macpaw.CleanMyMac2.Agent.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
Launch Agents:
[System] com.citrix.AuthManager_Mac.plist 3rd-Party support link
[System] com.citrix.ReceiverHelper.plist 3rd-Party support link
[System] com.citrix.ServiceRecords.plist 3rd-Party support link
[System] com.oracle.java.Java-Updater.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.google.Chrome.framework.plist 3rd-Party support link
[not loaded] com.google.keystone.agent.plist 3rd-Party support link
[not loaded] com.leapfrog.connect.monitor.plist 3rd-Party support link
[not loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist 3rd-Party support link
[not loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist 3rd-Party support link
[not loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist 3rd-Party support link
User Login Items:
None
Internet Plug-ins:
FlashPlayer-10.6: Version: 12.0.0.44 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 12.0.0.44 - SDK 10.6 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
CitrixICAClientPlugIn: Version: 11.8.2 - SDK 10.7 3rd-Party support link
Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link
JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
User Internet Plug-ins:
Google Earth Web Plug-in: Version: 7.1 3rd-Party support link
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Java 3rd-Party support link
Bad Fonts:
None
Old Applications:
/Library/Application Support/Microsoft/MERP2.0
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link
Solver: Version: 1.0 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
/Applications/Microsoft Office 2011/Office
Open XML for Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Office Setup Assistant: Version: 14.3.8 - SDK 10.5 3rd-Party support link
Microsoft Alerts Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
SyncServicesAgent: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Graph: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Utility: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Office Reminders: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Upload Center: Version: 14.3.9 - SDK 10.5 3rd-Party support link
My Day: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Chart Converter: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Clip Gallery: Version: 14.3.9 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011
Microsoft PowerPoint: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Outlook: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Word: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Document Connection: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Language Register: Version: 14.3.9 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
Time Machine:
Time Machine not configured!
Top Processes by CPU:
5% ReportCrash
4% CalendarAgent
1% WindowServer
0% EtreCheck
0% coresymbolicationd
Top Processes by Memory:
890 MB CalendarAgent
49 MB Google Chrome
28 MB com.apple.WebKit.WebContent
25 MB Safari
25 MB iTunes
Virtual Memory Information:
17 MB Free RAM
1.22 GB Active RAM
1.21 GB Inactive RAM
1.03 GB Wired RAM
993 MB Page-ins
97 MB Page-outs1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve your problem.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to gather information about the state of your computer. That information goes nowhere unless you choose to share it on this page. However, you should be cautious about running any kind of program (not just a shell script) at the request of a stranger on a public message board. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them.
Here's a summary of what you need to do, if you choose to proceed: Copy a line of text from this web page into the window of another application. Wait for the script to run. It usually takes a couple of minutes. Then paste the results, which will have been copied automatically, back into a reply on this page. The sequence is: copy, paste, wait, paste again. Details follow.
4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in your browser, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin; clear; Fb='%s\n\t(%s)\n'; Fm='\n%s:\n\n%s\n'; Fr='\nRAM details:\n%s\n'; Fs='\n%s: %s\n'; Fu='user %s%%, system %s%%'; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; M () { find -L "$d" -type f | while read f; do file -b "$f" | egrep -q XML\|exec && echo $f; done; }; Pc () { o=`grep -v '^ *#' "$2"`; Pm "$1"; }; Pm () { [[ "$o" ]] && o=`sed '/^ *$/d; s/^ */ /' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o=`echo $o`; [[ ! "$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; R () { o=; [[ r -eq 0 ]]; }; SP () { system_profiler SP${1}DataType; }; id | grep -qw '80(admin)'; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; SP Software | sed '8!d;s/^ *//'; o=`SP Hardware | awk '/Mem/{print $2}'`; o=$((o<4?o:0)); Ps "Total RAM (GB)"; o=`SP Memory | sed '1,5d; /[my].*:/d'`; [[ "$o" =~ s:\ [^O]|x([^08]||0[^2]8[^0]) ]] && printf "$Fr" "$o"; o=`SP Diagnostics | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm "POST"; o=`SP USB | sed -n '1d; /:$/{s/ *:$//;x;s/\n//p;}; /V.*[(]/{s/^[^(]*/ /;H;}; /Apple/{s/.//g;h;}'`; Pm "USB"; o=`pmset -g therm | sed 's/^.*C/C/'`; [[ "$o" =~ No\ th|pms ]] && o=; Pm "Thermal conditions"; o=`pmset -g sysload | grep -v :`; [[ "$o" =~ =\ [^GO] ]] || o=; Pm "System load advisory"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; d=(/ ""); D=(System User); E=; for i in 0 1; do o=`cd ${d[$i]}L*/L*/Dia*; for f in *; do [[ "$f" =~ h$ ]] && grep -ql "^Thread c" "$f" && e=" *" || e=; awk -F_ '!/ag$/{$NF=a[split($NF,a,".")]; print $0 "'"$e"'"}' <<< "$f"; done | tail`; Pm "${D[$i]} diagnostics"; done; [[ "$o" =~ \*$ ]] && printf $'\n* Code injection\n'; o=`syslog -F bsd -k Sender kernel -k Message CReq 'GPU |hfs: Ru|I/O e|n Cause: -|NVDA\(|pagin|SATA W|ssert|timed? ?o' | tail -n25 | awk '/:/{$4=""; $5=""};1'`; Pm "Kernel messages"; o=`df -m / | awk 'NR==2 {print $4}'`; o=$((o<5120?o:0)); Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 85 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Ps "Total CPU usage" && { s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); o=${s[2]}%; Ps "CPU usage by process \"$s\" with UID ${s[1]}"; }; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); s[2]=${s[2]%[+-]}; o=$((s[2]>=25000?s[2]:0)); Ps "Mach ports used by process \"$s\" with UID ${s[1]}"; o=`kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1`; Pm "Loaded extrinsic kernel extensions"; R && o=`sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|post[fg]|x)/{print $3}'`; Pm "Extrinsic system jobs"; o=`launchctl list | sed 1d | awk '!/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'`; Pm "Extrinsic agents"; o=`for d in {/,}L*/Lau*; do M; done | grep -v com\.apple\.CSConfig | while read f; do ID=$($PB\ :Label "$f") || ID="No job label"; printf "$Fb" "$f" "$ID"; done`; Pm "launchd items"; o=`for d in /{S*/,}L*/Star*; do M; done`; Pm "Startup items"; o=`find -L /S*/L*/E* {/,}L*/{A*d,Compon,Ex,In,Keyb,Mail/B,P*P,Qu*T,Scripti,Servi,Spo}* -type d -name Contents -prune | while read d; do ID=$($PB\ :CFBundleIdentifier "$d/Info.plist") || ID="No bundle ID"; [[ "$ID" =~ ^com\.apple\.[^x]|Accusys|ArcMSR|ATTO|HDPro|HighPoint|driver\.stex|hp-fax|\.hpio|JMicron|microsoft\.MDI|print|SoftRAID ]] || printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Extrinsic loadable bundles"; o=`find -L /u*/{,*/}lib -type f | while read f; do file -b "$f" | grep -qw shared && ! codesign -v "$f" && echo $f; done`; Pm "Unsigned shared libraries"; o=`for e in DYLD_INSERT_LIBRARIES DYLD_LIBRARY_PATH; do launchctl getenv $e; done`; Pm "Environment"; o=`find -L {,/u*/lo*}/e*/periodic -type f -mtime -10d`; Pm "Modified periodic scripts"; o=`scutil --proxy | grep Prox`; Pm "Proxies"; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; Ps "DNS"; R && o=`sudo profiles -P | grep : | wc -l`; Ps "Profiles"; f=auto_master; [[ `md5 -q /etc/$f` =~ ^b166 ]] || Pc $f /etc/$f; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; Pc "hosts" <(grep -v 'host *$' /etc/hosts); Pc "User launchd" ~/.launchd*; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed 's/\..*$//;s/-[1-9]$//'; o=`find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \) | wc -l`; Ps "Restricted user files"; cd; o=`SP Fonts | egrep "Valid: N|Duplicate: Y" | wc -l`; Ps "Font problems"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist | while read f; do plutil -s "$f" >&- || echo $f; done`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in 0 1; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} file count"; done; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign ($) or a percent sign (%). If you get the percent sign, enter
exec sh
in the window and press return. You should then get a new line ending in a dollar sign.
Click anywhere in the Terminal window and paste (command-V). The text you pasted should vanish immediately. If it doesn't, press the return key.
If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know your password, or if you prefer not to enter it, just press return three times at the password prompt.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line "[Process completed]" to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report your results. No harm will be done.
8. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If it happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of Apple Support Communities ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
My imac randomly restarts and then takes 45 minutes to load. What can I do to fix it?
I upgraded to Mavericks as soon as it released a few weeks ago. This is the only change I've made, no new programs or apps otherwise. Last week my imac randomly restarted and then took 45 minutes to load. It's done this about 5 times in the last week. I need some help resolving this.
I've gone through the disk utility to repair/verify the hard drive, and it's done nothing to solve this issue.
I do have a time machine and am wondering if it would be too drastic to reformat and restore from the time machine.
Any help would be appreciated! I have work to do!
Imac 21.5 inch mid 2010, OS X MavericksOK here they are:
Hardware Information:
iMac (21.5-inch, Mid 2010)
iMac - model: iMac11,2
1 3.06 GHz Intel Core i3 CPU: 2 cores
16 GB RAM
Video Information:
ATI Radeon HD 4670 - VRAM: 256 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0
AirPlay: Version: 1.9
AppleAVBAudio: Version: 2.0.0
iSightAudio: Version: 7.7.3
System Software:
OS X 10.9 (13A603) - Uptime: 0 days 2:54:13
Disk Information:
WDC WD5000AAKS-40V6A0 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 499.25 GB (277.14 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-STDVDRW GA32N
USB Information:
MICRONET FANTOM DRIVE 2 TB
EFI (disk1s1) <not mounted>: 209.7 MB
Time Machine Backups (disk1s2) /Volumes/Time Machine Backups: 2 TB (201.03 GB free)
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Wacom Co.,Ltd. CTH-460
Apple, Inc. Keyboard Hub
Apple, Inc Apple Keyboard
LaCie P'9231 Desktop Drive 2 TB
EFI (disk2s1) <not mounted>: 209.7 MB
LaCie (disk2s2) /Volumes/LaCie: 2 TB (1.15 TB free)
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
com.rogueamoeba.HermesAudio (4.1.0)
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.adobe.SwitchBoard.plist
[loaded] com.crashplan.engine.plist
[invalid] com.crashplan.engine.plist.save
[loaded] com.flipvideo.FlipShareServer.launchd.plist
[loaded] com.google.keystone.daemon.plist
[loaded] com.leapfrog.connect.shell.plist
[loaded] com.macpaw.CleanMyMac2.Agent.plist
[loaded] com.oracle.java.JavaUpdateHelper.plist
[loaded] com.rogueamoeba.hermes.plist
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist
[loaded] com.adobe.CS5ServiceManager.plist
[loaded] com.flipvideo.FlipShare.AutoRun.plist
[loaded] com.google.keystone.agent.plist
[loaded] com.wacom.pentablet.plist
User Launch Agents:
[loaded] com.adobe.AAM.Updater-1.0.plist
[loaded] com.adobe.ARM.[...].plist
[loaded] com.crashplan.javacheck.plist
[not loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist
[not loaded] com.macpaw.CleanMyMac.volumeWatcher.plist
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist
User Login Items:
Monitor
Dropbox
CrashPlan menu bar
Google Chrome
HazelHelper
3rd Party Preference Panes:
DivX
Flash Player
Flip4Mac WMV
Growl
Hazel
MacFUSE
PenTablet
Internet Plug-ins:
AdobeAAMDetect.plugin
Default Browser.plugin
DirectorShockwave.plugin
DivXBrowserPlugin.plugin
Flash Player.plugin
FlashPlayer-10.6.plugin
Flip4Mac WMV Plugin.plugin
googletalkbrowserplugin.plugin
iPhotoPhotocast.plugin
JavaAppletPlugin.plugin
NP_2020Player_IKEA.plugin
npgtpo3dautoplugin.plugin
o1dbrowserplugin.plugin
OfficeLiveBrowserPlugin.plugin
OVSHelper.plugin
QuickTime Plugin.plugin
Silverlight.plugin
WacomNetscape.plugin
WacomTabletPlugin.plugin
User Internet Plug-ins:
CitrixOnlineWebDeploymentPlugin.plugin
Bad Fonts:
None
Time Machine:
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
LaCie: Disk size: 2 TB Disk used: 846.34 GB
Macintosh HD: Disk size: 499.25 GB Disk used: 222.11 GB
Destinations:
Time Machine Backups [Local] (Last used)
Total size: 2 TB
Total number of backups: 36
Oldest backup: 2013-10-25 13:10:19 +0000
Last backup: 2013-11-09 15:08:15 +0000
Size of backup disk: Too small
Backup size 2 TB < (Disk used 1.07 TB X 3)
Top Processes by CPU:
8% WindowServer
6% PenTabletDriver
3% ConsumerTouchDriver
2% Google Chrome
2% EtreCheck
1% Dock
0% Dropbox
0% CrashPlan menu bar
0% fontd
0% GoogleTalkPlugin
Top Processes by Memory:
410 MB java
377 MB Google Chrome
246 MB mds_stores
197 MB com.apple.IconServicesAgent
131 MB Adobe Bridge CS5
115 MB Finder
115 MB Google Chrome Helper
82 MB WindowServer
66 MB Dropbox
49 MB PenTabletDriver
Virtual Memory Statistics:
8.92 GB Free RAM
5.04 GB Active RAM
800 MB Inactive RAM
1.26 GB Wired RAM
1.65 GB Page-ins
0 B Page-outs -
Problem installing Windows 7 64-bit on late 2013 iMac 27"
Is Windows 7 64-bit compatible with this computer?
Hardware and software:
• Late 2013 iMac 27", 3.5 GHz I7, 16 GB memory, 1 TB hard drive (no fusion drive)
• Mac OS 10.9.1
• USB thumb drive
• Boot Camp Assistant 5.1.0
• Windows 7 64-bit install disk iso image downloaded from Microsoft
Install steps:
1. Use Boot Camp Assistant to install Windows 7 install (from iso image) and Apple Support Software (creates WININSTALL USB drive)
2. Use Boot Camp Assistant to create 50 GB Windows partition on iMac internal drive and start Windows install
3. Complete initial install steps until given option to select install partition
4. Select 50 GB partition. Error message that partition is not formatted correctly. Use Advance Options to format (presumably to NTFS)
5. Select 50 GB partition again and click "Next"
6. Get error message "Setup was unable to create a new system partition or locate an existing system partition. See the Setup log files for more information."
7. Install quits at this point
I have successfully installed Win 7 on another computer (2010 Mac Pro) using these steps. I also tried installation on the iMac using an iso image created from my original Win 7 64-bit install disk, with the same installation error as above.
I'm wondering if Windows 7 and/or Boot Camp is compatible with this iMac. Any suggestions will be appreciated.I am awaiting delivery on the exact model you have and have been researching how much trouble it will be to put 64 bit windows 7 ultimate on my machine when it gets here. I'm not pleased at what I've been reading so far. I have not seen the two other posts but yours is enough to concern me.
Have you also seen that 10.9.1 update may be responsible for this? I've seen where 10.9 caused some problems with the bootcamp app but then the process was completely hosed with the 10.9.1 update. Are you seeing this as well?
Being a life-long mac dude, it pains me when their stuff just doesn't work because it usually just does. ****, that's why I started on a mac in the first place.
The support site says that they come with 90 days of complimentary support. Is this not an issue they should be responsible for addressing via support? Or is that just one long wait on hold waiting to talk to somebody that won't consider this a pure apple issue?
I was also curious if your install .iso contains both 32 and 64 bit versions? -
Fusion Drive of late 2013 Imac
Is the fusion drive of the late 2013 iMac a combination of a PCIe ssd and a HD or does it have a sata ssd?
Apple - Press Info - Apple Updates iMac
says it's PCIe -
Installing Windows 7 on Late 2013 iMac w/ Fusion Drive
Sorry in advance for the long post, but I have tried to exhaust all possibilities, and bring as much knowledge about our environment to the table to avoid confusion.
Here's our goal: Install Mac & Windows on a Late 2013 iMac with a 1TB Fusion Drive
Install our Mac Image with Deepfreeze on Partition 1
Install our Windows 7 x64 Image with DeepFreeze on Partition 2
Here's why our goal cannot work out of the box:
Deepfreeze for Mac, is not supported on a Fusion Drive. Now before anyone says "just don't use deepfreeze"...we are using it, and that is that.
In order to get our existing image to work on the iMac, we had to split the Fusion Drive.
Splitting Up the Fusion Drive
We booted into Recovery, Opened up terminal, retrieved the LvGUID, deleted it, and split up the SSD from the HD.
So now, we have a 128GB SSD, and 1TB HD showing up under Diskutilitiy.
We then partitioned the 1TB HD, into two, 500GB Partitions. One for Mac OSX 10.9.4, and the other for Windows.
The 128GB SSD is going to be used for scratch space, temp, etc. And is irrelevant at this time.
Deploying our Mac Image
After splitting the Fusion Drive, we netbooted and installed a "NetRestore" of our image. Worked completely fine, no issues. DeepFreeze Works fine, the 128GB SSD shows up just fine, and the other 500GB Windows Partition shows up fine. All drives / partitions can be written to with no problem.
Deploying our Windows Image
Deployed our Windows Partition image as we have done in the past, by booting into a windows PE Disk. (We have other various 2009, 2010, and 2011 iMacs across campus, with NO FUSION DRIVES installed, and dual boot them successfully using the same procedure. Minus the splitting of the fusion drive part of course) After the Windows image is deployed to the windows partition, we then boot it up to a Windows 7 Install disk to fix the MBR, Bootrec, and BCD options to allow it to boot properly. Here's where we run into issues: Upon getting the Windows 7 Install screen, the USB Keyboard and Mouse, DO NOT WORK.
Here's the options we've tried to get them to work properly
1. Tried another known working Mac USB Keyboard & Mouse = Failed
2. Tried a known working Windows Keyboard & Mouse = Failed
3. Plugged Just a known working Mac Keyboard into each USB Port to see if recognized = Failed
4. Plugged Just a known working Windows Keyboard into each USB Port to see if recognized = Failed
5. Plugged Just a known working Mac Mouse into each USB Port to see if recognized = Failed
6. Plugged Just a known working Windows Mouse into each USB Port to see if recognized = Failed
7. A Windows 8.1 Recovery USB will boot and the USB Mouse & Keyboard are recognized and installed! (YAY!!) However, we cannot repair a Windows 7 install with Windows 8.1..
BootCamp Drivers & Support Media
Downloaded the Current BootCamp Support drivers to enable the USB and other various drivers to be loaded during setup (Placed the $WinPEDriver$ and AutoUnattend.xml, and BootCamp folder on the Root of a USB, and modified a Windows7 Installation disk and placed on the root as well) The drivers do not load. Have also placed on a brand new USB2, and USB3 flash drive formatted at FAT32, to see if that made a difference, which it did not. The BootCamp USB made within Mac, it loads saying "Now booting into Boot Camp Assistant Created USB Drive..." or something like that (Don't remember the exact Message)
Side Note:
Restored Fusion Drive to its original State, and booted from the BootCamp USB drive, still no usb Mouse & Keyboard Support.I have same issue
Tried everything differend hdd,ssd as well
Basically when trying instal win 7 via iOS maverick when reboting and windows booting to the first scree everything freezing cant do much.
Also tried install clear ssd without any system, but soon after format ssd or hdd I have error that I cant use this disk to install windows!!!!!!!!!!!!!!!!!
What is funny Windows 8 installing without any problem!!!
what is going on APPLE??wher is support
This issue I have only on Late 2013 on my other Late 2012 this issue not exist and everything working as should. -
Cannot install Windows 8.1 on Late 2013 iMac
Attempting to install Windows 8.1 (retail) using Boot Camp Assistant but when I get to the "Select disk to install windows" screen, nothing appears.
I'm using a retail copy of the Windows 8.1 full installer DVD and I have the midrange 21.5" late-2013 iMac.Installed my retail copy of Windows 8.1 from Windows 7 without any hiccups or hacks. Windows 7 can be installed in trial mode for free and easily by downloading a legal ISO from Digital River. Create a USB installation with Boot Camp Assistant and proceed as normal using the Windows 7 ISO. During Installtion, skip entering a license. After Windows 7 is successfuly installed, boot back into OSX and create just a drivers USB using Boot Camp Assistant. Boot back into Windows, insert your retail Windows 8.1 disc or use your download and let it install. Be prepared to do several "Hold-Option" boots to kick it into windows. Installation probably had 6 reboots.
Digital River ISOs
Windows 7 Home Premium 32Bit:
http://msft.digitalrivercontent.net/win/X17-58996.iso
Windows 7 Home Premium 64Bit:
http://msft.digitalrivercontent.net/win/X17-58997.iso
Windows 7 Professional 32Bit:
http://msft.digitalrivercontent.net/win/X17-59183.iso
Windows 7 Professional 64Bit:
http://msft.digitalrivercontent.net/win/X17-59186.iso
Windows 7 Ultimate 32Bit:
http://msft.digitalrivercontent.net/win/X17-59463.iso
Windows 7 Ultimate 64Bit:
http://msft.digitalrivercontent.net/win/X17-59465.iso
Thanks, and I hope this helps whoever needs it. I always hate when someone finds a fix and never reports back. -
Cannot install Win 8 on a late 2013 iMac using bootcamp on 10.9
I'm trying to install Win 8 on a late 2013 iMac (purchased a couple of months ago)
I have a win 8 pro DVD, but obviously there is no DVD in this iMac. I usally use the DVD drive in my older 2009 iMac for any disk based installs but I can't appear to use it here.
I followed the instructions and downloaded a Win 8 Pro ISO from Microsoft to use with my authentication code, created a bootable USB using bootcamp, created the partition and rebooted. Once I'd entered the code I get to the install location but it says I cannot install on the partition created by bootcamp. Even if I format the partition it says I need a GPT drive but I have MBR, so won't let me install.
I tried several suggestions including creating aprtitions in various other programs and once I even got past that screen, but as soon as it tried to install I got another error saying the MBR was formatted incorrectly and it failed.
I had no issues installing Win 7 via bootcamp on the older iMac, but this one has me stumped. I used to think I knew a bit about computers, but I'm fairly new to Mac related issues as the older iMac has always just worked.
Any help would be greatly appreciated.Hello,
I just installed Windows 8.1 on my Late 2013.
There are just a couple of things I had to do that deviated from the Boot Camp Installation Manual.
1. I downloaded my copy of Windows 8.1 as an ISO image AND as a bootable USB from the Microsoft site.
Not sure why I did that but it came in handy because Bootcamp was taking a very long time to copy the ISO onto the USB stick..
The ISO copying seemed to freeze up, but it's likely that it was just taking a long time, probably 20mins.
So, instead of waiting, I took the contents of the the USB startup stick and simply moved them over to the stick that Bootcamp had formatted for the ISO copy (I cancelled that copy function and deleted any files that had copied but didnt complete).
Once that was done, the machine rebooted from the USB stick and began the normal Windows setup process.
All went very smoothly except that my mouse was not working.
2. To get around the mouse issue, I simply plugged in a MS USB Mouse and it worked immediately.
The Bootcamp manual advised that the way around this was to 'click in upper right corner and search for Bootcamp'. Problem was, it was nowhere to be found.
So, using my MS mouse, I navigated to the 'DESKTOP' icon in Win 8.1 and found File Explorer, which showed my USB stick connected along with Bootcamp and the MS Support File (i.e. All the Apple Drivers).
I began manually clicking on all the driver files until realizing that there IS a Bootcamp executable which will automatically install the drivers for the Nvidia card, keyboard, camera, mouse, etc....
Once that was done, my installation was completed.
The entire process took about an hour, but now that I've done it, it really shouldnt take much more than 45 mins.
I have the late 2013 iMAC, with the GTX780M and 1TB Fusion Drive i5 Quad Core.
For those who are leery about doing this, please note that I'm a PC 'lifer' and this is my very first go-around with doing anything on an Apple product.
It all went much more smoothly than I could have imagined, but if you are not a PC person, you might be a little challenged finding the Bootcamp in File Explorer or doing anything in Win 8.1 to get over these minor hurdles.
Good luck!
I'm looking forward to getting STEAM up and running to see how this thing games! -
Will Late 2013 iMac boot from Snow Leopard External Drive?
Hey gang-
Got a new late-2013 iMac for Christmas (yayyyy!!)
I plan on running Mavericks for day-to-day use, but there are a few old Power PC apps that I occasionally need to run. Does anyone know if the new iMacs will boot from an external drive running Snow Leopard? I have an external Firewire drive with Snow Leopard on it and I'm wondering if the new iMac will boot from it if needed.
Thanks!
DaveThanks gang. No worries- I keep an older Intel MacBook with Snow Leopard on it and I suppose it will do in a pinch.
Cheers!
Dave -
I just bought the new late 2013 iMac. Can I get the new iWork for free?
I just bought a new late 2013 iMac. Can I get the new iWork for free? I updated it to Mavericks also. The Mac App store is showing $19.99 for each iWork component (Pages, Numbers, Keynote). I also bought the previous iWork version, if that matters. Free updates for iPhoto and iMovie seemed to show up with no problems. Maybe these are just glitches that will clear up in a couple of days?
Hi. If you want it to get updated, this should take care of it.
1. Uninstall iWork from your Mac.
2. Do a fresh install of iWork from DVD.
3. Install iWork update from Apple Downloads (direct link here: http://support.apple.com/kb/DL1563)
4. Sign into the Mac App Store, and check for updates. It should now show up as a free update. You may have to give it a few minutes (i.e. 10-15 minutes).
I've been a Windows user for years, so I know all of the tricks by now. I had hoped I would not need this knowledge for a Mac, but oh well...
Good luck. -
Crazy to buy a maxed out late 2013 iMac now?
Was waiting to see if there would be any update but alas, no. Not sure I want to be an early adopter of a retina 27" iMac. Looking at a nearly maxed out non-retina (aka late 2013) 27" iMac. Only about $400 less than similar equipped retina model. Am I crazy or what? Use is just home computing and home video/photo editing. I just looked at retina 27 in store. I can see the difference if I try I don't see point in waiting for next gen chips either.
I just did something similiar. I waited and waited for the Retina iMac to be released before I made my final iMac decision. I was on board for even max'ing out the Retina iMac until I learned it would not support Target Display Mode. I already own a Macbook Pro w/Retina. And while I understand not seeing 5k each and every time, I expected (current technology limitations or not) the Target Display Mode to simply reproduce the same resolution as the Macbook Pro when connected via Thunderbolt.
Once I learned that the Retina iMac did not work as a secondary monitor I made my Late-2013 iMac decision. I understand where you are coming from because I had the same 'fears'.
It kills me to not have the 5k version when it exists, but last year's version (including TDM functionality) fit my day to day needs better.
KC3Dogs
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