Late 2013 macbook pro showing Service Battery warning after 1 year and 2 months

Hey there,
I purchased a 13" MacBook pro retina late 2013 in December
The battery has recently started showing the "service battery" warning. Here is a screenshot from Coconut Battery:
Surely after only about a year the battery should not be holding only 70% of the charge. Is this level of wear unusual? If I were to take this to an apple store would Apple likely replace it even though it is out of warranty?
Cheers guys.

unfortunately, the batteries warranty is only one year. The only options were the ones they gave you: buy a new battery (which I recommend), or use your mac on the power supply only without the battery.

Similar Messages

Macbook pro showing Service Battery

Suddenly my macbook pro is showing Service Battery. how do i fix it?

Bring it to an Apple store or AASP.

Macbook pro shows"service battery"

what should i do if t shows"service battery"

Perform a SMC reset:
http://support.apple.com/kb/HT3964
If there is no improvement, consider installing a new battery.
Ciao.

I need a recommendation for a 24" monitor for my late 2013 MacBook Pro

I need a recommendation for a 24" professional photography monitor for my late 2013 MacBook Pro. I am looking for a monitor that plays well with my 13" late 2013 Macbook pro. I tryed the Dell U2413 and found after the fact that it did not work well with my Macbook pro. Read up on the Asus PA 249Q, It also seems to have problems with my Macbook Pro. Apple display is larger than i want. Looking for recommendations for compatable IPS monitor for use with Aperture. buget is $300 to $800.
Anybody happy with thiers?
MacBook Pro with Retina display, OS X Mavericks (10.9), Aperture 3.5.1

Any monitor will work. Decide what specs work best for your needs and get that monitor.

Help! My Canon MG5520 printer is apparently not connected to my late 2013 MacBook Pro!

Help! My Canon MG5520 printer is apparently not connected to my late 2013 MacBook Pro! I have had this printer a few months and everything has been working fine until today. I did I have to turn my wifi router on and off this morning, so I think that might be it. I'm not extremely tech savy, so if anyone could lend a hand, I would appreciate it!! I've tried unplugging it, turning it on and off again, quitting it my from laptop, nothing works. Do I need to reconnect it to the wifi? How do I do this? I turns on fine and doesn't give my any error messages, it'st just my laptop that says it isn't connected. Sorry if this is a stupid question.

Thanks for providing complete information. It seems like you've ruled out faulty docking cable, bad USB port, and software issue on the new Mac. And since the shuffle still works fine on the older Mac, it's not a problem on the shuffle.
Some things to try...
Connect the MacBook to its power adapter, so that it's not running the battery power. If any other USB devices are connected, try connecting the shuffle as the only device, to a direct USB port on the MacBook.
If you can keep it connected for long enough, go to the shuffle's Settings screen in iTunes and set it to Enable disk use (and Apply). This will keep the shuffle's disk mounted continuously, instead of iTunes unmounting the shuffle's disk when not syncing.
If you happen to have an old USB 2.0 hub that has its own power supply, connect the shuffle through the hub to see if that make any difference. The new Macs have USB 3.0, so if that's the cause, maybe a USB 2.0 hub in between can act as a "buffer" and make it work.

Anyone else having extra long delivery time for the late 2013 macbook pro 15" 2.6ghz 1tb model?

Anyone else having extra long delivery time for the late 2013 macbook pro 15" 2.6ghz 1tb model?
As of today feb 15 i have been waiting for 78 days. Finland doesn't have an official apple store (only authorized resellers) It was my mistake because i should have bought from apple.com. But i think 2.5 months is too long and i have no information about when i can get it..

The low-end 15” rMBP with a 8 GB or RAM and a 256 GB SSD costs $2,000.
The low-end 15” rMBP with a 8 GB or RAM and a 512 GB SSD costs $2,300.
With 16 GB of RAM and a 512 GB SSD it costs $2,500.
The high-end 15” rMBP with a 16 GB of RAM and a 512 GB SSD costs $2,600.
All cost $500 dollars more with a 1 TB SSD.
So the SSD size is not a differentiating factor unless you prefer 256 GB.
If you think you need 16 GB of RAM and a 512 GB SSD then you might as well spend the extra $100 for the high-end model.
The high-end model will make a difference on gaming and graphics-oriented applications.
They tend to run other applications at about the same speed.
Both models are rated with 8 hours of battery life.
Benchmarks on PhotoShop comparing memory sizes: https://discussions.apple.com/thread/5659174?tstart=30
The speed was about 10% different between 8 GB and 16 GB models.
On other applications your mileage may vary.
Application benchmarks:
http://www.macworld.com/article/2059215/15-inch-retina-macbook-pro-review-a-tale -of-two-laptops.html
The low-end and high-end performed the about the same on non-graphics oriented applications.
Graphics oriented benchmarks:
On the Cinebench OpenGL benchmark the high-end was about twice as fast.
On the Unigine Heaven Benchmark benchmark they ran at about the same speed.
On the Unigine Valley Benchmark benchmark the high-end was about 1.5x as fast.
Message was edited by: hands4

Duel microphone holes on the late 2013 MacBook Pro 15"

Are you meant to be able to see the duel microphone holes on the late 2013 MacBook Pro 15"
It shows them on the tech specs on the apple site and most other places I've seen, but mine doesn't have the holes.
Is it also common that pages, numbers and keynote were not automatically installed when I bought it new?
When setting up the new macbook I got an email saying;
Your Apple ID was used to sign in to iCloud on a MacBook Pro 13"
However it is a 15"... Should I be worried? I bought this off the online store.

If you do what I said - "Go to the bottom of the page and click on the Mics button." you will see the description - "under the speaker grille"

Kernel Panic - Late 2013 MacBook Pro Retina

Hi Apple Community,
I've owned a Late 2013 MacBook Pro Retina (2.0Ghz/8GB RAM) for merely a month now and just within the last week alone I have encountered around 5-6 Kernel Panics which is starting to concern me as this is my very first MacBook Pro.
I was hoping that someone here could help me with this issue.
Below is a copy of the Kernel Panic log:
Anonymous UUID:       767E1972-7105-E734-B565-AE9A2AD620AC
Thu Apr 10 01:39:01 2014
panic(cpu 0 caller 0xffffff801f0dbe2e): Kernel trap at 0xffffff801f1d87a3, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x0000000116218003, CR3: 0x0000000020a70001, CR4: 0x00000000001606e0
RAX: 0xd100000000000000, RBX: 0xffffff80414afd20, RCX: 0x0000000025000000, RDX: 0x0000000000000000
RSP: 0xffffff8111cf3d10, RBP: 0xffffff8111cf3d20, RSI: 0x0000000000000002, RDI: 0xffffff80414afd20
R8: 0x0000000000000001, R9: 0x0000000000000000, R10: 0x0000000000002000, R11: 0x0000000000000142
R12: 0x0000000000000000, R13: 0xffffff8032b95c00, R14: 0x0000000000000001, R15: 0xffffff80414afd20
RFL: 0x0000000000010286, RIP: 0xffffff801f1d87a3, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000116218003, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff81025e8c50 : 0xffffff801f022fa9
0xffffff81025e8cd0 : 0xffffff801f0dbe2e
0xffffff81025e8ea0 : 0xffffff801f0f3326
0xffffff81025e8ec0 : 0xffffff801f1d87a3
0xffffff8111cf3d20 : 0xffffff801f376e75
0xffffff8111cf3d50 : 0xffffff801f1d8a9d
0xffffff8111cf3dc0 : 0xffffff801f376c58
0xffffff8111cf3e70 : 0xffffff801f1fa506
0xffffff8111cf3ea0 : 0xffffff801f1e4b73
0xffffff8111cf3ed0 : 0xffffff801f1ddeaa
0xffffff8111cf3f40 : 0xffffff801f1e4b17
0xffffff8111cf3f50 : 0xffffff801f43e363
0xffffff8111cf3fb0 : 0xffffff801f0f3b26
BSD process name corresponding to current thread: launchd
Mac OS version:
13C64
Kernel version:
Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64
Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953
Kernel slide:     0x000000001ee00000
Kernel text base: 0xffffff801f000000
System model name: MacBookPro11,2 (Mac-3CBD00234E554E41)
System uptime in nanoseconds: 512576988534
last loaded kext at 245623919378: com.apple.filesystems.msdosfs          1.9 (addr 0xffffff7fa1075000, size 65536)
loaded kexts:
com.paragon-software.filesystems.ntfs          100
org.dungeon.driver.SATSMARTDriver          0.8
com.apple.filesystems.msdosfs          1.9
com.apple.driver.AppleMikeyHIDDriver          124
com.apple.filesystems.autofs          3.0
com.apple.driver.AudioAUUC          1.60
com.apple.driver.AppleUpstreamUserClient          3.5.13
com.apple.driver.AppleHDAHardwareConfigDriver          2.6.0f1
com.apple.iokit.IOBluetoothSerialManager          4.2.3f10
com.apple.driver.AppleGraphicsDevicePolicy          3.4.35
com.apple.driver.AppleHDA          2.6.0f1
com.apple.driver.AGPM          100.14.15
com.apple.driver.ApplePlatformEnabler          2.0.9d1
com.apple.driver.X86PlatformShim          1.0.0
com.apple.iokit.IOUserEthernet          1.0.0d1
com.apple.iokit.IOBluetoothUSBDFU          4.2.3f10
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.3f10
com.apple.driver.AppleThunderboltIP          1.1.2
com.apple.driver.AppleHWAccess          1
com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
com.apple.driver.AppleBacklight          170.3.5
com.apple.driver.AppleSMCLMU          2.0.4d1
com.apple.driver.AppleLPC          1.7.0
com.apple.driver.AppleMuxControl          3.4.35
com.apple.driver.AppleIntelMCEReporter          104
com.apple.driver.AppleMCCSControl          1.1.12
com.apple.driver.AppleCameraInterface          4.26.0
com.apple.driver.AppleIntelHD5000Graphics          8.2.4
com.apple.driver.AppleIntelFramebufferAzul          8.2.4
com.apple.driver.AppleUSBTCButtons          240.2
com.apple.driver.AppleUSBTCKeyEventDriver          240.2
com.apple.driver.AppleUSBTCKeyboard          240.2
com.apple.iokit.SCSITaskUserClient          3.6.6
com.apple.driver.AppleUSBCardReader          3.4.1
com.apple.driver.AppleFileSystemDriver          3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.BootCache          35
com.apple.driver.AppleUSBHub          666.4.0
com.apple.driver.XsanFilter          404
com.apple.iokit.IOAHCIBlockStorage          2.5.1
com.apple.driver.AppleAHCIPort          3.0.0
com.apple.driver.AirPort.Brcm4360          831.21.63
com.apple.driver.AppleUSBXHCI          670.4.0
com.apple.driver.AppleSmartBatteryManager          161.0.0
com.apple.driver.AppleRTC          2.0
com.apple.driver.AppleACPIButtons          2.0
com.apple.driver.AppleHPET          1.8
com.apple.driver.AppleSMBIOS          2.1
com.apple.driver.AppleACPIEC          2.0
com.apple.driver.AppleAPIC          1.7
com.apple.nke.applicationfirewall          153
com.apple.security.quarantine          3
com.apple.kext.triggers          1.0
com.apple.iokit.IOSerialFamily          10.0.7
com.apple.driver.DspFuncLib          2.6.0f1
com.apple.vecLib.kext          1.0.0
com.apple.iokit.IOAudioFamily          1.9.5fc2
com.apple.kext.OSvKernDSPLib          1.14
com.apple.iokit.IOBluetoothFamily          4.2.3f10
com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.3f10
com.apple.driver.IOPlatformPluginLegacy          1.0.0
com.apple.driver.AppleThunderboltEDMSink          2.1.3
com.apple.driver.AppleThunderboltDPOutAdapter          3.1.7
com.apple.driver.AppleHDAController          2.6.0f1
com.apple.iokit.IOHDAFamily          2.6.0f1
com.apple.driver.AppleSMBusPCI          1.0.12d1
com.apple.driver.AppleBacklightExpert          1.0.4
com.apple.driver.AppleGraphicsControl          3.4.35
com.apple.driver.X86PlatformPlugin          1.0.0
com.apple.driver.AppleSMC          3.1.8
com.apple.driver.IOPlatformPluginFamily          5.7.0d10
com.apple.driver.AppleSMBusController          1.0.11d1
com.apple.iokit.IOSurface          91
com.apple.iokit.IONDRVSupport          2.4.1
com.apple.AppleGraphicsDeviceControl          3.4.35
com.apple.iokit.IOAcceleratorFamily2          98.14
com.apple.iokit.IOGraphicsFamily          2.4.1
com.apple.driver.AppleUSBMultitouch          240.9
com.apple.iokit.IOUSBHIDDriver          660.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice          3.6.6
com.apple.iokit.IOUSBMassStorageClass          3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.6
com.apple.driver.AppleUSBMergeNub          650.4.0
com.apple.driver.AppleUSBComposite          656.4.1
com.apple.driver.AppleThunderboltDPInAdapter          3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily          3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter          1.4.5
com.apple.iokit.IOUSBUserClient          660.4.2
com.apple.iokit.IOAHCIFamily          2.6.5
com.apple.driver.AppleThunderboltNHI          2.0.1
com.apple.iokit.IOThunderboltFamily          3.2.7
com.apple.iokit.IO80211Family          630.35
com.apple.driver.mDNSOffloadUserClient          1.0.1b5
com.apple.iokit.IONetworkingFamily          3.2
com.apple.iokit.IOUSBFamily          675.4.0
com.apple.driver.AppleEFINVRAM          2.0
com.apple.driver.AppleEFIRuntime          2.0
com.apple.iokit.IOHIDFamily          2.0.0
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.sandbox          278.11
com.apple.kext.AppleMatch          1.0.0d1
com.apple.security.TMSafetyNet          7
com.apple.driver.AppleKeyStore          2
com.apple.driver.DiskImages          371.1
com.apple.iokit.IOStorageFamily          1.9
com.apple.iokit.IOReportFamily          23
com.apple.driver.AppleFDEKeyStore          28.30
com.apple.driver.AppleACPIPlatform          2.0
com.apple.iokit.IOPCIFamily          2.9
com.apple.iokit.IOACPIFamily          1.4
com.apple.kec.corecrypto          1.0
com.apple.kec.pthread          1
System Profile:
Model: MacBookPro11,2, BootROM MBP112.0138.B02, 4 processors, Intel Core i7, 2 GHz, 8 GB, SMC 2.18f6
Graphics: Intel Iris Pro, Intel Iris Pro, Built-In, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343531533641465238412D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343531533641465238412D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (6.30.223.154.63)
Bluetooth: Version 4.2.3f10 13477, 3 services, 15 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0256F, 251 GB
USB Device: Hub
USB Device: My Passport 0748
USB Device: Internal Memory Card Reader
USB Device: Hub
USB Device: Microsoft® Nano Transceiver v2.0
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1
Could anyone help me identify what's the issue causing these Kernel Panics?

Steps I've done so far:
Reset NVRAM
Restarted the computer.
Perform Apple Diagnostic Test, NO ISSUES DETECTED

Downgrade late 2013 Macbook Pro to Mountain Lion

Hello,
I've seen a few threads on this and the consensus seems to be that it can't/shouldn't be done. Some of us are in situations in corporate environments where we can't upgrade so please don't post here to tell me I can't/shouldn't downgrade. I started this thread in the hopes that with enough people working on it we can figure out a way to make it work.
I can get my 10.8.5 image to boot my late 2013 Macbook Pro by replacing /System/Library/CoreServices/PlatformSupport.plist with a PlatformSupport.plist from the original 10.9 install. It seems stable however I don't get any sound. No input or output devices show up in System Information --> Audio --> devices. I've tried replacing AudioAUUC.kext and AppleHDA.kext with ones from a 10.9 machine but that doesn't help.
Does anyone have any ideas on how to get the sound working?

Hello tor.support
Did you ever get a solutin for this?
I just spent £1700 on a new MBP to find my audio soundscard does not support Mavericks - normally not such a big deal as I work with computers and thought it would be a simple downgrade to Lion.
Really dont want to take the machine back to apple, but I cant wait for Zoom (audio manufacturer) to get their software updated. It's been 8 months. I need a system that works.
Any help would be much appreciated.
Thank you

Is there a way to digitize audio using the headphone input on the 15-inch (late 2013) Macbook Pro with Retina display?

I'd like to digitize audio from a minidisc player into my 15-inch (late 2013) Macbook Pro with retina display, but can't see a way to change the internal mic input. I understand that previous MacBooks allowed the headphone jack to double as a mic input, but mine doesn't seem capable of switching. I've tried using a mini to mini cable, with no luck, and also tried using a headset splitter adapter (3.5 mm 4-pin to 2x3-pin 3.5 mm headset splitter adapter from Amazon) because I read that that would allow me to plug in headphones and input audio. But in both cases, the only "input" available in my sound preferences is the built-in internal microphone. Am I missing something? Is there a way to digitize audio through the headphone jack?

Not likely. headphone jacks are usually output only devices unless specifically stated to support input, and even then, it may not be audio input that they support, but merely control input for volume and such.
You can get a USB audio input instead. i.e:
http://www.amazon.com/Griffin-Technology-iMic-Audio-Device/dp/B000BVV2IC

How to install system on late 2013 macbook pro retina ?

Hmmm .... I need help.
I deployed a 10.9.1 from a new MBA image to the new 15" MBPr .... not a good idea. It won't boot because of the special build that the late 2013 requires.
So the original recovery HD is gone, so can't go that route. Now I need help badly. How to get the darn thing to bootup .... or how to start over ?
BR Martin

Welcome to Apple Support Communities
Your Late 2013 MacBook Pro comes with Internet Recovery, which can be used without needing a Recovery partition. To start up in Internet Recovery, hold Command, Option (Alt) and R keys while your Mac is starting, and reinstall OS X. You will get OS X 10.9.1, and the Mavericks installer will create the OS X Recovery partition.
Your MacBook Pro requires a special OS X 10.9.1 build that is not available for any other Mac, and you cannot install the "normal" OS X 10.9.1 version on your MacBook Pro. Apple will fix this in a future update, when your MacBook Pro and all other Macs use the same OS X build.

Late 2013 Macbook Pro Retina 15' will not boot an external disk from a Mid-2012 MAcbook Pro. What should I do?

In order to simplify moving all my files from the previous mid-2012 macbook pro 15' when moving to my new late-2013 macbook pro, i superdup-ed the full hard-disk to an external ssd. Unfortunatelly the new mac resuses to boot from this external disk (i get the grey disk with a line over it). The external disk works just fine so if I boot the new mac from its internal SSD I can read/write the external disk without problems.
Old OS X is 10.9 as is the OS on the new mac.
What I need to do is to boot the new mac from the external ssd, use the same superduper to copy the external content onto the internal ssd.
How can I solve this issue?

Welcome to Apple Support Communities
If you made a backup of your files with SuperDuper, use Migration Assistant (in /Applications/Utilities) to transfer your files from the external drive > http://pondini.org/OSX/MigrateLion.html It will create a new user account with the transferred files, so you may want to merge both user accounts > https://discussions.apple.com/docs/DOC-5472
The Late 2013 MacBook Pro uses a special OS X Mavericks version which makes OS X compatible with it, and older OS X versions do not work with it. That's the reason why you cannot start up from the external drive created from the Mid 2012 MacBook Pro

Late 2013 Macbook Pro Retina 13" Thunderbolt to DVI Connection to Samsung 24" - Static screen upon wakeup

Hi,
My Late 2013 Macbook Pro Retain 13" is connected to the Samsung 24" Samsung via Thunderbolt/DVI connector.
Upon wake up from sleep mode, the Samsung monitor displays a static screen.
Any idea what the cause maybe and how to fix it? - Right now I have to unplug and plug back the thunderbolt to fix the issue which I find annoying to do. Any better solution out there?
Thanks alot!
Mznrc

In a word, yes.
The video out capabilities for the 13" and 15" retina MBPs are the same.
Tech specs

Just got a new "late 2013" Macbook Pro Retina, want to install Windows! (Newbie!)

Hello everyone!
I am brand new to the Apple Community and would like to pick at some brains here!
I just recently bought a new "late 2013" Macbook Pro here and would like to run Microsoft OneNote on my macbook. I have 2 predictaments though!
1. Which Windows OS is recommended? I searched around and seem to have found that alot of people are having issues with the Windows 8.1 version. Should I just stick to Windows 7?
2. Also, I know that the Macbook Pro does not have an optical drive; what is the best way to go on about getting the Windows 7 ISO onto a thumbdrive? Would I have to do it through another computer and burn the ISO on the thumbdrive there? Or is there a way to purchase Windows from my Macbook and download from the sellers website and just run Bootcamp to burn the image onto there?
Thank you and I look forward to joining this community!
Don

I am new to the community as well but have been an apple genuis for a while. The way I put windows on my mac (late 2012 pro) last year was I bought windows 7, and used bootcamp to install it. I would have someone at best buy or a tech store do it for you though. If you dont want to pay $200 for windows 7, you can just buy an app called parallels (also at like a best buy) and use that. I believe it is around $75 but not sure. Hope this helps

My macbook pro has service battery, what could happen if i upgrade the ram to 8gb

My macbook pro has service battery, what could happen if i upgrade the ram to 8gb

"Service Battery" means just that - you need to make an appointment with your local Apple Store or AASP and have the battery checked out and, likely, replaced.
If you upgrade to 8GB it will have no effect on the battery. 8GB is sort of the minimum that I would shoot for.
Clinton

Late 2013 macbook pro showing Service Battery warning after 1 year and 2 months

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