Latency type changed back to Fast path

I recently had my latency type changed back to interleaving however i now get daily disconnections (usualy when recieving a phone call) and my download speed isnt any better, the only difference is an increased latency of around 10-20ms so i would like to have it reverted back to fast path.
Thanks, Rob.

Hi backie,
If you fill out the contact form located in the about me section of my profile again we can look at this for you.
Cheers,
Chris
BT Mod Team
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Similar Messages

Latency type changed from fast to interleaved

My Latency type as changed from Fast to Interleaved, why?
From - Latency type: Fast
To - Latency type: Interleaved
Can it be changed back to fast ?
Since it as changed, it feels like my broadband is now being capped. It as become slow .5mb when usually I was getting 1.9mb.
ADSL Line Status
Connection information
Line state: Connected
Connection time: 3 days, 11:47:08
Downstream: 19,661 Kbps
Upstream: 1,164 Kbps
ADSL settings
VPI/VCI: 0/38
Type: PPPoA
Modulation: G.992.5 Annex A
Latency type: Interleaved
Noise margin (Down/Up): 2.6 dB / 6.2 dB
Line attenuation (Dwn/Up): 22.0 dB / 10.9 dB
Output power (Dwn/Up): 0.0 dBm / 12.3 dBm
FEC Events (Down/Up): 117943179 / 717
CRC Events (Down/Up): 220069 / 238
When using Facetime,the conversations on the devices have become very broken!!
Thank you
Solved!
Go to Solution.

I did a quiet line test and the result was Ok, no noise on the line.
Here are my stats including the hidden errors:
ADSL Line Status 08:43 on the 13/03/2013
Connection information
Line state:
Connected
Connection time:
0 day, 19:38:32
Downstream:
19,075 Kbps
Upstream:
1,197 Kbps
ADSL settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.5 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
3.4 dB / 5.9 dB
Line attenuation (Down/Up):
22.0 dB / 11.0 dB
Output power (Down/Up):
0.0 dBm / 12.7 dBm
FEC Events (Down/Up):
18336078 / 133
CRC Events (Down/Up):
78366 / 37
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
Loss of Link (Remote):
0
HEC Errors (Down/Up):
10689528 / 29
Error Seconds (Local/Remote):
0 / 17

Latency Type Change Request - Interleaved to Fast ...

Hey there I would like to request to have my Latency Type changed to Fast Path for better gaming experience
here is my HH4 stats:
Thanks
Darren
1. Product name:
BT Home Hub
2. Serial number:
+068343+NQ41704711
3. Firmware version:
Software version 4.7.5.1.83.8.173.1.6 (Type A) Last updated Unknown
4. Board version:
BT Hub 5A
5. WAN:
PPP Connected
6. Data sent/received:
1.0 GB / 1.5 GB
7. Broadband username:
[email protected]
8. BT Wi-fi:
No
9. 2.4 GHz Wireless network/SSID:
BTHub5-KP2X
10. 2.4 GHz Wireless connections:
Enabled (802.11 b/g/n (up to 150 Mb/s)) 20 MHz, WPS enabled
11. 2.4 GHz Wireless security:
WPA2
12. 2.4 GHz Wireless channel:
Automatic (Smart Wireless)
13. 2.4 GHz Wireless network/SSID:
14. 2.4 GHz Wireless connections:
Disabled
15. 2.4 GHz Wireless security:
None
16. 2.4 GHz Wireless channel:
Automatic (Smart Wireless)
17. 2.4 GHz Wireless network/SSID:
BTWifi-with-FON
18. 2.4 GHz Wireless connections:
Disabled
19. 2.4 GHz Wireless security:
None
20. 2.4 GHz Wireless channel:
Automatic (Smart Wireless)
21. 2.4 GHz Wireless network/SSID:
Auto-BTWiFi
22. 2.4 GHz Wireless connections:
Disabled
23. 2.4 GHz Wireless security:
None
24. 2.4 GHz Wireless channel:
Automatic (Smart Wireless)
25. 2.4 GHz Wireless network/SSID:
26. 2.4 GHz Wireless connections:
Disabled
27. 2.4 GHz Wireless security:
None
28. 2.4 GHz Wireless channel:
Automatic (Smart Wireless)
29. 5 GHz Wireless network/SSID:
BTHub5-KP2X
30. 5 GHz Wireless connections:
Enabled (802.11 a/n/ac (up to 1300 Mb/s)) 80 MHz, WPS enabled
31. 5 GHz Wireless security:
WPA2
32. 5 GHz Wireless channel:
Automatic (Smart Wireless)
33. 5 GHz Wireless network/SSID:
34. 5 GHz Wireless connections:
Disabled
35. 5 GHz Wireless security:
None
36. 5 GHz Wireless channel:
Automatic (Smart Wireless)
37. 5 GHz Wireless network/SSID:
BTWifi-with-FON
38. 5 GHz Wireless connections:
Disabled
39. 5 GHz Wireless security:
None
40. 5 GHz Wireless channel:
Automatic (Smart Wireless)
41. 5 GHz Wireless network/SSID:
Auto-BTWiFi
42. 5 GHz Wireless connections:
Disabled
43. 5 GHz Wireless security:
None
44. 5 GHz Wireless channel:
Automatic (Smart Wireless)
45. 5 GHz Wireless network/SSID:
46. 5 GHz Wireless connections:
Disabled
47. 5 GHz Wireless security:
None
48. 5 GHz Wireless channel:
Automatic (Smart Wireless)
49. Firewall:
Disabled
50. MAC Address:
40:f2:01:16:3a:d2
51. Software variant:
52. Boot loader:

What device does the Homehub5 plug into on the WAN side?
Some sort of modem?
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If not, I'll try again

Latency type change (Slow speeds)

Hi there,
I would like to request to have my Latency Type changed to Fast Path please, I understand the mods are able to help with this - here are my HH4 stats if they're needed?
Thanks in advance
1. Product name:
BT Home Hub
2. Serial number:
+068340+NQ31922187
3. Firmware version:
Software version 4.7.5.1.83.8.130.1.17 (Type A) Last updated 03/05/14
4. Board version:
BT Hub 4A
5. ADSL uptime:
0 days, 00:18:20
6. Bandwidth:
1163 / 6648
7. Data sent/received:
0.3 MB / 0.5 MB
8. Broadband username:
[email protected]
9. BT FON:
Yes
10. 2.4 GHz Wireless network/SSID:
BTHub4-ZFGN
11. 2.4 GHz Wireless connections:
Enabled (802.11 b/g/n (Recommended)) 20 MHz, WPS enabled
12. 2.4 GHz Wireless security:
WPA and WPA2
13. 2.4 GHz Wireless channel:
Automatic / 6
14. 5 GHz Wireless network/SSID:
BTHub4-ZFGN
15. 5 GHz Wireless connections:
Enabled (802.11 n 40 MHz (Recommended)) 20/40 MHz, WPS enabled
16. 5 GHz Wireless security:
WPA2
17. 5 GHz Wireless channel:
Automatic / 40
18. Firewall:
Default
19. MAC Address:
cc:33:bb:1a:67:e4
20. VPI/VCI:
0 / 38
21. Modulation:
G.992.5 Annex A
22. Latency type:
Interleaved
23. Software variant:
24. Boot loader:

can you go to troubleshooting then logs/wan and post the 2 lines of stats which would be very recent look something like this
17:36:06, 23 Feb.
(580656.970000) DSL noise margin: 6.00 dB upstream, 9.70 dB downstream
17:36:05, 23 Feb.
(580656.900000) DSL line rate: 352 Kbps upstream, 928 Kbps downstream
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Latency type change

Hi Folks thanks for reading. I have tried to ring the BT brioadband help line but found it very difficult to comunicate what I want to happen. As an Avid gamer I would like to change my lattency type to Fast please see me connection Details Below
1. Product name:
BT Home Hub
2. Serial number:
+068340+NQ31921469
3. Firmware version:
Software version 4.7.5.1.83.8.130.1.17 (Type A) Last updated 11/09/14
4. Board version:
BT Hub 4A
5. ADSL uptime:
5 days, 19:48:17
6. Bandwidth:
448 / 8128
7. Data sent/received:
493.5 MB / 214.1 MB
8. Broadband username:
[email protected]
9. BT FON:
No
10. 2.4 GHz Wireless network/SSID:
BTHub4-NTW5
11. 2.4 GHz Wireless connections:
Disabled
12. 2.4 GHz Wireless security:
WPA and WPA2
13. 2.4 GHz Wireless channel:
6
14. 5 GHz Wireless network/SSID:
BTHub4-NTW5
15. 5 GHz Wireless connections:
Disabled
16. 5 GHz Wireless security:
WPA2
17. 5 GHz Wireless channel:
Automatic / 0
18. Firewall:
Default
19. MAC Address:
cc:33:bb:1a:35:68
20. VPI/VCI:
0 / 38
21. Modulation:
G.992.1 Annex A
22. Latency type:
Interleaved
23. Software variant:
24. Boot loader:
Thanks
BenandG

Hi BenandG
Welcome to the forum and thanks for posting. Please use the 'contact the mods' link in my forum profile to send in your details and we'll be happy to help. You can find the link by clicking on my username.
Thanks
Neil
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
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Quiz fonts type change back to default font type

I changed the font type for the answers to the quiz questions and for some reason the first two of almost ever multiple choice question that I have in 15 separate modules changed back to Myraid Pro from Arial.
I have changed it back to Arial, however, I wonder if I should have changed it all back to Myraid Pro.

Hey Gollum,
I found what seems to be causing your issue. There is a bug in LabVIEW 2010 and later that causes custom font tokens to be overwritten when any other change occurs in the LabVIEW.ini file. The Corrective Action Request (CAR) ID Number is 256978. The issue was fixed in LabVIEW 2013 (http://www.ni.com/white-paper/14541/en/).
Regards,
Ian K.
Applications Engineer
National Instruments

Latency Type & Changing it

Hi all...
Just a quick question about interleaving & FastPath, or whatever it's called.
When I first took out my option 3 broadband, I was getting a stable 6.5-7mb -- actually what I was told I'd get when I signed up, which is obviously great -- however two or three weeks later I've been getting a lot of disconnections in online games and ping-spikes.
I've looked around various forums and this one and read a few of other peoples' problems and the suggestions -- off the top of my head; disabling 'N' wireless function, changing channel pref. 11-13, make sure FON is disabled, change to WEP from WPA2, and the list goes on -- but haven't really got anywhere. However, I've just stumbled across a thread on Hexus.net, a hardware/computing review-type-site, about FastPath and how it could decrease latency due to certain error checking being disabled and that, should you wish to have interleaving disabled and, thus, it enabled, phone BT...
Line stats according to my HH2 Type-A:
Ignore the connection time, was testing channel 12 and it seems my NIC doesn't like it so had to reset to defaults Prior to that, my line had been up for over 2 days... Any way, am I right in thinking that interleaving is indeed disabled on my line? If so, is it just a matter of phoning BT and asking them to re-enable and in however many days it'll take, it'll be back to 'normal'...? Thing is, I didn't ask for it to be changed in the first place and oh, before I forget, on a side note, FON seems to randomly enable itself, or at least has twice since I've had this broadband; not sure how it disabled the first time but it was on prior to my reset-to-defaults earlier this evening...
Just for kicks:
Download speedachieved during the test was - 2954 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :8128 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 7150 Kbps
Cheers all
EDIT: Only noticed a real problem since last Sunday where my HH updated it's firmware, though, looking at the HH pages now, it seems to have updated again today

Well, it might be wise of me to leave it a few days to see if how it is now (yeah off peak & all) continues... That would be nice... Otherwise, I'll cry for a mod to come along
Hope you get your way... They can't refuse to disable it, surely?
EDIT: Just for fun, as it's off peak, I thought I'd get something to compare the above result with -- gg, BT... gg:
Download speedachieved during the test was - 6663 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :8128 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 7150 Kbps

BT Infinity - Changing Latency type

Hello!
I have read a few articles that say that you cant change your latency type from Interleaved to Fast Path with BT Infinity because the modem is in a little white box and not part of the HH.
This is only the case for some people though. I still connect with the telephone wire and not the WAN port. I have always had a brilliant connection (noise wise etc.) and have always hit the theoretic max of my broadband on ADSL2 and now VDSL.
Would I be able to request my latency type be changed to Fast Path (as I assume it isn't that, although you can't tell with modern HH's) as I do not have this seperate modem box?
Thanks,
Craig

That's right, you can't. DLM handles the transition automatically.
If you found this post helpful, please click on the star on the left
If not, I'll try again

I'd like to change my latency type from Interleavi...

I would like to change my latency type from Interleaving to Fast. How would I go about doing so/who do I contact.
I have checked previous threads, but old links on such threads do not work anymore.
Solved!
Go to Solution.

Thanks for the quick reply. Things make more sense now. I read up about the DLM and yes apprently it must have changed it over around the time I had a lot of visitors with their laptops and what not. This is just an educated guess here but a lot of resetting of the router went on during their visits, at least once or twice a day for a while now and it's possible THAT is what made the change of the latency setting.
It may be fine if I just advise everyone to not touch it at all and it will change back in a period of time. But just to check because I do know myself that the line and connection was pretty stable even before all this, with a lot better latency (which is what I want the most). Is it possible to force change it back? Thank you.

Changing latency type to fastpath

I would like to have my latency type changed from interleaving to fastpath I have asked previously via live chat and they didnt end up changing it for me, thanks.
Solved!
Go to Solution.

You would need to provide connection information here, and get advice from forum members before anything could be done.
What are your ADSL Statistics and BT Speedtester results please?
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Which latency type

Hi,
apologies if the following query is a dumb one, but I am ignorant when it comes to this stuff
our broadband is used by one pc hard connected to the home hub and 2 laptops wirelessly. The pc is used for warcraft and the laptops for bbc iplayer streams etc.
My question is, would having my latency type changed to fast from interleaved enhance/improve the performance of the pc/laptops when gaming and or streaming?
Current ADSL info is:
Connection Information
Line state
Connected
Connection time
0 days, 00:55:22
Downstream
12,954 Kbps
Upstream
1,108 Kbps
ADSL Settings
VPI/VCI
0/38
Type
PPPoA
Modulation
G.992.5 Annex A
Latency type
Interleaved
Noise margin (Down/Up)
3.8 dB / 6.2 dB
Line attenuation (Down/Up)
33.6 dB / 15.4 dB
Output power (Down/Up)
20.4 dBm / 1.6 dBm
Loss of Framing (Local/Remote)
0 / 0
Loss of Signal (Local/Remote)
0 / 0
Loss of Power (Local/Remote)
0 / 0
FEC Errors (Down/Up)
690 / 0
CRC Errors (Down/Up)
29 / 0
HEC Errors (Down/Up)
459 / 0
Error Seconds (Local/Remote)
17 / 0

No, changing the latency to fast could introduce a lot of CRC errors, which would slow your connection down.
You need to avoid all wireless connections if you want good streaming performance.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Latency type???

Hi my latency type is set to fast And so I was wondering how do you get it taken off fast?
Thanks
Thanks

Hi j-whitney,
That'll be done on Wednesday 01/09
Stephanie
Stephanie
BTCare Community Manager
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How to change latency type to fast?

How to change latency type to fast?

ADSL Line Status
Connection information
Line state:
Connected
Connection time:
5 days, 03:08:00
Downstream:
16,403 Kbps
Upstream:
948 Kbps
ADSL settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.5 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
3.1 dB / 4.7 dB
Line attenuation (Down/Up):
30.5 dB / 16.2 dB
Output power (Down/Up):
20.9 dBm / 12.2 dBm
FEC Events (Down/Up):
313987846 / 3701
CRC Events (Down/Up):
2155 / 18271
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
Loss of Link (Remote):
0
HEC Errors (Down/Up):
49173 / 14016
Error Seconds (Local/Remote):
0 / 17361

Latency Type needing changed to FAST

internet for gaming is horrible ping wise, needeing fastpath took off, would honestly mean alot to me

can you post the stats from your router please
you had latency changed before to fast but it has obviously changed back to interleaved this is normally due to DLM seeing line as having a problem possibly noise or dropping connection or both - have you been have problems?
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If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Slow Speed after Latency type has been changed

Hi,
the last few days I have noticed that my broadband speed has gone down hill big time.. according to speedtester.bt.com my DSL connection rate is: 20504kbps (down-stream) and my IP Profile is 18090kbps, but my download speed is 2411kbps which is below the acceptable range for my connection.
I logged onto my BTHH3 and found that my latency type has changed from Interleaved to Fast, I have noticed that my CRC & HEC (down) are much higher than before..
Should I leave it for a few days to see improvment or ask the mods to change the latency type back to Interleaved
Thanks in Advance
Andy
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.5 Annex A
Latency type:
Fast
Noise margin (Down/Up):
3.7 dB / 5.0 dB
Line attenuation (Down/Up):
18.2 dB / 9.4 dB
Output power (Down/Up):
16.4 dBm / 12.7 dBm
FEC Events (Down/Up):
0 / 21224
CRC Events (Down/Up):
102683 / 4252
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
722956 / 10595
Error Seconds (Local/Remote):
2061 / 2095

Results from Speedtester.bt.com
Download speedachieved during the test was - 3887 Kbps
For your connection, the acceptable range of speeds is 4000-21000 Kbps.
Additional Information:
Your DSL Connection Rate :20376 Kbps(DOWN-STREAM), 1176 Kbps(UP-STREAM)
IP Profile for your line is - 17976 Kbps
Upload speed achieved during the test was - 917 Kbps
Additional Information:
Upstream Rate IP profile on your line is - 1176 Kbps
I also re-installed my BT HH2 and that connects using Interleaved as to Fast via BT HH3, while my HH2 is connected I get 15.82mbps via speedtest.net but I keep losing my connection - don't think my HH2 likes 3.7 dB (down) noise margin.. but if I re-connect my HH3 I have a steady connection but 1.6 to 2.2mbps via speedtest.net
I think its time to get a new non-bt router/modem....?

Latency type changed back to Fast path

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