Latest Airport Extreme randomly stops working

I have been having this issue for some time now but its getting rediculous. Basically my airport extreme will randomly give up on loading content. All my devices are still connected but nothing goes through. The only thing I have found to fix this is restarting the airport either physically or through airport utility. Its not my modem I always check that first. I have also reverted to factory settings. Im not sure if this is a problem with the latest update (im running 7.7.3) but if it is, It seems as though apple has taken down any previous versions so im unable to downgrade. Im considering bringing it in to have it exchanged. Any help would be greatly appreciated.

Was it behaving this way before the update to 7.7.3??
Yes, once on 7.7.3 there is no turning back.. The security hole is very big and Apple could not allow it to continue in use once discovered. That was the right decision.
To help more we need more info on your whole network setup.
Certainly the latest airport routers have not reached the stability of the previous model. And with important info gone because SNMP and logs are no more.. there is very little you do to analyse the problem.

Similar Messages

  • My Airport Extreme just stopped working.  The message says ethernet cable not plugged in, but it is.  Cable modem works fine.  Is this a common problem?

    My 2-year-old Airport Extreme instantly stopped working last night and is flashing the status light.  The problem description is that the ethernet cable is not plugged in... however, the ethernet cable is still plugged into the cable modem.  I checked the modem by plugging directly into my laptop... it works fine.  Is this a common problem?  Is there anything I can try other than sending it in for warranty repair?

    At this point, before sending it back, I would recommend that you do the following as a minimum:
    Power-down the modem, AirPort base station, and computer(s).
    Disconnect the AirPort base station from the Internet broadband modem.
    While all of the devices are powered-down, perform a "factory default" reset on the base station. This will get it back to its "out-of-the-box" configuration and make setting it up much easier, especially if you use the "Assist me" process within the AirPort Utility. (ref: Resetting an AirPort Base Station or Time Capsule)
    After the base station resets, go ahead and power it back down.
    Reconnect the AirPort base station to the Internet broadband modem. For the Extreme and Time Capsule, be sure to connect the cable to the base station's WAN (circle-of-dots) port.
    Power-up the modem; wait at least 10-15 minutes to allow it adequate time to initialize.
    Power-up the AirPort base station; wait at least 5-10 minutes. Note: The AirPort's status light may continue to flash amber after it has intialized. That is because, there may be some additional configuration items necessary, like setting up wireless security, before the overall setup is completed to get a green status.
    Power-up your computer(s).
    In this basic configuration, the AirPort base station will broadcast an unsecured wireless network with a Network Name (SSID) of Apple Network NNNNNN. Network clients, connected to the base station either by wire or wireless, should now be able to access the Internet through the ISP's modem. Once Internet connectivity has been verified, you can use the AirPort Utility to configure the base station for wireless security and any other desired options. Please post back your results.

  • Airport Extreme just stopped working

    I have a airport extreme and and Airport Express. They have both been working on the same router for about a year or two. Now all of a sudden the Airport Extreme line doesnt work. I try to reconfigure and get the following message"Airport Utlity unable to find Airport wireless device after restarting." and goes on to say You may need to select your network from the WIFI menu and try again.  Don't understand what this means? I have tried reseting the extreme hard and soft still will not find the airport connection or even the ethernet connection. Can these Extremes burn out ? Thank you for the help

    It's not the power adapter. If it were, you would have no power at all going to the AirPort Extreme and you indicate that the port lights are functioning.
    Power down the AirPort Extreme for 5-10 minutes and then restart the device. If you still see the same symptoms, I'm afraid that there has been an internal electrical component failure in the AirPort Extreme and it will need to be serviced or replaced.

  • HT4628 After 7 months of flawless performance, my airport extreme has stopped working for my iphone and ipad.  Can anyone help, i am not very computer savey.

    After 7 months of flawless performance, my allpe airport extreme wi-fi stopped working for my iphone and ipad.  I am not very computer savey.  Can someome help me?
    Thank you,
    George N

    Do you mean that only your iPhone and iPad stopped working! while other devices (Pc, laptop, etc..) still works?

  • Airport Extreme wireless stopped working/not recognized by Airport Utility

    I have a 2nd gen Airport Extreme that's been working fine for years (the last time I changed the configuration was 2.5 years ago when I switched internet providers). Here's my problem:
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    Looked at Airport: light is green, all cable modem lights are normal
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    Tried Airport Utility on my iMac, which has a direct ethernet connection to the Airport: same as on iPad
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    Next:
    Unplugged Airport, then reattached power. Now LED is blinking orange (after startup); still doesn't appear in Airport Utility on iMac
    iPad no longer recognizes my wifi; my wireless network is not detected at all by any of my wireless devices (ID doesn't show up in list of available networks)
    Switched ethernet cables for connection from iMac to Airport: still not detected in Airport Utility
    After this I did the factory reset (held down reset button); nothing changed, still not detected in Airport Utility
    And then I had to leave for work.
    Does this sound like my Airport has gone bad? The fact that the wifi no longer seems to work at all and it's not detected in Airport Utility makes me think it has.

    Please start another post for your question, as you do not have a 2nd Gen AirPort Extreme...and...you are also asking about extending the network.
    Include information about "how" the AirPort Express connects to the Time Capsule.....wired connection?....wireless connection?
    What operating system are you using on the computer that is used to administer the AirPort Express?

  • Airport Extreme suddenly stop working

    My airport extreme base is not letting me connect wirelessly with any devices any more.
    I have internet access when I connect directly to the ethernet ports (i.e. iMac and Xbox 360, which are both plugged in). I have all the firmware updates.
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    Anyone have any ideas for me to try before I buy a new one?

    OK, one more wild stab and then I'm probably out of ideas (hopefully someone else has some new ones).
    Way back in the stone ages (remember @Home?), you had to use an assigned host name. Is there any chance your PC and Netgear are configured with an ISP-assigned host name and your Extreme isn't? I think the host name would go in the Internet, TCP/IP, DHCP Client ID field in the AirPort Utility but I'm not sure.
    To generalize this, look through all your Netgear configuration settings to see if you can find anything (like a host name, DHCP client ID, etc.) in it that you might need to transfer over to your Extreme configuration.
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  • Guest Network not working in latest Airport Extreme

    Just bought the latest Airport Extreme (802.11ac), and want to enable the Guest Network.
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    With a previous version of Time Capsule, the Guest Network in the same setting worked like a charm.
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    According to the theory what you are saying about the A1355 is not possible.. ie there is no guest in bridge.. I have tested it and can assure you it did NOT work.. it fooled me into thinking it should and I spent many hours working on it.. our forum expert here.. Bob Timmons set me straight.
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    See the following which I used to research this topic.
    Guest network in bridge.
    https://discussions.apple.com/thread/2815541?start=15&tstart=0
    https://discussions.apple.com/thread/3617532
    https://discussions.apple.com/thread/5247107?start=0&tstart=0
    https://discussions.apple.com/thread/4787934?start=45&tstart=0
    https://discussions.apple.com/message/23127620#23127620
    Good Luck.. !!

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    Hi TheBigBoy,
    Welcome to the HP Support Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
    I see that you are having a frustrating time with the sound to your external speakers. Have you tried connecting the speakers to another computer to see if is a hardware issue with the speakers? Do the regular speakers work? What is your product number as there are several models in the dv6 series?
    Thank you,
    Please click “Accept as Solution ” if you feel my post solved your issue.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Thank you,
    BHK6
    I work on behalf of HP

  • Windows 7 with latest AirPort Extreme

    I have just bought the latest AirPort Extreme. Set-up using airport utility on all my apple products worked like a charm. I then installed airport utility and updated it in my old windows 7 laptop.
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    - windows 7 can however see the wifi network when I go to network properties, but it cannot connect to it
    - I tried shifting the AirPort Extreme from WPA 2 to no security, and windows 7 still cannot connect nor is airport utility finding the network
    - I tried changing the channel on the AirPort Extreme to channel 11, still nothing
    My old laptop on windows 7 has a b/g wireless card. I am afraid the AirPort Extreme is not compatible with b/g, or if it is, do I have to set it to it, and if so where?
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    Thanks
    Philippe

    On one of your Macs, run the utility, select your base station and click the edit button. Select the wireless tab,
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    Pick Radio Mode and see what works best for all your systems.
    Hope this helps.

  • Airport Express has stopped working, no IP-adress

    Airport Express has stopped working. In my Airport tool, I can't see the Airport Express anymore.
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    Thanks in advance.
    Best
    Clintcool1968

    Try resetting the Airport Express.
    If you don't see it in Airport Utility in your Utilities folder, then you would need to reset it...
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    See this Apple doc on how to reset your base station.
    http://support.apple.com/kb/HT3728
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    You will only see the main network which is your Airport Extreme....
    Unless you have 2 separate networks....
    How many do you have?

  • Sound randomly stops working in Windows 8

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    Warlock57 wrote:
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  • I can not set up my airport extreme, he's worked over the internet but I can not back up

    I can not set up my airport extreme, he's worked over the internet but I can not back up

    ''donngra [[#answer-685379|said]]''
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    ''FredMcD [[#answer-685331|said]]''
    <blockquote>
    Your System Details shows;
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